South Central Management Network e-bulletin

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1 April 2010 South Central Management Network e-bulletin Leadership for a Purpose In This Issue: Management Network Events SHA Innovation & Improvement Event Heads Up (29 June 2010) Regional Innovation Fund Mentoring Skills for Managers & Leaders AHP Challenge Free Conference for NHS Managers HOT TOPICS: 1. Mid Staffordshire Report 2. Transforming Community Services 3. Staff Survey 4. Health of Health Professionals 5. QIPP An Introduction for Clinicians NHS Leadership Awards Department of Health Institute for Innovation & Improvement The Improvement Network Espace Institute of Healthcare Management Foundations for the Future Milestones NHS Midlife Check Need some Inspiration Business School of the Month Previously recommended Websites SharePoint site Information & Resources TO ALL MEMBERS OF THE MANAGEMENT NETWORK Dear Colleagues Welcome to the April edition of the management network newsletter and I want to thank all those members who gave me such positive feedback about the last edition. In this edition, you will find information and events to support the QIPP agenda (Quality, Innovation, Productivity and Prevention). As you know, the newsletter depends on contributions and feedback from all of you and so please continue to get in touch if you have any content, comments and suggestions. If you would like to make a personal contribution, please contact me via the address below: leadershipdevelopment@southcentral.nhs.uk Don t forget that the NHS South Central Leadership Development website can be found at: Kind regards Maggie Woods Leadership Development Manager NHS South Central Leadership Development Team

2 Management Network Events I am delighted that Duncan Goodes, Head of Innovation Promotion for NHS South Central, will be facilitating the next management network event on Friday 14 th May 2010 (2.00pm to 4.30pm) at Rivergate House, Newbury RG14 2PZ. The event will cover: What is innovation? The Innovation adoption Curve Structures, Processes and Outcomes Innovation and QIPP Criteria Benefits - Articulating, capturing and Monetising including use of a Return on investment tool The innovation fund - what it is, what we have done and what we have learnt Local Work on Supporting innovation Questions and possibly even Answers. If you have a laptop, can you please bring it along. We anticipate that this event will be very popular, please therefore book early via events@southcentral.nhs.uk SHA Innovation and Improvement Event Heads up The SHA is hosting a one-day event focused on Innovation, Improvement and Information, with leadership linked to these topics on 29th June 2010 in the Reading Area. Challenging Today Changing Tomorrow Have you got the right tools in your toolkit? Exhibition & Seminars, Surgeries & Networking Take away: Tools & Techniques Resources New Ideas Information will be circulated to management network members as soon as it is finalised. Regional Innovation Fund Exercising the SHA Duty to Promote Innovation High Quality Care for All was published in June 2008 and outlined a legal duty for Strategic Health Authorities to innovate. Often innovation has been defined narrowly, focusing solely on research, when in fact innovation is a broader concept, encompassing clinical practice and service design. Service innovation means people at the frontline finding better ways of caring for patients improving outcomes, experiences and safety. Broadly, there are four ways in which the SHA will support innovation: support invention support adoption - i.e. of new ways of working from outside the NHS support diffusion - the spread of good practice build the innovation and improvement culture

3 The Regional Innovation Fund Innovation is supported through the new Regional Innovation Funds (RIF) held by the SHA for identifying, growing and disseminating innovation. The South Central RIF is expected to be 5million in financial year and this will be used in a number of ways to support the identification of locally new ways to address health priorities within the SHA area. Key Principles Some important Key principles apply to the use of the fund: The fund will support the QIPP agenda The fund will be used to pump prime schemes that are locally new. Innovation is in part about creating evidence, and funding can be used to support the building of local evidence about new ways of working, new products and new systems. Supported applications will address local priorities Funds can only be awarded to NHS organisations Return on Investment is a key consideration Clinical Leadership innovations will be approved by clinical leaders For more information please contact; duncangoodes@southcentral.nhs.uk Mentoring Skills for Managers and Leaders We are pleased to report that due to the popularity of these mentoring workshops, we have extended the programme (flyer attached and application form attached) and therefore have a few places left on Wednesday 21 st July, Wednesday 8 th September and Wednesday 29 th September with additional dates now on Wednesday 6 th October, Wednesday 10 th November and Wednesday 1 st December for band 7 and above. If you would be interested in booking a session, please complete the application form and return before Friday 30 th April heading up your Mentoring Skills for Managers and Leaders to: events@southcentral.nhs.uk Microsoft Word Document Microsoft Word Document AHP Challenge Open to all Allied Health Professionals either in a team or as an individual - bands 5 and above. This event will be an excellent opportunity to review and test your leadership and communication skills in a safe environment - working as a team to work through a topical scenario. Each group will be overseen by a senior AHP who will be able to offer constructive feedback to all participants. The event is deliberately AHP only this year to offer AHPs the opportunity to build confidence in leadership. The event is co-sponsored by the SHA. It is an oppportunity too good to miss for staff who want to test/develop their skills in a challenging environment. Dates: Venue: 17 June 2010 preceeded by overnight stay/dinner and briefing 16th June. Norton Park Hotel, Winchester For further information please contact Beverley Harden, AHP Lead South Central SHA - beverley.harden@southcentral.nhs.uk

4 Free Conference for NHS Managers The NHS Prime Inaugural Conference entitled Managing in Challenging Times is to be held at the CBI Conference Centre, London on Tuesday 22 nd June There is free of charge entrance as an NHS staff member to hear: (i) a number of keynote presentations (ii) case studies from Trusts themselves, and (iii) themed interactive workshops These include: Attaining World Class Healthcare: The future challenge for the NHS Staff Engagement: Findings and implications from the 2009 NHS staff survey The Francis Inquiry into Mid-Staffs FT: Key findings and lessons of the inquiry Effective staff and patient management in the NHS: Critical drivers for optimising productivity The new Trust TOPS Ratings: An introduction to the eagerly awaited 360 performance outcomesbased measures A 1-page flyer is below. Register at VaLUENTiS NHS Prime Conf brochure1pp flyer pdf Hot Topics 1) Mid Staffordshire Report Please follow the link to the report into Mid Staffordshire NHS Foundation Trust. 2) Transforming Community Services: The assurance and approvals process for PCTprovided community services The NHS Operating Framework 2010/11 set a requirement for proposals for future forms of PCTprovided community services to be agreed with SHAs by 31 March Building on Enabling new patterns of provision, further guidance has been published that aims to support: PCTs as they develop proposals for the future shape of their community services SHAs in their role to assure PCT proposals for community provider organisational form ics/publications/publicationspolicyandguidan ce/dh_112147

5 3) NHS Staff Survey The annual national survey of NHS staff in England is one of the largest surveys of its kind. Its purpose is to collect staff views about their experiences of working in the NHS. The survey provides 40 key findings about working in the NHS To view the survey results for your Trust please follow the link; hcare/nhsstaffsurveys.cfm 4) Health of Health Professionals White Paper working group, Invisible Patients Report This report sets out how organisations can ensure they support their workforce and build healthy workplaces for clinical professionals. Its recommendations are based on evidence reviewed for the report as well as best practice within healthcare organisations across the UK. The report also identifies the need for healthcare organisations and individual practitioners to prevent and manage ill health, and for specialist services to be created for the sick health professionals who need them. ics/publications/publicationspolicyandguidan ce/dh_ ) The NHS Quality, Innovation, Productivity and Prevention Challenge: An Introduction for Clinicians This booklet has been published to support clinical teams and NHS organisations to meet the quality and productivity challenge, and provides ways in which NHS clinicians can all get involved in shaping the response locally. It is important that clinicians start to discuss with colleagues how to continue to improve the quality of care provided, and do so more efficiently. Clinicians can listen to patients and work closely with managers to make sustainable improvements. gitalasset/dh_ pdf NHS Leadership Awards Leadership Awards 2010 Nominations now open until 28 th May These awards aim to fulfill the commitments of the National Leadership Council, recognizing the leaders in the service today and helping to foster the leaders of the future. Created to recognize and celebrate the outstanding leaders you work with at all levels of the NHS; nominations are open to everyone working for, or on behalf of, the NHS in England. Categories: NHS Board of the Year new for 2010 NHS Community Leader of the Year new for 2010 NHS Innovator of the Year NHS Award for Inspiration NHS Leader of the Year NHS Mentor of the Year NHS Newcomer of the Year new for 2010 NHS Partnership Award of the Year NHS Quality Champion of the Year

6 The NHS National Leadership Council has launched The Healthy NHS Board: Principles for Good Governance, highlighting the critical role boards play in ensuring that quality, centred on patient safety, effective care and patient experience, is at the heart of the NHS &SubjectId=36 Future of nursing and midwifery The Prime Minister s Commission on The Future of Nursing and Midwifery has published its report - Front-line Care:The Future of Nursing and Midwifery in England. It sets out the way forward and outlines achievable next steps. Institute for Innovation & Improvement A Guide to Values in the NHS The NHS Institute for Innovation and Improvement has been working with organisations from across the NHS to co-design a suite of resources that are useful and usable, whether you are setting out to develop new values for your organisation, refresh existing values, or checking alignment with the national values in The NHS Constitution. Quality and Service Improvement Tools Are you starting out on a quality and service improvement project? The Institute s Library has searchable details of quality and improvement tools which could be just what you need to ensure your project gets off to a good start. The Improvement Network The Improvement Network's Improvement Tools can support you in this area. For more on motivation and goal-setting, access two articles: 'How to Motivate Your Team' and 'How to Help Your Team Set Their Objectives'. /core/page.do?pageid= Managing stress The Improvement Network's Improvement Tools can support you in this area. For some top tips on the subject access: 'Reducing Team Stress'. Lean management in the NHS /imp/core/page.do?pageid=

7 Espace espace is a NHS community based online collaboration tool dedicated to improving healthcare and wellness by sharing knowledge and experiences of technology enabled change. It uses the power of the web to make it easier for NHS professionals to work together whenever and wherever they need to. espace brings improved information sharing, enhanced communications and supports new and existing networks and communities. There has been some interesting recent publicity following the publication of the Francis Report into events at Mid Staffordshire NHS Foundation Trust and the associated report on Assuring the Quality of Senior Managers. IHM has been developing for the last year, its own Accreditation Scheme for managers which will be launched over the next couple of months and may be of interest to network members. There will also be some local regional events within IHM South Central and you may be interested in the Accelerated Lean Skills Programme in Oxford from 29 th June to 1 st July This year s Annual Conference Managing Risk and Awards Dinner will be held at the University of Oxford on 21/22 September 2010 and the cost to members will be significantly less than for nonmembers! The IHM regional group is also planning a couple of relevant events leading up to the conference, based in different localities. If you want to find out more, see the IHM website or contact the membership helpdesk on or the local link Mik Horswell on mikh@micklefield.demon.co.uk Foundations for the Future The University of Reading is holding an open evening for NHS staff who are interested in finding out how they can flexibly study for a Postgraduate Certificate, Diploma or Masters in Health and Social Care Management. To find out more, look on the website; To find out what current students think of the programme go to; ed-hscm-studentprofiles.aspx ed-hscm-home.aspx

8 Milestones We have reached the time of year when many managers are reviewing objectives for the year ahead and updating PDPs. With this in mind, now could be an ideal time to start studying for an accredited postgraduate module which can be completed in less than 10 weeks and with no exam (just a work-based assignment which will benefit both you and your organisation). The SHA is still offering 100 bursaries (which halves the cost). To find out more, go to: _ milestones.pdf and NHS Midlife Check A free, online lifestyle assessment service for adults aged 40 and over has been launched by the Department of Health. NHS MidLifeCheck is an innovative preventative health tool, designed to help midlifers positively change their lifestyle behaviours and improve their quality and length of life. It provides tailored advice, behaviour-change planning and support service signposting. Need some Inspiration? How about listening to President Obama s brilliant inaugural speech; Listen to the podcasts by Margaret Wheatley; Have a look at the Future Engage Deliver Website;

9 Business School of the Month Ashridge Business School Ashridge Business School, established in 1959, is one of the leading centres for executive education in the world and is consistently ranked as one of the world s top business schools in the annual Financial Times rankings. It describes its purpose as to develop managers. By developing their knowledge, skills, behaviours and practices, Ashridge seeks to contribute to its personal success, that of its organisations and of wider society. The Ashridge Business School website is at: Ashridge has six research centres and these can be seen at: then follow the links depending on your particular interests. There is a very good resources section. The Ashridge Journal, called 360 is published twice a year and has a host of interesting papers on management and leadership. The latest edition is at You can download a pdf version of the whole edition, or you can click on each of the articles to read or download them. For example, Generation Y and Learning at: +Generation+Y+and+learning?opendocument. There are also links to previous editions going back as far as Another regular publication is Converse (which has papers on Ashridge s consulting work). It s at Again articles can be downloaded from here. In addition, in the Faculty publications section, you can see about 250 research articles (most recent first), many of which can be downloaded (if you see the pdf icon) at: V=False. And if you want to know more about its current research, follow the links at: Previously Recommended Websites and Business School Resources One of the aims of the South Central Management Network is to share knowledge of resources that are available to us. We have now drawn together all of the recommended websites we have featured in all of the Management Network e-bulletins that have been published up to the end of 2009, as well as the links to the Business Schools that have featured over this time (in alphabetical order). You may not have seen these last time. These documents are available on the Management Network SharePoint site at: 20links%20from%20e-bulletin% doc and at %20Schools%20of%20the%20Month% doc. The links on these documents should still work, but if you discover any that don t work, or if you are aware of useful new ones which you would like to see featured in future e-bulletins, please john.hunt@southcentral.nhs.uk.

10 SharePoint site Please remember that we have set up a SharePoint site specifically for the South Central Management Network. This features a range of information and resources, including past e-bulletins together with a number of other useful documents. At this stage, the resource is only available to managers within the NHS, and can be accessed via this link: If you have an NHS address and the link does not work for you, please john.hunt@southcentral.nhs.uk and head your Access to Management Network SharePoint site. Information and Resources Pay rates for staff on Agenda for Change x Assuring the Quality of Senior NHS Managers - Research Report H_ Society, Healthy Lives - Tackling Health Inequalities This independent report, commissioned by the Secretary of State for Health, from Professor Sir Michael Marmot of University College London, provides advice on policy objectives in the short, medium and longer term to inform the development of a post-2010 cross government health inequalities strategy. Full Report: Executive summary: Google Wonder Wheel: try your search as mind map Meta search engines: compare results from various search engines;

11 Yours Views and Contributions Please If you have any comments, suggestions or contributions about what you would like to feature in future editions of this Management Network e-bulletin, do please let us know: We want to aim for reasonably brief, relevant and interesting topics delivered direct to you by the bimonthly e-bulletin and so your ideas would be appreciated. Produced by South Central SHA Leadership Development Team