Bologna Guide

Size: px
Start display at page:

Download "Bologna Guide 2013-2014"

Transcription

1 Bologna Guide University of California Centro Studi di Bologna Via Grimaldi 3 I Bologna tel fax unibo.cal@unibo.it

2 CONTENTS Map and Introduction... 3 Suggestions for Housing... 4 Documents... 4 Permesso di Soggiorno Passport Codice Fiscale Banking... 5 Emergency Information... 5 Safety... 6 General Guidelines Dealing with Theft Dealing with Political Uncertainty Medical Care... 7 Emergencies Non-emergencies Insurance Pharmacies List of Doctors Transportation... 8 Bus Taxi Bicycle Train Rental Car Communications Phone Fax Sending Mail Courier Services Receiving Mail and Internet Shopping Store Hours Supermarkets Fresh Food Markets Bread Stores Pastry Shops Butcher Shops Specialty Foodstuffs Other Stores Travel Agencies Stationery Stores Housewares Computers Photocopy Centers Department Stores Hardware Photography Laundry/Dry Cleaners Bookstores Outdoor Markets (nonfood) Furniture Stores Hairdressers/Barbers/Beauty Salons Cosmetics Tobacco Stores Dining Out The Basics Italian Restaurants Ethnic Restaurants Nightlife...21 Pubs/Bars Discotheques /Clubs Jazz clubs Gay/Lesbian Sports Bowling Gyms Canoeing & Rafting Cycling Skiing (Downhill & Cross Country) Hiking/Rock-climbing/Spelunking Swimming Tennis Spectator Sports Art & Music Art Museums Cinemas Music/Theater Student & Cultural Organizations.25 Places of Worship Hotels & Visitors

3 BOLOGNA A brief orientation to the historic center Old Bologna is surrounded by a ring-road which traces the old city wall. In fact, the old gateways are mostly still intact (see the various porte on the map, e.g., Porta Saragozza, Porta Lame ). This road changes names as it circles around the centro storico but is distinguished from others not only by its shape but also because it is a viale (bigger street) and is often referred to simply as i viali. Piazza Maggiore, in the very center of the historic center, is also the heartbeat of Bologna (the tourist office--with much better maps is also located here). The university buildings are found throughout the center but concentrate along Via Zamboni.

4 Bologna Guide Suggestions for Housing Housing in Bologna is very competitive because the city is home to 100,000 students. However since most Italian students arrive in Bologna toward the end of September, UCEAP students have an early advantage. For this reason, we work with you from your arrival to try to find housing. One source for housing is through the returning UC students. We begin asking them about their housing situations in May and whether their accommodations are available and suitable for a new student. If so, we our incoming students the contact information (either the returning student or a contact person at the apartment that student has indicated) so that those interested may make further arrangements. During orientation, specific sessions are dedicated to housing strategies and resources. Contracts, housing vocabulary, ads, and resources are all addressed. The most common approach for students in Bologna to find housing is to make a small paper ad to post around the city for a room to rent or share in an apartment with other students. Additionally, those with rooms or apartments to offer will post ads. Between your own request and those offering rooms, you can begin your search. Ads are posted anywhere and everywhere possible, usually secured by tape ( scotch ) including lamp posts, street signs, and on bulletin boards in various University of Bologna buildings. Students also now use several websites to post their housing offer/request (see list of web sites below). Critical in this process is having a cell phone in order to be easily reached by those responding to your ad. These housing arrangements are often not contractual but we strongly encourage all students to get the agreement in writing nonetheless so that issues such as utilities and length of stay are clear to all involved. You can request a sample contract from the Study Center along with a guide (in Italian) about housing in Bologna. La Bussola in Via Zamboni 62/B (landline ) provides free housing services to foreign students. They have a vast database of postings. Please note that the Bussola Office is generally closed the first three weeks of August for summer vacation. Once you have registered with SAIS you will receive a Student Detail number which can use to check their website at for postings. Useful websites for House Hunting: and There are apartment hunting agencies, but these charge hefty fees and you are required to sign a lease (which may run for a full year, making you responsible for finding a replacement for the last few months when you may not be here). Finally, every year we get inquiries from families looking for someone to live in and provide English conversation to their children. Each situation is unique in terms of your room, number of children, etc. We distribute this information as we get it, typically by and with a posted announcement on our bulletin board. If you are interested in this housing possibility, please contact the Study Center ASAP. Documents Permesso di Soggiorno. At the new student orientation session, the first and most urgent formality we address is applying for your permesso di soggiorno (residence permit). This requires filling out an application (which we help you with) and photocopying your passports. You will be assigned a time to meet at the post office during orientation for turning in your application and supporting documents and at the questura (police office) for fingerprinting. The permesso di soggiorno takes a minimum of 3 weeks to process. In Italy you are required to carry your permesso di soggiorno with you at all times. We advise you to carry a photocopy of it instead (which we can make for you) and keep the original at the centro studi for safekeeping (you are allowed 2 days to produce the original).

5 Bologna Guide YOU MUST BRING ORIGINALS AND PHOTOCOPIES OF THE FOLLOWING DOCUMENTS: UCEAP Participation Letter (usually stamped by the Italian Consulate) Italian Consulate letter regarding UCEAP Health Insurance (if your receive one, these are given to students at the discretion of the Consulate) University of Bologna Acceptance Letter (usually stamped on back by the Italian Consulate) Passport. You are also required to carry your passport with you, but again, we suggest carrying a photocopy. Should you lose it, you will need to visit the American Consulate in Florence (Lungarno Vespucci 38; landline ) and take along a copy of the police report, 2 passport-sized photos, and approximately US $100 (or equivilent in euro; forms of payment: cash/credit card/money order). Consulate hours are 9:00-12:30 Monday through Friday or by appointment, visit the website at Codice Fiscale. Some apartment agencies or work positions require that you have a codice fiscale (Italian social security number). The codice fiscale is 16 character alphanumeric code composed of a combination of your initials, d.o.b., and country of birth code. The University of Bologna student ID card lists your codice fiscale along with your name and student ID number. However, in some cases you may be required to prove that you have applied for a codice fiscale. In this case you will need to go to a Ufficio Entrate with your passport and your permesso di soggiorno. There you will be issued a codice fiscale. To find the Ufficio Entrate nearest you, see the Ufficio Entrate website (or ask for info at the Stdy Center): Banking Banks are generally open Monday - Friday from 8:20 am to 13:20 pm and from 13:45-15:45 pm. The most convenient way to retrieve money from your home bank account is by using one of the many Bancomats, or ATMs, scattered throughout the city. Many of the larger American networks (PLUS, CIRRUS) are available, but not all are located at the same machine. Look around for the network signs on each bancomat. Because most banks charge a service fee of at least a few dollars for each ATM transaction, it makes sense to withdraw the largest amount available (approx. 250 euro) at a time rather than more frequent withdrawals of lesser amounts. In the past, UC students have not opened personal bank account in Italy due to high fees connected to opening, mantaining, and closing the account. However, several bank are offering now special terms of agreement for students with very low fees (no charge for withdrawals at the Bancomats) and better access to your money. Please contact the Study Center for more information. Personal checks are seldom used in Italy and never sent through the mail. Bills are paid in cash at the post office or by bank transfer. If you lose your ATM card, notify the issuing bank immediately. It is a good idea to have a backup card (either here or with a parent) or credit card with cash advance service so that you aren t without money. US banks as a general rule will not send a new ATM card by express mail. Since standard mail is often slow, it can take a few weeks to receive a card, creating financial hardship. Make sure that you have any codes necessary for blocking your ATM and credit cards. (See section on Dealing with Theft for more on missing credit and atm cards). Emergency Information In case of emergency, dial 113 and ask for the appropriate service: ambulanza (ambulance); polizia/carabinieri (police); vigili del fuoco (fire department). OR, you may dial for direct emergency service: 113 polizia 112 carabinieri 115 vigili del fuoco

6 Bologna Guide ambulanza Automobile Club d'italia (car breakdowns) gas or water problems for electricity Safety By American standards, a city Bologna's size is a safe place to live and study. That said, there has been an increase in petty theft in the past few years and you should be aware of your belongings at all times. Last year several students discovered wallets missing from zippered backpacks, or cell phones missing from open bags. General guidelines: Use common sense when walking around the city, especially in the evening. Be aware of your surroundings and do not venture where you do not feel comfortable. Parts of Bologna to avoid, especially at night, are Piazza XX Settembre and the areas around the train station, Parco Montagnola, and the Zona Fiera. Be particularly careful on crowded buses and bus stops, and in the markets, as these are prime locations for pickpocketing. It is best to carry your documents, money and cellphone on you rather than in a bookbag or purse. If, for some reason, you have a lot of money on you, put it in a few different places so that if you do get pick-pocketed at least you won t lose everything. Always carry the Emergency Phone Tree along with the energency numbers with you -it is also a good idea to save the emergency contact numbers (study center numbers, police, and credit card numbers) in the address book of your cell phone. Try to walk in groups at night or, if walking alone, try to walk in well-lit areas and avoid open spaces such as parks or parking lots. Do not retrieve money alone from a bancomat at night. To avoid having to walk alone at night, always carry enough money for a taxi ride home. Taxi stands are located at several key points around town, including Piazza Maggiore. Taxi phone numbers are: or Hitch-hiking is strongly discouraged. Dealing with Theft. If your wallet, cellphone or any other personal items are stolen you should immediately do the following: Cancel all check cards, credit cards, etc. immediately. Credit Card numbers (check also the "polizia di stato" website: American Express Abroad MasterCard Visa Cartasì Bank Americard (Visa) /fax. 02/ ATM check cards: Wells Fargo (Italy) (from landline), (cellphone), (payphone) Bank of America/Nations Bank (U.S.) Washington Mutual (U.S.) If your cellphone is stolen, call your service provider (Vodafone, Tim, Wind, 3) to block any outgoing calls from your number. You can also maintain the same number even if your phone was stolenjust ask the provider!

7 Bologna Guide Go to the questura's Ufficio Denuncia and file a denuncia (report) immediately. The Ufficio Denuncia is located in Via degli Agresti (off of Piazza Galileo) near Piazza Maggiore. You will need to make a list of everything that was in your wallet/purse. An English denuncia form is available. If your wallet or any of the items is found, you will be contacted by the questura. If your University of Bologna plastic ID card is lost or stolen, you can get a new one at the Ufficio Relazioni Internazionali in Palazzina della Viola, Via Filippo Re, 4. If your University of Bologna libretto (exam card with photo) is stolen, you can also get a new one but will need to show the denuncia. Your UCEAP insurance policy covers theft of personal belongings. For details see the website or ask the Study Center for more information. Dealing with Periods of Political Uncertainty. After the Sept. 11 terrorist attacks and the war in Iraq and Afghanistan, we have put into place various contingency plans for our students' safety. Soon after your arrival we will give you a small emergency card to keep with you. This lists important phone numbers as well as the student phone tree. We ask that you keep your cell phone charged (both battery and money-wise) at all times as this is the most efficient, and indeed possibly the only, way we can reach you. Periodically throughout the year we will test the emergency telephone tree for effectiveness. Make sure to inform the study center if you change your phone number- although we prefer that you keep the same number: if your phone is lost/stolen/ you change carriers, you can usually keep your original phone number! Finally, we recommend that you not congregate in large groups, speak English loudly, or otherwise draw attention to yourselves as Americans. Medical Care Emergency Care: Local hospitals with 24-hour emergency rooms (Pronto Soccorso) are: Ospedale Sant'Orsola (outside Porta San Vitale at Via Massarenti 9) Ospedale Maggiore (on Largo Nigrisoli 2 off Via Saffi outside Porta San Felice) Istituto Rizzoli (in the hills just above Porta S. Mamolo at Via Pupilli 1) for orthopedic emergencies (sprains, broken bones, etc.) General Care: Non-emergency medical care is generally obtained from a private doctor. Doctors and specialists indicate their offices with signs marked Ambulatorio. They have office hours, and it is best to call ahead for an appointment. Fees range from 30 euros upwards; for specialists fees can vary from approximately euro. Dentists fees for filling a cavity can also vary from 75 to 100 euro. Insurance. The UCEAP Insurance coverage is explained in a little booklet produced by the provider, Mercer (ACE), and on the UCEAP website. It's a good idea to read this over with your family to understand your coverage. Any questions you might have you can direct to the UCEAP contact person at the insurance company (Alex Zeron, alex.zeron@mercer.com). Note that dental insurance is only for repair due to an accident. Most medical care here has to be paid out of pocket. You then send in the insurance form (we have these in the office or you can download it from the UCEAP website) along with any receipts for medicine, etc., to the insurance company for reimbursement, making copies for your records. This can be done by standard mail or electronically by sending scan docs to claims@visitaci.com. Reimbursement should be sent to a domestic US address since you won't be able to cash a US bank check in Italy. You can indicate this on the insurance form. UCEAP health insurance also includes EuropAssistance 24-hr medical assistance. You can call the 24-hr toll-free number and will be put in contact with a medical provider who will be paid directly by Europ Assistance (no reimbursement claim form paperwork necessary). Any prescription medication will need to be paid out of pocket and will be reimbursed through a claim. Farmacia (Pharmacies). You can fill prescriptions here (ONLY those written by an Italian doctor) and purchase aspirin, throat losenges, band-aids, cold medicine and so forth. On Saturdays, Sundays, and official holidays, one pharmacy in each area remains open. Information should be posted on the door of your local neighborhood pharmacy indicating where to go during these days. The Farmacia Comunale in Piazza Maggiore is open 24 hours a day, 7 days a week.

8 Bologna Guide The following are medical professionals we have worked with and can recommend personally. In addition, word of mouth is an excellent way to find a good doctor. Don t be afraid to ask around! General Practitioner: Dr. Stephen J. Williams, M.D. (American) Via d'azeglio, 61 Cell: Home/Office: Gynecologist: Dott. Stefania Tabanelli (speaks English) Via Libia, 20/6 Tel Dr. Leda Bertocchi Via D Azeglio, 63 Tel Dr. George Blagogee Viale Oriani, 2 Tel Dr. Raphael Leizer Piazza Roosevelt, 4 tel Dr. Marcello Navazio Via A. Righi 19 Tel Dermatologist: Dr. Nicola Venturo Via Oberdan, Chiropractor: Dr. Paul Caruso Parco dei Cedri Tel Dr. Jon Cory (American) Galleria Ugo Bassi 2 Tel Dentist: Cobe Dental (2 Americans & 2 American-trained dentists) Via Bazzanese 32/4 (Casalecchio di Reno) (*10% discount for UC students) Dr. Stefano Valbonesi (Speaks English) Studio Associato Nove Archi Via Irnerio, Dr. Giovanni Mori Via E. Ponente, 127 Tel Dipartimento Odontomastologia (Univ. of Bologna-provides discount for registered students) Via San Vitale Dental Emergency Clinic Istituto Beretta Via XXI Aprile, Psychologist/Counselor: Linda Moffa (American)- counselor Via Massarenti, 61 Tel lmoffa@hotmail.com Virna Degli Esposti - Psychologist (speaks English) Mary Ann Santoro Bellini (American)- psychologist International Counseling Services Lungarno Cellini 25, Firenze Tel or Francesco Berti Ceroni- psychologist Mood -Viale Aldini 222/4 Tel

9 Bologna Guide Transportation Bus. You must have a ticket to ride the bus! Inspectors will occasionally check passengers for tickets, and they will fine you euro if you do not have a properly validated ticket. A regular bus ticket costs 1,20 euro, 1.50 euro if you buy it on the bus. A daily ticket, good for 24 hours, costs 4 euro. A "city pass," good for 10 rides, costs 11 euro. A monthly pass for students costs 27 euro. Validate this once, at the first of the month, and then carry it with you. If you want a student pass, let us know and we will provide you with a letter that certifies you are a student if you haven't yet received your official student card from the University of Bologna. Tickets can be purchased on most buses from the red automatic vending machine (these accept 50 cent or 1 euro coins). You can also buy them at any tabaccheria store (marked by a white T on a blue or black background), at bars and newstands which display the ATC (local bus company) sign, at automatic vending machines at major bus stops, or in ATC offices (one near the taxi stand at the train station, one near Piazza Maggiore on Via IV Novembre, and booths on the corner of Via Marconi at Via Lame, and Via Rizzoli at Piazza Maggiore). The daily and city pass can be purchased at most tabaccherie. When you board the bus, validate your ticket in one of the yellow machines located at both the front and rear. This original stamp is good for an hour (70 minutes after 8:30 pm) on any bus, so you need not stamp the ticket again if you transfer to a new bus. Validate the city pass for each ride. You can also use the city pass for more than one person for the same trip. In other words, if there are 8 of you, you can stamp the ticket 8 times. Most buses run until 12:30 am but some lines stop at 8:30 pm. There are also a few lines which run after am. Be sure to check the schedules, which are posted at most bus stops and online ( or check at an ATC office. There is a separate bus service for the suburbs and other parts of Italy called the linee azzurre or blue lines. The monthly student discount pass is not valid on these lines. Information and timetables are available on the ATC website. Airport Shuttle. There is also an airport shuttle that runs on a regular schedule with stops along Via Ugo Bassi, Indipendenza, and at the train station. Cost is 6 euro and tickets can be bought on board. They generally run daily every 15 minutes. For exact stops and times, check the website (click on Airport Shuttle), or call Aerobus at Taxi. To call a taxi, dial one of the two taxi collectives at or for which there is a surcharge. It is less expensive to go to a taxi stand throughout the city (including the train station and Piazza Maggiore). They typically cannot be hailed on the street. You should be aware that there are surcharges on luggage, Sundays and holidays, and certain hours at night. Drivers are not usually tipped. A trip from the train station to the centro studi will cost approximately 5,00 euro. A trip to the airport will cost roughly 20 euro. Taxi Rosa is a taxi discount for women taking a cab at night. The 3-euro discount applies between 10 p.m. and 6 a.m.with the Taxi Rosa coupon and is only applicable for women travelling alone or with other women. Women can pick up a 4-coupon packet at the URP office, Piazza Maggiore, 6. For groups of three to four people travelling to a single destination within the city limits, or to the airport, you may request a group rate ( servizio taxi collettivo ). The reduced fare is divided in thirds and each passenger is required to pay the price that appears on the meter. There is also an Airport Shuttle, see above.

10 Bologna Guide Bicycle. Probably the most convenient way to travel in Bologna is by bicycle. Just be careful in traffic! Find used bicycles in bicycle repair shops (including in Via delle Tovaglie, Strada Maggiore, Via Santo Stefano, Via Massarenti, Via Sant' Isaia, Via Miramonte, Ciclista Piazza Grande under the Via Libia overpass- 'Ponte Libia' ( ), for approximately euro. The questura also auctions used bikes a few times during the year at the train station and look out for posters for L'Asta di Bici in Piazza Puntoni/Piazza Maggiore, which takes place a few times a year and auctions used bikes for 15 euros. It is worth going even just to watch as it is an interesting experience! It's a better idea to buy a used bike to reduce the possibility of theft. DO NOT buy bicycles from street vendors in Piazza Verdi, as they are stolen. DO buy a strong lock and chain ( a 'U-lock' or 'kryptonite' lock is a good idea) and ALWAYS lock your bike, and front wheel, to something stationary. Bike theft is especially high during the fall when new students arrive and in spring when the weather gets nicer! Train. There are three main types of trains in Italy: Regionale Veloce/Interegionale, Intercity and Eurostar. Regionale Veloce/Interegionale trains are the cheapest, and slowest and Eurostar (and now the Freccia Rossa/Bianca/Argento and Alta Velocità) the fastest, and most expensive. The most convenient way to check train schedules and other train information is by checking the website for Ferrovia dello Stato ( FS ) at Complete schedules are also posted at the train station, and a list of departures from Bologna is posted in front of URP next to the Farmacia Comunale in Piazza Maggiore, at Wallaby Viaggi at Via dell'independenza 67/a. Another option for travelling is the private high speed train line Italo which has great deals, in particular to Milan, Rome, Venice, Florence and Salerno. Tickets are sold at the station or online. The system is similar to the low cost airlines in that the sooner you buy your ticket, the cheaper it is! Remember to validate your train ticket in the yellow boxes located en route to the platforms prior to boarding, both going and returning, or you will be fined. Please note that Eurostar and other reservations are handled in a separate room to the right of the main Bologna ticket office (be sure to take a number), as are tickets for international trains (no number needed--go to the farthest ticket window). If your Eurostar (ES) train is more than 25 minutes late (or does not have functioning air conditioning), you can request a 50% credit towards your next trip within one week of the ticket date at the Eurostar office in the train station. The same applies to Eurostar City, Intercity (IC), Espresso, ICN or EN trains more than 30 minutes late if you have reserved a seat, with a credit of 20/30%. You will need to fill out a claim form and submit it with your original train ticket at the train station. If you plan on travelling by train often, you should look into getting a Carta Verde Valid for travellers up to 26 years old, it entitles the holder to a 10% discount on all regular train tickets/25% discount on European train tickets. You can buy the card, valid for one year, for 40 at the station or in a travel agency. Always carry your Carta Verde with you on trips as the ticket checker can request to see it with proof of ID. The FS offers many other types of discounts and promotional programs. Check the website (click on 'Promozioni e Offerte'), or an FS brochure or timetable booklet for more information. Rental Car Agencies in Bologna. Please note that a current US driver's license is valid here for one year. Thrifty Aeroporto G. Marconi Europcar Aeroporto G. Marconi Via Amendola Hertz Aeroporto G. Marconi Avis Viale Pietramellara Aereoporto Maggiore-Budget Via F.lli Cairoli

11 Bologna Guide Also look at for car rentals, charged to Visa the prices are often substantially lower than the published rates (but make sure to read the fine print including 20% IVA tax, etc.). CTS offers student deals on rental cars in all of Europe, visit the CTS office or the website (autonoleggio). Communications Phones. The most convenient way to have personal phone service (and for us to reach you!) is to purchase a a cell phone (telefonino, cellulare). We highly recommend this. Cell phones typically require a debit card (ricarica) that you can purchase at any tabaccheria that displays the phone company's sign (TIM, Vodafone, Wind, 3), or online. Ricariche come in 5, 10, 20, 30 and 50 euro values. Expect to pay 80 euro or more for a new phone. Last year some of our returning students sold their phones to incoming students and we plan to try to do the same this year (we'll send an to our new students with contact information for those students now here who would like to sell their phones and then we will let you work out the details). The best way to buy a used cell phone is by word of mouth, but as of 2010 you can purchase an old model Nokia for 40 euro at the Comet store near Porta San Donato (Via Camillo Ranzani). Text messages to other Italian phones generally cost only 0,15 euro a message-and this is a popular, less expensive way to communicate. When you purchase your phone make sure to find out what kind of plan you have. Most companies offer plans with cheap calls to numbers using the same provider. It works out much cheaper if, on arrival, you and your friends all purchase a SIM from the same provider, as they will often give you free calling to numbers on their network. The most used in Italy are TIM, Wind and Vodafone. Check their websites before or upon arrival to see who has the best deal for your needs. It is also a good idea to see if they have a special price that you can activate on calls to the U.S. Often these special prices aren't advertised but if you inquire they can activate (for free!) a special rate, for example TIM had a special rate of 20 cents a minute to the US. Note: Students with unlocked U.S. cellphones can simply purchase an Italian SIM card with phone number upon arrival. Main cell phone providers: TIM: VODAFONE: WIND: TRE: Landlines The best way to call in Italy is by using your cell phone. Activating a land line is not recommended as it is costly and time intensive to activate. Home phone bills arrive every two months and include a monthly service fee and usage charges. Unless you request it, your calls will not be itemized on your bill (an itemized bill is called a bolletta trasparente). Public telephones can still be found in some bars and in outdoor booths. These phones require a prepaid phone card (scheda telefonica) which you can buy from most tabaccherie in 5 and 10 euro denominations. Tear off the corner of the phone card to activate it. For calls within Bologna, as well as calls to other cities within Italy, you must dial the local area code (including the initial 0!) followed by the number. For example, when calling Florence, you would dial number. For Bologna you must dial For international calls from within Europe, the formula for dialing is: 00 + country code + local area code + local phone number. For example, to call the United States, you would dial 001, then the local area code followed by the phone number.

12 Bologna Guide Alternatively, to call Italy from the USA, you dial country code + local area code + local phone number. For example, to call the centro studi, you dial You can find foreign country codes on the website under CAP e Prefissi Toll-free numbers. Italian toll-free numbers begin with the prefix 800. For U.S. 800 numbers substitute 880 for 800; for U.S. 880 numbers dial 881. These number must be preceeded by the 001 and you are charged for the international portion of the call. The easiest (and cheapest) way to call a US 800 number is through Skype. Some students have found that prepaid international phone cards, which are getting cheaper all the time, are good deals. These are typically available at tabaccherie. Competition is strong so check with the tabaccaio for the newest and best deal. Unfortunately all calling cards now have a high surcharge for calls made from cellphones as well as calls made to cellphones, thus for cheap rates you must use phone cards from house phones or phone booths. Many international phone cards purchased in the U.S. do not work here, despite advertising to the contrary, or if they do work, they are not as good a value as those purchased here. That said, the following current affordable options were suggested by students: World Access card (from - You can purchase this on-line and print out the card with your code. MCI International Prepaid Calling Card You can purchase before departure and use for calls from Italian cell phones to the U.S. and it can also be used to call from the U.S. to the cell phone. (Special rates may apply if purchased at Costco.) Sprint International Prepaid Calling Card Same info as above. However, the current most popular means of communication is through the internet. Skype Skype is a great option for international calling. There are several Skype options: 1. Skype to Skype: Have your family and friends download and register with Skype. Once you have both registered and have a headset or external microphone, you can talk for FREE! 2. SkypeOut: A low cost way to make calls at a local rate to people that have traditional land lines or mobile phones at local rates. In 2011 SkypeOut cost $0.02/minute to an Italian landline,american landline, and American cellphone, and $0.30/minute to an Italian cellphone. 3. SkypeIn: For a monthly fee (approximately $13 USD), you can receive a local U.S. phone number that your friends can call. When someone calls, you will receive the phone call on your computer where you can communicate with your friend using a headset or an external microphone. This option also has free voic . For more information, please visit the website: Faxes. Many copy shops, photo shops, and stationary stores provide fax service. Prices range from approximately 1,50-2 euro per page for local faxes to 4 euro per page for faxes to the West Coast. Shop around for best rates. For school-related business, you may ask the staff to fax something on your behalf. You may also receive faxes at the centro studi. The number from the U.S. is Sending Mail. Post offices are open from 08:15 to 12:30 Monday through Friday and from 08:15 to 12:20 on Saturday. The Main Post Office in Piazza Minghetti is very centrally located and is open from 08:15 to 18:30 Monday through Friday and 08:15 to 12:30 on Saturdays. The Post Office down the street from the Centro Studi is also open afternoons. Stamps can be purchased at post offices or at tabaccherie. Rates for letters and postcards under 20 grams are: Italy 0,60

13 Bologna Guide European Union countries 0,70 North America, South America, Africa, Asia and Oceania 2,00 Check the Poste website for rates for other letters and packages: Beware of surcharges for nonstandard envelopes. Check the size of your envelope and make sure you have enough postage on it or it will be returned (many a birthday card sent to the US has been returned, the birthday missed, for this reason). You can buy stamps and check size and weight limits at the tabaccherie.if you can fit your letter/small package into a mail box, you can put the stamps on yourself and skip the post office lines! Mail boxes are located outside post offices, and often outside tabaccherie. Some have double boxes marked for ordinaria and prioritaria. In turn, each box has two slots, one Per la città, while the other is Per tutte le altre destinazioni. Courier Services Despite the move to the prioritaria mail system, the Italian postal service is often plagued by strikes and delays, which affect the timing of deliveries. This is especially true in December, January, and August. So if you need quick and guaranteed delivery, consider a courier service. Allow at least 3 working days for delivery. Toll-free numbers for the major international couriers are: Federal Express ; DHL ; UPS A FedEx letter from Bologna to California will cost approximately 30 euro. Posta Celere is the Post Office's courier service for within Italy. Delivery normally takes 2-3 days, but on occasion can take up to 5-6 days. To send your parcel by Posta Celere/CAI, you need to take it to a post office and fill out the appropriate form. Mail Boxes Etc. locations include Via Della Grada 4-F, tel , Via Amendola, tel / and Via Massarenti 8, tel They have packing supplies, courier services, can send boxes, etc. Receiving Mail You are welcome to have your mail and packages sent directly to the centro studi, where there are common A-Z mailboxes (by last name). The correct mailing address needs to include all of the following: University of California Via Grimaldi, Bologna Italia Attn: student name Ask the sender to use a padded envelope when mailing more than a card or letter as we have had problems with mail being opened and items stolen before delivery. And remind your family and friends NOT TO SEND CASH! NOTE FOR PACKAGES: ALL packages, regardless of method sent, should be marked as containing USED ITEMS FOR PERSONAL USE ONLY and insured at a minimal rate (25 Dollars). Otherwise they will get snarled in Italian customs and incur lofty fees (from 30 up to 50 euro) that you will have to pay before the package will be released to you. (For the same reason, it is better not to indicate that medicine or food is enclosed.) We have also found that packages sent via the US Postal Service courier service do not typically arrive any faster than their regular service from the US (though having a tracking number is helpful). To ensure fast delivery to Italy--whether package or letter--use a known courier service. The most reliable service to Bologna is Federal Express or DHL.

14 Bologna Guide and Internet From the study center you can access the internet through a wireless connection with username and password provided by the study center staff. The city of Bologna and local businesses have created a widespread Wifi hot spot network. In order to access it, all you need is your Italian cell phone number and a quick registration on the website: You can also find the map with all of the businesses taking part and the Wifi spots offered by the city of Bologna. Other locations providing free internet service include various departments at the University of Bologna and the computer sala at Via Zamboni 25 (you will need your Università di Bologna ID). The Sala Borsa in Piazza Nettuno has a large computer room in the basement available for those with a library card, which is free with University of Bologna student ID. Bologna also has many internet cafès, you'll find at least one in most neighborhoods. Internet in your apartment Most student apartments now have internet. The plans vary with different providers. If you opt for setting up a new internet connection in your apartment, make sure to read the contract carefully, as there is generally a fee for ending the service before the 24-month contract ends. Another option for students who do not have internet in their apartments is to purchase a chiavetta or USB key for internet from one of the cellphone providers. These generally cost a minimum of 30 euro, and you can add a monthly ricarica for as low as 20 euro. However, make sure that your apartment gets the provider's service- this can vary from building to building! Shopping Most small stores in Bologna are closed on Thursday afternoons. Most public offices are open Thursday afternoon, but closed on Monday morning. Some stores do not reopen on Saturday afternoons (especially in the summer months), and almost everything is closed on Sundays and holidays. Most shops are open from 9:00 to 12:30 and from 15:30 to 19:00; small food stores (alimentari), however, are typically open from 7:30 to 13:00 and from 17:00 to 19:30. Some stores (including the department stores) have begun to adopt an uninterrupted workday (orario continuato). Be sure to check the schedule posted outside each store for precise hours. Confused already? Welcome to Italy!!! And to make matters worse, these hours will change depending on the city, so keep this in mind when travelling. Note: Museums also tend to have very particular opening hours so try to find out before visiting so as not to be disappointed! Supermercati. There are several large food stores in Bologna. Their hours of operation tend to differ from those of standard stores (e.g., closed Monday mornings and open Thursday afternoons), so check their schedules. The stores listed here are those in and around the center. CONAD COOP Via D Azelio 47/a Via delle Belle Arti 31c/d Via del Borgo S. Pietro 147 Via Finelli 8 Via Lame 39/A Via S. Isaia 67 Viale Antonio Silvani 3 Via Massarenti 102 Via Montebello 2/4 Via S. Donato 87 Via S. Vitale 4 Via Montebello 2/3 PLENTY Market NATURA SI (organic & fair trade) Via Calori 1 Via Farini 30 Via Irnerio 24 Via Montegrappa 11 Via Montefiorino 2/d (Bus 14/21/38/39/89) Via Po 3 (Bus 19/27/36A/36B/94)

15 Bologna Guide Via Nazario Sauro 4/4d Via del Pratello 98 Via Oberdan 24 Via Garibaldi 1 PAM Via Marconi 28/a ECU (discount) Via Borgo S. Pietro 143 LIDL (discount) Via Sebastiano Serlio IN S (discount) Via Saragozza 110 METÁ (discount) Via Murri 4 There are also shopping centers outside Bologna: IperCoop on Via Zanardi (outside Porta Lame, bus 11, 18), Shopville Gran Reno near Casalecchio (with an IKEA furniture store nextdoor, IKEA bus) and Pianeta Conad near the end of Via Massarenti on Via Larga (bus 14B, 14C) These centers are generally open on Monday afternoon and from 09:00 through 21:00 non-stop Tuesday through Saturday (closed Sunday). There are very few supermarkets open on Sundays. The Pam on Via Marconi and many of the Plenty Markets are open Sundays 10am to 2pm. Fresh Food Markets. You can find fresh food markets in nearly every neighborhood of Bologna, selling fruits, vegetables, meat, cheese, and fish. Explore your neighborhood to see what you can find! An excellent shopping area can be found on and around Via Pescherie Vecchie, just to the right of Piazza Maggiore as you face Via Rizzoli. Another convenient food shopping area, probably the most affordable in the town center, is the Mercato delle Erbe off Via Ugo Bassi near Via Marconi. The Mercato delle Erbe is closed daily for lunch from to 15.30, and on Thursday and Saturday afternoons, all day Sunday. Some stands at the outdoor market in Piazza Aldrovandi are open on Sunday. Farmers' Markets/Local Organic Markets (Mercato Biologico, Mercatino dei Contadini). There are currently three organic, local farmers' markets in Bologna. Each take place on different week nights and all are located immediately outside of the city center. These markets sell produce, dairy products, meat, baked goods, jams, honey and wine from local farmers who follow organic guidelines. Tuesday evenings (April-October): 6-9 p.m. at VAG61, Via Paolo Fabbri 110, bus lines 20, 28. Thursday evenings (year-round): 6-9 p.m. at XM24, Via Fioravanti, bus line 11 (Rotonda Giardini) from Via Rizzoli Friday evenings (year-round): p.m. Savena, on the corner of Via Lombardia and Via degli Ortolani, bus line 11 (Rotonda Corelli) from Via Rizzoli Saturday mornings (year-round): there is alocal Slow Food market, Mercato delle Terre, which is held in the courtyard of the Cineteca on Via Azzo Gardino 65. Panificio. A wide variety of breads and rolls can be found here, as well as fresh pasta (but typically not pastry items). Varieties include German-type rye in packages and rolls similar to American "hard rolls" (panini al latte and rosette). Those francophiles among you may also order French bread (filone francese). Also available are pancarré, bakery-style white, sliced bread which is closest to American sandwich bread, and pane di segale, a light form of rye. Look also for whole wheat bread (pane integrale). Pasticceria. Here you may buy cakes, cookies and other sweet pastries (but typically not bread). Most pasticcerie are open on Sunday but closed on Monday. Macelleria. Butcher shops sell most types of meat, although some do not sell pork or poultry. Some sell only horse meat (macelleria equina).

16 Bologna Guide Specialty Foodstuffs. Rice, soy sauce, and other Asian (and foreign) foodstuffs may be purchased at ASIA Mach, on Via Mascarella, 81 A/B/C and its mini-market on Via Livraghi 5/B. Some of the market stands in Piazza Aldrovandi and in the Mercato delle Erbe carry speciality herbs, spices, and vegetables, like cilantro (coriandolo). Scaramagli at Strada Maggiore 31 carries imported and exotic food products (peanut butter, taco kits, brownie mix, etc.). Try Drogheria della Pioggia at Via Galliera 27 for other hardto-find cooking items. Erborista La Mandragola, at Via Gorizia 5/C has spices and health food products, including macrobiotic food items, as does Biosphera, Via Lamponi 5. Lidl supermarket also has a selection of foods you may not find at the other major supermarkets. For FAIR TRADE food and products in the city center, try stores that sell AltroMercato products: Café de la Paix (near the centro studi on Via Collegio di Spagna 5/B), Cooperativa ExAequeo (Via Altabella 7/B), stands at the Farmers' Markets. Other Stores Agenzia di Viaggi. Student travel agencies offering discount rates are: Centro Turistico Studentesco e Giovanile (CTS)- Viale Filopanti 4/M. Also try Franzoni Superviaggi on Via d'azeglio 22/D, Viaggi Salvadori, on Via Ugo Bassi 13, and Bononia Viaggi, Galleria Toro 3 (corner of Ugo Bassi and Piazza Malpighi). Cartoleria. For greeting cards, wrapping paper, ribbons, and paper napkins, as well as resume-quality stationery, look for a cartoleria. Most also sell folders, pens and other school supplies. Buffetti is an office supply chain with store on Via Marconi. Another store with office supplies is CartaMarket in Via Goito, off Via dell'indipendenza. Casalinghi. For housewares such as pots, pans, dishes, tablecloths, laundry baskets, clothespins, etc, head to Via Marconi for a couple of larger casalinghi, or to IKEA. Computer. For computer technical assistance and purchases: for pcs try Ferrari Computer on Viale Angelo Masini,18 (Tel , For Macs the Apple Store is on Via Rizzoli,16. A licensed dealer and repair shop is Datapiù on Via Giovanni Amendola, 8 (Tel , they also service computers covered by the Apple Care warranty. Copisteria. There are several copy centers in the university district. Most are self-service. Copies cost approximately 0,06 centesimi. Some will also bind copies for a few euro extra. Try one of the following: Balduzzi, Piazza Aldrovandi 4 Fotocopie Cartoleria, Via Belle Arti 31 Bologna Copy, Via Oberdan 8 Harpo Copisteria, Via Barberia 9 (near the centro studi) Elio 83, Via Marsala 13 Libreria Asterisco R&F, Via dell'unione 12/a Euro Copy, Via Marsala 27/b Studio Eliografico S. Stefano, Via de' Coltelli 7 Department stores. For linens, clothes, toiletries, and household goods check COIN (Via Rizzoli), OVS (Via Ugo Bassi,Via Irnerio). Ferramenta. These are usually very small stores which sell hardware including nails, screws,hammers, etc, as well as flower pots, shelves, locks, etc. They are sometimes joined with Casalinghi as a combination hardware/houseware store. A well-furnished Ferramenta with friendly staff is located in piazza Malpighi. Fotografia. There are automatic photograph booths in several locations - 3 for four color photosincluding one in Via IV Novembre and in front of the central post office in Piazza Minghetti and one behind the Palazzo Poggi on Via Zamboni. For developing digital pictures, go to a camera store, or an eyeglasses shop (ottica). For developing black and white or other specialty films (as well as digital), try Machiavelli on Via Irnerio, 20/A, or Arcobaleno on Via Righi, 32. Foto Arfo, on via Indipendenza 27/A and also on via San Vitale 3/B, has special deals for students.

17 Bologna Guide Lavanderia. Most laundry services are not self-service, though there are few laundromats on Via G. Petroni 38/b, Via Irnerio 35, Via Saragozza (just inside the porta), and Via San Donato (just outside the porta). Some of these require tokens for both washers and dryers while others will take bills. Lavasecco. Dry-cleaning services can be found in each neighborhood. Fast dry-cleaning service is available at Il Pino, with locations at Piazza Malpighi 8, Via Santo Stefano 23, and Via Riva di Reno 53. Another speedy option is Dagnini with locations at the shopping centers mentioned above and on Strada Maggiore, 31. Most other dry-cleaners take at least 2-5 days. Libreria. Feltrinelli International, Via Zamboni 7, has a large collection of books in English and other foreign languages and the international bookstore DEA (Diffusioni Edizioni Anglo-Americane), located at Via delle Belle Arti 8, can order books in English. Mel's, across from Piazza Maggiore on Via Rizzoli also has a good selection of Italian and English books and is open on Sunday. The Mondadori Multicenter ( has a small selection of English books. Mercati Open Air. On Fridays and Saturdays, head to La Montagnola in Piazza 8 Agosto (just off Via dell' Indipendenza), also known as the Mercatino della Piazzola. Here you will find stands selling everything from antiques, housewares, and records to leather articles, flowers and every variety of used and new clothing. There is a vast range of prices and quality. Normally, haggling is considered rude if prices are marked, although if you are purchasing more than one item, you can try asking for a sconto (discount). Every 2nd weekend of the month there is the Mercato di Antiquariato in Piazza Santo Stefano, and every Thursday you will find a collectables market in Piazza 8 Agosto. Every Tuesday morning (until about 1 pm) there is an affordable flower/plant market in Piazza San Francesco offering everything from tulips and geraniums to basil and sage plants. Negozio di Mobili/Arredamento. If you'd like to buy furniture for your apartment, the best affordable place to go is IKEA in Casalecchio (open Tues-Sunday 10:00-20:00, Mondays 14:00-22:00). An IKEA shuttle bus leaves from Piazza Malpighi (check the bus stop sign for schedules or look online) and costs 5 euro roundtrip. There are also two ATC buses, the 93 and 94 which leave from Piazza Malpighi as well, and stop near IKEA. On these busses the IKEA bus stop is Riale di Zola. For used items, check: Padre Marella ( ), a non-profit center operated by the Catholic church on Via del Lavoro 13 (between the S. Donato and Via. Stalingrado bridges). Along with the furniture there are used electronics, books, clothes, etc. The shop is open and weekdays and Saturday morning. ANT ( ), a non-profit fundraising organization for oncological research. There is a little store on Via Val d'aposa and a bigger store for furniture and used electronics on Via Jacopo dalla Quercia, 36 (Bus: direction: Aeroporto) Cose di Altre Case ( second hand store on Via De Gandolfi 8/A (off via Ferrarese, behind the train station) with a big selection of vintage items. Mercatopoli ( a second-hand store selling everythying from clothing to furniture. Locations: Via Zago, 16 (ponte Stalingrado), Via Pasubio, 39. Second Life: , This is a project from the City of Bologna where used items of all kinds from clothing to items for the house are collected. They have a "market" where you can take items for free! Tuesday and Thursday from 14 to 18, Wednesday and Friday from 9 to 13 and Saturday from 9 to 13 and from 14 to 18. Parrucchiere/Barbiere. Barber shops seem to be a dying breed in Bologna, but many hairdressers do unisex cutting and styling. Watch out for the exclusive ones, which can be expensive. Many hairdressers (especially in the university area) offer student discounts. Hairdressers and barbers are closed on Mondays. Call ahead for an appointment. A simple wash/set (piega) usually costs approximately 12-20, while a cut (taglio), which includes washing and styling, costs about 30, or for a simple cut in a barber shop. A medium-priced permanent costs about

18 Bologna Guide Profumeria. Cosmetics, perfume, costume jewelry and various fashion accessories like handbags, scarves and bathing caps can be purchased here. Though exclusive cosmetics and perfumes may only be purchased in profumerie, the department stores COIN and UPIM carry a wide variety of more economical brands (see the section immediately below). Tabaccheria. These shops can be recognized by a sign bearing a large white "T" on a blue or black background. Here, you can buy bus tickets, postage stamps, Italian and international phone cards, tobacco, matches, candy and gum and lighters,. Università di Bologna The University of Bologna has opened a new 'corner store' that sells t-shirts, bags, mugs, books, and an array of items with the Unibo logo. It is located on Via Zamboni 32. Dining Out Bologna is one of the principle gastronomic centers of Italy, famous for its tortellini (meat-filled pasta) and tortelloni (cheese-filled pasta). Lasagne and tagliatelle are also typical of Bolognese cuisine. A traditional meal consists of an antipasto (appetizer), a primo piatto (usually a pasta or risotto dish), a secondo piatto (usually meat), a contorno (vegetable) and dolce (dessert). Nowadays, most folks opt for fewer courses. A service charge is included in the bill ('coperto') and so no tip is necessary; however, you should consider leaving a small tip if the service is particularly good. In Italy, there are several types of eating establishments Ristorante Pizzeria Trattoria Bar Osteria These are normal restaurants as you'd expect to find anywhere. Serves pizzas of every conceivable variety. Most of them serve other dishes as well. Many do take-out (da asporto) and some even have home delivery (consegna a domicilio). Usually family-run and great deals. The food is good and basic and the prices are much more reasonable than in a restaurant. Look for one in your neighborhood. Most serve espresso, cappuccino, pastries, sandwiches, and drinks. Items consumed standing at the bar generally have fixed prices. If you sit, you may be charged more. The next best thing to a pub or tavern. Most serve wine, snack food, pasta, and a few main courses. Some have music. Watch out for the exclusive ones, which can be cari! The following is a list of some places to try--not exhaustive by any means. Do remember that all restaurants have one day each week on which they are closed, but the day varies from restaurant to restaurant so call to be sure. Also, reservations are often requested, as once you sit down to dinner, you can stay all night. You may wander into a place that is empty and be told that there is no table available as the restaurant will hold one table for each reservation regardless of what time the party arrives. Typical Bolognese: Trattoria Annamaria Via Belle Arti, 17/A (051) Osteria il 15 Via Mirasole, 13 (051) Osteria Cantina Bentivoglio Via Mascarella, 4/b (051) (live jazz) Trattoria del Rosso Via Augusto Righi, 30 (051) (very affordable) Trattoria Serghei Via Piella, 12 (051) Trattoria dal Biassanot Via Piella, 16/a (051) Trattoria da Gianni Via Clavature, 18 (051) Trattoria Fantoni Via del Pratello, 11/A (051) (affordable)

19 Bologna Guide Other restaurants: Bravo Caffè Via Mascarella, 1 (051) Du Madon Via San Vitale, 75 (051) Il Posto Via Massarenti, 37 (051) (live music) Osteria Broccaindosso Via Broccaindosso, 7/A (051) Osteria dell'orsa Via Mentana, 1/F (051) Pizzeria Bella Napoli Via S. Felice, 40 (051) Pizzeria Trattoria Belle Arti Via Belle Arti, 14 (051) Pizzeria La Mela Via Fusari, 5 (051) Pizzeria-Regina Margherita Via Santo Stefano, 40/F (051) Pizzeria Pino Via Goito, 2 (051) Trattoria da Maro Via Broccaindosso, 71/B (051) (seafood) Trattoria La Spiga Via Broccaindosso, 79/A (051) Trattoria Trebbi Via Solferino 40/B (051) (Veggie Friendly) When someone else is paying! Buca San Pietro Via Montegrappa, 3/C (051) Caminetto d'oro Via Falegnami, 4 (051) Casa Monica Via S. Rocco, 16 (051) (nouvelle) Cesarina Via S. Stefano, 19 (051) Ristorante Teresina Via Oberdan, 4 (051) Rodrigo Via della Zecca, 2/H (051) Rosteria Luciano Via Nazario Sauro, 19 (051) / Scaccomatto Via Broccaindosso, 63/3 (051) Regional Cuisine: Antica Stuzzicheria (calabrese) Via Mascarella 60/c (051) Aroma de' Roma (romano) Via Alessandrini, 19/d (051) La Cesoia (umbro) Via Massarenti, 90 (051) Ost. "Alle Due Porte" (pugliese) Via del Pratello, 62/A (051) L'Orsetto d'abruzzo (abbruzzese)via Pietralata, 42 (051) Pane e Panelle (seafood-siciliano)via S. Vitale, 71 (051) Quanto Basta (romano) Via del Pratello, 103/A (051) Regina Margherita (napoletano) Via S. Stefano, 40/F (051) You can also find several ethnic restaurants for those times when your taste buds tire of Italian cuisine: African Argentin -ian Adal Via Vasari, Pampero Via Marsala, Brasilian Il Cangaseiro Vicolo Sampieri, Chinese Chung Kuo Via Oberdan, 24/ Greek Tó Stéki Largo Respighi, 4/E El Greco Via Dell'Arca, Gyrosteria Via Goito 9/b Taverna Partenone P.zza San Martino, 4/A Japanese Jewish Malaysian Mexican SoSushi Via Belvedere, 10 Tel (also take away) Pasti Kaser Via Gombruti, Sandokan Via Porrettana, Caffe Caracol Piazza Galileo, 6/C

20 Bologna Guide Cuban French Citta' Imperiale Via dei Carbonesi, Drago D'Oro Via San Felice, 63/ Fior di Ming Via Galliera, La Giunca Via Garibaldi, Perla d'oriente Vicolo Ranocchi, Cohiba Borgo di San Pietro, Paladar Café Via de' Griffoni, Osteria del Mulino Via delle Armi, Au Coq Qui Rit Via Fondazza, 83/a Indian Iranian Delhi Palace Vicolo Facchini, 4/a India Via N. Sauro, 14/A Kappa 2 Via dei Carbonesi, Moghul Via dell'inferno 16/A Taj Mahal Via San Felice 92/D Pasciá Via Roncrio, Japanese Mizuumi Asian Fusion Via Emilia, 169 C (San Lazzaro) Haiku Via Stalingrado, Sushi Café P.zza Malpighi, 14, Palestinian Thai Vegetarian Vietnamese Piedra del Sol Via Goito, Al Salaam Via Centotrecento Mizuumi Asian Fusion *see Japanese above Araba Fenice, Via Albari, Clorofilla Strada Maggiore, 64/C Natura Si Via Po, Un Punto Macrobiotico Via Tiarini 1/E Fortuna Via Galliera, Gelaterie (our selection of the best Italian ice cream parlors in Bologna): Il Gelatauro Via San Vitale, 98/B (051) Stefino Via Galliera 49/B (051) La Sorbetteria Castiglione Via Castiglione, 44 (051) Cremeria San Francesco Piazza San Francesco 1/B (051) Gelateria Gianni Via Montegrappa, 11 (051) Piazza Santo Stefano Via Zamboni, 1 Cremeria Mascarella Via Mascarella 30/B (051) Cremeria Funivia Piazza Cavour, 1/D (051) Takeout Food There are some nights when you just don't want to go out. One of the best ways to order takeout food in Bologna is to use the PizzaBo service. Instead of having to call the pizzeria, you can order your food online with just four clicks; One to go to their website ( where you are prompted to insert your address; then, PizzaBo service offers you the list of all the ristoranti/pizzerie that offer takeout delivery as a service, showing what food you can buy, how long the delivery takes, whether there are freebies available, etc. You can also add (or remove) ingredients, or you can ask for specific pizza dough if you have allergies. The first time you order, you're asked to register on the website by inserting your

ARRIVING IN BERGAMO:PRATICAL INFORMATION

ARRIVING IN BERGAMO:PRATICAL INFORMATION ARRIVING IN BERGAMO:PRATICAL INFORMATION Dear International Student, For information about enrolment at the University of Bergamo and the application for obtaining a residence permit, finding accommodation

More information

WELCOME TO UNIVERSITY OF BERGAMO

WELCOME TO UNIVERSITY OF BERGAMO WELCOME TO UNIVERSITY OF BERGAMO Dear International Student, The University offers support in helping foreign students to apply for residence permit, find accommodation and subscribe a health insurance

More information

Australian Ideal College

Australian Ideal College This PDF file contains information on: Home > Living in Sydney > Living Costs in Sydney Weekly Living Costs in Sydney Pages 1-2 Some Typical Costs in Sydney Pages 2-3 Prices of Grocery and Food Items Pages

More information

USEFUL INFORMATION ABOUT RUSSIA

USEFUL INFORMATION ABOUT RUSSIA 1. SAFETY AND SECURITY Russia is generally a safe and friendly country to travellers. However, don't show around big amounts of money or walk alone at night along dark lonely streets. You can easily become

More information

ERASMUS 2015/2016 USEFUL INFORMATION

ERASMUS 2015/2016 USEFUL INFORMATION MINISTERO DELL UNIVERSITÀ E DELLA RICERCA ALTA FORMAZIONE ARTISTICA E MUSICALE CONSERVATORIO STATALE DI MUSICA EVARISTO FELICE DALL ABACO ERASMUS 2015/2016 USEFUL INFORMATION Summary (A to Z): Accommodation

More information

GENERAL INFORMATION University of Bologna 1088

GENERAL INFORMATION University of Bologna 1088 GENERAL INFORMATION Bologna is the capital city of Emilia- Romagna, a northern Italian region. Home to the oldest University in the Western world, the "University of Bologna" founded in 1088, Bologna is

More information

New York Office Visitors Guide A helpful guide for those planning to visit the New York Office of Sullivan & Cromwell LLP

New York Office Visitors Guide A helpful guide for those planning to visit the New York Office of Sullivan & Cromwell LLP New York Office Visitors Guide A helpful guide for those planning to visit the New York Office of Sullivan & Cromwell LLP INDEX Office Address, Phone & Fax Office Hours Airport Information Banking Courier

More information

How to reach Ravenna and Conference Room HCITOCH 2015 (Sala D'attorre di Casa Melandri - Via Ponte Marino 2, Ravenna)

How to reach Ravenna and Conference Room HCITOCH 2015 (Sala D'attorre di Casa Melandri - Via Ponte Marino 2, Ravenna) How to reach Ravenna and Conference Room HCITOCH 2015 (Sala D'attorre di Casa Melandri - Via Ponte Marino 2, Ravenna) Ravenna is located in North-East of mainland Italy, between the Adriatic and the Apennines,

More information

American School of Milan New Teacher Orientation Guide

American School of Milan New Teacher Orientation Guide Living in Milan Housing Finding inexpensive and suitable housing in Milan is very difficult. For this reason, ASM makes every attempt to reserve apartments for new staff. Most apartments on the open market

More information

International Guide to Getting Started

International Guide to Getting Started International Guide to Getting Started Your guide to enrolling and starting your studies with us 1 T 0800 358 2232 E study@northampton.ac.uk W www.northampton.ac.uk International Student Support Services

More information

GUIDELINES FOR FOREIGN STUDENTS: AFTER ARRIVING IN ITALY. What should I do immediately after arriving in Pisa?

GUIDELINES FOR FOREIGN STUDENTS: AFTER ARRIVING IN ITALY. What should I do immediately after arriving in Pisa? GUIDELINES FOR FOREIGN STUDENTS: AFTER ARRIVING IN ITALY What should I do immediately after arriving in Pisa? You will receive instructions by the Scuola Superiore Sant'Anna staff in charge of welcoming

More information

LEAVING HOME & ARRIVING IN THE UK DON T LEAVE HOME WITHOUT:

LEAVING HOME & ARRIVING IN THE UK DON T LEAVE HOME WITHOUT: CHECKLISTS: THE ESSENTIALS LEAVING HOME & ARRIVING IN THE UK DON T LEAVE HOME WITHOUT: Your passport or national identity card & your travel tickets Your medical certificate Your SAWS work card (if you

More information

PAPS- LA. http://discoverlosangeles.com/ http://en.wikipedia.org/wiki/los_angeles

PAPS- LA. http://discoverlosangeles.com/ http://en.wikipedia.org/wiki/los_angeles PAPS- LA Know more about the City of Los Angeles at : http://www.lacity.org/index.htm http://discoverlosangeles.com/ http://en.wikipedia.org/wiki/los_angeles 1. Which official documents do you need to

More information

PERMIT OF STAY FOR STUDY (art. 39 Decreto Lgs. n 286/98 e succ. mod. ; artt. 44 bis, 45 e 46 DPR 394/99 e succ. mod.)

PERMIT OF STAY FOR STUDY (art. 39 Decreto Lgs. n 286/98 e succ. mod. ; artt. 44 bis, 45 e 46 DPR 394/99 e succ. mod.) PERMIT OF STAY FOR STUDY (art. 39 Decreto Lgs. n 286/98 e succ. mod. ; artt. 44 bis, 45 e 46 DPR 394/99 e succ. mod.) If you want to study in Italy, you must hold a permit of stay in order to stay legally

More information

www.nextstepaustralia.com Student Life in Australia

www.nextstepaustralia.com Student Life in Australia www.nextstepaustralia.com Student Life in Australia Student Life in Australia The first few days you spend in Australia will be busy and emotional. Once you arrive in Australia you will be busy finding

More information

TRAVEL POLICY FOR THE U.S. SCIENCE SUPPORT PROGRAM (USSSP) OFFICE

TRAVEL POLICY FOR THE U.S. SCIENCE SUPPORT PROGRAM (USSSP) OFFICE TRAVEL POLICY FOR THE U.S. SCIENCE SUPPORT PROGRAM (USSSP) OFFICE Table of Contents TRAVEL AUTHORIZATION 2 AIR TRANSPORTATION GENERAL 2 EXPEDITION-RELATED TRAVEL 3 AIR CARRIER SELECTION 3 SATURDAY NIGHT

More information

Making a claim with Suresave

Making a claim with Suresave Making a claim with Suresave Before you start In order for us to process your claim quickly it s important that you complete all the relevant sections of this form with as much detail as you can If you

More information

ICAEW on Personal Finance

ICAEW on Personal Finance ICAEW on Personal Finance Living away from home for the first time Jack decided he didn t want to go to university after finishing his A-levels. Instead he applied for a Higher Apprenticeship within a

More information

GUIDELINES FOR FOREIGN STUDENTS: AFTER ARRIVING IN ITALY

GUIDELINES FOR FOREIGN STUDENTS: AFTER ARRIVING IN ITALY GUIDELINES FOR FOREIGN STUDENTS: AFTER ARRIVING IN ITALY What should I do immediately after arriving in Pisa? You will receive instructions by the Scuola Superiore Sant Anna staff in charge of welcoming

More information

An infinite world of privileges

An infinite world of privileges An infinite world of privileges Personalised concierge services, offers and privileges reserved for members plus a comprehensive range of insurance and assistance, flexible cash withdrawal and payment

More information

UCLA Anderson Winter 2013 Exchange Summary

UCLA Anderson Winter 2013 Exchange Summary UCLA Anderson Winter 2013 Exchange Summary Going on the exchange program to UCLA Anderson for the winter term was one of the greatest experiences that I had. I enjoyed the classes and activities, the international

More information

WELLESLEY COLLEGE TRAVEL POLICIES AND PROCEDURES

WELLESLEY COLLEGE TRAVEL POLICIES AND PROCEDURES WELLESLEY COLLEGE TRAVEL POLICIES AND PROCEDURES The purpose of this document is to establish and communicate equitable standards and effective procedures for reducing travel costs while complying with

More information

UNIVERSITY OF TERAMO ITERAMO01. Welcome to European and International Students

UNIVERSITY OF TERAMO ITERAMO01. Welcome to European and International Students UNIVERSITY OF TERAMO ITERAMO01 Welcome to European and International Students Dear student, it is with great pleasure that the Rector of the University of Teramo welcomes you for a period of study at our

More information

Planning a Budget for Study in Australia

Planning a Budget for Study in Australia Planning a Budget for Study in Australia To begin the process of determining your personal study abroad budget, you should cross-reference this guide with Preparing to Study Abroad, Money Matters and the

More information

We wish you a pleasant stay in Venice, and a successful conference.

We wish you a pleasant stay in Venice, and a successful conference. Dear Conference participant, Welcome to Venice. In order to make your stay in Venice easier we would like to present here some meeting logistics and tourist information about the Lido area. Registration

More information

I am glad to hear that you applied for an international study period at XIOS University College.

I am glad to hear that you applied for an international study period at XIOS University College. Dear student, I am glad to hear that you applied for an international study period at XIOS University College. StuvoX (Student Services XIOS) assists international students in finding suitable housing

More information

Making a claim with TID

Making a claim with TID Making a claim with TID Before you start In order for us to process your claim quickly it s important that you complete all the relevant sections of this form with as much detail as you can If you do not

More information

Study Abroad Frequently Asked Questions

Study Abroad Frequently Asked Questions Study Abroad Frequently Asked Questions APPLYING TO THE PROGRAM When does the application selection begin? Enrollment is open. Please stop by the International Programs Office or visit the study abroad

More information

3 Weeks Before You Depart www.commbank.com.au/movingtoaustralia Banking in Australia 1 Week Before www.smarttraveller.gov.au

3 Weeks Before You Depart www.commbank.com.au/movingtoaustralia Banking in Australia 1 Week Before www.smarttraveller.gov.au Banking in Australia Banking in Australia Moving countries and banks is always a big step. There s plenty to think about, and lots to do. Luckily for you, the Australian banking system is one of the safest

More information

TABLE OF CONTENTS MAP & INTRODUCTION TO BOLOGNA 2

TABLE OF CONTENTS MAP & INTRODUCTION TO BOLOGNA 2 TABLE OF CONTENTS MAP & INTRODUCTION TO BOLOGNA 2 HOW TO COMMUNICATE... 3-4 Cell Phones, Calling Internationally, Information Numbers, Emergency Numbers, BCSP Staff Numbers STUDY ROOMS OPEN LATE 5 Wireless

More information

POST HOLDINGS, INC. VENDOR EXPENSE POLICY (Updated 7/28/2015) Section 1 Expense Reimbursements

POST HOLDINGS, INC. VENDOR EXPENSE POLICY (Updated 7/28/2015) Section 1 Expense Reimbursements POST HOLDINGS, INC. VENDOR EXPENSE POLICY (Updated 7/28/2015) Section 1 Expense Reimbursements 1.1 - General This policy provides guidelines to be followed by all vendors of Post Holdings, Inc. and its

More information

Family Program Information

Family Program Information LA HACIENDA TREATMENT CENTER Family Program Information Included in this information package: Description of Family Program Transportation & Lodging Family Program Schedule La Hacienda Family Program R.S.V.P.

More information

Pre-Arrival Information

Pre-Arrival Information 2015 Pre-Arrival Information 2 Preparing to arrive. CONTENTS WHAT TO DO BEFORE YOU LEAVE HOME Making Travel Arrangements Glasgow s Airports Insurance Travelling via the Republic of Ireland Airport arrival

More information

Australian Ideal College

Australian Ideal College This PDF file contains information on: Home > Living in Sydney > Money Matters Currency, Exchanging Money and Traveller s Cheques Page 1 Currency Exchange Rates Page 2 Banks, Banking Hours and Business

More information

Bank to Bank Transfer Application

Bank to Bank Transfer Application MEMBER FDIC EQUAL HOUSING LENDER Bank to Bank Transfer Application I am applying for authorization to transfer funds between my Blackhawk Bank checking/savings account(s) and my checking/savings account(s)

More information

Monthly Budget Tracker

Monthly Budget Tracker Expense Guide Monthly Budget Tracker Month Year Credit Canada Debt Solutions 2013 Credit Canada Debt Solutions. All rights reserved. No part of this publication may be reproduced or transmitted in any

More information

You will not accrue miles or points if the vendors do not have this information. Please contact each vendor to make any changes.

You will not accrue miles or points if the vendors do not have this information. Please contact each vendor to make any changes. Canisius College Travel and Business Expense Reimbursement Policy General It is understood that College business may require staff/faculty to travel. Individuals should conduct their travel with an awareness

More information

Non Employee Travel Policy Version 5.0 08/21/2015

Non Employee Travel Policy Version 5.0 08/21/2015 Non Employee Travel Policy Version 5.0 08/21/2015 Introduction This policy applies to all Non Employees Travelers (Travelers) who travel on behalf of Zimmer Biomet (Company) and expect to be reimbursed

More information

USEFUL INFORMATION FOR INTERNATIONAL STUDENTS ACADEMIC YEAR 2015-2016

USEFUL INFORMATION FOR INTERNATIONAL STUDENTS ACADEMIC YEAR 2015-2016 USEFUL INFORMATION FOR INTERNATIONAL STUDENTS ACADEMIC YEAR 2015-2016 Version 01 dated 2015/06/30 NOTE: This document is aimed at providing you with useful information to organise your study period in

More information

Week 1. Week 1. Settling in. Settling in. Tip

Week 1. Week 1. Settling in. Settling in. Tip Keeping in touch Buy a French SIM card in order to have a French phone number where people can reach you. And/or Buy an international phone card (offering special rates for calls to certain countries).

More information

Minimize Travel Costs of the CaRMS Match

Minimize Travel Costs of the CaRMS Match Minimize Travel Costs of the CaRMS Match Reduce Travel Costs Each year, graduating medical students participate in the Canadian Resident Matching Service (CaRMS). CaRMS is a not-for-profit organization

More information

AUPAIR EN FAMILIA AUPAIR EXPERIENCE. AUPAIR EN FAMILIA gives you the opportunity to immerse yourself in Spanish

AUPAIR EN FAMILIA AUPAIR EXPERIENCE. AUPAIR EN FAMILIA gives you the opportunity to immerse yourself in Spanish AUPAIR EN FAMILIA Do you love children? Would you like to learn or improve your Spanish? Would you like to have a unique experience in the South of Spain, living as part of a Spanish family? AUPAIR EN

More information

65 EASY WAYS TO CIRCULATE POST CARDS POSTAGE FREE

65 EASY WAYS TO CIRCULATE POST CARDS POSTAGE FREE 65 EASY WAYS TO CIRCULATE POST CARDS POSTAGE FREE A Special Report from Regent Press http://www.regentpress.com Why use a postcard? When you have an offer to make to the public, a postcard is very often

More information

If you need a specialist (the doctor can suggest you the most appropriate)

If you need a specialist (the doctor can suggest you the most appropriate) HEALTH SERVICE INFORMATION What do I do if I get sick? You call the host family and then the attendant and / or the host institution tutor, who will, if necessary, to make you see a doctor. Of course you

More information

Apicius - The Culinary Institute of Florence

Apicius - The Culinary Institute of Florence Apicius - The Culinary Institute of Florence Application 2005-2006 Your application will be processed once the following items are received: Procedure page 1 1) Payment of Fees and Tuition deposit (50%

More information

3rd Level. Student Plus Account. Ireland s No.1 Student Bank

3rd Level. Student Plus Account. Ireland s No.1 Student Bank 3rd Level Student Plus Account Ireland s No.1 Student Bank Contents 01 Introduction 03 The AIB Student Plus Account 04 Account Stuff 06 Student Leap Card 08 AIB Phone, Internet & Mobile Banking 10 AIB

More information

RIT Global Student Exchange at RIT: Frequently Asked Questions

RIT Global Student Exchange at RIT: Frequently Asked Questions RIT Global Student Exchange at RIT: Frequently Asked Questions Constellation Commons for Global Learning - Global Village Building 400 Room 2070 P: 585-475-4466 F: 585-475-3222 - rit.edu/global - global@rit.edu

More information

3 Weeks Before You Depart www.commbank.com.au/movingtoaustralia Banking in Australia 1 Week Before www.smarttraveller.gov.au

3 Weeks Before You Depart www.commbank.com.au/movingtoaustralia Banking in Australia 1 Week Before www.smarttraveller.gov.au Banking in Australia Banking in Australia Moving countries and banks is always a big step. There s plenty to think about, and lots to do. Luckily for you, the Australian banking system is one of the safest

More information

STUDY ABROAD INSURANCE PLAN

STUDY ABROAD INSURANCE PLAN What does the CISI plan cover? STUDY ABROAD INSURANCE PLAN PARTICIPANT GUIDE The CISI Plan is designed specifically for students traveling abroad. In addition to providing health insurance, the plan will

More information

GENERAL INFORMATION. IAEA Symposium on Isotopes in Hydrology, Marine Ecosystems, and Climate Change Studies in Monaco. Monaco, 27 March - 1 April 2011

GENERAL INFORMATION. IAEA Symposium on Isotopes in Hydrology, Marine Ecosystems, and Climate Change Studies in Monaco. Monaco, 27 March - 1 April 2011 GENERAL INFORMATION IAEA Symposium on Isotopes in Hydrology, Marine Ecosystems, and Climate Change Studies in Monaco Monaco, 27 March - 1 April 2011 Oceanographic Museum of Monaco SUMMARY MEETING Venue

More information

RBC Royal Bank Visa Business Platinum Avion. A world of travel rewards. And more.

RBC Royal Bank Visa Business Platinum Avion. A world of travel rewards. And more. RBC Royal Bank Visa Business Platinum Avion A world of travel rewards. And more. A world of travel rewards. And more. 3 Expense management has never been easier or more rewarding Welcome to RBC Royal Bank

More information

Travel & Accommodation Arrangements

Travel & Accommodation Arrangements Travel Arrangements Travel & Accommodation Arrangements Who is responsible for organising travel arrangements? The TRAVEL ADMINISTRATOR (sometimes known as a Travel Co-ordinator). Many businesses also

More information

Travel Assistance Program

Travel Assistance Program ACE American Insurance Company (A Stock Company) Philadelphia, PA (Herein called We, Us, Our) ATTENTION In the event of a medical emergency call ACE s Travel Assistance Services immediately 24-Hour Access

More information

The CoNFERENCE is getting closer!

The CoNFERENCE is getting closer! Toward the Conference Bulletin No. 4, June 2006 Dear Friends of Solar and Renewable Energies, This e-mail is to update news around the 2006 Solar Cookers and Food Processing International Conference. Now,

More information

Practical arrangements for admissions candidates in King s

Practical arrangements for admissions candidates in King s Practical arrangements for admissions candidates in King s Please read this document to the end. It would be worth also re-reading it just before you travel to Cambridge to remind yourself and because

More information

IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from. First National Bank of Dublin 825 N Patrick St Dublin, TX 76446 (254)445-4400

IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from. First National Bank of Dublin 825 N Patrick St Dublin, TX 76446 (254)445-4400 IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from First National Bank of Dublin 825 N Patrick St Dublin, TX 76446 (254)445-4400 REGULAR CHECKING ACCOUNT Minimum balance to open - The minimum balance

More information

Buying a Car. A Car Means Convenience. Which Car is Right for You?

Buying a Car. A Car Means Convenience. Which Car is Right for You? Buying a Car A Car Means Convenience It s Wednesday morning and you are sleeping soundly, dreaming about that Hawaiian vacation you d like to take. Suddenly you hear, instead of ocean waves, a loud buzz.

More information

Grantham. Welcome to Grantham!

Grantham. Welcome to Grantham! Grantham A guide to local amenities and services Welcome to Grantham! Grantham is one of Lincolnshire s most prominent market towns with great transport links to London and other cities. It stands on the

More information

As soon as possible! / HOUSING

As soon as possible! / HOUSING As soon as possible! / HOUSING As soon as possible! / HOUSING Securing housing before arriving in France Contact your institution s international office, which can guide you in your search for a place

More information

SHOPEASE. Sample Business Plan: CALDER DRY CLEANER* SAMPLE

SHOPEASE. Sample Business Plan: CALDER DRY CLEANER* SAMPLE SHOPEASE Sample Business Plan: CALDER DRY CLEANER* PART PEOPLE- SHOPEASE CALDER DRY CLEANING PART PEOPLE- * The content in this sample report is for informational purposes only. Any similarity between

More information

TMC FINANCIAL POLICIES FOR SUBCONTRACTORS & CONSULTANTS

TMC FINANCIAL POLICIES FOR SUBCONTRACTORS & CONSULTANTS Toll Free: 855.TEMP CEO (836.7236) Office: 202.244.3163 Website: www.transitionceo.com TMC FINANCIAL POLICIES FOR SUBCONTRACTORS & CONSULTANTS OVERVIEW The agreement between TMC and its client establishes

More information

Banking made clear. Information pack for people with learning disabilities.

Banking made clear. Information pack for people with learning disabilities. Banking made clear Information pack for people with learning disabilities. This handy guide provides information about how you can: open and manage your own bank account keep safe when you are using your

More information

Banking made clear. Information pack for people with learning disabilities.

Banking made clear. Information pack for people with learning disabilities. Banking made clear Information pack for people with learning disabilities. This handy guide provides information about how you can: open and manage your own bank account keep safe when you are using your

More information

Within online customer support, you will find customer support contact information, a link to e-mail our corporate travel agents and online help.

Within online customer support, you will find customer support contact information, a link to e-mail our corporate travel agents and online help. Tufts Traveler & Arranger Manual Spring 2006 GETTING HELP Corporate Travel Agents You may contact your custom agent or a corporate travel agent for help with the site, booking assistance or general support

More information

Travel Policy Philosophy Purpose Scope Guidelines Auditing and Internal Control

Travel Policy Philosophy Purpose Scope Guidelines Auditing and Internal Control Travel Policy Philosophy Travel and entertainment related expenses will be paid by the Association if they are deemed to be reasonable, appropriately documented, properly authorized and within the guidelines

More information

Worldwide Travel Assistance Services

Worldwide Travel Assistance Services ACE American Insurance Company (A Stock Company) Philadelphia, PA Worldwide Travel Assistance Services ACE American Insurance Company offers worldwide travel assistance services to employees, their eligible

More information

CORPORATE TRAVEL POLICY Revised 2/27/15

CORPORATE TRAVEL POLICY Revised 2/27/15 CORPORATE TRAVEL POLICY Revised 2/27/15 Spectra Logic has always taken a conservative approach to corporate travel and entertainment. With travel costs on the rise and pressure to be a lean competitor,

More information

Attainment Company, Inc. P.O. Box 930160 Verona, Wisconsin 53593-0160 USA Phone: 800-327-4269 Fax: 800.942.3865 www.attainmentcompany.

Attainment Company, Inc. P.O. Box 930160 Verona, Wisconsin 53593-0160 USA Phone: 800-327-4269 Fax: 800.942.3865 www.attainmentcompany. Don Bastian, Author Jo Reynolds, Illustration Dan Hanson, Editor Elizabeth Ragsdale, Graphic Design An Attainment Company Publication 1997, 2005 Attainment Company, Inc. All rights reserved. Printed in

More information

Healthcare Solutions, Inc. Travel & Expense Reimbursement Policy

Healthcare Solutions, Inc. Travel & Expense Reimbursement Policy Healthcare Solutions, Inc. Travel & Expense Reimbursement Policy Overview The purpose of this policy is to provide guidelines for fair and consistent travel and business expense practices for all staff

More information

The Venue. Zambon Open Circle. Via Lillo del Duca, 10 20091 Bresso (MI), Italy Main Entrance : Via Meucci 12

The Venue. Zambon Open Circle. Via Lillo del Duca, 10 20091 Bresso (MI), Italy Main Entrance : Via Meucci 12 The Venue Zambon Open Circle Via Lillo del Duca, 10 20091 Bresso (MI), Italy Main Entrance : Via Meucci 12 Established in Vicenza in 1906 and currently headquartered in Bresso, it operates on three continents

More information

Arrangements for the 117 th session of the Executive Board. Information for Executive Board representatives. For: Information

Arrangements for the 117 th session of the Executive Board. Information for Executive Board representatives. For: Information Document: EB 2016/117/INF.1 Date: 2 March 2016 Distribution: Public Original: English E Arrangements for the 117 th session of the Executive Board Information for Executive Board representatives Note to

More information

RUSSIA FISHING GROUP VISA, AIR TICKETS, INSURANCE INSTRUCTIONS (2008)

RUSSIA FISHING GROUP VISA, AIR TICKETS, INSURANCE INSTRUCTIONS (2008) RUSSIA FISHING GROUP VISA, AIR TICKETS, INSURANCE INSTRUCTIONS (2008) Please fill out this entire form (one per person) and send with all documents to: RUSSIAN VISA Red Star Travel 123 Queen Anne Ave.

More information

Frontier Scuba. Sabang, Puerto Galera, Oriental Mindoro, Philippines

Frontier Scuba. Sabang, Puerto Galera, Oriental Mindoro, Philippines Frontier Scuba Sabang, Puerto Galera, Oriental Mindoro, Philippines Here are some answers to frequently asked questions regarding getting to Puerto Galera, staying in Manila, airport taxis, online e-learning,

More information

Decrease Your Expenses.

Decrease Your Expenses. Decrease Your Expenses. Do you find yourself running short on cash month-to-month? The solution is easy to identify but may be challenging to execute: increase your income and/or decrease your expenses.

More information

The following types of receipts are NOT acceptable: (Please see pages C and D for examples of unacceptable receipts.)

The following types of receipts are NOT acceptable: (Please see pages C and D for examples of unacceptable receipts.) 1 P age Expense The following information is being provided to assist you with preparing your ESU #3 expense reports for reimbursement of business expenses. Refer to Board Policy 3.71 Reimbursement of

More information

THANK YOU FOR CHOOSING FORT HOOD NATIONAL BANK

THANK YOU FOR CHOOSING FORT HOOD NATIONAL BANK THANK YOU FOR CHOOSING FORT HOOD NATIONAL BANK YOU ARE IN THE PROCESS OF OPENING: FREE Debit MasterCard ENCLOSED ARE SEVERAL PAGES OF IMPORTANT INFORMATION REGARDING YOUR NEW ACCOUNT TO INCLUDE: Banking

More information

Kaplan Aspect Illinois Institute of Technology

Kaplan Aspect Illinois Institute of Technology school - Illinois Institute of technology, chicago Kaplan Aspect Illinois Institute of Technology Welcome to Kaplan Aspect at the Illinois Institute of Technology (IIT), Chicago. The Kaplan Aspect School

More information

International Researcher Survival Guide

International Researcher Survival Guide International Researcher Guide 2015 International Researcher Survival Guide Verona 2015 Dear International researcher, Welcome to the University of Verona! We are excited to have you join our community

More information

ACE USA Travel Assistance Services

ACE USA Travel Assistance Services ACE American Insurance Company (A Stock Company) Philadelphia, PA ACE USA Travel Assistance Services ACE A&H Division offers worldwide travel assistance services to employees, students and their eligible

More information

All plenary lectures will be held in the Doge Hall (ground floor).

All plenary lectures will be held in the Doge Hall (ground floor). GENERAL REMARKS Congress Venue: Congress Reception: Congress Hall: Workshops: Lunches: Fellowships: Russott Hotel, Venice, San Giuliano, Italy The reception is locate in the lounge of Russott Hotel. All

More information

Sending money abroad. Plain text guide

Sending money abroad. Plain text guide Sending money abroad Plain text guide Contents Introduction 2 Ways to make international payments 3 Commonly asked questions 5 What is the cost to me of sending money abroad? 5 What is the cost to the

More information

LOMBARDIA STAR CLASS MILAN, 8 th -10 th OCTOBER 2010 ANNOUNCEMENT

LOMBARDIA STAR CLASS MILAN, 8 th -10 th OCTOBER 2010 ANNOUNCEMENT LOMBARDIA STAR CLASS MILAN, 8 th -10 th OCTOBER 2010 ANNOUNCEMENT 1 The Federazione Italiana Sport del Ghiaccio and Agorà Skating Team have the honour and pleasure to announce that the Lombardia Star Class

More information

Contents. General Information.Page 2. Check Requests.Page 3. Purchase Requisitions.Page 4. Travel Authorizations.page 6. Travel Advance.

Contents. General Information.Page 2. Check Requests.Page 3. Purchase Requisitions.Page 4. Travel Authorizations.page 6. Travel Advance. Contents General Information.Page 2 Check Requests.Page 3 Purchase Requisitions.Page 4 Travel Authorizations.page 6 Travel Advance.page 7 Transportation-Air page 9 Transportation-Ground page 10 Lodging.page

More information

Making a claim with COTA

Making a claim with COTA Making a claim with COTA Before you start In order for us to process your claim quickly it s important that you complete all the relevant sections of this form with as much detail as you can If you do

More information

Pasadena City College Foundation, Inc. Reimbursement Expense Plan

Pasadena City College Foundation, Inc. Reimbursement Expense Plan Pasadena City College Foundation, Inc. Reimbursement Expense Plan Approved by Executive Committee on August 27, 2009 Ratified by Foundation Board on September 22, 2009 These procedures apply to all directors,

More information

Croatia - Southern Route... 1 Content... 1 Before TYW... 2 Crew List... 2 What to pack?... 2 Money... 2 Insurance... 3

Croatia - Southern Route... 1 Content... 1 Before TYW... 2 Crew List... 2 What to pack?... 2 Money... 2 Insurance... 3 1 Arrival Information Arrival Information Croatia - Southern Route Version 1.0 - The 1st July 2011 Content Croatia - Southern Route... 1 Content... 1 Before TYW... 2 Crew List... 2 What to pack?... 2 Money...

More information

Dream Granting Guidelines. Trips to New York City

Dream Granting Guidelines. Trips to New York City Dream Granting Guidelines Trips to New York City So the child asked for a trip to New York City, what do you do now??? Obviously you ll have to get a few details from the family: what does the child want

More information

Managing Your Household Goods Move

Managing Your Household Goods Move Managing Your Household Goods Move 1. Moving Options There are two types of household goods moves, Personally Procured Moves (PPM) and Government managed moves. Many single service members (about 18%)

More information

E D M O N T O N ADMINISTRATIVE PROCEDURE

E D M O N T O N ADMINISTRATIVE PROCEDURE DEPARTMENT DELEGATED AUTHORITY CONTACT FINANCIAL SERVICES CHIEF FINANCIAL OFFICER, FINANCIAL SERVICES DEPARTMENT TRAVEL COORDINATORS DEFINITIONS Account Coding A defined list of SAP cost elements used

More information

Summit Music Festival

Summit Music Festival FESTIVAL LOCATION & CONTACT INFORMATION The festival will be held at Manhattanville College, 2900 Purchase St., Purchase, NY 10577. PLEASE DO NOT MAIL anything to Manhattanville College prior to July 21

More information

Name Phone Number Year THIS WORKSHEET IS PROVIDED FOR YOUR CONVENIENCE, TO HELP YOU ORGANIZE EXPENSES FOR THE FOLLOWING:

Name Phone Number Year THIS WORKSHEET IS PROVIDED FOR YOUR CONVENIENCE, TO HELP YOU ORGANIZE EXPENSES FOR THE FOLLOWING: Name Phone Number Year THIS WORKSHEET IS PROVIDED FOR YOUR CONVENIENCE, TO HELP YOU ORGANIZE EXPENSES FOR THE FOLLOWING: AUTO FOR BUSINESS OFFICE-IN-HOME CHILD CARE **AUTO EXPENSES** MAKE OF CAR/TRUCK

More information

Welcome to the American Express Corporate Card Program Cardmember Benefits and Services

Welcome to the American Express Corporate Card Program Cardmember Benefits and Services Welcome to the American Express Corporate Card Program Cardmember Benefits and Services ES MANAGE GLOBALLY MAXIMIZE CONTROL DRIVE SAVINGS BENEFIT EMPLOYEES MANAGE GLOBALLY MAXIMIZE CONTROL DRIVE SAVINGS

More information

Greetings and Information

Greetings and Information ISSO CONTACT INFORMATION International Students and Scholars Office (ISSO) 524 Riverside Drive in International House North between 122 nd St. and Tiemann Place http://www.columbia.edu/cu/isso/incoming/isso_location.pdf

More information

Alameda County Transportation Commission GUARANTEED RIDE HOME. ALAMEDA County Transportation Commission PROGRAM GUIDELINES

Alameda County Transportation Commission GUARANTEED RIDE HOME. ALAMEDA County Transportation Commission PROGRAM GUIDELINES Alameda County Transportation Commission GUARANTEED RIDE HOME ALAMEDA County Transportation Commission PROGRAM GUIDELINES Updated January 2015 Contents Introduction 2 Program Basics 3 Program Registration

More information

TOWNSHIP OF CRANFORD CRANFORD, NEW JERSEY. Ordinance No. 2012-20

TOWNSHIP OF CRANFORD CRANFORD, NEW JERSEY. Ordinance No. 2012-20 TOWNSHIP OF CRANFORD CRANFORD, NEW JERSEY Ordinance No. 2012-20 AN ORDINANCE TO AMEND CHAPTER 136 OF THE CODE OF THE TOWNSHIP OF CRANFORD TO AMEND THE PRINCIPALLY PERMITTED AND CONDITIONAL USES AND PARKING

More information

Altitude Business Gold Visa Card. spend on your business, reward yourself. movers & shakers Proudly supported by Westpac

Altitude Business Gold Visa Card. spend on your business, reward yourself. movers & shakers Proudly supported by Westpac Altitude Business Gold Visa Card spend on your business, reward yourself movers & shakers Proudly supported by Westpac Welcome to a great way to earn rewards Now that your Altitude Business Gold Credit

More information

Office of Global Health Education

Office of Global Health Education Office of Global Health Education Spring Service Learning Trips Participants Manual 2015-2016 1 A quick note on financial topics: For the silent auction, please inform Lacie Klann (lklann@ufl.edu), Shawn

More information

Illinois Electronic Benefits Transfer (EBT) Wireless Project Community Kit

Illinois Electronic Benefits Transfer (EBT) Wireless Project Community Kit Illinois Electronic Benefits Transfer (EBT) Wireless Project Community Kit Summer 2012 P a g e 2 Sample Press Release ------------------------------------- Press Release Market Manager Name Market Manager

More information

ANZ Bank New Zealand Limited ANZ17881

ANZ Bank New Zealand Limited ANZ17881 ANZ Credit Card Conditions of Use Effective 9 December 2015 This document sets out your ANZ Credit Card s terms and conditions In this document we ve explained the terms and conditions applying to your

More information