POWER Logistics. Your Partner in e-business Payment and Logistics Solution 縱 橫 物 流 服 務

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1 Your Partner in e-business Payment and Logistics Solution

2 About Power Logistics The ONLY Logistics Service Provider offer payment solution More than 200 staff ICT Flagship More than 100,000 sq ft Warehouse space for goods storage More than 50 vehicles for order delivery More than 50,000 transactions handled by epaylink per month Logistics Arm Wholly-owned subsidiary of PCCW Established in 2001

3 About Power Logistics Data and Printing Solution Warehouse Solution Distribution Solution Statement Printing Artwork Design Lettershop Membership Card Management Document Imaging 50,000 sq ft warehouse Labeling Repackaging Stock Replenishment Product Palletization Online Inventory Management B2B Delivery B2C Delivery Air/Sea Freight International Courier

4 A Total ecommerce Service Provider System Development Online Payment Logistics

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6 epaylink an Online Payment Gateway operated by A secure and reliable payment service that safeguards and facilitates electronic transmission of online payment plays a vital role to the success of e-business. Payment Method Acquiring Bank

7 Payment Flow Customer NAD Order Info Merchant Info. Order Info & Ref. # Net Price Credit Card Type Credit Card # Expired Date 4c 4d 4b 4a Issuing Bank VBV or Securecode POWER P/W Logistics

8 epaylink Payment Service Competitive pricing, NO deposit is required, NO rolling reserves Dedicated local customer service and technical support Easy deployment with no complications over software installation User-friendly and functions-rich merchant administration tools

9 epaylink with PPS Enables merchants to make use of PPS as their online debit payment gateway Provide more option to customers apart from credit card payment Guaranteed debit payment from customers bank account Lower risks of fraudulent online transactions save administrative costs and manpower PPS Users can conduct secure online transactions without exposing bank account or credit card details Simple and low cost implementation

10 Mode of Merchant Accounts Mode Nature Individual Merchant ( IM ) Direct Online Merchant Account with Acquiring Bank Merchant Aggregator ( MA ) An Online Merchant Account ride on epaylink s account Money Flow Transferred via Bank directly Transferred via epaylink Merchant Name Description Example Merchant s company name epaylink

11 Security Data Protection for Cardholder Security 128-bit SSL at network level 1024-bit RSA, 168-bit Triple-DES at application level Extra security measures on merchantside with proprietary private key encryption, on top of SSL for cardholder Safety Fully compliance with VISA Account Information Security (AIS) and MasterCard Site Data Protection (SDP) Program to protect cardholder s transaction information Advanced Firewall protection offered by PCCW Powerb@se Data Centre Professionalism A well defined Security Policy and Audit Procedure

12 Fraud Prevention Tools for Merchant Fraud Management System Fraud Score Cross Border Transaction Checking Verified by VISA and SecureCode Detection Transaction IP Country Detection Card Issuing Bank and Country Detection Transaction/Credit Card Limited Setting Transaction patterns comparison Fraud Prevention Mechanisms Transaction/Credit Card Limited Setting Black List IP/Credit Card Filtering Credit Card Validity Checking Fraud Report Security

13 Merchant Best Practices Be alert to transactions with any of these practices 1. First-time shopper 2. Orders with exceptional large transaction amount 3. Orders consisting of several of the same item 4. Orders shipped rush or overnight 5. Orders shipped to an international address 6. Cross-border Transactions 7. Orders from Internet addresses making use of free services or even bogus address 8. Orders shipped to a single address but made on multiple cards 9. Transactions carried out in or orders placed shipped to country of high credit card fraudulent risk 10. Multiple transactions on one card over a very short period of time 11. Multiple transactions on one card or similar cards with a single billing address but multiple shipping address 12. Multiple cards used from a single IP address

14 Merchant Best Practices Take Precautionary Measures 1. Do not deliver goods until the information is verified 2. Use of reliable logistics company 3. Ask for suitable identification e.g. Credit Card Statement Copy 4. Request cardholder signs additional order form. The signature should be the same as that on the back of the credit card

15 Why epaylink? epaylink MOTO Order Merchant Risk Low, Protected by VBV and SecureCode High Data Security High, SSL Encryption, AIS compliance Very Low Resource Allocation Minimal, Automatic High Transaction Time < 10 sec > 2 mins Transaction Checking Real Time, via epaylink admin. interface Monthly Statement Refund Easy, by several clicks Difficult Online Report Available, can download into excel format Not Available Operating Hours 24 X 7 Office Hours

16 Why epaylink? epaylink International Bank Provider Ease of Application Yes Yes Low VBV / MSC Free No Yes Reimbursement 0.5 to 1 month Varies months Deposit No Depends Yes Overall Pricing Competitive Varies Ordinary Rolling Reserve No Yes Yes Hidden Fees No Many No Ease of Installation High Yes Low Local Support Services 24x7 No Ordinary Testing Account Free No No Suspected Fraud Report Free Charge No Logistics Support Yes No No

17 epaylink Key Partners

18 epaylink Merchant Profile Financial Info. Provider Publishing Product Selling Ticketing Non-Profit Organization Consumer Product Training Online Games Transportation IT & Computer Food & Health Care

19 Thank You Contact: Hotline: epaylink: Logistics: