Kansas City Scout Traffic Management Center Monthly Report

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1 Kansas City Scout Traffic Management Center Monthly Report March 2010 Prepared For: KC Scout Board of Directors Prepared By: KC Scout Operations Team

2 March 2010 Table of Contents List of Figures... iii Introduction... 1 Operations Summary... 1 Notes on Operations Summary... 2 Incident Statistics by Incident Type... 4 Additional Incident Details:... 4 Additional Statistics... 6 Incidents by Facility... 6 Annual Average Daily Traffic Volumes (AADTs)... 7 Incidents by Day... 8 Incidents by Time of Day... 9 Incidents by Duration Level Incident Duration by Level Incident Duration by Incident Type Month Incident History Summary of Major Incidents/Events Status of Equipment Interagency Coordination Staff Management Report Web Site Utilization Data System Hardware/Software and Maintenance Activities/Issues Cover photo: This is a picture of the Scout Statue that is located in Penn Valley Park. Kansas City Scout ii

3 March 2010 List of Figures Figure 1 Incidents by Type... 4 Figure 2 Incidents by Type / 3-Month Summary... 5 Figure 3 Incidents by Facility... 6 Figure 4 AADT Map... 7 Figure 5 Incidents by Day... 8 Figure 6 Incidents by Time of Day... 9 Figure 7 Incidents by Duration Level Figure 8 Incident Duration by Level / 3-Month Summary Figure 9 Incident Duration by Incident Type Figure 10 Incident Duration by Incident Type / 3-Month Summary Figure 11 Incidents by Month Figure 12 Operational Status by Month Figure 13 Staff Utilization by Month Figure 14 Web Site Visits by Month Figure 15 Web Site Unique Visitors by Month Kansas City Scout iii

4 Introduction March 2010 Introduction Kansas City Scout (KC Scout) is a comprehensive traffic and incident management system designed to address the traffic impacts on over 100 miles of contiguous freeways in the bi-state Kansas City metropolitan area. The Missouri Department of Transportation (MoDOT) and the Kansas Department of Transportation (KDOT) jointly operate the system. Scout integrates 138 closed circuit television (CCTV) cameras, 38 dynamic message signs (DMS), 277 vehicle detector stations (VDS), a highway advisory radio (HAR) system, and a dynamic web site, This report describes the operation and specific activities of Scout s Traffic Management Center (TMC), located in Lee s Summit, Missouri, during March Operations Summary A summary of the operational results and activities of the TMC staff during the reporting period is presented below. The numbers in parentheses shown with some of the items refer to the explanatory notes on those items included in the Notes on Operations Summary section following this section. Incidents The TMC actively responded to 2374 incidents, representing a 23% increase compared to last month. 16 were Level 3 incidents with an average duration of 185 minutes (1) 262 were Level 2 incidents with an average duration of 51 minutes (1) 830 were Level 1 incidents with an average duration of 11 minutes (1) 145 were scheduled roadwork (2) 11 were within a work zone (2) 0 were Ozone Alerts 0 were AMBER Alerts 48 involved big rigs 41 involved injuries 6 involved fatalities 58 involved DOT property damage 4 could be classified as secondary incidents 268 cited bad weather as a possible contributing factor The TMC managed the following corridor events: 24 I-70, 0 I-29, and 1 I-35 Dynamic Message Signs (DMS) were activated 1,156 times (3) 2,153 DMS messages were displayed (3) ATIS (Web Site) Messages 7,386 total messages were placed for incidents, including 515 for roadwork (4) Highway Advisory Radio (HAR) Activated 0 times this month (5) Equipment Operability On average, 98% of the CCTV cameras were completely operational. On average, 99% of the DMS were completely operational. On average, 90% of the Detector Stations were completely operational, with 1% reporting some bad detectors, 6% reporting all bad detectors, and 3% not responding. (6) Kansas City Scout 1

5 Introduction March 2010 Tours / Media/Events Tours 3/11 Sixteen students from Lee's Summit High School toured Scout. 3/12 Thirty students from University of Kansas Civil Engineering School toured Scout. 3/15 25 Kansas State University students toured Scout 3/19 Scout was toured by RS Electric and consisted of 6 people Public Appearances 3/30 Nancy Powell and Jason Sims gave presentations at the ITS Heartland Annual Conference in Omaha, Nebraska 3/31 Jason Sims gave a presentation at the ITS Heartland Annual Conference in Omaha, Nebraska 3/31 Mark Sommerhauser gave a presentation at the Kansas Transportation Safety Conference in Overland Park, Kansas Awards 3/31 Rusty James received the People Saving People award at the Kansas Transportation Safety Conference in Overland Park, Kansas Media appearances There were no media appearances this month Additional Information TMC operators dispatched 1,922 Missouri Motorist Assist Calls. (9) Customer Service Representatives logged 4,137 contacts from external and internal sources, including phone calls, s, and walk-ins. (8) Notes on Operations Summary 1. Duration levels used by the TMC are the levels defined in the Manual on Uniform Traffic Control Devices (MUTCD) as follows: Level 1 (Minor) under 30 minutes Level 2 (Intermediate) 30 minutes to 2 hours Level 3 (Major) more than 2 hours 2. The number of scheduled roadwork incidents represents the number of short-term work zones, usually lasting 8 hours or less, that involve lane, road, or ramp closures for which the TMC staff has placed DMS messages. The number of incidents within work zones represents the number of accidents, stalled vehicles, debris, etc. that involve lane or ramp closures within existing work zones, either long-term or short- term. 3. Each incident report provides the number of DMSs activated for that incident and the number of messages displayed on each DMS during the incident. The total numbers of DMS activations and messages displayed in the DMS Operations Summary reflect the numbers from each incident report totaled for all incidents occurring during the reporting period. 4. The ATIS (Advanced Traveler Information System) is the KC Scout Web Site. The number of ATIS messages reported in the Operations Summary is the total number of messages sent by the operators to the web site. Each message sent creates an icon on the web site Kansas City Scout 2

6 Introduction March 2010 map that corresponds to the type of incident being reported; e.g., accident, scheduled event, and emergency work. This number does not reflect the number of messages posted in the scroll on the web site home page. Those scroll messages are posted as necessary and may include AMBER Alert notices, web site updates, emergency closures, etc. 5. The HAR is deployed on the Missouri side only and is not integrated with the ATMS software. Operators interface with the system through a dial-up modem. 6. A vehicle detector station (VDS) consists of detectors (induction loops or radar units) capable of detecting vehicle speeds and volumes in each traffic lane. The VDS status in the Operations Summary provides the number of stations that were completely operational (i.e., all detection capability in that station is operational), partially operational (i.e., some but not all of the detection capability in the station is operational), not operational (i.e., none of the detection capability in the station is operational), and not responding (i.e., there is no apparent communication between the station and the TMC). 7. Partner agencies consist of MoDOT Motorist Assist, Kansas Highway Patrol (KHP), local law enforcement and incident management agencies, and MoDOT/KDOT maintenance/construction personnel. The tally also includes all incidents MoDOT Motorist Assist units were dispatched on. 8. External and internal sources consist of the general public, the media, public and private agencies, and other MoDOT offices. Contacts comprise phone calls, s, and walk-ins. Kansas City Scout 3

7 Incident Statistics by Incident Type March 2010 Incident Statistics by Incident Type In March, the TMC responded to 2374 incidents in the Kansas City area. This number represents an increase of 23% compared to last month. All incidents* are shown by incident type in Figure 1. Disabled Vehicle was the most frequent incident with 701, representing 46% of the total incidents managed. 2-Vehicle Collision was the second most frequent with 180 (12%). Debris (178, 12%) and Roadwork (145, 10%) were the next highest incidents. These 4 incident types accounted for 80% of the total incidents managed by the TMC. The three accident categories accounted for (362, 24%) of the total incidents managed. *For the purposes of this report, Disabled Vehicle incidents are generally counted only if they involve lane closures. Figure 1 Incidents by Type Additional Incident Details: 11 were within a work zone 48 involved big rigs 41 involved injuries 6 involved fatalities 58 involved DOT property damage 4 could be classified as secondary incidents Kansas City Scout 4

8 Incident Statistics by Incident Type March 2010 Figure 2 shows the number of incidents that the TMC managed during each of the last three months. It is intended to show short-term trends in the types of incidents that are occurring on the area s freeways. Figure 2 Incidents by Type / 3-Month Summary Kansas City Scout 5

9 Additional Statistics March 2010 Additional Statistics Incidents by Facility The first 4 facilities listed are those interstates that have vehicle detection installed. All others are facilities monitored by Scout via CCTV or interaction with public and private entities. Incidents on each Scout facility are shown in Figure 3. Figure 3 Incidents by Facility Kansas City Scout 6

10 Additional Statistics March 2010 Annual Average Daily Traffic Volumes (AADTs) Figure 4 shows AADTs for the freeway facilities on the Scout system. It is noted that the number of incidents on each facility generally correlates with the AADTs for that facility. Figure 4 AADT Map Kansas City Scout 7

11 Additional Statistics March 2010 Incidents by Day Figure 5 shows the number of incidents occurring on each day of March. The number of incidents per day varies widely, with the average being approximately 77 incidents per day. Weekdays generally incur more frequent incidents, averaging incidents/day, compared to 42.8 on weekends. If only non-roadwork incidents are considered, the rates for weekdays and weekends are 94.7 and 42.0 incidents/day, respectively. Figure 5 Incidents by Day Kansas City Scout 8

12 Additional Statistics March 2010 Incidents by Time of Day Figure 6 shows the breakdown of incidents by time of day. The time periods in the graph are defined as follows. Morning begins at 5 a.m. and ends at 9 a.m. Mid-day begins at 9 a.m. and ends at 3 p.m. Evening begins at 3 p.m. and ends at 7 p.m. Overnight begins at 7 p.m. and ends at 5 a.m. Figure 6 Incidents by Time of Day Kansas City Scout 9

13 Additional Statistics March 2010 Incidents by Duration Level Figure 7 shows the number and percentage of incidents that fall within each of the defined duration levels. (See definitions under Notes on Operations Summary on page 2.) Not included in this graph are incidents solely related to the support of roadwork, since these tend to have longer durations that would skew the data. Also not included are incidents related to the posting of Ozone Alert or AMBER Alert and Safety messages, which also tend to have longer durations. This month s graph shows that there were 16 Level 3 incidents. Level 1 and Level 2 incidents remained relatively unchanged from December. Details of the Level 3 incidents and other unusual incidents/events are provided in the section, Summary of Major Incidents/Events on page 15. Figure 7 Incidents by Duration Level Kansas City Scout 10

14 Additional Statistics March 2010 Incident Duration by Level Figure 8 shows the average duration of incidents by duration level for the past three months. As stated earlier, these levels are defined by the MUTCD and do not include incidents solely related to the support of roadwork, posting of AMBER Alert, Ozone Alert or Safety messages. Because Levels 1 and 2 are defined in a set range, it is expected that these averages will remain consistent somewhere near the middle of their respective ranges. The data in Figure 8 bears this out. Average Level 3 incident durations are typically based on only a few incidents per month. Consequently, the duration can vary widely from month to month, despite the best incident management efforts. Figure 8 Incident Duration by Level / 3-Month Summary Kansas City Scout 11

15 Additional Statistics March 2010 Incident Duration by Incident Type Figure 9 breaks down the average duration of incidents by incident type. It is clear that roadwork incidents have significantly longer durations than other types of incidents worked, which is why Roadwork incidents were omitted from Figure 7 and Figure 8. The average Roadwork duration was 122 minutes. Figure 9 Incident Duration by Incident Type Kansas City Scout 12

16 Additional Statistics March 2010 Figure 10 shows trends over the last 3 months. Figure 10 Incident Duration by Incident Type / 3-Month Summary Kansas City Scout 13

17 Additional Statistics March Month Incident History Figure 11 shows the number of incidents that TMC operators have managed during the past 13 months. Figure 11 Incidents by Month Kansas City Scout 14

18 Summary of Major Incidents/Events March 2010 Summary of Major Incidents/Events The TMC responded to the following major and other unusual incidents/events during March: 1. March 04, Thursday, 7:57 p.m. (Lane Closure) A two vehicle collision, one was a semi truck, closed the right lanes of 50 Hwy. It was a fatal accident. The event lasted from 7:57 p.m. to 10:02 p.m. 2. March 07, Sunday, 4:05 a.m. (Lane Closure) A vehicle fire closed the EB lanes of I-70 near I-435 for just over two hours. A fatality was reported. The event lasted from 4:05 a.m. to 6:13 a.m. 3. March 07, Sunday, 3:32 a.m. (Road Closure) A multi-car accident closed EB I-70 at Adams Dairy Parkway. Multiple injuries were reported. The event lasted from 3:32 a.m. to 6:13 p.m. 4. March 09, Tuesday, 4:37 p.m. (Lane Closure) A multi vehicle collision involving a tractor trailer closed 71 Hwy NB past 58 Hwy. One injury was reported. The event lasted from 4:37 p.m. to 6:42 p.m. 5. March 11, Thursday, 7:18 p.m. (Lane Closure) A multi vehicle collision involving a tractor trailer closed the two right lane of I-35 SB past 95 th St. There was one injury reported. The event lasted from 7:19 p.m. to 12:02 a.m. (4 hours 43 minutes) 6. March 11, Thursday, 4:23 p.m. (Road Closure) A multi vehicle collision closed 169 Hwy NB at Englewood Rd. One fatality was reported. The event lasted from 4:23 p.m. to 7:18 p.m. 7. March 12, Friday, 2:12 p.m. (Ramp Closure) A 3 car accident (2 cars and a tractor trailer) closed the ramp from I-470 WB to 71 Hwy SB. The event lasted from 2:12 p.m. to 8:31 p.m. (6 hours 18 minutes) 8. March 15, Monday, 2:20 a.m. (Road Closure) A multi vehicle collision closed I-435 EB before Nall Ave. The event lasted from 2:20 a.m. to 4:48 a.m. 9. March 18, Thursday, 2:40 p.m. (Lane Closure) A one car accident at I-635 at 69 Hwy resulted in one fatality being reported. The event lasted from 2:40 p.m. to 6:52 p.m. (4 hours 11 minutes) 10. March 27, Saturday, 3:15 p.m. (Road Closure) A multi vehicle accident closed 71 NB at Gregory Blvd. The event effected traffic for a total of 2 hours and 28 minutes. The event lasted from 3:15 p.m. to 5:54 a.m. 11. March 28, Sunday, 12:21 p.m. (Ramp Closure) A multi vehicle accident closed 69 Hwy SB at 87 th St. The incident lasted for 2 hours and 52 minutes. The incident lasted from 12:21 p.m. to 3:14 p.m. Kansas City Scout 15

19 Summary of Major Incidents/Events March 2010 Status of Equipment Tracking the operational status of equipment is important both for system maintenance and for system operation. This tracking assists the maintenance staff in determining repair priorities and allows operators to be aware of the resources at their disposal. Figure 12 shows the monthly operational status of the DMS, the CCTV cameras, and the loop detectors. Figure 12 Operational Status by Month Kansas City Scout 16

20 Interagency Coordination March 2010 Interagency Coordination During March, the Scout team participated in the following interagency activities: 3/1 Scout met with the KCFD at the Fire Academy 3/2 Scout met with KCKP 3/2 Scout met with Lenexa PD 3/3 Met with Missouri State Highway Patrol 3/5 Truck service meetings with Superior and Chux Trux 3/8 Scout met with Lafayette County Fire Marshall 3/10 Truck service meeting with Lift-n-Lock 3/11 Met with KCPD and JCSO 3/15 3/17 Attended the Traffic Control Technician training class in Lenexa, KS 3/18 & 3/19 Attended the ATSSA class in Smithville, MO 3/23 3/25 Attended the Iowa Governer S Highway Safety Office Conference in Coralville, IA 3/30 & 3/31 Kansas Transportation Safety Conference in Overland Park, KS Kansas City Scout 17

21 Staff Management Report March 2010 Staff Management Report Figure 13 indicates the staff utilization for the past 13 months. The graph represents the percentage of actual hours worked versus hours scheduled for the TMC staff. Utilization of less than 100% reflects vacation, sick, and training/meeting time used by operators. Figure 13 Staff Utilization by Month Kansas City Scout 18

22 Web Site Utilization Data March 2010 Web Site Utilization Data The Scout Web Site (www.kcscout.net) received a total of 81,377 visits in March. The average visit duration was about 34 minutes. 89,658 unique visitors utilized the web site. The average number of visits per visitor was The larger the average number of visits per unique visitor, the more times individual users are coming back to use the site, thus indicating how helpful the site is to these individual users. Web site visits and unique visitors by month are shown in Figure 14 and Figure 15, respectively. Figure 14 Web Site Visits by Month Figure 15 Web Site Unique Visitors by Month Kansas City Scout 19

23 System Hardware/Software and Maintenance Activities/Issues March 2010 System Hardware/Software and Maintenance Activities/Issues The following activities/issues regarding Scout system hardware/software and maintenance occurred during March: 1. Identifiaction has completed of possible site locations on K-10/ K-7 for additional DMS and CCTVs. 2. Materials have been developed for the January/February SFY 2010 KDOT Invoice. 3. As-builts have been completed the for the Kansas Ramp Metering Construction Project. 4. The review has been completed of the Race Track CCTVs 100% plans. 5. the authentication problem with the KC Scout wireless portal has been resolved 6. Installation of the Fire Suppression system has been completed in the Data Center. The system is now activated. 7. Three problems have identified what in what has been led to believe is causing the CCTV focus problems. Dirty domes cause auto focus problems. The FTC software did not correctly control turning off the Auto focus feature. Last, the Spectra IVs have focus problems in certain versions of CCTV firmware. 8. Gary Covey has worked with Delcan to implement and test CCTV focus software fixes in the FTC version software. 9. Four responses were received for the new Hardware Maintenance RFP Kansas City Scout 20

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