Report to: Public Trust Board Date of Meeting: 8 April Agenda item: 12.1

Size: px
Start display at page:

Download "Report to: Public Trust Board Date of Meeting: 8 April 2009. Agenda item: 12.1"

Transcription

1 Report to: Public Trust Board Date of Meeting: 8 April 2009 Agenda item: 12.1 Title of Report: Status: Board Sponsor: Author: Appendices Clinical Governance Report Standing Item Michael Earp, Non-Executive Director Francesca Thompson, Director of Nursing None 1. Purpose of Report (Including link to objectives) To meet the Assurance function of the Clinical Governance Committee 2. Summary of Key Issues for Discussion 2.1 Standards for Better Health year end declaration 2.2 Policy review 2.6 Never events 3. Recommendations (Note, Approve, Discuss etc) Read and note the contents of the report 4. Standards for Better Health (which apply) All 5. Legal / Regulatory Implications (NHSLA / ALE etc) NHSLA (level 2): All 6. Risk (Threats or opportunities link to risk on register etc) Failure to achieve assurance on compliance with the Healthcare Commission standards Agenda Item: 12.1 Page 1 of 5

2 7. Resources Implications (Financial / staffing) None identified 8. Equality and Diversity No specific aspects of equality and diversity addressed within this report 9. Communication Openness and transparency is central to clinical governance systems and processes within the RUH. 10. References to previous reports Routine monthly report to the Trust Board 11. Freedom of Information Public Agenda Item: 12.1 Page 2 of 5

3 Clinical Governance Report 1 Introduction 1.1 This report outlines the key clinical governance issues identified by the Clinical Governance Committee in March Key issues 2.1 Standards for Better Health, Year End Declaration. An overview of the documents received as evidence of compliance against the relevant Standards for Better Health was presented to the committee. Safeguarding Children (Standard C2) was highlighted as an area that may come under further scrutiny and as a response to the most recent Heath Care Commission (HCC) review on Children s Services the Trust may receive an unannounced visit. Some gaps had been identified in relation to insufficient assurance of training records, monitoring performance, safeguarding practices and levels of reporting to the Trust Board. The RUH is still awaiting a report from the Healthcare Commission, following their visit regarding the Hygiene Code. This is predominantly linked to the standard on Decontamination (C4c). The Director of Strategic Planning and the Head of IM&T have confirmed their decision to declare compliance on the Health Records Standard (C9). The Clinical Governance Committees asks the Non Clinical Risk Committee to formally address the theme of mandatory training records. It was noted that there are over HCC 400 comparative indicators and only these three have been highlighted as a raising some concern. Everything else was found to be above or in compliance with the Standards. It was reported that there is far more confidence regarding the Health Promotion Standard (C23), following the uncertainty of last year. The Clinical Governance Committee felt able to assure the Board on compliance with the Standards. Agenda Item: 12.1 Page 3 of 5

4 2.2 Policy review In view of the very significant number of out of date relevant policies the Clinical Governance Committee has agreed to extend their review dates as an interim measure to allow time for more considered review. It was of particular concern that out of date policies remain on the Trust intranet and internet, where they are accessed by external bodies such as the Healthcare Commission and the National Health Service Litigation Authority (NHSLA). These out of date documents on our internet undermine our assurance of effective Governance. 2.3 Review of the Ophthalmic Serious Untoward Incident The internal investigation by the Medical Physics Team has discovered that the industry standard microscope light-filter settings (and including those in the RUH s specific equipment manuals) were incorrect. Once further comment has been received from the Moorfield s Eye hospital expert on these findings, it is proposed that the information will be progressed through the Medicines and Healthcare products Regulatory Agency (MHRA). The MHRA has been informed, but no feedback has been received. 2.4 Risk Management database replacement A contract has been signed with GAEL Quality for their Document Management System. Discussions are in hand to establish whether GAEL can develop a significantly improved Risk Management database and Risk Register but as this is unlikely to be available by the end of 2009, contingencies are under review. 2.5 MHRA Blood Bank Inspection Report Following the follow up visit on the 10 March 2009, the RUH was declared compliant with the Medicines and Healthcare products Regulatory Agency (MHRA) Standards. 2.6 Serious Untoward Incidents combined Action plan The Committee agreed to the removal of two obstetric Serious Untoward Incidents (SUIs), following completion of their action plans. The Committee approved the two root cause analysis investigation reports into two recent SUIs and the subsequent recommendations. These actions will be added to the combined action plan. Agenda Item: 12.1 Page 4 of 5

5 The Committee were apprised of the publication of the National Patient Safety Agency Never Events document, which identifies the proposed withdrawal of payment by PCT s if a Never Event SUI occurs. The RUH would identify such events through its routine Incident Reporting process and in the combined SUI action plan. 2.7 Changes to the Complaint Handling process The recent Department of health guidance is aimed at a more flexible approach, leading to more face-to-face meetings with those who have made a complaint. In addition, complaints will be referred to the Ombudsman if they are not resolved locally. The concern regarding immediate compensation payouts by Trusts was also raised. 2.8 The MRSA policy The Committee ratified this policy. 2.9 Trust Wide Risk Register Review The Committee formally closed completed or redundant risks as identified by the Risk and Clinical Effectiveness (RACE) Panel NHSLA risk Management Standards for Acute Trusts Assessment at Level 2 demonstrates the effective implementation of policies presented at the Level 1 Assessment. Work to identify the evidence and build a portfolio for assessment at Level 2 is underway and will be reviewed by the Assessor in October, prior to formal assessment in week commencing 22 February Agenda Item: 12.1 Page 5 of 5

PUBLIC TRUST BOARD MEETING 29 th APRIL 2008

PUBLIC TRUST BOARD MEETING 29 th APRIL 2008 PUBLIC TRUST BOARD MEETING 29 th APRIL 2008 SUBJECT: AUTHOR: LEAD DIRECTOR: EXECUTIVE SUMMARY National Health Service Litigation Authority (NHSLA) Clinical Negligence Scheme for Trusts (CNST) Assessment

More information

Clinical, Quality and Safety Report. Public Board Meeting

Clinical, Quality and Safety Report. Public Board Meeting Title: Report to: Clinical, Quality and Safety Report Trust Board Date: 27 January 2014 Security Classification: Public Board Meeting Purpose of Report: The purpose of the Clinical, Quality and Safety

More information

Report to: Public Trust Board Agenda item: 11 Date of Meeting: 18 December 2013

Report to: Public Trust Board Agenda item: 11 Date of Meeting: 18 December 2013 Report to: Public Trust Board Agenda item: 11 Date of Meeting: 18 December 2013 Title of Report: Status: Board Sponsor: Authors: Appendices Complaints Report For Approval Helen Blanchard, Director of Nursing

More information

Interim report on NHS and Adult Social Care Complaints Procedures in Manchester

Interim report on NHS and Adult Social Care Complaints Procedures in Manchester Interim report on NHS and Adult Social Care Complaints Procedures in Manchester Introduction The Health & Wellbeing Overview & Scrutiny Committee of Manchester City Council asked the LINk to look at complaints

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Sunrise Operations of Westbourne 16-18 Poole Road, Westbourne,

More information

Clinical Governance and Workforce Committee Summary Report

Clinical Governance and Workforce Committee Summary Report Committee: Trust Board Meeting Date: 25 June 2015 This paper is for: Assurance and Information Title: Clinical Governance and Workforce Committee Summary Report Purpose: The purpose of this report is to

More information

Report to: Trust Board Agenda item: 10. Date of Meeting: 9 March 2011. South West Acute Hospital Learning Disability (LD) review.

Report to: Trust Board Agenda item: 10. Date of Meeting: 9 March 2011. South West Acute Hospital Learning Disability (LD) review. Report to: Trust Board Agenda item: 10. Date of Meeting: 9 March 2011 Title of Report: Status: Board Sponsor: Author: Appendices South West Acute Hospital Learning Disability (LD) review. For information

More information

Policy Document Control Page

Policy Document Control Page Policy Document Control Page Title Title: Information Governance Policy Version: 5 Reference Number: CO44 Keywords: Information Governance Supersedes Supersedes: Version 4 Description of Amendment(s):

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Royal Free Hospital Urgent Care Centre Royal Free Hospital,

More information

CONTROLLED DOCUMENT. Number: Version Number: 4. On: 25 July 2013 Review Date: June 2016 Distribution: Essential Reading for: Information for:

CONTROLLED DOCUMENT. Number: Version Number: 4. On: 25 July 2013 Review Date: June 2016 Distribution: Essential Reading for: Information for: CONTROLLED DOCUMENT Risk Management Strategy and Policy CATEGORY: CLASSIFICATION: PURPOSE: Controlled Number: Document Version Number: 4 Controlled Sponsor: Controlled Lead: Approved By: Document Document

More information

INFORMATION GOVERNANCE POLICY

INFORMATION GOVERNANCE POLICY INFORMATION GOVERNANCE POLICY Primary Intranet Location Information Management & Governance Version Number Next Review Year Next Review Month 7.0 2018 January Current Author Phil Cottis Author s Job Title

More information

Business Continuity Policy and Business Continuity Management System

Business Continuity Policy and Business Continuity Management System Business Continuity Policy and Business Continuity Management System Summary: This policy sets out the structure for ensuring that the PCT has effective Business Continuity Plans in place in order to maintain

More information

A Review of the NHSLA Incident Reporting and Management and Learning from Experience Standards. Assessment Outcomes. April 2003 - March 2004

A Review of the NHSLA Incident Reporting and Management and Learning from Experience Standards. Assessment Outcomes. April 2003 - March 2004 A Review of the NHSLA Incident Reporting and Management and Learning from Experience Standards Assessment Outcomes April 2003 - March 2004 September 2004 1 Background The NHS Litigation Authority (NHSLA)

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Lindsay House 110-116 Lindsay Avenue, Abington, Northampton,

More information

Quality and Engagement Sub Committee

Quality and Engagement Sub Committee Quality and Engagement Sub Committee 12 June 2012 Corporate Risk Register and Risk Management Strategy Executive Summary As part of authorisation, Blackpool Clinical Commissioning Group (CCG) must identify

More information

Safety Improvement Plan. Phao Hewitson Head of Clinical Governance

Safety Improvement Plan. Phao Hewitson Head of Clinical Governance Meeting Trust Board Date 29 th January 2015 ENC No 8 Title of Paper Lead Director Author Sign up to Safety Safety Improvement Plan Amir Khan Medical Director Phao Hewitson Head of Clinical Governance PURPOSE

More information

Policy for Care Quality Commission Essential standards of quality and safety self assessment and assurance process

Policy for Care Quality Commission Essential standards of quality and safety self assessment and assurance process Policy No: RM76 Version: 1.1 Name of Policy: Essential standards of quality and safety self assessment and assurance process Effective From: 25/04/2013 Date Ratified 15/03/2013 Ratified Patient, Quality,

More information

Review of compliance. Redcar and Cleveland PCT Redcar Primary Care Hospital. North East. Region: West Dyke Road Redcar TS10 4NW.

Review of compliance. Redcar and Cleveland PCT Redcar Primary Care Hospital. North East. Region: West Dyke Road Redcar TS10 4NW. Review of compliance Redcar and Cleveland PCT Redcar Primary Care Hospital Region: Location address: Type of service: Regulated activities provided: Type of review: Date of site visit (where applicable):

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Eastham Walk In Centre Eastham Clinic, Eastham Rake, Eastham,

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Bury DCA United Response, City View Business Centre, 9 Long

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Julia Brewin - Portland Place 57 Portland Place, London, W1B

More information

INFORMATION GOVERNANCE POLICY

INFORMATION GOVERNANCE POLICY INFORMATION GOVERNANCE POLICY Version: 3.2 Authorisation Committee: Date of Authorisation: May 2014 Ratification Committee Level 1 documents): Date of Ratification Level 1 documents): Signature of ratifying

More information

Report to Trust Board

Report to Trust Board Report to Trust Board Date of Board Meeting: 25 th November 2009 Subject: Trust Board Lead: NHS Litigation Authority (NHSLA) Assessment Preparation Rosie Musson Head of and Partnerships Presented by: Rosie

More information

Job Description. Line Management of a small team of staff administrating and managing patient and professional feedback and incidents.

Job Description. Line Management of a small team of staff administrating and managing patient and professional feedback and incidents. Job Description Job Title Pay Band Base Dept./Team Responsible to Accountable to Responsible for Complaints, Incidents and Governance Manager New Alderley House, Macclesfield Eastern Cheshire Clinical

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Amvale Medical Transport - Ambulance Station Unit 1D, Birkdale

More information

RISK MANAGEMENT STRATEGY 2014-17

RISK MANAGEMENT STRATEGY 2014-17 RISK MANAGEMENT STRATEGY 2014-17 DOCUMENT NO: Lead author/initiator(s): Contact email address: Developed by: Approved by: DN128 Head of Quality Performance Julia.sirett@ccs.nhs.uk Quality Performance Team

More information

Date of meeting: 26 March 2013 36/13

Date of meeting: 26 March 2013 36/13 NHS Sussex Board Item Number: Date of meeting: 26 March 2013 36/13 Title of report: NHS Sussex Transition and Closedown Report Recommendation: The Board is asked to discuss and approve the Transition and

More information

Agenda Item 8.12 CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST. The Director of Corporate Services Carole Self

Agenda Item 8.12 CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST. The Director of Corporate Services Carole Self CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST Report of: Paper prepared by: The Director of Corporate Services Carole Self Head of Legal Services Michelle Lindup Date of paper: May 2014

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Borough of Poole - Civic Centre Borough of Poole, Civic Centre,

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Prestige Nursing - Newcastle First & Second Floors, 22 Athenaeum

More information

Review of compliance. Mid Staffordshire NHS Foundation Trust Stafford Hospital. West Midlands. Region:

Review of compliance. Mid Staffordshire NHS Foundation Trust Stafford Hospital. West Midlands. Region: Review of compliance Mid Staffordshire NHS Foundation Trust Stafford Hospital Region: Location address: Type of service: Regulated activities provided: Type of review: West Midlands Mid Staffordshire NHS

More information

Business Continuity Policy

Business Continuity Policy Business Continuity Policy Summary: This policy sets out the structure for ensuring that the PCT has effective Business Continuity Plans in place in order to maintain its essential business functions during

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inglewood Nursing Home Deal Road, Redcar, TS10 2RG Date of Inspection:

More information

REPORT TO THE TRUST BOARD OF DIRECTORS MEETING HELD IN PUBLIC ON 24 FEBRUARY 2015

REPORT TO THE TRUST BOARD OF DIRECTORS MEETING HELD IN PUBLIC ON 24 FEBRUARY 2015 Enc L REPORT TO THE TRUST BOARD OF DIRECTORS MEETING HELD IN PUBLIC ON 24 FEBRUARY 21 INTEGRATED GOVERNANCE REPORT Trust objectives supported by this paper To provide healthcare of the highest standard

More information

Hazard Identification, Risk Assessment and Management Procedure. Documentation Control

Hazard Identification, Risk Assessment and Management Procedure. Documentation Control Hazard Identification, Risk Assessment and Management Procedure Reference: Date approved: Approving Body: Implementation Date: Version: 3 Documentation Control GG/CM/007 Trust Board Supersedes: Version

More information

Report to: Trust Board Agenda item: 13 Date of Meeting: 25 April 2012

Report to: Trust Board Agenda item: 13 Date of Meeting: 25 April 2012 Report to: Trust Board Agenda item: 13 Date of Meeting: 25 April 2012 Title of Report: Status: Board Sponsor: Author: Appendices HR Quarterly Report For information Lynn Vaughan, Director of Human Resources

More information

Discussion Assurance Approval Regulatory requirement Mark relevant box X X X

Discussion Assurance Approval Regulatory requirement Mark relevant box X X X Report to: Public Board of Directors Date of Meeting: 26 th February 2014 Report Title: Integrated Governance Dashboards January 2014 Status: For information Discussion Assurance Approval Regulatory requirement

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Southdowns Private Healthcare 97 Havant Road, Emsworth, PO10

More information

Details about this location

Details about this location Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Prince George Duke of Kent Court Shepherds Green, Chislehurst,

More information

Claims Management Policy. Director of Corporate Affairs and Communications. First Issued On: 31 March 2009 (version 1.000)

Claims Management Policy. Director of Corporate Affairs and Communications. First Issued On: 31 March 2009 (version 1.000) Title: Reference No: Owner: Author: Claims Management Policy NYYPCT/COR/02 Director of Corporate Affairs and Communications Steve Mason, Legal Services Manager First Issued On: 31 March 2009 (version 1.000)

More information

DH Review of NHS Complaint Handling Submission by the Foundation Trust Network (FTN)

DH Review of NHS Complaint Handling Submission by the Foundation Trust Network (FTN) DH Review of NHS Complaint Handling Submission by the Foundation Trust Network (FTN) 1. Introduction 1.1 The Foundation Trust Network (FTN) is the membership organisation for the NHS acute hospitals and

More information

Age UK Rotherham. Age Concern Rotherham Limited. Overall rating for this service. Inspection report. Ratings. Good

Age UK Rotherham. Age Concern Rotherham Limited. Overall rating for this service. Inspection report. Ratings. Good Age Concern Rotherham Limited Age UK Rotherham Inspection report Galax Building Fitzwilliam Road, Eastwood Trading Estate Rotherham South Yorkshire S65 1SL Tel: 01709835214 Website: www.ageuk.org.uk/rotherham

More information

Preparing for Unannounced Inspections from Notified Bodies

Preparing for Unannounced Inspections from Notified Bodies Preparing for Unannounced Inspections from Notified Bodies Europe has introduced further measures for unannounced audits of manufacturers by notified bodies. With this in mind, James Pink, VP Europe-Health

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Kumari Care Limited 5 Palace Yard Mews, Queen Square, Bath,

More information

Inspection of Hospitals, Care and Family Services

Inspection of Hospitals, Care and Family Services Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Allied Healthcare Lowestoft Hipperson Mews, 53a Station Road,

More information

RISK MANAGEMENT POLICY AND PROCEDURES

RISK MANAGEMENT POLICY AND PROCEDURES RISK MANAGEMENT POLICY AND PROCEDURES Version: 6.4 Authorisation Committee: Date of Authorisation: Ratification Committee Level 1 documents: Date of Ratification Level 1 document: Signature of ratifying

More information

BOARD OF DIRECTORS PAPER COVER SHEET. Meeting date: 29 November 2006 Agenda item: 7.4

BOARD OF DIRECTORS PAPER COVER SHEET. Meeting date: 29 November 2006 Agenda item: 7.4 BOARD OF DIRECTORS PAPER COVER SHEET Meeting date: 9 November 6 Agenda item: 7. Title: COMPLAINTS REPORT QUARTER 6/7 (1 July 6 3 September 6) Purpose: To update the board on the number and type of complaints

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Vision MH - Cornerstone House Barnet Lane, Elstree, WD6 3QU

More information

Quality Governance Strategy 2011-2013

Quality Governance Strategy 2011-2013 Quality Governance Strategy 2011-2013 - 1 - Index Content Page Number Key Messages and context of the Strategy 3 Introduction What is Quality governance? What do we want to achieve? Trust Objectives Key

More information

Information Governance Standards in Relation to Third Party Suppliers and Contractors

Information Governance Standards in Relation to Third Party Suppliers and Contractors Information Governance Standards in Relation to Third Party Suppliers and Contractors Document Summary Ensure staff members are aware of the standards that should be in place when considering engaging

More information

Information Governance Policy

Information Governance Policy Information Governance Policy Version: 4 Bodies consulted: Caldicott Guardian, IM&T Directors Approved by: MT Date Approved: 27/10/2015 Lead Manager: Governance Manager Responsible Director: SIRO Date

More information

NORTHAMPTON GENERAL HOSPITAL NHS TRUST PERFORMANCE MANAGEMENT STRATEGY

NORTHAMPTON GENERAL HOSPITAL NHS TRUST PERFORMANCE MANAGEMENT STRATEGY NORTHAMPTON GENERAL HOSPITAL NHS TRUST PERFORMANCE MANAGEMENT STRATEGY Contents 1. PURPOSE... 2 2. CONTEXT... 2 3. CORE PRINCIPLES FOR PERFORMANCE MANAGEMENT... 2 4. THE PERFORMANCE MANAGEMENT PROCESS...

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Apex Dental Care - Penge 52 High Street, Penge, London, SE20

More information

Audit, Business Risk and Compliance Committee Charter Pact Group Holdings Ltd (Company)

Audit, Business Risk and Compliance Committee Charter Pact Group Holdings Ltd (Company) Audit, Business Risk and Compliance Committee Charter Pact Group Holdings Ltd (Company) ACN 145 989 644 Committee Charter 1 MEMBERSHIP OF THE COMMITTEE The Committee must consist of: only non-executive

More information

Sarah Bloomfield - Director of Nursing & Quality. Jackie Harrison - Head of PALS & Complaints

Sarah Bloomfield - Director of Nursing & Quality. Jackie Harrison - Head of PALS & Complaints Reporting to: Trust Board, February 2015 Enclosure 8 Title Q3 Complaints & PALS Report October - December 2014 Sponsoring Director Author(s) Sarah Bloomfield - Director of Nursing & Quality Jackie Harrison

More information

STAFF SURVEY 2013 RESULTS

STAFF SURVEY 2013 RESULTS STAFF SURVEY 2013 RESULTS Trust Board Meeting Item: 7.4 26 th March 2014 Enclosure: F Purpose of the Report: To inform the Board of the results of the national staff survey, provide an analysis, opportunity

More information

POLICY FOR HANDLING OF CLINICAL NEGLIGENCE CLAIMS

POLICY FOR HANDLING OF CLINICAL NEGLIGENCE CLAIMS POLICY FOR HANDLING OF CLINICAL NEGLIGENCE CLAIMS Date Comments Approved by Oct 07 Updated in line with NHSLA Standards Michaela Morris, Dir. Of Nursing & Operations Oct 09 General update and review. TEC

More information

Details about this location

Details about this location Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Manchester Private Medical Clinic 222 Wilmslow Road, Rusholme,

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Telegraph House 97 Telegraph Road, Deal, CT14 9DF Tel: 01304369031

More information

Self-Assessment Checklist for Audit Committees

Self-Assessment Checklist for Audit Committees 6 Shropshire and Wrekin Fire Authority 22 November 2007 Self-Assessment Checklist for Audit Committees Report of the Treasurer For further information about this report please contact Keith Dixon, Treasurer,

More information

Case Study: Chesterfield Royal Hospital NHS Foundation Trust The Importance of Good Governance

Case Study: Chesterfield Royal Hospital NHS Foundation Trust The Importance of Good Governance Case Study: Chesterfield Royal Hospital NHS Foundation Trust The Importance of Good Governance Summary In March 2008, Chesterfield Royal Hospital NHS Foundation Trust experienced increased numbers of new

More information

Policy for the Analysis and Improvement Following Incidents, Complaints and Claims

Policy for the Analysis and Improvement Following Incidents, Complaints and Claims Policy for the Analysis and Improvement Following Incidents, Complaints and Claims Exec Director lead Author/ lead Feedback on implementation to Deputy Chief Executive Clinical Risk Manager Clinical Risk

More information

How To Manage Risk In Ancient Health Trust

How To Manage Risk In Ancient Health Trust SharePoint Location Non-clinical Policies and Guidelines SharePoint Index Directory 3.0 Corporate Sub Area 3.1 Risk and Health & Safety Documents Key words (for search purposes) Risk, Risk Management,

More information

Internal Audit Plan 2015/16

Internal Audit Plan 2015/16 (Including Strategic Plan 2014-2017) Contents Executive Summary 1. Internal Audit Plan Approach 1.1 Internal Audit Plan Requirements 1.2 Plan Methodology 2. Your Strategic Internal Audit Plan 2.1 Risk

More information

Optegra Yorkshire Eye Hospital

Optegra Yorkshire Eye Hospital Optegra Yorkshire Eye Hospital Quality Accounts 2012-2013 1 CONTENT Part 1: Statement of Commitment Gareth Steer, Optegra UK Managing Director Part 2: Our Priorities for Improvement 2012 / 2013 Statement

More information

Board of Directors Meeting Report 5 August 2015. Agenda item 84/15

Board of Directors Meeting Report 5 August 2015. Agenda item 84/15 Board of Directors Meeting Report 5 August 2015 Agenda item 84/15 Title Quality Assurance Committee Report Sponsoring Director Fred Heddell NED Author Purpose Previously considered at Fred Heddell, Chair

More information

MANAGEMENT OF COMPLAINTS, CONCERNS, COMMENTS AND COMPLIMENTS POLICY. Documentation Control

MANAGEMENT OF COMPLAINTS, CONCERNS, COMMENTS AND COMPLIMENTS POLICY. Documentation Control MANAGEMENT OF COMPLAINTS, CONCERNS, COMMENTS AND COMPLIMENTS POLICY Documentation Control Reference GG/CM/002 Date approved Approving Body Trust Board Implementation date Supersedes Patient and Carer Feedback

More information

Code of Practice for Records Management NHSLA Risk Management Standards Contributes to Care Quality Commission: Outcome 4

Code of Practice for Records Management NHSLA Risk Management Standards Contributes to Care Quality Commission: Outcome 4 Cardiac Nurse Practitioner Clinical Operational Policy Policy Register No: 09143 Public Developed in response to: Information Governance Toolkit Code of Practice for Records Management NHSLA Risk Management

More information

The Human Resources Department Work Plan for the period 1 April 2015 to 31 March 2016 is attached.

The Human Resources Department Work Plan for the period 1 April 2015 to 31 March 2016 is attached. Council, 25 March 2015 Human Resources Department Work Plan 2015-2016 Executive summary and recommendations Introduction The Human Resources Department Work Plan for the period 1 April 2015 to 31 March

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Quince House 77 Adeyfield Road, Hemel Hempstead, HP2 5DZ Tel:

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Harrow Health Limited 37 Love Lane, Pinner, Harrow, HA5 3EE

More information

BUSINESS CONTINUITY MANAGEMENT POLICY

BUSINESS CONTINUITY MANAGEMENT POLICY BUSINESS CONTINUITY MANAGEMENT POLICY Version No: 1 Issue Status: awaiting Trust Board approval Date of Ratification: 11th April 2012 Ratified by: Risk Management Committee Policy Author(s): Stuart Coalwood

More information

Risk Management Strategy

Risk Management Strategy Authors Name & Title: Joan Matthews Risk Manager, Hazel Holmes Director of Nursing Scope: Trust Wide Classification: Non Clinical Strategy Replaces:, v3.1 To be read in conjunction with the following documents:

More information

Supporting all NHS Trusts to achieve NHS Foundation Trust status by April 2014

Supporting all NHS Trusts to achieve NHS Foundation Trust status by April 2014 TFA document Supporting all NHS Trusts to achieve NHS Foundation Trust status by April 2014 Tripartite Formal Agreement between: Walsall Healthcare NHS Trust NHS West Midlands Department of Health Introduction

More information

Independent Assurance External evidence that risks are being effectively managed (e.g. planned or received audit reviews)

Independent Assurance External evidence that risks are being effectively managed (e.g. planned or received audit reviews) Total Risk Score Total Risk Score SHA Risk Matrix Risk Matrix Trust Details Name of Trust: NHS Address: Francis Crick House Post Code: NN3 6BF Name of Chief Executive: John Parkes Name of Person to contact

More information

Workshop materials Completed templates and forms

Workshop materials Completed templates and forms Workshop materials Completed templates and forms Contents The forms and templates attached are examples of how a nurse or midwife may record how they meet the requirements of revalidation. Mandatory forms

More information

Aspirations Support Bristol Limited

Aspirations Support Bristol Limited Aspirations Support Bristol Limited Aspirations Support Bristol Inspection report Design House 26 South View Staple Hill Bristol BS16 5PJ Tel: : 0117 965 1447 Website: www.aspirations-support.co.uk Date

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Warrington Hospital Lovely Lane, Warrington, WA5 1QG Tel: 01925635911

More information

www.gdc-uk.org Standards for Education Standards and requirements for providers of education and training programmes

www.gdc-uk.org Standards for Education Standards and requirements for providers of education and training programmes www.gdc-uk.org Standards for Education Standards and requirements for providers of education and training programmes November 2012 GDC Standards for Education The Standards for Education and the requirements

More information

Document Title: Trust Approval and Research Governance

Document Title: Trust Approval and Research Governance Document Title: Trust Approval and Research Governance Document Number: SOP034 Staff involved in development: Job titles only Document author/owner: Directorate: Department: For use by: RM&G Manager, R&D

More information

1.5 The Information Governance Policy should be read in conjunction with the Information Governance Strategy.

1.5 The Information Governance Policy should be read in conjunction with the Information Governance Strategy. Title: Reference No: NHSNYYIG - 007 Owner: Author: INFORMATION GOVERNANCE POLICY Director of Standards First Issued On: September 2010 Latest Issue Date: February 2012 Operational Date: February 2012 Review

More information

Equality and Diversity Steering Group. Annual Report 2013/14

Equality and Diversity Steering Group. Annual Report 2013/14 Item 12 Equality and Diversity Steering Group Annual Report 2013/14 Produced by: Equality, Diversity & Inclusion Steering Group Board of Directors Meeting 27 th May 2014 Action for Board: For information

More information

JOB DESCRIPTION. Hours: 37.5 hours per week, worked Monday to Friday

JOB DESCRIPTION. Hours: 37.5 hours per week, worked Monday to Friday JOB DESCRIPTION Job Title: Head of Business Continuity & Risk Band: Indicative Band 8b Hours: 37.5 hours per week, worked Monday to Friday Location: Accountable to: Tatchbury Mount, Calmore, Southampton

More information

NHS Heywood, Middleton and Rochdale Community Health Care

NHS Heywood, Middleton and Rochdale Community Health Care NHS Heywood, Middleton and Rochdale Community Health Care Quality Account 2010-2011 Page 1 of 11 Contents Page Part 1 1.0 Statement from the Managing Director 3 Part 2 2.0 Priorities for Improvement and

More information

H ORGANISATIONAL LEARNING REPORT 2011/12 ITEM NO 7

H ORGANISATIONAL LEARNING REPORT 2011/12 ITEM NO 7 H ORGANISATIONAL LEARNING REPORT 2011/12 ITEM NO 7 Discussion X Report written by: Julie Hargreaves, Interim Head of Quality Governance Purpose of the report: To provide the Committee with a summary of

More information

Sickness Absence & Performance Management Within the NHS Trust

Sickness Absence & Performance Management Within the NHS Trust SOUTHPORT & ORMSKIRK HOSPITAL NHS TRUST MINUTES OF THE MEETING OF THE AUDIT COMMITTEE HELD ON 19 JULY 2007 Present: In Attendance: Apologies: Mrs J Citarella (Chair) Mrs M Carberry Mr K Clarkson Mr C Throp

More information

Managing Risk in Clinical Research. Dr Martha J Wrigley R&D Manager Senior Visiting Fellow University of Surrey

Managing Risk in Clinical Research. Dr Martha J Wrigley R&D Manager Senior Visiting Fellow University of Surrey Managing Risk in Clinical Research Dr Martha J Wrigley R&D Manager Senior Visiting Fellow University of Surrey Aim of the session To explore the risks associated with clinical research and understand how

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Bolton Community Practice CIC Navigation Park, Waters Meeting

More information

Acute services with overnight beds Rehabilitation services Date of Publication: October 2012

Acute services with overnight beds Rehabilitation services Date of Publication: October 2012 Review of compliance East Sussex Healthcare NHS Trust Irvine Unit Bexhill Hospital Region: Location address: Type of service: South East Holliers Hill Bexhill-on-Sea East Sussex TN40 2DZ Acute services

More information

Level 4 Diploma in Hospitality Management (7148-41)

Level 4 Diploma in Hospitality Management (7148-41) Level 4 Diploma in Hospitality Management (7148-41) Candidate logbook 600/6626/X www.cityandguilds.com June 2013 Version 1.0 About City & Guilds As the UK s leading vocational education organisation, City

More information

Diagnostic Testing Procedures for Ophthalmic Science

Diagnostic Testing Procedures for Ophthalmic Science V3.0 09/06/15 Table of Contents 1. Introduction... 3 2. Purpose of this Policy... 3 3. Scope... 3 4. Definitions / Glossary... 3 5. Ownership and Responsibilities... 3 5.2. Role of the Managers... 3 5.3.

More information

White Paper: AT-Learning Using Learning Management Systems to Facilitate Compliance Monitoring and Reporting in Healthcare.

White Paper: AT-Learning Using Learning Management Systems to Facilitate Compliance Monitoring and Reporting in Healthcare. White Paper: AT-Learning Using Learning Management Systems to Facilitate Compliance Monitoring and Reporting in Healthcare Executive Summary Compliance monitoring and reporting is not only an organisational

More information

PERSONNEL SPECIFICATION

PERSONNEL SPECIFICATION PERSONNEL SPECIFICATION POST Patient Flow Manager Band 7 DEPARTMENT LOCATION Emergency Care and Medicine Altnagelvin Hospital DATE June 2014 FACTORS ESSENTIAL DESIRABLE QUALIFICATIONS AND/OR EXPERIENCE

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Appletree Care Home 158 Burnt Oak Broadway, Burnt Oak, Edgware,

More information

How To Share Information With The Gmc

How To Share Information With The Gmc Operational protocol A practical guide for staff for information Version 3 July 2015 1 Table of contents Contents Why have we created this protocol?... 3 Key contacts at CQC and GMC... 4 When and how we

More information

Claims Management Policy

Claims Management Policy Claims Management Policy April 2015 Author: Responsibility: Janet Young, Governance & Risk Manager All Staff should adhere to this policy Effective Date: April 2015 Review Date: April 2017 Reviewing/Endorsing

More information

Audit, Business Risk and Compliance Committee charter

Audit, Business Risk and Compliance Committee charter Charter Audit, Business Risk and Compliance Committee charter Ensogo Limited ACN 165 522 887 Adopted by the Board on 25 November 2013 Committee Charter 1 Membership of the Committee The Committee must

More information

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD ON 16 MAY 2012

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD ON 16 MAY 2012 B SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD ON 16 MAY 2012 Subject Supporting TEG Member Lead Author Status 1 Healthcare Governance

More information

Policy and Procedure for Claims Management

Policy and Procedure for Claims Management Policy and Procedure for Claims Management RESPONSIBLE DIRECTOR: COMMUNICATIONS, PUBLIC ENGAGEMENT AND HUMAN RESOURCES EFFECTIVE FROM: 08/07/10 REVIEW DATE: 01/04/11 To be read in conjunction with: Complaints

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. The Manor House Whitton Road, Alkborough, Nr Scunthorpe, DN15

More information