Risk Management Strategy

Size: px
Start display at page:

Download "Risk Management Strategy"

Transcription

1 Authors Name & Title: Joan Matthews Risk Manager, Hazel Holmes Director of Nursing Scope: Trust Wide Classification: Non Clinical Strategy Replaces:, v3.1 To be read in conjunction with the following documents: Board Assurance Framework, BAF Policy, Incident Reporting Policy, Whistle Blowing Policy, Liverpool PCT Policy for SUI Reporting, Essential Standards for Quality and Safety Policy, Terms of Reference for the Assurance Committees, Terms of Reference for The Directorate Governance Committees Document for public display? Yes Unique Identifier: TT02 (08) Review Date: 26 th April 2014 Issue Status: APPROVED Issue No: 3.2 Issue Date: 27/04/2011 Authorised by: Board of Directors Authorisation Date: 26/04/2011 After this document is withdrawn from use it must be kept in an archive for 10 years Archive: Document Control Date added to Archive: 10 th July 2013 Officer responsible for archive: Document Control Administrator For office use only: Has document been Equality Impact Assessed? Has Endorsement been completed? Yes Yes Page 1 of 23

2 1.0 Purpose Liverpool Heart and Chest Hospital NHS Foundation Trust is committed to achieving Excellent, Compassionate and Safe care for every patient every day in an environment and with a culture that promotes the safety, wellbeing and a positive experience for our patients, staff and visitors whilst safeguarding the continuity of services, assets and reputation of the Trust. The Board of Directors recognise that to achieve this level of excellence, effective risk management arrangements are essential and that risk must be managed in an holistic and proactive manner so that all types of risk: clinical, financial, environmental and organisational, are addressed when planning, decision-making and in day-to-day management. The aim, therefore, of this strategy is to enhance and reinforce a culture of openness and safety whilst encouraging creativity and innovation, in which risks are proactively identified and managed. The strategy describes the process for risk identification, management and escalation; as well as the responsibilities of staff groups and individuals. This strategy should be read in conjunction with other policies (named on the front page); however the Incident Reporting Policy is of significant relevance, as many risks are identified this way; and although many will be rated a green low harm; their identification and management supports an open and safe culture within an organisation. This strategy also describes our ambition to be an organisation that consistently learns from incidents and risks in order to prevent reoccurrence and minimise impact. The strategy must ensure the Trust complies with relevant statutory, mandatory and professional requirements including: NHSLA Risk Management Assessment scheme and can demonstrate embedded and sound risk management practices; Properties Expenses Scheme/Liabilities to Third Parties Scheme Standards; Health & Safety Regulations; Care Quality Commission Regulatory Standards The Health Act 2006 The Health and Social Care Act 2008 Professional Codes of Conduct (e.g. NMC, GMC) Page 2 of 23

3 2.0 Risk Management Definitions Risk Management is a process of identifying, assessing, controlling and reducing risk across the whole organisation. Risk is defined as a hazard / exposure to danger which may lead to harm. The consequence of risk can be damaging and consequently steps must be taken to eliminate or minimise risks and / or limit the impact of occurrence. The term incident is used to denote any untoward or unexpected event that leads to actual or potential harm or loss. The term does not imply blame on the part of the individuals involved. 3.0 Risk Management Duties of Individuals and Committees 3.1 Board of Directors The Board Assurance Framework (BAF) is determined by the Board of Directors. It identifies the principal risks that would prevent achievement of the Trust s strategic goals; or threaten a safe self declaration to Monitor in respect of delivering the annual plan. It also supports the Annual Governance Statement. The BAF documents the control systems in place to mitigate these risks and the assurances that the Board wishes to receive directly to evidence the effective operation of these controls. Principal risks are purposely not scored or prioritised and the BAF sits separately from the operational risk register which operates in accordance with this. The standing assurance committees of the Board of Directors: Corporate Readiness Committee Clinical Quality Committee Patient and Family Experience Committee Workforce Committee Finance Committee Via the authority delegated to them by the Board of Directors, the assurance committees have responsibility for monitoring the management of major risks from across the organisation, in addition to relevant risks that may arise through the committee work plan and terms of reference; thus ensuring there is continuous and measurable improvement in the quality of the services provided. It is not the policy of LHCH to present Executive or Directorate Risk Registers to the Board. However, escalation of risks identified as major will be communicated to the Executive Lead for Risk Management (Director of Nursing) and then to the Board of Directors directly or Page 3 of 23

4 through hot topic reporting from the assurance committees. A decision will be taken by the Board of Directors to add this to or alter the Board Assurance Framework (BAF); thereby ensuring the controls is as robust as they can be. 3.2 The Audit Committee Is responsible for reviewing the adequacy of underlying assurance processes that indicate the degree of achievement of corporate objectives and the effectiveness of the management of principal risk. And To maintain and oversight of the foundation Trust s risk management strategy, including the production and issue of any risk and control-related disclosure statements. 3.3 The Corporate Readiness Committee Is responsible for the monitoring the effective implementation of the in accordance with its terms of reference. 3.4 The Executive Team Are responsible for moderating/reviewing risks assessed as major. The Executive Team will ensure that the risk is added to the Executive Risk Register and an appropriate assurance committee is identified to review and monitor the action plans developed to mitigate the risk until the level of risk is reduced. The Executive risk register will be reviewed monthly. 3.5 Non Executive Directors Non-Executive Directors have the duty to review the establishment and maintenance of an effective system of integrated governance, risk management and internal control, across the whole of the organisation s activities (both clinical and non-clinical), that support the achievement of the organisations strategic objectives. As members of the Audit Committee, Non-Executive Directors have a duty to review the adequacy of the, and request at any time information regarding the implementation/effectiveness of the. 3.6 Director of Nursing (DoN) The DoN is accountable to the Board of Directors and Chief Executive and has executive responsibility for risk management. This incorporates Health and Safety, Emergency Planning, Customer Care and Safeguarding. Page 4 of 23

5 The DoN will ensure any major concern identified is reported to the Executive Team for moderation and review and if necessary adding to the Executive risk register. 3.7 Director of Finance and Information Is accountable to the Board of Directors and Chief Executive for financial risk management and control. The Director of Finance has a duty to seek the Chief Internal Auditor s opinion on the effectiveness of internal financial control. 3.8 The Trust Secretary The Trust Secretary will work with the Chairman and Chief Executive to populate and maintain a Board work plan for the year ahead. This will include receipt of all assurances detailed within the BAF. The post holder will make available the BAF for each Board of Director s meeting this process will ensure existing controls are reviewed on a regular basis and where necessary strengthened when newly identified risks are presented. 3.9 Deputy Director of Nursing and Governance Is responsible to the Director of Nursing and has the following duties in relation to risk management: Ensure the Risk Management Team is fit for purpose and have clearly defined roles Ensure robust operational risk management and complaints processes have been implemented across the Trust. All CQC Essential Standards of Quality and Safety (ESQS) assessments are completed and compliance from these assessments is reported to the appropriate standing committee General Managers, Associate Medical Directors and Assistant Directors of Nursing (Directorate Management Team) and Clinical Leads Have a duty to ensure that the Trust s risk management processes are fully implemented within their areas of responsibility, risk registers are maintained, and will ensure that the principal risks to the Trust s objectives are systematically identified, controlled or mitigated. In addition, they have a duty, on behalf of their Directorates, to provide information to the Executive Team on unacceptable and serious risks. Any risk identified as major will be reported to the Director of Nursing for presenting at the next Executive Team meeting. Page 5 of 23

6 The Directorate Management team and clinical leads have specific responsibilities to ensure that organisational learning occurs. They should do this by supporting an open and safe culture where staff understand and feel comfortable reporting incidents and identifying risks; sharing learning and seeking to always improve practice. The Directorate Management Team have a duty to ensure that effective risk management processes are in place within their Directorate, including ensuring staff are appropriately trained in risk management techniques. They will ensure risk registers are developed and discussed at Directorate Governance Committees at least twice a year. Any ward/departmental risk that are identified as minor will be reviewed through this reporting process. In the event that a risk has been identified as moderate it is added to the Directorate risk register and presented at the next Directorate Governance Committee for moderation. The GM and ADNS must ensure the assessments of the Essential Standards of Quality and Safety (ESQS) are performed at least on an annual basis in each ward and department and any risks identified are added to the relevant risk register Governance Leads (including the Risk Manager Role) Are responsible to the Deputy Director of Nursing. The post holders will ensure the Trust has established risk management processes. They are the lead contact with the National Patient Safety Agency (NPSA) and the Medicines and Healthcare Products Regulation Agency (MRHA). They have a duty to ensure that: Incident reporting trend data is reported to the Patient and Family Experience Committee twice yearly by the integrated Incident, Claims and Complaint report All relevant incidents are reported to Liverpool PCT in line with their protocol. All Safety Alerts and Notices received via the Central Alerting System (CAS) are appropriately disseminated, acknowledged and actioned within the defined timescales. There is an established process for the review of department risk registers by Directorate Governance Committees. Any major risks identified are discussed and possibly moderated before being reported to the Director of Nursing. Ensure the assessments of the Essential Standards of Quality and Safety (ESQS) are performed at least on an annual basis in each ward and department. Page 6 of 23

7 Ensure the outcomes from the ESQS assessments are reviewed at Directorate Governance and risks identified are placed on the appropriate risk register according to the level of concern. Take the operational lead for Emergency Planning and manage Health and Safety 3.12 The Health & Safety Advisor Has a duty to provide advice and facilitate the effective management of risk and health and safety issues within the Trust. The post holder has a duty to ensure that Health and Safety training is delivered via corporate induction, mandatory training and specific health and safety training needs are identified. The post holder has a duty to ensure that, in co-operation with the Governance Leads, all H&S concerns are addressed appropriately and that all RIDDORS are reported through the appropriate channels Fire Manager The post holder will ensure all fire regulations are adhered to within the Trust by the proactive management of risk assessments and specific fire training Legal Services Manager The post holder will support the Trust and staff in the management of claims, dealing with legal related issues. The Legal Services Manager has a duty to ensure the Trust manages claims within specified targets, and to monitor and report on the Trust s performance in respect of the procedure by the twice yearly Incident Complaints and Claims reports Customer Care Manager The post holder will be responsible to the Deputy Director of Nursing. They have a duty to ensure that the Trust handles complaints efficiently in line with complaints regulations and within specified targets. They have a duty to monitor and report on the Trust s performance in respect of these processes. The post holder has a duty to provide detailed reports and trend analysis, and identify changes in practice to reduce the incidence of complaints by the twice yearly Incident Complaints and Claims reports, and will identify complaint trends for investigation by appropriate managers and/or committees. Page 7 of 23

8 3.16 The Authority of All Managers with Regard To Managing Risks All Managers have a duty to: Implement risk assessment and management within their areas of responsibility ensuring the participation of staff. Act as designated Investigating Officer for complaints, untoward incidents and accidents. Ensure timely reporting of incidents / events in order to promptly react to risks. Ensure staff within their areas of responsibility attend mandatory training at the intervals agreed, including risk management awareness and any other necessary risk management training. Ensure risk assessments are undertaken as necessary within their areas of responsibility. Ensure at least a twice yearly review of departmental risk registers within their areas of responsibility. Ensure that risks categorised as minor are managed locally. Ensure risks categorised as moderate or major are escalated to the appropriate manager for consideration and inclusion in the Directorate / Executive team Risk Register All Staff All staff have a duty to: Practice in a safe and efficient manner, adhering to Trust Policies and Procedures, all of which are available on the Trust s intranet. Maintain and develop competence and safety through attendance at mandatory and training sessions at the agreed intervals, as per the LNA. Inform line managers of actual and potential risk situations within their working environment, through the use of the Trust s incident reporting system and/ or the Raising Concerns at Work Policy. Contribute to an open culture that allows and encourages learning from risks and incidents both in an informal and formal manner. Page 8 of 23

9 4.0 Guide to assessing Risks When assessing a level of risk, consideration must be given to the impact of and the likelihood of the risk actually happening Impact: Likelihood: Low Medium High Unlikely Minor Minor Moderate Possible Minor Moderate Major Almost certain Moderate Major Major Likelihood Unlikely Likelihood Definition Definition This will probably never happen or happen again as there are adequate controls measures in place Possible This may happen/will probably happen or will happen again, but is not an issue that occurs often Almost Certain This will happen on a frequent basis because the control measures are weak or there is no adequate process in place By identifying the likelihood and impact this will inform which level of concern should be identified for the risk. Once identified the decision to add the appropriate risk register must be made. Impact Definition Impact Low Medium High Definition None or low impact on people who use the service or on the service itself Some impact but no long term effect on people who use or work in the service or the service itself A significant or long term impact on people who use or work in the service or the service itself Page 9 of 23

10 4.1 Reporting Process once level of risk is identified The way in which risks are escalated and managed will be dependent on the level of risk identified. Minor Risk: will be managed by the department manager however, to ensure the appropriate actions have been identified and the risk is being appropriately managed the departmental risk register will be presented to the Directorate Governance Committee as part of the normal reporting schedule. The time period for reviewing minor risks will be made by the department manager unless the Directorate Governance Committee requests a different review time period. The risk register for the ward/department will be reviewed by Directorate Governance Committee at least twice per year. Moderate Risk: If a department manager identifies a moderate concern this will be escalated to the ADNS of the appropriate Directorate, and be discussed with the General Manager / Department Head. This moderate risk will be presented by the department manager and discussed at the next Directorate Governance Committee. Moderation of the risk should occur and collective decision made to either down grade the risk to minor and leave on the department risk register or agree with the assessment and place the moderate risk on to the Directorate risk register. The review period will be agreed at the Directorate Governance Committee and date for review added to the Directorate Governance schedule of reporting. Directorate risk registers will be reviewed at the Directorate Governance Meeting twice yearly. Major Risk: In the event that a major risk is identified from either the review of department risk registers or the business of the Trust then escalation of the risk will be to the Director of Nursing. This level of risk will be reported to the next Executive Team. The risk should be presented with an action plan by the General Manager or Governance Lead. Moderation of the risk should occur and a collective decision made to either down grade the risk to moderate and leave on the Directorate risk register or agree with the assessment made. This risk should then be added to the Executive Risk Register, be assigned to the appropriate assurance committee and reported to the Board of Directors either directly or via hot topics (depending on timing). Page 10 of 23

11 4.2 Risk Management Framework The following framework represents the risk management approach at LHCH. Page 11 of 23

12 5.0 Cost of Clinical Negligence The Legal Services Department of the Liverpool Heart & Chest Hospital handles Clinical Negligence claims against the Trust; it also handles all other claims including Public and, Employer Liability and Property expenses claims. The NHS Litigation Authority (NHSLA) Clinical Negligence Scheme for Trusts (CNST) provides a means for the Trust to fund the cost of clinical negligence claims. A separate scheme, Existing Liabilities Scheme (ELS), also administered by the NHSLA, funds clinical negligence claims arising from incidents occurring before 1 st April A Clinical Negligence claim is a claim that refers to any event arising or resulting from the clinical management of a patient, which may, or has caused harm to that patient. An event that has caused Injury to a staff member may result in a non clinical claim being made against the Trust. NHSLA will be notified as per their standards when the Legal Services Department receive notification of a clinical or non clinical claim being made. NHSLA produce Risk Management Standards on an annual basis. Assessment against theses standards is mandatory for all scheme members of which LHCH is one. Successful accreditation at each level will mean a reduction of 10% - 30% for the premiums paid into the scheme. 6.0 Training In order to ensure that staff have sufficient awareness of risk management and are competent to identify, assess and manage risk within their working environment, risk management awareness and incident reporting training will be made available to staff on Corporate induction and there after as part of their mandatory training as detailed in the Induction and Mandatory Policy and Procedure Learning Needs Analysis (LNA). The Trust s will be made available to all staff via the intranet. It is available to patients and the public upon request. This strategy should be read in conjunction with the policies and procedures related to risk management as detailed on the front cover of this Strategy. Page 12 of 23

13 7.0 Strategy Review This strategy will be reviewed annually and in the event of any changes to statutory requirements re ratification will occur at least every three years. 8.0 Implementation plan All departments will be made aware of this strategy by their respective Head of Department following ratification. Corporate Readiness Committee will monitor implementation of the Strategy at least on an annual basis. 9.0 Monitoring of the Compliance with the requirements of this policy will be monitored against NHS Litigation Authority (NHSLA) minimum requirements. A monitoring report will be produced by the Risk Manager. Where the report identifies deficiencies, the Risk Manager will produce an action plan to address these. The monitoring report and the action plan will be presented to the Corporate Readiness Committee who will be responsible for reviewing the action plan on a quarterly basis until the actions are complete. Monitoring will include: The review process for all clinical/department risk registers The management process for identified minor, moderate and major concerns The review process of the Executive Risk Register Review of Governance Meetings agenda and minutes, demonstrating discussion and decision making on identified concern levels Page 13 of 23

14 Appendix 1 Corporate Readiness Committee terms of reference Author s Name & Title: Paul Rushton, Associate Director, Service Development Scope: Trust Wide Classification: Terms of Reference Replaces: Risk Management Committee Terms of Reference, v3.3 To be read in conjunction with the following documents: Governance Manual Annual Work Schedule Board Assurance Framework Document for public display? No Unique Identifier: TOR/TB/09(09) Review Date: 30 th April 2012 Issue Status: APPROVED Issue No: 1.0 Issue Date: 21/04/2011 Authorised by: Board of Directors Authorisation Date: 29/03/2011 After this document is withdrawn from use it must be kept in an archive for 10 years Archive: Document Control Date added to Archive: Officer responsible for archive: Document Control Administrator Page 14 of 23

15 1. Constitution and Remit This Committee is established as an Assurance Committee of the Board of Directors of Liverpool Heart and Chest Hospital NHS Foundation Trust in order to provide the Board with assurances that the Trust has in place all of the necessary systems and governance structures to ensure it is capable of delivering health care of the highest quality in a safe and effective manner. This includes the oversight of the Trust s Risk Management process, incorporating Health and Safety, Continuity and Emergency Planning and Information Management. This will incorporate measures of performance and compliance with national and local requirements. 2. Authority The committee is authorised by the Board of Directors to investigate any activity within its terms of reference. It is authorised to seek information it requires of any employee (or contractor acting on behalf of the Trust) and all employees (or contractors acting on behalf of the Trust) are directed to co-operate with any request made by the committee. The committee is authorised to obtain legal advice or other professional advice from internal or external sources. Where appropriate the Committee will consider the Broadgreen site in totality where this will have an impact on the way the Trust delivers its services. 3. Objectives The Committee will deliver the following objectives along with any others that are assigned by the Board of Directors during the course of the year: 3.1 Risk Management Risk Identification and mitigation Receive and monitor risks escalated from the directorates / departments that are designated major, with associated actions to reduce the risks in relation to Estates, Health & Safety, Emergency Planning and Information Management. Receive and monitor areas within the Quality & Risk Profile (CQC) that are rated red ( worse than expected or much worse than expected ) in relation to Estates, Health & Safety, Emergency Planning and Information Management. Ensure that processes, structures and responsibilities for identifying risks are in place. Ensure that processes, structures and responsibilities for appropriately managing identified risks are in place. Ensure the quality and effectiveness of Directorate risk management processes through a programme of periodic and risk based reviews Receive the findings and recommendations from relevant SUIs and red incidents. Review appropriate reports received from Audit Committee, assess risks and performance manage action plans Develop a culture of risk awareness across the Trust Strategy, policy and procedures Ensure that the trust has an up to date risk management strategy and associated policies that comply with relevant regulatory, legal and code of conduct requirements. Page 15 of 23

16 Approve policies and procedures required for effective risk management and practice Monitor the Trust s compliance with NHSLA standards Policy on procedural Documents Risk Management Committees Risk Awareness Training for Senior Management Risk Management Process Risk Registers Responding to External Recommendations Health Records Management Secure environment Slips Trips and Falls staff Moving and Handling Violence and Aggression Incident Reporting Claims Handling Being Open Learning and spreading best practice Advise the Trust on risk management training requirements for all staff, contractors and volunteers in accordance with NHSLA and CQC standards and requirements identified through needs analysis. Advise the workforce strategy committee of mandatory training requirements and the metrics that that committee needs to monitor to ensure appropriate compliance. Effectively communicate key risk management lessons through corporate communication channels and education events. Monitor and evaluate the effectiveness of the risk management performance and the reporting and assurance mechanisms. 3.2 Information Management Monitor the implementation of the information strategy, including the adherence to Information governance requirements and the provision of Data Quality standards Advise on the management of any key risks arising from the informatics function Ensure adherence to informatics best practice and ensure lessons learned are effectively disseminated and incorporated Trust wide 3.3 Health and Safety 3.4 Estates Approve the Trust s Health and safety Policy and monitor adherence to it and take assurance that the Trust operates in a way that meets all regulatory requirements Provide assurance that the Estate: Offers a safe and efficient place from which to operate; Is conducive to delivering excellent healthcare; Meets all recognised standards, including equality and diversity issues; by presenting external reviews and internal audit information that benchmarks the Estate operation against best practice Monitor Estates KPIs Page 16 of 23

17 3.5 Business Continuity and Emergency Planning Ensure that the Trust has a robust plan in place to ensure business continuity in the event of a major incident Ensure that the Trust has an effective Emergency Planning process that supports the preparedness for and reaction to such an event, to include a robust disaster Recovery plan. 3.6 Governance Determine level of compliance for CQC outcomes 10, 11, 21 and monitor progress against major concerns identified Approve the establishment, work plans, duration and effectiveness of sub-committees and working groups Respond to action plans referred by the Audit Committee. 4. Equality and Diversity The Committee will ensure that equality and diversity, and due consideration to the Human Rights Act, are regarded in all aspects of its work. This will include ensuring that all Estates maintenance and site development work makes due regard of the E&D guidance, and that in developing our plans for emergencies and business continuity we consider all elements of the E&D agenda. In determining the Information Governance policies and strategies the committee will ensure that E&D legislation is adhered to at all times. In addition the Committee will have regard for the NHS constitution in delivering its objectives. 5. Integration The committee will support the integration of clinical, organisational and financial risk management systems across the Trust with that of the business planning process. It will promote a holistic approach to management and encourage all staff to provide safe, effective, timely and efficient care and treatment to patients, within a safe, open and learning environment. The committee chair will work with the executive team and Board to integrate clinical, financial and organisational governance and risk management processes and systems. 6. Membership Chair: Associate Director of Service Development Deputy Chair: Associate Director of Quality Improvement Nominated Non-Executive Director Chief Executive Director of Nursing (Nominated Deputy ADNS) Medical Director (Nominated Deputy Associate Medical Director) Director of Finance (Nominated Deputy Deputy Director of Finance) Associate Director of Quality Improvement (Nominated Deputy Research, Audit & Effectiveness Manager) Page 17 of 23

18 Associate Director of Human Resources and Organisational Development (Nominated Deputy Head of Workforce) General Manager, SACC General Manager, C&CM Business Manager, Support Services, Deputy Director of Nursing and Governance Head of Risk Management Estates Manager Head of Workforce Marketing and Communications Manager Head of Information Head of Procurement Head of IT 7. Attendance Members are expected to attend at least 3 of the 4 meetings held each year but should aim to attend all scheduled meetings. Where they are unable to attend, they should send their designated nominated deputy. All Non Executive Directors have the right to attend this meeting. 8. Quorum and Frequency The Chair or Deputy Chair and 1 Executive/Associate Director plus a minimum of 6 other members will constitute quorum. The Committee will meet quarterly. 9. Reporting The Committee will report to the Trust Board via hot topics, minutes and an annual report. The Committee will receive reports from the following sub-committees: Health and Safety (Chair Director of Nursing; bi-monthly) Information Governance Committee (Chair - Director of Finance ; bi-monthly) Emergency Planning Group (Chair Deputy Director of Nursing ; bi-monthly) 10. Conduct of Committee Meetings The chair of the committee will ensure that the appropriate processes are followed:- Minutes are kept by the secretary to the committee The agenda includes the following standard items o Matters arising o Action log o Risk Management o Information Management o Health and Safety o Estates o Business Continuity & Emergency Planning o Governance Page 18 of 23

19 o Any other Business o Date of next meeting The agenda and supporting papers will be sent out to committee members 5 working days prior to the committee, unless authorised by the Chair for exceptional circumstances Authors of papers presented must use the required template and indicate whether the paper is for decision by the committee, for discussion, for information or for approval. Presenters of papers can expect all committee members to have read the papers and should keep to a summary that outlines the purpose of their paper/report and key issues. Committee members may question the presenter. Page 19 of 23

20 Appendix 2 Department / Ward Risk Register Date Risk Where was the risk identified and when? What can you do today to control the risk? Likelihood Impact Outcome Is the control sustainable Y /N Action/Control (Do we need to put in place a sustainable control? If not, why not? Timescales for implementation and resource implications Responsible Person Review Date Assurance Ward/Department Directorate Corporate Page 20 of 23

21 ssue x [date] Issue 2.0 August 2008 Risk Management Strategy Current Version is held on the Intranet Check with Intranet that this printed copy is the latest issue Committee Structure Audit Committee Investment Committee Charitable Funds Nominations & Remuneration (Execs) Board of Directors Executive Team Service Improvement Board Council of Governors Nominations & Remuneration (Non-Execs) Finance - Fundraising Committee -Robert Owen House Committee - IT Programme Board - Capital Control Group -Service and Cost Improvement Group Clinical Quality - Drugs & Therapeutics - Clinical Effectiveness & Audit - Cancer Services - Diabetes Steering Group - Transfusion - Critical Care Delivery Group - Research - Public Health - Resuscitation - Infection Prevention Patient & Family Experience Workforce Corporate Readiness - Safeguarding - Equality & Diversity - Learning & Development - Staff Forum - Partnership Forum - LNC - Health and Safety -Information Governance - Emergency Planning March 2011 V4 Page 20 of 23

22 ssue x [date] Issue 2.0 August 2008 Risk Management Strategy Current Version is held on the Intranet Check with Intranet that this printed copy is the latest issue Endorsed by: Name of Lead Clinician/Manager or Committee Chair Position of Endorser or Name of Endorsing Committee Date Raj Jain CEO/Risk Management Committee 4 th July Raj Jain CEO/Risk Management Committee 7 th July 2009 Neil Large (Chair) Board of Directors 26 th Page 20 of 23

23 ssue x [date] Issue 2.0 August 2008 Risk Management Strategy Current Version is held on the Intranet Check with Intranet that this printed copy is the latest issue Record of Changes to Document - Issue number: 2.1 Changes approved in this document: Date: 12/09/08 Section Amendment (shown in bold Deletion Addition Reason Number italics) Appendix 2 Committee Structure Previous reporting structure. New reporting structure Structure corrected to Structure re-approved by reflect actual sub Board of Directors April 09 committees reporting rather than processed being discussed. Changes approved in this document Date 1/9/2009 Roles and New staff roles and Role of Head of Corporate Deputy Director of Nursing Change in staff Responsibilities responsibilities added Risk Appendix 1 New Terms of Reference of Previous Terms of Reference Annual review of Risk Management Committee archived on Z drive LHCH Terms of Reference Changes approved in this document Date 14/3/2010 Appendix 3 Learning needs for Risk Nil New appendix NHSLA requirement Management Awareness Section 7.2 Changes to the reporting of Nil New section LPCT requirement page 10 SUI Issue No 3.2 Page 23 of 23

RISK MANAGEMENT STRATEGY 2014-17

RISK MANAGEMENT STRATEGY 2014-17 RISK MANAGEMENT STRATEGY 2014-17 DOCUMENT NO: Lead author/initiator(s): Contact email address: Developed by: Approved by: DN128 Head of Quality Performance Julia.sirett@ccs.nhs.uk Quality Performance Team

More information

CONTROLLED DOCUMENT. Number: Version Number: 4. On: 25 July 2013 Review Date: June 2016 Distribution: Essential Reading for: Information for:

CONTROLLED DOCUMENT. Number: Version Number: 4. On: 25 July 2013 Review Date: June 2016 Distribution: Essential Reading for: Information for: CONTROLLED DOCUMENT Risk Management Strategy and Policy CATEGORY: CLASSIFICATION: PURPOSE: Controlled Number: Document Version Number: 4 Controlled Sponsor: Controlled Lead: Approved By: Document Document

More information

How To Manage Risk In Ancient Health Trust

How To Manage Risk In Ancient Health Trust SharePoint Location Non-clinical Policies and Guidelines SharePoint Index Directory 3.0 Corporate Sub Area 3.1 Risk and Health & Safety Documents Key words (for search purposes) Risk, Risk Management,

More information

Risk Management Strategy

Risk Management Strategy Risk Management Strategy A Summary for Patients & Visitors This leaflet has been designed to provide information on the Trust s Risk Management Strategy and how we involve patients and the public in reducing

More information

Corporate Health and Safety Policy

Corporate Health and Safety Policy Corporate Health and Safety Policy November 2013 Ref: HSP/V01/13 EALING COUNCIL Table of Contents PART 1: POLICY STATEMENT... 3 PART 2: ORGANISATION... 4 2.1 THE COUNCIL:... 4 2.2 ALLOCATION OF RESPONSIBILITY...

More information

Risk Management Strategy

Risk Management Strategy Risk Management Strategy Version: 8 Approved by: Quality and Governance Committee Date approved: 31 July 2014 Ratified by: Trust Board of Directors Date ratified: Name of originator/author: Head of Patient

More information

Policy Document Control Page

Policy Document Control Page Policy Document Control Page Title Title: Information Governance Policy Version: 5 Reference Number: CO44 Keywords: Information Governance Supersedes Supersedes: Version 4 Description of Amendment(s):

More information

A Review of the NHSLA Incident Reporting and Management and Learning from Experience Standards. Assessment Outcomes. April 2003 - March 2004

A Review of the NHSLA Incident Reporting and Management and Learning from Experience Standards. Assessment Outcomes. April 2003 - March 2004 A Review of the NHSLA Incident Reporting and Management and Learning from Experience Standards Assessment Outcomes April 2003 - March 2004 September 2004 1 Background The NHS Litigation Authority (NHSLA)

More information

Quality and Engagement Sub Committee

Quality and Engagement Sub Committee Quality and Engagement Sub Committee 12 June 2012 Corporate Risk Register and Risk Management Strategy Executive Summary As part of authorisation, Blackpool Clinical Commissioning Group (CCG) must identify

More information

Policy and Procedure for Claims Management

Policy and Procedure for Claims Management Policy and Procedure for Claims Management RESPONSIBLE DIRECTOR: COMMUNICATIONS, PUBLIC ENGAGEMENT AND HUMAN RESOURCES EFFECTIVE FROM: 08/07/10 REVIEW DATE: 01/04/11 To be read in conjunction with: Complaints

More information

Information Governance Strategy

Information Governance Strategy Information Governance Strategy Document Status Draft Version: V2.1 DOCUMENT CHANGE HISTORY Initiated by Date Author Information Governance Requirements September 2007 Information Governance Group Version

More information

RISK MANAGEMENT STRATEGY and FRAMEWORK. Including risk assessment, risk register, risk management process, risk committee and risk awareness training

RISK MANAGEMENT STRATEGY and FRAMEWORK. Including risk assessment, risk register, risk management process, risk committee and risk awareness training RISK MANAGEMENT STRATEGY and FRAMEWORK Including risk assessment, risk register, risk management process, risk committee and risk awareness training Document Reference: Document Owner: Accountable Committee:

More information

Trust Board Report. Review of the effectiveness of the IM&T Committee

Trust Board Report. Review of the effectiveness of the IM&T Committee 1. Introduction Trust Board Report Review of the effectiveness of the The meets every eight weeks, with a specific responsibility for governance, strategic direction, approval and direction of developments

More information

RISK MANAGEMENT POLICY. Version 3

RISK MANAGEMENT POLICY. Version 3 RISK MANAGEMENT POLICY Version 3 Version: Version 3 Version 3 Authors: Liz Hollman, Mary Klaus, Sarah Langan-Hart Approved by: Healthcare Governance Committee Trust Board Approved date: May 2009 Review

More information

Risk Management Policy

Risk Management Policy Risk Management Policy DOCUMENT CONTROL Developed by: Date: Origination: Quality, Systems & Shared s March 2014 Authorised by: Colette Kelleher April 2014 DOCUMENT REVIEW HISTORY Original Circulation date:

More information

TRUST SECURITY MANAGEMENT POLICY

TRUST SECURITY MANAGEMENT POLICY TRUST SECURITY MANAGEMENT POLICY EXECUTIVE SUMMARY The Board recognises that security management is an integral part of good, effective and efficient risk management practise and to be effective should

More information

RISK MANAGEMENT FRAMEWORK. 2 RESPONSIBLE PERSON: Sarah Price, Chief Officer

RISK MANAGEMENT FRAMEWORK. 2 RESPONSIBLE PERSON: Sarah Price, Chief Officer RISK MANAGEMENT FRAMEWORK 1 SUMMARY The Risk Management Framework consists of the following: Risk Management policy Risk Management strategy Risk Management accountability Risk Management framework structure.

More information

RISK MANAGEMENT POLICY AND PROCEDURES

RISK MANAGEMENT POLICY AND PROCEDURES RISK MANAGEMENT POLICY AND PROCEDURES Version: 6.4 Authorisation Committee: Date of Authorisation: Ratification Committee Level 1 documents: Date of Ratification Level 1 document: Signature of ratifying

More information

Business Continuity Policy and Business Continuity Management System

Business Continuity Policy and Business Continuity Management System Business Continuity Policy and Business Continuity Management System Summary: This policy sets out the structure for ensuring that the PCT has effective Business Continuity Plans in place in order to maintain

More information

Version: 3.0. Effective From: 19/06/2014

Version: 3.0. Effective From: 19/06/2014 Policy No: RM66 Version: 3.0 Name of Policy: Business Continuity Planning Policy Effective From: 19/06/2014 Date Ratified 05/06/2014 Ratified Business Service Development Committee Review Date 01/06/2016

More information

Integrated Risk Management Policy

Integrated Risk Management Policy Integrated Management Policy Document reference number Document developed by Quality and Patient Safety Directorate Revision number 4 Document approved by Quality and Patient Safety Directorate Approval

More information

Risk Management Policy and Process Guide

Risk Management Policy and Process Guide Risk Management Policy and Process Guide Status: pending Next review date: December 2015 Page 1 Information Reader Box Directorate Medical Nursing Patients & Information Commissioning Operations (including

More information

Claims Management Policy

Claims Management Policy Claims Management Policy GOV 08 October 2007 GOV 08 Claims Management Policy 3.doc Page 1 of 12 Document Management Title of document Claims Management Policy Type of document Policy GOV 08 Description

More information

SOMERSET PARTNERSHIP NHS FOUNDATION TRUST RECORDS MANAGEMENT STRATEGY. Report to the Trust Board 22 September 2015. Information Governance Manager

SOMERSET PARTNERSHIP NHS FOUNDATION TRUST RECORDS MANAGEMENT STRATEGY. Report to the Trust Board 22 September 2015. Information Governance Manager SOMERSET PARTNERSHIP NHS FOUNDATION TRUST RECORDS MANAGEMENT STRATEGY Report to the Trust Board 22 September 2015 Sponsoring Director: Author: Purpose of the report: Key Issues and Recommendations: Director

More information

INFORMATION GOVERNANCE POLICY

INFORMATION GOVERNANCE POLICY INFORMATION GOVERNANCE POLICY Name of Policy Author: Name of Review/Development Body: Ratification Body: Ruth Drewett Information Governance Steering Group Committee Trust Board : April 2015 Review date:

More information

Type of change. V02 Review Feb 13. V02.1 Update Jun 14 Section 6 NPSAS Alerts

Type of change. V02 Review Feb 13. V02.1 Update Jun 14 Section 6 NPSAS Alerts Document Title Reference Number Lead Officer Author(s) (name and designation) Ratified By Central Alerting System (CAS) Policy NTW(O)17 Medical Director Tony Gray Head of Safety and Patient Experience

More information

Job Description. Information Governance & Health Records Manager

Job Description. Information Governance & Health Records Manager Job Description POST: GRADE: RESPONSIBLE TO: ACCOUNTABLE TO: Information Governance Facilitator A4C Band 3 0.93 WTE 35 Hours per week Information Governance & Health Records Manager Head of Information

More information

Bedford Group of Drainage Boards

Bedford Group of Drainage Boards Bedford Group of Drainage Boards Risk Management Strategy Risk Management Policy January 2010 1 Contents 1. Purpose, Aims & Objectives 2. Accountabilities, Roles & Reporting Lines 3. Skills & Expertise

More information

Standard 1. Governance for Safety and Quality in Health Service Organisations. Safety and Quality Improvement Guide

Standard 1. Governance for Safety and Quality in Health Service Organisations. Safety and Quality Improvement Guide Standard 1 Governance for Safety and Quality in Health Service Organisations Safety and Quality Improvement Guide 1 1 1October 1 2012 ISBN: Print: 978-1-921983-27-6 Electronic: 978-1-921983-28-3 Suggested

More information

Amendments History No Date Amendment 1 July 2015 Policy re approved with Job titles and roles updated 2 3 4 5 6 7

Amendments History No Date Amendment 1 July 2015 Policy re approved with Job titles and roles updated 2 3 4 5 6 7 Document Details Title Claims Management Policy Trust Ref No 1534-27272 Local Ref (optional) N/A Main points the document covers This policy and procedure details the arrangements for the notification

More information

Information Governance Strategy

Information Governance Strategy Information Governance Strategy ONCE PRINTED OFF, THIS IS AN UNCONTROLLED DOCUMENT. PLEASE CHECK THE INTRANET FOR THE MOST UP TO DATE COPY Target Audience: All staff employed or working on behalf of the

More information

Annual Governance Statement 2013/14

Annual Governance Statement 2013/14 31 Annual Governance Statement 2013/14 1. SCOPE OF RESPONSIBILITY ESPO is responsible for ensuring that its business is conducted in accordance with the law and proper standards, and that public money

More information

SOUTH CENTRAL AMBULANCE SERVICE NHS TRUST

SOUTH CENTRAL AMBULANCE SERVICE NHS TRUST SOUTH CENTRAL AMBULANCE SERVICE NHS TRUST Clinical and Quality Governance Strategy 2010-12 DOCUMENT INFORMATION Authors: Fizz Thompson, Director of Patient Care Benita Playfoot, Lead for Quality and Patient

More information

TRUST BOARD - 25 April 2012. Health and Safety Strategy 2012-13. Potential claims, litigation, prosecution

TRUST BOARD - 25 April 2012. Health and Safety Strategy 2012-13. Potential claims, litigation, prosecution def Agenda Item: 8 (i) TRUST BOARD - 25 April 2012 Health and Safety Strategy 2012-13 PURPOSE: To present to the Board the Trust Health and Safety Strategy 2012-13 PREVIOUSLY CONSIDERED BY: Health and

More information

Information Governance Policy

Information Governance Policy Information Governance Policy Version: 4 Bodies consulted: Caldicott Guardian, IM&T Directors Approved by: MT Date Approved: 27/10/2015 Lead Manager: Governance Manager Responsible Director: SIRO Date

More information

Claims Management Policy. Director of Corporate Affairs and Communications. First Issued On: 31 March 2009 (version 1.000)

Claims Management Policy. Director of Corporate Affairs and Communications. First Issued On: 31 March 2009 (version 1.000) Title: Reference No: Owner: Author: Claims Management Policy NYYPCT/COR/02 Director of Corporate Affairs and Communications Steve Mason, Legal Services Manager First Issued On: 31 March 2009 (version 1.000)

More information

Title. Learning from Incidents, Complaints and Claims. Description of Document

Title. Learning from Incidents, Complaints and Claims. Description of Document Title Description of Document Scope Author and designation Equality Impact Assessment (EIA) Associated Documents Supporting References Learning from Incidents, Complaints and Claims This policy identifies

More information

Information Governance Strategy

Information Governance Strategy Information Governance Strategy To whom this document applies: All Trust staff, including agency and contractors Procedural Documents Approval Committee Issue Date: January 2010 Version 1 Document reference:

More information

Waveney Lower Yare & Lothingland Internal Drainage Board Risk Management Strategy and Policy

Waveney Lower Yare & Lothingland Internal Drainage Board Risk Management Strategy and Policy Waveney Lower Yare & Lothingland Internal Drainage Board Risk Management Strategy and Policy Page: 1 Contents 1. Purpose, Aims & Objectives 2. Accountabilities, Roles & Reporting Lines 3. Skills & Expertise

More information

How To Be Accountable To The Health Department

How To Be Accountable To The Health Department CQC Corporate Governance Framework Introduction This document describes the components of CQC s Corporate Governance Framework: what it is intended to achieve, what the components of the Framework are

More information

Northern Ireland Blood Transfusion Service

Northern Ireland Blood Transfusion Service Northern Ireland Blood Transfusion Service Risk Management Strategy Northern Ireland Blood Transfusion Service Lisburn Road Belfast BT9 7TS Telephone No. 028 9032 1414 www.nibts.org Page 1 of 12 CONTENTS

More information

Information Governance Strategy. Version No 2.0

Information Governance Strategy. Version No 2.0 Plymouth Community Healthcare CIC Information Governance Strategy Version No 2.0 Notice to staff using a paper copy of this guidance. The policies and procedures page of PCH Intranet holds the most recent

More information

Policy for the Reporting and Management of Incidents and Near Misses

Policy for the Reporting and Management of Incidents and Near Misses IMPORTANT NOTE: This policy is under review. It will be incorporated into a single Incident Management Policy - CORP/RISK 13 v.3 which will also reflect NHS England s Serious Incident Framework published

More information

Incident reporting procedure

Incident reporting procedure Incident reporting procedure Number: THCCGCG0045 Version: V0d1 Executive Summary All incidents must be reported. This should be done as soon as practicable after the incident has been identified to ensure

More information

River Stour (Kent) Internal Drainage Board Risk Management Strategy and Policy

River Stour (Kent) Internal Drainage Board Risk Management Strategy and Policy River Stour (Kent) Internal Drainage Board Risk Management Strategy and Policy Page: 1 Contents 1. Purpose, Aims & Objectives 2. Accountabilities, Roles & Reporting Lines 3. Skills & Expertise 4. Embedding

More information

Central Alert System (CAS) Policy and Procedure Document Summary

Central Alert System (CAS) Policy and Procedure Document Summary Central Alert System (CAS) Policy and Procedure Document Summary To manage the distribution and response to internal and externally generated Safety Alerts, DOCUMENT NUMBER POL/002/053 DATE RATIFIED November

More information

Cost improvement plans Quality Impact Assessment (QIA)

Cost improvement plans Quality Impact Assessment (QIA) Trust Board in public REPORT TITLE: EXECUTIVE SPONSOR/AUTHOR: AUTHOR Date: 28 November 2013 Agenda Item: 3.2 Cost improvement plans Quality Impact Assessment (QIA) Paul Simpson (Chief Finance Officer)

More information

The Risk Management strategy sets out the framework that the Council has established.

The Risk Management strategy sets out the framework that the Council has established. Derbyshire County Council Management Policy Statement The Authority adopts a proactive approach to Management to achieve Best Value and continuous improvement and is committed to the effective management

More information

Risk Management Policy

Risk Management Policy Trust Board in Public March 2010 Agenda Item 10.3 Item: Risk Management Policy Synopsis: The Trust Board is requested to approve the move to APPROVE this Risk Management Policy as its strategy for managing

More information

Business Continuity Management Framework 2014 2017

Business Continuity Management Framework 2014 2017 Business Continuity Management Framework 2014 2017 Blackpool Council Business Continuity Framework V3.0 Page 1 of 13 CONTENTS 1.0 Forward 03 2.0 Administration 04 3.0 Policy 05 4.0 Business Continuity

More information

Report to Trust Board

Report to Trust Board Report to Trust Board Date of Board Meeting: 25 th November 2009 Subject: Trust Board Lead: NHS Litigation Authority (NHSLA) Assessment Preparation Rosie Musson Head of and Partnerships Presented by: Rosie

More information

Central Alert System (CAS) Policy and Procedure

Central Alert System (CAS) Policy and Procedure Central Alert System (CAS) Policy and Procedure POLICY NUMBER Risk, Health & Safety.068 POLICY VERSION RATIFYING COMMITTEE Professional Practice Forum Most Recent DATE RATIFIED 26 April 2015 DATE OF EQUALITY

More information

Corporate Health and Safety Policy

Corporate Health and Safety Policy Corporate Health and Safety Policy Publication code: ED-1111-003 Contents Foreword 2 Health and Safety at Work Statement 3 1. Organisation and Responsibilities 5 1.1 The Board 5 1.2 Chief Executive 5 1.3

More information

OAKPARK SECURITY SYSTEMS LIMITED. Health & Safety Policy. Requests or suggestions for amendment to this procedure

OAKPARK SECURITY SYSTEMS LIMITED. Health & Safety Policy. Requests or suggestions for amendment to this procedure OAKPARK SECURITY SYSTEMS LIMITED Requests or suggestions for amendment to this procedure should be submitted to the owner of the process PROCESS OWNER: MANAGEMENT TEAM Current version: PREVIOUS VERSION

More information

SAFETY and HEALTH MANAGEMENT STANDARDS

SAFETY and HEALTH MANAGEMENT STANDARDS SAFETY and HEALTH STANDARDS The Verve Energy Occupational Safety and Health Management Standards have been designed to: Meet the Recognised Industry Practices & Standards and AS/NZS 4801 Table of Contents

More information

Preparation of a Rail Safety Management System Guideline

Preparation of a Rail Safety Management System Guideline Preparation of a Rail Safety Management System Guideline Page 1 of 99 Version History Version No. Approved by Date approved Review date 1 By 20 January 2014 Guideline for Preparation of a Safety Management

More information

Risk Management Committee Charter

Risk Management Committee Charter Ramsay Health Care Limited ACN 001 288 768 Risk Management Committee Charter Approved by the Board of Ramsay Health Care Limited on 29 September 2015 Ramsay Health Care Limited ABN 57 001 288 768 Risk

More information

Policy: D9 Data Quality Policy

Policy: D9 Data Quality Policy Policy: D9 Data Quality Policy Version: D9/02 Ratified by: Trust Management Team Date ratified: 16 th October 2013 Title of Author: Head of Knowledge Management Title of responsible Director Director of

More information

Risk management strategy

Risk management strategy The Whittington Hospital Risk management strategy Revised April 2009 Revised December 2009 Reviewed July 2010 To be reviewed March 2011 1 1. What is risk management? Risk management is the systematic identification,

More information

Business Continuity (Policy & Procedure)

Business Continuity (Policy & Procedure) Business Continuity (Policy & Procedure) Publication Scheme Y/N Can be published on Force Website Department of Origin Force Operations Policy Holder Ch Supt Head of Force Ops Author Business Continuity

More information

INFORMATION GOVERNANCE POLICY

INFORMATION GOVERNANCE POLICY INFORMATION GOVERNANCE POLICY Primary Intranet Location Information Management & Governance Version Number Next Review Year Next Review Month 7.0 2018 January Current Author Phil Cottis Author s Job Title

More information

A Guide to Corporate Governance for QFC Authorised Firms

A Guide to Corporate Governance for QFC Authorised Firms A Guide to Corporate Governance for QFC Authorised Firms January 2012 Disclaimer The goal of the Qatar Financial Centre Regulatory Authority ( Regulatory Authority ) in producing this document is to provide

More information

Claims Management Policy

Claims Management Policy Claims Management Policy April 2015 Author: Responsibility: Janet Young, Governance & Risk Manager All Staff should adhere to this policy Effective Date: April 2015 Review Date: April 2017 Reviewing/Endorsing

More information

NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00)

NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00) NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00) Subject and version number of document: Serial Number: Business Continuity Management Policy

More information

Information Governance Framework and Strategy. November 2014

Information Governance Framework and Strategy. November 2014 November 2014 Authorship : Committee Approved : Chris Wallace Information Governance Manager CCG Senior Management Team and Joint Trade Union Partnership Forum Approved Date : November 2014 Review Date

More information

RECORDS MANAGEMENT POLICY

RECORDS MANAGEMENT POLICY RECORDS MANAGEMENT POLICY Version 8.0 Purpose: For use by: This document is compliant with /supports compliance with: To outline the lifecycle of a record and to provide guidance on retention and disposal

More information

Clinical Incident Management Policy

Clinical Incident Management Policy Clinical Management Policy Policy Name: Clinical Management Document Number: 1 Page 1 of 13 Policy Portfolio Owner: Manager, Quality and Clinical Governance/General Managers Policy Contact Person: Manager,

More information

Board of Directors Meeting

Board of Directors Meeting Board of Directors Meeting Date: 28 th November 2007 Agenda item: Title: Prepared by: Presented by: Action required: 7.1 Part I Paul Smith, Governance Manager Marie-Noelle Orzel, Director of Nursing &

More information

BUSINESS CONTINUITY MANAGEMENT POLICY

BUSINESS CONTINUITY MANAGEMENT POLICY BUSINESS CONTINUITY MANAGEMENT POLICY Version No: 1 Issue Status: awaiting Trust Board approval Date of Ratification: 11th April 2012 Ratified by: Risk Management Committee Policy Author(s): Stuart Coalwood

More information

CLAIMS MANAGEMENT & INVESTIGATION POLICY. Clinical Negligence, Personal Injury & Property Claims. 3.0 Corporate. 3.2 Trustwide Management

CLAIMS MANAGEMENT & INVESTIGATION POLICY. Clinical Negligence, Personal Injury & Property Claims. 3.0 Corporate. 3.2 Trustwide Management CLAIMS MANAGEMENT & INVESTIGATION POLICY Clinical Negligence, Personal Injury & Property Claims SharePoint Location Non-Clinical Policies and Guidelines SharePoint Index Directory 3.0 Corporate Sub Area

More information

Audit and Performance Committee Report

Audit and Performance Committee Report Audit and Performance Committee Report Date: 3 February 2016 Classification: Title: Wards Affected: Financial Summary: Report of: Author: General Release Maintaining High Ethical Standards at the City

More information

BUSINESS CONTINUITY MANAGEMENT POLICY

BUSINESS CONTINUITY MANAGEMENT POLICY BUSINESS CONTINUITY MANAGEMENT POLICY AUTHORISED BY: DATE: Andy Buck Chief Executive March 2011 Ratifying Committee: NHS Rotherham Board Date Agreed: Issue No: NEXT REVIEW DATE: 2013 1 Lead Director John

More information

INTEGRATED GOVERNANCE FRAMEWORK

INTEGRATED GOVERNANCE FRAMEWORK INTEGRATED GOVERNANCE FRAMEWORK V1.0 23 Jul 14 Table of Contents 1. INTRODUCTION... 3 2. STRATEGIC OBJECTIVES... 4 3. SCOPE OF THE INTEGRATED GOVERNANCE FRAMEWORK... 4 3.1 Definitions of Governance...

More information

PM Governance. Executive Team ADCA ADCA

PM Governance. Executive Team ADCA ADCA Item 6.5a Action Plan against the Recommendations Made in the Review of Risk Management Arrangements by PM Governance, November 2014 Key: PM Governance Paul Moore, Risk Consultant ADCA Associate Director

More information

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE TRUST HEALTHCARE GOVERNANCE COMMITTEE

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE TRUST HEALTHCARE GOVERNANCE COMMITTEE SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE TRUST HEALTHCARE GOVERNANCE COMMITTEE I TO BE HELD ON MONDAY 26 NOVEMBER 2012 Subject: Supporting Director: Author: Status

More information

Paper J WEST LEICESTERSHIRE CLINICAL COMMISSIONING GROUP BOARD MEETING. 10 February 2015. Governance How we manage our business

Paper J WEST LEICESTERSHIRE CLINICAL COMMISSIONING GROUP BOARD MEETING. 10 February 2015. Governance How we manage our business Paper J WEST LEICESTERSHIRE CLINICAL COMMISSIONING GROUP BOARD MEETING 10 February 2015 Title of the report: Section: Report by: Presented by: Risk Management Strategy & Policy Governance How we manage

More information

Policy for Care Quality Commission Essential standards of quality and safety self assessment and assurance process

Policy for Care Quality Commission Essential standards of quality and safety self assessment and assurance process Policy No: RM76 Version: 1.1 Name of Policy: Essential standards of quality and safety self assessment and assurance process Effective From: 25/04/2013 Date Ratified 15/03/2013 Ratified Patient, Quality,

More information

Trust Informatics Policy. Information Governance. Information Governance Policy

Trust Informatics Policy. Information Governance. Information Governance Policy Trust Informatics Policy Information Governance Policy Reference: TIP/IG/IGP I:\IG\IGM\IGT\March 2011\Document Library\Policies\Approved/ - 1 Document Control Policy Title Author/Contact Document Reference

More information

Corporate Health and Safety Strategy

Corporate Health and Safety Strategy Corporate Health and Safety Strategy 2010-2013 Policy Author: Health and Safety Committee Policy Owner (for updates) Head of Estates and Facilities Engagement and Consultation Groups: Approval Record Date

More information

RISK MANAGEMENT STRATEGY

RISK MANAGEMENT STRATEGY RISK MANAGEMENT STRATEGY 1 Introduction The purpose of this document is to outline a which facilitates the effective recognition and management of risks facing the University. The Combined Code on Corporate

More information

OHSMS Implementation Guide

OHSMS Implementation Guide OHSMS Implementation Guide Developed by the Employee Health Unit, Department of Education and Early Childhood Development and Marsh Pty Ltd. Published by the Employee Health Unit, Department of Education

More information

Process for reporting and learning from serious incidents requiring investigation

Process for reporting and learning from serious incidents requiring investigation Process for reporting and learning from serious incidents requiring investigation Date: 9 March 2012 NHS South of England Process for reporting and learning from serious incidents requiring investigation

More information

Risk Management Policy

Risk Management Policy K Risk Management Policy Reference Number Version Status Executive Lead(s) Name and Job Title Author(s) Name and Job Title 52 6 Current Neil Riley Trust Secretary Andy Challands Assurance Manager Approval

More information

Bridgend County Borough Council. Corporate Risk Management Policy

Bridgend County Borough Council. Corporate Risk Management Policy Bridgend County Borough Council Corporate Risk Management Policy December 2014 Index Section Page No Introduction 3 Definition of risk 3 Aims and objectives 4 Strategy 4 Accountabilities and roles 5 Risk

More information

Corporate Risk Management Policy

Corporate Risk Management Policy Corporate Risk Management Policy Managing the Risk and Realising the Opportunity www.reading.gov.uk Risk Management is Good Management Page 1 of 19 Contents 1. Our Risk Management Vision 3 2. Introduction

More information

Best Practice Policy

Best Practice Policy Best Practice Policy Reference No: P_CIG_06 Version: Version 3 Ratified by: LCHS Trust Board Date ratified: 29 th July 2014 Name of originator/author: Name of responsible committee/individual: Deputy Chief

More information

INFORMATION GOVERNANCE POLICY

INFORMATION GOVERNANCE POLICY INFORMATION GOVERNANCE POLICY Version: 3.2 Authorisation Committee: Date of Authorisation: May 2014 Ratification Committee Level 1 documents): Date of Ratification Level 1 documents): Signature of ratifying

More information

Health and Safety Management Standards

Health and Safety Management Standards Health and Safety Management Standards Health and Safety Curtin University APR 2012 PAGE LEFT INTENTIONALLY BLANK Page 2 of 15 CONTENTS 1. Introduction... 4 1.1 Hierarchy of Health and Safety Documents...

More information

Risk Management Strategy

Risk Management Strategy Risk Management Strategy This section is to be completed by the Policy Custodian Name of Originator: Name of Responsible Committee / Individual: ECCG Clinical Commissioning Group Quality & Safety Committee

More information

RISK MANAGEMENT POLICY AND STRATEGY. Document Status: Draft. Approved by. Appendix 1. Originator: A Struthers. Updated: A Struthers

RISK MANAGEMENT POLICY AND STRATEGY. Document Status: Draft. Approved by. Appendix 1. Originator: A Struthers. Updated: A Struthers Appendix 1 RISK MANAGEMENT POLICY AND STRATEGY Document Status: Draft Originator: A Struthers Updated: A Struthers Owner: Executive Director Corporate Services Version: 01.01.03 Date: 30/3/14 Approved

More information

Council Meeting Agenda 27/07/15

Council Meeting Agenda 27/07/15 3 Risk Management Framework Abstract Council s Risk Management Framework ( the Framework ) was adopted by Council in 2012. The Framework provides structure and guidance to Council s risk management activities

More information

Policy for investigating Incidents Claims and complaints. Contents

Policy for investigating Incidents Claims and complaints. Contents Policy for investigating Incidents Claims and complaints Classification: Policy Lead Author: Paul Dodd Head of risk management Additional author(s): N/A Authors Division: Corporate Unique ID: TW1(10) Issue

More information

WORK HEALTH AND SAFETY

WORK HEALTH AND SAFETY WORK HEALTH AND SAFETY SCOPE POLICY Work Health and Safety System Work Health and Safety Objectives Roles and Responsibilities Executive Responsibilities Manager Responsibilities Worker Responsibilities

More information

Board of Directors 22 nd May 2015

Board of Directors 22 nd May 2015 AGENDA ITEM: Item 14 Board of Directors 22 nd May 2015 PRESENTED BY: PREPARED BY: Jan Bloomfield, Executive Director of Workforce and Communications Denise Needle, Deputy Director of workforce (Development)

More information

Records Management and Information Lifecycle Strategy

Records Management and Information Lifecycle Strategy LINCOLNSHIRE PARTNERSHIP NHS FOUNDATION TRUST Records Management and Information Lifecycle Strategy DOCUMENT VERSION CONTROL Document Type and Title: Strategy New or Replacing: Revised/Updated Version

More information

INFORMATION RISK MANAGEMENT POLICY

INFORMATION RISK MANAGEMENT POLICY INFORMATION RISK MANAGEMENT POLICY DOCUMENT CONTROL: Version: 1 Ratified by: Steering Group / Risk Management Sub Group Date ratified: 21 November 2012 Name of originator/author: Manager Name of responsible

More information

RISK MANAGEMENT FRAMEWORK

RISK MANAGEMENT FRAMEWORK RISK MANAGEMENT FRAMEWORK DOCUMENT INFORMATION DOCUMENT TYPE: DOCUMENT STATUS: POLICY OWNER POSITION: INTERNAL COMMITTEE ENDORSEMENT: APPROVED BY: Strategic document Approved Manager Organisational Development

More information

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD ON 16 MAY 2012

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD ON 16 MAY 2012 B SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD ON 16 MAY 2012 Subject Supporting TEG Member Lead Author Status 1 Healthcare Governance

More information

Nursing Agencies. Minimum Standards

Nursing Agencies. Minimum Standards Nursing Agencies Minimum Standards 1 Contents Page Introduction 3 Values underpinning the standards 6 SECTION 1 - MINIMUM STANDARDS Management of the nursing agency 1. Management and control of operations

More information

The policy applies to all members of staff employed within the Trust who are involved in any aspect of alert dissemination, action, and /or review.

The policy applies to all members of staff employed within the Trust who are involved in any aspect of alert dissemination, action, and /or review. The Newcastle upon Tyne Hospitals NHS Foundation Trust Central Alert System (CAS) Policy and Procedure Version No.: 4.2 Effective From: 26 th May 2015 Expiry Date: 26 th May 2018 Date Ratified: 11 th May

More information