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3 Table Of Contents No Content Page 1. Preface i-ii 2. Introduction 1 3. Vision and Mission 3.1 Department of Polytechnic Education Politeknik Muadzam Shah 3 4. Management Organisation Chart 4 5. Outcome Based Education 5 6. Commerce Department Staff Information Facilities Programmes Offered Diploma in Business Studies (DPM) Diploma in Accountancy (DAT) Higher Academic Pathway Supporting Departments Department of Mathematics, Science and Computer Department of General Studies Student Facilities Studies Information Other Facilities Editorial Board Master Plan of Politeknik Muadzam Shah 75

4 i Preface Bismillahirrahmanirrahim Assalamualaikum and Salam 1 Malaysia. Dear Students, Welcome to our beautiful and cosy campus of Politeknik Muadzam Shah (PMS). Since our students come from all walks of life and various backgrounds, the difference should become the bridge that unites us - unity in diversity. It is our commitment at PMS to help you, as an adult learner, succeed in upgrading yourself and achieve the right balance holistically. The world faces dynamic changes in technology and business at amazing speed. To sustain our economy, the Malaysian workforce needs to continuously upgrade itself to acquire new skills and knowledge so as to stay relevant. Striking a good balance between your studies and co-curricular activities is amongst the objectives of yourselves selected to become the students in PMS. Life is a mystery to be lived, not a problem to be solved. It s neither a bed of roses nor a carpet of thorns - it s just what you make of it, Insya Allah. The rapid changes around the globe demands educational institutions to be dynamic and responsive towards the technological changes around the world. To accommodate such requirement, the courses offered by the Commerce, Information Technology & Communication, Mechanical Engineering, Design & Visual Communication as well as Tourism & Hospitality Departments in PMS are designed to produce graduates who are creative, innovative and possess towering personality. In order for PMS to achieve its intended target, we have well-trained lecturer whom are able to assist and facilitate the students in their learning as well as their holistic education. I do believe that PMS will broaden your views about tertiary education and guide you to enhance your future career. Best wishes and welcome to PMS! HJH NORLIDA BT ABD. RAZAK Director Politeknik Muadzam Shah

5 Preface ii Assalamualaikum and Salam 1 Malaysia. Dear Students, Welcome to the new academic year in Commerce Department of Politeknik Muadzam Shah (PMS). I wish you a successful and enjoyable semester. The day you stepped into this Commerce Department signified a new stage of your life. Often you have to learn how to stand on your own two feet to face challenges and to make hard and tough decisions. You have to learn how to weather storms, face difficulties and failures. People will look at you as a highly educated and responsible adult. Be tenacious, truthful and humble. We'll get the best out of you. We'll also try to provide you with an amicable and congenial environment here at PMS for you to learn how to think creatively, manage your time properly, and get your work done efficiently. But to do this we need your active participation, cooperation and contribution. From zero to hero, do seek a balance between your studies and leisure time as well. This handbook had been prepared for the current and prospective commerce department students. It outlines the knowledge, skills and outcomes of all the programmes curriculum develops for its graduates. Currently, we offer Diploma in Business Studies (DPM) and Diploma in Accountancy (DAT). In order for the students to graduate, the four categories of courses are to be completed compulsory, common chore, discipline and elective. We also provide the necessary facilities such as Lecture Hall, Accountancy Lab, Entrepreneur Room, Business Support Centre and Wi-Fi connections to realize the learning potential of students. All the lecturers look forward in seeing all you and we hope that your presence here will make Commerce Department more interesting and lively. We believe that you are able to contribute to the better image and excellence of the department. Studying in PMS will be one of the most exciting and memorable time in your life. Good Luck! Wassalam. KHUZAIMAH BAHARUDDIN Head of Commerce Department Politeknik Muadzam Shah

6 1 Introduction Politeknik Muadzam Shah (PMS) is the 19 th polytechnic of the Department of Polytechnic Education, Ministry of Higher Education. PMS is located in the Rompin District in the State of Pahang Darul Makmur. On 23 November 2010, PMS has been operated at the new campus, offering ten (10) academic programs at diploma level. PMS has been awarded the MS ISO 9001: 2000 certified by SIRIM QAS International on October 6, On October 6, 2009, PMS received its MS ISO 9001: 2008 certification. Established in August 2003, PMS started its operational at Kolej Vokasional Muadzam Shah (back then was Sekolah Menengah Teknik Muadzam Shah). Moving to its own campus in the end of 2010, Politeknik Muadzam Shah has risen to the forefront of achievements in various fields, emerging as the catalyst polytechnic in academic, innovation as well as social responsibilities activities. The PMS campus is spread across the area of 156 acres which houses seven academic departments, two non-academic departments and seven supporting service units. Those academic departments consist of five main departments and two supporting departments. The main departments are the Department of Mechanical Engineering, Department of Commerce, Department of Information Technology and Communication, Department of Design and Visual Communication, and Department of Hospitality & Tourism. The supporting departments, on the other hand, are the Department of Mathematics, Science & Computer and Department of General Studies.

7 Vision & Mission 2 DEPARTMENT OF POLYTECHNIC EDUCATION VISION To be Malaysia s number one provider of innovative human capital through transformational education and training for the global workforce by MISSION Breaking boundaries for the creation of transformative and creative learning environment for an innovation-led economy.

8 3 Vision & Mission POLITEKNIK MUADZAM SHAH VISION The preferred polytechnic that generates human capitals through holistic education and training to fulfill the global work force needs towards MISSION To generate conducive environment including character development in strengthening creative and competitive human capital.

9 Management Organisation Chart 4

10 5 Outcome Based Education (OBE) Ministry of Higher Education, Malaysian Qualification Agency (MQA) and related professional bodies require all programs that offered by Institution of Higher Learnings to adopt the Outcome Based Education approach in their teaching and learning activities. This is in line with the paradigm shift mooted by the Ministry of Higher Education to enhance the quality of education in Malaysia. Outcome-based education (OBE) is an educational approach that focuses on what students are able to do upon completion of a course. All curriculum and teaching decisions are made based on how best to facilitate the desired outcome. The term outcomes in this matter would be a set of values or wish list on what students should acquire upon their educational program completion. Outcome-based education is designed so that all students are equipped with the knowledge, skills and qualities needed to be successful after they exit the educational system (Spady, 1994, p. 9). In brief, OBE answers the following questions: What must the student learn? What do the teachers or lecturers want the student to learn? How does what student learn affect the overall educational outcome? How do the teachers or lecturers make sure that the students learn what they are intended to learn? Thus, OBE outlines the guidance for planning, delivering and evaluating teaching and learning activities to achieve the results expressed in terms of individual student learning outcomes as shown in Figure 5.1 below. TRADITIONAL SYSTEM Lecturer centered OBE Student centered Syllabus Learning Outcomes What to teach Non behavioral objectives Learning environment Includes behavioral objectives Content Assessment Outcomes achieved? Students passively learning (makes content visible) Students actively involved in learning (makes learning visible) Figure 5.1: A Paradigm Shift for Educational System

11 Outcome Based Education (OBE) 6 DELIVERY MODES The diversity of teaching and learning methodologies can be adapted by lecturers as to cater to the hetrogeneous or different students potentials. This is important to ensure that different students are at the maximum level while the less potential ones are not left behind. Figure 5.2 shows that there are many modes of delivery that can be employed to suit various teaching and learning purposes. LECTURE PRACTICAL INDUSTRIAL TRAINING WORK ATTACHMENT FIELD TRIP VISIT PRESENTATION TUTORIAL SEMINAR COLLOQUIUM LABORATORY DEMONSTRATION WORKSHOP PROBLEM BASED CASE STUDY PROJECT BASED ONLINE LEARNING TELECONFERENCE SIMULATION Figure 5. 2: Delivery Modes

12 7 Outcome Based Education (OBE) OBE EDUCATIONAL FRAMEWORK Programme Educational Objectives (PEO): The broad statements that describe the career and professional accomplishments which the program is preparing graduates to achieve. Programme Learning Outcomes (PLO): The statements that describe what students are expected to know and able to perform or attain in terms of skills, knowledge and behaviour or attitude by the time of graduation. Course Learning Outcomes (CLO): The statements that describe the specification of what a student should learn upon completing a course. PMS VISION AND MISSION PROGRAMME EDUCATIONAL OBJECTIVES (PEO) 3 5 YEARS AFTER GRADUATION PROGRAMME LEARNING OUTCOMES (PLO) UPON GRADUATION CLO 1 CLO 2 CLO 3 UPON COURSE COMPLETION Figure 5.3: OBE Educational Framework

13 Outcome Based Education (OBE) 8 FORMATION OF LEARNING OUTCOMES The achievement of our students is measured by learning outcomes. These learning outcomes should specify the competencies acquired by students upon completion of their studies. Donnelly, K (2007) mooted that outcomes cater to the understandings, dispositions and capabilities which are the personal and intellectual qualities to be possessed by each student. The outcomes are developed throughout the students learning span. These features are contained in the 8 domains of learning outcomes: Figure 5.4: Competency Domain to be applied in MQA Outcomes (Learning Outcomes, LO)

14 9 Outcome Based Education (OBE) THREE MAIN STAGES IN TEACHING AND LEARNING PROCESS In general, OBE concept divides teaching and learning activities into three parts, namely: i. Planning, ii. Implementation and iii. Assessment At the planning stage, learning outcomes should be determined in advance by taking into account what students can do after attending a teaching process. At the implementation stage, the teaching and learning activities should be designed to achieve the specified learning outcomes. Finally, the assessment is to be determined where it measures how far students have achieved the specified learning outcomes and assessment provides input to continuously improve the teaching and learning process. What TL activities do I adopt to achieve the intended LO? 2 Implementation Lectures Instructional technology 3 domains of educational goals (cognitive, psychomotor and affective) Labs The three main stages in T&L process Program Bloom s Outcomes Taxonomy Learning Outcomes Students Instructor s goals 1 Planning What do I want my students to be able to do as a result of my teaching? Classroom Assessment technique Instruction/ Approaches Active & Cooperative learning Other Problembased learning techniques Can my students do what I want them to be able to do? 3 Assessment Felder & Brent, JEE, Jan., 2003 Assessment Test Other measures Surveys Figure 5.5: Three Main Stages in Teaching and Learning Process Towards the future of OBE: 1. Courses will help students to want, passionately, to do things, rather than just be able to do things. 2. Assessment will assess whether students actually and spontaneously achieve the outcomes, rather than just being able to 3. Outcomes will include values and principles and purposes as well as abilities. In conclusion, the call for accountability is inevitably one of the reasons that lead to the introduction of OBE in Politeknik Muadzam Shah. All parties need to make necessary changes, modifications, and improvements in the light of the changes aimed. The roles of curriculum, lecturers or instructors and assessment must gear the students towards the intended outcomes.

15 Commerce Department 10 Introduction Commerce Department is lead by the head of department and is complemented by academic staffs and an office assistant. The function and role of Commerce department is to produce knowledgeable and skilled semi-professional workforce; hence to meet the requirement of industries in business studies and accounting. Department of Commerce offers two (2) professional diploma programmes. The programmes are : Diploma in Business Studies Diploma in Accountancy

16 11 Staff Information Name: Khuzaimah binti Baharuddin Position: Head of Department Majoring: Accounting Name: Norleza binti Lehat Position: Head of Programme (Business Studies) Majoring: Business Administration Name: Mohd Zainal bin Mat Il Position: Head of Programme (Accountancy) Majoring: Accounting

17 Staff Information 12 Name: Nor Rahim bin Muhayat Position: Senior Lecturer Majoring: Business Name: Anis Amira binti Ab. Rahman Position: Senior Lecturer Majoring: Entrepreneurship Name: Siti Azura binti Hushien Position: Lecturer Majoring: Marketing Name: Ruslina binti Faudzi Position: Lecturer Majoring: Business Administration ruslina@pms.edu.my Name: Hanizah Farhani binti Jaafar Position: Lecturer Majoring: Business Administration hanizah@pms.edu.my Name: Siti Nor binti Fauzi Position: Lecturer Majoring: Business Administration siti_nor@pms.edu.my Name: Muhammad Rafie bin Hamzah Position: Lecturer Majoring: Accounting rafie@pms.edu.my Name: Sarawati binti Ahmad Position: Lecturer Majoring: Accounting sarawati@pms.edu.my Name: Maisyarah binti Mohamad Nor Position: Lecturer Majoring: Islamic Banking maisyarah@pms.edu.my Name: Nur Aliyah binti Azizi Position: Lecturer Majoring: E-Business nur_aliyah@pms.edu.my Name: Tengku Auwalul Hawa binti Yahaya Position: Lecturer Majoring: Insurance tengkuhawa@pms.edu.my Name: Ani Liza binti Abd Rahman Position: Lecturer, Majoring: Insurance ani_liza@pms.edu.my Name: Zubaydah binti Mohd Yasin Position: Lecturer Majoring: Entrepreneurship zubaydah@pms.edu.my Name: Nor Suraini binti Mohd Hassan Position: Lecturer Majoring: Islamic Banking surainihassan@pms.edu.my Name: Iza Hairani binti Md Yusof Position: Lecturer Majoring: Accounting iza@pms.edu.my Name: Mohd Iqbal Al-Baqri bin Shaharuddin Position: Lecturer Majoring: Entrepreneurship mohd_iqbal@pms.edu.my Name: Nurul Wahida binti Abdullah Position: Lecturer Majoring: Accounting wahida@pms.edu.my Name: Mohd Firdauz bin Norhadi Position: Lecturer Majoring: Accounting firdauz@pms.edu.my Name: Normazita binti Abd Rahman Position: Office Assistant normazita@pms.edu.my

18 13 Facilities Classroom Entrepreneurship Development Room Accounting Technology Lab Seminar and Presentation Room Office Simulation Lab Discussion Room

19 Facilities 14 Business Support Room Mini Library Mini Lecture Hall Entrepreneurship Kiosk Recreational Area

20 15 Diploma In Business Studies

21 Diploma In Business Studies 16 INTRODUCTION PROGRAMME OVERVIEW The world of business continues to grow, expand and develop both in terms of scale and complexity. Technological advancements and globalization have led to the creation of several new approaches to cater to the current trend in order to keep pace with global needs. The birth of the knowledge age creates challenges to compete and survive in business today. Thus, a multi- skilled worker is highly demanded by employers to meet the needs of their organizations. Hence, the Department of Polytechnic Education (DPE) has collaborated with the industrial sectors in reviewing the curriculum. The purpose of the collaboration is to equip our students with the latest information, knowledge and skills which are required in fulfilling the job market requirements. Thus, the graduates of this diploma are required to be proficient in core business oriented disciplines such as business management, marketing, accounting, entrepreneurship, business law, human resource management, finance and economics. This programme is structured to encourage the students to become more creative, innovative and enterprising. Students will develop a wide range of skills such as problem solving skills and knowledge relevant to modern business. Our programme structure ensures that all courses are coherent at every stage, and that knowledge and skills are developed progressively throughout the course. SYNOPSIS The Diploma in Business Studies aims to increase and enrich students knowledge across a broad range of business disciplines and help to prepare students for the challenges of a career in contemporary business. This is a dynamic field of study for students who wish to develop skills in a wide range of studies such as administration, human resource management, accounting, finance, marketing, insurance, banking and also entrepreneurship. Due to the flexible nature of the framework of the courses, students are able to select pathways appropriate to their interest, either to enter the job market or to pursue their studies in various business programmes. JOB PROSPECTS This programme is designed in such a way that it is able to educate and equip the students with comprehensive knowledge and skills in related fields and incorporates all aspects of business studies and entrepreneurship. Therefore, graduates of this three - year programme can have a wide choice of careers. The examples below are just some of them: Assistant Officer in Business Administration Government Assistant Officer Sales and Marketing Executives Human Resource Assistant Officer Business Planner Investment Assistant Officer Entrepreneurs Customer Service Assistant Officer Assistant Officer Management Assistant Officer Entrepreneur in E-Commerce Business Development Assistant Officer Business Researcher Marketing Assistant Officer Operation Assistant Officer Insurance Agent Computer and Information System Assistant Banking Operation

22 17 Diploma In Business Studies PROGRAMME AIMS The Diploma in Business Studies graduates in Polytechnics, Ministry of Higher Education will have knowledge, technical skills and attitude to adapt themselves with the new technological advancement and challenges in business related fields. PROGRAMME EDUCATIONAL OBJECTIVES (PEO) The Diploma in Business Studies programme shall produce semi-professionals who are: 1. knowledgeable and technically competent in business discipline in-line with the industry requirement. 2. effective in communicating socially, responsible and demonstrate good leadership quality in an organization. 3. capable to solve problems in business situations innovatively, creatively and ethically through sustainable approach. 4. able to demonstrate entrepreneurship skills and recognize the needs of life-long learning for successful career advancement. PROGRAMME LEARNING OUTCOMES (PLO) Upon completion of the programme, graduates should be able to: 1. apply fundamental principles of business and soft skills in related business and other related fields to be outstanding and successful in the future. 2. use effectively management tools and interpersonal skills in business and working environment. 3. communicate effectively with colleague and society as a whole. 4. use effectively and efficiently the necessary techniques, skills, and its tools in business practices and assist in solving business problems. 5. develop an effective social responsibility and humanistic values to meet the common goals. 6. engage in life-long learning to enrich knowledge and competencies. 7. inculcate entrepreneurial skills in the related discipline that contribute towards national growth and to be competitive in the business environment. 8. adhere to professional codes of ethics to adapt the real challenges in working environment. 9. demonstrate effective leadership and teamwork responsibility.

23 Programme Structure 18 Semester 1 No. Code Course Course L P T Credit 1. AA 101 Pendidikan Islam * AB 102 Asas Pendidikan Moral ** AE 101 Communicative English AR 101 Ko-Kurikulum AW 101 Occupational Safety and Health BC 101 Computer Application PB 101 Statistics PB 102 Microeconomics PA 101 Fundamentals of Accounting TOTAL CREDIT 16 Semester 2 No. Code Course Course L P T Credit 1. AA 204 Pengurusan Dalam Islam * AB 202 Pendidikan Moral ** AR 201 Ko-Kurikulum PB 201 Entrepreneurship PB 202 Macroeconomics PM 101 Principles Of Marketing PB 203 Business Mathematics Elective*** 2 TOTAL CREDIT 16

24 19 Diploma In Business Studies Semester 3 No. Code Course Course L P T Credit 1. AC 301 Tamadun Islam AE 301 Communicative English AS 101 Soft Skills PB 301 Business Management PB 302 Commercial Law PB 303 Banking in Malaysia PB 304 Marketing Management: Theories and Practices TOTAL CREDIT 18 Semester 4 No. Code Course Course Credit 1. AT 401 Industrial Training 10 TOTAL CREDIT 10 Semester 5 No. Code Course Course L P T Credit 1. AE 501 Communicative English PE 301 E-Commerce PB 501 Human Resource Management PB 502 Insurance and Takaful: Principles & Practices PB 503 Business Ethics Elective*** 2 TOTAL CREDIT 16

25 20 Semester 6 No. Code Course Course L P T Credit 1. PB 601 Investment Management PB 602 Operation Management PB 603 Organizational Behaviour PB 604 Business Finance PB 605 Business Research TOTAL CREDIT 15 * For Muslim Students ** For Non Muslim Students *** For Elective Course

26 CREDIT COURSE SEMESTER PB 101 Statistics PB 102 Microeconomics PA 101 Fundamental s Of Accounting 21 Synopsis and Course Learning Outcomes (CLO) SYNOPSIS CLO 3 STATISTICS provides knowledge and exposure to basic statistical concepts, techniques, and how to utilize these techniques in data collection processes. The module emphasizes on the knowledge and the ability to handle statistical data and interpret them effectively. This course also provides understanding on how to apply statistical data in relevant fields. 3 MICROECONOMICS provides information on concepts, basic principles and related problems. The course emphasizes the demand and supply theory, elasticity and production as well as market equilibrium. This course also provides information on output level determination and market price structure. Describe clearly the knowledge of basic statistics concept and technique in business environment. (C2) Apply correctly data collection related to issues in group work given. (C3) Present data efficiently in solving problem in related fields. (A2) Apply effectively the knowledge of basic theories in the world of microeconomic. (C3) Accomplish accurately the business problems using the knowledge of microeconomics theory. (P3) Discuss clearly the impact of economic changes towards market equilibrium. (A2) 1 3 FUNDAMENTALS OF ACCOUNTING enables the students to develop knowledge and understand the operational aspects of accounting system and procedures, the techniques used to maintain accounting records in preparation of financial statements of all entities. Besides that, the student will be able to explain the theory of accounting applied in the accounting cycle related to principles and practice of accounting Apply clearly basic principles, concepts and framework for accounting based on the current Accounting Standards in preparing the Trial Balance, Financial Statements, control accounts and Bank Reconciliation. (C3) Accomplish successfully the double entry concept to form a Trial Balance systematically and the Financial Statements using the post -trial balance adjustment. (P3) Comply efficiently with proper accounting techniques in preparing the control account based on accounting equation and the Bank Reconciliation Statement and its impact by using adjusted and unadjusted cash book. (A2)

27 CREDIT COURSE SEMESTER PB 201 Entrepreneurship PB 202 Macroeconomics PM 101 Principles Of Marketing PB 203 Business Mathematics 22 SYNOPSIS CLO 2 ENTREPRENEUSHIP focuses the principles and concept of entrepreneurship. This course concentrates on the systematic methods of getting business ideas. This course also prepare the students on ways to conduct and control the business including fundamental of management, marketing and financing. It also emphasizes on the preparation of business plan, thus developing their entrepreneurial skills. Explain clearly the concept of entrepreneurship, business ownership and procedures in setting up a business in case study given. (C2) Work cooperatively in group to complete the assigned project based on entrepreneurial skills. (P2) Present business plan creatively prepared using knowledge gained via group.(a2) 2 3 MACROECONOMICS provides information on the concepts of economics as a whole. The course emphasizes the role of economics sectors in determining the GDP. This course also provides information on the importance of government policy to overcome the economic problem. Describe effectively the impact of macroeconomic problems to the economic system in current economic trend. (C2) Calculate precisely the national income accounting and prepare the national income equilibrium determination in economic sector. (C3) Write briefly in group the information on the tools of fiscal and monetary policy that affect the economy. (P2) Describe the importance of macroeconomic theory to overcome the economic problem. (A1) 3 PRINCIPLES OF MARKETING provides students with information on basic definition, concept and term in marketing, its orientation and the elements related to it. This course emphasizes the marketing principles, environment, segmentation, marketing mix, consumer and business marketing. Illustrate the marketing concepts, process, orientation and major forces in the new marketing landscape (C3) Apply marketing mix elements in other related areas of marketing (C3) Participate in oral presentation to display good communication skills (A2) 3 BUSINESS MATHEMATICS provides knowledge of various basic mathematical concepts, management problems and basic operational research techniques based on financial and quantitative methods. The course emphasizes the application of mathematical concepts and solutions in business and management. This course provides information and exposes the student to basic practices in the world of business and finance. Solve accurately business mathematics problems using the various basic equation and formula algebraically or graphically. (C3) Identify correctly the business mathematical concepts and formulation in solving management problem issue. (P3) Discuss precisely the mathematical concepts in solving business and management problems. (A2)

28 CREDIT COURSE SEMESTER PB 301 Business Management PB 302 Commercial Law PB 303 Banking In Malaysia 23 Synopsis and Course Learning Outcomes (CLO) SYNOPSIS CLO 3 BUSINESS MANAGEMENT provides information on basic functions in management, explains the management theories as practiced in the organization. This course emphasizes the principles in management functions to ensure the efficiency and the effectiveness of their operation in the organizations. Describe the basic functions of management in an organization. (C1) Relate appropriately theories and functions of management towards the achievements of an organizational goals. (C3) Perform precisely the entrepreneurial skills in management related fields. (A2) 3 3 COMMERCIAL LAW Provides knowledge regarding business law which controls every aspect of business conduct in the world of business in Malaysia. The course emphasizes an introduction to the legal system in Malaysia and the use of commercial law which business law students needs to be learn. This course also provides a basic knowledge of; contracts, agency, sales, partnerships, hire purchase and negotiable instruments. State clearly the scenario of commercial law in Malaysian legal system. (C1) Interpret clearly the basic concepts and principles of commercial law in Malaysian legal system. (C2) Explain confidently the principles of commercial law practiced in Malaysia. (A3) 3 BANKING IN MALAYSIA Exposes students to the characteristics and structures of the financial system in Malaysia. This course also emphasizes the roles and functions of Bank Negara Malaysia, banking institutions and other financial intermediaries in the national financial system. It also provides an explanation of the characteristics and functions of the services provided by each institution. This information will increase the knowledge and understanding of the students regarding the field of bank management as well as provide an understanding of the relationship between financial institutions and the roles played by the financial system of Malaysia as a whole. Describe correctly the roles and structures of the financial system in Malaysia. (C2) Illustrate clearly characteristics and functions of the services provided by Malaysian banking systems. (C3) Arrange a group work on Malaysian banking system. (A4)

29 CREDIT COURSE SEMESTER PB 304 Marketing Management: Theories and Practices PE 301 E-Commerce PB 501 Human Resource Management Synopsis and Course Learning Outcomes (CLO) 24 SYNOPSIS CLO 3 3 MARKETING MANAGEMENT : THEORIES AND PRACTICES introduces students to effective marketing management knowledge. This course emphasizes the concept of sales forecasting, competitor analysis and methods in marketing research. This course also explores competitive strategic marketing planning and services marketing. Associate marketing management theories and practices in related marketing aspects. (C2) Explain correctly the various concepts of marketing management. (C4) Organize group work on challenges faced by an organization in related marketing fields. (A4) 5 3 E-COMMERCE provides introduction of running business through electronics. This course allows student to have a good understanding in classifying of e-commerce, e-commerce market mechanisms, risk of insecure system and e-commerce security. It also explores the emerging business trend in mobile commerce, e-commerce transactions and e-payment system in e-commerce. Describe precisely e-commerce concept, classification and current risk relating to online business transactions. (C2) Explain clearly electronic commerce environment implemented by online business organizations. (C4) Identify successfully the process of e-commerce transactions and types of electronic market implemented by the latest online business organizations.(p3) work cooperatively in group to present e-commerce current issues associated with electronic trade and commerce to ensure secured online business transactions in the actual markets. (A2) 3 HUMAN RESOURCE MANAGEMENT covers principles and approaches applicable to the human resource management in an organization. It also offers students an understanding about activities of human resource management department. Through this course, students also have the opportunity to have an overview of Malaysia industrial relations practices and procedures. Describe correctly principles and approaches applicable to human resource management in an organization. (C2) Illustrate properly the procedures and processes in managing human resource.(c3) Discuss the importance of managing human resource effectively in achieving organizational goals. (A2)

30 CREDIT COURSE SEMESTER PB 502 Insurance And Takaful: Principles And Practices PB 503 Business Ethics PB 601 Investment Management 25 Synopsis and Course Learning Outcomes (CLO) SYNOPSIS CLO 3 INSURANCE AND TAKAFUL : PRINCIPLES AND PRACTICES covers the basic concepts and application of insurance and Takaful. The course emphasises risk management and insurance operation in the Malaysian insurance industry, governmental regulations on this industry with management concepts and insurance implementation. This course provides basic knowledge about insurance and Takaful to enable students to have not only knowledge of this course but also to be wise consumers with the opportunity to further their profession in related fields. Describe precisely the operation of insurance in Malaysia. (C1) Distinguish clearly the various principles in insurance related aspects. (C2) Perform engagement in independent acquisition of new knowledge and skill in understanding the nature of insurance. (A2) 5 3 BUSINESS ETHICS Is about relationships, values, justice, and culture (personal, professional, corporate, national and global). It also provides a basic framework for examining the range of ethical issues arising from a business context. This course also discusses on the issues of right and wrong actions or decisions from all levels of decision making. It also explains ethical leadership, employee responsibilities, diversity and globalization. Analyze precisely categories, concepts and theories of business ethics in the related fields. (C4) Identify basic framework for examining the range of ethical issues from a business perspective. (P3) Justify ethical issues arising from a business context via group work. (A3) 6 3 INVESTMENT MANAGEMENT Exposes students to various instruments in money and capital market and also provides a comprehensive overview of risk and return. It also emphasizes analyzing investment and developing working knowledge of on-line investing. To ensure integrity and quality of managing investment, students are exposed to rules and regulations in investment and regulatory bodies in Malaysia. Procedures and settlement of securities trading in Bursa Malaysia and types of investors entitlements in investment also are being touched to complete this course. Describe clearly investment practice in Malaysia. (C2) Illustrate thoroughly the various concepts and procedures used in managing investment. (C3) Discuss precisely theories, principles and concepts of integrity and quality in managing investment. (A2)

31 CREDIT COURSE SEMESTER PB 602 Operation Management PB 603 Organizational Behaviour PB 604 Business Finance Synopsis and Course Learning Outcomes (CLO) 26 SYNOPSIS CLO 3 OPERATION MANAGEMENT provides knowledge of concepts and principles in operation management. This course emphasizes operation functions, forecasting techniques, efficiency theory, layout techniques, economics order quantity level, control of source acquisition and project scheduling, and operation standard order. This course also provides knowledge and skills in planning, decision and control of operation in the organization. Describe clearly the concept of operation and quality management system. (C2) Solve accurately the forecasting and inventory problem in operation management system. (C3) Explain efficiently capacity planning, facilities layout and operation control. (A3) Organize properly the techniques of managing project in operation system. (C5) 6 3 ORGANIZATIONAL BEHAVIOUR discusses the phenomenon of human behavior at individual, group and organizational levels. Discussion at individual level includes issues such as attitudes, job satisfaction, personality, values, and motivation. Meanwhile, group issues comprise groups in organization, work teams, communication, leadership, conflict and negotiation. Issues at the level of organizational system include organizational structure and culture, organizational change and stress management. Describe clearly the concept of organizational behavior. (C2) Analyze critically issues on organizational behavior at all level of organizational systems. (C4) Discuss in group on issues related to organizational behavior. (A2) 3 BUSINESS FINANCE exposes the students on the concepts of finance and techniques used to manage the financial planning of an organization. The theories and concepts of basic financial are discussed as a benchmark and input for consideration, in order to make short and long term financial decisions from the aspect of financing and investment. Apart from that, organization s financial analysis is used to analyze the organization s financial position. Synthesize the theories and concepts of basic financial. (C5) Reorganize organization s financial analysis using appropriate methods and techniques. (P4) Practice independent acquisition of new knowledge for life-long learning in accomplishing case study. (A2)

32 CREDIT COURSE SEMESTER PB 605 Business Research AA 102 Arabic Language 1 ELECTIVES AA 104 Mandarin Language 27 Synopsis and Course Learning Outcomes (CLO) SYNOPSIS CLO 6 3 BUSINESS RESEARCH exposes students to a basic understanding of a scientific research process. This course emphasizes selecting an appropriate research title, writing the proposal, producing, preparing and presenting the research result. At the end of the course, students should be able to use knowledge and skill to carry out scientific research, also analyzing the outputs of scientific research. Integrate knowledge and abilities efficiently in preparing a proposal and report research using APA format. (C5) Compose an assigned project in groups on topic related to business. (P5) Perform engagement in independent acquisition of new knowledge and skill in accomplishing a final report in a given standard format. (A5) 2 ARABIC LANGUAGE 1 dibentuk untuk membina kemahiran mendengar dan bertutur dalam Bahasa Arab. Pelajar akan diperkenalkan dengan bunyi-bunyi vokal dan konsonan Bahasa Arab. Ganti Nama Diri akan digunakan sebagai paksi kepada 14 bentuk perubahan kata Bahasa Arab. Pendekatan komunikasi akan diterapkan melalui dialog-dialog yang memberi penekanan kepada konteks sebenar komunikasi dan gaya bahasa yang diperlukan. Pelajar akan mampu untuk menuturkan frasa-frasa mudah dalam konteks komunikasi harian. Mendengar dan menulis huruf-huruf konsonan dan vokal Bahasa Arab dalam perkataan dan ucapan selamat dengan fasih. (C1, A2) Menyebut dan memahami frasa ayat yang bersambung antara Ganti Nama Diri Terpisah atau Bersambung dengan al-ism, al-masdar, al-sifat, partikel, al-fi l al-maadhi dan al-fi l al-mudhori. (C2,C3) Menyebut dan menulis sistem pernomboran angka bilangan dan susunan 1 12, masa dan 6 warna asas dengan tepat. (C1,A2) 2 MANDARIN LANGUAGE 1 is an elementary language course intended for polytechnic students who have no background in Mandarin. The course consists of an introduction to Mandarin and aims to provide basic communicative skills to the learners. The course covers all four language skills. It provides basic writing skills in both Romanised Chinese (Hanyu Pinyin) and Chinese characters (Hanzi). The course also attempts to provide a basic insight into the Chinese culture. Listen to, identify and produce the basic sounds of Hanyu Pinyin (Chinese Phonetic Alphabet). (C1) Write Chinese characters (Hanzi) correctly and write a dialogue and / or a short essay in Hanyu Pinyin on a relevant situation. (C3,A2) Listen and respond to oral discourse effectively. (C2) Read and comprehend text in a variety of situations. (C3) Deliver an oral presentation effectively using correct pronunciation and grammar. (P3)

33 CREDIT COURSE SEMESTER PA 202 Basic Cost Accounting PB 204 Database Application ELECTIVES PA 305 AKPK s Personal Financial Management Synopsis and Course Learning Outcomes (CLO) 28 SYNOPSIS CLO 3 BASIC COST ACCOUNTING Concerned with the calculation of product costs use in the financial accounting. Students will learn basic elements of manufacturing costs involved in manufacturing and servicing sectors. Basic Cost Accounting provides knowledge in procedures of controlling and variances analysis in business organizations. Describe correctly costing principles and cost behaviours in manufacturing and servicing environment (material, labour and overheads) (C2) Prepare precisely income statement under marginal costing and absorption costing (C5) Discuss actively analysis of variance activities carried out for decision making based on case study given (A2) 3 DATABASE APPLICATIONS Provides basics knowledge on database concept and data base management application This course will expose students to the use of database application system using Database Management System software. This course also provides knowledge and practical skills on how to manipulate records in database and produce a complete system for data entry. Illustrate basic knowledge on database concept and database management application. (C3) Accomplish group work on database application system using Database Management System software. (P3) 2 AKPK S PERSONAL FINANCIAL MANAGEMENT provides the skills on how to manage personal money wisely and can spend within the means and achieve the financial goals with ease. The course emphasizes on being in control of own finances regardless of whether or not facing financial problems. Through this course, students also able to realize how important it is to always be financially prepared for life s uncertainties, as how they use their money today will have an impact on how they live tomorrow. Identify clearly the role and purpose of personal financial planning and the steps to be taken to achieve financial goals (C4,P3) Respond appropriately the individual financial problem given in the case study and present creatively in group (P3) Demonstrate accordingly to uncertainties and financial responsibilities wisely (C2,A3)

34 CREDIT COURSE SEMESTER PP 302 International Business PP 303 Fundamentals of Supply Chain Management ELECTIVES PB 504 Entrepreneurship Development 29 Synopsis and Course Learning Outcomes (CLO) SYNOPSIS CLO 3 INTERNATIONAL BUSINESS aims to introduce the international business, reasons why firms involve, the environment forces that influence international business and discussing the entry modes of international business. This topic also discussed the impact of globalization in international business. This topic introduces the students the types, differences and involvement of Multinational Corporations (MNCs) and the importance of environmental forces to international business. Student should be able to understand the national differences and culture differences. Explain correctly the differences between international business and domestic business in business environment. (C4) Identify properly the importance of national differences in political economy and culture. (C4) Present clearly issues, development and challenges in international business.(a2) 3 FUNDAMENTALS OF SUPPLY CHAIN MANAGEMENT aims to introduce students to the basic terms, concepts, principles and methods for successful planning, organizing and controlling of functional activities in supply chain management. Supply chain management is managing supply and demand, sourcing raw materials and assembly of manufacturing parts, warehousing and inventory tracking, order entry and or management, distribution across all channels and delivery to the customer. The future trends and strategies in supply chain management will be discussed. Explain clearly the concepts, principles and methods for effective supply chain management. (C4) Explain properly the concept of purchasing, operation management and distribution in supply chain. (C4) Work collaboratively in discussing future trends in supply chain. (A3) 2 ENTREPRENEURSHIP DEVELOPMENT introduces how to develop creativity and innovation in starting up a business. This course will guide the students on ways to conduct the process of buying and selling by referring the latest issues of entrepreneurship. This course will also guide the students on ways to conduct and control the business with emphasis on the preparation of business plan, thus developing their entrepreneurial skills. Generate the creative business ideas to start the business Compose a Business Plan comply to requirement of financial institution Prepare a financial statement and develop stock control. Discuss the current issues about entrepreneurship. Practice good ethical in conducting the process of buying and selling

35 CREDIT COURSE SEMESTER PP 604 International Management ELECTIVES Occupational Safety and Health 1 COMMON CORE AS101 Soft Skills COMPULSORY AT401 Industrial Training Synopsis and Course Learning Outcomes (CLO) 30 SYNOPSIS CLO 3 INTERNATIONAL MANAGEMENT aims to introduce students to basic terms, concepts, principles and methods of developing and designing strategies in international management. Some of the key area will be discussed are organization structure and design, control and employees behaviors. Students will be exposed to the role of culture as an important element of success in managing international business. Current issues will also be discussed to understand the international trade concept. Describe clearly the international management environment and organizational structure and design. (C1) Explain properly controlling and employees behaviors in international management. (C4) Work collaboratively in discussing the role of culture and issues related to international management. (A3) 1 OCCUPATIONAL SAFETY AND HEALTH 1 is designed to impart understanding of the basic of safety and health in workplace setting. This course presents aspects of occupational safety and health, which are essential for employees to practise safe and healthy environment, resulting in less hazards at the workplace. Emphasis is placed on the understanding of regulations, OSH management, accident prevention and occupational First-Aid methods. Describe the OSH regulations and compliance and how it will create safe working environment. (C1) Identify hazards, risks and safe work practices in order to maintain healthy and safe work environment. (C1) Perform communication skills in a team to respond for an accident action at workplace. (A1) 3 SOFT SKILLS provides exposure and experience for personality development, communication skills, management, leadership, writing and appreciation of professional ethics. This course develops proactive spirit and attitude in students thus giving confidence to become excellent and charismatic individuals. 4 INDUSTRIAL TRAINING exposes students to related workplace competencies demanded by industries. This course provides exposure to students in terms of technology literacy, effective communication, practice social skills and teamwork, policies, procedures and regulations, professional ethics and reporting. It also equips students with real work experience, thus helping students to perform as novice workers. Use effective communication skills in various verbal and non-verbal forms of communication at the workplace. (C3, A2) Practice leadership skills and management skills in conducting a group project. (C3, A3) Differentiate the types of formal letters and reports correctly. (C2, A2) Apply related knowledge and skills at the workplace. (C3, P2) Communicate effectively with others. (A3) Practice teamwork. (A5) Professionally and ethically comply with policies, procedures and rules of the organization. (A5) Explain the tasks assigned (during the industrial training) according to the prescribed format. (P2, A4)

36 31 Diploma In Accountancy

37 Diploma In Accountancy 32 INTRODUCTION PROGRAMME OVERVIEW Accounting is the process of developing and communicating financial information about the business and non-profit organization to management, stakeholders, government, bankers, creditors and other related parties and to assist with economics and business decision making. Therefore, the need of graduates with knowledge and skills in accounting is essential to fulfil the task. In addition to that, expanding global market has made this a great time to be looking for a job in accounting. Due to the fast economic growth, Malaysia needs about 65,000 accountants by the year 2020 (Mohd. Iskandar et. al., 2002). Department of Polytechnic Education (DPE) takes initiative to fulfil this demand by offering the program, Diploma in Accountancy. It is a hope of the department to provide a career advancement in accounting discipline to equip the needs. SYNOPSIS The Diploma in Accountancy in Polytechnics, Ministry of Higher Education is designed to provide the future graduates with knowledge and skills with integrated educational experience in disciplines, areas and sub-areas of financial accounting, auditing, taxation and cost & management accounting as well as management knowledge, information technology, entrepreneurship and interpersonal development. The objective of this program is providing the accounting education at professional level to meet the demands of both the public and private sectors global. The aims of this programme is to equip the future graduates with accounting and management skills in business environment in order to build their careers in accountancy, which encompass the entire spectrum of commercial and governmental activities as well as graduate education and lifelong learning. Each of the courses in the accounting programme includes rigorous education, examination, experience, interpersonal developments and ethics requirements. This programme is designed and benchmarked by the accounting professional body in Malaysia, which is the Association of Chartered Certified Accountants (ACCA). Graduates will be awarded Diploma in Accountancy by the institution. JOB PROSPECTS Students graduating from this programme will be able to enter employment in any of the industries. The knowledge, skills and abilities that the students acquire from the programme will enable them to become: Assistant Accountant, Account Officer or Assistant Financial Controller in public or private sector. Assistant Auditor in public and private sector or charted account. Assistant Financial analyst and Assistant Forensic accountant Tax Technician, assistant tax assessor in Inland Revenue, Tax Agent Firm and Tax Consultant Firm and In house Tax Department Assistant Financial Advisor, Loan Officer in financial institution and investment companies. Administrative support in the finance industry and supervisors in financial and commercial institution. Academician Entrepreneur Securities Agent and other related field