Hospitality and Tourism COURSE CATALOG

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1 Hospitality and Tourism COURSE CATALOG

2 Food Service Sanitation (SERVSAFE) This course is offered to food service personnel who wish to become eligible for national certification in food service sanitation. Basic food service sanitation and safety standards are stressed for prevention of food-borne illness and injury. Participants also become familiar with developing good sanitation standards and government regulations for food service establishments. The accrediting agency for SERVSAFE is the National Restaurant Association. Note: The certification exam, text and course materials are included in course fees. Length of Time: 16 hours Cost: $215 (Tuition $120, Fees $95) Successful Completion: ServSafe Manager Certificate (National Restaurant Association) and Baltimore City Community College Certificate of Completion (1.6 CEUs). Students will also have access to their transcripts. Job Outlook: O*Net Code Food Service Managers. O*Net is an online, occupational information network that has up-to-date information on many occupations.

3 Food Service Sanitation Refresher (SERVSAFE) Every three years, food service personnel need to renew their national certification in food service sanitation. Basic food service sanitation and safety standards are stressed for prevention of food-borne illness and injury. Other topics covered include developing good sanitation standards and government regulations for food service establishments. The accrediting agency for SERVSAFE is the National Restaurant Association. Length of Time: 16 hours Cost: $95 ($55 tuition, $40 fees) Requirements: Previous ServSafe Certification (National Restaurant Association) Successful Completion: ServSafe Manager Certificate (National Restaurant Association) and Baltimore City Community College Certificate of Completion (1.6 CEUs). Students will also have access to their transcripts. Job Outlook: O*Net Code Food Service Managers. O*Net is an online, occupational information network that has up-to-date information on many occupations.

4 Hotel Guest Service Professional I The first course in the two-part Hotel Guest Service Professional training includes a hospitality orientation, with a focus on guest services. Course topics include professionalism, hotel security and an introduction to front desk and reservationist positions. Students will earn a Guest Services Professional certification from the American Hotel and Lodging Education Institute. Length of Time: 94 hours Cost: TBD Successful Completion: Certified Guest Services Professional (American Hotel and Lodging Education Institute) Job Outlook: O*Net Code Hotel, Motel and Resort Desk Clerks. O*Net is an online, occupational information network that has up-to-date information on many occupations.

5 Hotel Guest Service Professional II The second course in the two-part Hotel Guest Service Professional training includes an in-depth look into back-of-the-house and common area occupations, as well as the Food and Beverage Division within a hotel. Course topics include guestroom organization, banquet setup and hotel maintenance. Successful completion of this course, along with Hotel Guest Service Professional I, will earn students a Certified Front Desk Representative credential from the American Hotel and Lodging Education Institute. Length of Time: 100 hours Cost: TBD Successful Completion: Certified Front Desk Representative (American Hotel and Lodging Education Institute) Job Outlook: O*Net Code Hotel, Motel and Resort Desk Clerks. O*Net is an online, occupational information network that has up-to-date information on many occupations.

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