NCP Network Communication Platform Enhanced Communications Solutions

Transcription

1 NCP Network Communication Platform Enhanced Communications Solutions

2 When it s your business, there s Panasonic Enhanced Communications Solutions Customized communication solutions for small to mid-size businesses that leverage today s best technologies. Using a combination of advanced telephony products along with other IP-enabled applications, Panasonic provides richer, fully-capable business communication solutions for your business today. NCP Reliable, Affordable, Flexible Cordless desk handsets allow you to communicate anywhere in your building Voice mail messages can automatically be delivered to your inbox and accessed via your PC, web-enabled cell phone or PDA Seamless connection of all of your business locations to a single phone system with fast 3 to -digit dialing to all employees Panasonic NCP provides seamless integration with mobile phones, allowing remote and mobile colleagues to stay better connected even while on the move. NCP Systems provide innovative IP telephony features and functionalities over both local offi ce and broadband networks. NCP can easily connect with an ever-growing list of providers offering SIP trunking services, an excellent way to maximize savings on your long distance charges. Panasonic assures out-of-the box functionality for a complete end-to-end solution. Phones for Every Need Panasonic NCP systems give businesses a choice of the solutions that best suit their unique needs. The NCP platform supports stylish and intuitive IP telephones, SIP phones, IP conferencing phones, DECT 6.0 wireless phones and digital phones, while also supporting many previous Panasonic product models.

3 nothing small about it. Anytime, Anywhere Communication Best-in-Class Wireless Solutions Businesses are moving beyond the traditional desktop working environment with many employees going mobile working from home, from airports and/or branch offi ces around the world. In such a dynamic environment, it s essential that businesses communicate effectively, anytime, anywhere. Panasonic NCP systems help businesses stay in touch with everyone, wherever they may be, by adding value to business processes and allowing anytime, anywhere access to all communication. KX-NCP1000 KX-NCP500 Communication Assistant Server Communication Assistant Productivity Application Suite Harness the power of your NCP system with our ground-breaking Communication Assistant. This is a highly-intuitive PC-based application suite that provides the following key features: Enhanced Voice Messaging (VMA) Instant Messaging (Chat) and Presence Capabilities Microsoft Outlook, CRM (TAPI) and Third Party Database (LDAP) Contact Integration Softphone In addition, you can access presence information on other Panasonic PBXs and initiate chat or make and transfer calls across the network (server version required). Communication Assistant productivity software offers an affordable, fl exible and reliable solution to help your business lower costs, increase revenue, improve customer satisfaction and increase employee productivity. Access your phone system with any device.

4 nothing small about it. Every Call Matters Panasonic Network Communication Platforms offer businesses like yours advanced, all-in-one solutions designed to meet your challenging communication needs. Productivity applications, including call center, Communication Assistant and visual monitoring for up to 172 extensions, improve and streamline your overall business information exchange by facilitating more effective ways of communicating with your employees and your customers. NCP also allows anytime, anywhere access to a number of business communication applications through a wide range of smart and user-friendly wired and wireless devices.

5 NCP Key Benefits The new Panasonic Network Communication Platform is highly-modular, and specifi cally designed to improve your business communication workfl ow. NCP systems allow you to effectively reach, serve and retain your customers by offering a powerful combination of intelligent call-routing, call center functionality and integral desktop productivity applications. Some key benefi ts include: Built-in voice messaging and Automated Attendant functionality Advanced voic using optional TVA50 and TVA200 voice processing systems Mobility applications that support mobile phones as offi ce extensions Support for remote workers and remote offi ces Access to cordless handsets that work anywhere in your building Remote management, upgrades and monitoring for your phone system Desktop, network, and business application integration Communication Assistant call management software Built-in support for Advanced IP extensions, as well as SIP phones Integrated SIP solutions via SIP trunking providers for more affordable long-distance calling NCP Network Communication Platform an all-inone communication, collaboration and monitoring solution for your business.

6 System Capacity Maximum CO Capacity NCP500 NCP1000 Total number of CO Lines Analog/PRI/T IP Trunk H.3 SIP Maximum Terminal Equipment Telephone (Digital Extra Device Port) Single Line Telephone KX-T7600 series (DPT), DT300 series Other Digital Proprietary Telephone 6 10 Analog Proprietary Telephone 4 4 IP Proprietary Telephone SIP Phone KX-NT400, KX-NT300 series and KX-NT265 (software version 2.00 or later only) BTS090355QRG 2 For the KX-NT400, the maximum number of extensions that can be connected to the PBX is. Partial Phone Line-up Consult for additional models and information. Direct Station Selection Console Cell Station 4 High-Density Cell Station 2 4 IP Cell Station Wireless phone (portable station) Voice Processing System 2 2 Doorphone Door Opener External Sensor External Relay Phone Type IP Proprietary Phones Wireless Phones (DECT6.0) KX-NCP500/1000 Converged IP-PBX Phone System KX-NT400 KX-NT366 KX-NT346 KX-NT343 KX-NT1 KX-TD7695 KX-TD765 KX-TD7696 Display(LCD) Lines/Characters 5.7" color touch screen 6/24 6/24 3/24 1/16 6/16 6/16 6/16 LCD Backlit Yes Yes Yes Yes Yes Yes Yes Yes Headset Jack Yes Yes Yes Yes Yes Yes Yes Yes Message Waiting LED Yes Yes Yes Yes Yes Yes (Display) Yes (Display) Yes (Display) Speakerphone Digital Duplex Digital Duplex Digital Duplex Digital Duplex Yes Digital Duplex Digital Duplex Digital Duplex Personal Speed Dial 300* Alphanumeric Operation Yes Yes Yes Yes Yes Yes Yes Yes Call Log (Incoming) 100 Max 10 (100 Max) 10 (100 Max) 10 (100 Max) 10 (100 Max) 10 (100 Max) 10 (100 Max) 10 (100 Max) Call Log (Outgoing) 100 Max 5 (100 Max) 5 (100 Max) 5 (100 Max) 5 (100 Max) 5 (100 Max) 5 (100 Max) 5 (100 Max) Function Button 4(x6 on LCD) 4 (12x4) Yes ** Yes ** Yes ** Interface for CTI (3rd party) PC LAN Port PC LAN Port PC LAN Port PC LAN Port PC LAN Port Add-on Key Module/DSS Console -/- - Yes Yes Bluetooth Module Yes Yes Yes Yes Self Labeling Yes Yes Digital Extra Device Port Wireless XDP Wireless XDP Wireless XDP Navigation Key Yes Yes Yes Yes Yes Yes Yes Yes Ringer Tone/Melody vibration 15+ vibration 15+ vibration Wall Mounting Yes Yes Yes Yes Yes Yes (Charger) Yes (Charger) Yes (Charger) Color Black Black/White Black/White Black/White Black/White Silver Silver Black Special Features Netcam, Presence, IM Yes Advanced Digital Phones KX-DT346: Digital Telephone with 24 buttons, 6-line backlit LCD and Speakerphone KX-DT343: Digital Telephone with 24 buttons, 3-line backlit LCD and Speakerphone KX-DT333: Digital Telephone with 24 buttons, 3-line LCD and Speakerphone KX-DT1: Digital Telephone with buttons, 1-line backlit LCD and Speakerphone Conference Speakerphone KX-NT700: Conference Speakerphone PoE, SD card slot for recording. PSTN,IP,TDE/NCP-SIP extension, Cordless Phones Connectibility. 1 Supports netcam integration, network presence, chat/im with NT400 and CA. 2 IP Softphone keys include the KX-NCS01 (1 user key), KX-NCS04 (4 user), KX-NCS0 ( user), and KX-NCS16 (16 user). * Contact directory ** Soft buttons on LCD SIP Phones KX-HGT100-B: SIP Telephone with 2 line LCD and 2nd LAN port IP Softphone KX-NCSXX 2 : Easy-to-install software that turns any laptop or desktop PC into an extension of your NCP system. Panasonic System Networks Company of America Executive Offi ces: Three Panasonic Way, Secaucus, NJ (201) Panasonic Customer Service 9 am - 9 pm (EST) Mon. through Fri. 10 am - 7 pm (EST) Sat. and Sun PANA Design and specifi cations subject to change without notice. BTS10063BRO

7 Version 4.0 Specifications Network Communication Platform System Capacity Extension Trunk PS CS Trunk card rules are as follows. Total number of trunk cards accommodated in Small Slot/Regular Slot is up to 5. However, each PRI30 or E1 card is counted as 2 cards. Extension card rules are as follows. Total number of extension cards accommodated in Small Slot is up to 1. Total number of extension cards accommodated in Regular Slot is up to 2 (NCP1000) / 1 (NCP500). DPT can be connected to NCP1000 up to 36 (without DXDP) / 40 (with DXDP). SLT+DPT can be connected to NCP1000 up to 44. DPT can be connected to NCP500 up to DXDP. SLT+DPT can be connected to NCP500 up to DXDP. * Up to NT400 terminals Option List Main Processing Card IPCMPR Option Cards Activation Key Small Slot - Trunk Cards Extension Card Regular Slot - Extension Cards Trunk Card Option Cards for OPB3 Cell Stations (CSs) Other Type Total Number of Extensions (DXDP) IP-Proprietary Telephone (IP-PT) - MPR SIP Telephone - MPR Single Line Telephone (SLT) Digital Proprietary Telephone (DPT) with DXDP DPT and SLT with DXDP Total Number of Trunks SIP Trunks - MPR H.3 - MPR PSTN Analogue Trunks ISDN - BRI ISDN - PRI30 PSTN and ISDN DECT Wireless Handsets DECT Cell Stations (DPT I/F) High Density DECT Cell Station IP DECT Cell Station Built-in Model KX-NCP1104 KX-TDE0110 KX-TDE0111 KX-TDA0196 KX-NCS3102 KX-NCS3104 KX-NCS01 KX-NCS04 KX-NCS0 KX-NCS16 KX-NCS3501 KX-NCS3504 KX-NCS350 KX-NCS3516 KX-NCS3701 KX-NCS3704 KX-NCS370 KX-NCS3716 KX-NCS3910 KX-NCP110 KX-NCP120 KX-NCP1290 KX-NCP1170 KX-NCP1171 KX-NCP1172 KX-NCP1173 KX-NCP1174 KX-NCP11 KX-NCP1190 KX-TDA0161 KX-TDA0162G KX-TDA01 KX-TDA0166 KX-TDA0192 KX-TDA0194 KX-TDA0155 KX-NCP015 KX-TDA015 KX-T7765 Description IP Convergence Main Processing Card (IPCMPR) KX-NCP (156) (24) 24 (2) (6BRI) 60 (2PRI) Channel VoIP DSP Card (DSP4) 16-Channel VoIP DSP Card (DSP16) -Channel VoIP DSP Card (DSP) Remote Card (RMT) 2ch H.3 IP Gateway or 2ch SIP Trunk Activation Key 4ch H.3 IP Gateway or 4ch SIP Trunk Activation Key 1 IP softphone or 1 IP Proprietary Telephone Activation Key 4 IP softphone or 4 IP Proprietary Telephone Activation Key IP softphone or IP Proprietary Telephone Activation Key 16 IP softphone or 16 IP Proprietary Telephone Activation Key 1 IP Proprietary Telephone Activation Key 4 IP Proprietary Telephone Activation Key IP Proprietary Telephone Activation Key 16 IP Proprietary Telephone Activation Key 1 SIP Telephone Activation Key 4 SIP Telephone Activation Key SIP Telephone Activation Key 16 SIP Telephone Activation Key Activation Key for Software Upgrade to Enhanced Version (Software Upgrade 01) 4-Port Analogue Trunk Card (LCOT4) 2-Port BRI Card (BRI2) PRI Card (PRI 30) 4-Port Digital Hybrid Extension Card (DHLC4) -Port Digital Extension Card (DLC) 16-Port Digital Extension Card (DLC16) -Port Single Line Telephone Extension Card (SLC) 16-Port Single Line Telephone Extension Card (SLC16) E-1 Trunk Card (E1) Optional 3-Slot Base Card (OPB3) 4-Port Doorphone Card (DPH4) 2-Port Doorphone Card (German Type)(DPH2) 4-Port External Input/Output Card (EIO4) 16-Channel Echo Canceller Card (ECHO16) 2-Channel Simple Voice Message Card (ESVM2) 4-Channel Simple Voice Message Card (ESVM4) 2-Channel Cell Station Unit Using DHLC/DLC Card (DPT I/F) for DECT Potable Station -Channel IP Cell Station Unite (IP Network Connection) -Channel High-Density Cell Station Unit Using a DHLC/DLC Card (DPT I/F) for DECT Portable Station Doorphone NCP500/1000 platforms are part of the Panasonic Unified Communication Solution. KX-NCP (172) 12* (40) 40 (44) (BRI) 60 (2PRI) KX-NCP1000 Specifications Control Bus Communication Bus Power Input Power Consumption Maximum Power Failure Tolerance Memory Backup Duration Dialling Mode Conversion Ring Frequency Trunk Loop Limit Operating Environment Conference Call Trunk Paging RJ45 Port Connection Cable Dimension Weight (when fully mounted) Trunk Extension Temperature Humidity Internal External MNT Port LAN Port KX-NCP500 KX-NCP1000 KX-NCP500 KX-NCP1000 KX-NCP500 KX-NCP500/1000 Original bus (16-bit, MHz, 10 megabytes per second) H.100 bus conformity (1024 time slots) 100 V AC to 130 V AC; 1.0 A 200 V AC to 240 V AC; 0.5 A 50 Hz/60 Hz KX-NCP500: 47 W, KX-NCP W 300 ms 7 years Dial Pulse (DP) 10 pps, 20 pps Tone (DTMF) Dialling Dial Pulse (DP) 10 pps, 20 pps Tone (DTMF) Dialling DP-DTMF, DTMF-DP 20 Hz/25 Hz (Selectable) 1600 Ohm Maximum 0 C to 40 C ( F to 104 F) 10 % to 90 % (non-condensing) From 10 x 3-party conference call to 4 x -party conference call Level Control: -6 db to +3 db in 3 db steps 1 port (Volume Control: -15 db to +6 db in 3 db steps) 1 (for PC connection) 1 (for LAN connection) Trunk Extensions Paging Output External Voice Input PT-interface CS RJ45, BNC RJ45 1 conductor jack 1 conductor jack RJ mm(w) x 6 mm(h) x 340 mm(d) 430 mm(w) x 12 mm(h) x 340 mm(d) 6.5kg 7.5kg Compatible Panasonic Proprietary Telephones The PBX supports the following telephones: IP Proprietary Telephones (KX-NT300 series, KX-NT400) IP softphones (e.g. KX-NCS100, NCS101) Digital Proprietary Telephones (e.g. KX-DT300, KX-T7600 series) Analogue Proprietary Telephones (e.g. KX-T7700 series) Portable Stations (e.g. KX-TCA355, KX-TCA175, KX-TCA275, KX-TCA256, KX-TCA155) DSS consoles (e.g. KX-T70, KX-DT390)

8 System Feature Capacity System Absent Message-Extension Absent Message-System Call Park Zone Conference COS DID/DDI Table Extension Number Extension Personal Identification Number (PIN) Host PBX Access Code Multiple Subscriber Number (MSN) Number of the Characters of Name Printing Message Queuing Time Table Ring Tone Pattern Plan Simultaneous Programmers SMDR Call Storage Special Carrier Access Code Tenant Time Service Holiday Verification Code Verification Code Personal Identification Number (PIN) Dialling Emergency Call Hot Line Key Pad Protocol Dial (ISDN Service Access) Personal Speed Dialling Quick Dialling Redial System Speed Dialling Groups Broadcasting Group Call Pickup Group Idle Extension Hunting Group Incoming Call Distribution Group Paging Group PS Ring Group Trunk Group VM (DPT) Group VM (DTMF) Group TRS/Barring TRS/Barring Level TRS/Barring Denied Code TRS/Barring Exception Code Item KX-NCP500 KX-NCP x 16 characters x 16 characters parties per conference ( parties total) digits, 1,000 entries 1-5 digits, 1 entry/extension 10 digit 1 entry/extension 10 digits, 10 entries/trunk group 10 entries per ISDN-BRI port 20 one system + 63 personal programmers one manager + 63 personal programmers personal programmers 200 calls 16 digits, 20 entries 24 4 digits, 1,000 entries 10 digits, 1,000 entries digits, 10 entries digits digits digits, 100 entries/extn. digits, 4,00 entries digits digits, 1,000 entries/tenant ( members/group) (16 extensions/group) 12 (12 extensions/group) 2 groups x 12 ports (24 channels) 2 groups x channels 7 16 digits, 100 entries/level 16 digits, 100 entries/level ARS Routing Plan Table Leading Number Table Leading Number Exception Table ARS Carrier Itemised Billing Code Authorisation Code Call Log and Message Waiting Outgoing Call Log - PT Outgoing Call Log - PS Incoming Call Log - PT Message Waiting - PS + Incoming Call Distribution Group Incoming Call Log - PS + Incoming Call Distribution Group Message Waiting - PT + SLT Voice Message Outgoing Message (OGM) OGM Total Recording Time SVM Total Recording Time Built-in Voice Message (ESVM2) Optional Voice Message (ESVM2, ESVM4) Hospitality and Charge Management Features Billing Items for Guest Rooms Hotel Operator Charge Rate Charge Denomination Networking TIE Line Routing and Modification Table Leading Number PBX Code NDSS: Monitored PBXs NDSS: Registered Extensions for Monitor PBX CTI PC Console PC Phone Password System Password for Installer System Password for Administrator for PC Programming System Password for User for PC Programming System Password for Administrator for PT Programming System Password for User for PT Programming Manager Password Programmer Code Installer Level Programmer Code Administrator Level Programmer Code User Level Programmer Code Item KX-NCP500 KX-NCP entries 16 digits, 1,000 entries 16 digits, 200 entries digits 10 digits 100 records/extn. 40 records/system 100 records/extn. 0 records/system 100 records/extn. 1,60 records/system records/extn. or group Total 1,536 records/system 512 minutes (MSG4), 20 minutes (ESVM) 20, 60, or 120 minutes (depending on the recording quality) 125 messages 250 messages 1000 records/pbx 4 7 digits including a decimal 3 currency characters/symbols entries 3 digits 7 digits characters 4-10 characters 4-10 characters 4-10 digits 4-10 digits 4-10 digits 4-16 characters 4-16 characters 0-16 characters Maximum Number of VoIP Channels KX-NCP500 VoIP Codec Used DSP4 DSP16 G G DSP Options Capacity per NCP System Codec Transcoding KX-NCP500 IP-Trunk IP-PT or SIP Ext. DSP4 DSP16 G711 G711 G711 G G729 G729 2 DSP 12 DSP 42 DSP DSP4 3 2 KX-NCP1000 DSP16 16 KX-NCP1000 DSP16 12 DSP 12 DSP 42 PSQE1036WA. Printed in UK. Design and specifications are subject to change without notice.

9 NCP500 NEW BUSINESS EDITIONS BROCHURE EVERY CALL MATTERS Network Communication Platform

10 NCP500 NEW BUSINESS EDITIONS The NCP500 Express New Business Editions, are designed to meet your business communication needs quickly and easily. Both types of system are designed to provide a range of Business features, integral voic , a full range of wired and wireless telephone devices, and a PC application to make using your phone both easy and fast, plus it integrates to other applications. KX-NCP500X Digital solution designed for 4-12 users Equipped as standard with 4 digital Phone Ports (Expandable to 12) Equipped with 4 Single Line Ports for fax or analogue telephones Expandable for digital and IP telephones Equipped with 2 ports Basic Rate Card Communication Assistant Basic Express as standard for all Users KX-NCP500V VoIP solution equipped for IP users Equipped as standard with 4 digital Phone Ports (Expandable to 12) Equipped with 4 Single Line Ports for fax or analogue telephones Equipped with 4 port compression card (DSP4) Equipped with 4 SIP Trunk ports Communication Assistant Basic Express as standard for all Users 2

11 WIDE CHOICE OF TERMINALS Both platform supports a whole range of telephone devices - you can choose Network IP telephones that operate on the same cabling as your PC, or digital telephones through to our colour display DECT wireless portable handsets. Businesses that demand multi-site conference calls - can benefit from the KX-NT700 desktop IP Conference System - improving collaboration, reducing travel costs - and providing that sense of virtual face-to-face meetings. KX-NT700 IP Conference System And with support for a family of analogue devices including fax machines - the KX-NCP500 New Business Editions gives companies an extensive choice of solutions to suit their unique business telephony needs. NCP500X and NCP500V both come with wall mount brackets as standard. KX-NCP500X/V Wall Mount Bracket 3

12 COMMUNICATION ASSISTANT BASIC EXPRESS Enhance user productivity and collaboration Simple point and click telephony Included as standard for all users Expand with CA Pro, CA Supervisor & CA Console as your business grows Integrates with Microsoft Outlook application Anytime anywhere access to business communications BUSINESS BENEFITS Easy to use solution for daily basic telephony features Quickly see who is calling, and link your contacts to reference files Easily text chat to busy colleagues no matter what their availability Access and control voic messages when working at any connected location Control call forwarding settings easily Get reminder of all missed calls IP Camera and door phone integration 4

13 CA Pro CA Basic Express REMOTE WORKER USING SOFTPHONE OFFICE WORKER CA Operator Console CA Supervisor RECEPTIONIST HANDLING CUSTOMER CALLS SUPERVISOR SUPPORTING TEAM MEMBERS COMMUNICATION ASSISTANT TOGETHER WITH THE KX-NCP PLATFORMS ENABLES BUSINESSES TO IMPLEMENT UNIFIED COMMUNICATIONS - ENHANCING BUSINESS PRODUCTIVITY. Mode Communication Assistant Basic Express Communication Assistant Pro Communication Assistant Supervisor Communication Assistant Operator Console Targeted Solution Point and click unified communications, included as standard for all desk based or remote workers. Point and click unified communications for desk based or remote workers. Provides users with real-time presence information. Team supervisors to monitor employees' call activities. A company receptionist can use the Console application to quickly and easily handle multiple calls professionally. Benefits Helps you visually control office communications from your PC. Helps you visually control all your communications from your PC. Stay informed of users availability in real-time. Provides Agent functionality for informal call centres. Helps you to visually manage all your group members telephony activities. Helps you visually control all your communications from your PC using either mouse clicks or quick keyboard operations. 5

14 EVERYTHING MATTERS PNQE1027YA. Printed in UK. Design and specifications are subject to change without notice.