Road Management Plan. Asset Management Department

Transcription

1 Road Management Plan Asset Management Department December 2009

2 Photograph 1 Retaining Wall (Lilydale Grove, Hawthorn East) Photograph 2 Retaining Wall (Kellett Grove, Kew) This document has been prepared by the Asset Management Department on behalf of the City of Boroondara.

3 ROAD MANAGEMENT PLAN Table of Contents 1 Executive Summary Background Legislative Basis for the Plan Purpose of the Plan Relationship to Community & Council Plans & Strategies Relationship with Budget Processes Key Stakeholders Public Roads, User Rights and Responsibilities Public Roads Co-Ordinating Road Authority General Functions of a Road Authority Rights of the Road User Obligations of Road Users Council s Road Registers Register of Public Roads & Road Asset Register Council Assets on the Road Reserve Non-Council Assets on the Road Reserve Demarcation Agreements with Other Road Authorities VicRoads Assets Maintained by Council Levels of Service Asset Hierarchies Road Network Community Consultation Technical Levels of Service Maintenance Levels of Service Asset Renewals Levels of Service Asset Inspections Maintenance Management Road Maintenance Service Agreement Risk Assessment & Prioritisation of Remedial Works Condition Standards Customer Service System Asset Information System & GIS Financial Management Financial Projections Funding Strategy Assumptions Made in Financial Forecasts Current Funding Levels Future Funding Strategy Plan Improvement & Monitoring Process Performance Measures Internal Auditing of Processes Monitoring & Review Procedures References Attachments... 31

4 List of Figures Figure 1: Linkage between Strategic Planning Components... 3 Figure 2: Summary of Council Assets on Road Reserves... 9 Figure 3: Summary of Non-Council Assets on the Road Reserve Figure 4: Summary of Specific Assets Maintained by Council in VicRoads Road Reserves Figure 5.1 & 5.2: Condition of Boroondara Road Network Figure 6: Change in Road Network Condition Figure 7. Network Condition by Years (3.70 Million Per Year) Figure 8: Information Flow Path Reactive Works, Telephone Request Figure 9: Information Flow Path Reactive Works, Written Request Figure 10: Road Base, Surface and Kerb & Channel Capital Cash Flow to Figure 11: Maintenance & Renewal Funding Figure 12: Asset Renewal Life-Cycle Funding & Gap Figure 13: Asset Renewal Backlog List of Photos Photograph 1 Retaining Wall (Lilydale Grove, Hawthorn East) Photograph 2 Retaining Wall (Kellett Grove, Kew) Photograph 3 Vehicle Crossover (Harold Street, Hawthorn) Photograph 4 Bollards (Burke Avenue, Hawthorn East) Photograph 5 Pedestrian Lights (Glen Iris Road, Glen Iris) Photograph 6 Risk Identification (Orion Street, Balwyn North) Photograph 7 Assets in the Road reserve (Burke Road, Camberwell (near Canterbury Rd))

5 Photograph 3 Vehicle Crossover (Harold Street, Hawthorn) Photograph 4 Bollards (Burke Avenue, Hawthorn East)

6 - 1-1 EXECUTIVE SUMMARY The Road Management Act The Road Management Act (RMA) came into operation on 1 July The Act was developed to provide a more efficient and safer road network for all of Victoria. The RMA is based on the following key principles: Clear allocation of road asset ownership and management responsibilities. Established processes and accountabilities for policy development, decisions and performance standards. Clarification of civil liability laws for the management of roads. Council s Road Management Plan (RMP) has been developed in response to this legislation. Boroondara s Road Management Plan This Road Management Plan (RMP) for the City of Boroondara has been prepared in accordance with the requirements of the Victoria State Government Parliamentary Acts. The first version of the RMP was first produced as a draft plan to allow public comment, feedback and submissions on this plan before presentation to Council for adoption on the 2nd July This plan only covers those roads deemed to be Public Roads in the City of Boroondara that are managed by the Council. The RMP can be viewed at any Customer Service centre of Council including the Libraries and from Council s website The purpose of the RMP is to establish a management system for Council s road management functions that is based on policy and operational objectives that are within the available resources; and sets the relevant standards in relation to how the Council is accountable to the community for these road management functions. This RMP is consistent with Council s adopted budget, existing road management practices and adopted Asset Management Strategy. The RMP provides the framework for the Asset Management Plan for Roads (AMP-Roads). The AMP- Roads sets service standards at a level that will be meet at all times. This is necessary if Council is to avail itself of the Policy Protection provisions of the RMA. This policy defence under the RMA has been instituted by the State Government to replace the previous non-feasance public liability defence that was negated by a High Court decision in Brodie v Singleton Council 31 May It is also an objective of the RMP to ensure that these assets are well managed and protected in order to maintain and enhance the quality of the local amenity and meet community service expectations. The RMP is under review and presented as Version 2 June The purpose of the review is to ensure that the standards in relation to, and priorities to be given to, the inspection, maintenance and repair of the road related infrastructure and the classes of road to which the RMP applies are appropriate, efficient and effective for the use by the community and the visitors to the municipality.

7 - 2-2 BACKGROUND 2.1 LEGISLATIVE BASIS FOR THE PLAN This Road Management Plan (RMP) has been prepared in accordance with the following Acts: Road Management Act, 2004; Local Government Act, 1989; Local Government (Best Value Principles) Act The City of Boroondara is the designated Co-ordinating Road Authority for municipal roads within council s boundaries and is responsible for their care and management. Council must ensure that if a road is required for public traffic, it is kept open for public use, and may carry out work on the road. The Council is not obliged to do any specific work on the road and in particular is not obliged to carry out any surface or drainage work on an unmade road. In accordance with Section 24 of the Road Management Act, Council will comply with the any applicable Ministerial Codes of Practice and Instruments of Delegation and Arrangements as agreed between Council and various parties. 2.2 PURPOSE OF THE PLAN The purpose of the RMP is to establish a management system for Council to inspect, maintain and repair its public roads based on policy and operational objectives having regard to available resources. This RMP provides the framework for the Asset Management Plan for Roads where Council sets the relevant standard in relation to discharge of duties in the performance of those road management functions. The key elements of the RMP include: Register of Public Roads for which Council is responsible; Asset Management System that Council uses to manage maintenance and renewals of its public road network; Road Maintenance Service Agreement that details maintenance standards and practices used by Council. To complement the RMP, the Asset Management Plan for Roads -Road Base, Road Surface and Kerb & Channel has been developed to outline the key elements involved in managing those assets. It combines management, financial, engineering and technical practices to ensure that the level of service required by user groups is provided at the lowest long term cost to the community within the limits of any fiscal constraints that may be imposed by Council. These two documents set out the blueprint for how these vital community assets will be managed in Boroondara until the year They are both the first of their kind for Council, being first generation documents, written according to acknowledged best practice standards, peer reviewed and capitalising on Council s experience. They form part of the final phase of Council s initial Asset Management Strategy which will be refined over time.

8 RELATIONSHIP TO COMMUNITY & COUNCIL PLANS & STRATEGIES The following chart (Figure 1) outlines the linkages between the various components involved in Council s strategic planning process. The Road Asset Management Plan provides more information on Council s Asset Management Policy Framework and the linkages to key corporate strategies, plans and system. Figure 1: Linkage between Strategic Planning Components

9 RELATIONSHIP WITH BUDGET PROCESSES All Capital Works bids across all asset classes are considered and ranked by the Capital Works Evaluation Panel, then in turn by the Executive Management Group of Council and finally, as part of budget deliberations, by Council. The process for determining items for budget funding involves three selection steps, first at the departmental level; then by the Capital Works Evaluation Panel via an annual process of refining the definitive list of Capital Works projects across all asset classes; and finally at the Council level. The Asset Management Department internally prioritises specific locations requiring new or improved Road Base, Road Surface and Kerb & Channel that is informed on the historical data and from the most recent condition and risk rating that is part of the rolling programs, in accordance with the Asset Management Plan for Roads - Road Base, Road Surface and Kerb & Channel. 2.5 KEY STAKEHOLDERS The key stakeholder groups of the community who are both users of the road network and/or are affected by it include: Citizens of Boroondara (for recreation, sport, leisure & business); Residents & businesses adjoining the road network; Pedestrians, including the very young, those with disabilities, and the elderly with restricted mobility; Users of a range of miscellaneous smaller, lightweight vehicles such as pedal cyclists, motorised buggies, wheel chairs, prams, etc; Vehicle users using motorised vehicles such as trucks, buses, commercial vehicles, cars and motor cycles; Tourists & visitors to the area; Emergency agencies (Police, Fire, Ambulance, VICSES); Traffic & Transportation managers; Managers of the road network including all assets in the road reserve; Construction & maintenance personnel who build and maintain asset components; Utility agencies that utilise the road reserve for their infrastructure (Water, sewerage, gas, electricity, telecommunications); Council as the responsible Road Authority and the Councillors as the elected Local Government for the Municipality; State & Federal Government that periodically provide support funding to assist with management of the network.

10 - 5-3 PUBLIC ROADS, USER RIGHTS AND RESPONSIBILITIES 3.1 PUBLIC ROADS A road by definition in the Local Government Act 1989 includes a street; right of way; cul de sac; by-pass; bridge or ford; footpath, bicycle path or nature strip; any culvert or kerbing or other land or works forming part of the road. Arterial Roads are Freeways, Highways & Declared Main Roads which are managed by the State Government through VicRoads. Municipal Roads are roads for which the municipal Council is the responsible Road Authority. The Road Management Act imposes specific duties on a Council with respect to the inspection, repair and maintenance of its Municipal public roads which are those that are reasonably required for general public use. Other Roads include roads in State reserves, and roads on private property. The municipal Council is not responsible for the care and maintenance of these roads including land set aside for roads in road reserves. 3.2 CO-ORDINATING ROAD AUTHORITY The "coordinating road authority" means the road authority which has coordination functions as determined in accordance with Section 36 of the Road Management Act. In the case of a municipal road, it is the municipal Council of the municipal district in which the road or part of the road is situated. However, there are instances where several authorities are responsible for components of the road within the road reserve. The Act outlines the details in relation to this matter. For example, VicRoads would be the responsible road authority for speed signs and traffic lights on an arterial road even though the speed signs are located on a roadside for which the municipal Council would be the responsible road authority. However, a municipal Council would be the responsible road authority for a parking meter installed on the arterial road in the exercise of powers under the Local Government Act A road authority must, in performing road management functions, have regard to the principal object of road management and the works and infrastructure management principles [Section 33 of the Road Management Act]. A road authority has power to do all things necessary or convenient to be done for or in connection with the performance of its functions under this Act [Section 35 of the Road Management Act].

11 GENERAL FUNCTIONS OF A ROAD AUTHORITY 1. A road authority has the following general functions [Section 34 of Road Management Act 2004] (a) (b) (c) (d) (e) to provide and maintain, as part of a network of roads, roads for use by the community served by the road authority; to manage the use of roads having regard to the principle that the primary purpose of a road is to be used by members of the public and that other uses are to be managed in a manner which minimises any adverse effect on the safe and efficient operation of the road and on the environment; to manage traffic on roads in a manner that enhances the safe and efficient operation of roads; to coordinate the installation of infrastructure on roads and the conduct of other works in such a way as to minimise, as far as is reasonably practicable, adverse impacts on the provision of utility services; to undertake works and activities which promote the functions referred to in paragraphs (a), (b) and (c) and to undertake activities which promote the function in paragraph (d). 2. The general functions conferred on a road authority under sub-section (1) are not to be construed as limiting any other functions conferred on a road authority by or under this Act or any other Act. 3. In seeking to achieve its functions, a road authority should (a) (b) consult with the community and disseminate information in relation to the exercise of those functions; take steps as are reasonably practicable to ensure the structural integrity and safety of public roads in accordance with this Act. 3.4 RIGHTS OF THE ROAD USER Sections 8 to 10 of the Road Management Act outline rights which are legally enforceable on members of the public using roads. (a) (b) Right of passage A member of the public is individually entitled as of right to pass along a road. Members of the public are generally entitled as of right to pass along a road. The rights conferred by this section extend to a member of the public using any means of public transport along a road. The rights conferred by this section do not detract from any right of passage conferred by the common law. Rights of passage conferred by this section or at common law are subject to any restrictions, limitations or conditions which may be specified by or under this Act or any other Act or law. Rights of owners and occupiers of adjoining land

12 - 7 - (c) An owner or occupier of any land which adjoins a road is entitled as of right to access the road (pedestrian &/or vehicular) from that land where practicable. Rights of access conferred by this section or at common law are subject to any restrictions, limitations or conditions which may be specified by or under this Act or any other Act or law. Rights of the public in relation to a public highway The rights of the public whether under this Act or at common law in relation to a public highway can only be extinguished if the public highway is discontinued as a road in accordance with requirements of the Act. 3.5 OBLIGATIONS OF ROAD USERS General Usage The Road Management Act 2004 requires that a person who drives a motor vehicle on a highway must drive in a safe manner having regard to all the relevant factors, including the physical characteristics of the road; prevailing weather conditions; level of visibility; condition of the motor vehicle; prevailing traffic conditions; relevant road laws and advisory signs; physical and mental condition of the driver. A road user other than a person driving a motor vehicle must use a highway in a safe manner having regard to all the relevant factors. They must also have regard to the rights of other road users and take reasonable care to avoid any conduct that may endanger the safety or welfare of other road users. The road user should also take reasonable care to avoid any conduct that may damage road infrastructure and non-road infrastructure or harm the environment of the road reserve Incident Claims If a person proposes to commence a proceeding in a court based on a claim in relation to an incident arising out of the condition of a public road or infrastructure, the person must give written notice of the incident to the responsible road authority within the prescribed period of the incident occurring [clause 115(1) of the Road Management Act] Council Local Laws Council has Local Laws that require permits to be sought from Council where a member of the public or organisation proposes any actions affecting Council-controlled Land and Assets within the road reserve that may in any way impede access by the public, cause any change, remove, occupy or put anything on Council-controlled land Obligation to Maintain & Keep Safe

13 - 8 - In relation to provision of access to the road reserve from adjoining properties, there are several assets within the road reserve that Council does not have an obligation to maintain. These include: (1) Vehicle crossings (driveways) where the portion of a vehicle crossing located between the carriageway and the property boundary is the responsibility of the adjoining property owner to maintain. (2) Nature strips & infill areas which are those residual areas between the edge of the road or back of the kerb and the property boundary not occupied by the footpath and private road crossings. These are normally sown to grass with responsibility for maintenance of the grass generally being left to the property owner. Landscaped garden beds within the road reserve are generally maintained by Council. Street trees are controlled and managed by Council. (3) Property stormwater drains (House Drains) that are constructed within the reserve from the property boundary to a discharge outlet in the kerb or into the drain. They are there to benefit the property and as such are the responsibility of the owner of the property being served to maintain.

14 - 9-4 COUNCIL S ROAD REGISTERS 4.1 REGISTER OF PUBLIC ROADS & ROAD ASSET REGISTER The Register of Public Roads is a part of Council s Asset Register, a computer database of Council s assets. The Municipal Roads Register is only part of the Boroondara Roads Listing that contains all road names within the Municipality of Boroondara with the responsible authorities. These other roads include; Vic Roads, Parks Victoria and Private named Roads. In addition to the Municipal Public Road Registry, the Asset Register records information for roads such as the type, capacity, condition, configuration and quantity of road assets for which Council is responsible, together with a history of the assets including any additions, disposals and changes to those assets. It also records details of the valuation of infrastructure assets (eg. replacement value, depreciation) in accordance with relevant accounting standards. A hard-copy of the Register of Public Roads is available for inspection at each of the Council s Customer Service Centres. The hard copy will be reviewed and updated at least annually. Updating the Register of Public Roads will be effected by amending the asset database from which the Register is derived within 30 days of notification of any changes. 4.2 COUNCIL ASSETS ON THE ROAD RESERVE Figure 2 summarises the various asset types included in the Council road network within the road reserve. Set out below is the status of Council s Asset Management Plans for each Road Reserve Asset. Figure 2: Summary of Council Assets on Road Reserves Road Surface Road Base Kerb & Channel Asset Class Footpaths including part of Council s shared paths Bridges & Major Culverts Carparks Off Road (Road Related Assets) Traffic Management Devices including School crossings, Pedestrian Crossings, Traffic Signals Council Assets, and Indented Carparks. Drains Street Signs & Furniture Utilities. Carparks On Road Other Structures 2nd Gen Plan (Some located in Road Reserves) Street Trees (i.e. Trees in Road Reserves) Current Status of Asset Management Plans Completed Completed Completed Completed Completed Completed Completed Draft form Council endorsed In progress Draft form In Progress Draft form Data collected Under Consideration Under Consideration Under Consideration

15 NON-COUNCIL ASSETS ON THE ROAD RESERVE Non-Council assets on the road reserve (eg rail crossings, telecommunications structures, street lighting, etc) will be identified in the asset register along with the name of the responsible body. Figure 3: Summary of Non-Council Assets on the Road Reserve Asset Class Street Lights Traffic Signal Installations VicRoads assets Telecommunications infrastructure Assets Water & Sewerage infrastructure assets Electricity infrastructure assets Bus Shelters Gas infrastructure assets Rail Crossings Infrastructure Manager CitiPower & United Energy VicRoads Telstra, Optus, Hutchison Yarra Valley Water Yarra Trams, CitiPower & United Energy Adshell, Yarra Trams & Council Multinet Gas, Alinta Vic Track 4.4 DEMARCATION AGREEMENTS WITH OTHER ROAD AUTHORITIES Where there are maintenance demarcation agreements defining limits of responsibility on municipal roads between the City of Boroondara and other Road Authorities or any private organisation, the schedule of roads affected and details of these agreements will be listed in the Road Register. Details will also be contained in the Asset Management Plan Roads - Road Base, Road Surface and Kerb & Channel. VicRoads responsibilities are outlined in general in the Ministerial Code for Operational responsibilities for Declared Freeways and Arterial Roads and for specific arrangements with the City of Boroondara and VicRoads, in the Instrument of Delegation between VicRoads and Council. The agreements with the following Authorities are currently under review: VicRoads State Rail Authority Department of Sustainability & Environment City of Whitehorse for common boundary roads and the City of Stonnington and the City of Yarra for Bridges where discussions are being held to reach detailed agreements. Typical demarcation issues where Council is often thought to have sole responsibility are listed in the following table: Issue Agreement with Responsibilities Street Lighting Electricity Supply Authority Asset owned by the Authority; Council pays annual charge and up-grades and or additions.

16 VICROADS ASSETS MAINTAINED BY COUNCIL It should be noted that while Council is not responsible for VicRoads Arterial Roads, it does undertake maintenance work on some of the assets in Arterial Road Reserves as summarised in Figure 4. Figure 4: Summary of Specific Assets Maintained by Council in VicRoads Road Reserves Assets in Arterial Road Reserves Maintenance Type Authority / Ownership Landscape features i.e. in Medians, splitter islands & Roundabouts - specific. Vegetation Management VicRoads Road Reserves Vegetation Management VicRoads Footpaths and Off Road Bicycle paths Path and pedestrian fencing Works. Council Photograph 5 Pedestrian Lights (Glen Iris Road, Glen Iris)

17 LEVELS OF SERVICE 5.1 ASSET HIERARCHIES ROAD NETWORK All roads & footpaths within the municipal road network are classified according to a hierarchy that takes into account their specific function, types of users and user numbers. Unlike some other municipalities where different hierarchies exist for roads and footpaths, the City of Boroondara shares a single hierarchy for both footpaths and roads. This is because the past development of the city has seen the busiest roads and footpaths coincide. The hierarchy classification is used to assist in prioritising works programs and also intervention responses to remedy defects. Refer Attachment COMMUNITY CONSULTATION Consultation Process Undertaken There have been five quite separate community consultation processes undertaken by Council over the period of 2001 and 2004 into various aspects of its road infrastructure. The processes related to: Road Safety Strategy 2001 Best Value Review 2002 Accessibility of footpaths under a Disabled Access Audit project 2002 Community Safety Plan Community access to the Draft Road Management Plan November The current proposal is to undertake an additional level of Community Consultation with the newly developed process referred to as Boroondara Community Voice. The Asset Management Plan Roads - Road Base, Road Surface and Kerb & Channel outlines in more detail the processes and outcomes Community Service Level Expectations The community gives very high priority (relative to other asset related services or service groups) to the benefits gained from these assets and to the services related to them. Given this feedback Council has focussed on a clear strategy to sustain or improve the asset stock and/or services, with meaningful indicators related to the specific asset type. In summary, these various community consultation initiative outcomes all concur that Road Bases, Road Surfaces and Kerb & Channel, should provide a safe road system with few disruptions providing an efficient transport system for the community. Key points in order were: Maintenance requests are promptly attended to;

18 Disruptions to road users are minimised. Safe roads; Reduction in risk incidents; Smooth road ride quality; Future Consultation Wherever practicable, input will be sought on appropriate aspects of road management issues by way of community consultation. It is proposed to undertake further consultation via the Boroondara Voice program by way of a survey involving 300 participants. It is important that any decisions made are on the basis of what are deemed to be in the best interest of the community overall. 5.3 TECHNICAL LEVELS OF SERVICE Council utilises its road hierarchy to manage the Local Road network. The Level of Service provided to a particular Local Road will depend on its hierarchy classification. i.e. the higher the volume of local traffic the higher the level of service provided by Council. Higher risk and prioritisation is based on higher traffic volumes. The technical levels of service covering road function, target design and construction parameters are outlined in Council s Asset Management Plan Roads. The levels of service nominated are considered to be an absolute minimum standard. However, higher standards of inspection, maintenance and repair to its public roads and road related infrastructure will be based on the policy and operational objectives having regard to available resources. Councils road hierarchies are outlined in Attachment 1 and Attachment 7. It should be noted that street or footpath assets which do not meet the current target levels, it is the intention of Council that when reconstructed, it will be reconstructed to the required level. 5.4 MAINTENANCE LEVELS OF SERVICE The following matters have been taken into account in developing the maintenance standards: (a) (b) (c) road condition surveys periodic surveys to monitor road pavement, road surfacing, structure, and roadside condition at specified intervals, depending on the asset, its condition at the previous survey, the volume and nature of road usage (hierarchy classification), and any risk to safety. routine maintenance inspections regular inspections, as part of the dayto-day maintenance of the road network, to monitor asset condition against defect intervention levels (i.e. that point which takes the defect beyond the tolerable level) and asset safety. Inspection intervals have been determined having regard to the particular road asset element, the type, volume and nature of road usage, and the resources available. routine maintenance standards routine maintenance and repair functions and standards that are based on agreed asset performance targets and defect intervention levels and response actions (based on risk assessment) for a particular asset element (eg. road, footpath, bridge) and road type.

19 (d) (e) (f) Standards vary across the road network in line with relevant risk factors such as traffic volumes, composition of traffic, operating speed, the susceptibility of assets to deterioration, the cost effectiveness of repairs, and competing priorities for funding. repair and maintenance works routine maintenance and repair works are undertaken within a specified reasonable period of time having regard to intervention action priorities, and to specified standards. Please refer to Attachment 3 for the current Inspection requirements Make safe temporary works to be undertaken to reduce the risk of an incident until such time as maintenance or repair works can be completed. Response times and measures (eg. warning signs, flashing lights, and safety barriers) are determined based on the risk to safety and the type, volume and nature of road usage. emergency works works required to be undertaken immediately outside routine works programs to ensure the safety of road users and the public as a result of emergency incidents. Emergency works include traffic incident management, responses to fires, floods, storms and spillages, and assistance under the Victorian State Emergency Response Plan & Municipal Emergency Management Plan. The outcome of the assessment of the various maintenance factors results in the preparation of the annual program for road maintenance, setting out the level of activities and resources to be considered with the Annual Recurrent Budget. Key to the ability to fund this work is affordability. By developing long term maintenance programs, Council is better able to strategically plan its finances. 5.5 ASSET RENEWALS LEVELS OF SERVICE The Asset Management Plan for Road Base, Road Surface and Kerb & Channel includes a component covering the general requirements for development of long term asset renewal programs & their funding requirements into the future. Where under-funding of maintenance continues for any length of time, it will result in more rapid deterioration of the asset reducing its intended life-span and the earlier need to fund replacement or renewal. Generally the unit cost of replacement or renewal of an asset is considerably more than the cost to maintain it. The annual review of the strategic asset renewal/replacement needs through the Asset Management Plan provides the input for the development of the annual capital renewal/replacement works program for consideration with the annual budget. By developing long term renewal/replacement programs, Council is better able to strategically plan its finances. 5.6 ASSET INSPECTIONS Survey and inspection processes are required for competent management of the road network assets. A four-tier inspection regime has been implemented covering safety, incidents, defects and condition. Attachments 3 & 4 list the inspection requirements in detail and also their frequencies.

20 Ad Hoc Reactive/Safety Inspections identify defects outside the tolerable level and likely to create danger or serious inconvenience to users of the network or the wider community. They are ad hoc by nature and are undertaken following notification to Council by members of the community or by Council employees while undertaking their normal work duties. These notifications are of defects and safety deficiencies. The subsequent inspection would be conducted by an appropriate Council representative. Incident Inspections enables an incident condition report to be prepared for use in legal proceedings and the gathering of information for the analysis of the causes of accidents and the planning and implementation of road management and safety measures; Programmed Inspections determine if the road asset complies with the levels of service in terms of being within tolerable level of defects as specified in the Asset Management Plan & Maintenance Agreement. Programmed Inspections are recorded for all assets regardless of the identification of a defect or not.

21 Condition Inspections - identify deficiencies in the structural integrity of the road infrastructure assets which if untreated, are likely to adversely affect network values. The deficiencies may well impact short-term serviceability as well as the ability of the component to continue to perform for the duration of its intended life span. Programmed and Condition Inspections are undertaken by way of a formal timetable regime. The Programmed inspections occur more frequently than the Condition inspections which aim to identify risk related defects and the programming of their rectification. Safety issues may be detected either as the result of the programmed defect inspection or by observation followed by notification to Council by members of the community or Council employees while undertaking their normal work duties. A subsequent safety inspection will then be conducted by an appropriate Council officer. Risk Inspections identify defects where the order of risk is assessed on the likelihood of that defect causing an incident when considering frequency of use and severity of the concern. Assets are inspected and records noted, even if there are no defects listed for an asset or in an area such as a road reserve, or Council managed land. Risk inspections are undertaken in the context that Council is required to act reasonably to protect the public from foreseeable dangers. Risk inspection defects are prioritised for rectification works as part of a systematic process as indicated in Attachment 6 Programmed Systems for Asset Works. Photograph 6 Risk Identification (Orion Street, Balwyn North)

22 MAINTENANCE MANAGEMENT The Maintenance Management System for the municipal public road network within the city is a combination of standards, codes, guidelines and data management systems. Key components are outlined as follows: 6.1 ROAD MAINTENANCE SERVICE AGREEMENT The Road Maintenance Service Agreement outlines the basis of road maintenance and supports maintenance standards that are detailed in the Asset Management Plan for Road Base, Road Surface and Kerb & Channel. This document, based on the national Aus-Spec #4 Road Maintenance Specification Framework, provides the technical specifications for this work across the whole municipality The work generally comprises the activities which are described as routine maintenance of road and street pavements, road furniture and roadsides. The Maintenance Management component of these plans covers the general requirements for routine ongoing day-to-day maintenance and operations of these infrastructure assets, including their funding requirements into the future. It also outlines how maintenance risk issues are managed, covering risk identification, response priorities and remedial treatments, high risk works and responding to emergencies. The traffic volumes on roads and pedestrian movements on footpaths are used as the basis for determining the various standards across the road and path networks in line with relevant risk factors, while having regard to the road hierarchy, volume and nature of road usage. Under-funding of maintenance for any length of time, will result in more rapid deterioration of the asset therefore reducing its intended life-span. This will bring forward the need to fund replacement or renewal of the asset. Generally the unit cost of replacement or renewal of an asset is considerably more expensive than the cost to maintain it. This will place greater demand on Council s financial resources or alternatively Council will need to reduce the level of service. 6.2 RISK ASSESSMENT & PRIORITISATION OF REMEDIAL WORKS An inspection process has been developed to enable detection of those defects that have reached the point at which they are no longer tolerable and require intervention. This will result in remedial work being undertaken on a risk prioritisation basis. The process of risk assessment follows principles outlined in the 2002 document from Civic Mutual Plus Road Reserve Risk Management Statement of Principles. This document utilises principles established in the Australian & New Zealand Risk Management Standard AS/NZS 4360:1999 and now updated Edition 2006 Version 3.0.

23 % of Road Network % of Road Network For footpaths, the risk assessment is determined by size of tripping hazards, slipperiness, unevenness, location of the defect and frequency of use of each asset. For roads, the risk assessment is determined by the size of various modes of failure and traffic volumes at the defect location. To facilitate the field inspection and recording process the field staff utilise mobile computing to ensure that all records of identified risk have been noted. An automated computer downloading process is used to assess the risk of each defect. Once the data has been recorded for each maintenance area, remedial make safe works are prioritised. 6.3 CONDITION STANDARDS Council utilises the SMEC Pavement Management System to analyse and model the condition of the road network. The Asset Management Plan for Road Base, Road Surface and Kerb & Channel provides more detail on this process and its outcomes. This will be summarised in this Road Management Plan. The measure used with the SMEC Pavement Management System is termed Pavement Condition Index (PCI). The Road Network Condition is analysed in three condition categories corresponding to Pavement Condition Index (PCI) scores as follows: Poor Category Roads with PCI less than 4.0 Fair Category Road with PCI between 4.0 and 8.0 Good Category Roads with PCI greater than 8.0 A complete condition assessment for road base and seals was completed in Figure 5.1 and 5.2 shows the 2003 condition rating and it reveals that 80% of Council s road network is in the category of Good. The best condition is indicated by a PCI score of 10. Figure 5.1 & 5.2: Condition of Boroondara Road Network % 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Distribution of Road Netw ork based on Condition for 55.6% % 6.4% 1.5% 1.1% Very Good Good Fair Poor Replace Condition Rating 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Distribution of Road Netw ork based on Condition for 80% % 5% Good Fair Poor Condition Rating

24 % of Network The PCI of the road network has changed little since the last condition survey in 1996 as shown in Figure 6 below. Figure 6: Change in Road Network Condition Year Percentage of Network in Condition State Good Fair Poor % 15% 10% % 15% 5% Est % 15% 10% Target % 10% 10% The SMEC Report recommended that the existing reseal and resheet (AC) budget of $2,880,000 be maintained as a minimum for the next four years, whilst additional funds could be sought to bring those roads below the Fair Condition State to a Good Condition State. Projected network condition is shown in Figure 7 below. Figure 7. Network Condition by Years (3.70 Million Per Year) Network Condition Based on PCI, $3.70 Mill Budget 100% 80% Good Fair Poor 60% 40% 20% 0% Year As it has been decided by Council (and confirmed via the community consultation process of 2002) that condition 3 and 4 for footpaths are unacceptable in terms of both required service level and risk, the strategy is to continue to remove the backlog. Also, by anticipating and replacing the future condition 3 and 4 kerb & channel assets as they arise in future, this will eventually lead to the condition profile stabilising at around condition 2.5, with only isolated sections of these assets in condition 3 or 4 existing. Condition is and will continue to be monitored via several methods: The adopted 5 Year condition inspections of road base and surfacings for performance analysis by Council s SMEC Pavement Management System;

25 Regular maintenance and defect inspections of road base, surfacings, kerb & channel and road related infrastructure as detailed in sections 6 & 7 of this Plan; Customer requests, which are processed by the Customer Service and Infrastructure Services Department. Infrastructure Service staff assess the sites for urgency and carry out the initial make safe actions where required and subsequently schedule the formal reactive repairs. The Asset Management Plan for Road Base, Road Surface and Kerb & Channel details the requirements for determining & recording structural integrity condition of each of the road asset components. This includes the following: Physical description of the actual data being recorded; Background and/or qualification, where relevant to the data; Differentiating between maintenance and capital renewals; Development of the annual works replacement program 6.4 CUSTOMER SERVICE SYSTEM Council has implemented a Customer Request System and Electronic Document Management System (CRS/EDMS) through its computerised DataWorks software system. The system has the following characteristics: requests are recorded when they are received the officer receiving the request does not have to know who handles the request automated workflows route the requests through to the appropriate area the system can be monitored and requests tracked the system captures details for the customer making the request, the location (property or street) of the subject of the request, and the request (action) type the system generates a document number which should be advised to customers for them to quote if they need to follow up on their initial request Figures 8 & 9 illustrate the information flow path for Reactive works arising from either Telephone or Written requests. 6.5 ASSET INFORMATION SYSTEM & GIS Council has adopted a Corporate Asset Management system, Conquest. The system was tendered during 2001, with 2002 and the first half of 2003 spent on system configuration, interworking developments and data cleanup/conversion. The first four asset classes went live in Aug 2003 and the remainder were progressively implemented. Conquest has replaced a vast number of asset registers and works management systems, which includes those internally developed, tailor made developments and off the shelf products. A small number of specialty systems, such as the SMEC

26 Pavement Management System will be retained, but where appropriate their use targeted only to those tasks not able to be done within Conquest. No other legacy systems have been retained for Road Bases, Seals and Kerb & Channel assets. As well as Conquest, graphical information on assets is available in Councils Geospatial Information System (GIS). This is the ESRI suite of products, such as ArcMap and E-View. E-view displays asset related overlays and also displays limited information from Conquest. The use of filtering/finding and interworking to Conquest is available for those persons licensed to use both systems. Road Bases, Seals and Kerb & Channel assets are displayed in E-view. They may also be viewed in E-view by use of the high quality aerial photos taken during The quality of data per asset class will vary at the point of import and initial use, depending on the level of work spent on data cleansing, and whether or not a recent data capture process had occurred prior to import. Data gaps will variously be filled via ongoing daily work processes and/or dedicated condition assessment/data capture projects.

27 Conquest DataWorks Call Centre Figure 8: Information Flow Path Reactive Works, Telephone Request Reactive works: telephone request Customer phones request in to Call Centre Call Centre staff enter request into DataWorks DataWorks captures following details: - customer - property or street - action - issue summary Document created in DataWorks DataWorks action initiates workflow which sends data to Conquest DataWorks captures Conquest request number in document s External Ref field Conquest receives request data from DataWorks Request created in Conquest Conquest generates and sends Conquest request number to DataWorks

28 Conquest DataWorks Corporate Information Figure 9: Information Flow Path Reactive Works, Written Request Reactive works: written request Corporate Information receives letter, or fax Scan document into DataWorks Register document into DataWorks DataWorks captures following details: - customer - property or street - action - issue summary DataWorks action initiates workflow which sends data to Conquest DataWorks captures Conquest request number in document s External Ref field Conquest receives request data from DataWorks Request created in Conquest Conquest generates and sends Conquest request number to DataWorks

29 $ FINANCIAL MANAGEMENT 7.1 FINANCIAL PROJECTIONS The Asset Management Plan for Road Base, Road Surface and Kerb & Channel provides more detail on the various aspects of financial management. Figure 10: Road Base, Surface and Kerb & Channel Capital Cash Flow to Roads Capital Cashflow (2004$) Renewal Upgrade $14,000 $12,000 $10,000 $8,000 $6,000 $4,000 $2,000 $0 7.2 FUNDING STRATEGY The comprehensive operating, maintenance, renewal and upgrade program is contained in the Asset Management Plan Roads. The plan requires funding from general rates revenue for road base, road surface and kerb & channel. Roads to Recovery funding is also dedicated to the road base surface, kerb and channel. This Roads to Recovery program must be additional to council planned expenditure to address in part the back log and improve the general conditions of roads as a whole. Where there are cash flow peaks in the pavement management system requirements, the long-term financial strategy is to spread this requirement out on a flat line renewal basis within achievable limits at a slightly higher level than the current funding for roads that was adopted in the earlier forward look budget. 7.3 ASSUMPTIONS MADE IN FINANCIAL FORECASTS The following assumptions have been stated in earlier sections also, but are summarised again below: Capital renewal and upgrade is for road surfacings and kerb & channel. There is currently a backlog in pavement renewals of some $1.5 M and $2 M for Kerb & channel within the 3 to 5 year forecast horizon of the Asset Management Plan for Roads. The pavement backlog is due to the road base

30 condition where 2.4% of the network is substandard together with the assumption that the road surface replacements are maintained at 8% of the network annually. Renewal projections are based on the calculated acquisition date of the asset stock and estimated useful life of 150 years for road base, 20 years for road surfaces and 75 years for kerb & channel. Renewal estimates are based on current replacement values. Road Surfaces are replaced in full on average at the end of their 20 year useful life; Kerb & channel assets are replaced in full on average at the end of their 75 year useful life; Operational Costs such as supervision and design is allowed for, though these are assumed to be minor; No significant quantity of privately developed road bases, surfaces and kerb & channel are likely to be added to the network that will be requiring repair/renewal during the course of the time projection; Financial figures are shown in current (2006) dollar values. A sensitivity analysis for useful life s has not been carried out for this first generation asset management plan. Such advanced methods should be incorporated into the second-generation plan. 7.4 CURRENT FUNDING LEVELS Road Network Funding - Maintenance & Renewals 2006/07 Figure 11: Maintenance & Renewal Funding Asset Component Recurrent Budget Maintenance $ 000 Capital Budget Renewal $ 000 Roads 1,505 4,800 Footpaths 2, Kerb & Channel 65 0 Bridges & Major Culverts Traffic Control Devices Total for Road Network 4,112 5,916 Overall Council Roads Budget for 2007/08 10,028

31 Asset Renewal Life-Cycle Funding Requirements & Gap The following table outlines the ongoing life-cycle funding requirements for renewing the various asset components based on their uniform rate of consumption (depreciation) over their respective assessed useful lives. Figure 12: Asset Renewal Life-Cycle Funding & Gap Asset Component Lifecycle p.a. (Depreciation) $ 000 s 2007/08 Renewal Component Budget $ 000 s Renewal Funding Gap $ 000 s Roads 3,975 4, Footpaths 1, Kerb & Channel 1, ,297 Bridges/Major Culverts Traffic Control Devices Funding Position Total 7,306 5,386-1,920 The current funding gap is the difference between what Council is currently allocating in its annual capital budget for these specific renewals and what is required on the above life-cycle decay basis Asset Renewal Backlog Funding Requirements Figure 13: Asset Renewal Backlog Asset Component Back Log (000 s) Backlog $/Year (000 s) Number of Years Remaining Base $ 8,400 $ Surface $ 3,000 $ Kerb & Channel $ 16,000 $ Traffic Management Device $ 0 $ 0 8 Bridges $ 0 $ 0 0 Paths $ 0 $0 0 Drains $ 23,560 $1, Funding Position Total $50, Funding Gap Council, through its Long Term Financial Strategy recognises this Asset Renewal Backlog which will be progressively reduced consistent with the adopted Long Term Financial Strategy and Annual Budget (as amended from time to time). The overall funding gap is $50,960,000 indicating the right balance in funding for road related asset renewals has been established.

32 FUTURE FUNDING STRATEGY Maintenance It is difficult to be precise in determining true maintenance needs. Maintenance is subject to many variables including extremes of weather and unpredictable loadings during adverse weather. Council will base its maintenance budget on historic experience with the needs of the varying road types and usage patterns. The needs will vary if Council is to change the hierarchy of its road network. For the purpose of modelling future funding needs, current funding levels will be taken as the base requirement until such time as a business case is presented to Council that demonstrates the need for a specific change Roadworks & Footpath Renewals An assessment has been made to determine the funding allocation required to keep the road network in its current condition and an improved position for footpaths. This will provide for identified improvements in asset condition for footpaths. The Asset Management Plan for roads will provide more detail on these issues Five-Year Renewal Works Programs Five-year replacement program has been prepared for the key road asset components based on consideration of the following factors: Priority for inclusion of the renewal program is primarily determined by an assessment of the physical condition of the asset; An identified need is also taken into account and a key factor in determining asset need is risk management. This involves consideration of the consequences accruing to Council as a result of personal injury or accident as a result of the existing condition of the asset; Function of that asset, type of user and volume of usage, in other words the position of the asset in the local road network; In addition, the selection of works has been co-ordinated with other related infrastructure projects (i.e. reconstruction of footpath works and kerb & channel). Where possible the work programs of other Service Authorities (such as Telstra) have been considered. These factors minimise the disruption to the community and maximise savings through site establishment costs, etc.

33 PLAN IMPROVEMENT & MONITORING PROCESS 8.1 PERFORMANCE MEASURES The Business Development Department will be working with all asset custodian departments to carry out benchmarking activities and also assist them in developing helpful performance measures relevant to their services Performance measures will be covered in more detail in the future updates of the Asset Management Plan for Road Base, Surface and Kerb & Channel. 8.2 INTERNAL AUDITING OF PROCESSES The following processes are to be internally audited at least biannually to ensure that they are being performed as required. Collection and storage of condition information; Recording of complaints/requests in the appropriate database in the manner required; Each complaint/request is inspected and/or assessed in relation to safety & specified maintenance intervention levels; That programmed inspections are carried out as scheduled; Relevant inspection reporting & recording mechanisms are in place; That reported defects are being properly recorded in the system; Where required, appropriate rectification responses are determined & Works Orders issued; Where Works Orders require scheduling of works onto annual maintenance programs or long-term renewal works programs, that the required listing takes place; Record of maintenance activities is made in the database against the asset, including actual date of completion; Record that maintenance works have been delivered as intended; Procedure is in place for collecting and storing information regarding road asset condition for developing future maintenance programs; Management system in place to record and respond to customer enquiries; Asset handover/update process is being managed. The outcomes of these audits are to be reported by the Principal Advisor Asset Management to the Director City Works. Responsibility for overview of the audit is the Risk Executive Group via the Risk Manager.

34 MONITORING & REVIEW PROCEDURES The following annual performance reviews of maintenance programs and strategies are to be undertaken by the Asset Management And Infrastructure Services Departments: Assessment of response times for completion of defect rectification works from the time of reporting; Checking that specified Defect Intervention Levels are effective; Identifying if intervention responses are timely; Assess the internal audit activities, the validity of their processes and verification of their conclusions; Where relevant industry benchmarking information is available, test the relative status of the organisation and its AM performance comparing with AM best practice; Assess the relative improvements achieved since the previous review and compare this to what was intended to be achieved; Where advances have been made elsewhere in efficiency and effectiveness, endeavour to introduce similar measures if the same gains can potentially be made for Council; Assist the internal peer review team to improve their activities and derive better guidelines and assessment procedures; Confirm that the technical content in AM Plans is sound and applied correctly in developing AM plan outputs (eg appropriate economic lives, lifecycle strategies). Photograph 7 Assets in the Road reserve (Burke Road, Camberwell (near Canterbury Rd))

35 REFERENCES 1. Proposed Guidelines for Asset Management Plans in Victorian Local Government, Department of Infrastructure, May International Infrastructure Management Manual, Institute of Public Works Engineering Australia/NAMS (N.Z.), 2000 & 2002 Update. 3. Asset Management Plan for Roads - Road Base, Surface and Kerb & Channel, City of Boroondara Asset Management Department, June Best Value Service Levels for Infrastructure Part Two: Service levels for Asset Related Services, City of Boroondara Asset Management Department, November Analysis of Council s Infrastructure Assets, City of Boroondara Infrastructure Department, July Asset Management Manual (Draft), City of Boroondara Asset Management Department, November Best Value Service Levels for Infrastructure Part One: Analysis of Existing Services and Service Levels, City of Boroondara Asset Management Department, March Meaningful Performance Indicators for Asset Management (S. Howe), Public Works Engineering Magazine, Institute of Public Works Engineering Australia, July/August Risk Management Standard, AS/NZS 4360:1999, Standards Association, Australia 10. Road and Path Maintenance Manual, Civic Mutual Plus, 2001 Draft. 11. Road Reserve Risk Management Statement of Principles, Civic Mutual Plus, VicRoads Risk Management Guidelines 13. Standard Specification Section 750 Routine Maintenance of Roads, VicRoads 14. Ministerial Code of Practice Road Management Plans, Victorian Government Minister for Transport, September "Boroondara Road Safety Strategy", City of Boroondara, March 2002.

36 ATTACHMENTS 1. Road Traffic Volumes Local Roads & Streets 2. Road Hierarchy Local Roads & Streets 3. Inspection Requirements 4. Road Asset Inspection Frequencies 5. Municipal Public Road Register 6. Programmed Systems for Asset Works 7. Principal Bicycle Network Boroondara February 2006

37 Attachment 1 Boroondara Road Classification - Traffic Volumes Local Roads

38 Attachment 2- State Road Hierarchy - Roads & Streets

39 Attachment 3 Inspection Requirements Inspection Type Purpose Inspection Performed by & Reporting Requirements Reactive Safety/Hazard Inspection Safety/Hazard inspections are designed to identify all defects likely to create danger or serious inconvenience to users of the network or the wider community. Safety/Hazard issues may be detected as the result of: a) formal programmed defect inspection; or b) observation followed by notification to Council by members of the community or Council employees while undertaking their normal work duties with a subsequent safety inspection to be conducted by an appropriate Council officer. Council representative with some knowledge of road maintenance techniques who may then call in a higher level of expertise if necessary. Recording to identify specific safety defect, time first reported, time inspected & by whom, subsequent action & time of completion. Incident Inspection An inspection carried out to comply with the requirements the Road Management Act [Division 5 Claims Procedure, Clause 116]; This inspection enables an incident condition report to be prepared for use in legal proceedings and the gathering of information for the analysis of the causes of accidents and the planning and implementation of road management and safety measures. Qualified engineer or experienced technical officer with extensive knowledge and experience in road construction and maintenance practices. Formal Incident Report required, as described. Programmed Inspection Condition Inspection Inspection undertaken in accordance with a formal programmed inspection schedule to determine if the road asset complies with the levels of service as specified in the Maintenance Service Agreement; A record of each street/road is to be completed detailing the name of the inspector, the inspection date, time and street/road name and a description of any defects found that are at the specified intervention levels defined in the Maintenance Service Agreement; In addition, a notation must to be recorded of any street/road inspected where no defect was apparent under the specific rigour of the inspection. An inspection specifically to identify deficiencies in the structural integrity of the various components of the road infrastructure assets which if untreated, are likely to adversely affect network values. The deficiencies may well impact short-term serviceability as well as the ability of the component to continue to perform for the duration of its intended life span; The condition inspection process must also meet the requirements for accounting regulations and asset management; Regular or periodic assessment, measurement and interpretation of the resulting condition data is required so as to determine the need for any preventive or remedial action then development of relevant programs of rehabilitation or renewal works. Engineer or technical officer with knowledge of road maintenance techniques; A record of the inspection is to be signed by the inspector for placing on Council s asset database for reference purposes (NB: this may include insurance or litigation requirements). Inspection undertaken under the direction of a qualified engineer or experienced technical officer with extensive knowledge and experience in road construction and maintenance practices; Specific data to be recorded is determined by requirements of the Maintenance Service Agreement & the Asset Information System used to assess asset component needs.

40 Attachment 4- Road Asset Inspection Frequencies Asset Group Asset Sub-Group Volumes / Usage Annual Average Daily Traffic Volume 30 June 2006 Hierarchy / Category Inspection Type, Frequency & Department Responsible to undertake Inspection Programmed Risk Assessment Department Condition Assessment Department Roads Sealed Residential Above 5,000 Secondary, 6 months Asset Management 5 years Asset Management Between 2000 & 5000 Collector, Local 6 months Asset Management 5 years Asset Management Below months Asset Management 5 years Asset Management Unsealed Residential Below Local 12 months Asset Management 2.5 years Asset Management Carparks Off-Street All Sealed 12 months Asset Management 2.5 years Asset Management Unsealed 6 months Asset Management 1 year Asset Management Indented On-Street All Sealed 12 months Asset Management 5 years Asset Management Unsealed 6 months Asset Management 1 year Asset Management Bridges Level 1 Inspections - All structures Level 2 Inspections All as required from level one reports 12 months Asset Management 5 years Asset Management RFS Reactive Asset Management As required by Level 1 inspection Consultant ( VicRds Qualified) Line marking Street Signs & Furniture Roadside Landscape Features Bus Shelters BBQ's Street seats etc Signs & other furniture Above 5,000 Secondary, 1 year Infrastructure Services N/A N/A Between 2000 & 5000 Collector, Local 2 Years Infrastructure Services N/A N/A Below Years Infrastructure Services N/A N/A Above 5,000 Between 2000 & 5000 Below 2000 Road Plantings, Street Trees RFS Reactive Infrastructure Services Not undertaken Infrastructure Services 1 Year Parks & Gardens 5 Years Parks & Gardens

41 Attachment 4 continued: Inspection Frequencies - Road Network Asset Group Asset Sub-Group Road/Street Volumes Annual Average Daily Traffic Volume 30 June 2006 Inspection Type, Frequency & Department Responsible to undertake Inspection Programmed Risk Assessment Department Condition Assessments Department Footpaths Shopping Centres, Hospitals, Nursing Homes, Schools Above 5,000 6 months Asset Management 5 years Asset Management Between 2000 & 5000 Below 2000 All Other residential streets Above 5,000 Between 2000 & 5000 Below months Kerb & Channel Shopping Centres, Hospitals, Nursing Homes, Schools All Other residential streets Above 5, months Asset Management 5 years Asset Management Between 2000 & 5000 Below 2000 Above 5,000 Between 2000 & 5000 Below 2000 RFS: N/A: When applied to Inspection frequency, RFS (Request for Service) indicates that an inspection will only be undertaken upon a request being submitted and an assessment made as to whether an inspection is warranted on the grounds of a risk to public safety. This denotes that the issue is not applicable as that asset component does not exist in that category or an inspection is not warranted.

42 Attachment 5- Boroondara Council Municipal Public Roads Register Sample It is a requirement of the Road Management Act 2004 that Council provided a copy for public viewing of the Register of Public Roads. Copies of this document can be viewed at any of the Council Offices Customer Service Counters in Camberwell, Hawthorn or Kew.

43 Attachment 6- Programmed Systems for Asset Works PROGRAMMED SYSTEMS FOR ASSET WORKS RISK ASSESSMENT CONDITION INSPECTION CUSTOMER REQUEST Risk? Conquest Data Works Conquest Condition 3/4 Conquest Infrastructure Services Y Program Created Y REACTIVE WORKS Has this issue been addressed in Program Created? CAPITAL WORKS REPLACEMENTS Y > 60% of footpath is cond 3/4 N PROACTIVE MAINTENANCE WORKS Infrastructure Services Make Safe N Make Safe Repair Make Safe Has this issue been addressed in Program Created? N Y Repair Repair Repair Inspect Recondition to 0 Risk? Recondition Recondition Recondition N Update Conquest Update Conquest Update Conquest Customer Advised Update Conquest

44 Attachment 7- Bicycle Network Boroondara February 2006