Quest NetVault Backup. Administrator s Guide. version 9.1. Version: Product Number: NVG EN-01 NVG EN-01 05/10/13

Transcription

1 Quest NetVault Backup version 9.1 Administrator s Guide Version: Product Number: NVG EN-01 NVG EN-01 05/10/13

2 2013 Quest Software, Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of Quest Software, Inc. The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: Quest Software World Headquarters LEGAL Dept 5 Polaris Way Aliso Viejo, CA legal@quest.com Refer to our Web site ( for regional and international office information. Patents This product is protected by U.S. Patents # 7,814,260; 7,913,043; 7,979,650; 8,086,782; 8,145,864; 8,171,247; 8,255,654; and 8,271,755. Protected by Japanese, E.U., French and UK patents and , and German patent DE Additional patents pending. Trademarks Quest, Quest Software, the Quest Software logo, Simplicity at Work, FlashRestore, GigaOS, and NetVault are trademarks and registered trademarks of Quest Software, Inc., and its subsidiaries. For a complete list of Quest Software's trademarks, please see Other trademarks and registered trademarks are property of their respective owners.

3 Table of Contents Chapter 1: Introducing Quest NetVault Backup 13 Quest NetVault Backup At a Glance Key Benefits Feature Summary About this Document Target Audience Recommended Additional Reading About Quest Software Contact Quest Software Quest Support Chapter 2: Getting Started 19 Starting or Stopping the NVBU Service Starting the NVBU Console Starting the NVBU Console on Linux/UNIX Starting the NVBU Console on Windows Logging on to NVBU Logging on as a Different User NVBU Console Basics Using Shortcut Keys Chapter 3: Managing NVBU Clients 25 NVBU Clients An Overview Adding Heterogeneous Clients Locating a Client Adding NVBU Server as a Heterogeneous Client Client Status Indicators Administering the Added Clients Viewing NVBU Client Properties Checking Client Access Configuring Firewall Relationship for Clients...30

4 4 Table of Contents - Setting Client Description Removing a Client from the NVBU Domain Working with Client Groups Client Groups An Overview Creating a Client Group Modifying a Client Group Removing a Client Group Chapter 4: Managing Backup Devices 35 Backup Devices An Overview General Considerations SAN Considerations NetVault SmartDisk Devices NVSD Devices An Overview Adding NVSD Devices Configuring WebDAV Authentication Details for NVSD Devices Administering NVSD Devices EMC Data Domain Systems EMC Data Domain Systems An Overview Data Domain System Prerequisites Adding a Data Domain System Administering Data Domain Systems from NVBU Using the DD Boost Commands NVBU Virtual Tape Libraries NVBU VTL An Overview NVBU VTL Considerations Creating and Adding NVBU VTLs Configuring Software Compression Parameters Removing an NVBU VTL Virtual Standalone Drives Creating and Adding Virtual Standalone Drives NVBU Shared Virtual Tape Libraries NVBU SVTL An Overview Planning for NVBU SVTLs NVBU SVTL Prerequisites Creating NVBU SVTLs Adding a Library to SVTL Controller Distributing SVTL Drives Sharing SVTL Drives... 69

5 Quest NetVault Backup Administrator s Guide 5 Adding Tape-Based Devices Using the Automatic Device Configuration Wizard Adding the Libraries Manually Adding Standalone Drives Manually Configuring Physical Tape Libraries Configuring Physical Tape Drives Configuring General Parameters Configuring NDMP Parameters Tuning Drive Performance Collecting Drive Performance Statistics Configuring Timeout for SCSI Commands Configuring Drive Cleaning Parameters for Physical Tape Drives Configuring Slots and Barcodes for Cleaning Media Setting the Cleaning Life Property Establishing Automatic Cleaning Routine Cleaning a Drive Manually Viewing the Drive Cleaning Status Adding Shared Devices in an NVBU Domain Adding Shared Devices Automatically Adding Shared Devices Using the Semi-Automatic Method Adding Shared Devices Manually Modifying Existing Libraries Sharing Standalone Drives Using Mixed Media Libraries Organizing Media in a Mixed Media Library Adding and Configuring a Mixed Media Library Adding Media to a Library with Entry/Exit Ports Adding Media to a Library without Entry/Exit Ports Administering Physical Tape Libraries Viewing Device Statistics Modifying a Library Changing the Device View Opening and Closing a Library Door Opening and Closing Entry/Exit Ports Checking an Offline Drive Taking a Drive Offline in NVBU Loading and Unloading Media Exporting Media to Entry/Exit Port Restarting ACSLS or NDMP Libraries

6 6 Table of Contents - Removing a Physical Tape Library Importing NetApp VTL s Shadow Tape Device Status Indicators Chapter 5: Backing Up Data 103 Backup An Overview Designing a Backup and Recovery Strategy Backup Jobs An Overview Backup Index Creating a Backup Job Configuring Target Device and Media Options Selecting the Target Device Configuring Backup Media Options Configuring Source Device Options Configuring Advanced Backup Options Configuring Retirement Period for a Saveset Configuring a Retention Period for Online Indexes Enabling Job-level Encryption Disabling Job-Level Deduplication Enabling Backup Verification Enabling Network Compression Creating Secondary Copies Using Pre Scripts and Post Scripts Creating User-Defined Events for Backup Jobs Viewing and Modifying a Backup Job Archiving Data Managing Backup Indexes Deleting Online Indexes Compressing Online Indexes Chapter 6: Scheduling Jobs 127 Job Scheduling An Overview Scheduling a Job to Run Immediately Scheduling a Job to Run on a Specific Date Scheduling Repeating Jobs Scheduling a Job to Run Every n Hours Scheduling a Job to Run at the Same Time Every Day

7 Quest NetVault Backup Administrator s Guide 7 - Scheduling a Job to Run Every n Days, Weeks or Months Scheduling a Job to Run on Specific Days of Week Scheduling a Job to Run on Specific Days of Month Scheduling Non-Repeating Jobs Scheduling a Non-Repeating Job to Run on Any Day Scheduling a Non-Repeating Job to Run on Specific Days of Week Scheduling a Non-Repeating Job to Run on Specific Days of Month Triggering a Job from an External Script Scheduling Number of Job Retries Setting Job Priority Chapter 7: Using NVBU Sets 141 NVBU Sets An Overview Available Set Types Creating a Set Loading a Set Modifying a Set Copying a Set Deleting a Set Chapter 8: Working with Backup Policies 147 Backup Policies An Overview Plug-ins Which Support Policy-Based Backups Examples Creating a Backup Policy Defining Sets for a Backup Policy Defining Jobs for a Policy Backup Adding Clients or Client Groups for a Policy Backup Finalizing and Submitting a Policy Available Policy Views Changing the Policy View Policy Status Indicators Editing an Inactive Policy Quiescing a Policy Modifying Individual Policy Jobs Modifying the Client List for a Policy Acknowledging Errors and Warnings

8 8 Table of Contents Deleting a Policy Chapter 9: Restoring Data 159 Restore An Overview Restoring Data with NVBU Plug-ins Creating a Restore Job Configuring Source Device for Restore Configuring Advanced Options for a Restore Enabling Network Compression Using Pre Scripts and Post Scripts Selecting the Restore Type Creating User-defined Events for Restore Jobs Restoring Data to an Alternate NVBU Client Restoring from a Saveset with Offline Indexes Restoring from a Saveset with Compressed Indexes Restoring an Encrypted Saveset Additional Features Available on the Selections Tab Sorting the Savesets Filtering the Savesets Searching for Data Items Viewing Media List for a Saveset Additional Considerations Restores on Itanium Platforms Chapter 10: Managing Backup Media 171 Backup Media An Overview Labeling and Grouping Media Performing Bulk Media Labeling and Grouping Viewing Media Details Write-Protecting Media Retiring Backup Savesets Marking Media for Re-use Scanning Foreign Media Tracking Offsite Location Marking Media as Unusable Removing a Backup Index from NVDB...180

9 Quest NetVault Backup Administrator s Guide 9 Blanking Media Performing Bulk Media Blanking Chapter 11: Managing NVBU Jobs 183 NVBU Job Management An Overview Viewing Job Status and Job Definitions Monitoring Job Progress Customizing Column Show/Hide Settings Filtering Records on the Status Tab Filtering Records on the Jobs Tab Running a Job Immediately Submitting a New Instance for Non-Repeating Jobs Holding and Resuming a Job Aborting a Job Viewing Media Request Details Changing Media Request Priority for a Job Determining the Reason for Waiting for Media Status Deleting a Job Schedule Deleting a Job Definition Chapter 12: Managing NVBU Logs 195 NVBU Logs An Overview Viewing NVBU Logs Customizing the Column Show/Hide Settings Filtering Logs Exporting Logs to a Binary or Text File Viewing Exported Logs Deleting Logs Manually Creating User-Defined Events for NVBU Logs Removing a Custom Log Event Chapter 13: Setting Up Event Notification 203 Events and Notification An Overview Event Types Event Notification Methods

10 10 Table of Contents - Events Notified By Default Setting Up a Global Notification Method Using Custom Notification Methods Custom Notification Methods An Overview Creating a Custom Notification Method Setting Up a Custom Notification Method Viewing Operator Messages Removing a User-Defined Notification Event Chapter 14: Implementing Access Control Mechanisms 213 Access Control An Overview Predefined User Accounts The Auditor Daemon Creating a User Account Granting User Access to NVBU Clients Granting Access to Media Groups Granting User Privileges Setting Media Usage Quota Setting Job Quota Setting Up a Notification Profile for a User Setting Password for a User Account Disabling Password Expiration for a User Account Setting a Global Password Expiration Policy Modifying a User Profile Deleting a User Account Chapter 15: Reporting in NVBU 223 NVBU Reports An Overview Types of Reports Supported Report Formats The NVBU Reports Management Window The Reports Database Reporting and Event Notification Generating a Canned Report Creating a Custom Report Selecting the Report Components Inserting Custom Headers and Footers

11 Quest NetVault Backup Administrator s Guide 11 - Defining Job Schedule Configuring Report Options Finalizing and Submitting a Job Working with User-Defined Components Selecting a Base Component Selecting Fields for a Component Sorting the Output Specifying the Output Type Setting the Output Options Defining Headers and Footers for the Component Setting Filter Conditions Saving a Component Working with Historic Reports Editing or Viewing a Report Template Viewing Logs for Report Jobs Deleting a Report Template Chapter 16: Managing NVBU Domains 251 NVBU Domain Management An Overview Adding an NVBU Server Locating an NVBU Server Controlled Server Status Summary Managing a Domain Remotely Changing the Default NVBU Server Viewing Properties of a Controlled Server Checking Access to a Remote NVBU Server Removing a Controlled Server Chapter 17: Working with NVBU Client Clusters 257 NVBU Client Cluster Support An Overview Virtual Clients An Overview Installing a Cluster-Aware Plug-in Prerequisites Installation Procedure Configuring a Cluster-Aware Plug-in Configuring the Preferred Network Address for Cluster Nodes Configuring Default Parameters

12 12 Table of Contents Configuring Tape Devices in a Cluster Environment Managing Virtual Clients Modifying a Virtual Client Checking Access to a Virtual Client Locating the Real Client Granting User Access to a Virtual Client Removing a Virtual Client Upgrading a Cluster-Aware Plug-in Backing Up Data With a Cluster-Aware Plug-in Cluster Failover During Backups Restoring Data With a Cluster-Aware Plug-in Viewing Logs and Job Status Appendix Appendix A: Predefined Events 271 Predefined Events in NVBU Appendix B: Predefined Reports and Components 277 Available Canned Reports Additional Notes Available Report Components Appendix C: User Privileges 289 User Privileges in NVBU Appendix D: NVBU Environment Variables 293 Using Environment Variables Appendix E: NVBU Processes 295 NVBU Processes An Overview Process Description...295

13 Quest NetVault Backup Administrator s Guide 13 Chapter 1: INTRODUCING QUEST NETVAULT BACKUP Quest NetVault Backup At a Glance Key Benefits Feature Summary About this Document Target Audience Recommended Additional Reading About Quest Software Contact Quest Software Quest Support Quest NetVault Backup At a Glance Quest NetVault Backup (NetVault Backup or NVBU) offers the most advanced, cross-platform data protection capabilities on the market as well as unsurpassed ease of use, out-of-the-box deployment, and pain-free scalability. NetVault Backup allows you to safeguard your data and applications in both physical and virtual environments using one intuitive console. And thanks to heterogeneous server support and extensive application support you can leverage your existing investments in data protection. NetVault Backup supports simple integration with a variety of other NetVault products and seamless installation of a host of plug-ins that let you tailor NetVault Backup to match the changing and growing landscape of your IT infrastructure, including operating systems, messaging applications, and databases Key Benefits Intuitive interface requiring only minimal experience to operate Simple, out-of-the-box deployment for fast time to value Protection for both physical and virtual environments for cost savings Heterogeneous server support for flexibility to adjust to changing conditions or emergencies Plug-in options to tailor NetVault Backup to your environment

14 14 Chapter 1 Introducing Quest NetVault Backup Disk-based backup and de-duplication to significantly improve storage efficiency Comprehensive Network Attached Storage (NAS) protection to safeguard critical data Powerful, flexible encryption when and where you need it Bare metal recovery to drastically reduce the time it takes to recover a failed disk drive Extensive storage attachment options allow for distributed backup targets and workload Dynamic device sharing to optimize backup data transfers and reduce points of failure Feature Summary Disk-Based Backup and Deduplication Leverage disk-based and tape backups for creating on-site and off-site backups for failover and disaster recovery. You can also add Quest NetVault SmartDisk (NetVault SmartDisk or NVSD) to the backup solution for post-process data deduplication. NVSD uses patented byte-level, variable block data analysis technology to reduce data storage footprints by up to 90%. Virtualization Support Extend advanced data protection to VMware and Hyper-V environments. A NetVault Backup plug-in gives you consistent, reliable, point-and-click backup and restore for virtual environments without requiring you to be an expert. Application Protection Ensure availability of business-critical applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, Informix, and Sybase with application plug-ins. These plug-ins complement native solutions to save you time on integration no scripting is required to run backup and recovery jobs. Network Attached Storage Protection Safeguard NAS data directly on a locally attached SCSI device, a SAN-attached device (tape or VTL) or a storage device elsewhere on the network. Enterprise-Wide Control Give backup administrators the flexibility to define, manage and monitor jobs from remote locations of their choice. NetVault Backup s automated features for global event notification and policybased job management simplify their tasks across heterogeneous storage networks. Strong Security Meet regulatory requirements without sacrificing backup windows or deduplication performance with an encryption plug-in for CAST- 128, AES-256 or CAST-256 algorithm support. Flexible job-level encryption lets you easily select which data to encrypt.

15 Quest NetVault Backup Administrator s Guide 15 Flexible Storage Attachment Attach storage wherever you like with the built-in NetVault Backup SmartClient. It allows you to easily distribute both real and virtual backup target workloads throughout the backup domain. Dynamically Shared Device Share stand-alone and library-based tape drives among backup servers and SmartClients in SAN or shared-scsi environments. This allows you to optimize workloads and maximize your equipment investments. LAN-Free Backups Create a LAN-free backup environment to support writing backup data directly to locally and SAN-attached storage devices. This keeps backup traffic away from the LAN and eliminates network bandwidth constraints. Simple, Straightforward Licensing NetVault Backup can be licensed by capacity or by component, giving you incredible flexibility. With componentbased licensing, you can pick and choose which modules you need. You can deploy an unlimited number of clients or application plug-ins. Quest offers two capacity-based licensing editions for NetVault Backup, one offering great value for growing businesses and one offering comprehensive protection for larger enterprises About this Document This guide describes how to use NetVault Backup and provides comprehensive information on all NetVault Backup features and functionality. Important: NVBU configuration settings are stored in.cfg files that reside in the <NVBU home>\config directory. The settings in these files should only be modified under the guidance of Quest Support. Be aware that any incorrect changes to these files can cause errors and other unexpected behavior. Before you modify a configuration file, it is good practice to create a backup copy of the file Target Audience This guide is intended for backup administrators and other technical personnel who are responsible for designing and implementing a backup strategy for the organization. A good understanding of the operating systems under which the NVBU Server and Clients are running is assumed.

16 16 Chapter 1 Introducing Quest NetVault Backup Recommended Additional Reading Quest NetVault Backup Installation Guide This guide provides complete details on installing the NetVault Backup Server and Client software. Quest NetVault Backup Configuration Guide This guide explains how to configure the default settings for NetVault Backup. Quest NetVault Backup Command Line Interface Reference Guide This guide provides a detailed description of the command line utilities. Quest NetVault Backup Plug-in for FileSystem User s Guide This guide provides complete details on using Quest NetVault Backup Plug-in for FileSystem. Quest NetVault Backup Built-in Plug-ins User s Guide This guide provides complete details on using the following plug-ins: Quest NetVault Backup Plug-in for Consolidation Quest NetVault Backup Plug-in for Data Copy Quest NetVault Backup Plug-in for Databases Quest NetVault Backup Plug-in for Raw Devices Quest NetVault Backup Workstation Client Administrator s Guide This guide provides complete information on administering the NetVault Backup Workstation Client software. Quest NetVault Backup Workstation Client User s Guide This guide provides complete information on using the NetVault Backup Workstation Client software. Quest NetVault SmartDisk Installation/Upgrade Guide This guide describes how to install the Quest NetVault Backup SmartDisk software. Quest NetVault SmartDisk Administrator s Guide This guide provides complete information on administering a NetVault SmartDisk instance You can download these guides from the Quest website at the following address: About Quest Software Established in 1987, Quest Software (Nasdaq: QSFT) provides simple and innovative IT management solutions that enable more than 100,000 global customers to save time and money across physical and virtual environments. Quest products solve complex IT challenges ranging from database management, data protection, identity and access management, monitoring, user workspace management to Windows management. For more information, visit

17 Quest NetVault Backup Administrator s Guide Contact Quest Software Mail: Web site: info@quest.com Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA USA For regional and international office information, refer to the web site Quest Support Quest Support is available to customers who have a trial version of a Quest product or who have purchased a Quest product and have a valid maintenance contract. Quest Support provides unlimited 24x7 access to our Support Portal at From our Support Portal, you can do the following: Retrieve thousands of solutions from our Knowledge Base Download the latest releases and service packs Create, update and review Support cases View the Global Support Guide for a detailed explanation of support programs, online services, contact information, policies and procedures. The guide is available at This guide is available in English only.

18 18 Chapter 1 Introducing Quest NetVault Backup

19 Quest NetVault Backup Administrator s Guide 19 Chapter 2: GETTING STARTED Starting or Stopping the NVBU Service Starting the NVBU Console Starting the NVBU Console on Linux/UNIX Starting the NVBU Console on Windows Logging on to NVBU Logging on as a Different User NVBU Console Basics Using Shortcut Keys Starting or Stopping the NVBU Service NVBU Service is configured to start automatically when the software installation completes on the NVBU Server and Client systems. If you need to manually stop or start the service, use the following steps: 1. Start the NVBU Configurator: a. Linux/UNIX 1. Log on to the system with root user privileges. 2. Start a terminal session, and type: nvconfigurator Alternatively, add ampersand (&) for an open prompt: nvconfigurator & You can run this command from any directory. b. Windows 1. Log on to the system with administrator privileges. 2. Click Start on the taskbar. 3. Point to Programs, point to Quest Software, point to NetVault Backup, and then click NVBU Configurator. 2. Click the Service tab. To stop the NVBU Service, click Stop Service. To start the NVBU Service, click Start Service. 3. Click OK to apply the changes and exit the Configurator.

20 20 Chapter 2 Getting Started Starting the NVBU Console Important Notes To display the NVBU Console correctly, use the same locale settings on the NVBU Server and Client systems. On Linux/UNIX platforms, make sure that the path variable contains all font paths. When you start the NVBU Console on Linux Itanium platforms, the kernel logs several Unaligned Access To messages. These messages are informative and do not require any attention. To stop these messages, run the dmesg -n4 command after every reboot. For more information on the Unaligned Access To messages, refer to the following article: Starting the NVBU Console on Linux/UNIX To start the NVBU Console on Linux/UNIX platforms 1. Log on to the system with root user privileges. 2. Start a terminal session, and type the following command from any directory: nvgui Alternatively, add ampersand (&) if you want an open prompt: nvgui & Starting the NVBU Console on Windows To start the NVBU Console on Windows 1. Log on to the system with administrator privileges. 2. Click Start on the taskbar. 3. Point to Programs, point to Quest Software, point to NetVault Backup, and then click NVBU Console Logging on to NVBU If no password is set for the default user account, NVBU automatically logs in this user when you start the NVBU Console. A login window is displayed only when a password is set for the default user account. If this window appears, complete the following steps:

21 Quest NetVault Backup Administrator s Guide 21 Figure 2-1: NVBU Logon window 1. In the NVBU Logon window, enter the following details: Welcome To The server that controls the NVBU Domain is selected by default. Do not change server unless you want to log on to a different NVBU Domain. If you want to log on to a different NVBU Domain, select the NVBU Server for that domain in the list. User Enter NVBU user account name. Password Enter the password for your NVBU user account. Change Password To change your password at logon, select this check box. In the Set User Password window, configure the new password. For details on changing password refer to Setting Password for a User Account on page 220 Use This Login From Now On To save the user name, select this check box. 2. Click OK Logging on as a Different User To change the user 1. Access the NVBU Home Screen. 2. On the File menu, click Log Off. 3. In the NVBU Logon window, enter the login information. For details, refer to Logging on to NVBU on page 20.

22 22 Chapter 2 Getting Started NVBU Console Basics Figure 2-2: NVBU Home Screen The NVBU Home Screen includes the following components: Menu Bar The menu bar displays the menus, which contain commands to perform various tasks in NVBU. The main tasks are organized under the Operations and Administration menu as follows: Operations Menu This menu includes the following commands: Backup Restore Status Media Management Job Management Reports Logs Administration Menu This menu includes the following commands: Client Management Domain Management Device Management Policy Management Access Control Global Notification To perform a task, open the corresponding task window. For example, to administer NVBU Clients, open the NVBU Client Management window as described below:

23 Quest NetVault Backup Administrator s Guide 23 On the Administration menu, click Client Management. The commands on the menu bar vary depending on the active window. For example, the menu items for the Client Management window are different from the NVBU home screen. Toolbar and the Large Buttons Panel For frequently accessed functions, NVBU provides toolbar buttons on the standard toolbar and the Large Buttons panel. You can use these buttons to open a window with a single click. For example, to open the NVBU Client Management window, click Client Management on the toolbar or Large Buttons panel. To hide or show the toolbar or Large Buttons panel, perform the following steps: a. To hide the standard toolbar, clear the check mark for Tool Bar on the View menu. To hide the Large Buttons panel, clear the check mark for Large Buttons on the View menu. b. To display them again, select Tool Bar or Large Buttons on the View menu. Status Bar The status bar displays the user name and current BakBone Time on the NVBU Server. For details on BakBone Time, refer to the Quest NetVault Backup Configuration Guide Using Shortcut Keys NVBU provides the following shortcut keys to open a task window from the NVBU home screen: Shortcut Key A B C D H J L M N P R S To do this Open the About window Open the NVBU Backup window Open the NVBU Client Management window Open the NVBU Device Management window Show/hide the Large Buttons panel Open the NVBU Jobs window Open the NVBU Logs window Open the NVBU Media Management window Open the NVBU Global Notification window Open the NVU Policy Management window Open the NVBU Restore window Open the NVBU Status window

24 24 Chapter 2 Getting Started Shortcut Key T U F1 F2 F3 F4 F5 F6 F7 F8 To do this Show/hide the standard toolbar Open the NVBU Access Control window Open the Help window Open the NVBU Report Component Editor window Open the NVBU Report Job Editor window Open the NVBU Historic Reports window Open the NVBU Reports window Open the NVBU Domain Management window Open the NVBU Access Control window Open the NVBU Global Notification window

25 Quest NetVault Backup Administrator s Guide 25 Chapter 3: MANAGING NVBU CLIENTS NVBU Clients An Overview Adding Heterogeneous Clients Locating a Client Adding NVBU Server as a Heterogeneous Client Client Status Indicators Administering the Added Clients Viewing NVBU Client Properties Checking Client Access Configuring Firewall Relationship for Clients Setting Client Description Removing a Client from the NVBU Domain Working with Client Groups Client Groups An Overview Creating a Client Group Modifying a Client Group Removing a Client Group NVBU Clients An Overview NVBU is designed to work in an environment in which one system is configured as NVBU Server and various other systems throughout the network act as NVBU Clients assigned to it. A single NVBU Server and its Clients form an NVBU Domain. The server acts as the Domain Controller for the NVBU Domain. NVBU Clients are systems that act as backup or restore targets. NVBU Clients are classified as Heterogeneous Clients or Workstation Clients. To understand the difference between Heterogeneous Clients and Workstation Clients, refer to the Quest NetVault Backup Installation Guide. NVBU Clients require at least the client version of the NVBU software and TCP/IP connectivity to the NVBU Server. The NVBU Server and Clients can reside on separate networks. A Heterogeneous Client can be a member of more than one NVBU Domain. An NVBU Server acts as a Heterogeneous Client to itself and can also be added as a Heterogeneous Client to another NVBU Server. NVBU Clients which have locally-attached backup devices are called SmartClients. Such clients require additional SmartClient licenses.

26 26 Chapter 3 Managing NVBU Clients Adding Heterogeneous Clients Figure 3-1: NVBU Client Management window To use an NVBU Client for backups and restores in an NVBU Domain, you need to add the client to the NVBU Server. When adding a client, be aware that the client software version cannot be higher than the NVBU Server software version. To add a Heterogeneous Client 1. Click Client Management on the toolbar or Large Buttons panel. Alternatively, on the Administration menu, click Client Management. Note: For details on adding Workstation Clients to the NVBU Server, refer to the Quest NetVault Backup Workstation Administrator's Guide. 2. Locate the client in the Available NVBU Machines list. This list includes all systems on which you have installed either the NVBU Server or the NVBU Client software. The icon to the left indicates the current status of the client. Icon Description Status Blue or Dimmed Blue Client Icon Client is up and running. It can be added without any additional requirement. Blue/Dimmed Blue Client Icon with a Key Client that is currently available. However, this client is password-protected. To add it, you will require the NVBU password for the machine.

27 Quest NetVault Backup Administrator s Guide 27 Icon Description Status Red Client Icon Client is currently not available. Try adding it later when it is online. Figure 3-2: Add Client to Groups window 3. To add a client that is currently online, double-click the client. Alternatively, right-click the client, and select Add as Client. 4. The client is automatically added to the default client group if no other userdefined groups are available on the server. For details on client groups, refer to Working with Client Groups on page 31. When one or more user-defined client groups are available on the NVBU Server, the Add Client to Groups window appears next. Figure 3-3: Password Required window In the Select Group(s) list, select the required client groups. Use Shift+Click to select consecutive groups and Ctrl+Click to select non-consecutive groups. You can change the group membership for a client later by modifying a Client Group. For details, refer to Modifying a Client Group on page The client is automatically added to the server and moved to the Clients list if it does not have any NVBU password set during installation. If an NVBU password is set for the client during installation, the Password Required window appears next. Enter the NVBU password for the client in this window, and click OK. Once the password is verified, the client is added to the NVBU Server and moved to the Clients list Locating a Client To locate a client that does not appear in the Available NVBU Machines list, use the following steps: 1. Under Find NVBU Machine, configure the following parameter:

28 28 Chapter 3 Managing NVBU Clients Machine Name or IP Address Enter the resolvable name or IP address of the system. 2. Click Find to re-scan the network to locate the client. When the client is located, NVBU will add it to the Available NVBU Machines list in alphabetical order. Important Notes A search can fail for a number of reasons, including the following: The DNS lookup table or the machine s host table cannot be contacted. The NVBU Service is not running on the machine. The NVBU software is removed from the machine Adding NVBU Server as a Heterogeneous Client To add an NVBU Server as a client to another server, complete the following steps: 1. Start the NVBU Configurator. 2. On the Security tab, select This Machine May be Added as a Client to a Server to change the default security settings. 3. Add the server as a client. For details, refer to Adding Heterogeneous Clients on page 26. Note: An NVBU Server cannot simultaneously act as a Workstation Client and an NVBU Server. An NVBU Server cannot be added as a Workstation Client to another NVBU Server Client Status Indicators Clients displayed in the Clients list are represented using different icons which indicate their current status. Icon Description Status Blue or Dimmed Blue Client Icon Client is up and running. A dimmed client icon represents a machine running a version prior to v8.0. Blue/Dimmed Blue Client Icon with a Key Red Client Icon Client is online. Either it is in the process of being added or the NVBU password for the client has changed since the client was added. A dimmed client icon represents a machine running a version prior to v8.0. Client is currently unavailable. Either the machine is offline or the NVBU Service is not running.

29 Quest NetVault Backup Administrator s Guide 29 The NVBU Status window provides a common interface to view of the status of the NVBU Clients, Devices, and Jobs. To access this window, click Status on the toolbar or Large Buttons panel. Alternatively, on the Operations menu, click Status Administering the Added Clients Viewing NVBU Client Properties Figure 3-4: Client Properties window Icon Description Status Yellow Client Icon Represents a Virtual Client which consists of a cluster of Clients. For details on Virtual Clients, refer to Working with NVBU Client Clusters on page 257. Green Laptop Icon Workstation Client is online. It is powered on and has network connectivity to the NVBU Server. Red Laptop Icon Workstation Client is offline. It is powered off or does not have any network connectivity to the NVBU Server. To view NVBU Client properties 1. In the Clients list, right-click the client, and select Properties. 2. Click the corresponding tab to view the following details: System The System tab displays the machine name and description, NVBU version and build number, machine ID, network name for the machine, IP address, release information and operating system version number.

30 30 Chapter 3 Managing NVBU Clients Plugins The Plugins tab lists the NVBU Plug-ins installed on the client. The details include the plug-in name, version number, plug-in ID, and installation date and time. Installed Software The Installed Software tab lists all NVBU Plug-ins installed on the client. The details include the plug-in name, version number, and the installation date. 3. Click OK to close the window Checking Client Access To check access between the NVBU Server and a Client 1. In the Clients list, right-click the machine, and select Check Access. 2. NVBU tries to connect to the client and returns a message indicating the current accessibility status of the client. Click OK to close the dialog Configuring Firewall Relationship for Clients The NVBU Server and Clients can reside on separate clients. When a firewall separates the two networks and a client is located outside the firewall, you need to set the firewall relationship to Outside Firewall for the client. This ensures that the NVBU Server adheres to firewall port restrictions while establishing data transfer channels, message channels, and broadcast channels to the client. Important Notes By default, the firewall relationship is set to Inside Firewall for all clients. If the NVBU Server and Client reside on the same side of the firewall or if no firewall exists between the two networks, do not change the default setting for this option. To enable communication with clients that are outside the firewall, you need to configure valid ports for data transfer channels, message channels, and broadcast channels on the Firewall tab of the NVBU Configurator. For details on configuring the firewall settings for NVBU, refer to the Quest NetVault Backup Configuration Guide. The firewall relationship setting is not available to clients running NVBU versions prior to v8.0. Such clients are represented with a dimmed blue icon on the NVBU Client Management window. NVBU treats any communication with such clients as an Outside Firewall operation and uses only valid open ports for messages, broadcasts, and data transfers. To enable concurrent Outside Firewall communication with multiple clients, you need to open more ports on the firewall. The firewall relationship setting cannot be used with firewalls that use Network Address Translation (NAT) or IP Masquerading.

31 Quest NetVault Backup Administrator s Guide 31 The firewall relationship setting cannot be used for configuring firewall settings between two Clients. A Client-to-Client communication is always treated as an Outside Firewall operation. To establish the firewall relationship between NVBU Server and Client networks 1. In the Clients list, right-click the client, and select Outside Firewall. 2. Once you select the Outside Firewall option, this command is replaced with Inside Firewall option, which can be used to update the firewall settings if there are any changes later Setting Client Description To set description for a client 1. In the Clients list, right-click the client, and select Set Description. 2. In Enter Client Description, enter a detailed description for the client. 3. Click OK Removing a Client from the NVBU Domain To remove a client from an NVBU Domain 1. In the Clients list, right-click the Client, and select Remove. If a client is currently unavailable (indicated by a red client status icon), select Force Remove. 2. In the confirmation dialog, click Yes. The client is removed from the Clients list and added to the Available NVBU Machines list Working with Client Groups Client Groups An Overview A Client Group can be used to target multiple clients without individually selecting each one while creating policy-based backups or granting user access to clients. When you install NVBU, a Client Group named default is automatically created on the NVBU Server. A client is automatically added to this group if no other userdefined client groups are available on the server. If one or more client groups are available on the server, then NVBU lets you select the client group from the Add Client to Groups window. You can also select the member clients while creating or modifying a client group. A client can be added to any number of client groups.

32 32 Chapter 3 Managing NVBU Clients Creating a Client Group Figure 3-5: Rename Client Group window To create a client group 1. Open the NVBU Client Management window. 2. Click the Client Groups tab. 3. Click Add Client Group. This will create a group named New Client Group. 4. Configure the required group properties. a. Rename a Client Group 1. Right-click the group, and select Rename Group. 2. In the Rename Client Group window, specify a name for the client group. Figure 3-6: Add Clients to Group window 3. Click OK. b. Set Description for a Client Group 1. Right-click the group, and select Set Description. 2. In the Set Group Description window, provide a description for the client group. 3. Click OK. c. Add Clients 1. Right-click the group, and select Add Member Clients. 2. Use one of the following methods to select the clients: Select the individual clients in the Select Clients to Add list. Use Shift+Click to select consecutive Clients and Ctrl+Click to select non-consecutive Clients. Alternatively, select the Group Includes ALL Clients check box to add all the clients to the group.

33 Quest NetVault Backup Administrator s Guide Click OK Modifying a Client Group To modify a client group 1. Open the NVBU Client Management window. 2. Click the Client Groups tab, and locate the client group. 3. Change the required properties: a. Add Clients 1. Right-click the group, and select Add Member Clients. 2. Use one of the following methods to select the clients: Select the clients in the Select Clients to Add list. Use Shift+Click to select consecutive Clients, or Ctrl+Click to select non-consecutive Clients. Alternatively, select the Group Includes ALL Clients check box to add all the clients to the group. 3. Click OK. b. Remove Clients 1. Right-click the group, and select Remove Member Clients. 2. In the Remove Clients from Group list, select the clients. Use Shift+Click to select consecutive clients and Ctrl+Click to select nonconsecutive clients. 3. Click OK. c. Rename a Client Group 1. Right-click the group, and select Rename Group. 2. In the Rename Client Group window, specify a name for the Client Group. 3. Click OK. d. Set Description for a Client Group 1. Right-click the group, and select Set Description. 2. In the Set Group Description window, provide a description for the client group. 3. Click OK Removing a Client Group To remove a client group 1. Open the NVBU Client Management window.

34 34 Chapter 3 Managing NVBU Clients 2. Click the Client Groups tab, and locate the client group that you want to remove. 3. Right-click the group, and select Remove Group. Important: The Client Group default cannot be deleted. 4. In the confirmation dialog, click Yes. This action will remove the client group, but not the individual member clients. The individual clients will continue to be part of the NVBU Domain.

35 Quest NetVault Backup Administrator s Guide 35 Chapter 4: MANAGING BACKUP DEVICES Backup Devices An Overview General Considerations SAN Considerations NetVault SmartDisk Devices NVSD Devices An Overview Adding NVSD Devices Configuring WebDAV Authentication Details for NVSD Devices Disabling WebDAV Authentication for NVSD Devices Administering NVSD Devices Viewing NVSD Device Statistics Setting NVSD Device Properties Checking NVSD Device Status Removing an NVSD Device Scanning an NVSD Device EMC Data Domain Systems EMC Data Domain Systems An Overview DD Boost Components DD Boost Features Data Domain System Prerequisites Adding a Data Domain System Administering Data Domain Systems from NVBU Viewing Data Domain System Statistics Setting Data Domain System Properties Checking an Offline Data Domain System Taking a Data Domain System Offline Removing a Data Domain System Scanning a Data Domain System Using the DD Boost Commands NVBU Virtual Tape Libraries NVBU VTL An Overview NVBU VTL Considerations

36 36 Chapter 4 Managing Backup Devices Creating and Adding NVBU VTLs Configuring Software Compression Parameters Software Compression and NVDB Restores Removing an NVBU VTL Virtual Standalone Drives Creating and Adding Virtual Standalone Drives NVBU Shared Virtual Tape Libraries NVBU SVTL An Overview Planning for NVBU SVTLs NVBU SVTL Prerequisites General Prerequisites Setting Up Raw I/O on Linux Setting Up Raw I/O on RedHat Linux Setting Up Raw I/O on RedHat Enterprise Linux 5 Setting Up Raw I/O on SUSE Linux Adding a Library to SVTL Controller Distributing SVTL Drives Sharing SVTL Drives Adding Tape-Based Devices Using the Automatic Device Configuration Wizard Manually Starting the Device Configuration Wizard Adding the Libraries Manually Adding Standalone Drives Manually Configuring Physical Tape Libraries Configuring Physical Tape Drives Configuring General Parameters Configuring NDMP Parameters Tuning Drive Performance Collecting Drive Performance Statistics Configuring Timeout for SCSI Commands Configuring Drive Cleaning Parameters for Physical Tape Drives Configuring Slots and Barcodes for Cleaning Media Configuring Generic Cleaning Properties Setting the Cleaning Life Property Establishing Automatic Cleaning Routine

37 Quest NetVault Backup Administrator s Guide 37 Cleaning a Drive Manually Viewing the Drive Cleaning Status Adding Shared Devices in an NVBU Domain Adding Shared Devices Automatically Adding Shared Devices Using the Semi-Automatic Method Adding Shared Devices Manually Modifying Existing Libraries Adding Shared Drives to Non-Shared Library Using the Semi- Automatic Method Adding Shared Drives to Non-Shared Library Manually Sharing Standalone Drives Using Mixed Media Libraries Organizing Media in a Mixed Media Library Adding and Configuring a Mixed Media Library Adding Media to a Library with Entry/Exit Ports Adding Media to a Library without Entry/Exit Ports Administering Physical Tape Libraries Viewing Device Statistics Modifying a Library Changing the Device View Opening and Closing a Library Door Opening and Closing Entry/Exit Ports Checking an Offline Drive Taking a Drive Offline in NVBU Loading and Unloading Media Exporting Media to Entry/Exit Port Restarting ACSLS or NDMP Libraries Removing a Physical Tape Library Importing NetApp VTL s Shadow Tape Device Status Indicators

38 38 Chapter 4 Managing Backup Devices Backup Devices An Overview NVBU supports a wide range of backup devices for storing backups, including different types of disk-based devices such as Quest NetVault SmartDisk (NVSD) Devices with optional deduplication, NVBU's Virtual Tape Libraries (VTLs) and Shared Virtual Tape Libraries (SVTLs), and third-party virtual and physical tape libraries, appliances, autoloaders, and tape drives. Physical backup devices can be configured for single or shared use, and connected through SCSI, iscsi, IP, SAS, or Fibre Channel SAN interfaces. These devices can be connected to the NVBU Server, SmartClients, or NAS Filers within an NVBU Backup Domain. NVBU VTLs and SVTLs can be attached to the NVBU Server or SmartClients while the NVSD Devices can only be added to the NVBU Server. To use a backup device for backups and restores, you need to first add the device to the NVBU Domain. A device attached to a SmartClient is only recognized after you add the SmartClient to the NVBU Server. Similarly, a filer-attached device is only recognized after you add the filer to the NVBU Server using the Quest NetVault Backup Plug-in for NDMP (Plug-in for NDMP) General Considerations On Windows, you need to disable the Removable Storage Service before adding a device to the NVBU Server. For instructions on disabling this service, refer to the Quest NetVault Backup Installation Guide. The NVBU Server may not recognize a standalone tape device that is locally attached to an RHEL4 U1 Client. This happens because on RHEL4 U1, the SG driver that supports the standalone devices is not loaded automatically. This issue only occurs when the RHEL4 U1 Client does not have any other locally attached library or changer. To correct this problem, manually load the SG driver and restart the NVBU Service. For details on obtaining and loading the SG driver, refer to the relevant RHEL4 U1 documentation SAN Considerations In a SAN environment, it is recommended that you use persistent binding (also known as SCSI mapping/persistent reservation/ persistent naming). NVBU cannot communicate with a library if its logical address changes as a result of changes within the SAN. Persistent binding assigns a fixed logical address to the device which does not change as devices are added or removed within the SAN. For the Fibre Channel Host Bus Adapters (HBAs), you can map the Fibre Channel device address (World Wide Name(WWN) or World Wide Identifier (WWID)) or a Loop ID to the logical SCSI address. This ensures that changes within the SAN have no impact on NVBU operations.