the better tomorrow plan creating value through diversity, sustainability and Wellness

Transcription

1 the better tomorrow plan creating value through diversity, sustainability and Wellness

2 the better tomorrow plan creating value through diversity, sustainability and Wellness

3 A Leader in Quality of Life Services Founded in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Through its more than 100 services, Sodexo provides clients an integrated offering developed over more than 45 years of experience. Our Quality of Life services range from construction, energy management, landscaping, maintenance and cleaning, to foodservices and facilities and equipment management; from Meal Pass, Gift Pass and Mobility Pass benefits for employees to in-home assistance and concierge services. WITH A GLOBAL PLAN FOR A BETTER FUTURE The Better Tomorrow Plan is Sodexo s global strategy for a better future with four priorities: Actively Promote Nutrition, Health and Wellness Protect the Environment Commit to Local Communities Develop Our People and Promote Diversity

4 A Recognized Leader in Diversity, Sustainability and Wellness IMPACTING MILLIONS DAILY The scale and scope of our business is one of our greatest assets. The Better Tomorrow Plan is designed to leverage the scale of our 428,000 employees at 33,300 locations in 80 countries to create value for our clients, strengthen our communities and improve quality of life for the 75 million customers we serve each day. Sodexo has been recognized as best-in-class for social, environmental and economic responsibility by the Dow Jones Sustainability Index every year for the past nine years. This distinction is based on a comparison between Sodexo and our competitors. Sodexo was honored by DiversityInc as the #1 company on the 2013 Top 50 Companies for Diversity list for an unprecedented second time in four years. This recognition reflects executive level commitment, best in class diversity training, robust measurement and accountability and grass roots effort through our Employee Business Resource Groups and their participation in multicultural organizations. In 2014, Sodexo hosted the inaugural Better Tomorrow Summit inviting over 400 thought leaders and strategic partners to explore the expanding impact of diversity, sustainability and wellness on community engagement and business growth. WITH MEASURABLE RESULTS Sodexo is committed to transparency. We provide our stakeholders with measurable performance data that details our progress toward a Better Tomorrow. Visit fiscal2013.sodexo.com to find the data on our progress. Improving Quality of Life Our core business delivering Quality of Life Services touches on everything from providing energy and construction services, to delivering nutrition services and wellness solutions, to diversity consulting and, of course, to serving healthy and nutritious meals to millions of customers. Regardless of the work at hand, we see diversity, sustainability and wellness not as separate offers, special programs, or stand-alone marketing campaigns, but rather as key elements woven into the very fabric of our business. GEORGE CHAVEL PRESIDENT AND CHIEF EXECUTIVE OFFICER

5 WHAT DOES THE BETTER TOMORROW PLAN MEAN FOR YOU?

6 Actively Promote Nutrition, Health and Wellness By providing a healthy selection at each account We improve your health and wellness By creating new offers to promote the healthiest choices Mindful is our approach that balances nutrition with great taste and satisfying portions. OptHealthy is our new vending option that makes it easier for customers to enjoy better-for-you foods, snacks and beverages. Create Your Weight is developed by Sodexo registered dietitians and provides participants with the knowledge and tools they need to successfully manage their weight by making better choices. The Bottom Line Healthy employees mean increased productivity, decreased absenteeism, and lower health care costs for our clients. By educating our customers 84% of accounts are providing programming, resources and education about healthy lifestyle habits to their diverse customer base. By delivering results Based on a % survey of 3,700 of accounts accounts in North America provided at least one out of five choices that met our standard nutritional criteria for sugar, salt and fat. = 50 accounts Based on a 2013 survey of 3,700 accounts in North America More than 275,000 Sodexo customers using MyFitnessPal to keep track of their personal nutrition objectives lost an average of 9.2 pounds in the first six months of our partnership.

7 Protect the environment With customized solutions to drive performance WE reduce your ENERGy ANd WASTE By adopting strategic energy and Waste reduction Programs energy and Waste reduction Programs are implemented by our expert on-site management teams. they include a series of best practices for: Awareness and behavior Equipment and processes Performance measurement 81% of accounts in North America reduce organic waste through equipment and process changes, such as tracking kitchen waste, serving appropriate portions, and adjusting ordering. BASEd ON A 2013 SURvEy OF 3,700 AccOUNTS IN NORTH AMERIcA = 50 accounts THE BOTTOM LINE sodexo s energy and waste reduction services help clients reduce costs, improve sustainability performance, and create healthier and more comfortable indoor environments. roth, a sodexo company, partnered with verizon to upgrade their HvAc management. We achieved 15% energy reductions sodexo implemented new food waste tracking methods at 40 campuses in an initial pilot. By identifying and correcting the reasons for disposal they collectively avoided more than 400 tons of pre-consumer food waste, equivalent to 62 elephants. at the initial 50 pilot locations and assisted verizon in attaining leed certification at some of these. We expect similar results at the over 1,100 locations we are currently managing for verizon. SMART Sustainability Management and Reporting Tool sodexo is promoting efficiency at 500 client accounts with our proprietary SMART (Sustainability Management and Reduction Tool) dashboard that allows managers to track sustainability performance. From a library of 125 best practices, smart generates a customized sustainability action plan for each account.

8 COMMIT TO LOCAL COMMUNITIES We SUPPORT your LOCAL COMMUNITY AND OFFER SUSTAINABLE CHOICES Through community based programs In partnership with the Mexican American Legal Defense and Education Fund (MALDEF) Parent School Partnership (PSP) Health and Wellness Initiative, Sodexo chefs and dietitians promote healthy nutrition, cooking and good eating habits to over 800 families annually across urban U.S. cities. Program results indicate that participants are losing significant weight. 16 million children Through Sodexo Foundation, we are making a difference in the lives of some of the 16 million children in the U.S. that struggle with hunger. Since its inception in 1999, Sodexo Foundation has made more than $22 million in grants to end childhood hunger in America. The Bottom Line A strong community is a good place to do business. Partnering with Sodexo allows clients to support local economic development and enhance their brand in their communities. By purchasing from the communities we serve Through our Supply Chain Inclusion Program we source products and services from small and medium enterprises, businesses owned by minority and other under-represented groups, and suppliers that actively embrace diversity and inclusion. In 2013, our total spend with over 3,500 diverse suppliers and small businesses was over $614M in North America. We were also recognized by USBLN as the Top Corporation for Disabled Owned Businesses. By sourcing products to support communities at home and abroad In 2013, of fish and seafood in North America met our criteria for sustainable seafood, contributing to the long term viability of fishing communities. All of our produce distributors in North America are required to source local products and many carry more than from local farms. Sourcing from contracted local suppliers allows us to provide a consistent market for local farmers to sustain their business and communities. In 2013, 1 million pounds of coffee of their produce purchased in North America was fairly traded, promoting more sustainable environments and healthier communities where coffee is grown.

9 DEVELOP OUR PEOPLE AND PROMOTE DIVERSITY We provide an inclusive and engaged team to meet the needs of your diverse marketplace. By attracting and retaining top talent Sodexo has been recognized as a social media pioneer for our recruitment approach. This approach has helped us to connect and engage with highly skilled and diverse talent pools. 93% 2013 of all of our slates contained minority and/or female candidates interviewed. 83% In our most recent engagement survey, 83% of employees agree that they are valued for the differences they bring to the workplace. At a time when most companies experienced a decline in engagement, Sodexo experienced an increase, and was above the threshold for the best employer range by Aon Hewitt. The Bottom Line Attracting, engaging and retaining a diverse workforce comprised of top talent enables greater understanding of your business and customers needs while developing innovative products and services in a global environment. By leveraging our diverse and talented workforce Companies with a high representation of women on boards and senior leadership significantly outperform those with low representation. 43% of our Group Executive committee are women Our nine Employee Business Resource Groups (EBRGs) provide networking opportunities, exposure to a range of cultural perspectives, and opportunities to connect with the community. Together our EBRGs in North America have developed 55 community partnerships, participated in over 330 community events, and reached more than 67,250 people. By training for cultural competency 38% 100% of our managers in North America are required to attend diversity training during their first year of employment. In 2013, more than 50% of our management also participated in additional Diversity Learning Lab training. Reinforcing on-going learning and development yields a more inclusive, cohesive and innovative team of employees to serve our clients. of our board in North America are women Sodexo was awarded the prestigious Catalyst Award, which honors exceptional business initiatives that advance women and people of color in the workplace.

10 We help you to succeed. That s the Bottom Line. The Better Tomorrow Plan IMPROVE QUALITY OF LIFE Healthy employees mean increased productivity, decreased absenteeism, and lower health care costs for our clients. IMPROVE YOUR EFFICIENCY Sodexo s energy and waste reduction services help clients reduce costs, improve sustainability performance, and create healthier and more comfortable indoor environments. ENGAGE YOUR LOCAL COMMUNITY A strong community is a good place to do business. Partnering with Sodexo allows clients to support local economic development and ENHANCE THEIR BRAND IN their communities. ENHANCE YOUR BRAND Attracting, engaging and retaining a diverse workforce comprised of top talent enables greater understanding of your business and customers needs while developing innovative products and services in a global environment. Get the free mobile app at Learn more Read more about our progress towards all of our Better Tomorrow commitments at fiscal2013.sodexo.com and bettertomorrow.sodexousa.com/newsletter/

11 Equal employment opportunity and affirmative action: Sodexo is committed to affirmative action and pledges its full support to equal employment opportunities for all individuals regardless of race, color, religion, gender, national origin, marital status, sexual orientation, gender identity, age, disability, veteran status or any other protected group as defined by the law or our policy. We strive to make certain that all hiring, promotion and other personnel decisions comply with federal and local equal opportunity laws and regulations.

12

13

14 A Leader in Quality of Life Services Founded in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Through its more than 100 services, Sodexo provides clients an integrated offering developed over more than 45 years of experience. Our Quality of Life services range from construction, energy management, landscaping, maintenance and cleaning, to foodservices and facilities and equipment management; from Meal Pass, Gift Pass and Mobility Pass benefits for employees to in-home assistance and concierge services. WITH A GLOBAL PLAN FOR A BETTER FUTURE The Better Tomorrow Plan is Sodexo s global strategy for a better future with four priorities: Actively Promote Nutrition, Health and Wellness Protect the Environment Commit to Local Communities Develop Our People and Promote Diversity

15 A Recognized Leader in Diversity, Sustainability and Wellness IMPACTING MILLIONS DAILY The scale and scope of our business is one of our greatest assets. The Better Tomorrow Plan is designed to leverage the scale of our 428,000 employees at 33,300 locations in 80 countries to create value for our clients, strengthen our communities and improve quality of life for the 75 million customers we serve each day. Sodexo has been recognized as best-in-class for social, environmental and economic responsibility by the Dow Jones Sustainability Index every year for the past nine years. This distinction is based on a comparison between Sodexo and our competitors. Sodexo was honored by DiversityInc as the #1 company on the 2013 Top 50 Companies for Diversity list for an unprecedented second time in four years. This recognition reflects executive level commitment, best in class diversity training, robust measurement and accountability and grass roots effort through our Employee Business Resource Groups and their participation in multicultural organizations. In 2014, Sodexo hosted the inaugural Better Tomorrow Summit inviting over 400 thought leaders and strategic partners to explore the expanding impact of diversity, sustainability and wellness on community engagement and business growth. WITH MEASURABLE RESULTS Sodexo is committed to transparency. We provide our stakeholders with measurable performance data that details our progress toward a Better Tomorrow. Visit fiscal2013.sodexo.com to find the data on our progress. Improving Quality of Life Our core business delivering Quality of Life Services touches on everything from providing energy and construction services, to delivering nutrition services and wellness solutions, to diversity consulting and, of course, to serving healthy and nutritious meals to millions of customers. Regardless of the work at hand, we see diversity, sustainability and wellness not as separate offers, special programs, or stand-alone marketing campaigns, but rather as key elements woven into the very fabric of our business. GEORGE CHAVEL PRESIDENT AND CHIEF EXECUTIVE OFFICER

16 WHAT DOES THE BETTER TOMORROW PLAN MEAN FOR YOU?

17 Actively Promote Nutrition, Health and Wellness By providing a healthy selection at each account We improve your health and wellness By creating new offers to promote the healthiest choices Mindful is our approach that balances nutrition with great taste and satisfying portions. OptHealthy is our new vending option that makes it easier for customers to enjoy better-for-you foods, snacks and beverages. Create Your Weight is developed by Sodexo registered dietitians and provides participants with the knowledge and tools they need to successfully manage their weight by making better choices. The Bottom Line Healthy employees mean increased productivity, decreased absenteeism, and lower health care costs for our clients. By educating our customers 84% of accounts are providing programming, resources and education about healthy lifestyle habits to their diverse customer base. By delivering results Based on a % survey of 3,700 of accounts accounts in North America provided at least one out of five choices that met our standard nutritional criteria for sugar, salt and fat. = 50 accounts Based on a 2013 survey of 3,700 accounts in North America More than 275,000 Sodexo customers using MyFitnessPal to keep track of their personal nutrition objectives lost an average of 9.2 pounds in the first six months of our partnership.

18 Protect the environment With customized solutions to drive performance WE reduce your ENERGy ANd WASTE By adopting strategic energy and Waste reduction Programs energy and Waste reduction Programs are implemented by our expert on-site management teams. they include a series of best practices for: Awareness and behavior Equipment and processes Performance measurement 81% of accounts in North America reduce organic waste through equipment and process changes, such as tracking kitchen waste, serving appropriate portions, and adjusting ordering. BASEd ON A 2013 SURvEy OF 3,700 AccOUNTS IN NORTH AMERIcA = 50 accounts THE BOTTOM LINE sodexo s energy and waste reduction services help clients reduce costs, improve sustainability performance, and create healthier and more comfortable indoor environments. roth, a sodexo company, partnered with verizon to upgrade their HvAc management. We achieved 15% energy reductions sodexo implemented new food waste tracking methods at 40 campuses in an initial pilot. By identifying and correcting the reasons for disposal they collectively avoided more than 400 tons of pre-consumer food waste, equivalent to 62 elephants. at the initial 50 pilot locations and assisted verizon in attaining leed certification at some of these. We expect similar results at the over 1,100 locations we are currently managing for verizon. SMART Sustainability Management and Reporting Tool sodexo is promoting efficiency at 500 client accounts with our proprietary SMART (Sustainability Management and Reduction Tool) dashboard that allows managers to track sustainability performance. From a library of 125 best practices, smart generates a customized sustainability action plan for each account.

19 COMMIT TO LOCAL COMMUNITIES We SUPPORT your LOCAL COMMUNITY AND OFFER SUSTAINABLE CHOICES Through community based programs In partnership with the Mexican American Legal Defense and Education Fund (MALDEF) Parent School Partnership (PSP) Health and Wellness Initiative, Sodexo chefs and dietitians promote healthy nutrition, cooking and good eating habits to over 800 families annually across urban U.S. cities. Program results indicate that participants are losing significant weight. 16 million children Through Sodexo Foundation, we are making a difference in the lives of some of the 16 million children in the U.S. that struggle with hunger. Since its inception in 1999, Sodexo Foundation has made more than $22 million in grants to end childhood hunger in America. The Bottom Line A strong community is a good place to do business. Partnering with Sodexo allows clients to support local economic development and enhance their brand in their communities. By purchasing from the communities we serve Through our Supply Chain Inclusion Program we source products and services from small and medium enterprises, businesses owned by minority and other under-represented groups, and suppliers that actively embrace diversity and inclusion. In 2013, our total spend with over 3,500 diverse suppliers and small businesses was over $614M in North America. We were also recognized by USBLN as the Top Corporation for Disabled Owned Businesses. By sourcing products to support communities at home and abroad In 2013, of fish and seafood in North America met our criteria for sustainable seafood, contributing to the long term viability of fishing communities. All of our produce distributors in North America are required to source local products and many carry more than from local farms. Sourcing from contracted local suppliers allows us to provide a consistent market for local farmers to sustain their business and communities. In 2013, 1 million pounds of coffee of their produce purchased in North America was fairly traded, promoting more sustainable environments and healthier communities where coffee is grown.

20 DEVELOP OUR PEOPLE AND PROMOTE DIVERSITY We provide an inclusive and engaged team to meet the needs of your diverse marketplace. By attracting and retaining top talent Sodexo has been recognized as a social media pioneer for our recruitment approach. This approach has helped us to connect and engage with highly skilled and diverse talent pools. 93% 2013 of all of our slates contained minority and/or female candidates interviewed. 83% In our most recent engagement survey, 83% of employees agree that they are valued for the differences they bring to the workplace. At a time when most companies experienced a decline in engagement, Sodexo experienced an increase, and was above the threshold for the best employer range by Aon Hewitt. The Bottom Line Attracting, engaging and retaining a diverse workforce comprised of top talent enables greater understanding of your business and customers needs while developing innovative products and services in a global environment. By leveraging our diverse and talented workforce Companies with a high representation of women on boards and senior leadership significantly outperform those with low representation. 43% of our Group Executive committee are women Our nine Employee Business Resource Groups (EBRGs) provide networking opportunities, exposure to a range of cultural perspectives, and opportunities to connect with the community. Together our EBRGs in North America have developed 55 community partnerships, participated in over 330 community events, and reached more than 67,250 people. By training for cultural competency 38% 100% of our managers in North America are required to attend diversity training during their first year of employment. In 2013, more than 50% of our management also participated in additional Diversity Learning Lab training. Reinforcing on-going learning and development yields a more inclusive, cohesive and innovative team of employees to serve our clients. of our board in North America are women Sodexo was awarded the prestigious Catalyst Award, which honors exceptional business initiatives that advance women and people of color in the workplace.

21 We help you to succeed. That s the Bottom Line. The Better Tomorrow Plan IMPROVE QUALITY OF LIFE Healthy employees mean increased productivity, decreased absenteeism, and lower health care costs for our clients. IMPROVE YOUR EFFICIENCY Sodexo s energy and waste reduction services help clients reduce costs, improve sustainability performance, and create healthier and more comfortable indoor environments. ENGAGE YOUR LOCAL COMMUNITY A strong community is a good place to do business. Partnering with Sodexo allows clients to support local economic development and ENHANCE THEIR BRAND IN their communities. ENHANCE YOUR BRAND Attracting, engaging and retaining a diverse workforce comprised of top talent enables greater understanding of your business and customers needs while developing innovative products and services in a global environment. Get the free mobile app at Learn more Read more about our progress towards all of our Better Tomorrow commitments at fiscal2013.sodexo.com and bettertomorrow.sodexousa.com/newsletter/

22 Equal employment opportunity and affirmative action: Sodexo is committed to affirmative action and pledges its full support to equal employment opportunities for all individuals regardless of race, color, religion, gender, national origin, marital status, sexual orientation, gender identity, age, disability, veteran status or any other protected group as defined by the law or our policy. We strive to make certain that all hiring, promotion and other personnel decisions comply with federal and local equal opportunity laws and regulations.

23

24