Perton Middle School Business Continuity Plan
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1 Perton Middle School Business Continuity Plan IN AN EMERGENCY 1 IF APPROPRIATE, CALL THE EMERGENCY SERVICES ON 999 (OR 112) 2 CONTACT THE EXECUTIVE HEAD TEACHER ON Mrs M E Tunnicliffe or ALTERNATIVELY CONTACT THE DEPUTY HEAD TEACHER ON Mr Ian Edwards or INFORM THE CHAIR OF GOVERNORS ON Mr P Burton PAGE THE COUNTY COUNCIL S DIRECTOR ON CALL ON Leave your name, contact number & any relevant short message. [In the unlikely event that the SCC Director On Call does not get back to you within a reasonable time period, then contact should be made with the Staffordshire Civil Contingencies Unit s Duty Officer. This can be done by calling This number will put you through to Fire Control. Please ask Fire Control to page the CCU Duty Officer, leaving an appropriate message.] Please note that both of the above numbers are not public numbers and should only be used in an emergency. 6 GO TO THE EMERGENCY ACTIONS CARD COMMENCING ON PAGE 9 Page 1 of 25
2 Amendment Record Sheet Serial Amendment Details Notified By / Incorporated By Date Page 2 of 25
3 Contents Page Amendment Record Sheet 2 Contents 3 Distribution List 4 Version Control 4 1 Introduction 5 2 Implementation: 5 School Incident Management Team 5 School Incident Management Team Emergency Action Cards 5 Person / Groups Responsible for the Actions 5 School Emergency Contact List 5 Staffordshire County Council Support 6 How to activate County Council support 6 Incident Documentation 6 3 Training and Exercises 7 4 Plan Review and Maintenance 7 Annex A Emergency Actions Card 9-16 Annex B School s Emergency Contact List Annex C County Council s Incident Notification Sheet and Incident Log Sheet Page 3 of 25
4 Codsall Community High School Business Continuity Plan Distribution List Action Copies: Head Teacher Deputy Head Teacher School Office Copy Caretakers Chair of the Governors Emergency Grab Box (If appropriate) County Improvement Officer Location Head Teacher s Office Home Copy/ ed version Deputy Head Teacher s Office Home Copy/ ed version School Reception Caretaker s Office Home Copy School Office (or off-site) With the County Improvement Officer Information Copies: Off-Site Copy Electronic Copies Back-up Copy Codsall High School School Office Computer Business Manager s Computer Memory Stick with School Secretary The controlled version of this document is held on the County Council ICT System (S Drive) and is also displayed on the County Council s Intranet site. Author: Version: 02 Approved by: Issue Date: February 2014 Review Date: February 2015 Owner: Version Control Chris Hawkridge, Civil Contingencies Officer, Staffordshire Civil Contingencies Unit. Codsall High Federation of School s Governing Body Date: 11 th February 2014 Mrs M E Tunnicliffe Executive Head Teacher, Codsall High Federation of Schools Page 4 of 25
5 Name of School: Address of School: Post Code: Perton Middle School Gainborough Drive Perton South Staffordshire WV6 7NR 1.0 Introduction 1.1 The aim of this plan is to ensure that the school can continue to meet its Mission Statement and the School Aims in the event of a major incident, which threatens personnel, premises or the operational structure of the service and requires special measures to be taken to restore a normal service. 2.0 Implementation. 2.1 This plan may be implemented, in whole or in part, on the authority of the Head Teacher. 2.2 School Incident Management Team. The School Incident Management Team should be comprised of suitably experienced Senior Management members and experts from relevant disciplines who are able to understand and manage the likely impact of a major incident in order to minimise disruption to the operation of the School. 2.3 Emergency Actions Card. The major incident Emergency Actions Card for use by the School Incident Management Team is attached at Annex A. This includes: Stage 1 Immediate Actions required; Stage 2 First 24 hours; Stage 3 24 hours to 2 weeks; Stage 4 Post Incident. 2.4 Person / Groups Responsible for the Actions. Individual schools may wish to predetermine the appropriate persons to undertake the actions listed in their Emergency Actions Card. Alternatively, these may be determined on the day by the Head Teacher depending upon the nature and scale of the incident and the personnel available at the time. 2.5 Emergency Contact List. Details of the School s emergency contacts are listed in Annex B attached. Individual schools should consider which of their important contacts should be listed in their emergency contact list. It should be noted that such personal information may be subject to the Data Protection Act and personnel should be reminded that their details contained in this list may be only shared with the Emergency Services, Local Authorities and other organisations responding to an emergency situation. Page 5 of 25
6 2.6 Staffordshire County Council Support. During an emergency affecting a school the County Council can offer support in the following areas: People: o o o o Place: o o o Corporate management; County Improvement Officers; Educational Psychologists; Health and welfare support and guidance. Transportation; Highways; Access to various Contractors. Finance & Resources: o Strategic Health and Safety. Customer Services & Communications: o Corporate Communications (Media). County Council s Incident Management Team When a major incident is declared then the full support of the County Council s Incident Management Team will become available to support the school affected by the incident. 2.7 How to activate County Council support. The County Council s emergency contact, is through the Director On Call who can be paged on Leave your name, contact number & any relevant short message. [In the unlikely event that the SCC Director On Call does not get back to you within a reasonable time period, then contact should be made with the Staffordshire Civil Contingencies Unit s Duty Officer. This can be done by calling This number will put you through to Fire Control. Please ask Fire Control to page the CCU Duty Officer, leaving an appropriate message]. These numbers are not public numbers and should only be used in an emergency. The Director On-Call will assess the situation and, either, pass the information to the appropriate County Council Manager or, if the situation demands, declare a Major Incident and activate the County Council s Incident Management Team. Whichever method is employed, the County Council s support, to the school affected by an incident, will be undertaken with the degree of urgency appropriate to the emergency situation. 2.8 Incident Documentation. It is strongly recommended that details of the actions undertaken and the decisions made during an emergency situation are recorded for use during any subsequent inquiries. Copies of the County Council s Incident Notification Sheet and Incident Log Sheet are attached at Annex C for information and use if considered necessary. Page 6 of 25
7 3.0 Training and Exercises. 3.1 The Head Teacher and the School Governors are responsible for ensuring that personnel with roles and responsibilities under this plan are properly trained and the plan tested are regular intervals. 3.2 The School Incident Management Team will be responsible for maintaining and testing the Plan. 4.0 Plan Review and Maintenance. 4.1 The Head Teacher will be directly responsible for the overall handling, coherence and effectiveness of the School s Business Continuity Plan. 4.2 The Governing Body of the school and the Head Teacher are responsible for ensuring that an annual review of the School s Business Continuity Plan is carried out and that any changes identified are incorporated. Page 7 of 25
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9 STAGE 1 IMMEDIATE ACTIONS REQUIRED ANNEX A Serial Action Contacts / Comments Person / Group Responsible Date / Time Completed 1 Any member of staff who becomes aware of an actual or potential major incident or issue should: 1.1 Establish / assess the incident and the immediate impact. Declare an emergency situation? Contact emergency services (999)? Head teacher in SLT 1.2 Evacuate the premises, if appropriate. Ensure everyone safe (including joint users and visitors); 1.3 Obtain a copy of students, staff and family contact lists. Restrict access to the affected areas. Head teacher in SLT Bursar /Reception staff 1.4 Complete and maintain the appropriate Incident Documentation. Incident Notification Sheet; Incident Log Sheet. Business Manager & Bursar 1.5 Record the details of casualties and obtain relevant information. Business Manager & Bursar in and first aid team 1.6 Injury Considerations. Who is accompanying injured person(s) to hospital; 1.7 Head Teacher, or acting Head, is to decide on further action dependant on incident being inside or outside school hours. Provide accommodation; Provision of immediate transport, assistance, and counselling. Decide whether to transfer to neighbouring schools; send children home; arrange transport and notify parents. Head teacher in SLT Head teacher in SLT Page 9 of 25
10 STAGE 1 IMMEDIATE ACTIONS REQUIRED Serial Action Contacts / Comments Person / Group Responsible ANNEX A Date / Time Completed 1.8 Establish priorities for salvage and advise emergency services and recovery team. 1.9 Consider notifying the County Council, of the Incident, via the Director On Call emergency number: Page the Director On Call on [In the unlikely event that the SCC Director On Call does not get back to you within a reasonable time period, then contact should be made with the Staffordshire Civil Contingencies Unit s Duty Officer. This can be done by calling This number will put you through to Fire Control. Please ask Fire Control to page the CCU Duty Officer, leaving an appropriate message]. These might include e.g. animals / livestock, equipment, records, registers, chequebooks. Phoning the number will activate support from the County Council, including notifying all relevant people / groups, and support officers from the County Council will attend the site as a matter of urgency, as necessary. County Improvement Officers; Corporate Communications (Media) Officers; Strategic Health and Safety Advisors. Head teacher/business Manager & Bursar Head teacher These numbers are not public numbers and should only be used in an emergency Notify others, as required. E.g. County Improvement Manager, District Senior Educational Psychologist, Corporate Communications Team etc. (see Annex B Emergency Contacts) Liaise with diocesan authorities, where appropriate Head teacher in SLT N/A Page 10 of 25
11 STAGE 1 IMMEDIATE ACTIONS REQUIRED Serial Action Contacts / Comments Person / Group Responsible ANNEX A Date / Time Completed 1.12 Review welfare support for pupils, parents and staff Dependant on time scale and nature of incident continue to stage 2 or to post incident checklist. Refer to the Coping with a Crisis at School document, as appropriate. Head teacher & Deputy Head/Assistant Head teachers Page 11 of 25
12 STAGE 2 FIRST 24 HOURS Serial Action Contacts / Comments Person / Group Responsible ANNEX A Date / Time Completed 2.1 Establish / assess, where possible, the nature of the loss of service, the likely cause and likely timescale of recovery. 2.2 Activate the School Incident Management Team, if appropriate. Consider whether the incident can be managed locally; Consider whether the incident requires the implementation of any special contingency arrangements. Consider suitable location for Team to manage the incident. 2.3 Notification Procedures. Staff Internet, , meeting; 2.4 Ensure that the Chair of the Governors is kept fully informed and updated on the ongoing situation. 2.5 Liaise with diocesan authorities, where appropriate 2.6 Review welfare support for pupils, parents and staff. 2.7 Complete and maintain the appropriate Incident Documentation. Parents Snow line (ensure recovery team have access); Keep all staff and people involved up to date; Chair of Governors. Refer to the Coping with a Crisis at School document, as appropriate. Incident Notification Sheet; Incident Log Sheet. Head teacher & Mr Edwards & Mr Straw Head teacher & Mr Edwards & Mr Straw Head teacher & Mr Edwards & Mr Straw, Business Manager Head teacher or Head teacher delegates to Mrs S Lunn N/A Head teacher & Mr Edwards & Mr Straw Head teacher & Business Manager/Bursar Page 12 of 25
13 STAGE 2 FIRST 24 HOURS Serial Action Contacts / Comments Person / Group Responsible ANNEX A Date / Time Completed 2.8 Establish media communication. Should be passed to the County Council s Incident Management Team, or Corporate Communications Team, as soon as possible. 2.9 Establish priorities for salvage. Notify Emergency Services (animals, records, cheque books, registers) Make alternative arrangements for examination groups, if appropriate. Support from the County Council s Incident Management Team Record Financial expenditure. To be communicated to the County Council s Incident Management Team ONGOING INCIDENT CHECKLIST STAFF Hold a staff briefing session as soon as possible Ensure all health & safety risks have been identified and are being managed. See Coping with a Crisis at School, if appropriate (i.e. if the incident involves the death or serious injury of a member of the school community). County Council s Health & Safety Team Communications. Provide written information regarding the incident and how it will affect the school Consider rotas and timetables. Staff Rota; Student timetables (exam issues). Head teacher or delegated SLT member Head teacher or delegated SLT member/business Manager Mr N Rowley Business Manager & Bursar Head teacher or deputy if head is not present Business Manager & Caretaker in Head teacher Head teacher & Mr Edwards & Mr Straw Head teacher delegates to SLT members where relevant Page 13 of 25
14 STAGE 2 FIRST 24 HOURS Serial Action Contacts / Comments Person / Group Responsible ANNEX A Date / Time Completed Allocate staff at set locations to meet students returning to school ONGOING INCIDENT CHECKLIST PREMISES Premises check list. Obtain building plans; Walk through the buildings to amend and then mark on them the areas which have been affected by the incident; Note any relevant amendments (obstacles, toilets, fire escapes etc); Communicate to staff and students Reallocate space e.g.: Parking; pupil areas, etc Review procedures for: Site Security; Health & Safety; Fire Prevention Review lettings and joint use arrangements Liaise with diocesan authorities, where appropriate Discuss changes ONGOING INCIDENT CHECKLIST PUPILS / STUDENTS Head teacher delegates to SLT dependant on incident Business Manager in Caretakers Business Manager in Caretakers Business Manager in Caretakers Business Manager in Caretakers N/A Page 14 of 25
15 STAGE 2 FIRST 24 HOURS Serial Action Contacts / Comments Person / Group Responsible ANNEX A Date / Time Completed Notification. Hold Assembly to pass on factual information, maps and timetables. See Coping with a Crisis at School, if appropriate (i.e. if the incident involves the death or serious injury of a member of the school community). Head teacher and SLT 2.15 ONGOING INCIDENT CHECKLIST PARENTS/GUARDIANS Hold parents/teachers meetings. Issue information sheet; Change the message on the school answer-phone regarding changes to pupil attendance, etc Provide notices around the school perimeter regarding progress Update information to school users and local community. Letters issued via students; Update web site. See Coping with a Crisis at School, if appropriate (i.e. if the incident involves the death or serious injury of a member of the school community). Pupils, staff, parents and governors; Do you have a communications plan, which covers such things as notice boards, newsletter, web sites, reception points, etc? Head teacher & Mr Edwards & Mr Straw Receptionist/Bursar on advice from Head teacher Caretakers Head teacher in SLT Page 15 of 25
16 STAGE 2 FIRST 24 HOURS Serial Action Contacts / Comments Person / Group Responsible ANNEX A Date / Time Completed Page 16 of 25
17 STAGE 3 24 HOURS TO 2 WEEKS Serial Action Contacts / Comments Person / Group Responsible ANNEX A Date / Time Completed 3.1 Review Stages 1 and 2. Head teacher/slt 3.2 Identify most urgent issues. The school will need to focus particularly on key educational needs. Head teacher/slt 3.3 Identify useable facilities on site. Head teacher/business Manager/Caretakers 3.4 Review welfare support for pupils, parents and staff. 3.5 Establish supply cover for teaching / non-teaching staff. 3.6 Check / reschedule examination arrangements. 3.7 Update information to school users and local community. 3.8 Formalise the revised transport arrangements. Refer to the Coping with a Crisis at School document, as appropriate. In consultation with the County Council s Incident Management Team. Pupils, staff, parents and governors; Do you have a communications plan, which covers such things as notice boards, newsletter, web sites, reception points etc? 3.9 Review services / deliveries to site. In consultation with the County Council s Incident Management Team e.g. catering; cleaning; electrical / heating services Prepare inventory to furnish alternative accommodation Organise a briefing for the full Governing Body Liaise with diocesan authorities, where N/A Head teacher/slt Head teacher/slt Head teacher/slt Head teacher & Mr Edwards & Mr Straw Head teacher/slt Business Manager in caretakers Business Manager in caretakers Head teacher delegated to Bursar Page 17 of 25
18 STAGE 3 24 HOURS TO 2 WEEKS Serial Action Contacts / Comments Person / Group Responsible ANNEX A Date / Time Completed appropriate Page 18 of 25
19 STAGE 4 POST INCIDENT Serial Action Contacts / Comments Person / Group Responsible ANNEX A Date / Time Completed 4.1 Once the incident is nearing closure, when circumstances permit, plan for its stand down. Head teacher & SLT 4.2 Consider a phased process with the acknowledgement that certain activities may have to continue for some time e.g. media relations and long term clean up. Head teacher & SLT 4.3 Notify all contacted officers that the incident is closed. 4.4 Ensure that all personnel are accounted for. 4.5 Arrange de-briefs for all staff involved including the members of the Governing Body, as necessary. 4.6 Liaise with diocesan authorities, where appropriate 4.7 Complete and retain all documentation related to the incident. Hot debrief immediately; Internal structured de-brief within 2 weeks; Inter Agency structured de-brief as required. Incident Notification Forms; Incident Log Sheets; All completed Action Cards; All other paperwork/associated documentation relevant to the incident including electronic records. Head teacher & Business Manager Head teacher & SLT Head teacher N/A Business Manager & Bursar Page 19 of 25
20 EMERGENCY CONTACT NUMBERS Service Tel (Work) Out of hours Fax (F) / Mobile(M) Time & Date Contacted ANNEX B Staffordshire County Council: Director On-Call Page the Director On Call on Leave your name, contact number & any relevant short message. [In the unlikely event that the SCC Director On Call does not get back to you within a reasonable time period, then contact should be made with the Staffordshire Civil Contingencies Unit s Duty Officer. This can be done by calling This number will put you through to Fire Control. Please ask Fire Control to page the CCU Duty Officer, leaving an appropriate message]. N.B. The above numbers are not public numbers and should only be used in an emergency. County Improvement Manager District Senior Educational Psychologist County Manager Educational Psychology Service Corporate Communications Corporate Health & Safety Staffs Police Area Control Room Staffs Fire & Rescue Service Page 20 of 25
21 EMERGENCY CONTACT NUMBERS Service Tel (Work) Out of hours Fax (F) / Mobile(M) Time & Date Contacted ANNEX B School Incident Management Team: Mrs M E Tunnicliffe (Head Teacher) Mr Ian Edwards (Deputy Head Teacher) Mr Neil Straw Mrs Sue Lunn Mrs Louise James (School Business Manager) Mr Gareth Edwards Mr Neil Rowley Mr P Burton(Chair of Governors) N/A Other Useful Contacts: South Staffordshire Council Offices Mr Russ Sheldon Neighbouring Schools: Bilbrook Middle School Codsall Community High School Codsall Middle School Page 21 of 25
22 ANNEX C 1) CALL RECEIVED BY: 2) CALL RECEIVED FROM: STAFFORDSHIRE COUNTY COUNCIL INCIDENT NOTIFICATION SHEET 3) DATE: 4) TIME: 5) WHAT HAS HAPPENED? EMERGENCY SERVICES INCIDENT NUMBER: 6) LOCATION: 7) GRID REF: 8) SERVICES INVOLVED: FIRE >>>> POLICE >>>> AMBULANCE >>>> OTHERS: 9) WHAT IS REQUESTED? 10) SPECIALIST ADVICE REQUIRED: 11) WHO IS OUR CONTACT POINT? NAME: 12) ANY OTHER INFORMATION: TEL NO: Page 22 of 25
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24 Name: School: STAFFORDSHIRE COUNTY COUNCIL INCIDENT LOG SHEET Sheet No: Date: Serial Time Event Action by Page 24 of 25
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