High-performance Point-of-sale Payment Suite Systems. For restaurants and retail businesses

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1 High-performance Point-of-sale Payment Suite Systems For restaurants and retail businesses

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3 POINT-OF-SALE (POS) SOLUTIONS FOR TODAY S WORLD When you process payments at your point of sale, you need reliable, high-performance equipment for fast transactions that keep the line moving. In addition, you need built-in security to help protect your business and your customers card information. Whether you sell hardware or outerwear, or you serve breakfast, lunch and dinner, our integrated systems provide you with more than just card processing they help you run your business. MEET THE NEXT GENERATION SUITE OF INTEGRATED POS SOLUTIONS. Comprehensive payment options Process virtually any form of payment: Visa, MasterCard, Discover Network, American Express, Diners Club and JCB PIN debit cards (signature and Electronic Benefits Transfer) Paper and electronic checks Gift cards Stronger security Help protect your business and customers from fraud with layers of security, such as Address Verification Service and Secure Sockets Layer (SSL) encryption. Fast access to funds Access your funds through your Bank of America business checking account as soon as the next business day. 1 Unsurpassed reliability Benefit from the dependability of our processing, which translates to speedier checkout, fast funding and happier customers. Plus, with virtually 24/7 technical support including comprehensive chargeback and interchange support you can get help when you need it. BANK OF AMERICA MERCHANT SERVICES 1

4 THE RETAIL SOLUTION STREAMLINE YOUR BUSINESS OPERATIONS. SAY GOODBYE TO YOUR CASH REGISTER. If you find it difficult to compete with larger retailers and still maintain your uniqueness and superior level of customer service, The Retail Solution may be just the tool you need. Designed to replace a cash register, terminal and back-office equipment, the multi-tasking Retail Solution helps you process payments, manage inventory, track sales, control costs, improve customer service and better guide business decisions. Through this combination of a personal computer, business management software and a payment processing system, you can enjoy the capabilities the big retailers enjoy at a price that fits your business. Easy integration now. Flexibility for later. The Retail Solution works easily with your back-office functions and provides flexibility for future enhancements. It can help streamline your store operations and help you better manage every aspect of your business. Through employee tracking, you can run accurate end-of-shift reports and settle up with each worker. Also, choose from 70 different reports to get real-time insight into sales activity, employee performance, payroll and more. By integrating payment processing with your back-office tools, you can free up time to focus on your customers and create more personalized service. The result? Improved customer satisfaction and retention. Three components. A world of potential. The Retail Solution consists of: 1. A retail-hardened personal computer powered by an Intel processor at the point of sale 2. A robust retail software package that handles inventory and customer management 3. Integrated payment processing that allows you to process virtually every payment type The Retail Solution is an all-in-one PC, business management software and payment processing program that lets you: Speed up checkout time with built-in transaction processing Check prices, inventory availability and stock location with ease Create tailored sales programs to drive store traffic Eliminate time-consuming, paper-based tracking Decrease the amount of time spent on store operations Prompt cashiers regarding cross-sell and up-sell opportunities Track customer visits and purchase histories to offer more personalized service Identify sales trends in every department and category to optimize stock levels Minimize theft and shrinkage This solution processes all major credit cards, including Visa, MasterCard, Discover Network, American Express, Diners Club and JCB, as well as PIN and signature debit transactions. It also supports gift cards and, through peripheral products, you can process paper checks electronically using the TeleCheck ECA service. This integrated solution is designed to be up and running quickly, while our over-the-phone training allows you to ask questions and become familiar with your system. Intuitive operation helps provide the features and benefits you need and keeps your business running smoothly. It s easy to configure the system s features to meet your specific needs, and the Retail Solution comes with a four-year warranty and customer service support. 2 BANK OF AMERICA MERCHANT SERVICES

5 THE RESTAURANT SOLUTION IMPROVE PRODUCTIVITY AND PROFITABILITY AT YOUR RESTAURANT. As a restaurant owner, you have a tall order to fill making sure your customers are served quickly and efficiently. Managing your finances, sales and staff. Planning menus and specials. You may be using any number of devices to handle all these responsibilities. Or, you may be bogged down with time-consuming paper guest checks and an antiquated cash register. Designed to replace a cash register, terminal and back-office equipment, the multi-tasking Restaurant Solution is a comprehensive, cost-effective system that provides everything necessary to manage all aspects of a restaurant business. Created by restaurant owners for restaurant owners. This hard-working system combines convenience and ease of use, which allows for more time to focus on customers and less time back-office. The Restaurant Solution offers valuable benefits that are affordable for restaurants of all sizes: Automated menu management Easily create, revise and customize menus or pricing. A new feature allows you to design your own customer loyalty program. Automated order management and accuracy From printed kitchen tickets to add-ons and guest checks. Automatically generate separate checks or split menu items among checks. Tracking of sales and ordering patterns With specific menu-item data, you ll be equipped to make smarter purchasing and menu-planning decisions, potentially saving you money by reducing over-ordering of food. Automated employee management and compensation Keeps track as employees move from job function to job function, allowing you to run accurate end-of-shift reports and settle up with each worker. Enhanced security By defining security levels for each employee, you ll help reduce theft and shrinkage while empowering your best employees. Intelligent data Choose from 70 different reports that give you real-time insight into sales activity, employee performance, payroll and more. Three components. A world of potential. The Restaurant Solution consists of: 1. A high-performance integrated computer powered by an Intel processor 2. A restaurant-specific software package 3. Payment processing that allows you to process virtually every payment type, including Visa, MasterCard, Discover Network, American Express, Diners Club and JCB, as well as PIN and signature debit transactions. It s easy to configure the system s features to meet your specific needs, and initial menu setup is included. The Restaurant Solution comes with a four-year warranty and customer service support. The Restaurant solution is an all-in-one PC, business management software and payment processing program that can let you: Turn tables faster by speeding up guest check processing Boost menu item sales by promoting specials at the table Improve security and help prevent loss Eliminate time-consuming, paper-based tracking Decrease the amount of time spent on administrative tasks Accurately track supply of fresh sheet menu items and specials BANK OF AMERICA MERCHANT SERVICES 3

6 Wide 15 LCD touch-screen monitor provides a large, bright display for easy reading in all lighting situations. Built-in mag-stripe reader offers USB interface for easy connectivity and easy processing of credit, debit and gift cards. Thermal Receipt Printer requires no power supply when used with the HP rp5000; great for graphics, logos and promotions. Bar code scanner provides 100 scans per second, helping to shorten checkout lines and enhance customer service. Improves the accuracy of pricing and inventory tracking. (Retail only) High-performance computer Eight-port router provides reliable connectivity throughout your store or restaurant. Logitech Deluxe 250 USB standard keyboard features a full QWERTY keyboard for ease and convenience Lockable cash drawer contains ample storage and holds coin rolls and packaged bills in a deep under-till compartment. PIN-pad accepts PIN-based transactions Real-time, customizable inventory and sales reports (Retail only) Automatically generated purchase orders based upon inventory and sales demands (Retail only) Four-year warranty No fee for installation training and support Bilingual in Spanish and English 4 BANK OF AMERICA MERCHANT SERVICES

7 RETAIL/RESTAURANT SOLUTION FEATURE POSIFLEX 6615 CPU Base System With Point-of-Sale Software BENEFIT Processor: Intel P8400 Core2Duo 2.26 GHz CPU System Memory: 3GB Dynamic Video Memory Technology (DVMT) Operating System: Windows POS Ready 2009 Hard Drive: 160 GB SATA 15 LCD Touch-screen Monitor Large, bright display for easy reading in all lighting situations Posiflex Thermal Receipt Printer (Serial RS-232) Sturdy design to withstand the demands of a touch screen in a retail/restaurant environment Requires no power supply when used with the HP rp5000 Great for graphics, logos and promotions. 8 dots/mm print resolution, up to 180 mm/sec throughput speed Prints up to 38 lines per second on a 90-mm roll Built-in Mag-Stripe Reader USB interface for easy connectivity. Process credit, debit and gift cards with ease Logitech Deluxe 250 USB Standard Keyboard Automatically distinguishes between magnetic data formats (AAMVA and CA DMV) Ability to read up to three tracks of information with a single swipe in either direction Features full QWERTY, programmable U.S. 104-position key layout Lockable Cash Drawer Ample storage in a deep under-till compartment holds coin rolls and packaged bills Receipt printer interface enables cash drawer to connect directly to the HP USB thermal receipt printer PIN-pad Accept personal identification number (PIN) based transactions Payment Flexibility Accept all major credit cards, including Visa, MasterCard, Diners Club, Discover and JCB, as well as gift cards and PIN- and signature-based debit transactions Through peripheral products also process paper checks through the TeleCheck Paper Check Acceptance service RESTAURANT-ONLY FEATURES FEATURE BENEFIT Dot-matrix kitchen printer Print orders directly to the kitchen to enable faster, more accurate fulfillment RETAIL-ONLY FEATURES FEATURE BENEFIT Bar Code Scanner Fast performance at 100 scans per second shortens checkout lines and enhances customer service Improves the accuracy of pricing and inventory tracking by scanning products with bar code technology Working range from contact to 17 inches BANK OF AMERICA MERCHANT SERVICES 5

8 OTHER POS SOLUTIONS POINT-OF-SALE TERMINALS In addition to the robust Retail and Restaurant POS solutions, we also provide a comprehensive set of countertop POS Terminals. All FD terminals 2 process virtually any form of payment all major credit cards; PIN, signature and Electronic Benefits Transfer (EBT) debit cards; paper and electronic checks; and gift cards. FD100 Ti terminal Designed for small- to mid-sized merchant businesses that need full-service processing and an affordably priced terminal that can grow with their needs. FD200 Ti terminal Ideal for supermarkets and other merchant that process a large volume of checks. FD300 Ti terminal Perfect for operations that need to keep track of sales for separate businesses that are housed at the same location. FD400 Ti terminal Especially for merchants who accept payments on the road, those without phone lines and electrical outlets, and those paying higher rates when accepting credit cards manually or by phone. MOBILE COMMERCE Mobile Commerce solutions include Bank of America Merchant Services Mobile Pay SM service, VeriFone PAYware SM Mobile and the Global Gateway SM Virtual Terminal mobile application. Each helps meet the growing demand for choice, convenience and security. Mobile technology can give you an edge over your competitors and provide your customers with even more options and opportunities to buy your goods and services. GLOBAL GATEWAY SM VIRTUAL TERMINAL Turns any internet-connected PC into a POS device without installing software. Customer and merchant convenience Quickly process cards and electronic checks. Completes transactions and end-of-day closeouts from any internet-connected PC. Security 128-bit Secure Sockets Layer (SSL) encryption and fraud protection tools. Affordability and reliability Eliminates software installation upgrades and systems maintenance, plus includes online support. Flexibility Enables merchant online commerce by utilizing the Global Gateway for online purchases, as well as key entry at the point of sale, back office or payments by phone. PAYMENT SOFTWARE FOR WINDOWS PC-based credit, debit and purchasing card software. A cost-effective alternative to traditional POS equipment. Reduces processing costs A one-time fee for licensing instead of recurring per-click fees. Also eliminates stand-alone terminal hardware expenses. Top-quality security and data encryption Certified as meeting the latest requirements for PA-DSS (Payment Application Data Security Standard), part of a merchant s overall PCI DSS compliance requirement. Application versatility Integrates with existing POS software and can network multiple installations to form a multi-station terminal. POS PERIPHERALS AND PIN-PADS Putting the control of payment cards back in the hands of consumers is key to speeding transactions, reducing fraud and enabling consumers to pay however they wish. With the explosive growth of debit card usage, which is now outpacing credit cards, and the emerging use of contactless and mobile payment devices, a PIN-pad strategy is necessary to keep pace. 3 All FD PIN-pads comply with the latest Payment Card Industry Data Security Standard (PCI DSS) requirements for security and fraud protection. BANK OF AMERICA MERCHANT SERVICES A LEADER IN ELECTRONIC PAYMENTS Our focus on Innovative. Fast. Secure. Intelligent. payment processing solutions helps make your customers transactions easier. And it allows you to focus on what you do best serving your customers and growing your business. Serving hundreds of thousands of merchant locations, we have the expertise and insight to help you accelerate your business. FOR MORE INFORMATION, CONTACT YOUR BANK OF AMERICA MERCHANT SERVICES SALES REPRESENTATIVE. 1 After deposit of transactions. Must have a Bank of America Business Checking account. Exceptions may apply. Valid only on Visa, MasterCard and Discover transactions. 2 The FD terminals may not be compatible with another processor s system. In the event you elect to use another processing service provider, you may not be able to use this equipment with their service. 3 Source: 2010 Study of Consumer Payment Preferences, November 2010, Hitachi Consulting and Bank Administration Institute Banc of America Merchant Services, LLC. All rights reserved. All trademarks, service marks and trade names referenced in this material are the property of and licensed by their respective owners. Merchant Services are provided by Bank of America, N.A. and its representative Banc of America Merchant Services, LLC. Banc of America Merchant Services, LLC is not a bank, does not offer bank deposits, and its services are not guaranteed or insured by the FDIC or any other governmental agency. BA

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