MySQL Training. Cost or Investment? PERCONA

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1 MySQL Training Cost or Investment?

2 Introductions Cost of MySQL Training Investment in your team Effective Training Stories of Success Agenda 2

3 Guest Presenters Customers of Percona Training INTRODUCTIONS 3

4 Alexei Rodriguez Evernote VP of Operations Alexei leads technical operations for Evernote, the company that wants the world to remember everything and get things done. Previously, he was VP of Operations at Proofpoint (NASDAQ:PFPT) where he stewarded transforming the business from enterprise software to a global SaaS provider. Earlier in his career, Alexei held technical operations leadership roles at Ning, Earthlink, and Loudcloud. Alexei received his BSBA Computer and Information Science from the University of Florida. 4

5 John Cesario Go Daddy Senior MySQL DBA John is a member of the Data Services Engineering team at Go Daddy. He assists in crafting the technical roadmap and enjoys solving problems throughout the entire stack. 5

6 John Allen Demonware Operations Engineer John is an Operations Engineer in Demonware, a specialist service provider for some of the biggest online video games in the world. He's heavily involved in using Percona as data storage for millions of players. 6

7 A brief introduction of our team INTRODUCTIONS 7

8 Jaime Crespo MySQL Instructor Jaime s MySQL focus is on query and schema optimizations and solutions for high scalability. He is a certified MySQL DBA, DEV, and Cluster DBA, as well as SCJP, SCWCD and Zend PHP Engineer. His mother tongue is Spanish, but he also speaks English and French. 8

9 Justin Swanhart MySQL Instructor Data warehousing, materialized views, and OLAP analysis are topics of extreme interest to Justin. He created and maintains Flexviews, a materialized view toolkit for MySQL. He contributes bug fixes and patches to the MySQL source code. Justin is also very interested in column store databases and data-flow technology. 9

10 Bill Karwin MySQL Instructor Throughout his career, Bill has shared his knowledge to help other programmers achieve success and productivity. Bill has answered thousands of questions, giving him a unique perspective on SQL mistakes that most commonly cause problems. 10

11 Dave Hildebrandt, PhD Director of Training Dave is responsible for Percona s customer training. His focus is on quality, delivery methods, and ensuring that Percona Training remains one of the best in the business OK the best in the business! Psst! We are hiring. 11

12 What does it cost to attend training? COST OF MYSQL TRAINING 12

13 Training as Cost Category Cost 4-Day MySQL Class $2798 (Non discounted) Airfare $ 500 Hotel $1500 Meals $ 225 Transportation $ 100 A Weeks Pay $2025 ($75K/yr + Benefits) Cost of Stalled Tasks at Work $<boss $FUD> Hypothetical Cost of Training $7148+<boss $FUD> 13

14 The ROI of MySQL Training INVESTMENT IN YOUR TEAM 14

15 Why Invest at all? A company will lose 10 to 30% of its capabilities per year. By Year 3, an organization has retained only 41% of it original capabilities, dwindling to 24% by Year 6 - IDC, The Silent Killer: Knowledge Leakage and the Impact on Technical Skills, Doc # ,April

16 Forget Curve w/review 16

17 Training as Investment Hypothetical Cost of Training Learning about Percona Toolkit Installing Percona Toolkit at work Using pt-table-checksum to verify replication integrity Discovering drift replication Using pt-table-sync to fix replica(s) before a catastrophic outage $7148+<boss $FUD> <part of course> $ 0 (free) Part of your duties Priceless 17

18 Teaching to the script Dynamically EFFECTIVE TRAINING 18

19 Dynamic Training What some others do Hire Delivery Personnel Expert Developed Non-Expert Delivered Follows Script Unable to modify class Cannot answer specific questions What Percona does Hire MySQL Consultants Expert Developed Expert Delivered Free from Script Can modify on the fly Can answer customer specific questions 19

20 Adult Learning Theory Adults are self-directed. Build on life experience. Learning is a social. Immediate application of knowledge. 20

21 Public vs. Private Private Training Cost efficient for groups Customizable Freedom to discuss actual challenges Delivered in the format of your choice Public Training Regularly Scheduled Network with others Only pay per seat 21

22 Delivery Modalities Instructor Lead Training Live Virtual Training Synchronous Asynchronous Blended Learning 22

23 Hear what customers have to say STORIES OF SUCCESS 23

24 EVERNOTE ALEXEI RODRIGUEZ NO SLIDES WERE USED IN PRESENTATION 24

25 Go Daddy JOHN CESARIO 25

26 1

27 2

28 3

29 4

30 5

31 Takes bulk of the burden off of senior members to onboard people Allows you to hire people who fit culturally but may have gaps in their practical skillset Is a great benefit 6

32 7

33 Work with your people to define career goals and provide relevant training. Align projects with current training 8

34 9

35 MySQL DBAs/Sysadmins are full stack workers. PHP/Python/Ruby Linux Networking MySQL 10

36 11

37 Custom training Internal certification bootcamps Teach company processes and products Create cross functional teams Mentoring Assign juniors to seniors Can help seniors increase bandwidth 12

38 13

39 We re Hiring 14

40 Questions? 15

41 DEMONWARE JOHN ALLEN 26

42 Demonware Percona MySQL Training

43 Demonware? Founded in Dublin in Acquired by Activision in We provide the online services for all Activision titles e.g. Call of Duty, Skylanders, Guitar Hero. Services: Matchmaking, Leaderboards, User Storage, Events etc We have 145 people between our locations in Dublin and Vancouver, up from 45 in 2011.

44

45 Software stack: Erlang clusters running python workers. Lighttpd / httpd running python CGI scripts. A bunch of other application servers written in python. Basically lots of python. MySQL.

46 Databases Majority of our services use MySQL as a back-end. We have our own database abstraction layer; supports sharding, online migration, weighting, etc. We partition vertically for services and shard. Build-out to meet highest CCU around launch time and consolidate quickly. Have begun moving our Services to more Service Oriented Architecture (SOA).

47 Why Percona Training? We run Percona release of MySQL. Positive experience of consulting services. Flexibility, willing to tailor the training to experience level and use cases.

48 Benefits of in-house training. Context to our setup. Engineers available in the office, it would be unpalatable to have so many engineers offsite at one time. Cost effective, compared to off-site training and associated expenses. Freedom to discuss our technology; might not be possible in public training.

49 Areas covered. New features - presented to the ops/dev mixed group, demonstrated the operational advantages of newer releases. Internals - clearly conveyed by knowledgeable instructor. Tools - well demonstrated and concerns addressed, gave confidence to use some of these tools to good effect.

50 We are Hiring!

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