Work with Broadcast E Alerts
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- Emil Lawson
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1 Work with Broadcast E Alerts
2 Trademark Notice Blackboard, the Blackboard logos, and the unique trade dress of Blackboard are the trademarks, service marks, trade dress and logos of Blackboard, Inc. All other trademarks, service marks, trade dress and logos used in Blackboard and the Website are the trademarks, service marks, trade dress and logos of their respective owners. Copyright Notice 2015 Blackboard Schoolwires. All rights reserved. This guide covers all available Schoolwires features and functionality. Features included in your contract may vary.
3 Blackboard Schoolwires Broadcast E Alerts Table of Contents Introduction E-Alerts... 2 Create a New E-Alert... 2 Send an E-Alert... 6 Example of an E-Alert Text Message E-Alerts Create a New Text Message E-Alert Send a Text Message E-Alert Example of a Text Message E-Alert Push Notification E-Alerts Create a New Push Notification E-Alert Send a Push Notification E-Alert Example of Sent Push Notification Broadcast E-Alert Announcement E-Alerts Creating a New Announcement E-Alert Send an Announcement E-Alert Example of an Announcement E-Alert Twitter E-Alerts Create a New Twitter E-Alert Send a Twitter E-Alert Example of Twitter E-Alert Facebook E-Alerts Create a New Facebook E-Alert Send a Facebook E-Alert Example of Facebook E-Alert E-Alerts with Multiple Alert Types Create a New E-Alert with Multiple Alert Types Send an E-Alert with Multiple Alert Types Manage Broadcast E-Alerts Alerts List View Delete an E-Alert Copy an E-Alert Filter E-Alerts C2BroadcastEAlerts_ i
4 Broadcast E Alerts Blackboard Schoolwires E-Alert Reports Display Results for a Broadcast E-Alert ii C2BroadcastEAlerts_112415
5 Blackboard Schoolwires Broadcast E Alerts Introduction Broadcast E-Alerts allow you to mass communicate with users. Depending upon your Schoolwires installation, you may have access to some or all of the Broadcast E-Alert types. You use Broadcast E-Alerts to relay important information such as school closings, events and early dismissals. You send them from within the Tools tab of the Site and Subsite workspaces. The Broadcast E-Alert types include , Text Message, Push Notification, Announcement, Facebook and Twitter. When sending a Broadcast E-alert, choose any of the E-Alert types. Fields that are required for each E- Alert type are marked with a corresponding E-Alert Type icon next to the field name text. Other required fields are marked with red triangles in the top right corner. C2BroadcastEAlerts_
6 Broadcast E Alerts Blackboard Schoolwires E-Alerts You can send E-Alerts to specific registered users or a group of users. Create a New E-Alert Here s how you create a new E-Alert. 1. In Site Manager, navigate to the Site Workspace from which you wish to send your Broadcast E-Alert. 2. Click the Tools tab and select Broadcast E-Alerts. 3. Click New E-Alert. The New Alert window displays. 2 C2BroadcastEAlerts_112415
7 Blackboard Schoolwires Broadcast E Alerts 4. Enter a name for your Broadcast E-Alert in the Alert Name field. Note that the E-Alert type is the default selection. 5. Click Continue. 6. On the Message tab, enter the Subject for your E-Alert Select an Type. Choose the Plain Text radio button to add only text. Choose the HTML radio button to add photos, links and format the text in your using HTML code. C2BroadcastEAlerts_
8 Broadcast E Alerts Blackboard Schoolwires 8. If you selected the Plain Text Type, enter the body of your message in the Long Message field. If you selected the HTML Type, enter the body of your message in the HTML Message field. 9. Click the Delivery tab and enter a Sender Name and Sender address. 4 C2BroadcastEAlerts_112415
9 Blackboard Schoolwires Broadcast E Alerts 10. If you wish to test your Broadcast E-Alert, click Test E-Alert. The Test E-Alert window displays. 11. Enter the address to which you wish to send the test E-Alert in the Address field. 12. Click Send Test E-Alert. 13. When finished, click Save Draft or navigate to the Delivery tab to send or schedule your Broadcast E-Alert. 14. You are returned to the Alerts List View and the status of your E-Alert is marked as Draft. C2BroadcastEAlerts_
10 Broadcast E Alerts Blackboard Schoolwires Send an E-Alert Here is how you send an E-Alert. 1. In Site Manager, navigate to the Site workspace from which you wish to send your Broadcast E- Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Select the E-Alert you wish to send. 4. Navigate to the Delivery tab. 5. Click Select Recipients to choose the users who will receive this E-Alert. 6. In the Recipients window you can add existing users or groups on the Registered Users tab. 6 C2BroadcastEAlerts_112415
11 Blackboard Schoolwires Broadcast E Alerts a. To add a Group, click Assign Group. To search for a Group you can enter the name of the Group in the Search field and click Search, or you can Filter Groups by using the Please choose a category... drop-down list. Click Select next to the Groups you wish to add. When finished, click Add. b. To search for a User, click Assign User and enter all or part of the user s first, last or username in the Search field. Click Search and any matching names will display. Click Select next to the Users you wish to add. When finished, click Add. C2BroadcastEAlerts_
12 Broadcast E Alerts Blackboard Schoolwires c. To send this E-Alert to users who are not registered users, add their addresses on the Additional Users tab. Enter the address you wish to add in the Address field and click Add. When finished, click I m Done. You will be returned to the Delivery tab. 7. Select the Priority for your Broadcast E-Alert. You can choose from High, Normal or Low priority. The priority of your E-Alert will determine how quickly it is sent. 8 C2BroadcastEAlerts_112415
13 Blackboard Schoolwires Broadcast E Alerts 8. There are two different options you can use to send your E-Alert. a. To send your E-Alert immediately, select Send immediately under Schedule. Then click Send Now to send your Broadcast E-Alert. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Processing. When your E-Alert has been sent, the status will be marked as Complete. b. To schedule your E-Alert to be sent, select Schedule to be sent later. Choose the date and time you wish to send your Broadcast E-Alert, and then click Send Later. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Scheduled. C2BroadcastEAlerts_
14 Broadcast E Alerts Blackboard Schoolwires Example of an E-Alert Here is an example of an E-Alert that has been sent. 10 C2BroadcastEAlerts_112415
15 Blackboard Schoolwires Broadcast E Alerts Text Message E-Alerts You can send Text Message E-Alerts to registered users who have added their mobile number in their account E-Alert settings. Create a New Text Message E-Alert Here is how you create a new text message E-Alert. 1. In Site Manager, navigate to the Site workspace from which you wish to send your Broadcast E- Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Click New E-Alert, the New Alert window displays. C2BroadcastEAlerts_
16 Broadcast E Alerts Blackboard Schoolwires 4. Enter a name for your Broadcast E-Alert under Alert Name. 5. Deselect the E-Alert type then select the Text Message E-Alert type. 6. Click Continue. 7. On the Message tab, enter the body of your text message in the Short Message field. This field has a limit of 140 characters. Notice the Characters Remaining counter decrease as you enter text. 8. Once finished, click Save Draft or navigate to the Delivery tab to send or schedule your Broadcast E-Alert. 9. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Draft. 12 C2BroadcastEAlerts_112415
17 Blackboard Schoolwires Broadcast E Alerts Send a Text Message E-Alert Here is how you send a text message E-Alert. 1. In Site Manager, navigate to the Site workspace from which you wish to send your Broadcast E- Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Select the E-Alert you wish to send. 4. Navigate to the Delivery tab. 5. Click Select Recipients to choose the users who will receive this E-Alert. The Recipients window will display. 6. In the Recipients window you can add existing users or groups on the Registered Users tab. C2BroadcastEAlerts_
18 Broadcast E Alerts Blackboard Schoolwires a. To add a Group, click Assign Group. To search for a Group you can enter the name of the Group in the Search field and click Search, or you can Filter Groups by using the Please choose a category... drop-down list. Click Select next to the Groups you wish to add. When finished, click Add. b. To search for a User, click Assign User and enter all or part of the user s first, last or username in the Search field. Click Search and any matching names will display. Click Select next to the Users you wish to add. When finished, click Add. 14 C2BroadcastEAlerts_112415
19 Blackboard Schoolwires Broadcast E Alerts c. To send this E-Alert to users who are not registered users, add the s on the Additional Users tab. Enter the address in the Address field and click Add. When finished, click I m Done. You will be returned to the Delivery tab. 7. Select the Priority for your Broadcast E-Alert. You can choose from High, Normal or Low priority, the priority of your E-Alert will determine how quickly it is sent. 8. There are two different sending options you can use to send your E-Alert. a. To send you E-Alert immediately, select Send immediately under Schedule. Then click Send Now to send your Broadcast E-Alert. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Processing. When your E-Alert has been sent, the status will be marked as Complete. C2BroadcastEAlerts_
20 Broadcast E Alerts Blackboard Schoolwires b. To schedule your E-Alert to be sent, select Schedule to be sent later. Choose the date and time you wish to send your Broadcast E-Alert, and then click Send Later. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Scheduled. Example of a Text Message E-Alert Here is an example of a text message E-Alert that has been sent. 16 C2BroadcastEAlerts_112415
21 Blackboard Schoolwires Broadcast E Alerts Push Notification E-Alerts You can send Push Notifications to registered users who have downloaded and installed the Centricity2 Mobile Communications App (C2MCA). You will not see this option unless your district has C2MCA. Create a New Push Notification E-Alert Here is how you create a new push notification E-Alert. 1. In Site Manager, navigate to the Site workspace you wish to send your Broadcast E-Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Click New E-Alert, the New Alert window displays. C2BroadcastEAlerts_
22 Broadcast E Alerts Blackboard Schoolwires 4. Enter a name for your Broadcast E-Alert under Alert Name. 5. Deselect the alert type then select the Push Notification alert type. 6. Click Continue. 7. On the Message tab, enter the body of your push notification in the Short Message field. This field has a limit of 140 characters. Notice the Characters Remaining counter decrease as you enter text. 8. Once finished, click Save Draft or navigate to the Delivery tab to send or schedule your Broadcast E-Alert. 9. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Draft. 18 C2BroadcastEAlerts_112415
23 Blackboard Schoolwires Broadcast E Alerts Send a Push Notification E-Alert Here is how you send a push notification E-Alert. 1. In Site Manager, navigate to the Site workspace from which you wish to send your Broadcast E- Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Select the E-Alert you wish to send. 4. Navigate to the Delivery tab. 5. Click Select Recipients to choose the users who will receive this E-Alert. 6. In the Recipients window you can add existing users or groups on the Registered Users tab. C2BroadcastEAlerts_
24 Broadcast E Alerts Blackboard Schoolwires a. To add a Group, click Assign Group. To search for a Group you can enter the name of the Group in the Search field and click Search, or you can Filter Groups by using the Please choose a category... drop-down list. Click Select next to the Groups you wish to add. When finished, click Add. b. To search for a User, click Assign User and enter all or part of the user s first, last or username in the Search field. Click Search and any matching names will display. Click Select next to the Users you wish to add. When finished, click Add. 20 C2BroadcastEAlerts_112415
25 Blackboard Schoolwires Broadcast E Alerts 7. You can also select Send to everyone to send the E-Alert to all users having the Mobile Communications App installed on their Smartphones. 8. Select the Priority for your Broadcast E-Alert. You can choose from High, Normal or Low priority, the priority of your E-Alert will determine how quickly it is sent. 9. You have two different sending options to send your E-Alert. a. To send you E-Alert immediately, select Send immediately under Schedule. Then click Send Now to send your Broadcast E-Alert. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Processing. C2BroadcastEAlerts_
26 Broadcast E Alerts Blackboard Schoolwires When your E-Alert has been sent, the status will be marked as Complete. b. To schedule your E-Alert to be sent, select Schedule to be sent later. Choose the date and time you wish to send your Broadcast E-Alert, and then click Send Later. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Scheduled. Example of Sent Push Notification Broadcast E-Alert Here is an example of what users see when they receive a Push Notification Broadcast E-Alert. They can then tap the icon to read the alert. 22 C2BroadcastEAlerts_112415
27 Blackboard Schoolwires Broadcast E Alerts Announcement E-Alerts You can send an Announcement E-Alert that displays in an Announcement App. Creating a New Announcement E-Alert Here is how you create a new Announcement E-Alert. 1. In Site Manager, navigate to the Site workspace you wish to send your Broadcast E-Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Click New E-Alert, the New Alert window displays. C2BroadcastEAlerts_
28 Broadcast E Alerts Blackboard Schoolwires 4. Enter a name for your Broadcast E-Alert under Alert Name. 5. Deselect the alert type then select the Announcement alert type. 6. Click Continue. 7. On the Message tab, enter a Subject and Long Message for your announcement. 8. By default, the alert will be added to the Announcement App located on the site homepage. To select a different Announcement app, click Change App and choose a one from the list. This list includes all Announcement Apps located within the current workspace as well as those located in other workspaces that you have shared with yourself. 9. Once finished, click Save Draft or navigate to the Delivery tab to send or schedule your Broadcast E-Alert. 10. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Draft. 24 C2BroadcastEAlerts_112415
29 Blackboard Schoolwires Broadcast E Alerts Send an Announcement E-Alert Here is how you send an announcement E-Alert. 1. In Site Manager, navigate to the Site workspace from which you wish to send your Broadcast E- Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Select the E-Alert you wish to send. 4. Navigate to the Delivery tab. 5. Select the Priority for your Broadcast E-Alert. You can choose from High, Normal or Low priority. The priority of your E-Alert will determine how quickly it is sent. 6. You have two different sending options to send your E-Alert. a. To send you E-Alert immediately, select Send immediately under Schedule. Then click Send Now to send your Broadcast E-Alert. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Processing. When your E-Alert has been sent, the status will be marked as Complete. C2BroadcastEAlerts_
30 Broadcast E Alerts Blackboard Schoolwires b. To schedule your E-Alert to be sent, select Schedule to be sent later. Choose the date and time you wish to send your Broadcast E-Alert, and then click Send Later. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Scheduled. 26 C2BroadcastEAlerts_112415
31 Blackboard Schoolwires Broadcast E Alerts Example of an Announcement E-Alert Here is an example of an Announcement E-Alert. C2BroadcastEAlerts_
32 Broadcast E Alerts Blackboard Schoolwires Twitter E-Alerts You can send an E-Alert as a Tweet provided social media is enabled for your site and has been connected to your district s respective Twitter account. Create a New Twitter E-Alert Here is how you create a new Twitter E-Alert. 1. In Site Manager, navigate to the Site workspace you wish to send your Broadcast E-Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Click New E-Alert, the New Alert window displays. 28 C2BroadcastEAlerts_112415
33 Blackboard Schoolwires Broadcast E Alerts 4. Enter a name for your Broadcast E-Alert under Alert Name. 5. Deselect the alert type then select the Twitter alert type. 6. Click Continue. 7. On the Message tab, enter a Short Message for your tweet. This field has a limit of 140 characters. Notice the Characters Remaining counter decrease as you enter text. 8. Once finished, click Save Draft or navigate to the Delivery tab to send or schedule your Broadcast E-Alert. 9. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Draft. C2BroadcastEAlerts_
34 Broadcast E Alerts Blackboard Schoolwires Send a Twitter E-Alert Here is how you send a Twitter E-Alert. Before you can send a Twitter E-Alert, Social Media Posts must be enabled for your site or subsite in System Settings and the site must be connected to a Twitter account in Site Settings. 1. In Site Manager, navigate to the Site workspace from which you wish to send your Broadcast E- Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Select the E-Alert you wish to send. 4. Navigate to the Delivery tab. 5. Select the Priority for your Broadcast E-Alert. You can choose from High, Normal or Low priority. The priority of your E-Alert will determine how quickly it is sent. 6. You have two different sending options to send your E-Alert. a. To send you E-Alert immediately, select Send immediately under Schedule. Then click Send Now to send your Broadcast E-Alert. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Processing. When your E-Alert has been sent, the status will be marked as Complete. 30 C2BroadcastEAlerts_112415
35 Blackboard Schoolwires Broadcast E Alerts b. To schedule your E-Alert to be sent, select Schedule to be sent later. Choose the date and time you wish to send your Broadcast E-Alert, and then click Send Later. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Scheduled. Example of Twitter E-Alert Here is an example of a Twitter Broadcast E-Alert. C2BroadcastEAlerts_
36 Broadcast E Alerts Blackboard Schoolwires Facebook E-Alerts You can send an E-Alert as a Facebook post provided social media is enabled for your site and has been connected to your district s respective Facebook account. Create a New Facebook E-Alert Here is how you create a new Facebook E-Alert. 1. In Site Manager, navigate to the Site workspace you wish to send your Broadcast E-Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Click New E-Alert, the New Alert window displays. 32 C2BroadcastEAlerts_112415
37 Blackboard Schoolwires Broadcast E Alerts 4. Enter a name for your Broadcast E-Alert under Alert Name. 5. Deselect the alert type then select the Facebook alert type. 6. Click Continue. 7. On the Message tab, enter a Long Message for your Facebook status. 8. Once finished, click Save Draft or navigate to the Delivery tab to send or schedule your Broadcast E-Alert. 9. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Draft. C2BroadcastEAlerts_
38 Broadcast E Alerts Blackboard Schoolwires Send a Facebook E-Alert Here is how you send a Facebook E-Alert. Before you can send a Facebook E-Alert, Social Media Posts must be enabled for your site or subsite in System Settings and the site must be connected to a Facebook account in Site Settings. 1. In Site Manager, navigate to the Site workspace from which you wish to send your Broadcast E-Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Select the E-Alert you wish to send. 4. Navigate to the Delivery tab. 5. Select the Priority for your Broadcast E-Alert. You can choose from High, Normal or Low priority. The priority of your E-Alert will determine how quickly it is sent. 6. You have two different sending options to send your E-Alert. a. To send you E-Alert immediately, select Send immediately under Schedule. Then click Send Now to send your Broadcast E-Alert. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Processing. When your E-Alert has been sent, the status will be marked as Complete. 34 C2BroadcastEAlerts_112415
39 Blackboard Schoolwires Broadcast E Alerts b. To schedule your E-Alert to be sent, select Schedule to be sent later. Choose the date and time you wish to send your Broadcast E-Alert, and then click Send Later. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Scheduled. Example of Facebook E-Alert Here is an example of a Facebook Broadcast E-Alert. C2BroadcastEAlerts_
40 Broadcast E Alerts Blackboard Schoolwires E-Alerts with Multiple Alert Types Create a New E-Alert with Multiple Alert Types Here is how you create an E-Alert with multiple alert types. 1. In Site Manager, navigate to the Site workspace from which you wish to send your Broadcast E- Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Click New E-Alert, the New Alert window displays. 36 C2BroadcastEAlerts_112415
41 Blackboard Schoolwires Broadcast E Alerts 4. Enter a name for your Broadcast E-Alert under Alert Name. 5. Select the E-Alert types you wish to use. 6. On the Message tab, complete the required fields for your E-Alert. C2BroadcastEAlerts_
42 Broadcast E Alerts Blackboard Schoolwires 7. If you chose the alert type, click the Delivery tab and enter a Sender Name and Sender address. 8. Once finished, click Save Draft or navigate to the Delivery tab to send or schedule your Broadcast E-Alert. 9. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Draft. 38 C2BroadcastEAlerts_112415
43 Blackboard Schoolwires Broadcast E Alerts Send an E-Alert with Multiple Alert Types Here is how you send an E-Alert with multiple alert types. 1. In Site Manager, navigate to the Site workspace from which you wish to send your Broadcast E- Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Select the E-Alert you wish to send. 4. Navigate to the Delivery tab. 5. Click Recipients to choose who will receive your E-Alert. C2BroadcastEAlerts_
44 Broadcast E Alerts Blackboard Schoolwires 6. In the Recipients window you can add existing users or groups on the Registered Users tab. a. To add a Group, click Assign Group. To search for a Group you can enter the name of the Group in the Search field and click Search, or you can Filter Groups by using the Please choose a category... drop-down list. Click Select next to the Groups you wish to add. When finished, click Add. b. To search for a User, click Assign User and enter all or part of the user s first, last or username in the Search field. Click Search and any matching names will display. Click Select next to the Users you wish to add. When finished, click Add. 40 C2BroadcastEAlerts_112415
45 Blackboard Schoolwires Broadcast E Alerts c. To send this E-Alert to users who are not registered users, add the s on the Additional Users tab. Enter the address in the Address field and click Add. When finished, click I m Done. You will be returned to the Delivery tab. 7. If you chose to use the Push Notification alert type, you can also select Send to everyone to send the E-Alert to all users having the Mobile Communications App installed on their Smartphones. 8. If you chose to use the Facebook or Twitter alert types, you will also see that all Facebook and Twitter posts are public. 9. Select the Priority for your Broadcast E-Alert. You can choose from High, Normal or Low priority. The priority of your E-Alert will determine how quickly it is sent. C2BroadcastEAlerts_
46 Broadcast E Alerts Blackboard Schoolwires 10. You have two different sending options to send your E-Alert. a. To send you E-Alert immediately, select Send immediately under Schedule. Then click Send Now to send your Broadcast E-Alert. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Processing. When your E-Alert has been sent, the status will be marked as Complete. b. To schedule your E-Alert to be sent, select Schedule to be sent later. Choose the date and time you wish to send your Broadcast E-Alert, and then click Send Later. You will be returned to the Alerts List View and the status of your E-Alert will be marked as Scheduled. 42 C2BroadcastEAlerts_112415
47 Blackboard Schoolwires Broadcast E Alerts Manage Broadcast E-Alerts You are able to edit, copy, delete and filter E-Alerts. You can check the status of sent E-Alerts. Alerts List View In the Alerts List View, you can view, create, edit, copy, delete and filter your E-Alerts. You can also run E-Alert reports. Delete an E-Alert Here is how you delete an E-Alert. 1. In Site Manager, navigate to the Site workspace from which you wish to delete your Broadcast E-Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. To the right of the E-Alert you wish to delete, click Delete. A confirmation window will display. 4. Click Yes. You are returned to the Alerts List View. C2BroadcastEAlerts_
48 Broadcast E Alerts Blackboard Schoolwires Copy an E-Alert Here is how you copy an E-Alert. 1. In Site Manager, navigate to the Site workspace from which you wish to copy your Broadcast E- Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. To the right of the E-Alert you wish to delete, click Copy. A confirmation window will display. 4. Click Yes. The new E-Alert will display at the top of the list. 44 C2BroadcastEAlerts_112415
49 Blackboard Schoolwires Broadcast E Alerts Filter E-Alerts Here is how you filter E-Alerts. 1. In Site Manager, navigate to the Site workspace from which you wish to filter your Broadcast E- Alert. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Click Filter Alerts, the Filter window will display. 4. Specify filter criteria. 5. Click Filter. C2BroadcastEAlerts_
50 Broadcast E Alerts Blackboard Schoolwires 6. Your filtered E-Alerts will display in the Alerts List View. 7. To remove the filter, click Reset Filter. You are returned to the Alerts List View. 46 C2BroadcastEAlerts_112415
51 Blackboard Schoolwires Broadcast E Alerts E-Alert Reports Use the Report action to learn the status of completed Broadcast E-Alerts you have sent. Delivery status is reported on an individual basis for each E-Alert. Tools are available to select the type sent, to filter results, to page through result details and to filter report results. You can export results to a file. C2BroadcastEAlerts_
52 Broadcast E Alerts Blackboard Schoolwires Display Results for a Broadcast E-Alert When sending a Broadcast E-Alert, you have the option of choosing multiple types. Here is how you display the results for individual types. 1. In Site Manager, navigate to the Site workspace from which you wish to run a Broadcast E-Alert report. 2. Navigate to the Tools tab and select Broadcast E-Alerts. 3. Click Reports for the E-Alert whose results you wish to view. The Report dialog displays. 4. Click an type in the list to display report results. For alert types and Text, a pie chart and text results display indicating status. You also see result details. For Push Notification, Announcement, Facebook and Twitter, a text message displays indicating status. 48 C2BroadcastEAlerts_112415
53 Blackboard Schoolwires Broadcast E Alerts 5. You can filter the result details for alert types and text. Select an option from the drop-down list. For types you can filter All s, Sent, Errors and Processing. For Text Message types you can filter All Text Messages, Sent, Errors and Processing. 6. Click Remove Filter to stop filtering. 7. You can export the result details for alert types and text to a CSV file. Click Export. C2BroadcastEAlerts_
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