1 ETERNITY The Telecom Gateway for Professional Hotels Prompt and efficient service is the key area of Hospitality Business. It is the quality of service that builds the reputation of Hotels and creates a loyal customer base. Amongst various services offered, communication is of prime importance and is the life line of Hospitality Industry. An effective communication system reflects the professional competence of a Hotel. Presenting Matrix ETERNITY, The Hospitality Management PBX that not just plays a role of a communication system, but also actively contributes in the routine functioning of the Hotel thereby increase the productivity of its staff. With features that facilitate to serve guests more efficiently without any human error, Matrix ETERNITY truly is a boon to hoteliers. With license-free built-in front desk management software, PMS and CAS protocol support, utilitarian and cost-saving features, Matrix ETERNITY is a must for all professional and customer focused hotels. Because only when the rings of the guests are attended efficiently, do the cash register rings!
2 Matrix ETERNITY offers superlative quality, robust architecture and intelligent software for efficient, reliable and maintenance-free communication for hospitality industry. Powered by a 32-bit RISC processor and distributed processing architecture, it ensures immediate response. Its 100% non-blocking PCM-TDM design ensures unrestricted communication simultaneously by all the users. The modular design of its cards offers flexibility of varied interface on a single platform. ETERNITY INTERFACE OPTIONS Single Line Telephone (SLT) Digital Key Phones (DKP) Analog CO Lines (TWT) ISDN BRI (TE/NT) ISDN T1/E1/PRI (TE/NT) E&M Lines Magneto Trunk Mobile (GSM/CDMA) VoIP (SIP Based) Voice Mail System (VMS) Flexible and Scalable Matrix ETERNITY with its modular design and Universal Platform allows you to invest progressively with your Hotel s growth and its growing communication needs. Matrix ETERNITY is a designed to provide very high level of flexibility and to meet all future communication needs for any Hotel. Matrix ETERNITY allows a Hotel to start with the minimum required configuration and expand the system capability later by adding more cards to its universal slots. Multi-Port GSM Gateway card in ETERNITY Offers interfaces for multiple GSM Ports with distinct SIM Card support on each port. ETERNITY with multi-port GSM gateway dynamically routes the outgoing calls through respective service provider networks effecting cost saving and improved Quality of Service (QoS). ETERNITY PE HEXA Multi-Channel VoIP Gateway card in ETERNITY Offers intrinsic benefits of cost and flexibility using the most advanced Session Initiation Protocol (SIP) based Internet telephony. It supports both Peer-to-Peer and Registrar/Proxy calls. It offers advantages of lowtariff Internet telephony for long distance and international calls. Video Conferencing and Data Connectivity is offered by Matrix ETERNITY with ISDN PRI or ISDN BRI card that supports video conferencing solutions (H.320) through the BRI and PRI NT port on the respective cards. ETERNITY GE6S Voice Mail System (VMS) card in Matrix ETERNITY is a full-fledged Voice Mail System designed to provide a variety of voice applications usually supported by any external Voice Mail System. Intelligent features like Auto Attendant, CLI Based Routing and Dialby-Name not only ensure efficient call management but also help in giving a prompt and professional response to the Callers. Features like Least Cost Routing, Flexible Call Cost Calculation, Pre-paid call limit, help in reducing communication cost and enhance Hotel staff s productivity. ETERNITY GE12S Matrix ETERNITY is a unique mix of Integration, Intelligence and Innovation, making it the preferred PBX for small to large Hotels. HOTEL PBX PRODUCT RANGE ETERNITY PE HEXA (6 Universal Slots) ETERNITY GE6S (6 Universal Slots) ETERNITY GE12S (12 Universal Slots) ETERNITY ME10S (10 Universal Slots) ETERNITY ME16S (16 Universal Slots) ETERNITY ME10S ETERNITY ME16S
3 A Range of Hotel PBX Integrated Hotel-Motel Features Flexible to Meet Future Communication Requirement Cost-Effective Reliable Functioning KEY FEATURES Background Music It allows you to connect an external music source like CD Player, FM Radio etc. to play music or jingle while a person is kept on hold. Moreover, the guest can use the DKP or normal speaker phone as a device to play soft background music. Hence, it will save on cost incurred for putting up speakers and make wiring in each room. In case of incoming call received while a user listening to the music, it changes it to ring back tone. Built-in Flexible Call Cost Calculation The structure of the call charges for the calls made by the guests in the hotel can be decided. Options of fixed service charge, unit wise service charge, percentage wise service charge etc. are available. Special charges can be defined for special days like New Year, holidays etc. Moreover, Call rates depending on the time zone can also be defined. Call Block For Hotels who wants to provide complete privacy to guests, Matrix ETERNITY offers the call block feature with which hotels can block room-to-room calls completely or block during certain hours in a day e.g. during night time. However, internal calls from guest room to administration phones and to the guest rooms with the same guest group are allowed. Call Detail Report With the Advanced Search Module detailed reports for each outgoing, incoming and internal calls, can be generated and printed for better analysis. Filters for selecting what calls to be stored and filters for different types of analysis are available in Matrix ETERNITY. A buffer capacity of 12,000 calls is available for outgoing, incoming and internal calls in total. Call Privilege It facilitates Hotels to set the calling perivileges i.e. allow or restrict long-distance national, international, and local calls on a guest-byguest basis. With this feature, the operator can set Calling permission for each phone of Hotel room. CAS Interface Matrix ETERNITY offers interface for most types of Call Accounting System protocol available world-wide. This facilitates easy integration of the third party Call Accounting Software with Matrix ETERNITY. Check-in/Check-Out with Unique Guest Number On giving the Check-In command, a new guest account is opened and dialing facility is enabled for the room along with other related status changes. At the same time a unique guest number is generated. Now when the check-out command is given, call details of the room is printed, dialing facility is locked along with other related status changes. The guest number generated is unique which cannot be destroyed. A feature that ensures the hotel staff do not manipulate for their personal use. Emergency Call Detection and Reporting Any emergency number like 100, 101, 911 etc. can be dialed from any extension even without accessing the trunk line or having dialing facility. This critical information about which extension has dialed the emergency number is immediately given to the operator with continuous ring. The operator with DKP can have display of the user name, number and the emergency number dialed. In such cases appropriate action can be taken by the hotel management. Fire/Smoke Sensor Port with Security Dialer It allows you to connect any type of sensor like glass break sensor, fire/smoke detector etc. to the digital input port. In case of sensor getting activated, immediately emergency calls can be made to three different numbers say fire station, police station and mobile number of the hotel owner. An appropriate pre-recorded voice message can be given to these called parties. Moreover, a hooter can be activated in such emergencies. Flexible Numbering The room phone numbers are always expected to match the room numbers for natural association. The Matrix ETERNITY offers completely flexible numbering plan. It can be possible to mix 2,3 and 4 digits numbers thus offering complete numbering flexibility.
4 Floor Service Destination(s) In a multi-storey hotel, each floor will have separate service sections. But still as required by hotels a common access code for these service sections is possible. Say room service access code is 7. If guest on the first floor dials 7, he gets connected to room service on the first floor. Similarly if the guest on the third floor dials 7, he gets connected to the room service on the third floor. Front Desk Management Matrix ETERNITY supports web based Front Desk Management with which the following guest management functions can be performed. Check-In/Check-Out the Guest Set/Cancel Wake-Up Calls for the Guest Set/Cancel Call Block to Restrict/Allow Room-to-Room Calls Set/Cancel Call Forward for the Guest Set/Cancel Do Not Disturb(DND) for the guest Set/Cancel Message Wait for the Guest Guest-In/Guest-Out (Change Guest Presence) Print Hotel Reports (Reports of Wake-Up Calls, Reminders, Room Occupancy and Clean Status) Print Hotel-Motel Activity Logs like Date and Time when Alarm is Set/Served/Cancelled, Guest Check-in, Guest Check-Out etc. Reprint Check-Out Reports Shift Guests from one Room to another Reserve Rooms for the Guests Guest-in/Guest-out This feature helps to monitor the presence of guests enabling to offer prompt non-intrusive guest service. For instance, whenever guests leave their rooms or the hotel for some time, the operator can inform housekeeping to clean the room, replace consumables, replenish the mini-bar and so forth. With the Guest-out command from the operator will restrict calling permission to internal calls only. This helps to avoid misuse of Telephone from the room by service personnel. Hotel Installation Wizard An integrated wizard to speed up the installation process of ETERNITY in Hotel Profile. It helps in quick configuration of Hotel Name, Number of Rooms, Type of Rooms, Hotel Access Codes and many more. Hotline Phones These phones can be placed in areas such as the lobby or car parking. Guests or Visitors can access the operator, taxi services or any information by simply lifting the handset. ISDN Switching Platform Matrix ETERNITY uses an ISDN switching platform. Optional cards are offered for ISDN BRI (S/T 2B+D) interface and PRI (23B+D or 30B+D) interface. Even SLT (Analog phone) user can make and receive calls on ISDN lines. Least Cost Routing This unique feature, designed using structured programming, selects the most cost effective trunk from the allotted trunks to make outgoing calls depending upon the time of call and the destination number, resulting in major savings. Mini Bar The consumption by the checked-in guest from the mini bar can be keyed in by the service personnel from the room phone at the time of replenishing the mini bar or guest check-out. This information will be passed on to the PMS which will help in generating statement without any manual calculation. Front Desk Wizard The basic functions of independent Property Management and Call Accounting software can be performed by Matrix ETERNITY with the help of Front Desk Wizard and call management features. These features normally ask for additional investment or are not available in most of the brands. A very useful feature tool for small range of Hotels where PMS is not used. GSM, VoIP and T1/E1 Connectivity GSM SIM, VoIP and T1/E1 lines can be connected to Matrix ETERNITY through optional card. PMS Interface A Hotel can use a third party Property Management System (PMS) to manage other functions such as accounting, guest status, room status, billing etc. Matrix ETERNITY offers PMS interface which supports full duplex communication over RS232C Port. It accepts commands such as Check-in/Check-out, Guest-in/Guest-out, Remote Alarms, Guest Name, Do Not Disturb, Message Wait, Alarm Status, Room Shift etc. It can send command such as SMDR for Outgoing calls, Mini Bar etc. to the PMS. This integration helps in smooth functioning of the PMS with PBX. Pre-paid Call Limit Specified budget for calls can be allocated to the room when guest checks in. This helps in monitoring and keeping the guest informed about the total amount he has spent on telephone calls. Once this budget is exhausted, if programmed, the dialing facility gets blocked automatically. Now the guest can be informed about this and if required money can be collected and dialing facility can be activated. A useful feature to avoid embarrassing moment for guests who over spend on telephone calls. Public Address System Port It allows any station user to make announcements on external speakers.
5 Personalized Guest Services Web-based Front Desk Management Voice Mail System Third Party PMS and CAS Support VoIP, GSM, ISDN Connectivity Remote Programming Matrix ETERNITY incorporates the built-in web server functionality, which in turn allows the user to access ETERNITY and program it through the web browser. Matrix ETERNITY can be programmed remotely through internet, phone and even from mobile. Room Shift Many a times it happens that guest has to be checked in some other room till the actual room booked for the guest gets ready. In such cases when the room is shifted, all the call details, Alarms/Reminders of the earlier room are shifted to the new room just by a single command. This helps in presenting the guest a consolidated statement of all calls instead of two different statements, one for each room. Suite Services There are multiple extensions. However, using this feature of Matrix ETERNITY, a consolidated statement of calls can be generated at the time of check-out. Room Status Display A single click from the front desk can give status of total occupied rooms, rooms vacant but not ready, rooms vacant and ready. A very useful feature for the front desk of the hotel. Room Clean Status The room clean status options offered by the system are I. Dirty: On every guest check-out, the system automatically changes the clean status of the room to Dirty. The Operator sends the Maid to tidy the room. Voice Guidance on Tones II. Maid in Room: Maid enters in the room and either calls to Matrix ETERNITY offers this unique feature for guiding the guests at operator or Dial a code to inform Operator to change the status various tones. Voice Message can be recorded for various tones like of the room to Maid in Room. dial tone, engaged tone, error tone and ring back tone. Say a guest is III. To be inspected: Hotel has the practice of having rooms trying to room service and that extension is busy. In such case a inspected before certifying them as clean. Maid cleans the message The extension you are trying is busy. Please press 2 for room then either calls to operator or dial a code to inform speaking to the extension as soon as it is free, can be played to the Operator to change the status of the room to To be inspected guest. A feature that provides service at each step. and leaves the room. IV. Clean: The supervisory staff inspect the room and either calls Voice Mail Gateway to operator or Dial a code to inform Operator to change the Matrix ETERNITY offers a specialized gateway such that it can be status of the room to Clean. easily integrated with voice mail system of any other brand which V. Out of Service: The Maid has found that an appliance or fixture supports the gateway operation. in the room is not working or needs repair then she either calls to operator or dial a code to inform Operator to change the status of the room to Out of Service. Wake-up Call and Status Wake-up calls for any room can be set by the front desk or by the guests from their room phones as per requirement. It can be personalized or automated, once or daily. At a time, ETERNITY can register as many as 960 requests set by guests or Operator. At the set time, guest will receive a call and on lifting the handset can get a prerecorded message like Good Morning, This is a wake-up call. An option of 'snooze' is also available. If the Guest does not answer the calls after multiple attempts then the operator phone displays the number of the room phone with the message No Reply so that necessary action can be taken. An operator can find out status of pending Wake-up calls with single click. A very user friendly and convenience enhancing feature for hospitality industry.
6 EONSOFT PC based Digital Key Phone with two numbers of PC based DSS64 An innovation from Matrix, EONSOFT offers integration of your PC with your PBX. A feature of great utility to those techno-savvy people who have a computer on their desks and do not wish to keep a separate telephone. VOICE MAIL SYSTEM In-skin 16 Port Voice Mail System with 512 Mail Boxes Matrix ETERNITY supports Voice Mail System (VMS) through an optional VMS card. An efficient Voice Mail System can work wonders for your organisation s productivity. The one that can provide efficient call management and accurate messaging, saves precious time of your employees, yet allowing a non-interfering work environment. Forced Answer When a called party (on EON42S, EON48 and EONSOFT) does not respond to continuous ringing, the caller can use this feature to make the destination station s speaker go Off-Hook, forcing the called party to answer the call. Help Menu The EONSOFT offers a user-friendly help menu for ease of operation. Integration with Microsoft Address Book The EONSOFT is integrated with Microsoft address book. This helps the users to directly call the numbers stored in the address book at a mouse click. Keyboard and Mouse Operation The EONSOFT can be operated both, through keyboard and with mouse. Shortcut Keys Shortcut keys can be defined for different functions for their easy usage. Tool Tips on Mouse Over Tool tips are displayed on mouse over. These tips can be programmed to help the user to know details about each key. It is also useful in intuitive operation of the EONSOFT. EONSOFT Features Automatic Sensing of PC Status Automatic Sensing of Software Status Operator Mode (with 148 Keys) Handset Connectivity Help Menu Integration with Microsoft Address Book Keyboard Macros Keyboard and Mouse Operation Programmable Tool Tips Shortcut Keys Standard Windows User Interface Tool Tips on Mouse Over Message Wait Indication Indication can be provided to the extension (DKP and SLT) user regarding any new message in the mailbox. There are three ways to indicate a new message. (1) Change in dial tone (stuttered dial tone), (2) LED indication on the telephone (DKP and SLT with message wait LED) (3) Voice message before dial tone on lifting the handset. Call Taping The system utilizes a Customized Information Exchange Protocol wherein, it allows users to record conversations without any indication. Calls made to or received from selected external numbers, can be recorded. This feature is possible both on DKP and SLT. A very helpful feature to record important voice conversations. This feature should be used in accordance with the local laws. Conversation Recording The user can ask the VMS to record his conversation in his mailbox. This helps the user to keep record of the points discussed and agreed upon with the opposite party. This feature can be activated both for DKP and SLT extensions. A boon for businesses that work on verbal commitments. This feature should be used in accordance with the local laws. Live Call Screening The Customised Information Exchange Protocol allows DKP users to listen to an incoming voice mail message for the first few moments. This feature lets the user determine whether it requires his attention or not, giving him the option to either talk to the caller or store the message in the mailbox. Voice Mail Features Auto Attendant Broadcast Message Call Taping Call Transfer Types Conversation Recording Customised Mailbox Size Dial By Name Distribution Lists Flexible Graph General Mailbox Individual Mailboxes Information Node Live Call Screening Message Forward Message Nodes Message Notification Message Verification Message Wait Indication Multiple Mailboxes on a Single Extension Password Personalized Greetings Redirecting Messages Remote Access Transfer Node Voice Greetings
7 DIGITAL KEY PHONES EON, the Digital Key Phone, is a versatile, feature-rich, easy to use station. It supports a host of additional features providing the user fast access to the functions of Matrix ETERNITY at a single touch of a button. Matrix Digital Key Phone (DKP) is available in three models - EON48P, EON48S and EON42S. All models are available in two colour variants - Black and White. EON48P EON48S EON42S EON48 KEY FEATURES Full-Duplex Speaker Phone 2x24 and 6x24 LCD with Swivel, Backlit e and Contrast Control Message Wait Lamp Ringer Lamp 16 Programmable Keys 17 Touch-Sense Keys for Features More Direct Station Keys on Optional Attachment (DSS16x4) Upright and Horizontal Angles Desk-Top and Wall Mounting DSS CONSOLES EON48P with DSS16x4 DSS16x4 is an attachment to EON48S and EON48P. It offers 64 Direct Station Selection Keys. EON42S with DSS72 DSS72 is an attachment to EON42S. It offers 72 Direct Station Selection Keys. Adjustable Ringer Volume and Speech Level User has the option of adjusting the ringer volume level as per the requirement. The added advantage is that both receive and transmit speech levels can also be adjusted by the user. DSS Keys The EON offers keys (24 in EON42S and 16 in EON48) that can be programmed for each user, to access trunk line, SLT, DKP and even features, at a single touch of the key. Executive and Operator Functionality The EON provides user functionality of Operator or Executive by means of dedicated keys to perform specific task by single touch of buttons. Message Paging User of the EON can page different pre-defined messages, like Meet Me, Congratulations, Meeting Today, etc., to other DKP users. These messages can be programmed by the system engineer. Missed Calls Details of last 20 missed calls can be viewed on the LCD of the EON. A useful feature for the user to find details of calls missed. Tri Colour LEDs for Port Status Status of other extensions (DKP and SLT) and trunk lines can be displayed on the Digital Key Phone. The status of the user's extension as well as that of other extensions or trunks can be known through the LEDs. Last Dialed Calls Last 16 dialed calls can be stored.
8 HOSPITALITY FEATURES Alarm Multiple House Keeping Alarm Snooze In-skin Voice Mail System Alarm Status Display and Printing In-skin Voice Mail System (Optional) Alarms (Time, Daily, Future Date & Time, Remote) In-skin VoIP Card Background Music ISDN Interface (BRI/PRI) Call Budgeting Least Cost Routing (Time, Number & Service Provider to Call Chaining Service Provider) Check-in/Check-out Mini Bar CLI Display on SLT and DKP Paging Port CLI on FXO, ISDN, GSM and VoIP Trunks Printer Port (ETERNITY ME) DID with Voice Message Remote programming from PC/Phone/Mobile Do Not Disturb Reprint of Call Detail Record Emergency Call Detection and Reporting Room Clean Status Report and Printing Flexible Numbering (1,2,3,4 digits and combination) Room Shift Front Desk Management Security Dialer Front Desk Wizard Selective Deletion of Call Detail Record Guest Groups Serial Port for PMS and other Computer Applications Guest Name Display Single Digit Access of Service Extensions Guest Number SMDR Buffer of total 12,000 Calls Guest Room Number Display on Service Extension SMDR with built-in Flexible Call Cost Calculation Guest-in/Guest-out Suite Services Hotel Installation Wizard Voice Message for Tones Hotel Name For detailed technical information, please refer ETERNITY Technical Specifications brochure. An ISO 9001 Company, Matrix is a leader in the VoIP, GSM, Key Phone System and PBX market. An innovative, technology driven and customer focused organization; the company is committed to keep pace with revolutions in the telecom industry. This has resulted in bringing forth cutting edge products like VoIP Phones, VoIP Gateways, VoIP ATA, GSM FCT, GSM Gateways, SMB PBX, Enterprise PBX, Hotel PBX, Voice Messaging Products, Communication Security Products and PLCC Switches. With over 1,500,000 line units installed and growing by over 1500 line units per day, the installed base of Matrix connects over 15,000,000 calls everyday. Thus, Matrix has gained the trust and admiration of users representing the entire spectrum of industries. Matrix has won many awards for its innovative products. 394-GIDC, Makarpura, Vadodara , India. Phone: Fax: SMS MATRIX to V1.R1-June 09
How to meet Hotel Telecommunication Challenges Head-on? WHITE PAPER May 2011 Contents Executive Summary Pg.1 Hotel Telephony Requirements An Overview Pg. 2 Components of Hospitality Solution Pg. 5 Matrix
ETERNITY The Universal Telephony Gateway for Any Existing PBX Different telecom networks offer advantages in different aspects. Today's businesses expect the specific benefits from each of these networks.
Hybrex Hospitality Solutions Auto Telecom Australia www.hybrex.com.au Auto Telecom Corporation Overview Auto Telecom Corporation manufactures and distributes the Hybrex and TransTel range through its own
TDS Series Enterprise Class Hybrid IP Communication System A High Performance Communication System for Midsize to Large Enterprises 40 TO1280 PORTS TDS Series Enterprise Class Communication System Support
G1E Series 40 Port Hybrid IP Communication System Outside Line Interfaces PSTN (Public Switch Telephone Network) Traditional and familiar loop start telephone lines. Caller ID is supported. ISDN (Integrated
ETERNITY The Universal Telephony Gateway for Any Existing PBX Different telecom networks offer advantages in different Presenting Matrix ETERNITY the Universal Telephony aspects. Today's businesses expect
SL1100 Communications Solution NEC Australia au.nec.com Smart communication for small businesses The SL1100 is a cost effective and powerful communications solution specifically designed with the small
SL1100 Communications Solution NEC Australia nec.com.au Smart communication for small businesses The SL1100 is a cost effective and powerful communications solution specifically designed with the small
Artisoft s TeleVantage Small Office Edition Phone System The right phone system can be a strategic asset to your company. Your phone system is most often the first interaction that a potential customer
Hosted Business Class VoIP s Customer Portal Web based user interface that allows users to configure their PBX, create call queues and groups, view call detail records and billing information, listen to
Evolution PBX User Guide for SIP Generic Devices Table of contents Introduction... 1 Voicemail... Using Voicemail... Voicemail Menu... Voicemail to Email... 3 Voicemail Web Interface... 4 Find Me Rules...
8335 Guilford Road Suite H Columbia MD 21046 www.acctelecom.com 410.995.0101 888.226.2216 VoIP s Group: Auto Attendant Customer Portal Top Level Auto Attendant (Always On) Multiple Top Level Auto Attendants
DigiDial-VoIP is a business-grade Voice over IP service that is hosted on DigiLink s IP network and provides a robust, low-cost enterprise voice solution, replacing costly PBX or Centrex service with the
www.samcom.com.au Samsung Messaging Solutions Samsung Messaging Solutions Transform your business through greater professionalism and efficiency Samsung Messaging Solutions In today s highly competitive
GDS Hybrid IP Communication Series A total integrated Hospitality solution The Hybrex GDS Hospitality System is designed to enable Hotel Operators to provide best in class guest services while improving
- 1 1 VoIP/PBX Axxess Server The Axxess Server supports comprehensive Voice Over Internet Protocol network services, which are based on the Open Source Asterisk VoIP software. The Axxess Server VoIP telephony
Advanced H y b r i d S y s t e m KXTEB308 The telephone is your main source of communication your link to business partners, customers, friends, and even your family members both inside and outside the
For a Converged World Aspire from NEC allows you to converge your voice and data network and enjoy the many advantages of Voice over Internet Protocol (VoIP) while enjoying the hundreds of features you
CONNECTING YOUR BUSINESS WITH TOMORROW KX-TD Digital business telephone system range KX-TD range Digital super hybrid systems For today The Panasonic brand has been built upon years of manufacturing top
Introducing the Panasonic TD500 Designed for the medium to large organisation. The TD500 is a fully featured, Digital PABX, that is affordable, expandable, and built with the quality you have come to expect
eircom advantage 4800 System Introduction Specifications subject to change without notice. Facilities described may or may not be supported by your network. eircom advantage is the registered trademark
Welltel IP PBX features Our Handy a-z guide IP PBX FEATURES our handy A - Z Guide Analogue Support Supports analogue gateways to connect fax machines or credit card machines. ANI Routing Routes calls to
CONNECTING YOUR BUSINESS WITH TOMORROW KX-TD Digital business telephone system range KX-TD range Digital super hybrid systems For today The Panasonic brand has been built upon years of manufacturing top
Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs is an Ericsson-LG Brand ipecs-lik Simply Unifying for SMB Communications 02 Ericsson-LG In a connected world,
TXI Telephony Product Book 2012 2012 PRICING, HOW TO This section details the common pricing scenarios for the following: Receptionist Call Centre SIP Trunking Fax to Email Messaging Receptionist: Receptionist
Meridian Integrated Conference Bridge (MICB) Overview Meridian Integrated Conference Bridge (MICB) is a server based Intelligent Peripheral Equipment (IPE) application that provides an integrated audio
Category: ClearTrunk Hosted PBX s Group: Auto Attendants Customer Portal Top Level Auto Attendant (Always On) Multiple Top Level Auto Attendants (Always on) Top Level Auto Attendant (Time Based) Sub-Level
FOR IMMEDIATE RELEASE USA PhoneCenters signs with Panasonic to Sale and Service Contacts: News Carol Speir Jim Harvey USA PhoneCenters USA PhoneCenters 856-761-1000 x145 856-761-1000 x139 CSpeir@USAPhone.com
Auto Attendants Customer Portal Top Level Auto Attendant (Always On) Multiple Top Level Auto Attendants (Always on) Top Level Auto Attendant (Time Based) Sub-Level Auto Attendants Web based user interface
Management Summary for Unified Communications IP PBX Prepared By for YOU of General: The Unified Communication Internet Protocol Private Branch Exchange (UCIPPBX) is a fully realised 3 rd generation office
Xorcom IP-PBX Software s Based on the Elastix Asterisk i distribution, Xorcom s entire family of IP-PBX appliances provide all the standard telephone functionality supported by Asterisk at no extra cost,
RT Series IP PBX Products Introduction All in one telephone system RT4 Series RT10 Series RT80 Series RT200 Series Real Tone Technologies Co.,Ltd 7014AB, Tianxia IC Industrial Park,Yiyuan Road Shenzhen
The following is a list of the features available with the managed Intersoft IP Telephony Services. Call Forwarding When you are not at your desk, be sure not to miss important calls. Forward call to another
This document outlines the features in XBLUE Networks X16, X-25, X-44 and X-50 telephone systems. Although some of the descriptions are general, they will give a good indication of each system s strengths.
ETERNITY PE An EnterpriseGrade Business PBXKTS The modern growing businesses often face bigger challenges than those faced by the established and large entities. These small and midsize organizations need
Hosted VoIP Set AUTO ATTENDANTS Customer Portal Top Level Auto Attendant (Always On) Multiple Top Level Auto Attendants (Always on) Top Level Auto Attendant (Time Based) Sub-Level Auto Attendants Web based
Warm Welcome Introduction VoIP to T1/E1 PRI Gateway Dedicated VoIP-ISDN PRI Gateway Plug-n-Play device VoIP access device for an existing PBX PRI trunking for an IP-PBX SETU VTEP - At a Glance Model No.
AUTO ATTENDANTS Customer Portal Top Level Auto Attendant (Always On) Multiple Top Level Auto Attendants (Always on) Top Level Auto Attendant (Time Based) Sub-Level Auto Attendants Web based user interface
Sophisticated communication made simple Keeping pace is one thing, taking the lead is another With the speed and intensity of business constantly on the rise, just keeping up with your competitors is hard
Owner s Manual CONTENTS INTRODUCTION TO YOUR BT VERSATILITY SYSTEM...9 System description... 9 System options... 10 BT Contact Details:... 10 Using this Manual... 11 Introducing the Featurephones... 13
Always more than you expect Panasonic NS1000 SIP BUSINESS COMMUNICATIONS SERVER With HD quality Full transparent networking features And on-demand capacity enhancements The NS1000 at a glance SIP and IP
Benefits Of Upgrading To The Latest CIX Processor The Bits: This document is a reference to help you discover the benefits of selling existing Strata CIX system upgrading to release 4 processor: ACTU3A,
Voice over IP (VoIP) has emerged as the new leader in cost-effective standards based communications. 360 Cloud VoIP enables customers have the benefits of an Enterprise PBX for a fraction of the cost of
Presentation at International Police Exhibition 08-09 May 2015 USE OF TECHNOLOGY AS A FORCE MULTIPLIER, TO FACILITATE ENHANCEMENT OF OPERATIONAL EFFICIENCY OF THE POLICE FORCE: INTEGRATION OF LEGACY COMMUNICATION
Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease
SOPHO IPC 100 The hybrid IP communication solution for small and medium-sized organisations Sense and simplicity Technology exists to help make our lives easier and more productive. So why is it so often
MITEL 3000 communications system The Scalable, Voice-centric Communications Platform for Business Today s diverse environments require advanced communications technology to address new and dynamic ways
LG-Ericsson ipecs Hospitality LG-Ericsson ipecs Hospitality Checking into a hotel room should be a welcoming and relaxing experience for your guests, so in-room technology needs to be easy and intuitive
Business Telephone Systems NEW PBX SYSTEMS Panasonic's new KX-TDA30/100/00 Hybrid IP PBX is a family of networkoriented products. They are designed to support IP telephony, first- and thirdparty computer
Bidirectional Communication With EPABX for Hotel Management Software (HMS) using Handshaking Protocol Srilakshmi Nair, Kalyani Gaikwad, Gauri Nidan, Amit Shetty Dept. Of Information Technology JSPM S (JSCOE)
Your Communications Solution The Best Communications Solution for Your Business ipecs-lik ipecs is an Ericsson-LG Brand ipecs-lik Simply Unifying for SMB Communications 02 Ericsson-LG As your workforce
VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS End-User Features: All end users are provided with the features described in this section. Alternate Numbers Enables users to have up to ten phone numbers
The ISDN2 system for the small office. KX-TD612E A big improvement in your telecommunications doesn t have to mean installing a big system. The new KX-TD612E brings you all the benefits of the latest ISDN2
VoIP became simpler Prima IP PBX Adjust to your needs Prima VoIP became simpler Prima IP PBX as an element of the ICT system Integration of traditional telephone communications with Internet calls Platan
DIGITAL SUPER HYBRID TELEPHONE SYSTEM KX-TD308 XDP extra Device Port Caller ID Display Voice Mail Integration Toll Restriction KX-TD308 The Adaptable Digital Solution for Your Small Business or Home Office
IP Phone Systems for Small and Medium Businesses WHITE PAPER May 2011 Contents Executive Summary Pg.1 SMB Communication Challenges Pg. 2 Need of an IP Phone System for SMBs Pg. 3 Matrix Solution: ETERNITY
Advanced Hybrid System KXTES824 The Best Cost Effective Solution For All Your Communication Needs For voice conversation your telephone system is an integral part of your establishment and is your main
Nortel Knowledge Network Meridian Digital Telephones M2006 M2008/M2008HF M2616 User Guide Enterprise Solutions Documentation While you are away from your desk: Call Forward 38 Contents Contents Introducing
Telephone User Instructions Your phone is programmed with a Direct Dial Number, which is. Your 4-digit extension is. You may also have a rollover line. If your first line is busy, calls to your main number
Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease
Avaya Solution & Interoperability Test Lab Application Notes for DuVoice with Avaya IP Office 8.1 Issue 1.1 Abstract These Application Notes describe the configuration steps required for the DuVoice hospitality
StrataCTX StrataCTX Toshiba is one of the world s largest manufacturers of information, computer and communications technology and is a recognised leader in the telecommunications industry. Toshiba s Business
IPedge Feature Desc. 12/6/12 OVERVIEW Conference Call The Conference Call feature for IP5000 Series telephones enables a user to establish a conversation with two or more parties. The party that initiates
Alcatel-Lucent OmniPCX Enterprise Communication Server Document number 8AL 90601 USAD\20 Ed. 01 Alcatel-Lucent OmniPCX Enterprise Communication Server release R9.0 Revised October 2008 Copyright Alcatel-Lucent
Record of Revision Release Date Version Supersedes Description March 2008 Initial Release Initial Release Copyright 2006 We reserves the right to make changes in specifications at any time without notice.
User Guide 1 Contents 1. Setting up your Phone Phone Setup Phone setup instructions Recording Voicemail Greeting and Voicemail Menu Testing tools Phone Usage Call Transfer, Call Forwarding and Do Not Disturb
Quick Start Guide v1.0 Table of contents : 01. Quick Start Guide...03 O2. Configuring your VoIPOffice appliance...14 03. Adding a VoIPtalk trunk...21 04. Configuring UADs for use with VoIPOffice...25 05.
Advanced Hybrid Systems KXTEA308 KXTES84 For voice conversation your telephone system is an integral part of your establishment and is your main tool of communication. It is your primary link to your business
IP PBX Call Answering Features: Call Queue Incoming callers can be held in a queue while they listen to a customizable recorded message. The caller can be sent to voicemail or redirected to another extension
Information HiPath 1120 V7 The flexible communications system for small companies Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com/open Tremendous performance
Our commitment Allworx delivers on the promise of VoIP telephony for businesses by overcoming the daunting price and functionality obstacles of other suppliers. Up to now, competitive product offerings
Get Started Guide Table of Contents GUIDE TO SYSTEM DOCUMENTATION...1...1 Phone Quick Reference Guide...1 Administrator s Manual...1 Broadband Module Manual...1 IP Phone Quick Reference Guide...1 Documentation
silhouette Cloud-Based Phone System Mitel IP Phone User Reference Guide Release 5.0 Final Contents Introduction...1 Setting your language...1 Setting your language for the web interface...1 Setting your
MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS KX-NS500 UNIFIED COMMUNICATIONS PLATFORM CONNECTING YOUR FUTURE 1 THE SYSTEM THAT GROWS WITH YOUR BUSINESS Save communication costs Save network costs Save
User s Guide EKT-824 The Communiqué Telephone Station Table of Contents Introduction 3 About This Guide 3 The Basics Answering and Making Calls 4 Answering an External Call 4 Answering an Internal Call
Using Avaya Aura Messaging Release 6.3.2 Issue 1 December 2014 Contents Chapter 1: Getting Started... 4 Messaging overview... 4 Prerequisites... 4 Accessing your mailbox from any phone... 4 Accessing the
Allworx Family of Products 2007 Allworx Family of Products Award-winning phone systems for businesses Whether your business has 10 employees at a single site or hundreds of employees at multiple sites,
Xorcom CompletePBX Overview CompletePBX is a comprehensive, business-grade VoIP telephony system. It is a single product line of varying hardware configurations that are optimized to support the communications
Internet Telephony Terminology Understanding the business phone system world can be a daunting task to a lay person who just wants a system that serves his or her business needs. The purpose of this paper
Your Communications Solution The Best Communications Solution for Your Business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease