Service Specifications. Plumbing & Gas Services Maintenance

Transcription

1 Service Specifications Plumbing & Gas Services Maintenance 1

2 1.0 Purpose of the Specifications Scope of Plumbing & Gas Services Maintenance Locations General Scope of the Maintenance Works Scope of Maintenance Activities Service and Location Matrix Delegation for Corrective Maintenance Spare Parts Holding Development of Services and Systems Operations and Limitations Hours of Work Continuity of Services Site Access Coordination of Existing Services Waste Removal Environmental Management Signage Dress Code and Vehicle Presentation Public Relations Occupational Health and Safety Machinery, Access Equipment and Test Equipment COPP Induction Management Issues Works Programming Reporting Monitoring and Review Performance Contract Management Contractors Performance Responsibilities Purpose of Performance Measurement Performance Measurement Regime Performance Measurement Development Initial Draft KPI s Sustainable Asset Management Systems (SAM) General Contractors Responsibility Regulatory Acts and Australian Standards

3 1.0 Purpose of the Specifications The purpose of the Specification is to provide Tenderers with the basic information required for formulating their Plumbing & Gas Services Maintenance Solution as well as their organisational and financial bids. It also describes the general services and performance criteria required of the infrastructure in effectively supporting the business needs. The specifications, schedules maintenance plans and other information provided in these documents are of a conceptual nature only and are intended to provide tenderers with information upon which they may base an offer. They are to be used as a guide only in establishing the scope, suitability and nature of the tender submission. 2.0 Scope of Plumbing & Gas Services Maintenance 2.1 Locations The City of Phillip (COPP) Building Maintenance Division (BMD) has divided its building assets into 9 functional groups. Each group contains a number of properties which in turn may have more than one building on that property. The key identifier for properties and buildings is the property ID number. This number is unique and is used by COPP in both financial and operational asset management. The functional property groups that are the focus of the works and their location details are provided below. The buildings listed below are only provided as a guide as more buildings may be brought on line and other buildings excluded. Council Operated Properties 2

4 Property ID Property Name Street Address Suburb OPS390 COPP MAINTENANCE WORKSHOP 523 Williamstown Road OPS321 PORT MELBOURNE TOWN HALL 333 Bay Street OPS506 COPP LIARDET STREET OFFICES 147 Liardet Street OPS501 OPS318 OPS313 COMMUNITY CHEST SHOP & OFFICES SOUTH MELBOURNE DEPOT COMPLEX SOUTH MELBOURNE TRANSFER STATION 200 Bank Street South 69 White Street South White Street South OPS248 AUSPICUOS ARTS GROUP 222 Bank Street South OPS502 SOUTH MELBOURNE TOWN HALL 208 Bank Street South OPS500 ST KILDA TOWN HALL 99a Carlisle St St Kilda Libraries Property ID Property Name Street Address Suburb LIB302 ALBERT PARK LIBRARY 319 Montague Street South LIB238 EMERALD HILL LIBRARY 195 Bank Street South LIB148 ST KILDA LIBRARY 150 Carlisle Street St Kilda and Gardens Parks 3

5 Property ID Property Name Street Address Suburb P&G099 ST KILDA BOTANICAL GARDENS COMPLEX 55A Blessington Street St Kilda P&G180 ST KILDA PIER ENTRY SHELTER 8 Jacka Boulevard St Kilda Markets MKT505 SOUTH MELBOURNE MARKETS 116 Cecil Street Sth Arts and Culture Property ID Property Name Street Address Suburb ART220 ST KILDA VEGOUT & ARTISTS STUDIO 11 Shakespeare Grove St Kilda ART296 GASWORKS PARK ARTS COMPLEX 1 35 Graham Street Albert Park 4

6 Sport and Recreation Property ID Property Name Street Address Suburb S&R169 ST KILDA ADVENTURE PLAYGROUND Grey Street St Kilda S&R286 ALBERT PARK BOWLS CLUB 1A St Vincent Place South S&R303 SKINNERS ADVENTURE PLAYGROUND 211 Dorcas Street South S&R507 JL MURPHY RESERVE- AT ANDERNSON OVAL PAVILLION 351 Williamstown Road S&R523 LAGOON RESERVE PAVILLION 180 Esplanade West S&R515 ALBERT PARK TENNIS CLUB 1A St Vincent Place South S&R153 ALMA PARK CHANGE ROOMS 150 Dandenong Road Balaclava S&R358 SANDRIDGE BEACH PUBLIC FACILITIES 240 The Boulevard S&R520 ELWOOD PARK PUBLIC FACILITIES 105A Ormond Esplanade Elwood S&R524 PEANUT FARM RESERVE PAVILLION 12A Blessington Street St Kilda S&R363 PORT MELBOURNE FOOTBALL/CRICKET CLUB 525 Williamstown Road 5

7 Childcare Property ID Property Name Street Address Suburb CHS008 NORTH ST KILDA CHILD CARE CENTRE Argyle Street St Kilda CHS105 ELWOOD MATERNAL & CHILD HEALTH CENTRE 51 Broadway Street Elwood CHS160 EILDON ROAD CHILD CARE CENTRE 17 Eildon Road St Kilda CHS222 ELWOOD CHILD CARE CENTRE 46 Tennyson Street Elwood CHS224 THE AVENUE CHILD CARE CENTRE 39 The Avenue Balaclava CHS234 YORK STREET MATERNAL & CHILD HEALTH CENTRE 8 York Street St Kilda CHS257 CARTER STREET CHILD CARE CENTRE 5 11 Carter Street Albert Park CHS280 ALBERT PARK PRESCHOOL, DENTAL CLINIC & MCHC 18 Dundas Place Albert Park CHS283 LILIAN CANNAM KINDERGARTEN 97 Eastern road Sth CHS330 CLARK STREET CHILD CARE CENTRE 106 Clark Street CHS331 ADA MARY A'BECKETT CHILD CARE CENTRE 7 Cumberland Road CHS510 ST KILDA CHILDCARE CENTRE 171 Chapel Street St Kilda CHS511 CLARENDON STREET CHILD CARE CENTRE 400 Clarendon Street Sth CHS516 BUBUP WOMINDJAKA FAMILY CENTRE 85 Liardet Street CHS517 BUBUP NARIM FAMILY CENTRE 99B Carlisle St St Kilda 6

8 Community Property ID Property Name Street Address Suburb CCE005 ALMA ROAD COMMUNITY HOUSE 200 Alma Road St Kilda CCE006 BETTY DAY COMMUNITY CENTRE Argyle St St Kilda CCE092 CORA GRAVES COMMUNITY CENTRE Blessington St Kilda CCE159 ST KILDA YOUTH SERVICES 5 7 Duke Street St Kilda CCE279 MARY KEHOE COMMUNITY CENTRE 224 Danks Street Albert Park CCE299 SOUTH MELBOURNE SENIOR CITIZENS CLUB 1-5 Howe Crsnt Sth CCE301 SOL GREEN COMMUNITY CENTRE 180 Montague Rd Sth CCE305 CONSERVATION VOLUNTEERS AUSTRALIA Pickles St Sth CCE307 MIDDLE PARK COMMUNITY COMPLEX 254 Richardson St Albert Park CCE329 FISHERMAN'S BEND COMMUNITY CENTRE 10 Center Avenue CCE333 PORT MELBOURNE COMMUNITY CENTRE 219 Esplanade East CCE347 LIARDET COMMUNITY CENTRE CORNER NOTT AND LIARDET ST 154 Liardet Street CCE359 SANDRIDGE COMMUNITY CENTRE 1 Tucker Avenue CCE519 ELWOOD BEACH COMMUNITY CENTRE 63A Ormond Espde Elwood CCE521 ELWOOD / ST KILDA NEIGHBOURHOOD LEARNING CENTRE AND PUBLIC TOILETS Tennyson Street Elwood CCE392 SES OFFICE, AMENITIES and GARAGE 523 Williamstown Road 7

9 Public Amenities Property ID Property Name Street Address Suburb PTS083 CATANI GARDENS PUBLIC TOILETS Beaconsfield Parade St Kilda PTS084 CUMMING RESERVE PUBLIC TOILETS Beaconsfield Parade St Kilda PTS 154 ALMA PARK PUBLIC TOILETS Dandenong Road ST Kilda East PTS156 DANDENONG RD PUBLIC TOILETS Dandenong Road ST Kilda East PTS190 THE SLOPES PUBLIC TOILETS Lower Esplanade ST Kilda PTS211 ELWOOD BEACH COMMUNITY TOILETS 63B Ormond Rd Elwood S&R520 ELWOOD PAVILION TOILETS Elwood Park Elwood PTS221 ODONNELL GARDENS EXELOO 23 Shakespeare Grove St Kilda PTS327 PORT MELB BEACH FEMALE TOILETS 70 Beach Street PTS334 EDWARDS PARK PUBLIC TOILETS 219 Esplanade East S&R523 LAGOON RESERVE PUBLIC TOILETS PTS401 PORT MELB LSC PUBLIC TOILETS 40 Beaconsfield Pde PTS402 PORT MELB BEACH PUBLIC TOILETS 70 Beach Street PTS410 KERFERD ROAD EXELOO 129a Beaconsfield Pde Albert Park PTS411 EASTERN ROAD PUBLIC TOILETS 141 Park Street PTS414 BOWEN CRES RES PUBLIC TOILETS Bowen Street South South 8

10 2.2 General Scope of the Maintenance Works The work to be carried out shall consist of, but not be limited to, the following general activities: Routine maintenance on sanitary fixtures and fittings (tapware, toilets, showers and the like); Routine maintenance on Type A gas appliances (hot water, boilers, cooktops/stoves and the like), controls, components and safety devices; Routine maintenance of underground/slab sewer and stormwater lines when requested; Routine maintenance of water tanks, first-flush diverters and other components (pipes, pumps and the like) Advise and recommend to the Contactor Manager WELS 1 -rated water saving devices (tapware, toilets, showers and the like) and techniques (grey water recycling, capturing of rain water, flow restrictors and the like); Preparation and submission of service reports; Attendance for urgent and emergency repairs for blockages, leaks, burst pipes and the like to general plumbing and gas infrastructure; Other minor works not specifically identified but necessary for the effective completion of the specified tasks and procedures; In addition to routine servicing, the Contractor may be required to undertake maintenance / repair work, in response to breakdowns, call-outs or as a result of an inspection during a routine service visit, or upon request from an authorised COPP representative; The Contractor shall minimise the need for call-outs by inspecting the systems during routine service visits with the view to effecting any minor repairs, replacements or maintenance during these visits. 1 WELS Water Efficiency Labelling Standard, see: 9

11 2.3 Scope of Maintenance Activities Maintenance Description General Service Scope General Activities Reference to Quantities Preventive Tapware Maintenance Service of O rings, tap washers and tap seats Asset identification & recording. Planning / scheduling / programming. Condition assessment of units. See Plumbing & Gas Contract Data Sheet Corrective maintenance as necessary. Process development and capital / enhancement planning. Preventive Flushing Mechanism Maintenance Services to flushing mechanisms. Asset identification & recording. Planning / scheduling / programming. Condition assessment of cisterns Corrective maintenance as necessary See Plumbing & Gas Contract Data Sheet Process development and capital / enhancement planning. Water Meter Readings and Maintenance Annual inspection, testing and calibration of Water meters. Asset identification & recording. Planning / scheduling / programming. Condition assessment of units. See Plumbing & Gas Contract Data Sheet Recording of test information. Corrective maintenance as necessary Water Filter Replacement Replacement of water filtering cartridges. Planning / scheduling / programming. Corrective maintenance as necessary. See Plumbing & Gas Contract Data Sheet 10

12 Preventive Maintenance of Type A Gas Appliances Inspection and service of gas appliances, auto shut off valves and components Asset identification & recording. Planning / scheduling / programming. Condition assessment of units. Recording of test details and information as per Gas Regulations. See Plumbing & Gas Contract Data Sheet Corrective maintenance as necessary Statutory Maintenance on Backflow Devices Annual inspection and testing of Backflow devices according to AS Asset identification & recording. Planning / scheduling / programming. Statutory testing and maintenance. See Plumbing & Gas Contract Data Sheet Condition assessment & corrective maintenance as necessary. Recording of test details and information as Regulations. Routine Sewer/Sump Pit Maintenance 6 Monthly Pit inspection including Gatic lid seals and lifting locators; Clean and test fluid level controls Annual Pump service Asset identification & recording. Planning / scheduling / programming. Condition assessment & corrective maintenance as necessary. Recording of pump details and service history See Plumbing & Gas Contract Data Sheet Routine maintenance of water tanks, first-flush diverters and Annual inspection of water tanks Visual inspection (in and out) of structural integrity of tank, tank roof and pipework Asset identification & recording. Planning / scheduling / programming. Condition assessment & corrective maintenance as necessary. See Plumbing & Gas Contract Data Sheet 11

13 other components (pipes, pumps and the like) (repair any holes) Sections of pipework that are not self-draining should be drained In addition to annual inspections, tanks should be inspected every 2-3 years for the presence of accumulated sediments Recording of water tank (includes related components pipes, pumps, etc) and service history 12

14 2.4 Service and Location Matrix Property Group Tapware Flushing Mechanisms Water Meters Water Filters Gas Appliances (including water heaters and wall Backflow Devices Sewer/Sump Pits Water Tanks heaters) Council Operated Libraries Community Markets Sport and Recreation Children s Services Art and Culture Parks and Gardens Public Amenities

15 2.5 Delegation for Corrective Maintenance To achieve maximum contractor efficiency and minimise COPP management input, it will be the responsibility of the contractor to affect immediate corrective maintenance to defective assets when identified or at the most convenient time. For example; replace defective flushing units immediately on test failure (with a WELS-rated flushing unit, where possible). The Contractor will have a financial delegation to affect immediate repairs as per the following schedule. Service Element Delegation Level Leaking Taps and Flushing Mechanisms $ 200 Filter Cartridges $ 200 Gas Components $ 500 Tap Fittings $ 500 Drain and Waste Fittings $ 500 General Repairs to pipe work $ 500 If the estimated costs for corrective maintenance are beyond the delegation levels the items are to be referred to the COPP Contract Manager for approval before work is commenced. It is also the responsibility of the Contractor to substantiate any additional costs / variations either within or over the delegation levels as per the contract conditions. 2.6 Spare Parts Holding To minimise down time and inconvenience to COPP facility occupants and the general public the Contractor will hold an appropriate stock of spare parts to affect immediate corrective maintenance to essential services. The first priority is to replace like for like. In the instance where the existing equipment cannot be replaced with like for like the replacement is to be approved by the COPP BMD Contract Manager before installation. 2.7 Development of Services and Systems During the course of delivering services, it is envisaged that the successful contractor will be proactive in identifying and rectifying obvious Plumbing & Gas Hazards and the ongoing development of the services and processes to industry best practice.. If not so dangerous as to require immediate notification, this will be evidenced in monthly reporting. 14

16 .0 Operations and Limitations 3.1 Hours of Work Generally the COPP facilities follow standard business hours of operations 5 days per week, 52 (fifty-two) weeks per year. The Contractor is required to maintain the integrity of the Plumbing & Gas Services in an operational state at all times, covering a 24 (twenty-four) hour span. However, it is envisaged that a majority of the Plumbing & Gas Services Maintenance work will be undertaken Monday to Friday from 7.30am to 5.00pm. Due to the sensitive nature of the Childcare, Libraries and Community property segments, the operation of machinery such as hammer drills etc within the vicinity of sensitive areas must be notified and approved by an authorised COPP representative prior to commencement of work. The intent of this requirement is to ensure contractor sensitivity to the issue and to reduce any adverse impacts of noise or other nuisance to the children, health care workers and members of the public. Hours of operation will also need to be varied to accommodate the operational needs of the most sensitive areas. The contractor will be required to liaise with the Contract Manager to identify and coordinate activities within these sensitive areas. 3.2 Continuity of Services The successful contractor is to avoid disruption to the day-to-day operations as much as possible. Tenderers are also to be aware, that after the delivery of any service or works the facilities are to be left in an appropriate state for that intended purpose (as example Water and gas valve settings). 3.3 Site Access Site access and parking will be restricted to the designated entries, loading zones and commercial parking spaces as provided to the general public. Most COPP properties have limited off street parking and it is the responsibility of the contractor to familiarise itself with each properties access restrictions. 3.4 Coordination of Existing Services It is the responsibility of the Contractor to fully investigate and become familiar with any services, which the Plumbing & Gas Services Maintenance may affect, especially in the designated sensitive areas. In the event that the maintenance works may adversely affect any service or location, the Contractor will seek direction from the COPP BMD Contract Manager prior to proceeding with the works. 3.5 Waste Removal The Contractor will be required to manage all waste and by-products generated by the works; there are no facilities provided for recycling of waste on-site. Similarly, 15

17 there are no on site facilities available for the disposal of oil wastes, chemical wastes or associated containers. The Contractor will be responsible for the safe disposal of all oil, chemical and other hazardous waste in accordance with Workplace Health and Safety requirements and the Contractor s Environmental Management Plan (EMP). Facilities are available for the disposal of general litter such as food scraps, wrappers, paper and the like. 3.6 Environmental Management If the nature of the service requires, the Contractor will develop and implement an Environmental Management Plan (EMP) in accordance with the requirements of: AS/NZS ISO 14001:1996 Environmental Management Systems - Specification with guidance for use and AS/NZS ISO 14004:1996 Environmental Management Systems - General guidelines on principles, systems and supporting techniques. The EMP shall address issues such as noise, odor, air quality, water quality, erosion and sediment control, use of hazardous chemicals, recycling of wastes and the like. It shall also incorporate any COPP policies and guidelines relating to environmental matters such as the management of waste oil. 3.7 Signage Other than that required under Workplace Health and Safety requirements all contractors equipment and vehicles will be have joint signage as approved by COPP. Safety signage and barriers may display the Contractor logo and / or name; however, promotional use of signage is not permitted. 3.8 Dress Code and Vehicle Presentation The Contractor shall provide all on-site company staff, and sub contractors, with a uniform that is appropriate for both the functional and presentation requirements of the work. The company will provide Identity Badges for all contractor staff and subcontractors. These identity badges must be displayed at all times when on site. Contractor s vehicles are to be well presented, regularly cleaned and maintained. 3.9 Public Relations COPP requires that the Contractor s on-site staff behave in a courteous and professional manner at all times. Interaction with COPP and public personnel will be frequently required. It is imperative that all direct enquiries be answered courteously. If necessary, enquiries may be directed to the COPP Contract Manager for action. 16

18 The Contractor is required to prepare and implement a policy relating to the handling of complaints. This policy will conform to the requirements of AS Complaints Handling. The policy will be submitted to COPP BMD for approval within 6 weeks from the commencement of the Contract Occupational Health and Safety Refer to contract documents Service General Conditions for requirements Machinery, Access Equipment and Test Equipment The Contractor will supply an inventory and technical specification of any major equipment that will be used at any of the above listed properties. Such equipment as an example will be: Motorised access equipment; Specialised test equipment. It is the responsibility of the contractor to keep the equipment calibrated and well maintained to applicable codes COPP Induction The successful contractor will be required to have a management representative and all site staff and sub contractors undertake an Induction Program conducted by the COPP PMD. The Contractor should allow 4 hours per person for the induction program. New personnel that work within the contract shall attend this induction which is conducted regularly. 4.0 Management Issues 4.1 Works Programming Due to the complexity and scope of the Plumbing & Gas Services Maintenance, precise works programming and coordination will be a critical function of the Contractors works. The Contractor is required to develop a monthly schedule of works within the broader context of an annual programme. The programs will be developed in conjunction with the COPP BMD Contract Manager. In the future COPP will provide Asset Management Software for coordination use by the Contractor refer Section 6.0 Sustainable Asset Management Systems. The software application will generate works program, provide notification of any conflicts and assist as a tool to monitor and record the physical and financial performance of the works. 17

19 4.2 Reporting To assist COPP in monitoring the Plumbing & Gas Services Maintenance performance, a monthly report will be prepared by the Contractor. This report will include the following information as a minimum requirement: Supply and maintain Breakdown and Repair Report Sheets that conforms to all relevant Australian Standards, Building and Plumbing & Gas/Ventilation Safety Regulations. Entries shall clearly indicate the extent of breakdown and repair work being performed; Works completed in the previous reporting period; Works in progress; Works scheduled for implementation in the next month; Potential impacts on the nominated properties day to day operations; Review the financial position of the contract. The format for these reports may be in the form of Contractors service sheets (hard copy) and excel spreadsheet (softcopy). The Contractor will act proactively to promote, enhance and develop the Plumbing & Gas Services Maintenance management plan and work schedules. The Monthly Report is intended to be a written record of this process for continuous improvement in standards and performance. 4.3 Monitoring and Review In support of COPP s performance management régime the Contractor will be required to participate in the use of a Time and Attendance System presently being trialed throughout the City. In addition the contractor will be required to participate in conjunction with the COPP BMD Contract Manager, spot inspections in order to identify problems and refine the works program. 5.0 Performance Contract Management 5.1 Contractors Performance Responsibilities The Contractor will be responsible for maintaining and evolving the designated service to meet COPP s business needs. Performance measurement will provide major input into ensuring facility availability is not limited through service failure, the service meets COPP s expectations and the assets perform effectively and efficiently over time. This will require a proactive management approach from the Contractor and COPP that embraces a range of technologies to enhance the processes and levels of service. After jointly establishing the desired performance and levels of service, a performance measuring strategy, Key Performance Indicators (KPI) will be jointly 18

20 agreed between COPP and the Contractor with in 6 weeks from the commencement of the contract. 5.2 Purpose of Performance Measurement The purpose of the performance measurement strategy is to plan and identify the quantum of monthly activities / services that can practicably be performed. Taking into consideration the Contractors proposed resourcing plan and practical access to locations. This will form the initial benchmark for quantifying and coordinating the particular services. Accordingly the Contractor s remuneration will be linked to the agreed deliverables and the quantum of services completed. 5.3 Performance Measurement Regime After establishing the benchmarks for delivering services the performance measuring strategy will be jointly refined by the Contractor and COPP. This will be the mechanism for measuring the Contractor s performance over time. The following KPI Matrix outlines: Service Objective; Key Performance Indicators (KPIs); Minimum performance standard for each KPI; Source of the data used to measure the performance of the KPI. 5.4 Performance Measurement Development To reflect changes in scope and understanding of the contract both COPP and the Contractor will review the performance KPI for relevance and accuracy at least annually. The Performance Measurement regime will be adjusted accordingly. 19

21 5.5 Initial Draft KPI s Service Component and Objective Financial Risk Management and Compliance Proposed KPI Minimum Performance Standard Source Data Costs to Budget Invoicing Accuracy and Timing Workplace Health & Safety Environmental Management 100% accuracy of charges against quoted rates and budget. 100% compliance to Client Invoicing requirements. 100% Compliance to Legislation and Contractors Plan. 100% Compliance to Legislation and Contractors Plan. 1. Hansen Asset Management System. 2. Contractor Invoicing. 1. Hansen Asset Management System. 2. Contractor Invoicing. 1. Incidents reported to BMD reviewed monthly. 2. Recorded incidents in Contractors WH&S Plan reviewed monthly. 1. Incidents reported to BMD reviewed monthly. 2. Recorded incidents in Contractors Environmental Plan reviewed monthly. Testing, Service and Calibration Schedules reviewed annually or as specified. Personnel changes / movements to be reviewed by an event or exception. Plant Management 100% Compliance to Contractors Plan / Testing / Calibration schedules. HR Management 100% Compliance to Specification and Contractors Plan. Programmed Work 95% of programmed work completed within the month. Hansen Asset Management System Rework / Faulty Work < 5% of services to be reworked per month 1. Complaint register and a downward trend in reworked jobs. 2. Hansen Asset Management System Service Quality and < 5% of services left unserviceable per 1. Complaint register Planning Services Availability month and a downward trend in reworked 2. Hansen Asset Management System jobs. Fault Management 95% of faults detected and received by Contractor. Hansen Asset Management System Responsiveness 90% of recorded faults rectified on time. Hansen Asset Management System Management and Monthly Reports and 100% Compliance Reviewed at quarterly coordination meeting. 20

22 Innovation Invoicing Customer satisfaction Communication at all levels Commitment and Responsiveness to Contract < 5 complaints per month and a downward trend in complaints < 5 complaints per month and a downward trend in complaints < 5 complaints per month and a downward trend in complaints 1. Reviewed at quarterly coordination meeting. 2. Complaints register. 1. Reviewed at quarterly coordination meeting. 2. Complaints register. 1. Reviewed at monthly coordination meeting. 2. Complaints register. 21

23 6.0 Sustainable Asset Management Systems (SAM) 6.1 General COPP is currently operating and developing a comprehensive computer based asset management system (Hansen). The Hansen Asset Management system enables the reporting on existence, maintenance, condition and financial aspects of the COPP s Building Assets. It also has the capability to support mobile hand held devices and remote secure access for COPP approved suppliers and contractors. As a future development the Plumbing & Gas Maintenance Services Contractor will be required to access and operate using this Asset Management System. 6.2 Contractors Responsibility It is the Contractor s responsibility to: Liaise with the Contract Manager to determine exact information collection requirements; Ensuring up to date and accurate information is provided to COPP; Provide this information in an agreed format in a timely manner; Maintain a Contractor system that is compatible and capable of input into the Hansen System. 22

24 7.0 Regulatory Acts and Australian Standards The works shall comply with all relevant regulations and standards as listed, but not limited, to those below. Building Code of Australia (BCA) Class 2 to Class 9 Buildings Occupational Health and Safety 2004 Plumbing Code of Australia 2004 AS/NZS 3500 Plumbing and Drainage Parts 1 to 5 AS Water Supply Back Flow Prevention Devices Gas Industry Act 2001 Gas Safety Act 1997 Gas Safety Regulations 1999 Type A Gas Appliances and Components 23