Traffic Incident Management (TIM) Program Self-Assessment 2014: Jurisdiction Summary

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1 Traffic Incident Management (TIM) Program Self-Assessment 2014: Jurisdiction Summary Location: KY-Louisville Overall Score: 94.7% Rating Legend Low - Little to no activity in this area. No Activity- No activity or discussion of this issue. Some Activity- Issue has been acknowledged and there has been some single agency activity. Medium - There is some level or a good level of activity in this area. Fair Level of Activity- Some good processes exist, but they may not be well integrated or Good Level of Activity Good Level of Activity- Efforts in this area are strong and results are promising, though there is still room for improvement. - Activity in this area is outstanding. Efforts in this area are well coordinated with a high level of cooperation among agencies. Section Strategic 30% 29.1% Multi-Agency TIM Teams Rating Comments Does the TIM program: Have a TIM multi-agency team or task force which meets regularly to discuss and plan for TIM activities? Multi-agency Freeway Incident Management meetings are held quarterly to review incidents and plan for known public events and construction. In addition, thelouisville Executive Crisis Group is a local multi-agency team that meets to debrief local incidents, discuss threats and plan/conduct training a. What agencies are represented on the team/task force? b. How frequently does the team/task force meet? c. Who provides administrative support (agenda, minutes, meeting planning, etc.) for the team/task force? Is that support funded externally (consultant support) or done by a team/task force member as a function of their core job responsibilities? a b c State and local Police/Sheriffs, Kentucky Commercial Motor Vehicle Enforcement, City/County Fire, EMS, Emergency Management Agencies, Department of Transportation, Vehicle Impound, Towing and Recovery companies, FHWA, Environmental clean-up service companies, Kentucky Motor Transport Association, Metro Works Department, MetroSafe (This is a Combined Communications Agency used for EMA; dispatching police, fire, and EMS; and works in concert with TRIMARC during TIM activities), Air Pollution Control, University of KY, Coast Guard (when there is an incident involving a bridge strike) Freeway Incident Management meetings are held Quarterly. TRIMARC (Traffic Response and Incident Management Assisting the River Cities). TRIMARC is the local Intelligent Transportation System (ITS) for the interstate system in the Louisville, KY metro area.

2 Is multi-agency training held at least once a year on TIM-specific topics? (Composite score for a through e below) a. NIMS/ ICS 100? a Most participants of TIM Task Force are required to take this in theircurrent jobs b. Training of mid-level managers from the primary agencies on the National Unified Goal? b c. Traffic control? c d. Work zone safety? d e. Safe parking? e Conduct multi-agency post-incident debriefings? a. Is there a defined incident level or threshold at which mandatory, multiagency post-incident reviews are conducted? If yes, what is that level? How a many post-incident reviews were held in the last 12 months? Conduct planning for special events: (Composite score for a. through d. below) Mid and upper level managers from all disciplines are in attendance at the quarterly FIM meetings. "The National Unified Goals are reviewed at every quarterly Freeway Incident Management meeting. E.g.. all local agencies, through EMA, have migrated to an 800MHz radio system for interoperable communication." The primary purpose for reviewing all road closures is to reinforce the positives of effective traffic control as well as to identify and address deficiencies experienced during the incident to improve future response and enhance safety. All major construction projects are reviewed and analyzed to insure minimal effects on traffic. TRIMARC is represented at all major roadwork pre-construction meetings and supports all major interstate road work with DMS and HAR messages. One of the objectives of the quarterly TIM meetings is to reinforce with first responders the proper and safe way to park when responding to incidents. ITS camera snapshots are used for the group to analyze response to specific incidents. All incidents involving the total closure of an interstate highway for thirty minutes or more are reviewed. Yes - All Intermediate or Major traffic incident resulted in total closure of an interstate highway.. 38, covering all interstate total closures in the KYTC District 5 area from third quarter 2013 through second quarter a. Construction and maintenance? a Area emergency responders and supporting agencies participate in KYTC pre-construction meetings for major interstate projects. TRIMARC is involved in all pre-construction meetings for area interstate highways b. Sporting TRIMARC, EMA, KYTC, LMPD, etc. are all involved in the planning for major events that b events/concerts/conventions/etc? may affect interstate traffic c. Weather-related events? c TRIMARC is involved in EMA's catastrophic evacuation planning d. Catastrophic events? d The Louisville Executive Crisis Group and Louisville Emergency Planning Committee (both of which TRIMARC are members) meet regularly to discuss catastrophic event planning.

3 4.1.2 Formal Traffic Incident Management Rating Comments Programs Is the TIM program supported by multi-agency agreements/memoranda of understanding? (Composite score for a. through d. below) a. Is the agreement/mou signed by top officials from participating agencies? a.1. How often is the document updated? a.2. Which agencies are signatories on the agreement/mou? b. Are incident scene roles and responsibilities for each participating agency clearly defined in the agreement and communicated to all participating agencies? b.1 How are the roles and responsibilities defined in the agreement/mou communicated to participating agencies? c. Are agency roles and responsibilities for planning for and funding for the TIM program clearly defined in the agreement/mou? a a a b b c Good Louisville EMA has MOUs with all responding agencies in Jefferson County,including TRIMARC; as well as a county-to-county mutual aid agreement with all counties in the Commonwealth. Annually There are 59+ agencies representing public safety and public service. We adhere to the principles of Incident Management at all scenes of natural disasters or caused incidents. Planning roles and responsibilities are defined and expected in the MOU, but funding is not addressed d. Are safe, quick clearance goals stated as time goals for incident clearance (e.g. 90 minutes) in the agreement/mou? d Good While not addressed in the MOU, all intermediate and major Interstate road closures are reviewed and analyzed. Understood goals are to clear an incident as quickly as possible Is planning to support the TIM activities done across and among participating agencies? Is there someone from at least one of the participating agencies responsible for coordinating the TIM program as their primary job function? All participating agencies are fully vested in the principles of TIM TRIMARC staff.

4 TIM Performance Measures Rating Comments Does the TIM program: Have multi-agency agreement on the two performance measures being tracked: (Composite score for a and b below) a. Roadway Clearance Time? a Goal is to clear the roadway as soon as possible b. Incident Clearance Time? b The agreed upon goal of local public safety agencies is to adhere to MUTCD standards set forth in Part 6I c. Is data being collected on other performance measures by any of the following agencies? (check all that apply) Law Enforcement Fire/Rescue MPO DOT Other (please specify) c Yes- Law Enforcement; Fire/Rescue; DOT; Description: The MetroSafe Combined Communication Agency's CAD system tracks Law Enforcement; Fire/Rescue; DOT. TRIMARC's traffic management software (TransCommander) tracks highway incidents. If yes, describe Has the TIM program established methods to collect and analyze the data necessary to measure performance in reduced roadway clearance time and reduced incident clearance time? a If yes, what is your locale s average Roadway Clearance Time for the prior year (September 1, 2012 to August 31, 2013) in minutes? What type of incident data are used to calculate Roadway Clearance Time? FHWA defines Roadway Clearance Time as the time between first recordable awareness of an incident by a responsible agency and first confirmation that all lanes are available for traffic flow. How does your performance measure relate to the FHWA definition? a a a.3 EMA reports track and analyze which agencies are responding and their response time. TRIMARC reports the data on intermediate and major interstate roadway incidents (total closures). Incident Start/End times are recorded. TRIMARC has been tracking Roadway clearance times. Roadway clearance times have historically been recorded for total closure incidents. 41 minutes Crash Incidents during TRIMARC operational hours (M-F, 6:30 AM - 6:30 PM) We start from the first reported time of an incident to when at least one lane re-opens.

5 b If yes, what is your locale s average Incident Clearance Time for the prior year (September 1, 2012 to August 31, 2013) in minutes? What type of incident data are used to calculate Incident Clearance Time? FHWA defines Incident Clearance Time as the time between the first recordable awareness of the incident and the time at which the last responder has left the scene. How does your performance measure relate to the FHWA definition? b b b.3 25 minutes Major incidents only Consistent with FHWA's definition Have targets (e.g. time goals) for performance of the two measures? a. What criteria were used to set the time goals? Routinely review whether progress is made in achieving the targets? a. How is progress measured? Track performance in reducing secondary accidents? a If yes, what is your locale s estimate of the number of secondary incidents relative to total incidents for the prior year (September 1, 2012 to August 31, 2013)? What type of incident data are used to calculate Secondary Incident metrics? FHWA defines Secondary Incidents as unplanned incidents beginning with the time of detection of the primary incident where a collision occurs either (a) within the incident scene or (b) within the queue, including the opposite direction, resulting from the original incident. How does your performance measure relate to the FHWA definition? As soon as possible to minimize secondary crashes a Good Progress is reviewed at each Traffic Incident Management quarterly meeting a The state ecrash report captures secondary incidents a a a.3 The circumstances and severity of the particular incident. The primary goals of Freeway Incident Management are to reduce emissions, improve traffic flow, increase responder and public safety, support interstate commerce, and reduce secondary crashes. Mandatory review is held for any incident causing a total interstate closure in excess of 30 minutes. Progress is measured against prior, similar incidents. Secondary Incidents - 990; Total Incidents All incidents Consistent with FHWA's definition

6 Section 4.2- Tactical 40% 36.3% Policies and Procedures for Incident Response and Clearance Does the TIM program: Rating Comments Have authority removal laws allowing pre-designated responders to remove disabled or wrecked vehicles and spilled cargo? (Composite score for a. and b. below) a. Is there an authority removal law in place? a Yes, however there is no "Hold Harmless" clause in the law and restitution must come through civil action (there is an exception when HAZMAT is involved) b. Is it understood and utilized by responders? b Good Responders are reluctant to use this law because there is no "Hold Harmless" clause in the law Have driver removal laws which require drivers involved in minor crashes (not involving injuries) to move vehicles out of the travel lanes? (Composite score for a. and b. below) a. Is there a driver removal law in place? a Since b. Is it communicated to motorists? b Yes b.1 How is it communicated to motorists? Use a Safety Service Patrol for incident and emergency response? b.1 This is communicated through highway signs, pamphlets, maps, public service announcements, public safety presentations, websites, etc Good Would be if this service were provided 24/ a. If there is a safety service patrol, please provide details: Lane miles covered Hours of operation Days of operation Services provided Number of vehicles Equipment on vehicles Operator training a Centerline Miles: Centerline Miles: 100; Hours of Operation: 6:30 AM - 6:30 PM; Days of Operation: Monday, Tuesday, Wednesday, Thursday, Friday; Services Provided: Fluid and fuel replacement, onsite repairs, Push/Pull, IM traffic management, Debris removal, Medical Aid, Fire Fighting, Animal Control; Number of Vehicles: 2; Equipment on Vehicles: Strobe lighting, PA, AVL, Traffic control equipment, Gas/Diesel, water, first-aid equipment, Air Compressor, tools, 800 MHz radio, cell phone, Jacks, caution tape, etc.; Operator Training: ASE Mechanics, EMT, Fire Fighting, Hazardous Materials, NIMS, Animal Control

7 Utilize the Incident Command System on-scene? All local responders utilize ICS for major highway incidents Have response equipment pre-staged for timely response? Identify and type resources so that a list of towing and recovery operators (including operator capabilities and special equipment) is available for incident response and clearance? Good Response equipment is staged for major events and major construction projects. In addition vehicles are pre-staged for weather related response (snow). The TRIMARC area has 8 police divisions, 5 additional police departments, 4 EMS divisions, 66 firehouses, 5 highway works districts are dispersed throughout the area for response. MetroSafe Communications is responsible for all towing response and maintains such a list a. Deployed based on incident type and severity? b. Is there an incentive program for expedited removal of commercial vehicles/spilled cargo/other large incidents? Identify and type resources so that a list of HazMat contractors (including capabilities and equipment) is available for incident response? a. Policy in place that clearly identifies reportable types and amount of HazMat? Does at least one responding agency have the authority to override the decision to utilize the responsible party s HazMat contractor and call in other resources? In incidents involving fatalities, is the Medical Examiner response clearly defined and understood? a b Through local EMA, Health Department, Metropolitan Sewer District a Yes- Towing/Recovery services capable of handling major incidents e.g. CMV rolloverare on contract. DOT supplies heavy equipment for clean-up. No, however, wreckers are required, for all major road construction projects, to have a 15 minute response time to any disabled vehicle. The contractor is charged a $3,000 disincentive for each 15 minute period for any incident when the wrecker service fails to reach the disabled vehicle beyond the 15 minute allotted response time. Yes- Through Jefferson County ordinance, Louisville Emergency Planning Committee as well as applicable state and federal laws State EPA has this authority Through state law (In Kentucky it is the Coroner) a. Is there a procedure for early notification of the Medical Examiner? b. Is there a procedure for removal of the deceased prior to Medical Examiner arrival? a b Medical Examiner (In Kentucky it's the Coroner) is notified as soon as a death is confirmed at thescene. NO, by state law the body is not removed until the Coroner arrives. The Coroner's office is staffed 24/7.

8 Are there procedures in place for expedited accident reconstruction/investigation? a. Is the use of technology part of the reconstruction procedures? If yes, what technologies are used? a Yes- Total Station is used along with animation programs. This specialized team, utilizing this equipment is available on a 24 hour basis Is there a policy in place for removal of abandoned vehicles? Is there a Policy and Procedures Manual with standard operating guidelines for responders? If yes, is there a process in place for updating the manual? By KY Administrative Regulation vehicles may be removed from interstate highways after six hours. Daily, TRIMARC notifies Law Enforcement if a vehicle remains on an expressway over 24 hours. The vehicles are removed within hours after Law Enforcement is notified. Yes -Through each agency Responder and Motorist Safety Rating Comments Does the TIM program: Have move over laws which require drivers to slow down and if possible move over to the adjacent lane when approaching workers or responders and equipment in the roadway? (Composite score for a. and b. below) a. Is there a move over law in place? b. Is it communicated to drivers? b a Includes all emergency and work vehicles b.1. How is Move Over communicated to drivers? b.2 Is it enforced? c.1. In addition to internal agency-specific reporting, is information on responder injuries sustained during traffic incident response being recorded in a "responder struck-by database?" c.2. In addition to internal agency-specific reporting, is information on responder fatalities which occur during traffic incident response being recorded in a "responder struck-by database?" b b c c.2 way signs, websites, Public Service Announcements, pamphlets, etc. Yes Yes Yes

9 c.3. If yes to either/both questions above, who maintains the database? c.4. If yes to either/both questions above, how is the struck-by information being reported? c. Comments c c c. Comments Kentucky State Police Traffic Records Branch. Reported on Kentucky CRASH report and KYOPS database Train all responders in traffic control following MUTCD guidelines? Routinely utilize transportation resources to conduct traffic control procedures for various levels of incidents in compliance with the MUTCD? Routinely utilize traffic control procedures for the end of the incident traffic queue? a. Vehicle and equipment staging procedures? Good b. Light-shedding procedures? b Good c. PPE used by responders? c c.1. Which responders are using PPE? Through incident reviews and Traffic Incident Management curriculum (National TIM Responder course) DOT responds to all major (minor if needed) incidents to set up traffic control Good DMS warnings are used when possible Have mutually understood equipment staging and emergency lighting procedures on-site to maximize traffic flow past an incident while providing responder safety? (Composite score of a. through d. below) d. Pre-established, signed accident investigation sites? a Good For major incidents. TIM training is starting to cascade to first line responders c d None First responders have been trained in light-shedding. TIM training is starting to cascade to first line responders. Reflective vest use is standard requirement for all responding agencies. All agencies have biohazard PPE gloves, masks, gowns, etc. and utilize the equipment as required. Surface streets and gores are used when possible. There are no specifically designed accident investigation areas.

10 Section 4.3 Support 30% 29.4% Data Collection/ Integration/ Sharing Rating Comments Does the TIM program use a Traffic Management Center/Traffic Operations Center to coordinate incident detection, notification and response? Is there data/video sharing between agencies? a. Signal timing changes? a Good b. Pre-planned detour and alternate routes identified and shared between agencies? c. Opening/closing of HOV lanes? d. Ramp metering? Does the TIM program provide for interoperable, interagency communications onsite between incident responders? b c d TRIMARC is in operation M-F 6:30 AM to 6:30 PM and coordinates response with MetroSafe Communications. MetroSafe CAD feeds are visible at TRIMARC. TRIMARC video feeds are viewable at MetroSafe, KYTC, Traffic Engineering Does the TIM program have specific policies and procedures for traffic management during incident response (Composite score of a. through b. below) City traffic Engineering can control signal timing in the urban area of the city and is exploring the ability to control timing on the main arteries in the suburban area Through MetroSafe 800 MHz radio system Traveler Information Rating Comments Does the TIM program: Have a real-time motorist information system providing incident-specific information? (Composite score for a through c below) a. Traveler information delivered via 511/ website? a and 511.ky.gov b. Traveler information delivered via ky.gov and Notify Every Truck program Social media sites are also b mobile applications? included (Facebook and Twitter) c. Traveler information delivered through traffic media access to TMC/ TOC data/ information? Are motorists provided with travel time estimates for route segments? c TRIMARC worked with several companies to provide video feeds and traffic data for public viewing. These partners enhance our ability to provide information to the motoring public by the use of internet and broadcast technologies TRIMARC website and video and data feed partners provide travel timeinformation. No No

11 National TIM Responder Training Unscored for 2014 but will be scored beginning in 2015 FHWA is offering the first national, multi-disciplinary TIM process and training program. The unique training for first responders promotes a shared understanding of the requirements for safe, quick clearance at traffic incident scenes; prompt, reliable and open communications; and motorist and responder safeguards. In order to encourage deployment of the TIM training program nationwide, the 2015 TIM SA will include a scored question on the National TIM Responder Training. In the interim, the following non-scored questions on the National TIM Responder Training were included for the 2014 TIM SA cycle. If you are interested in hosting the National TIM Responder Training in your region, please contact Paul Jodoin at Are there trainers in your TIM SA region that have attended a National TIM Train-the-Trainer session or approved equivalent and are trainers? If "", how many National TIM Responder Training sessions have they taught in your TIM SA region? If "" or "Medium", how many responders have been trained in your TIM SA region? : Yes, and over 40% of those trainers have subsequently trained others (12) Aug13 - Jun14 (285) Aug13 - Jun14

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