Meridian Reservation Systems Presented to:

Transcription

1 Meridian Reservation Systems Presented to: Northumberland County

2 About Meridian Founded 1999 in Niagara Falls, Canada by John Pinter, a former hotelier John was an early pioneer in the online reservation systems and destination portal creations Largest reservation system in the Niagara Region Info Niagara Processes over 100,000 reservations annually in the Niagara Region 2008 The Destination Management Software had matured and it was time to share it with the world A strong team of tourism professionals and experienced technical staff of 12 individuals

3 Who Are Our Customers? YOU ARE Destination Marketing Organizations Sports Organizations Accommodations Attractions Golf Courses Theatres and Cultural Organizations Tourism Associations Culinary Establishments IN CANADA AND AROUND THE WORLD

4 Professional and Technical Credentials Technical Certifications Microsoft Certified Partner Microsoft Certified Programming Staff PCI Compliant Hacker Safe Certification Software Licensing Golf Switch API License Web Analytics Licensing Pegasus Switch Corporate Insurance General Liability and Errors and Omissions Insurance

5 Professional and Technical Credentials Primary Hosting Facility: Peer 1, Toronto Secondary Hosting Facility: Peer 1, Los Angeles Tertiary Hosting: In-house Data Centre Other Strategic Assets Southern Ontario Organization (SOTO) Domain Ownership Memberships: Tourism Toronto Niagara Falls Tourism TIAC Binational Tourism Alliance DMAI Destination Management Association International

6 Destination Management System The Whole Thing State of the Art Reservation System Statistical and Analytical Tracking Information Content Management System for DMO Module External/Internal Broadcast System Dynamic Packaging Modules Event Calendars Customer Review Mechanism Attractions Ticketing System Contest Mechanism Loyalty Programmes

7 Statistical and Analytical Tracking and Information Fully Integrated into all Modules Effective Web Analytics Practices Turn Insight into Action Allows the Marketer to: Obtain instant ROI figures for each campaign analysis Track reservations from each campaign Database Development Automatic follow-up with customers Undertake path analysis to determine Origin, Quality and Quantity of users

8 Destination Marketing Organization Clients.SINCE 2008 Ottawa Tourism (Bilingual) Toronto Tourism Niagara USA (NTCC) Destination Winnipeg Stratford Festival Niagara Central Reservations Banff Lake Louise Tourism Tourism Canmore Tourism Calgary 1000 Islands Tourism Association Tourism Niagara London Tourism Attractions Ontario And on the horizon Sault Ste. Marie, Muskoka, Grande Prairie, Saskatoon, Kingston and Northumberland County.and growing

9 Other Strategic Partnerships University of Guelph Partnership established in 2008 Meridian System incorporated into the curriculum of the Business School Tourism Management and Marketing Terms of the Partnership packaging and partnership training New Developments Best Practices with Ottawa Tourism BiNational Tourism Alliance Partnership established in 2008 Meridian hosts the website and develop all registration technology Share office space Other Business Partnerships

10 Common Technological Platform Unique to Meridian Accommodations Inventory Event Ticketing Content Management Attractions Inventory Integrated Event Calendar Destination Driven & Dynamic Packaging Services & Dining Inventory

11 Helping the Destination Marketing Association (DMO) build partnerships with members Consistent Messaging Brand Reinforcement Positions with DMO as the Leader DMO Develops and Delivers a Consistent, Powerful Marketing Message Initial Momentum Build Among Members Cross Pollination of Destination Product All Participants (Big and Small) Working Together to Package the Destination On Site Training Encouraging Dialogue Between Members Greatest Partnership Assist Revenue Generation

12 Benefits for DMO Partnership Works for All Parties Revenue generation for the DMO and participants Delivery of bookings at the lowest acquisition costs. DMO is seen as the leader in deploying technology New roles and purposes for the DMO Destination driven packaging is now within the grasp of the DMO for marketing to the transient market as well as the trade. Real-time data collection & sophisticated campaign analysis Destination review mechanism One unified text and photo content management system Integrated event calendars

13 IN HOUSE Training Step 1 Fill out your forms a) Data Information forms b) Sub-licence agreement Step 2 Meridian s Training Team Send us your digital photographs by in JPEG format a) Pictures of each room b) Exterior shots c) Logo d) General photos (pool, dining, retail, gardens, special features) Step 3 We will upload your supplied information to your microsite Step 4 Three hour training on your own microsite with max. 10 properties Step 5 Great customer service using Adobe Connect

14 Meridian Canadian Made Thank You we look forward to working with you