QTMB Fees and Charges. Prepared and effective on 13 January 2014

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1 QTMB Fees and Charges Prepared and effective on 13 January 2014

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3 Introduction At QTMB, you can have as many accounts as you like under the one membership, with the benefits of one statement, one membership number and fewer fees and charges. We try to minimise the impact of fees and charges on our members and provide many services at no charge. These free services are outlined in this brochure. of Fees & Charges Phone and Internet Banking On transactions between accounts owned by you at QTMB (excludes transfers to QTMB third party accounts or transfers to other institutions). Includes BPAY. RediATM, EFTPOS and Visa Debit card transactions on the Everyday account and MyAccount. Cards No charge for initial Visa Debit card and Redicard. Statement Copies When you print from internet banking. No Charge for Cheque Books We do not charge for cheque books. No Early Repayment Penalty No early repayment penalty on car and personal loans. Payroll Deductions payroll deductions to any QTMB account. Financial Planners first interview #. Motor Vehicle Consultants service to help you buy/sell your car at the best price. Travel Service Contact Diploma Travel for a free quote. All fees and charges are current at time of printing and subject to change without notice. Inclusive of GST (where applicable). Terms and conditions apply to the products and services in this brochure. Registered to BPAY Pty Ltd ABN # All advice must be documented in a Statement of Advice (SOA) and fees apply for this service. 3

4 Loans Loan fees for new loans are fully disclosed in your loan contract. The following list outlines our current loan related fees and charges. Personal Loans Establishment fee $125 Establishment fee - Goods Security Agreement $125 Establishment fee for Further Advance - Personal Loan and Personal Loan with Goods Security Agreement $125 Early payout fee Nil Business Loans (unsecured) Establishment fee $150 to $500 Home Loans/Home Loan Overdrafts Establishment fee* $600 Establishment fee for each additional loan against existing security Establishment fee for Further Advance $300 plus valuations at cost $300 plus valuations at cost Loan Splitting fee - new home loan $150 Business Loans (secured) Establishment fee* - secured by residential property $600 Establishment fee* - secured by non-residential property Assessed on individual basis Other Mortgage Secured Loans/Overdraft Establishment fee* $600 *Includes the cost of a standard valuation. All Mortgage Secured Loans/Overdrafts Deferred application fee payable if you repay your loan within 4 years of the mortgage date if the mortgage date is before 20 April 2011 $800 For each additional property security, a further $125 For each additional valuation At cost 4

5 Fixing/Refixing fee on established loans $300 Loan Splitting fee - existing Home Loans $200 Guarantees Company/Trust Documentation Review Fee $150 each $100 per entity Substitution of mortgage security (single property) $300 Fees for release of mortgage - 1. Refinance or sale - plus an agent s fee if not settled in Brisbane Metropolitan area $ Loan paid in full and documents handed to owner $ Loan paid in full and release of mortgage registered with Dept. Environment and Resource Management $ Early Termination Fee Fixed Interest Rate Payable if you repay your loan or change to a variable interest rate during the fixed rate period Extra Payment Fee Payable if you make extra repayments that exceed $10,000 per annum during any fixed period Interest differential fee as defined in the loan contract plus $200 administration fee Interest differential as defined in the loan contract Interest Rate Lock-in Fee* Payable at time of application if you elect to lock-in your interest rate for a period of 90 days from the date you apply for your loan The greater of $500 or 0.15% of the value of the loan *Available on mortgage secured Fixed Rate Home/Investment Loans only. Administration Fee Payable in addition to when otherwise specified in this brochure, if we vary or renegotiate the terms of your loan contract at your request $200 5

6 QTMB Choices and Gold Star Programs QTMB Choices & Gold Star Premium - Annual fee Gold Star* - Annual fee Gold Star Plus* - Annual fee Switching fee Payable when switching from: Gold Star to QTMB Choices Gold Star Plus to QTMB Choices Existing QTMB Home Loan customers switching to QTMB Choices - only applicable when there are no further borrowings $395 $350 $395 $345 $300 $300 *The Gold Star and the Gold Star Plus ceased being available to new participants from 18 March From 1 October 2011 Gold Star Premium was renamed QTMB Choices. Teachers Life Package Teachers Life Membership Payable in conjunction with a Teachers Life Home Loan product $25 per month Switching fee Payable when switching from an existing QTMB Home Loan to a Teachers Life Home Loan $300 Personal Loan - Establishment fee $125 Dealing Fee Payable in addition to when otherwise specified in this brochure, if we give or withhold our consent to a document that affects our security $200 Other Secured Loans Frozen Savings - Establishment fee $150 Redraw fee - Mortgage Saver only $25 Collections Drawing Without Funds Where debits are paid and where an account overdraws or remains overdrawn without an approved facility limit, or the facility limit is exceeded $20 Arrears Administration Fee Payable (at our discretion) if an event of default occurs $20 Enforcement expenses At cost 6

7 Internet Banking Security Tokens Issue fee $20 Maintenance fee $1.00 per month until token is returned to QTMB Replacement fee for lost and/or stolen tokens $30 External Charges Other Government Departments Dept. of Environment and Resource Management fees - registration, release, transfer (up to $180,000), mortgage Dept. of Environment and Resource Management fees - registration of transfer $ per item $ per item + $29.80 for each additional $10,000 or part thereof in excess of $180,000 Settlement Notice and Withdrawal of Settlement Notices $29.80 Requisition fee $37.90 Dept. of Environment and Resource Management search fee $30.00 per search Bankruptcy search $27 per person Environmental Register search $58.49 per search Land Tax clearance $47.47 per search Main Roads search $41.20 per search Production fees $110 per document External Lawyers Fees Professional costs, telephone calls, facsimile charges, courier fees and other incidentals, for preparation of mortgage documents When applicable, as incurred and at cost Queensland Government - Insolvency and Trustee Service Australia Search of the PPS register $4.00 Variation/Renewal of Financing Statement $8.00 Registration of Financing Statement $8.00 Consumer Credit Insurance (Death/Disability/Unemployment) Premium quoted upon request 7

8 Cards Visa Debit cards Emergency replacement card Replacement card and PIN $300 (overseas) International courier charge (overseas) Visa Fees Voucher requests $20 per voucher (rebated to member if fraudulent transaction) Chargeback fee $27.50 EFT dispute voucher request $19.80 per voucher Card Accounts Initial card issue 1st replacement card 2nd and each subsequent replacement card (excludes emergency replacement Visa cards) Courier Card/PIN fee Additional Cards 1st additional card $10 each $30 per item 2nd and each subsequent additional card $10 Transaction Fees Our fees and charges structure works on a user pays basis that reflects the cost of transactions. Members will find an itemised outline of transaction fees charged on each statement. Account keeping fee - Everyday account only $6 per month* *Waived if $2,000 deposited in the month Staff Assisted Transaction Fees All Deposits Cash Withdrawal $2 + Bank Cheque Withdrawal (non-rebateable) $8 + Transfer Savings-Savings $2 + Transfer Savings-Loan $2 + 8

9 ATM Transaction Fees rediatm and NAB ATM Withdrawal $ rediatm and NAB ATM Balance Enquiry (non-rebateable) 2 free per month then $0.60 each + Incorrect PIN Insufficient Funds (non-rebateable) $ Transfer Savings-Savings Transfer Savings-Loan Important note re: non rediatm fees - ATM Direct charging is in effect in Australia according to the RBA s requirements. Transactions conducted on non rediatms will be charged an up front fee which is determined by the ATM owner. EFTPOS Transaction Fees Withdrawal $ Incorrect PIN Insufficient Funds (non-rebateable) $ Other Transaction Fees Telephone Transfer-own savings-own savings Telephone Transfer-own savings-own loan Internet Transfer-own savings-own savings Internet Transfer-own savings-own loan Internet Transfer to someone else s account or to another Institution $ BPAY Visa Purchase (using credit option) Visa Cash Advance-domestic $4.50 Visa Cash Advance-overseas (including OS ATM withdrawals) $4.50 Withdrawal $2.50 Decline (non-rebateable) $2 Direct Debit $ Member Cheque $ Periodic Payment-savings-loan Periodic Payment-savings-savings Periodic Payment-savings-investment Periodic Payment-cheque $4 9

10 Periodic Payment-bulk cheque $2 Periodic Payment-external regular electronic payment $2 + Periodic Payment-external one-off electronic payment $4 + Automatic Sweep Payroll Credit Direct Credit NAB Deposit + for Everyday account Additional Business Account Fees Cash Deposit $2/Deposit Cheque Deposit $2/Deposit Cash $2/Deposit Cheque $2/Deposit NAB Deposit $2.50/Deposit BPAY $0.30 Automatic Sweep *Base Monthly fee $5 *Base monthly fee rebated if average monthly credit balance is greater than $5,000. Monthly Fee Rebate # Each member is eligible for a monthly fee rebate up to $ The rebate value is calculated according to the dollar value of the member s relationship with QTMB. All Members Receive $1 for every $1,000 held in QTMB savings/loans* Maximum Rebate is $50 *Calculation of the monthly rebate is based upon: Average savings account balance or overdraft + balance of loan at end of month + balance of term deposit at end of month - unauthorised overdraft. For each whole $1,000 in the result obtained above, $1.00 fee rebate will be awarded up to a value of $ For joint loan and/or term deposit accounts, only the primary account holder will be eligible for the rebate. # The Everyday account and MyAccount are not part of the fee rebate scheme and their balances do not contribute to the rebate calculation for the other accounts the member holds. 10

11 Other Savings Account Fees Transaction Verification Vouchers Dated up to 6 months prior Older than 6 months No charge $30 per archive box Cheque Fees Special answer fee Special answer fee - by personal delivery $15 per cheque $60 per hour with a minimum fee of $30 (plus expenses) Dishonour of Deposited Cheque Via QTMB Via No charge No charge Statements Dated up to 6 months prior No charge Older than 6 months $2 per page Faxing statements An additional $1 per page Member accessing internet banking Statements on more regular frequency than 6 month standard cycle $1 per statement Overseas Visa Cash Advance OS $4.50 ATM Withdrawal OS $4.50 Multi Currency Cash Passport (MasterCard) Foreign Exchange Fees In-branch loads A$10. Reloads by BPAY 1% of dollar value. Foreign Bank Drafts Overseas Telegraphic Transfers Foreign Bank AUD Telegraphic Transfers A$15 for drafts in overseas currencies A$30 for overseas telegraphic transfers A$60 for foreign telegraphic transfers in Australian dollars Overseas banks including the agent bank may charge a handling fee; check supplied details. Foreign Currency (cash) 1.00% fee of the A$ amount with a minimum of $7 per currency 11

12 Repurchase of Foreign Currency A$5 Repurchase of Foreign International Drafts and Cheques A$10 Foreign International Drafts and Cheques processed for repurchase on a collection basis A$50 Specific Products Bank Guarantee Fees Establishment fee $200 Maintenance fee 1.00% of the amount of the guarantee each half year in advance Term Deposits Early Redemption fee Interest rate reduced by 2.00% for the term of the deposit Member Chequing Fees Stop Payment Cheque Dishonour fee Payment Honouring fee Voucher Retrieval fee $4 per request $15 per cheque $15 per day $20 per voucher Direct Debits Dishonour fees Where direct debit cannot be made due to insufficient cleared funds available $15 Payment Honouring fee $15 per day Manual Dishonour fee Where dishonour is at member s request $22 Direct Entry/EFT Recall $55 per request Audit Certificate $25 per certificate Swift Payments inward $10 Bank Trace fee $20 Electronic Funds Transfer within Australia (same day) $35 plus $2 Staff Assisted Transaction fee 12

13 QTMB Zest Financial and Lifestyle Program Annual Membership fee $30 Cash Handling Cash Request Fees Cash withdrawals of more than $5,000 require 24 hours notice Cash delivery charges, levied by the cash provider to QTMB, are passed on at cost for large withdrawals. The charge is determined at the time of the request and may vary according to location Inactivity Biannual Inactivity Fee* $10 * If you don t use your membership for a period exceeding 12 months, an inactivity fee may apply on accounts with a balance of less than $500. The fee will be charged biannually. If your account becomes overdrawn as a result, your share account will be offset, and we may be forced to terminate your membership. For members under 18 an inactivity fee applies after non-use for a period exceeding 24 months where a minimum balance of $100 is not maintained. Financial Planning Interviews (includes GST) First interview No cost^ Subsequent or consultancy interviews: we may charge an hourly fee for work undertaken (not covered by the fees below). Financial Planner Support Staff $275 - $550 per hour $165 per hour ^ All personal advice must be documented in a Statement of Advice (your personal financial plan) and fees apply for this service. Financial Plan Preparation/ Statement of Advice (SOA) Fees (includes GST) Depending on complexity# $990 - $5,500 # The cost of the SOA will depend on the advice provided. More complex SOAs and revisions to SOAs could cost more. 13

14 Implementation (includes GST) For implementing the strategies recommended in your Financial Plan, the following implementation fees apply to funds invested: First $400, % Second $400, % Over $800,000 Nil (Max. fee $5,280) Reviewing your Financial Plan and Ongoing Services (includes GST) Reviewing your goals, strategy, circumstances and investments is vital to ensure that you remain on track to meet your objectives. The ongoing fee for our review service is a percentage based fee which is calculated on your holdings and paid via your investment. The fee for this service will be up to 1.50%. QT Financial Planning Pty Ltd ABN is a Corporate Authorised Representative (ASIC No ) of Actuate Alliance Services Pty Ltd, ABN , AFSL , Level 17, 100 Pacific Highway, North Sydney, NSW

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16 local branch qtmb.com.au QT Mutual Bank Limited Head office: 454 St Paul s Terrace, Fortitude Valley, Qld 4006 Mail to PO Box 929, Fortitude Valley, Qld 4006 ABN AFSL/Australian credit licence BQT

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