2013 Student Tech Survey Highlights

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1 2013 Student Tech Survey Highlights IT CABINET MOIRA GERETY DEPUTY CIO, INFORMATION TECHNOLOGIES 3/04/2014

2 Demographics 5,385 respondents, from 17 to 78 years of age Undergraduate respondents by class level Freshman 11% Sophomore 12% Junior 12% Senior 23% Predominately Main Campus undergraduate students (Graduate 1st Masters = 11%) Females Respondents 60%, Male 40%

3 2013 Student Technology Survey Percent Responses by Student Status Less than Half- Time 8% Half-Time 19% Full-Time 73%

4 2013 Student Technology Survey Percent Responses by Ethnicity 2% 4% 9% 38% White Non-Hispanic Hispanic 11% Other Am. Indian or Alaskan Native Asian or Pacific Islander Black Non-Hispanic 36%

5 2013 Student Technology Survey Survey Responses by College

6 2013 Student Technology Survey Responses by Department Total

7 2013 Student Technology Survey Number of Survey Responses by Campus Valencia 144 Taos 49 Los Alamos 40 Total 156 Gallup 4995 Albuquerque/Main

8 Preferred Computing Equipment Laptop is the primary device for students by a slim margin Operating System favorite is Windows, but less so on the laptop Tablet utilization is increasing with majority Apple products Smart phones are about 50/50 between iphone and Android

9 Preferred Communication Channels remains the most popular communication platform overall Texting preference is growing Text for class cancellations

10 Comparison Communication Preferences 60.00% 50.00% 40.00% 30.00% 20.00% Freshman 10.00% Senior 0.00% Graduate Students (All)

11 Additional Training Desired Adobe Photoshop tops the list followed by Excel and Adobe InDesign Statistical Packages were a very close fourth UNM Learn lots of users, small request for additional training.

12 Technology in Creative Computer Labs Tablets the winner by far (600+ votes) 3D Printing, Smart Boards, E-readers, and Interactive Projectors came in next

13 Training and Innovation Technology Training Requested Technology for Creativity, Innovation and Collaboration

14 Most Popular Social Media Facebook, Google+, and Instagram were most popular Tumblr, LinkedIn, and Twitter were the least used forms of Social Media

15 Social Media Comparison (percent that use) 80.00% 70.00% 60.00% 50.00% 40.00% Freshman 30.00% Senior 20.00% Graduate Students (All) 10.00% 0.00%

16 Other Social Media

17 Additional Office365 Tools Cloud Storage (SkyDrive), Office Web Apps and IM top the list of most desired Yammer (Social Media by Office365) was least popular

18 A New Trend: eportfolios 60% of survey participants said they would like to see eportfolios in use at UNM Only 3% of those responding are currently using them

19 One-to-One Computing Strategy Solutions Most would supply their own computer Check-Out and Return second Few would buy from Bookstore pre-configured

20 1 to 1 Strategy Comparison (First Choice) 70% 60% 50% Freshman 40% Senior 30% Graduate Students (All) 20% 10% 0% Supply Own Check on out Purchase Pre-Config (bookstore)

21 Comments Regarding One-to-One Computing Priority

22 Instructional Preferences for Discussion On the preferred side, with the highest top three rank Lecture Seminar Lecture/Practical On the least preferred side, with the lowest top three rank ITV Web-enhanced Hybrid

23 Preferred Study Locations Home/dorm has more than half the votes Library and quiet spaces are proffered Coffee shop is not used for studying Computer labs are not used for studying

24 Matching Student Tech Survey Results to Priorities How useful, satisfying or important to your success as a student are the following existing services? EXTREMELY IMPORTANT Library Desktop Computers LoboTrax Wireless printing My UNM Lobo Wi-Fi / Lobo-Sec LoboMail UNM Learn (Web CT) Computer Lab/Pod printing Technologies in general classrooms used by faculty SERVICE Computer Labs/Pods (LoboLab, DSH)

25 Usefulness For Student Success of Existing Services MOST USEFUL My UNM Lobo Wi- Fi / Lobo- Sec LoboMail UNM Learn Computer Lab/Pod prin<ng Technologies in general classrooms used by faculty Computer Labs/Pods (LoboLab, DSH) Library Desktop Computers LoboTrax Wireless prin<ng Reserving Study Rooms Computer Classrooms IT Help Desk MOST USED My UNM Lobo Wi- Fi / Lobo- Sec LoboMail UNM Learn Computer Lab/Pod prin<ng

26 Popularity of Technologies in the Classroom Most Popular - Online syllabus, Online Gradebook, Online Homework sub Least Popular Discussion Boards, Publisher Online Content, and iclickers

27 Wi-Fi Growth at UNM

28 Priority of Spending (categories defined) 1. Wireless Improvements (Lobo Wi-Fi) 2. Access to Computing Labs 3. Increase/Expand Printing 4. Establish Student Equipment Checkouts 5. Applications (primarily for mobile devices) 6. General Classrooms Tech (computers, projectors, document cameras, pod casting lectures)

29 Matching Student Tech Survey Text Results to Priorities

30 Take Aways for Investment Be responsive to student needs BYOD: Let s expand checkouts Portfolio discussion is appropriate Focus on the student experience Wifi has to go back on the table for funding Support student success initiatives Support Center Pilot for Dane Smith Media Improvements Invest/maintain primarily in the common good Centrally scheduled classrooms the focus of refresh Continue with pilots to better meet domain needs

31 Other Request Obtained Summary Category Request/ Amount Amount Received for Technology Funding Source Description Student Facing Computing Refresh Program $189,167 $189,167 Capital ERR Will be replacing all computers in SSSC, SSC, and Escape North. Classroom Technology Refresh $227,201 $227,201 Capital ERR Will be replacing all classroom lectern computers. Learning Environments Renewal $500,000 $105,342 Capital BRR Completed technology upgrades in Kiva, Anthropology 163, Northrop 122, and DSH 318 Student Spaces Technology Modernization and Innovation $141,928 $141,928 Capital ERR Currently conducting ipad Music Pilot and English Writers Studio Pilot

32 SFRB Request: 40.10/student vs /student in FY15 Request Priority Category Description 1 Printing 2 Student Computer Lab/ Pod Support $100,000 Computer Lab/classroom technical support in all supported environments. 3 Software $150,000 MatLab, Lynda.com, Adobe $50,000 Enterprise printing, satellite print stations, new printers. *Any current allocation balance of top three will be held for reserve and support wireless 4 Academic Wireless 5 Student Tech Support Center (Dane Smith) 6 Student Equipment Checkouts 7 Computer Innovation/ Classroom Modernization Media Expansion 8 Total $300,000 Improve and expand wireless in classrooms and commons areas. Priority is general-purpose classrooms. $75,000 Repurpose the IT Support Annexes to provide student technology support. $100,000 Begin program to allow students to checkout equipment. Provide laptops, tablets, ereaders for student to use on campus. Pilot both short and long term checkouts. $87,132 Classroom technology refresh and modernization of IT managed classrooms/labs/and study rooms. $85,000 Provide cohesive technology architecture into an easy to use system for students to store and manage media content. $947,132 Recommended: 687,132 or $29.09/student One-time funding of $75,000 for line 5

33 Survey Direction Participating in the Provost s Survey Committee Working with OIR, others to define subpopulations (which may require multiple definitions) for better analysis for this and other surveys Worked with ECAR to leverage their faculty survey this year Will work with Provost s office next cycle to decide whether to use ECAR for student Both these may depend on our ability to ask UNM specific questions for investment input

34 Questions/comments?

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