Mid Staffordshire NHSFT Public Inquiry

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Mid Staffordshire NHSFT Public Inquiry"

Transcription

1 REPORT TO THE TRUST BOARD 28 February 2013 C Title Mid Staffordshire NHSFT Public Inquiry Executive summary The purpose of this report is to present the recommendations of the Francis Report and confirm that a considered review of the findings has commenced within the Trust. On Wednesday 06 February 2013, Sir Robert Francis Report published his report outlining the failure of care at the Mid Staffordshire NHS Foundation Trust. The report described a lack of care, compassion and leadership across the whole health economy and identified a number of findings under five key themes against these failures. There are 290 recommendations for change within the NHS as a whole based on this analysis. The Trust recognises that in response to the recommendations, every member of the Trust s staff and our stakeholders have an important part to play in actions we take in response to this report. The findings resonate strongly with the Trust s existing strategic vision of An Integrated Foundation Trust with a passion for quality and excellence and the intensive work already in progress to improve quality of care across our portfolio of services. Recommendations The Trust Board is asked to: i. Consider the Francis report and note that the recommendations are under review. ii. iii. iv. Note that the Trust has begun full engagement with staff to ensure that any resulting actions are informed from across the Trust irrespective of role or level within the Trust. Note that the Trust is engaged in discussions with wider stakeholders within the local health economy, including commissioners and other providers to ensure a collective response is achieved within Leicester, Leicestershire and Rutland. Note that the full recommendations will be considered at Trust Board in March to agree application and confirm next steps.

2 Related Trust objectives Risk and assurance Legal implications/ regulatory requirements Presenting Director The implications of this report relate to all our strategic objectives. None identified. The legal implications and regulatory requirements will be assessed as part of the DH/Commissiong/Provider response. Jackie Ardley Chief Nurse Dr Sab Bhaumik Medical Director Author(s) Jackie Ardley, Executive Director of Quality and Innovation / Chief Nurse Bal Johal Head of QPP *Disclaimer: This report is submitted to the Trust Board for amendment or approval as appropriate. It should not be regarded or published as Trust Policy until it is formally agreed at the Board meeting, which the press and public are entitled to attend.

3 1. Introduction 1.1 On Wednesday 06 February 2013, Sir Robert Francis Report published his report outlining the failure of care at the Mid Staffordshire NHS Foundation Trust. The report described a lack of care, compassion and leadership across the whole health economy and identified a number of findings under five key themes against these failures. There are 290 recommendations for change within the NHS as a whole based on this analysis The Trust recognises that in response to the recommendations, every member of the Trust s staff and our stakeholders have an important part to play in actions we take in response to this report.. The findings resonate strongly with the Trust s existing strategic vision of An Integrated Foundation trust with a passion for quality and excellence and the intensive work already in progress to improve quality of care across our portfolio of services 1.2 Full copies of the executive summary, inquiry and supporting papers can be found at 2. Recommendations The Trust Board is asked to: i. Consider the Francis report and note that the recommendations are under review. ii. iii. iv. Note that the Trust has begun full engagement with staff to ensure that any resulting actions are informed from across the Trust irrespective of role or level within the Trust. Note that the Trust is engaged in discussions with wider stakeholders within the local health economy, including commissioners and other providers to ensure a collective response is achieved within Leicester, Leicestershire and Rutland. Note that the full recommendations will be considered at Trust Board in March to agree application and confirm next steps. 3. Summary of Recommendation Themes The recommendations are grouped according to themes identified by the inquiry, of which there are five. These five themes include recommendations that extend beyond the remit/authority of a provider Trust, (for example the role of HealthWatch); therefore it is necessary for the Trust to identify those recommendations that require a specific provider response along with those where collaborative work is needed with other local stakeholders.

4 The five themes are: Fundamental standards of care with rigorous inspection and sanctions should be created. Standards to be defined by patients and public and should include staffing. Non-compliance should not be tolerated. Openness transparency and candour are essential. Every healthcare organisation and everyone working for them must be honest, open and truthful in all their dealings with patients and the public, and organisational and personal interests must never be allowed to outweigh the duty to be honest, open and truthful. Proper standards of nursing care are required. An increased focus on the caring aspect of the nursing role is needed. There should be values-based assessment for entry to profession and training must include hands on education. Healthcare support workers need adequate training and regulation. No one should provide hands on care if not properly trained and registered to do so. Strong patient-centred leadership is needed. The report recommends that an NHS Leadership College should be established to promote common training for senior NHS staff. Leaders should be held to account for failures of care Accurate and useful information should be available. More sophisticated information is needed to demonstrate compliance with fundamental standards. The Trust Board is accountable for compliance with fundamental standards and it should be a criminal offence to wilfully omit information. There are two immediate recommendations which should be our initial focus for discussion and action. These are: Recommendation one - requires all service providers to consider the findings and recommendations of the Francis Report and decide how to apply them to their own work. Recommendation Two - requires each organisation to announce at the earliest practicable time its decision on the extent to which it accepts the recommendations and what it needs to do to implement those accepted. 4. Discussion National Response 4.1 It should be noted that, whilst a number of Ministerial statements, statements by national bodies and political commentary has been made, the Department of Health has not yet formally responded to the Public Inquiry report Local Response 4.2 Local NHS and other statutory partners will need to come together to inform a local system wide discussion to ensure that: Collective learning is achieved from failings identified within the Francis Report

5 A coordinated response is made within Leicester, Leicestershire and Rutland. Along with the work to address provider specific recommendations at LPT the outputs of the local response will form future reports to the Trust Board from March 2013 onwards so that there is transparency and assurance for local people in meeting the challenges and recommendations the Francis report describes. 4.3 The Francis report was analysed by the Executive Team on 06 February 2013 and then was the subject of more detailed discussions with Divisional and Clinical Directors on 18 th February and our Quality Assurance committee on 19 February where it was resolved not to present a paper in advance of considered discussions and the full engagement of staff in developing the our response. 4.4 Engagement with all Trust staff has already begun with a number of briefings issued to staff and published on the Trust Intranet. In addition the Chairman and Chief Executive have written a letter that has been sent to every member of staff encouraging them to properly engage in the response to the Francis Report; this involves ensuring staff feel supported and empowered to raise any behaviours and barriers to delivering high quality care. The letter also seeks to ensure that teams openly discuss the report and how it affects the work they undertake. It should be noted that this encouragement extends beyond those involved in the delivery of hands on care, as our vision statement clearly states that all our staff are part of the process and accountability for delivering high quality services. 5. Conclusion 5.1 This report highlights at a high level the key recommendations from the Francis Report and the local response both within the local health system and internally within the Trust with the emphasis on staff engagement and ensuring the response to this report is embedded into the Trust s governance framework. There will be a number of actions required within the Trust which will be the subject of future Board reports, supported by work taking place in response to the recommendations within our Board Committees and across the workforce. Appendix 1 shows a copy of the letter sent to all staff along with an initial list of web links to statements made by some national bodies.

6 Appendix 1 A Message to all staff from our Chairman David Chiddick and Chief Executive John Short Together we must take on board the findings of the Francis Report and tackle any barriers and behaviours that prevent us achieving excellence. We know on many occasions our dedicated staff deliver high quality care, very often going above and beyond what is required. However we can all recognise where there are examples of poor care. We need to challenge one another about this, especially the view (from a minority) that patient care is somehow someone else s responsibility. We need to support each other to improve. The Francis Report asks everyone to: Ensure patient care is first and foremost in our minds Examine our individual and collective responsibilities in caring for patients Look carefully at the quality of care we provide in the NHS Be open and transparent in our work At LPT we are striving for excellence in the service we provide for local people: Our vision to be an organisation with a passion for quality and excellence stands firm. Our number one priority remains delivering quality care. We all want LPT to be an exemplary place to work, where care and compassion can flourish. Every member of the Trust is vital to this process. We need to hear from you directly and we need your help to make this a reality. Please take time in your team to discuss the Francis Report, and consider what is needed on the ground, where you are, to break down those barriers and then give us your feedback either through your team leader and/or individually via You have our commitment as a Board to listen and respond to your feedback. Together we can continue to be proud of the NHS and our part in it. David Chiddick and John Short, February 2013 Academy of Medical Royal Colleges Action Against Medical Accidents Age UK Alzheimer's Society British Medical Association British Prime Minister's Office Care Quality Commission Carers UK Centre for Innovation in Health Management Centre for Workforce Intelligence Department of Health Foundation Trust Network General Medical Council General Pharmaceutical Council The Health Foundation Health Service Ombudsman Help the Hospices House of Commons Health Select Committee Institute of Healthcare Management

7 The King's Fund Local Government Association Macmillan Cancer Care Marie Curie Cancer Care Monitor National Council for Palliative Care Nursing & Midwifery Council National Voices NAVCA NHS Alliance NHS Commissioning Board NHS Confederation The Nuffield Trust The Patients Association Reform Royal College of General Practioners Royal College of Midwives Royal College of Nursing Royal College of Obstetricians and Gynaecologists Royal College of Paediatrics and Child Health Royal College of Physicians Royal College of Surgeons Royal College of Surgeons of Edinburgh Royal Pharmaceutical Society Queen's Nursing Institute Skills for Care TUC UK Faculty of Public Health Unite

Ambitions for Palliative and End of Life Care:

Ambitions for Palliative and End of Life Care: Ambitions for Palliative and End of Life Care: A national framework for local action 2015-2020 National Palliative and End of Life Care Partnership Association for Palliative Medicine; Association of Ambulance

More information

Putting the patient first: issues for HR from the Francis report

Putting the patient first: issues for HR from the Francis report February 2013 Discussion paper 7 Putting the patient first: issues for HR from the Francis report This discussion paper has been designed to help inform and shape the format of our forthcoming listening

More information

Date: Meeting: Trust Board Public Meeting. 29 October 2014. Title of Paper: Francis 2 Summary Update Report

Date: Meeting: Trust Board Public Meeting. 29 October 2014. Title of Paper: Francis 2 Summary Update Report Meeting: Trust Board Public Meeting Date: 29 October 2014 Title of Paper: Francis 2 Summary Update Report Key Issues: (Actions, Timescales, Costs etc.) The second Francis report (Francis 2), published

More information

NHS CONFEDERATION MEMBER BRIEFING

NHS CONFEDERATION MEMBER BRIEFING NHS CONFEDERATION MEMBER BRIEFING Government's full response to the Francis report Many of the measures included in today's report, 'Hard Truths: the journey to putting patients first', have already been

More information

NMC response to the Francis report July 2013 Page 1 of 42

NMC response to the Francis report July 2013 Page 1 of 42 NMC response to the Francis report July 2013 Page 1 of 42 Contents Foreword from Mark Addison and Jackie Smith...3 Our role and purpose...5 Introduction...5 What we have done since the first Francis Independent

More information

Review of concerns and complaints handling within NHS Wales submission from the General Pharmaceutical Council

Review of concerns and complaints handling within NHS Wales submission from the General Pharmaceutical Council Review of concerns and complaints handling within NHS Wales submission from the General Pharmaceutical Council Executive summary 1. The General Pharmaceutical Council (GPhC) is the regulator for pharmacists,

More information

Council Meeting, 26/27 March 2014

Council Meeting, 26/27 March 2014 Council Meeting, 26/27 March 2014 HCPC response to the Final Report of A Review of the NHS Hospitals Complaint System Putting Patients Back in the Picture by Right Honourable Ann Clwyd MP and Professor

More information

Clinical Governance and Workforce Committee Summary Report

Clinical Governance and Workforce Committee Summary Report Committee: Trust Board Meeting Date: 25 June 2015 This paper is for: Assurance and Information Title: Clinical Governance and Workforce Committee Summary Report Purpose: The purpose of this report is to

More information

Statutory duty of candour with criminal sanctions Briefing paper on existing accountability mechanisms

Statutory duty of candour with criminal sanctions Briefing paper on existing accountability mechanisms Statutory duty of candour with criminal sanctions Briefing paper on existing accountability mechanisms Background In calling for the culture of the NHS to become more open and honest, Robert Francis QC,

More information

Leicestershire Partnership Trust. Leadership Development Framework

Leicestershire Partnership Trust. Leadership Development Framework Leicestershire Partnership Trust Leadership Development Framework 1 Leadership Development Framework Introduction The NHS in England is facing a period of substantial change in light of the recent Government

More information

To: Interested Parties. Our reference: MLX 310 Date: 2 August 2004. Dear Sir/Madam

To: Interested Parties. Our reference: MLX 310 Date: 2 August 2004. Dear Sir/Madam To: Interested Parties 020 7084 2642 020 7084 2121 anne.thyer@mhra.gsi.gov.uk Our reference: MLX 310 Date: 2 August 2004 Dear Sir/Madam PROPOSALS TO ENABLE THE USE OF ELECTRONIC SIGNATURES ON PRESCRIPTIONS

More information

JOB DESCRIPTION. Chief Nurse

JOB DESCRIPTION. Chief Nurse JOB DESCRIPTION Chief Nurse Post: Band: Division: Department: Responsible to: Responsible for: Chief Nurse Executive Director Trust Services Trust Headquarters Chief Executive Deputy Chief Nurse Head of

More information

NATIONAL QUALITY BOARD. Human Factors in Healthcare. A paper from the NQB Human Factors Subgroup

NATIONAL QUALITY BOARD. Human Factors in Healthcare. A paper from the NQB Human Factors Subgroup NQB(13)(04)(02) NATIONAL QUALITY BOARD Human Factors in Healthcare A paper from the NQB Human Factors Subgroup Purpose 1. To provide the NQB with a near final version of the Concordat on Human Factors

More information

Faster, better, safer communications

Faster, better, safer communications Faster, better, safer communications Using email in health and social care (in England) For patients and healthcare professionals March 2015 Acknowledgements This project was funded by the NHSmail team

More information

A framework of operating principles for managing invited reviews within healthcare

A framework of operating principles for managing invited reviews within healthcare A framework of operating principles for managing invited reviews within healthcare January 2016 Background 03 Introduction 04 01 Purpose 05 02 Responsibility 06 03 Scope 07 04 Indemnity 08 05 Advisory

More information

Health Education East Midlands Approach to Quality. Change to Quality Management Visits - Process from April 2014.

Health Education East Midlands Approach to Quality. Change to Quality Management Visits - Process from April 2014. Health Education East Midlands Approach to Quality Change to Quality Management Visits - Process from April 2014 1 Introduction 03 2 The New Process 06 3 The System 11 4 The Relational Health Audit 12

More information

4 CM/11/14/04 Chief Executive s report to the Board

4 CM/11/14/04 Chief Executive s report to the Board Meeting PUBLIC BOARD MEETING Date 19 November 2014 Agenda item Paper Number Item title Sponsor Author 4 CM/11/14/04 Chief Executive s report to the Board Chief Executive Naomi Paterson PURPOSE OF PAPER:

More information

Complaint and Concern handling and learning

Complaint and Concern handling and learning TAUNTON & SOMERSET NHS FOUNDATION TRUST Complaint and Concern handling and learning Report to: Trust Board on 25 September 2013 Purpose of the Report: (Please type in Bold) This report sets out how the

More information

The importance of nurse leadership in securing quality, safety and patient experience in CCGs

The importance of nurse leadership in securing quality, safety and patient experience in CCGs Briefing note: July 2012 The importance of nurse leadership in securing quality, safety and patient experience in CCGs Introduction For the NHS to meet the challenges ahead, decisions about health services

More information

NMC Revalidation: FAQs. nursingtimes.net/nursing-practice/revalidation

NMC Revalidation: FAQs. nursingtimes.net/nursing-practice/revalidation NMC Revalidation: FAQs Introduction Every nurse who wants to stay on the register and legally be able to work in the UK, must revalidate from December 2015, when they come to re-register. There is a lot

More information

NHS Complaints Handling: Briefing Note. The standard NHS complaints procedure can be used for most complaints about NHS services.

NHS Complaints Handling: Briefing Note. The standard NHS complaints procedure can be used for most complaints about NHS services. APPENDIX 1 NHS Complaints Handling: Briefing Note NHS Complaints Procedure The standard NHS complaints procedure can be used for most complaints about NHS services. The legislation governing the NHS complaints

More information

NICE Implementation Collaborative Concordat

NICE Implementation Collaborative Concordat NICE Implementation Collaborative Concordat Foreword Innovation has always been at the heart of the NHS. Access to innovative medicines, technologies, devices, diagnostics and treatments has transformed

More information

Equal Partners Strategy Summary

Equal Partners Strategy Summary Equal Partners Strategy Summary Informing Consulting Listening Involving Empowering For further information please contact: Sue Eato, Associate Director of Service User and Carer Involvement sue.eato@covwarkpt.nhs.uk

More information

Position statement on the education and training of health care assistants (HCAs)

Position statement on the education and training of health care assistants (HCAs) Position statement on the education and training of 1 of health care care assistants (HCAs) Introduction This document provides commissioners, education providers and employers with guidance on best practice

More information

National Approach to Mentor Preparation for Nurses and Midwives

National Approach to Mentor Preparation for Nurses and Midwives National Approach to Mentor Preparation for Nurses and Midwives Core Curriculum Framework (Second Edition) Incorporating Guidance for: identification and selection of mentors supervising mentor role continuing

More information

NHS England Equality Information Patient and Public Focus First published January 2014 Updated May 2014 Publication Gateway Reference Number: 01704

NHS England Equality Information Patient and Public Focus First published January 2014 Updated May 2014 Publication Gateway Reference Number: 01704 NHS England Equality Information Patient and Public Focus First published January 2014 Updated May 2014 Publication Gateway Reference Number: 01704 NHS England INFORMATION READER BOX Directorate Medical

More information

Welsh Government. Consultation Summary of Responses Report. Legislative Changes affecting Ambulance Services in Wales

Welsh Government. Consultation Summary of Responses Report. Legislative Changes affecting Ambulance Services in Wales Welsh Government Consultation Summary of Responses Report Legislative Changes affecting Ambulance Services in Wales February 2014 Digital ISBN 978 1 4734 1031 2 Crown copyright 2014 WG21186 Contents Page

More information

Our five-year strategy 2015-19

Our five-year strategy 2015-19 Draft summary for comment Draft summary for comment Draft summary for comment Draft summary for comment Draft summary for comment Draft summary Our five-year strategy 2015-19 Introduction Foreword from

More information

Guidance on professional conduct. For nursing and midwifery students

Guidance on professional conduct. For nursing and midwifery students Guidance on professional conduct For nursing and midwifery students 1 We are the nursing and midwifery regulator for England, Wales, Scotland, Northern Ireland and the Islands. We exist to safeguard the

More information

Culture Change in the NHS. Applying the Lessons of the Francis Inquiries. Chris Bostock, NHS Complaints Policy Lead, DH February 2015

Culture Change in the NHS. Applying the Lessons of the Francis Inquiries. Chris Bostock, NHS Complaints Policy Lead, DH February 2015 Culture Change in the NHS Applying the Lessons of the Francis Inquiries Chris Bostock, NHS Complaints Policy Lead, DH February 2015 1 Well-documented issues Health Select Committee report 2011 Robert Francis

More information

Time to Act Urgent Care and A&E: the patient perspective

Time to Act Urgent Care and A&E: the patient perspective Time to Act Urgent Care and A&E: the patient perspective May 2015 Executive Summary The NHS aims to put patients at the centre of everything that it does. Indeed, the NHS Constitution provides rights to

More information

PROPOSALS FOR AMENDMENTS TO THE HUMAN MEDICINES REGULATIONS 2012 TO ALLOW WIDER ACCESS TO NALOXONE FOR USE IN EMERGENCIES

PROPOSALS FOR AMENDMENTS TO THE HUMAN MEDICINES REGULATIONS 2012 TO ALLOW WIDER ACCESS TO NALOXONE FOR USE IN EMERGENCIES To: Interested Organisations Our reference: MLX MLX 383 Date: 19 November 2013 Dear Sir/Madam PROPOSALS FOR AMENDMENTS TO THE HUMAN MEDICINES REGULATIONS 2012 TO ALLOW WIDER ACCESS TO NALOXONE FOR USE

More information

Report to: Public Trust Board Agenda item: 11 Date of Meeting: 18 December 2013

Report to: Public Trust Board Agenda item: 11 Date of Meeting: 18 December 2013 Report to: Public Trust Board Agenda item: 11 Date of Meeting: 18 December 2013 Title of Report: Status: Board Sponsor: Authors: Appendices Complaints Report For Approval Helen Blanchard, Director of Nursing

More information

Date: 26 th February 2015. Approval ( ) Discussion ( ) Assurance ( )

Date: 26 th February 2015. Approval ( ) Discussion ( ) Assurance ( ) TRUST BOARD IN PUBLIC REPORT TITLE: EXECUTIVE SPONSOR: REPORT AUTHOR (s): REPORT DISCUSSED PREVIOUSLY: (name of sub-committee/group & date) Action Required: Date: 26 th February 2015 Agenda Item: 1.6 CHIEF

More information

Chapter 7: Consideration for Listing 1. When Disclosure Scotland receives information which has a bearing on an individual s suitability to work with

Chapter 7: Consideration for Listing 1. When Disclosure Scotland receives information which has a bearing on an individual s suitability to work with Chapter 7: Consideration for Listing 1. When Disclosure Scotland receives information which has a bearing on an individual s suitability to work with vulnerable groups, Disclosure Scotland will undertake

More information

AGENDA ITEM 5 AYRSHIRE SHARED SERVICE JOINT COMMITTEE 1 MAY 2015 AYRSHIRE ROADS ALLIANCE CUSTOMER SERVICE STRATEGY

AGENDA ITEM 5 AYRSHIRE SHARED SERVICE JOINT COMMITTEE 1 MAY 2015 AYRSHIRE ROADS ALLIANCE CUSTOMER SERVICE STRATEGY AYRSHIRE SHARED SERVICE JOINT COMMITTEE 1 MAY 2015 AYRSHIRE ROADS ALLIANCE CUSTOMER SERVICE STRATEGY Report by the Head of Roads Ayrshire Roads Alliance PURPOSE OF REPORT 1. The purpose of this report

More information

Appropriate staffing in health and care settings

Appropriate staffing in health and care settings NMC Briefing Appropriate staffing in health and care settings What is the NMC s interest in staffing? The importance of appropriate staffing was reinforced by the Francis Reports into failings at Mid Staffordshire

More information

Nursing and Midwifery review January 2014

Nursing and Midwifery review January 2014 Presented for: Presented by: Strategic objective: Discussion Date: 28/01/14 Chris Wilkinson, Director of Care Quality and Chief Nurse Excellent Patient Care - Patient Safety Regulatory relevance: CQC Registration:

More information

The NHS Foundation Trust Code of Governance

The NHS Foundation Trust Code of Governance The NHS Foundation Trust Code of Governance www.monitor-nhsft.gov.uk The NHS Foundation Trust Code of Governance 1 Contents 1 Introduction 4 1.1 Why is there a code of governance for NHS foundation trusts?

More information

CQC Corporate Governance Framework

CQC Corporate Governance Framework CQC Corporate Governance Framework Introduction This document describes the components of CQC s Corporate Governance Framework: what it is intended to achieve, what the components of the Framework are

More information

Compassion In Practice: A Summary of the Implementation Plans. are. is our business. Developing our culture of compassionate care

Compassion In Practice: A Summary of the Implementation Plans. are. is our business. Developing our culture of compassionate care Compassion In Practice: A Summary of the Implementation Plans Care Compassion Commitment are Competence Courage is our business Communication Developing our culture of compassionate care 1 Compassion in

More information

The guidance 2. Guidance on professional conduct for nursing and midwifery students. Your guide to practice

The guidance 2. Guidance on professional conduct for nursing and midwifery students. Your guide to practice The guidance 2 Guidance on professional conduct for nursing and midwifery students Your guide to practice The Nursing & Midwifery Council Vision, mission and values Our vision To safeguard the public by

More information

Strengthening nursing leadership and the role of ward managers: The Francis recommendations

Strengthening nursing leadership and the role of ward managers: The Francis recommendations Strengthening nursing leadership and the role of ward managers: The Francis recommendations Howard Catton Head of Policy and International Mid Staffordshire: What went wrong? The decline in standards was

More information

By e-mail. To Attached List. 12 December 2008. Dear Colleague. Arrangements for NHS Patients Receiving Private Healthcare

By e-mail. To Attached List. 12 December 2008. Dear Colleague. Arrangements for NHS Patients Receiving Private Healthcare Healthcare Policy and Strategy Directorate Derek Feeley, Director T: 0131-244 1727 F: 0131-244 2042 E: derek.feeley@scotland.gsi.gov.uk By e-mail To Attached List 12 December 2008 Dear Colleague Arrangements

More information

discussion paper Making it better? Assuring high-quality care in the NHS Leadership Key points February 2013 Issue 14

discussion paper Making it better? Assuring high-quality care in the NHS Leadership Key points February 2013 Issue 14 Leadership discussion paper February 2013 Issue 14 Making it better? Assuring high-quality care in the NHS Key points The NHS must confront the fundamental issue of poor quality care and develop practical

More information

Hard Truths. The Journey to Putting Patients First. Volume One of the Government Response to the Mid Staffordshire NHS Foundation Trust Public Inquiry

Hard Truths. The Journey to Putting Patients First. Volume One of the Government Response to the Mid Staffordshire NHS Foundation Trust Public Inquiry Hard Truths The Journey to Putting Patients First Volume One of the Government Response to the Mid Staffordshire NHS Foundation Trust Public Inquiry 2 volumes not to be sold separately Cm 8777-I Delivering

More information

Leadership and Management Standards for Medical Professionals

Leadership and Management Standards for Medical Professionals Leadership and Management Standards for Medical Professionals Why we need the standards The definition of the standards of medical leadership and management is long overdue, given the correlation between

More information

Guidance for Taking Responsibility: Accountable Clinicians and Informed Patients

Guidance for Taking Responsibility: Accountable Clinicians and Informed Patients June 2014 Guidance for Taking Responsibility: Accountable Clinicians and Informed Patients 01 Background Page 2 The Francis Report made a number of recommendations on the need for there to be a named clinician

More information

Developing a vision & strategy for Nursing,Midwifery and Care-Givers

Developing a vision & strategy for Nursing,Midwifery and Care-Givers Developing a vision & strategy for Nursing,Midwifery and Care-Givers Jane Cummings Chief Nursing Officer England NHS Commissioning Board My Ambition My Aims My Vision and Strategy for Nursing and Midwifery

More information

CHIEF NURSE / DIRECTOR OF CLINICAL GOVERNANCE

CHIEF NURSE / DIRECTOR OF CLINICAL GOVERNANCE www.gov.gg/jobs JOB POSTING CHIEF NURSE / DIRECTOR OF CLINICAL GOVERNANCE JOB TITLE Chief Nurse / Director of Clinical Governance SALARY Attractive Remuneration Package available with post TYPE Full Time

More information

The End of Life Care Strategy promoting high quality care for all adults at the end of life. Prof Mike Richards July 2008

The End of Life Care Strategy promoting high quality care for all adults at the end of life. Prof Mike Richards July 2008 The End of Life Care Strategy promoting high quality care for all adults at the end of life Prof Mike Richards July 2008 The End of Life Care Strategy: Rationale (1) Around 500,000 people die in England

More information

National Standards for Safer Better Healthcare

National Standards for Safer Better Healthcare National Standards for Safer Better Healthcare June 2012 About the Health Information and Quality Authority The (HIQA) is the independent Authority established to drive continuous improvement in Ireland

More information

HOUSE OF COMMONS HEALTH COMMITTEE INQUIRY INTO COMPLAINTS AND LITIGATION

HOUSE OF COMMONS HEALTH COMMITTEE INQUIRY INTO COMPLAINTS AND LITIGATION HOUSE OF COMMONS HEALTH COMMITTEE INQUIRY INTO COMPLAINTS AND LITIGATION SUBMISSION FROM NATIONAL VOICES Summary and Recommendations 1. Effective complaints handling is a vital impetus to improving quality

More information

JOB DESCRIPTION. Executive Director of Nursing, Quality and Governance

JOB DESCRIPTION. Executive Director of Nursing, Quality and Governance JOB DESCRIPTION JOB TITLE: RESPONSIBLE TO: BAND: LOCATION: HOURS OF WORK: DISCLOSURE REQUIRED: Deputy Director of Nursing Executive Director of Nursing, Quality and Governance 8d To be agreed with postholder

More information

Consultation on revised draft Indicative Sanctions Guidance List of parties consulted (*denotes those who have responded)

Consultation on revised draft Indicative Sanctions Guidance List of parties consulted (*denotes those who have responded) 6a - Revised Indicative Sanctions Guidance - Annex A Consultation on revised draft Indicative Sanctions Guidance List of parties consulted (*denotes those who have responded) Academy of Medical Royal Colleges

More information

Delivering Quality in Primary Care National Action Plan. implementing the Healthcare Quality Strategy for NHSScotland

Delivering Quality in Primary Care National Action Plan. implementing the Healthcare Quality Strategy for NHSScotland Delivering Quality in Primary Care National Action Plan implementing the Healthcare Quality Strategy for NHSScotland Delivering Quality in Primary Care National Action Plan implementing the Healthcare

More information

PUBLIC HEALTH WALES NHS TRUST CHIEF EXECUTIVE JOB DESCRIPTION

PUBLIC HEALTH WALES NHS TRUST CHIEF EXECUTIVE JOB DESCRIPTION PUBLIC HEALTH WALES NHS TRUST CHIEF EXECUTIVE JOB DESCRIPTION Post Title: Accountable to: Chief Executive and Accountable Officer for Public Health Wales NHS Trust Trust Chairman and Board for the management

More information

Director of Nursing & Patient Experience

Director of Nursing & Patient Experience Director of Nursing & Patient Experience Job Description & Person Specification Chief Executive s Office, Darlington Memorial Hospital, Hollyhurst Road, Darlington, County Durham DL3 6HX Tel: 01325 380100

More information

for Safer Better Healthcare Draft National Standards for Safer Better Healthcare September 2010 Consultation Document September 2010

for Safer Better Healthcare Draft National Standards for Safer Better Healthcare September 2010 Consultation Document September 2010 Draft National Standards for Safer Better Healthcare Consultation Draft Document National Standards September 2010 for Safer Better Healthcare Consultation Document September 2010 About the Health Information

More information

The City of Edinburgh Council Business plan 2015 18. A thriving, sustainable capital city

The City of Edinburgh Council Business plan 2015 18. A thriving, sustainable capital city The City of Edinburgh Council Business plan 2015 18 A thriving, sustainable capital city Introduction This business plan sets out the strategic direction and priorities for the City of Edinburgh Council

More information

Disclosure of Mistakes and Errors

Disclosure of Mistakes and Errors 2014 HOSPITAL AUTHORITY CONVENTION 8 May 2014 Disclosure of Mistakes and Errors Robert Francis QC Serjeants Inn Chambers 85 Fleet Street London EC4Y 1AE A new broom arrives in the NHS What is the regulatory

More information

In some cases, whistleblowers may bring a case before an employment tribunal, which can award compensation.

In some cases, whistleblowers may bring a case before an employment tribunal, which can award compensation. WHISTLEBLOWING Introduction This factsheet has been produced to provide advice on how to negotiate agreements and procedures on whistleblowing for branch officers and stewards. UNISON recognises that employees

More information

Message from the Chief Executive of the RCM

Message from the Chief Executive of the RCM Message from the Chief Executive of the RCM The Midwifery Leadership Competency Framework has been derived from both the NHS Leadership Qualities Framework and the Clinical Leadership Competency Framework.

More information

Conveys the impact of policy decisions through to members and stakeholders of the leadership forum appropriately.

Conveys the impact of policy decisions through to members and stakeholders of the leadership forum appropriately. ROLE DESCRIPTION AND PERSON SPECIFICATION CHAIR - BME LEADERSHIP FORUM This role description outlines the key responsibilities of the chair of the NHS Confederation's Black and Minority Ethnic (BME) leadership

More information

November 2014 March 2015

November 2014 March 2015 November 2014 March 2015 April 2015 1 Executive Summary & Acknowledgements Background Aims Objectives National context Local context - Trafford School Nurse Service Methodology Project Outline Firs Primary

More information

Together for Health Delivering End of Life Care A Delivery Plan up to 2016 for NHS Wales and its Partners

Together for Health Delivering End of Life Care A Delivery Plan up to 2016 for NHS Wales and its Partners Together for Health Delivering End of Life Care A Delivery Plan up to 2016 for NHS Wales and its Partners The highest standard of care for everyone at the end of life Digital ISBN 978 0 7504 8708 5 Crown

More information

The Florence Nightingale Foundation Chair in Clinical Nursing Practice Research

The Florence Nightingale Foundation Chair in Clinical Nursing Practice Research The University of Manchester The Florence Nightingale Foundation Chair in Clinical Nursing Practice Research A joint post between The School of Nursing, Midwifery and Social Work and Central Manchester

More information

Request for feedback on the revised Code of Governance for NHS Foundation Trusts

Request for feedback on the revised Code of Governance for NHS Foundation Trusts Request for feedback on the revised Code of Governance for NHS Foundation Trusts Introduction 8 November 2013 One of Monitor s key objectives is to make sure that public providers are well led. To this

More information

Delivering in a challenging environment

Delivering in a challenging environment Trust Development Authority Delivering in a challenging environment Refreshed plans for 2015/16 Planning Guidance for NHS Trust Boards December 2014 Delivering in a challenging environment: refreshed plans

More information

Board Meeting 19 March, 2015

Board Meeting 19 March, 2015 Agenda Item 6 Paper F Board Meeting 19 March, 2015 Overview of Key Publications: Freedom to Speak Up, The Morecambe Bay Investigation & Themes and lessons learnt from NHS investigations into matters relating

More information

Communication and Engagement Strategy 2014 2017. Final Version 30 th June 2014

Communication and Engagement Strategy 2014 2017. Final Version 30 th June 2014 Communication and Engagement Strategy 2014 2017 Final Version 30 th June 2014 Contents Introduction 4 Strategic Objectives and Role of Communications 6 Communications now and by 2017 7 Communications and

More information

SCHEDULE OF THIRD PARTIES WITH WHOM THE TRUST HAS A DUTY OF CO-OPERATION

SCHEDULE OF THIRD PARTIES WITH WHOM THE TRUST HAS A DUTY OF CO-OPERATION Directorate of Clinical and Quality Assurance & Trust Secretary SCHEDULE OF THIRD PARTIES WITH WHOM THE TRUST HAS A DUTY OF CO-OPERATION Reference: CEM004 Version: 1.4 This version issued: 14/12/12 Result

More information

Hey members! In this issue. We look forward to hearing your views on our plans. Issue 7. Hull and East Yorkshire Hospitals members Newsletter

Hey members! In this issue. We look forward to hearing your views on our plans. Issue 7. Hull and East Yorkshire Hospitals members Newsletter Hey members! Hull and East Yorkshire Hospitals members Newsletter ssue 7 We look forward to hearing your views on our plans Foreword from Chairman and Chief Executive We are at an exciting stage with our

More information

World Class Education and Training, for World Class Healthcare

World Class Education and Training, for World Class Healthcare World Class Education and Training, for World Class Healthcare Introducing Health Education England 2 Contents Foreword... Page 4 Overview... Page 5 Vision and Purpose... Page 6 Shared Principles... Page

More information

Freedom to speak up: whistleblowing policy for the NHS Draft for consultation

Freedom to speak up: whistleblowing policy for the NHS Draft for consultation Freedom to speak up: whistleblowing policy for the NHS Draft for consultation Issued on 16 November 2015 Deadline for responses: 8 January 2016 Monitor publication code: IRG 34/15 NHS England Publications

More information

Health LEADS Australia: the Australian health leadership framework

Health LEADS Australia: the Australian health leadership framework Health LEADS Australia: the Australian health leadership framework July 2013 Health Workforce Australia. This work is copyright. It may be reproduced in whole for study purposes. It is not to be used for

More information

Director of Nursing & Quality. Helen Coleman Associate Director for Nursing Workforce

Director of Nursing & Quality. Helen Coleman Associate Director for Nursing Workforce Reporting to: Trust Board - March 2015 Paper 8 Title Sponsoring Director Author(s) Nursing Revalidation Director of Nursing & Quality Helen Coleman Associate Director for Nursing Workforce Previously considered

More information

Education and Training Committee, 10 March 2011. Professional indemnity insurance. Executive summary and recommendations.

Education and Training Committee, 10 March 2011. Professional indemnity insurance. Executive summary and recommendations. Education and Training Committee, 10 March 2011 Professional indemnity insurance Executive summary and recommendations Introduction This paper appeared as a paper to note at the Council meeting on 10 February

More information

HPF Tool. Template for the Performance and Accountability Statement Second round reviews. Amended December 2012

HPF Tool. Template for the Performance and Accountability Statement Second round reviews. Amended December 2012 HPF Tool Template for the Performance and Accountability Statement Second round reviews Amended December 2012 The High Performance Framework was developed by the Public Sector Performance Commission. This

More information

Council - 26 March 2009. Professional indemnity insurance. Executive summary and recommendations

Council - 26 March 2009. Professional indemnity insurance. Executive summary and recommendations - 26 March 2009 Professional indemnity insurance Executive summary and recommendations Introduction The subject of professional indemnity insurance was previously discussed by the on 3 July 2008 (in their

More information

Corporate plan 2015 2016. Page 1

Corporate plan 2015 2016. Page 1 Corporate plan 2015 2016 Page 1 Introduction The Nursing and Midwifery Council is the professional regulatory body for nurses and midwives in the UK. Our purpose is to protect the public through efficient

More information

The South Staffordshire and Shropshire Health Care NHS Foundation Trust Digital Strategy 2014 2019

The South Staffordshire and Shropshire Health Care NHS Foundation Trust Digital Strategy 2014 2019 The South Staffordshire and Shropshire Health Care NHS Foundation Trust Digital Strategy 2014 2019 Peter Kendal Associate Director for Information Management and Technology Development 01/12/2014 1 Page

More information

DH INFORMATION READER BOX

DH INFORMATION READER BOX \ Compassion in Practice Nursing, Midwifery and Care Staff Our Vision and Strategy 1 DH INFORMATION READER BOX Policy Clinical Estates HR / Workforce Commissioner Development IM & T Management Provider

More information

Equality & Diversity Strategy

Equality & Diversity Strategy Equality & Diversity Strategy Last updated March 2014 1 Statement of commitment Ombudsman Services is committed to equality of opportunity and respect for diversity. As an equal opportunities employer,

More information

A NEW LOOK AT HALL 4 The Early Years Good Health for Every Child

A NEW LOOK AT HALL 4 The Early Years Good Health for Every Child A NEW LOOK AT HALL 4 The Early Years Good Health for Every Child A NEW LOOK AT HALL 4 The Early Years Good Health for Every Child The Scottish Government, Edinburgh, 2011 Crown copyright 2011 ISBN: 978-0-7559-9421-2

More information

Trust Board Meeting: Wednesday 11 March 2015 TB2015.33. Oxford University Hospitals Trust Nursing and Midwifery Strategy 2015-2018

Trust Board Meeting: Wednesday 11 March 2015 TB2015.33. Oxford University Hospitals Trust Nursing and Midwifery Strategy 2015-2018 Trust Board Meeting: Wednesday 11 March 2015 Title Oxford University Hospitals Trust Nursing and Midwifery Strategy 2015-2018 Status History This is a new paper Presented to the Trust Management Executive

More information

Safeguarding life, property and the environment

Safeguarding life, property and the environment DNV Healthcare Safeguarding life, property and the environment DNV Healthcare Contact us More information about our organisation and the services we offer can be found at our website dnv.com/healthcare

More information

The Code. Professional standards of practice and behaviour for nurses and midwives

The Code. Professional standards of practice and behaviour for nurses and midwives The Code Professional standards of practice and behaviour for nurses and midwives Introduction The Code contains the professional standards that registered nurses and midwives must uphold. UK nurses and

More information

JOB DESCRIPTION. Job Title: Pre-registration Pharmacist. Band: 5. Hours: 37.5 hours per week. Responsible to:

JOB DESCRIPTION. Job Title: Pre-registration Pharmacist. Band: 5. Hours: 37.5 hours per week. Responsible to: JOB DESCRIPTION Job Title: Pre-registration Pharmacist Band: 5 Hours: Responsible to: Accountable to: Professionally Accountable to: 37.5 hours per week Principal Pharmacist: Clinical Governance & Risk

More information

Heading: Council Service and Management Structures Education and Children and Criminal Justice Social Work Services

Heading: Council Service and Management Structures Education and Children and Criminal Justice Social Work Services Item 9 To: Council On: 26 June 2014 Report by: Chief Executive Heading: Council Service and Management Structures Education and Children and Criminal Justice Social Work Services 1. Summary 1.1. The purpose

More information

National Care Standards Review Overarching Principles Consultation Report

National Care Standards Review Overarching Principles Consultation Report National Care Standards Review Overarching Principles Consultation Report February 2016 Background The National Care Standards are a set of standards for care services in Scotland. They help everyone understand

More information

Safer Better Care. Corporate Plan 2013 2015

Safer Better Care. Corporate Plan 2013 2015 Safer Better Care Corporate Plan 2013 2015 30 th July 2013 Page ii Foreword This is the third Corporate Plan of the. It has been developed at a time when there are major plans for the reform of the health

More information

The CQC s approach to regulating urgent care. Ruth Rankine Deputy Chief Inspector for Primary Care CQC

The CQC s approach to regulating urgent care. Ruth Rankine Deputy Chief Inspector for Primary Care CQC The CQC s approach to regulating urgent care Ruth Rankine Deputy Chief Inspector for Primary Care CQC NHS Confederation Urgent and Emergency Care Forum Ruth Rankine Deputy Chief Inspector of General Practice

More information

PALS & Complaints Annual Report 2013 2014

PALS & Complaints Annual Report 2013 2014 PALS & Complaints Annual Report 2013 2014 This report provides a summary of patient complaints received in 2013/14. It includes details of numbers of complaints received during the year, performance in

More information

Interpreting and Translation Policy

Interpreting and Translation Policy Interpreting and Translation Policy Exec Director lead Author/ lead Feedback on implementation to Karen Tomlinson Liz Johnson Tina Ball Date of draft February 2009 Consultation period February April 2009

More information

Patients First and Foremost

Patients First and Foremost Patients First and Foremost The Initial Government Response to the Report of The Mid Staffordshire NHS Foundation Trust Public Inquiry Cm 8576 Patients First and Foremost The Initial Government Response

More information

Seminar E3 Developing an Effective Leadership Culture to Support Business Change

Seminar E3 Developing an Effective Leadership Culture to Support Business Change Seminar E3 Developing an Effective Leadership Culture to Support Business Change Inji Duducu Group People Director Benenden @injiduducu The Benenden Story - transformation Background The Challenge April

More information

EVERYONE COUNTS: FINANCIAL IDEAS CITIZENS IN 7 DAYS A WEEK CONTROL TRANSPARENCY AND PARTICIPATION TRANSFORMATIVE

EVERYONE COUNTS: FINANCIAL IDEAS CITIZENS IN 7 DAYS A WEEK CONTROL TRANSPARENCY AND PARTICIPATION TRANSFORMATIVE EVERYONE COUNTS: PLANNING FOR PATIENTS 2014/15 TO 2018/19 BETTER OUTCOMES FOR PATIENTS NHS SERVICES 7 DAYS A WEEK TRANSPARENCY AND PARTICIPATION PUTTING PATIENTS AND CITIZENS IN CONTROL FINANCIAL CONTROL

More information

Guide to the Healthcare System in England Including the Statement of NHS Accountability

Guide to the Healthcare System in England Including the Statement of NHS Accountability Guide to the Healthcare System in England Including the Statement of NHS Accountability for England May 2013 Contents 1 Contents Introduction: What is the NHS? 2 Providing care 4 Commissioning care 6

More information

Safety Improvement Plan. Phao Hewitson Head of Clinical Governance

Safety Improvement Plan. Phao Hewitson Head of Clinical Governance Meeting Trust Board Date 29 th January 2015 ENC No 8 Title of Paper Lead Director Author Sign up to Safety Safety Improvement Plan Amir Khan Medical Director Phao Hewitson Head of Clinical Governance PURPOSE

More information