Informance the QlikView partner for law firms

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1 Informance the QlikView partner for law firms We provide the QlikView Business Discovery platform to law firms who want true self-service BI that empowers users and drives business growth. Informance The QlikView partner for law firms

2 Law firms are currently being challenged by many internal and external factors as well as a continuous stream of changes that must be dealt with such as Alternative Business Structures and the Jackson Reforms. In addition, the increased level of merger and acquisition activities, plus a greater demand from clients are all placing a strain on financial resources. Informance is one of the most experienced QlikView solution providers in the UK and Ireland. As well as law firms, we have customers in many other business sectors which enables us to cross fertilise over several business practices, resulting in a solution that meets their needs and helps them improve operations and profitability. We have helped a number of eminent law firms in the UK to improve their financial position, with a measurable improvement in lock up, increased realisation and improved profitability. QlikView provides firms with a dynamic, near real-time view of all their business information. It improves business agility by enabling firms to manage key performance indicators better and empowers users by giving them the facts they need to monitor their performance and recognise business development opportunities as they arise. QlikView supports business management and enhances knowledge by providing one version of the truth. It extracts data from multiple sources, all at the same time, and answers any question about any area of your business instantly. It offers analysis on demand by providing users with real-time information displayed through intuitive, role-focussed dashboards that enable firms to perform detailed analysis at the click of a mouse. QlikView enables firms to consolidate, search, visualise and analyse all of their data, no matter where or how it is stored, for un-precendented business insight. Copyright Informance 2014.

3 Informance The QlikView partner for law firms Jonathan Swan, Operations & IT Director for Roythornes says: QlikView has far exceeded our expectations and has enabled us to become more proactive in the monitoring of our performance resulting in more agility within the management of our business. QlikView for law firms Following changes to the legal market, law firms are acutely aware of the need to adapt to external forces and make changes to their business model in order to stay ahead of the competition. Increasing revenues by generating new business and improving profitability through better forecasting are the fundamental goals for any firm, but these can only be met by creating complete visibility throughout the firm. It is only with the right business transparency, accuracy of data and speed of decision-making that firms can truly identify business opportunities as they arise. This is where QlikView thrives as it speeds up the reporting process and analyses business information accurately and in near real-time, enabling everyone within the firm to generate unique insight and drive business growth. QlikView integrates all of your mission-critical business systems and transforms data into strategic information for planning, decision-making, financial monitoring and performance management with digital dashboards displaying information on: Management of lock up Debt analysis WIP analysis Time recording analysis Billing analysis Disbursement analysis Matter Analysis Client and matter profitability Top performers Business development index HR management Marketing QlikView Business Discovery Delivery Personalised legal fee earner dashboard displays Speed and accuracy for monthly reporting Ease of use for fee earners Client access to personalised dashboards for matter and billing information Associative analysis Multi-dimensional analysis with readily available charting tools Web-based, up-to-date information via any device including smart phones and tablets Benefits Greater transparency and business knowledge Improved management information Profitability analysis right down to client and matter level A reduction in lock-up, resulting in improved cash flow Better management of realisation, resulting in increased margins An improvement in firm profitability Simplified strategic analysis and planning Improved marketing, resulting in higher client engagement Increased revenue and a decrease in operating costs

4 QlikView s Legal Dashboards QlikView s dashboards offer firms complete business transparency by collating data into a single source and improving the speed and quality of information so that staff at all levels can make more informed business decisions. Everybody accesses the same data - so only one version of the truth. The dashboards are totally customisable and provide instant information straight to the user s desktop at the click of a mouse. With analysis on demand, they improve decision-making, strategic planning and business development and provide partners, managers and fee-earners with a live insight into financials, performance measures and client trends. They also provide management teams with access to client and matter profitability which enables them to instantly measure the performance of the firm s fee-earners. Legal dashboard QlikView s legal dashboards offer a simplified method for measuring performance either by firm, department or individual. Using the concept of managing by exception, users can quickly focus on what needs to be reviewed, rather than being presented with a mass of numbers with no indication of where to start. Individual view Key performance indicators can be displayed for the firm as a whole or at office, department or fee-earner level. The dashboards can be tailored to report either on team or individual roles and key performance indicators can be shown via client manager, matter manager or fee earner. Delivered as standard is the data that gives users an immediate insight into what needs to be analysed. Lindsay Birch, Chief Operating Officer for Tods Murray says: We were instantly impressed by QlikView and this made our decision making process easy and quick to make. We could see that QlikView would make our lives easier as we felt it offered something none of the other business intelligence solutions on the market were able to provide. Copyright Informance 2014.

5 Informance The QlikView partner for law firms Debt analysis dashboard QlikView s dashboard s offer users a simplified tool for the management and control of outstanding debt. Role-focussed dashboards give users the ability to analyse debt from a firm level right down to individual transaction. Drilling down into the dashboard to show an individual s performance is simple and as the data is secure, users can only see what they have permission to view. Debt analysis dashboard 2 They offer a simplified tool for the management and control of outstanding work-in-progress. Role-focussed dashboards provide data by firm, office, department or individual transaction and users can analyse WIP right down to matter level and examine ageing to reduce lock-up and help realise cash quicker. They improve the management of billing through better analysis of billing and realisation using live data visualisation. QlikView s associative in-memory technology facilitates the ability for users to drill-down and analyse data in a faster and more intuitive way than with traditional business intelligence stacks. WIP analysis Billing analysis

6 Pricing dashboard 1 Pricing Dashboards QlikView offers a simplified tool for the management of a firm s pricing. Pricing dashboard 2 Its role-focussed dashboards offer users rapid matter pricing and collaborative analysis for the realisation and profitability of potential new work. They provide dynamic what if analysis for matter pricing which provides the user with the ability to determine the effects of rate, overhead, salary and time changes for realisation and profitability. Business development dashboard Business Development Dashboards QlikView improves marketing and business development by enabling firms to consolidate and expand on the client services they offer by giving staff a better understanding of their clients using a targeted analysis of client work, client engagement and client satisfaction. Paul Medcalfe, IT Manager for Fentons part of Slater & Gordon says: The speed of QlikView was demonstrated by the fact that we had a working version of it running with our live data within a day. Copyright Informance 2014.

7 Informance The QlikView partner for law firms Jonathan Street, Project Manager for Barlow Robbins says: When we saw QlikView it blew all the other reporting tools we had seen out of the water. It was incredibly powerful, yet the user interface was intuitive and simple to use. QlikView Business Discovery QlikView s unique technology makes it fundamentally different from any other business intelligence (BI) tool as it enables millions of rows of data to be pulled from multiple sources and analysed in real time. Whereas traditional BI tools can only answer preordained questions, QlikView users can interactively explore their data and change search parameters as they go. Its simple, ad-hoc analysis enables firms to stay dynamic and responsive and it makes finding, understanding and presenting information simple. Extending QlikView Business Development and Marketing QlikView s business development dashboards help firms support effective marketing, drive social engagement, identify direction and boost revenue. They enable firms to monitor the effectiveness of their marketing activities and identify which initiatives are working and how clients or prospects respond. Firms can gain a complete picture of their clients and give them a business development score based on metrics for: marketing engagement, relationship activity, relationship density and work index which can be linked into client profitability and key performance indicators. The dashboard also monitors social media trends to analyse PR and what employees, clients and peers are saying about the firm. QlikView Printed Reports nprinting, an add-on solution provides the ability to produce pixel perfect, hard copy reports via Microsoft Office, PDF or HTML. Informance is certified to deliver this solution. Human Resources QlikView s HR dashboards deliver vital insight to the human resources team enabling them to hire better by basing their decisions on hard facts gleaned from data rather than assumptions based on emotions. The dashboards improve decision-making by giving staff the data they need to build up a profile of staff and monitor their performance, absence, grievance, appraisal data, benefits and more. The dashboard can also be used to make informed decisions about candidates, making it easier for firms to choose the best people for the job. KliqPlan KliqPlan is a data-entry grid integrated with QlikView which enables users to enter new forecast and budget data. It has unlimited forecasting capabilities and uses a rich set of features to enable users to enter numbers and data items within QlikView with no limit to the number of dimensions that can be managed. Informance has partnered with KT Labs, a Qlik Technology Partner, to deliver this solution. GeoQlik GeoQlik is a multi-scale mapping tool fully integrated within QlikView that enables users to work faster by displaying information in maps and charts. It is used to decode information and improve business performance and can be used by firms to identify key client areas, client trends and service usage Informance has partnered with Business Geografic, a Qlik Technology Partner to deliver this solution.

8 In addition to the QlikView software, we provide an end-to-end service that helps your firm create and deliver your reporting, analytics and BI vision. Implementation We have a well proven implementation methodology and our experience in the legal market means that we can guide your firm to get the best results from it s QlikView application. Consulting As QlikView is fundamentally easier and faster to deploy than traditional BI solutions most firms find they can be up and running in just a few weeks. We can install and configure QlikView as a complete project delivery by working with you to provide the best practice guidance and passing our knowledge to your people. Training We provide certified, flexible training courses unique to law firms that are tailored to deliver the maximum value in the shortest time possible. We also run customised workshops that help our customers get the best from their QlikView application. Support We not only supply QlikView, but pride ourselves on delivering an exceptional customer service and real, measurable benefits. We offer support at every stage of engagement and provide customers with access to the online QlikView community; a virtual meeting place where users from all over the world can share ideas and get advice. About Informance Informance provides the QlikView Business Discovery platform to law firms who want to improve strategic decision making, operational efficiency and profitability. QlikView enables firms to extract data from multiple sources all at the same time and answer any question about any area of their business instantly for unprecedented business insight. Informance has an impressive legal customer list and delivers an end-to-end service including the QlikView software, dashboard development, implementation, consultancy, training and support. About Qlik Qlik is the company behind QlikView, the leading Business Discovery platform that delivers user-driven business intelligence to organisations of any size. More than 30,000 customers in 100 countries depend on QlikView to support their most important decisions and Qlik s success has placed it in the top three of Forbes 2012 list of America s 25 fastest-growing technology companies alongside Apple and LinkedIn. Informance Warwick Innovation Centre, Warwick Technology Park, Gallows Hill, Warwick, CV34 6UW. Tel: Web: Informance Limited. Company No: Registered in England and Wales. Registered Office: Warwick Innovation Centre, Warwick Technology Park, Gallows Hill, Warwick, CV34 6UW Copyright Informance To arrange a QlikView demonstration, call: