LEARNING PARTNER FOR LIFE. Bow Valley College Annual Report Annual Report i

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1 LEARNING PARTNER FOR LIFE Bow Valley College Annual Report Annual Report i

2 BOW VALLEY COLLEGE HAS A POWERFUL IMPACT ON ALBERTA S FUTURE. Our unique approach to practical education means that our graduates, and the companies that hire them, are equipped to succeed for the long term. That s why we are Alberta s fastest-growing college, with over 350,000 alumni and 14,000 current learners. Here s an overview of how we are fuelling Calgary s growth and keeping Alberta strong. BVC KEEPS ALBERTA INDUSTRY THRIVING 93% of our graduates are hard at work within 6 months of graduation, filling key roles in industry and helping the economy thrive. Our work-ready graduates are trained to be productive day 1 on the job. We partner with industry to ensure we are providing learners that fulfill their ever-evolving needs. Our alumni have the soft skills teamwork, communication, intercultural competence, and active citizenship required to keep them, and the businesses that hire them, resilient and relevant for the long term. We deliver cost-effective, specifically customized training solutions for businesses, accessible any time, any place, any path, any pace. We provide direct access to outstanding Aboriginal, female, immigrant, and underrepresented workers. REIKA HAMILTON Class of 2012 Now at BVC Intercultural Centre ii Bow Valley College Annual Report 1

3 BVC BOOSTS GOVERNMENT VISION BVC delivers key programs to support the government s plan for Alberta s future. We are uniquely qualified and experienced in turning underrepresented workers into higher contributors to the economy. We are entrepreneurial and nimble enough to be quickly responsive to evolving government priorities and to address specific labour market gaps. We are Alberta s leading English language training provider, giving immigrants the opportunity to quickly contribute to the community. We have one of the most diverse learner populations of any post-secondary institution in Alberta. BVC CREATES SUCCESSFUL PATHS FOR ALL LEARNERS The BVC way means access to an excellent education any time, any place, any path, any pace. BVC creates a unique environment where learners triumph, because when our learners succeed, we all win. We deliver a uniquely caring environment that is responsive to individual learner needs, supporting their achievement throughout their working life. We give our learners a better future thanks to the credibility and confidence they gain from attending a highly regarded college. We deliver high quality courses with the latest in advanced technology to ensure accessible and flexible learning options. We include training in the soft skills that will keep learners relevant, resilient, and employable for the long term. We deliver a lifelong sense of community and belonging, inspired by successful alumni and exciting and engaging ongoing learning opportunities. BVC PROVIDES AN AWARD-WINNING WORK ENVIRONMENT BVC is a great place to learn because it s also a great place to work. We have been recognized as a Top 65 employer. We offer fulfilling work making a practical difference in people s lives, in an environment designed to help employees grow for the long term. We offer competitive market rates so we can attract the best possible candidates, because our future depends on it. 2 Bow Valley College RAJNIL PRASAD Justice Studies Class of 2014

4 VISION WE ARE AN INNOVATIVE WORLD-CLASS COLLEGE, ROOTED IN COMMUNITIES, ENABLING PEOPLE TO LEARN A BETTER LIVING TM AND LIVE A BETTER LIFE. CONTENTS 4 Bow Valley College MISSION Where people live and work, Bow Valley College will contribute to the vitality of communities and the strength of the economy through innovative adult education programs and services which equip people for successful living, lifelong learning, and work in a global, knowledge-based economy. LETESHIA GUST Practical Nursing Class of Mandate College Profile President and CEO Board Chair Board of Governors Vision 2020 Strategy Achievements Results Operational Overview Donors Volunteers Management Discussion and Analysis Financial Statements

5 WE HELP ALBERTA GROW. MANDATE Bow Valley College is a public, board-governed college operating as a comprehensive community institution under the Post-secondary Learning Act of Alberta. Operating in Calgary and throughout the surrounding region, our multi-campus college provides broad programming, including certificates, diplomas, foundational learning, and upgrading programs. Our programs and services are learner-centred, outcome-focused, and designed to provide graduates with opportunities to improve their lives, prepare for further education, and advance their careers. Bow Valley College responds to regional, community, industry, and learner demand. Our career certificate and diploma programs are primarily focused on business; administration; health; human services; legal and security; early learning and education; and information, communications, and design technologies. Our extensive foundational learning programs include adult literacy, essential skills, academic upgrading, and English as a second language, offered either independently or integrated with skills training and career development support. As a comprehensive community college with regional stewardship responsibilities, we work with communitybased adult learning partners to meet literacy and foundational learning needs and ensure access to a full spectrum of learning opportunities in the city and surrounding region. As a Campus Alberta partner, we collaborate with other educational organizations, post-secondary institutions, governments, business, and community agencies to contribute our organizational expertise to the economic and social well-being of our province. Bow Valley College is committed to expanding access for adults of varied social, cultural, economic, geographic, and academic backgrounds. As an access college, we have a special focus on creating educational opportunities for immigrants, Aboriginal peoples, international learners, persons with disabilities, older workers, at-risk youth, and the unemployed and underemployed. Our curriculum and support services reflect the diversity of our learners. We emphasize small classes, high-quality instruction, applied learning, focused work experience, and extensive learner support services. Bow Valley College offers credit and non-credit instruction year-round, on a full-time, part-time, and distributed-learning basis, both independently and through partnerships and collaboration. To meet emerging workforce needs, our programs, curricula, and educational services are also customized to meet the specific requirements of industries, educators, communities, and workplaces locally, provincially, nationally, and internationally. Bow Valley College pursues applied research activities to enhance teaching and learning, and foster innovation in support of industry sectors where our academic expertise enables such a contribution. The College is known for and engaged nationally in the research, development, and commercialization of assessment and training tools used to measure and enhance the essential skills of adults in educational and workplace settings. Bow Valley College is dedicated to providing people in our city and region with access to high-quality, efficient, and effective lifelong learning opportunities, and to the responsible educational, fiscal, and environmental stewardship of resources. JOSEPH PIMLOTT Events Management Class of 2008 Approved by Dave Hancock, Q.C. Premier and Minister of Innovation and Advanced Education April 28, Bow Valley College Mandate 7

6 COLLEGE PROFILE GERALD MATTHEWS Business Class of 2008 PROGRAM AREAS Nursing and Health Business Justice Studies Human Services Bridging Programs Academic Upgrading Adult Learning Facilitation Curriculum Development and elearning Community Services and Education Technology and Design Literacy and Essential Skills English Language Learning Career Development Services International and Intercultural Communications CENTRES FOR EXCELLENCE Centre for Excellence in Foundational Learning Centre for Excellence in Immigrant and Intercultural Advancement SCHOOLS Chiu School of Business School of Health, Justice, and Human Services For 50 years, Bow Valley College has been creating pathways to success for learners. Over 350,000 people have enhanced their personal and working lives by attending the College. Learners, our community, Alberta industry, and the province all benefit from our unique approach to learning. Any time, any place, any path, any pace. We call our unique approach to learning any time, any place, any path, any pace. This means we will help overcome barriers to success by customizing education for learner s needs, creating lifetime partnerships with learners, and integrating technology into everything we do. Because we believe every single person has the right to become the best they can be, students triumph here. Bow Valley College is Alberta s largest comprehensive community college, serving 1.4 million Albertans in Calgary and the surrounding region. Over 14,000 learners take part in year-round diploma and certificate programs, as well as adult upgrading and English language learning. For our learners, there is no limit to where they can go once their journey begins, and every journey can begin here. COMMUNITIES 8 Bow Valley College College Annual Report Profile 9 Airdrie Banff Blairmore Calgary Canmore Cochrane Hanna High River Kainai Nation Morley Okotoks Piikani Nation Siksika Nation Old Sun College Strathmore Three Hills Tsuu T ina Nation

7 MESSAGE FROM THE PRESIDENT & CEO As our community changes, so do we. At Bow Valley College, we are revisiting what it means to have a relationship with learners, alumni, government, and employer and industry partners. We are redefining how we deliver programming and services to meet the needs of diverse communities and dynamic workplaces. As we move closer to our vision for any time, any place, any path, any pace learning, we are putting meaning behind our commitment to form learning partnerships for life. This begins with growth. In , we increased our enrolment by 6.5 per cent over the previous year s intake and became Alberta s largest community college, serving a learner population of 5,456 full-load equivalents. This includes full enrolment in our Disabilities Studies Diploma, which we launched this past year in response to community demand. We are also designing program and service delivery to be even more accessible. We enhanced pathways into the College by implementing dual credit, enabling high school learners to earn College credits while completing their high school diplomas. We also improved access to high-demand career programs in communities around Calgary by blending traditional and online learning. We are following our graduates into the workplace and creating opportunities to deliver their next competency in partnership with employers. To begin, we developed custom curriculum to deliver workshops in leadership development, and intercultural competence. We are also reaching out to vulnerable workers by partnering with employers to deliver the skill assessment tools and essential skills training they need to promote safer, more productive labour forces. As we change our models, our community is taking notice. We attracted our largest philanthropic gift and named the Chiu School of Business to honour and acknowledge two dynamic entrepreneurs and community supporters. We also achieved Alberta Top 65 Employer recognition. We are redefining how we deliver programming and services to meet the needs of diverse communities and dynamic workplaces. Sharon Carry, AOE President and CEO Our accomplishments are made possible by the collective determination of our Board of Governors, executive and management team, faculty and staff, learners, community and industry partners, and the provincial and federal governments. Together, we are a powerful and diverse community, acting in concert to make an enduring contribution to the economic and social prosperity of Alberta. Sincerely, Signed on behalf of Sharon Carry Sharon Carry, AOE President and CEO 10 Bow Valley College Message from the President 11

8 MESSAGE FROM THE BOARD CHAIR I was very pleased to join the Bow Valley College Board as Chair in May 2014, and to have the opportunity to work with a very capable and forward-looking Board and executive team at the College. Education is the foundation for Alberta s future success. Bow Valley College is uniquely positioned to play a key role in this regard, contributing to the community and to Alberta s economy. The College has a clearly articulated and ambitious Vision ( Vision 2020 ), a track record of results delivery and very strong leadership. As such, it is wellpositioned for continued growth and to be resilient in the context of a challenging and ever-changing external environment. One of those challenges is striking the right balance between meeting the needs of the future and addressing near-term fiscal constraints. Bow Valley College has infrastructure capacity for growth to meet the labour force requirements of Alberta s fastest-growing city and regional economy. A priority for the Board is to ensure that the necessary operating funding is available to enable continued growth, so that we do not miss this opportunity to meet the future needs of the city, the region, and the province. This Annual Report details the achievements and the financial performance of Bow Valley College in , another very successful year in an ongoing journey toward its Vision. The College s focus on strategic planning, operational performance, and prudent financial management is evident in the results outlined in the report. The College executive, faculty, and staff are deserving of congratulations for their dedication to building better lives and more resilient communities. I also extend sincere thanks and appreciation to my colleagues on the Board of Governors, who have contributed their valuable time and expertise to governance of Bow Valley College over the past year. I particularly thank those Board members who have completed their term from the Board over the past year for their service to the College and more broadly to education in Alberta. Finally, our shared objective is to improve the accessibility and experience for learners at Bow Valley College. On behalf of the Board, we wish them great success during their time at the College and in their lives beyond. Sincerely, Signed on behalf of David Collyer David Collyer Chair, Board of Governors PUBLIC MEMBERS 1. David Collyer Current Chair (From May 2014) 2. Joanne Stalinski Chair (Until January 2014) 3. David Fulton Interim Chair (January to May, 2014) 4. Larry Bohn 5. Leslie LeQuelenec 6. Heather MacDonald 7. Philip Uglow (Until March 2014) 8. Wayne Chiu (Until December 2013) 9. Roger Gibbins 10. Cathy Orr BOW VALLEY COLLEGE MEMBERS 11. Sharon Carry President and CEO 12. Candace Cummings Non-Academic member (Until February 2014) 13. Stacie Baker Non-Academic member (From May 2014) 14. Maureen Stewart Faculty member (From October 2013) 15. Nyaitan Pach Student member (Until January 2014) 16. Enronmonse Ikoghode Student member (From April 2014) BOARD OF GOVERNORS FISCAL YEAR ACCOUNTABILITY STATEMENT The Bow Valley College Annual Report for the year ended June 30, 2014 and was prepared under the Board s direction in accordance with the Government Accountability Act and ministerial guidelines established pursuant to the Government Accountability Act. All material economic, environmental or fiscal implications of which we are aware have been considered in the preparation of this report. Signed on behalf of David Collyer David Collyer Chair, Board of Governors 12 Bow Valley College Board of Governors 13

9 VISION 2020 Vision 2020 sets the BVC direction to the year It was initiated in December 2010 as a board-driven initiative with extensive community consultation occurring in May 2011 with over 1,500 BVC staff, faculty, learners, alumni, donors, government officials, business leaders, and the public. This Annual Report describes key achievements against the 6 pillars of Vision 2020, with particular emphasis on our Learning Partner for Life objectives. 3 4 COMMUNITY CONNECTEDNESS 3.1 Community Relationships: Build strategic relationships that extend our reach into the community and engage stakeholders in our College community to enhance the learning experience and create opportunities for service learning 3.2 Community Service: Generate opportunities for learners and staff to work in service of community as part of their learning for life 3.3 Create linkages between international markets and our College community: Foster and support learning opportunities abroad that enrich learning experiences and outcomes THE DIVERSITY ADVANTAGE 4.1 Celebrate: Promote our current strengths in our internal and external communities 4.2 Workforce Training: Be a leader in the delivery of inclusive support, training, service, advocacy, and employer engagement 4.3 Multi-Language Options: Explore and expand possibilities of offering services and programming in multiple languages 1 LEARNING PARTNER FOR LIFE 1.1 Lifetime Attachments: Create the systems, policies, practices, and programming that will lead to a lifetime attachment for learners, alumni, employees, employers, and communities 1.2 New Models of Learning Partnership: Build new systems of learning that engage employers, learners, and the College directly in the learning process and outcomes 1.3 Affordable Learning: Build new strategies through advancement and partnership to open the doors to learners with socio-economic challenges 1.4 Learner-Centred Customization: Further develop pathways, programming, services, and curricula design that promote a distributed, flexible, interactive, unbundled, and supportive environment 2 EXCELLENCE IN APPLIED EDUCATION 2.1 Learning Navigator: Maintain model to provide guidance and support to learners 2.2 Franchise Model: Develop systems and criteria to maximize delivery of the Bow Valley College credential and learning experience through franchising agreements locally and internationally 2.3 Pathways: Build upon the current systems of transfer, articulation, advanced placement, and dual credit programs to create seamless options for our lifelong learners 2.4 Credential Learning: Develop innovative models to recognize, credential, and bridge learning from formal and informal sources 2.5 Training Source: Become the strategic source for professional development and training for professional organizations, accreditation bodies, employers, unions, and regulatory agencies 2.6 Integrated Learning: Foster a community of learning and service that champions a shared focus on holistic education and learner engagement 5 6 CAPACITY FOR THE FUTURE 5.1 Exploit Technology: Change the way learning and services are delivered, beginning with mobile technology and other advances to keep on the cutting edge 5.2 Well-Qualified and Engaged People: Recruit, retain, and develop our people, and foster an organization where people embrace new opportunities and continue to learn 5.3 Financial Sustainability: Raise, steward, and advance the resources the College will need through new financial models and partnerships and collaborations APPLIED RESEARCH 6.1 Teaching and Learning: Improve capacity in teaching and learning 6.2 Foundational Learning and Assessment: Develop and share our expertise in foundational learning and assessment 6.3 Health Workforce Development and Deployment: Build expertise and capacity in knowledge transfer and skills acquisitions for efficient, effective Health Services delivery 6.4 Immigrant Advancement: Develop and share our expertise in immigrant and intercultural advancement and enhance our diversity advantage 14 Bow Valley College Vision 2020 Strategy 15

10 ACHIEVEMENTS BEGINNING THE LEARNING PARTNERSHIP Dual Credit Program Engages High School Students Iniikokaan Aboriginal Centre Removes Barriers for Aboriginal Learners BEGINNING THE LEARNING PARTNERSHIP GETTING MORE RURAL HIGH SCHOOL STUDENTS INTO POST-SECONDARY EDUCATION Great progress was achieved for our Learning Partner for Life strategy. Learning Partner for Life is one of 6 key strategies we pursue to ensure we deliver on our vision and mission. It was the focus for our achievements during the year as the need for lifelong learning has never been more prevalent in society than it is right now, and it will become even more important in the future. The more educated our provincial workforce is, the more successful our province will be. Our Learning Partner for Life strategy recognizes this need and delivers the innovative programs required to help learners grow throughout their entire lives. Learning Partner for Life is reflected in our flexible approach to education any time, any place, any path, any pace to ensure all learners are included and barriers to success are minimized. We would like to use this extraordinary year of achievements across the entire Learning Partner for Life spectrum to demonstrate the powerful impact this strategy is having on learners, communities, and Alberta. Unveiled the Chiu School of Business Self-planning Makes it Easier for Learners ENHANCING THE LEARNING PARTNERSHIP WHILE AT BVC Expanded RGO Library and Learning Commons Our Dual Credit program was successfully launched in partnership with Canadian Rockies Public Schools at the start of It allows Alberta high school students in rural communities the opportunity to obtain both high school and post-secondary credits for the same course, helping to boost participation rates in postsecondary institutions by engaging learners early on. The more rural opportunities we provide for post-secondary education, the better it is for Alberta s workforce. REMOVING EDUCATIONAL BARRIERS FOR ABORIGINAL PEOPLES We launched the Iniikokaan Aboriginal Centre to give First Nations, Métis, and Inuit learners the opportunity to succeed. Iniikokaan provides programs and services aimed at enhancing Aboriginal learner success through academic and program advising, elder counselling, financial advising for sponsorship, culturally relevant information sessions, and student gatherings. The cultural support we can provide for Aboriginal learners will remove key barriers to their success. MAKING REGISTRATION AND LEARNING EASIER The College is in final phases of re-engineering systems and processes to move from a cohort-based program model to one in which learners can self-register and assume more control over course selections and learning pace. We piloted self-registration in the Chiu School of Business in and expect to roll it out across career programs next year. This is just one of many online initiatives we are undertaking to deliver any time and any place access to education for all. 16 Bow Valley College Achievements 17

11 ENHANCING THE LEARNING PARTNERSHIP WHILE AT BVC ENROLMENT INCREASING ACROSS ALL ASPECTS OF BVC We have had considerable success attracting more Learning Partners For Life making BVC Alberta s fastest growing and largest Comprehensive Community Institution: Chiu School of Business 10% growth School of Health, Justice, and Human Services 5% growth Launched New Online Services CONTINUING THE LEARNER PARTNERSHIP OFF CAMPUS EXPANDED RGO LIBRARY AND LEARNING COMMONS The end of October 2013 marked the grand re-opening of the expanded RGO Library and Learning Commons. In 2011, the initial phase was unveiled and named in recognition of a $1 million donation to the College from Ross Glen, president and founder of RGO Office Products. Now the facility has doubled in size by expanding to include a second level. To meet the growing technological and collaborative needs of today s learners, the RGO Library and Learning Commons is well equipped with workstations, computers, study rooms, and lounge space. $250,000 DONATION FROM RBC RBC s generous donation of $250,000 will go towards the establishment of the RBC Business Accelerator Centre in Bow Valley College s School of Business. The program will be aimed at providing entrepreneurs already in the marketplace with the essential foundational skills needed for business development, financial management, and other key aspects of successfully developing and operating a business. This form of entrepreneurship is already a unique strength of BVC, and this program will allow us to continue to support these powerful business generators in the Alberta economy. Centre for Excellence in Foundational Learning 3% growth Centre for Excellence in Immigrant and Intercultural Advancement 9% growth $3,000,000 DONATION A generous gift to the College by Wayne and Eleanor Chiu was recognized by the unveiling of the Chiu School of Business. The gift will allow the school to deliver a more comprehensive learner experience, enabling learners and industry to come together in ways that enhance and deepen learners understanding of the business climate. CHIU DELIVERS MORE CHOICE AND FLEXIBILITY The Chiu School of Business Administration Diploma now offers a common foundational year (Year One), followed by one year of studies in a major or specialization. This restructuring allows more choice and flexibility for learners to drive their educational programming experience and the pace at which they move through their studies. It also gives the Chiu School of Business the opportunity to make more focused curriculum revisions to proactively adapt to changing business needs. Keeping Alumni Connected Expanded Continuing Education Opportunities Bringing Training to the Workplace EXPANDED ONLINE OPPORTUNITIES We adopted a new learning management system called D2L (Desire2Learn) that facilitates immediate access to learning tools, resources, and supports wherever and whenever students need it. Now learners and teachers can be connected all the time, advancing our any time, any place, any path, any pace model of learning. CONTINUING THE LEARNING PARTNERSHIP OFF CAMPUS MORE CONTINUING EDUCATION OPPORTUNITIES We expanded our Continuing Education offerings by introducing courses in Nutrition Management as well as a Community Justice Certificate. Continued growth of our online initiatives has made more than 70 career programs and 900 courses available. Learners have more flexibility than ever to fit our programs into their busy lives. EXTENDING ALUMNI CONNECTIONS Once learners get their start at Bow Valley College, we are with them on their learning journey for life thanks to lifelong access to services like the library, Career Centre, Continuing Education, and Alumni volunteer opportunities. Alumni are strong advocates for BVC just as we are strong advocates for their continued success. LAUNCHED ONLINE VERSION OF TOWES PRIME TOWES (Test Of Workplace Essential Skills) boosts literacy skills to build a smarter and more capable workforce that results in a safer and more productive workplace. TOWES surpassed 100,000 test cases in our database, a significant milestone and an ongoing example of College commercialization and ingenuity. For over 20 years, TOWES has been helping organizations across Canada grow the skills of their workforces, making it an excellent example of the successful commercialization of an innovative research based tool from a public/private partnership. TOWES is used by a number of industries across Canada, including aerospace, automotive manufacturing, mining, transportation, and ship building. 18 Bow Valley College Achievements 19

12 ACHIEVEMENTS IN DETAIL LEARNING PARTNER FOR LIFE One of the most important pillars of our success is our Learning Partner for Life strategy. We achieved considerable success in each area of Learning Partner for Life; Lifetime Attachments, Strategic Partnerships, New Models of Learning Partnership, Learner Centred Customization, Applied Research and Innovation, Internationalization and Affordable Learning. Overall success is reflected in key metrics: Our learning community grew by 6.5 per cent in to reach 5,456 full load equivalents, making us the largest community college in Alberta. Over 980 learners graduated in , including our spring graduating class of over 600 work-ready graduates, our largest ever. Among the highest completion rates in North America 78.4% for certificate programs and 73.7% for diploma programs. LIFETIME ATTACHMENTS Create the systems, policies, practices, and programming that will lead to a lifetime attachment for learners, alumni, employees, employers, and communities. LIFETIME SUPPORT FOR ALUMNI Once they get their start at Bow Valley College, we are with them on their learning journey for life. LIFELONG ACCESS TO RGO LIBRARY AND LEARNING COMMONS BVC alumni have access to the resources, study space, and computers at the RGO Library and Learning Commons LIFELONG CAREER ENHANCEMENT SERVICES Provides alumni with career advice and connections with local employers. CONTINUING EDUCATION BVC alumni are eligible to a 10% discount on select programs and courses offered through Continuing Education. TRANSFER CREDIT FAIR Each year in November, we host a Transfer Credit Fair and invite our learners and alumni to explore pathways that leverage their current education into new learning opportunities. ALUMNI RELATIONS VOLUNTEER OPPORTUNITIES We connect alumni with volunteer opportunities that can advance their journey, and help learners to begin theirs.

13 EMPLOYEES We are privileged to have our employees, who are the foundation of our success in the community. ALBERTA TOP 65 EMPLOYER 2014 was the first year that BVC won this prestigious award, and we were delighted to be featured as one of only three post-secondary institutions who made the list this year. SUPPORTIVE EMPLOYER BVC strives to provide a supportive work environment for its employees by allowing time off for volunteer efforts, and service or training in the armed forces. CELEBRATING LIFELONG LEARNERS ON STAFF Sharon Carry hosted an Employee Graduation Ceremony, recognizing all those staff who completed educational programs at BVC in EMPLOYERS We create work-ready grads thanks to a close partnership with employers to ensure our students are learning the skills they need to succeed in the workplace. LAUNCHED ONLINE VERSION OF TOWES: TOWES PRIME Our successful suite of web-based assessment tools is now available online. TOWES (Test Of Workplace Essential Skills) is used by industries across Canada to boost key literacy skills, resulting in a safer and more productive workplace. COMMUNITIES By providing motivated and well-trained graduates in vital fields, Bow Valley College has a huge impact on communities. Plus, BVC is committed to enhancing access to post-secondary education and services to rural learners through our regional stewardship program, currently bringing our successful programs to 20 centres across Southern Alberta, from High River to Cremona, and from Lake Louise to Cluny. EARLY LEARNING AND CHILDCARE CERTIFICATE NOW IN COCHRANE We launched our popular Early Learning and Child Care Certificate (ELCC) program in Cochrane in September HOSTED ALBERTA CULTURE DAYS Through the collaborative efforts of the Intercultural Centre, the Iniikokaan Aboriginal Centre, and the RGO Library and Learning Commons, the College was awarded a grant to host as a pilot celebration site for this year s celebration. It gave us an excellent opportunity to connect with the community. CANADA DAY POW WOW CONNECTS WITH THOUSANDS The Iniikokaan Aboriginal Centre and the City of Calgary partnered to deliver a traditional Pow Wow that was enjoyed by over 80,000 people at Prince s Island Park on Canada Day. ABORIGINAL AWARENESS MONTH CELEBRATION A month-long celebration featuring events that raised the value of Bow Valley College among a diverse number of key audiences. SPIRITS OF GOLD NOMINEE Bow Valley College s United Way 2013 campaign contributed more than $22,500 earning the College a nomination for the Spirit of Partnership Award Achievements 21

14 STRATEGIC PARTNERSHIPS Engage our stakeholder groups and Campus Alberta partners to create the seamless learning relationships required to keep learning for a lifetime. HELPING LEARNERS GROW ANYWHERE We have established 31 transfer and articulation agreements that facilitate seamless learner access and transferability from Bow Valley College certificate or diploma programs into related certificate, diploma, degree, and post-diploma programs at other Campus Alberta institutions. HELPING LEARNERS START ANY TIME We are expanding our successful Dual Credit program through other regions. With school boards in Calgary, Bow Corridor, and Stettler, we introduced dual credit opportunities to enable high school students to earn college credits, concurrent with a high school diploma. By providing Alberta high school students with the ability to obtain both high school and post-secondary credits for the same course without leaving the high school environment, we are boosting participation rates in post-secondary institutions. NEW MODELS OF LEARNING PARTNERSHIP Build new systems of learning that engage employers, learners, and the College directly in the learning process and outcomes. Learners can now learn anywhere, and we are at the forefront of the movement in digital learning. HIGH SCHOOL UPGRADING ONLINE Our RealTime Online and Anytime Online programs help learners to overcome time and distance barriers. RealTime Online offers face-to-face instructor-paced courses broadcast online in real time. Anytime Online allows learners to study at their own pace, accessing instructors through telephone, , chat, and meetings by appointment. Courses are presented on Desire2Learn and provide unit guides, assignments, media, and additional resources to help learners succeed wherever they are. ecampusalberta An efficient way to make our excellent programs available anywhere. We have 161 online courses available through ecampusalberta, an online program that enables learners from across the province to register in certificate, diploma, and applied degree programs. 22 Bow Valley College

15 LEARNER-CENTRED CUSTOMIZATION Further develop pathways, programming, services, and curricula design that promote a highly flexible, interactive, and supportive environment. NEW COURSE FOR THE ENERGY SECTOR The Centre for Excellence in Immigrant and Intercultural Advancement, in conjunction with Citizenship and Immigration Canada, developed a program to enhance immigrant employment opportunities in the energy sector. Our Fit in Fast: Helping Immigrant Professionals Perform in the Workplace program provides immigrants with the intercultural skills they need to advance their career in the oil and gas sector, helping both learners and employers. We worked with an advisory committee, that included oil and gas executives, to develop the online course, which we are piloting with 30 learners over the next year. We plan to build on this initiative, developing similar programs for other industries, and then take them national and international. LAUNCHED IELTS PROGRAM This fall, we brought the world s most widely recognized English language testing program to BVC. IELTS (International English Language Testing System), is used by organizations worldwide to determine English language proficiency for post-secondary entry, career advancement, and government residency requirements. Now at BVC, people can train for the test as well as take the test. CHIU SCHOOL OF BUSINESS INTEGRATES FLEXIBILITY By offering greater flexibility in our program, we open up more opportunity for learners. Initiatives like giving the students more freedom through scheduling classes using online and traditional options, and running our program 12 months a year, means more learners can get the benefit of a Chiu School of Business education. APPLIED RESEARCH AND INNOVATION Pursue ventures in applied research and innovation that result in outcomes that are enriched by the diversity of the partnerships and contribute to economic and social development. LISTED AS ONE OF CANADA S TOP 50 RESEARCH COLLEGES In mid-sized colleges, BVC placed third out of 50 mid-sized colleges thanks to the 45 formal research partnerships we had last year. PUBLISHED FRESH PERSPECTIVES 2013 Our Fresh Perspectives publication showcased the innovations and impacts of Bow Valley College applied research activity. Key research areas include: curriculum, instructor skills, andragogy (teaching strategies focused on adults), literacy and essential skills, social innovation, sustainability, community-based entrepreneurship, intercultural competence, benefits of recreation on continuing care, and the role of personal support workers (palliative care in the home). RESEARCH PROGRAM ON IMPACT OF 2013 FLOODS In partnership with Mount Royal University and others, we are embarking on a three-year, $165,000 initiative to examine The Effects and Implications of Environmental Disasters on thefamily: Communicating, Coping, and Caring Among Families Impacted by the 2013 High River Alberta Floods. BVC and its High River Campus are responsible for the strategic planning and facilitation of the research project in the community Achievements 23

16 INTERNATIONALIZATION Expand to position the college competitively to respond to global citizenry, diversity, and international opportunities. 115 NATIONS REPRESENTED ON CAMPUS Learners can come to BVC from anywhere to begin their journey thanks to our unique approach to education. We currently have close to 1,000 international learners on campus. FIRST INTERNATIONAL ALUMNI RECEPTION Our growing presence on the international stage was reflected at a reception held for all international alumni. HOSTED INTERNATIONAL DELEGATIONS We continue to host delegations from countries around the world to build on our 30 years of international partnership collaboration. BVC ATTENDS THE ASIAN DEVELOPMENT BANK S 5 TH BUSINESS OPPORTUNITIES FAIR BVC International Education representatives met with Asian education specialists to introduce BVC s strengths and capacity in delivering Technical and Vocational Education and Training (TVET) projects a core operational area of ADB. AFFORDABLE LEARNING Build new strategies through advancement and partnership to open the doors to learners with socioeconomic challenges. To help our learners overcome financial barriers on their journey to success, Bow Valley College has a robust and growing bursary program. TOTAL BURSARIES IN 2014 INCREASE TO $320,303 Up $20,000 from The total count of bursaries disbursements have also increased from 590 to 627. TOTAL SCHOLARSHIPS IN 2014 INCREASE TO $272,924 Up $27,000 from PREMIER S SCHOLARSHIP LUNCHEON The Premier s Luncheon is an annual event where we connect with community leaders to raise the profile of the College and recognize the extraordinary learners we have here. I want to give my children a stable life and be a role model for them. Kristen Woodhouse Aboriginal Addictions Counselling Diploma School of Health, Justice, and Human Services This award reinforces my genuine commitment and hard work in order to reach my goal of being a productive resident who adds value to my community. Marisol Ortiz Arias English Language Learning Centre for Excellence in Immigrant and Intercultural Advancement 24 Bow Valley College

17 EXCELLENCE IN APPLIED EDUCATION Our focus of providing work-ready graduates with the skills needed to succeed in the workforce and meet the needs of society drive us to deliver Excellence in Applied Education. A prime example of this is our Disabilities Studies program that launched this year. A certificate and/or diploma program that trains people to support the well-being of children and adults with disabilities, while taking an active role in creating inclusive and diverse communities. We achieved full enrollment in no time, reflecting the growing demand for this field. Here are some of our other Excellence in Applied Education achievements for : We established more flexible admissions and programming, including: Learners with 30 post-secondary credits (with prerequisites) can begin Year II of a specialization in the Business Administration Diploma program Health Care Aide graduates and internationally educated nurses can access integrated pathways into the Practical Nurse Diploma program; Academic Upgrading learners can access a growing number of offerings through flexible learning classes or online English Language Learners can access everything from literacy to advanced language studies programming; full-time, part-time, evening, and online Supported by the Alberta Government, we created 100 new learning spaces to improve access to career programming in the region as well as in high-demand career areas. To meet increasing demand, we added $100,000 to the College s emergency bursaries, a mechanism that the College leverages quickly for learners in financial distress; the retention rate of emergency bursary recipients is 74 per cent. We opened our newly renovated two-storey RGO Library and Learning Commons, providing enhanced services to learners, employees, and partners. With support of industry advisory program committees and communities of practice, we work to keep our programming curriculum engaging, relevant, and current. Through high fidelity simulation, technology, and curriculum, we create teaching and learning environments that mirror the workplace Achievements 25

18 COMMUNITY CONNECTEDNESS As Alberta s largest comprehensive community college, we have a great responsibility to the communities we serve. They are, in turn, vital to our success, so we have established close connections with communities throughout southern Alberta. For example, in response to the 2013 Alberta Floods recovery, we delivered wellbeing workshops to business owners and residents in the Town of High River. Here are some of our other Community Connectedness achievements for : With a financial impact of $359.7 million added to the local economy, Bow Valley College is an essential economic contributor in Calgary and the surrounding region. In addition, the College returns 16.9 per cent to provincial taxpayers (return on investment from increased tax contribution by BVC graduates and economic impact of Bow Valley College operations) and 24.1 per cent to learners (increase of their earning potential) on their respective investments in the College. Gifts from our community of supporters and donors enable us to innovate, enrich teaching and learning, and catalyze other forms of community support and engagement. We named our Chiu School of Business to honour our largest gift to date by community philanthropists and Trico Homes founders, Wayne and Eleanor Chiu. Our community of supporters gifted us with $110,000 at our 9th annual golf tournament, bringing our Academic Excellence Scholarship Endowment to more than $900,000, and over $145,000 in contributions and provincial matching grants at our 19th annual Premier s Scholarship Luncheon. We established the RBC Business Accelerator Centre with a focus on community-based entrepreneurship; the Business Accelerator Centre provides skills-based training and mentorship to new Canadians wishing to start a business or support an existing business We enhanced learner services at regional sites through a combination of technology upgrades and staff training to deliver real-time services such as application and registration services. We facilitated the successful delivery of our awardwinning Early Learning and Child Care Diploma in Jamaica. 26 Bow Valley College

19 THE DIVERSITY ADVANTAGE To reflect the growing diversity of the population in Alberta, we are expanding the services and programs in multiple languages and leading in the delivery of inclusive programs. The new Iniikokaan Aboriginal Centre is an excellent example. It is a distinctive, spiritual space to help Aboriginal learners succeed. Learners can access resources, cultural Elders, gathering and ceremonial space, quiet study areas, and cultural workshops. Here are some of our other Diversity Advantage achievements for : In partnership with the City of Calgary, we hosted a Canada Day Pow Wow that attracted over 80,000 spectators and participants. People from 115 countries who speak 98 different languages enrich our learning community. We launched a new overseas office in India and Mexico to strengthen international student recruitment, as well as brokering partnerships. Our curriculum and service systems are designed with enhanced accessibility features built-in to remove any barriers for learners with disabilities. We delivered three parenting group sessions in partnership with the YWCA that included parenting workshops. We launched the Come as you are initiative, a peer discussion group in support of sexually and gender diverse (LGBTTQQ12SAA) learners Achievements 27

20 CAPACITY FOR THE FUTURE Innovation will be the key to success and we are leading the way learning evolves, including making more opportunities to learn available online. The introduction of D2L (Desire2Learn), a new learning management system that facilitates immediate access to learning tools, resources, and supports where and when needed, is a prime example. Here are some of our other Capacity For the Future achievements for : We have enhanced our operational capacity to recover from disasters: Conducted a Business Impact Analysis across the College. Redeveloped a comprehensive Information Technology Disaster Recovery Plan. Developed comprehensive department-specific Business Recovery Plans. Bow Valley College attained recognition as a Top 65 Alberta Employer. Established the 50th Anniversary People s Fund to provide leadership training, professional development, and enhance credentials of employees. We developed and delivered an internal leadership training workshop that engaged over 50 management and other personnel in leadership training and strengthened the College s succession planning. APPLIED RESEARCH With so much expertise and knowledge here at Bow Valley College, it is imperative that we develop new ways to share this knowledge to benefit all. There is a significant amount of applied research being done at the College, reflected in Fresh Perspectives 2013 a publication showcasing the innovations and positive contributions of Bow Valley College applied research activity. Here are some of our other Applied Research achievements for : In collaboration with Mount Royal University and other partners, we will participate in a Social Sciences and Humanities Research Council (SSHRC) funded project on the effects and implications of environmental disasters on the family, with an emphasis on the community of High River in the aftermath of the 2013 Alberta floods. We continue to inform and enrich our programming and services by drawing on areas of research activity and communities of practice, including curriculum design, instructor skills, andragogy, literacy and essential skills, social innovation, sustainability, community-based entrepreneurship, and intercultural competence. The Adult Literacy Research Institute (ALRI) at Bow Valley College in Calgary has created a resource in the area of adult literacy and essential skills programming. Stories from the Field: Professional Development for Adult Literacy Practitioners explore current issues, innovations and challenges in teaching and learning reading, writing, numeracy, and technology. This information from the field will highlight the work that is being undertaken and advance the development of literacy and essential skills programs. 28 Bow Valley College

21 Achievements 29

22 RESULTS BEING A LEARNING PARTNER FOR LIFE ,825 5,124 5,456 Total full-load equivalents 13,319 13,977 14,280 Total unduplicated headcount 4,100 3,791 3,854 2,836 3,834 4,269 Total unduplicated non-credit headcount Number of registrations through ecampusalberta 1 DELIVERING EXCELLENCE IN APPLIED EDUCATION % 78.7% 78.4% Certificate Completion Rates 72.8% 76.6% 73.7% Diploma Completion Rates 92.9% 94.0% 92.8% Percentage of graduates employed across career programs within a specified period following completion OPTIMIZING OUR COMMUNITY CONNECTEDNESS % 88.6% 85.8% Percentage of graduates satisfied with Bow Valley College learning and services across career programs GROWING CAPACITY FOR THE FUTURE % 53% 47% 19% 16% 20% Government of Alberta Grant as a percentage of revenue Entrepreneurial contracts as a percentage of total revenue $ 12,665 $13,959 $14,499 Cost per full-load equivalent 1 The numbers have been restated to reflect a change in counting methodology from Active to Starting. This change in methodology aligns with the move to course based registrations and ecampusalberta reporting. 2 The finalized Alberta Innovation and Advanced Education (IAE) survey results aren t available as of yet. The reported draft figures are prepared by Bow Valley College. 3 Alberta Grants Includes Amortization Revenues. 30 Bow Valley College

23 OPERATIONAL OVERVIEW ENROLMENT FULL-LOAD EQUIVALENT DISTRIBUTION Centre for Excellence in Foundational Learning Centre for Excellence in Immigrant and Intercultural Advancement School of Health, Justice, and Human Services ,283 1,300 1,344 1,215 1,297 1,418 1,557 1,715 1,801 Chiu School of Business TOTAL 4,825 5,124 5,456 CAMPUS LOCATIONS 1. Airdire 4 Total Includes Prior Learning Assessment and Recognition (PLAR) FLEs Source Data - Office of Institutional Analysis Annual snapshot of Agresso Student. Last Updated - October 23, Bow Corridor Banff Canmore 3. Calgary North Campus South Campus Correctional Centre Remand Centre Rocky Mountain Plaza Other Campuses* 4. Cochrane 5. Hanna 6. High River 7. Lake Louise 8. Morley Stoney Nakoda 9. Okotoks 10. Rocky Mountain House 11. Siksika Nation 12. Stand Off Kainai/Blood Tribe 13. Stettler 14. Strathmore Three Hills *Calgary Other Campuses includes offerings in the city of Calgary where campus is not specified on the Agresso student system Source Data: Office of Institutional Analysis Annual Snapshot of Agresso Student. Last Updated: October 24,

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