An introduction to CashFlows and the provision of on-line card acceptance services we provide to Young Enterprise companies

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "An introduction to CashFlows and the provision of on-line card acceptance services we provide to Young Enterprise companies"

Transcription

1 An introduction to CashFlows and the provision of on-line card acceptance services we provide to Young Enterprise companies Q. What is CashFlows? A. CashFlows is a Financial Services company that provides businesses with facilities to accept credit and debit card payments from their customers. We connect directly with Visa and MasterCard for card transactions to be approved and receive funds from your customer s card issuer. We then pay these funds into an account that you control and can use to pay supplier invoices or transfer money to your company bank account. Q. Am I eligible for CashFlows services? A. As a registered Young Enterprise company, you are eligible for CashFlows services provided you are not selling services classed as prohibited or restricted. These items are a close match to the Young Enterprise list of prohibited products, however for more details on the prohibited services contact CashFlows by ing or call Q. What services does CashFlows offer? A. Hosted Payment Page: This allows you to accept credit and debit card payments direct from your website. The Hosted Payment Page model uses a simple HTML form to pass information to the CashFlows payment service, for payment processing and can be customised with your business logo Virtual Terminal: CashFlows' Virtual Terminal allows your business to accept debit card payments over the phone or by mail order. You simply need to enter the card and cardholder details into a secure webpage that can be accessed from any PC, tablet or mobile phone which connects to CashFlows for authorisation. You do not need your own website to use this service. E-Invoicing: CashFlows e-invoicing solution allows you to send quotes and invoices to your customers with a Pay Now button that links to CashFlows hosted payment page, allowing your business to accelerate your cash flow. CashFlows also offers a payment method known as VoicePay where a customer can make a payment by using their unique voice signature and speaking into their mobile phone. The Hosted Payment Page and e- Invoicing have this feature automatically included. Alongside providing a guarantee against certain types of fraud, transactions authorised using VoicePay are 10% cheaper than standard transactions. CashFlows Payment Service Information for Young Enterprise Version 2.0 September 2013 Page 1 of 7

2 All of these services link into a central Management Information system (called AMS Account Management System), which lets you see your total trading activity and the funds that are due to you. For companies wanting to begin trading online but without the technical expertise to build a website, we also offer a simple code example, a buy now button generator and an online store builder. On4 Store Builder: On4 is an e-commerce store builder that helps you set up your business online, allowing you to be trading quickly and simply. It comes equipped with CashFlows Hosted Payment Page allowing you to accept credit and debit card payments. Applying for CashFlows services Q. How do I get started? A. Once you have logged in to your Young Enterprise Account, you can link to an application form for CashFlows services. Go to general guidance/running your company/on-line trading You will need to provide contact details of a member of your team, some information about the business you are running and (if applicable) your website URL. Please make sure contact details are correct, as we will the named individual to advise once your account is set up, as well as keeping in contact on an ongoing basis. CashFlows Payment Service Information for Young Enterprise Version 2.0 September 2013 Page 2 of 7

3 Cost of CashFlows services CashFlows prices are listed below for you, and these are shown in comparison with our standard pricing. You will also notice that the monthly fee remains the same, regardless of which service(s) your business takes. Item Standard Pricing Young Enterprise Offering Set Up Fee 99 WAIVED Monthly Fee (includes all compliance monitoring and will only be charged once first transaction has been made) Debit Card Transaction Fee 0.39 (standard) 0.20 (standard) 0.18 (VoicePay) Credit Card Transaction Fee 2.99% (note in some exceptional circumstances fee may be higher) 2.49% (note in some exceptional circumstances fee may be higher) Gateway Fee (charged on all transactions that pass through CashFlows gateway) E-Invoicing (monthly) 10 WAIVED Virtual Terminal FREE FREE On4 Store Builder FREE FREE Before opening the account you should give careful consideration as to whether your company will generate enough income using these services to cover the costs. CashFlows Payment Service Information for Young Enterprise Version 2.0 September 2013 Page 3 of 7

4 FAQs on CashFlows Payment Services available to Young Enterprise companies Q. Which cards can I accept? A. Your business can accept all UK-issued credit and debit cards. Q. How quickly can I start taking payments after I have applied? A. Provided you have submitted all the supporting documentation required, we will activate your account within three business days. Q. Does my company need a Bank Account before applying for this? A. Yes, so you can transfer your sales income across Q. Can I add new services to my account that I didn t apply for initially? A. Yes, just contact us and we can add new services to your account. Q. Can more than one individual from my business use these services? A. Yes, Virtual Terminal and e-invoicing can be set up with multiple logins. However you should give careful consideration as to who it is appropriate to give access to. For example, Finance Director, Deputy Finance Director, Sales staff etc. Q. Am I able to run reports on my account to work out how much revenue I have generated? A. Yes, a range of reports are available to help you monitor your business transactions, including a trading summary between two dates of your choosing. CashFlows Payment Service Information for Young Enterprise Version 2.0 September 2013 Page 4 of 7

5 Q. How will I be charged? A. Your monthly fee will be debited from your account balance on the same day (or nearest working day) each month that the account was set up. Transaction and gateway fees will be automatically deducted from the value of the transaction (e.g. for a payment through your website of 50, 0.20 transaction fee and 0.10 gateway fee would be deducted with you receiving 49.70). Q. What is the difference between a Transaction fee and a Gateway fee A. The gateway fee is charged on all transactions sent for authorisation, regardless of whether the authorisation is successful or not. The transaction fee is only charged on transactions that have been successfully authorised and settled. Q. How soon will I receive funds due to me? A. You will receive funds up to 14 days after the transaction has taken place this is compared to the standard 30 days. You can see the amount you will receive within the Account Management System. Q. Can I accept payment from my customers over the phone? A. Yes, you simply need to log into the virtual terminal and enter the customers card details and transaction details. Following this, just click on OK, which will confirm the payment. Q. How do I change my contact details? A. To change your primary or technical contact details or your business address please us on We can only accept changes to your contact details if the requesting the change comes from the primary contact registered for your account. Q. How do I reset my password? A. To request that your password is re-set and/or that your account is "unlocked" (if you have input an incorrect password 3 or more times) please CashFlows Payment Service Information for Young Enterprise Version 2.0 September 2013 Page 5 of 7

6 Q. Is there a minimum amount I need to have in my remittance account for this to be paid to me? A. No, all funds due to be paid within a batch will be sent to your CashFlows Account enabling you to make a payment or remit fund to your bank account. Q. Is there a minimum transaction amount? A. There is no minimum transaction amount. However keep in mind the Transaction and Gateway fees before agreeing to accept an on-line payment. Q. What s a chargeback? A. A Chargeback is a Dispute by a cardholder issuer. Among other reasons, a buyer may dispute a transaction if: An unauthorised party has made a purchase with the buyer's debit/credit card. The buyer has not received the items he or she purchased. The buyer has been charged multiple times for the same order. The buyer has other concerns about the validity of the purchase. The buyer is unsatisfied with a purchase and has not been able to resolve the problem with the supplier. Please refer to our Fraud, Dispute and Chargebacks Guide for further information. Q. How do I know what is due to be remitted? A. When you log into the Account Management System you will be shown your e-payments account balance and your available funds in your CashFlows Account. CashFlows Payment Service Information for Young Enterprise Version 2.0 September 2013 Page 6 of 7

7 Q. How do I make a refund? Figure: Transaction details page in your Merchant Administration System 1. Log onto your management administration system at 2. Search for the transaction that you wish to refund using the transaction facility 3. Click on the transaction reference to open up the transaction record 4. Enter the amount you wish to refund (by default this is the full transaction amount) 5. Select the refund button. An alert box will be displayed enabling you to confirm or cancel the refund request. Q. What happens at the end of the year when we close the account? A. The CashFlows services you are using will be stopped on 31 st July 2014 unless previously agreed with CashFlows and outstanding funds will then be remitted to your account. If you would like to carry on using the CashFlows services after this date, please contact our customer service team on or and they can discuss that with you. CashFlows Payment Service Information for Young Enterprise Version 2.0 September 2013 Page 7 of 7

Account Management System Guide

Account Management System Guide Account Management System Guide Version 2.2 March 2015 Table of Contents Introduction...5 What is the Account Management System?...5 Accessing the Account Management System...5 Forgotten Password...5 Account

More information

Merchant Account Service

Merchant Account Service QuickBooks Online Edition Feature Guide Merchant Account Service C o n t e n t s Introduction............................. 2 What is a merchant account?.................. 2 What types of credit cards can

More information

Processing credit card payments over the internet. The business of getting paid.

Processing credit card payments over the internet. The business of getting paid. Processing credit card payments over the internet. The business of getting paid. X Tap into the vast potential of the Internet today with WIPS Plus. The internet is a huge opportunity for businesses large

More information

Merchant e-solutions Payment Gateway Back Office User Guide. Merchant e-solutions January 2011 Version 2.5

Merchant e-solutions Payment Gateway Back Office User Guide. Merchant e-solutions January 2011 Version 2.5 Merchant e-solutions Payment Gateway Back Office User Guide Merchant e-solutions January 2011 Version 2.5 This publication is for information purposes only and its content does not represent a contract

More information

Sage Pay Fraud Prevention Guide

Sage Pay Fraud Prevention Guide Sage Pay Fraud Prevention Guide April 2014 Table of Contents 1.0 Introduction to fraud prevention 3 1.1 What are the fraud prevention tools 3 2.0 AVS/CV2 4 2.1 What is AVS/CV2 4 2.2 How it works 5 2.3

More information

Accessing and using ClientLine

Accessing and using ClientLine Accessing and using ClientLine ClientLine allows you to view detailed card transaction data and makes it easy to generate reports. It provides valuable insight into your business and customer behaviour.

More information

The Online Payment Process

The Online Payment Process Bank of Valletta Insert Title of Presentation The Online Payment Process Ray Bezzina Agenda Is there the need for me to go online? What do I stand to gain if I go online? What do I stand to lose if I do

More information

Quick Reference Guide PAYMENT GATEWAY (Virtual Terminal)

Quick Reference Guide PAYMENT GATEWAY (Virtual Terminal) PAYMENT GATEWAY (Virtual Terminal) Document Version 131227 Copyright 2013 epaymentamerica, Inc. All Rights Reserved Logging in to the Virtual Terminal 1. Open your internet browser; We strongly recommend

More information

Merchant Operating Guide

Merchant Operating Guide PB 1 Merchant Operating Guide ANZ FastPay MOBILE PAYMENT SOLUTION Contents 1. Welcome 4 1.1 Merchant Agreement 4 1.2 Contact Details 4 1.3 How to get started 4 1.4 Authorisation 4 1.4.1 Authorisation Declined

More information

Last Modified June 2008

Last Modified June 2008 Payment Gateway Virtual Terminal Last Modified June 2008 E-Business the easy way! Website: www.vcs.co.za Contact: +27 (0) 11 257 6222 E-mail: sales@vcs.co.za Virtual Card Services (Pty) Ltd Registration

More information

Standard Mutual Insurance Company

Standard Mutual Insurance Company Standard Mutual Insurance Company Documentation for Policyholder Access - Pay Online Policyholder Access - Pay Online July 26, 2013 Policyholder Access Page 0 Table of Contents Pay Online Policyholder

More information

MySagePay. User Manual. Page 1 of 48

MySagePay. User Manual. Page 1 of 48 MySagePay User Manual Page 1 of 48 Contents About this guide... 4 Getting started... 5 Online help... 5 Accessing MySagePay... 5 Supported browsers... 5 The Administrator account... 5 Creating user accounts...

More information

A: This will depend on a number of factors. Things to consider and discuss with a member of our ANZ Merchant Services team are:

A: This will depend on a number of factors. Things to consider and discuss with a member of our ANZ Merchant Services team are: 1 ANZ egate FAQ s Contents Section 1 General information: page 1 Section 2 Technical information for ANZ egate Merchants: page 5 November 2010 Section 1 General information Q: What is ANZ egate? A: ANZ

More information

Recurring Payments Service (FuturePay) Guide. Version 4.2 April 2013 Business Gateway

Recurring Payments Service (FuturePay) Guide. Version 4.2 April 2013 Business Gateway Recurring Payments Service (FuturePay) Guide Version 4.2 April 2013 Business Gateway Table Of Contents About this Guide... 4 Update History... 4 Copyright... 4 Introduction... 5 Enable the Service... 6

More information

ANZ egate Merchant Administration. Quick Reference Guide

ANZ egate Merchant Administration. Quick Reference Guide ANZ egate Merchant Administration Quick Reference Guide Purpose The purpose of this Quick Reference Guide is to provide the user with a quick reference to using the ANZ egate Merchant Administration. We

More information

PayPal Usage Document

PayPal Usage Document For the Administrator, PayPal Usage Document Before choosing the PayPal as the default payment gateway, the Administrator must know some things. First, the DUT system only accepts the Completed payment

More information

The guide to Consolidated Billing

The guide to Consolidated Billing The guide to Consolidated Billing The new Consolidated Billing feature is designed to help partners streamline their billing with their customers. It will remove the need for partners to bill customers

More information

Wireless epay Configuration and User Guide (Jave version)

Wireless epay Configuration and User Guide (Jave version) Wireless epay Configuration and User Guide (Jave version) INDEX 1 Section 1 - Installing Cradle/Card Reader to Phone... Page 04 Section 2 - Settings... Page 06 Section 3 - Starting and Login in to Wireless

More information

Swedbank Payment Portal Implementation Overview

Swedbank Payment Portal Implementation Overview Swedbank Payment Portal Implementation Overview Product: Hosted Pages Region: Baltics September 2015 Version 1.0 Contents 1. Introduction 1 1.1. Audience 1 1.2. Hosted Page Service Features 1 1.3. Key

More information

Ecommerce Setup Wizard Site Setup Wizards

Ecommerce Setup Wizard Site Setup Wizards Ecommerce Setup Wizard Site Setup Wizards ecommerce Setup Wizard Before you begin this wizard you must first set up your ecommerce gateway This wizard will require information that is provided to you by

More information

Actorcard Prepaid Visa Card Terms & Conditions

Actorcard Prepaid Visa Card Terms & Conditions Actorcard Prepaid Visa Card Terms & Conditions These Terms & Conditions apply to your Actorcard prepaid Visa debit card. Please read them carefully. In these Terms & Conditions: "Account" means the prepaid

More information

FAQ INDEX. 2 : Make a reservation 3 : Confirm, change and cancel a reservation 4 : About Hoshino Resorts Customer Account 5 : Others

FAQ INDEX. 2 : Make a reservation 3 : Confirm, change and cancel a reservation 4 : About Hoshino Resorts Customer Account 5 : Others FAQ INDEX 1 : Search rooms and offers 2 : Make a reservation 3 : Confirm, change and cancel a reservation 4 : About Hoshino Resorts Customer Account 5 : Others 1: Search rooms and offers When I book for

More information

E-Commerce Applications E-payment

E-Commerce Applications E-payment Ecommerce Applications 2009/10 E-Commerce Applications E-payment Session 3 1 Overview Payment process Credit card payment online Payment systems Risks and challenges Chargeback Internet fraud Session 3

More information

Online Shop Frequently Asked Questions

Online Shop Frequently Asked Questions CONTACT For Purchase enquiries related to your Order / Tax Invoice: Refer to the Contact and Email details included against each Product on your Tax Invoice (a copy of which is attached to your Order Payment

More information

E-Commerce Applications E-payment

E-Commerce Applications E-payment E-Commerce Applications E-payment Session 3 1 Overview Payment process Credit card payment online Payment systems Risks and challenges Chargeback Internet fraud Session 3 2 E-commerce overview Buying and

More information

Wind River Financial iprocess Setup Guide for Android Devices

Wind River Financial iprocess Setup Guide for Android Devices Wind River Financial iprocess Setup Guide for Android Devices Contents: iprocess account setup 2 Installing iprocess on your Android device 3 Configuring the iprocess app 8 Attaching the iprocess card

More information

Elavon Payment Gateway- 3D Secure

Elavon Payment Gateway- 3D Secure Elavon Payment Gateway- 3D Secure Service Overview April 2013 Payer Authentication Service What Is Payer Authentication? When selling on the internet and accepting payments by credit and debit card it

More information

Virtual Terminal Guide

Virtual Terminal Guide Virtual Terminal Guide Version 1.3 June 2014 Table of Contents About this Guide...3 Introduction...4 Example of how to use Virtual Terminal within your business:...4 Accessing the Virtual Terminal...5

More information

Forever Direct Deposit

Forever Direct Deposit Forever Direct Deposit In order to expedite the delivery of profits and bonuses to Distributors registered in the USA, we offer a direct deposit service. Forever Direct Deposit is available to any Distributor

More information

FEDERAL BANK CASH PASSPORT FREQUENTLY ASKED QUESTIONS (FAQS)

FEDERAL BANK CASH PASSPORT FREQUENTLY ASKED QUESTIONS (FAQS) FEDERAL BANK CASH PASSPORT FREQUENTLY ASKED QUESTIONS (FAQS) 1. How does Cash Passport work? Federal Bank Cash Passport is a prepaid currency card, which can be used abroad, to withdraw local currency

More information

Processing Supplier Invoices

Processing Supplier Invoices Processing Supplier Invoices All invoices are now sent to the Finance Department (Payments team) for processing. All current suppliers have been advised to send their invoices directly to the Finance department.

More information

Merchant Portal Guide. TradeRoute Copyright 2014. All Rights Reserved.

Merchant Portal Guide. TradeRoute Copyright 2014. All Rights Reserved. Merchant Portal Guide TradeRoute Copyright 2014. All Rights Reserved. TradeRoute Merchant Portal User Manual Table of Contents TradeRoute Merchant Account Portal Login Instructions... 3-4 Recovering your

More information

Guide to BBPS and BBMS Blackbaud Payment Services and Blackbaud Merchant Services explained.

Guide to BBPS and BBMS Blackbaud Payment Services and Blackbaud Merchant Services explained. Guide to BBPS and BBMS Blackbaud Payment Services and Blackbaud Merchant Services explained. What is BBPS/BBMS? Blackbaud Payment Services (BBPS) is Blackbaud s solution for secure credit card storage.

More information

Sage Pay user guide for Sage 50 Accounts Sage Instant Accounts

Sage Pay user guide for Sage 50 Accounts Sage Instant Accounts Sage Pay user guide for Sage 50 Accounts Sage Instant Accounts Table of Contents 1.0 Introduction 3 2.0 Versions & Features 4 3.0 Getting Started 5 4.0 Taking Mail & Telephone Order Payments 7 5. 0 'Pay

More information

Internet Payment Gateway

Internet Payment Gateway Internet Payment Gateway Merchant Administration Console Merchant Services TABLE OF CONTENTS Introduction to the Merchant Administration Console... 5 Console Overview... 5 Login Conditions... 5 Merchant

More information

CRM4M Accounting Set Up and Miscellaneous Accounting Guide Rev. 10/17/2008 rb

CRM4M Accounting Set Up and Miscellaneous Accounting Guide Rev. 10/17/2008 rb CRM4M Accounting Set Up and Miscellaneous Accounting Guide Rev. 10/17/2008 rb Topic Page Chart of Accounts 3 Creating a Batch Manually 8 Closing a Batch Manually 11 Cancellation Fees 17 Check Refunds 19

More information

Important information about your credit card account (Account)

Important information about your credit card account (Account) Important information about your credit card account (Account) This notice is provided with your March 2013 statement of Account and details important information on the following aspects of your Account:

More information

Merchant User Manual PAYMENT GATEWAY

Merchant User Manual PAYMENT GATEWAY PAYMENT GATEWAY Document Version 1304301 Copyright 2013 epaymentamerica, Inc. All Rights Reserved Table of Contents Introduction... 4 Overview... 5 Ch 1: Beginning to Use EPA Gateway.. 6 Logon as a Merchant...6

More information

I. Simplifying Payment Processing. II. Authorizing Your Transactions Correctly page 6

I. Simplifying Payment Processing. II. Authorizing Your Transactions Correctly page 6 Welcome to PaySimple! Congratulations on choosing PaySimple for all your payment processing needs! You will quickly notice that billing and collections is transformed into an effortless process. With PaySimple,

More information

Merchant Integration Guide

Merchant Integration Guide Merchant Integration Guide Card Not Present Transactions Authorize.Net Customer Support support@authorize.net Authorize.Net LLC 071708 Authorize.Net LLC ( Authorize.Net ) has made efforts to ensure the

More information

Virtual Terminal & Online Portal

Virtual Terminal & Online Portal Authipay Gateway Virtual Terminal & Online Portal User Guide Version 5 (EMEA) Virtual Terminal & Online Portal User Guide Version 5 (EMEA) CONTENTS 1 Introduction... 5 2 Processing Transactions... 6 2.1

More information

Online Payment Processing What You Need to Know. PayPal Business Guide

Online Payment Processing What You Need to Know. PayPal Business Guide Online Payment Processing What You Need to Know PayPal Business Guide PayPal Business Guide Online Payment Processing 2006 PayPal, Inc. All rights reserved. PayPal, Payflow, and the PayPal logo are registered

More information

PAYMENT GATEWAY ACCOUNT AND MERCHANT ACCOUNT SETUP FORMS

PAYMENT GATEWAY ACCOUNT AND MERCHANT ACCOUNT SETUP FORMS PAYMENT GATEWAY ACCOUNT AND MERCHANT ACCOUNT SETUP FORMS Welcome to Authorize.Net, and thank you for choosing us for your e-commerce transaction needs. To complete the setup of your Authorize.Net account,

More information

INTERNATIONAL MONEY EXPRESS (IME) LIMITED ONLINE REMIT USER AGREEMENT

INTERNATIONAL MONEY EXPRESS (IME) LIMITED ONLINE REMIT USER AGREEMENT INTERNATIONAL MONEY EXPRESS (IME) LIMITED ONLINE REMIT USER AGREEMENT This User Agreement is version 1.01 and is effective from This Agreement Between International Money Express (IME) Limited (hereafter

More information

Credit Card Overview & Processing Guide entrée Version 3

Credit Card Overview & Processing Guide entrée Version 3 Credit Card Overview & Processing Guide entrée Version 3 2000-2016 NECS, Inc. All Rights Reserved. I entrée V3 Credit Card Processing Guide Table of Contents Chapter I V3 Credit Card Overview 1 1 Obtain...

More information

REDFIN Document Version 2.07.0415-a

REDFIN Document Version 2.07.0415-a REDFIN NETWORK PAYMENT GATEWAY Document Version 2.07.0415-a Copyright 2001-08 Secured Financial Network, Inc. All Rights Reserved Table of Contents Introduction...4 Overview...5 Ch 1: Beginning to Use

More information

Data Strategies, Inc.

Data Strategies, Inc. Debit and Credit Cards Save Time by Accepting Debit and Credit Cards with MDsuite! How it works: 1. Click the Credit Card button available in Quick Pay and Post Patient Payments. 2. Swipe the debit/credit

More information

My Sage Pay User Manual

My Sage Pay User Manual My Sage Pay User Manual Page 1 of 32 Contents 01. About this guide..4 02. Getting started.4 Online help Accessing My Sage Pay Test Servers Live Servers The Administrator account Creating user accounts

More information

Plastic Cards: A Guide to Consumer Protection in the UK

Plastic Cards: A Guide to Consumer Protection in the UK Plastic Cards: A Guide to Consumer Protection in the UK One of the key benefits of using a UK-issued credit, debit or pre-paid card, is that your transactions can benefit from consumer protection that

More information

Refer to the Integration Guides for the Connect solution and the Web Service API for integration instructions and issues.

Refer to the Integration Guides for the Connect solution and the Web Service API for integration instructions and issues. Contents 1 Introduction 4 2 Processing Transactions 5 2.1 Transaction Terminology 5 2.2 Using Your Web Browser as a Virtual Point of Sale Machine 6 2.2.1 Processing Sale transactions 6 2.2.2 Selecting

More information

Payius. GoLive Checklist

Payius. GoLive Checklist Payius GoLive Checklist Page 2 Table of Contents 1 Scope...3 2 Testing Complete?...3 3 Merchant account and legalities...3 4 Time to GoLive?...4 5 How the GoLive process works...4 6 Going live Accounting

More information

Your guide to merchant fees

Your guide to merchant fees Merchant Solutions Your guide to merchant fees ADB3166 270607 We re here to help If you have any questions about this guide, please call Merchant Enquiries on 1800 230 177, Monday to Friday, 8 am to 8

More information

How Do I Understand Credit Card Processing Fees?

How Do I Understand Credit Card Processing Fees? How Do I Understand Credit Card Processing Fees? Credit card processing rates and fees are often misunderstood and confusing, so we are committed to helping you understand the various costs associated

More information

You can set up an ebay Store if you: Step 1 Register your store subscription: 1. Login to your ebay account and click on My ebay

You can set up an ebay Store if you: Step 1 Register your store subscription: 1. Login to your ebay account and click on My ebay SETTING UP AN EBAY STORE FOR BASIC E-COMMERCE You can set up an ebay Store if you: Have an ebay seller account with your credit card on file Be registered with ebay for at least 14 days There are two ebay

More information

Global Iris Virtual Terminal User Guide. October 15

Global Iris Virtual Terminal User Guide. October 15 Global Iris Virtual Terminal User Guide. October 15 Table of Contents 1 About This Guide... 3 1.1 Purpose... 3 1.2 Audience... 3 1.3 Related Documents... 3 1.4 Terminology... 3 2 Global Iris Virtual Terminal...

More information

Merchant Integration Guide

Merchant Integration Guide Merchant Integration Guide Card Not Present Transactions January 2012 Authorize.Net Developer Support http://developer.authorize.net Authorize.Net LLC 082007 Ver.2.0 Authorize.Net LLC ( Authorize.Net )

More information

GSPAY Merchant Manual

GSPAY Merchant Manual GSPAY Merchant Manual Version 1.6.2 Last Updated: 4 March 2013 All material contained herein is Copyright GSPAY LIMITED. Please report any errors or omissions in this documentation to the GSPAY support

More information

FREQUENTLY ASKED QUESTIONS - CHARGEBACKS

FREQUENTLY ASKED QUESTIONS - CHARGEBACKS FREQUENTLY ASKED QUESTIONS - CHARGEBACKS # Questions Answer 1 What is a Chargeback? A Chargeback is the term used by Banks for debiting a merchant s bank account due to successful return of a transaction

More information

Eagle POS Procedure Guide For Epicor Bankcard Processing

Eagle POS Procedure Guide For Epicor Bankcard Processing Eagle POS Procedure Guide For Epicor Bankcard Processing Table of Contents Introduction... 3 1 Transactions using a Swiped Bankcard... 3 Basic Swiped Credit Card Sale & Return transaction... 3 Sales &

More information

Enter your email address and mobile number that is registered with the school

Enter your email address and mobile number that is registered with the school Parents guide to School Gateway Web Account activation Navigate to www.schoolgateway.com Select the New user tab Enter your email address and mobile number that is registered with the school Select Send

More information

Cardholder Authentication Guide. Version 4.3 August 2013 Business Gateway

Cardholder Authentication Guide. Version 4.3 August 2013 Business Gateway Cardholder Authentication Guide Version 4.3 August 2013 Business Gateway ii This page is intentionally blank Table of Contents About this Guide... 1 History... 1 Copyright... 2 Introduction... 3 What is

More information

UnionPay Online Payment enabled by NAB Transact.

UnionPay Online Payment enabled by NAB Transact. UnionPay Online Payment enabled by NAB Transact. Getting Started Guide and Forms April 2013 (v1.2) Access consumers in China with UnionPay Online Payment This guide will introduce you to the UnionPay Online

More information

PayWay. User Guide. Westpac Banking Corporation ABN 33 007 457 141

PayWay. User Guide. Westpac Banking Corporation ABN 33 007 457 141 PayWay User Guide Westpac Banking Corporation ABN 33 007 457 141 Table of Contents 1 Introduction... 4 2 Quick Start... 6 2.1 Setting Up Your Facility... 6 2.2 Overview of Menu and PayWay Features... 7

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions INTRODUCING MASTERPASS WHAT IS MASTERPASS? WHAT ARE THE BENEFITS OF MASTERPASS? WHAT IS THE CUSTOMER EXPERIENCE WHEN MY CONSUMER CLICKS ON BUY WITH MASTERPASS? CAN MY CUSTOMERS

More information

Studio AutoPay / ACH Direct User Guide

Studio AutoPay / ACH Direct User Guide Studio AutoPay / ACH Direct User Guide Table of Contents Introduction... 3 PCI Compliance and Security... 3 ecommerce Explained... 3 How Credit Card Transactions Work... 3 How Bank Draft Transactions work...

More information

4/13/2016. Cash Handling & Deposits Informational Session Presented by Wendall Ho. Contact Information. Staff. Financial Management Office

4/13/2016. Cash Handling & Deposits Informational Session Presented by Wendall Ho. Contact Information. Staff. Financial Management Office Financial Management Office Cash Handling & Deposits Informational Session Presented by Wendall Ho Contact Information Treasury Office 2444 Dole St., Bachman Annex 13 Honolulu, HI 96822 Phone: 956 8527,

More information

Global Transport Secure ecommerce Decision Tree

Global Transport Secure ecommerce Decision Tree Global Transport Secure ecommerce Decision Tree Development work* or software configuration** is required. Please be prepared to engage a webmaster/developer for assistance Are you looking for a hosted

More information

Girl Scouts of the Chesapeake Bay. 2013 Cookie Program Credit Card Education

Girl Scouts of the Chesapeake Bay. 2013 Cookie Program Credit Card Education Girl Scouts of the Chesapeake Bay 2013 Cookie Program Credit Card Education Intuit GoPayment Convert your cell phone, smart phone or tablet into a highly secure and convenient use anywhere credit card

More information

Dues & Billing. Dues & Billing. I. Dues and Billing Overview. Welcome to Dues and Billing!

Dues & Billing. Dues & Billing. I. Dues and Billing Overview. Welcome to Dues and Billing! Dues & Billing I. Dues and Billing Overview Welcome to Dues and Billing! This feature allows you to create batches of invoices and specify members as recipients. The current functionality allows you to

More information

ONLINE PAYMENT SYSTEM INSTRUCTIONS

ONLINE PAYMENT SYSTEM INSTRUCTIONS ONLINE PAYMENT SYSTEM INSTRUCTIONS Table of Contents Family Login... 1 Purchasing Items... 2 Multiple Students... 4 Viewing Student Purchase History... 4 Viewing and Paying Fines and Fees... 5 FAQs...

More information

ANZ Pacific Money Transfer Card

ANZ Pacific Money Transfer Card ANZ Pacific Money The ANZ Pacific Money Transfer Card; an easy way for your family and friends to access money in the Pacific. 4 5 The ANZ Pacific Money 1 is a new Visa prepaid card that can allow your

More information

Visa Reloadable Frequently Asked Questions. EMV Travel Card

Visa Reloadable Frequently Asked Questions. EMV Travel Card Visa Reloadable Frequently Asked Questions EMV Travel Card How does the International Prepaid Card work? The International Prepaid Card is a reloadable prepaid Visa debit card, which means you can spend

More information

Prepaid Debit Card FAQs (FAQs with an asterisk appear in the prepaid cardholder collateral piece.)

Prepaid Debit Card FAQs (FAQs with an asterisk appear in the prepaid cardholder collateral piece.) Prepaid Debit Card FAQs (FAQs with an asterisk appear in the prepaid cardholder collateral piece.) Has Bellco partnered with a prepaid debit card vendor? Yes. Bellco has partnered with The Members Group

More information

3D Secure safe on-line shopping with your payment card

3D Secure safe on-line shopping with your payment card 3D Secure safe on-line shopping with your payment card 3D Secure standard represents a modern method of securing your online shopping experience, when you decide to pay by debit or credit card. Paying

More information

Righting wrongs. How Westpac helps you resolve credit and debit card transaction disputes.

Righting wrongs. How Westpac helps you resolve credit and debit card transaction disputes. Righting wrongs. How Westpac helps you resolve credit and debit card transaction disputes. Although at Westpac we do everything we can to prevent it, sometimes problems arise with credit and debit card

More information

Our 24 tips to get you trading online in 24 hours

Our 24 tips to get you trading online in 24 hours Our 24 tips to get you trading online in 24 hours With e-commerce growing by 14% this year in the UK and online shopping figures at an all time high, there has never been a better time to set your business

More information

INTEGRATION PROCEDURES AND SPECIFICATIONS

INTEGRATION PROCEDURES AND SPECIFICATIONS ipos Credit Card Payment Gateway INTEGRATION PROCEDURES AND SPECIFICATIONS Revision 7 Contents Contents 2 Introduction 3 ipos the simple online credit card solution 3 The Transaction Flow 4 Security 7

More information

Online Payments Parents Frequently Asked Questions

Online Payments Parents Frequently Asked Questions Online Payments Parents Frequently Asked Questions School Dinner Money is a simple and convenient way to pay for your child s/children s school meals. It is easy to use and you have the freedom to make

More information

Financial Services Guide & Product Disclosure Statement

Financial Services Guide & Product Disclosure Statement Financial Services Guide & Product Disclosure Statement v1.4 Effective as at 29 April 2015 About This Document This combined Financial Services Guide (FSG) is designed to help you decide whether to use

More information

Credit Cards. Conditions of Use. making banking easier

Credit Cards. Conditions of Use. making banking easier Credit Cards 1 Conditions of Use Privacy Statement and Consent to Use Your Information 25 May 2015 making banking easier About these Conditions of Use Your Card Contract comprises: (1) these Conditions

More information

Consumer FAQs. 1. Who is behind the BuySafe initiative? 2. Why should I use a PIN? 3. Do all transactions need a PIN?

Consumer FAQs. 1. Who is behind the BuySafe initiative? 2. Why should I use a PIN? 3. Do all transactions need a PIN? Consumer FAQs 1. Who is behind the BuySafe initiative? The Industry Security Initiative (ISI)/BuySafe initiative comprises representatives of ten Australian financial institutions including all of the

More information

NAB EFTPOS User Guide. for Countertop & Mobile Terminals

NAB EFTPOS User Guide. for Countertop & Mobile Terminals NAB EFTPOS User Guide for Countertop & Mobile Terminals About your NAB EFTPOS Terminal NAB EFTPOS Mobile NAB EFTPOS Countertoptop Table of Contents Getting to know your NAB EFTPOS VeriFone terminal...5

More information

CyberSource EBC for MIT Clubs Transcript

CyberSource EBC for MIT Clubs Transcript CyberSource EBC for MIT Clubs Transcript... 1 1. INTRODUCTION... 2 2. OVERVIEW... 4 3. NAVIGATING CYBERSOURCE EBC... 7 4. SEARCH FOR AND VIEW TRANSACTIONS... 10 5. VOID TRANSACTIONS... 17 6. MANAGE SOFT

More information

This page intentionally left blank

This page intentionally left blank This page intentionally left blank START YOUR MERCHANT SERVICES ACCOUNT By Wendy Byford The ebook companion to the elearning module Start Your Merchant Services Account with Wendy Byford & Gary Bauer Start

More information

Virtual Terminal User s Guide

Virtual Terminal User s Guide Virtual Terminal User s Guide For Professional Use Only Currently only available in English. A usage Professional Uniquement Disponible en Anglais uniquement pour l instant. Last updated: June 2008 PayPal

More information

Wind River Financial iprocess Setup Guide for IOS Devices

Wind River Financial iprocess Setup Guide for IOS Devices Wind River Financial iprocess Setup Guide for IOS Devices (Requires ios 4.3 or later. Compatible with iphone, ipad, and ipod touch. This app is optimized for iphone 5.) Table of Contents (Clickable Links):

More information

Why do you need my Social Security Number and other personal information when I enroll for an I.C.E. card?

Why do you need my Social Security Number and other personal information when I enroll for an I.C.E. card? ABOUT THE ICE MasterCard Prepaid CARD What is the I.C.E MasterCard Prepaid CARD? Is the I.C.E. Card like a checking or savings account? Are funds loaded on to the I.C.E. Card FDIC insured? Are there age

More information

Adjustment A debit or credit to a cardholder or merchant account to correct a transaction error

Adjustment A debit or credit to a cardholder or merchant account to correct a transaction error Glossary of Terms A ABA Routing Number This 9-digit number is assigned by the American Banker s Association and is used to identify individual banks. When performing an ACH transfer from one bank account

More information

Enter your email address and mobile number that is registered with your child s school

Enter your email address and mobile number that is registered with your child s school Parents Guide to School Gateway Account Activation Navigate to www.schoolgateway.com Select I m a new user Enter your email address and mobile number that is registered with your child s school Select

More information

Straight2Bank Invoice Finance

Straight2Bank Invoice Finance Straight2Bank Invoice Finance Client User Guide Import & Export Invoice Finance Version April 2015 Overview This guide contains information which will help users navigate and familiarise with the functions

More information

The University of Georgia Credit/Debit Card Processing Procedures

The University of Georgia Credit/Debit Card Processing Procedures The University of Georgia Credit/Debit Card Processing Procedures The University of Georgia currently accepts four major credit cards (MasterCard, Visa, Discover and American Express) for payment of services

More information

Paya Card Services Payment Gateway Extension. Magento Extension User Guide

Paya Card Services Payment Gateway Extension. Magento Extension User Guide Paya Card Services Payment Gateway Extension Magento Extension User Guide Table of contents: 1. 2. 3. 4. 5. How to Install..3 General Settings......8 Use as Payment option..........10 Success View..........

More information

I.T. Alliance Web Timesheets Approvers Guide. Index

I.T. Alliance Web Timesheets Approvers Guide. Index Index 1.0 Introduction 2 2.0 Logging In 3 2.1 Login name 3 2.2 Password 3 2.3 Securities 3 3.0 I.T. Alliance s Timesheet System 4 3.1 Logging In 4 3.2 Viewing a timesheet 7 3.3 Approving Time 8 4.0 Support

More information

Your guide to epdq moto

Your guide to epdq moto Your guide to epdq moto Contents Introduction Login details for epdq Back Office Configuration, Advanced and Operations Taking a payment Payment response Authorised transactions View transactions Downloading

More information

Merchant Account Reports

Merchant Account Reports Title Page Merchant Account Reports User Guide June 2014 CyberSource Corporation HQ P.O. Box 8999 San Francisco, CA 94128-8999 Phone: 800-530-9095 CyberSource Contact Information For general information

More information

Online Payment Service User Guide

Online Payment Service User Guide Online Payment Service User Guide OTIS Online Payment Service User Guide 0 Contents Page 1. Introduction....2 What the OTIS Online Payment Service means to you 2. Accessing the OTIS Online Payment Service......

More information

Strength. Improve your bank balance

Strength. Improve your bank balance Strength Improve your bank balance About Moneytech Limited Supply Chain Finance Manufacturer/Vendor Distributor/Wholesaler Moneytech is a commercial finance company that improves cash flow for Buyer Inventory

More information

The Science of Credit Card Processing

The Science of Credit Card Processing The Science of Credit Card Processing Page 1 Credit Card Processing How does credit card processing work? You may receive credit card payments from customers from a variety of sources. You may swipe their

More information

Virtual Terminal User s Guide

Virtual Terminal User s Guide Virtual Terminal User s Guide For Professional Use Only Currently only available in English. A usage Professional Uniquement Disponible en Anglais uniquement pour l instant. Last updated: June 2009 PayPal

More information

www.butterfieldgroup.com

www.butterfieldgroup.com Merchant Services Butterfield Merchant Services. If you are a retail or service business owner, it is vital to offer your customers the opportunity to pay by credit or debit card. Butterfield can help

More information