Your guide to epdq moto

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Your guide to epdq moto"

Transcription

1 Your guide to epdq moto

2 Contents Introduction Login details for epdq Back Office Configuration, Advanced and Operations Taking a payment Payment response Authorised transactions View transactions Downloading data Support

3 Introduction Welcome to epdq moto To ensure the service we provide is of the highest possible standard, we are upgrading our current epdq platform. Replacing epdq Lite, epdq moto (mail order/ telephone order) is a more robust and reliable platform that will increase the stability, speed and performance of your e-commerce facility. In addition, it will offer users new features such as the ability to download reports, together with an improved back-office support function. This guide will help your Back Office users take and manage payments in epdq moto.

4 Login details for epdq Back Office Your epdq account is accessed via the epdq Back Office here: To log in as a user there are two identification details needed, username and password. Username staff member usernames can be a mixture of upper and lower case letters and numbers. Password containing a minimum of seven letters and numbers. When logged in to the Back Office there are three areas that your staff can access to administer your epdq account: 1. Configuration 2. Advanced 3. Operations

5 Configuration, Advanced and Operations Configuration The configuration selection enables you to: set up your password modify your epdq account settings view, set up and administer your payment methods manage your user controls choose the technical settings for how your transactions are processed. Operations The operations selection enables you to: run and export reports cancel and settle transactions process refunds view transactions and settlement files accept moto payments via the eterminal. Advanced The advanced selection enables you to: set up and manage your fraud rules, according to which version of epdq you use manage recurring payment schedules.

6 Taking a payment To process a moto payment, you will need to access the operations area and click to enter the new transaction screen. You will need your customer s card number, expiry date and card security code (3 digits on the back of the card). As well as authorising the card payment, you can carry out a cardholder address check. A payment reference (order ID) and group ID can also be added. These are searchable fields in the transaction history reporting.

7 Payment response Once the transaction has been submitted, you will receive an immediate authorisation response on screen. From this you can determine whether the transaction was authorised, declined or if it has a warning status from the fraud rules. Opposite is an example of an authorised transaction.

8 Authorised transactions When authorising a transaction, you can choose to automatically settle or to delay the settlement. You can either choose to settle transactions for the full amount or, if for any reason you are not able to provide all of your goods and services, you cansettle for less than the original value. This is often known as partial shipping or partial capture. Other administration functions include giving refunds to your customers, which can also be undertaken for the original full amount or a partial value. This is commonly known as a partial refund.

9 View transactions epdq Back Office brings you enhanced transaction reporting. So in addition to on-screen reporting, you can now export your transaction reports from the Back Office. Depending on the settings of your epdq account, there are a number of ways in which you can choose to administer your transactions. You can use the following data to search for your transactions: date range from/ to payment method Visa/ MasterCard, Amex, JBC etc merchant reference order ID payment reference payment gateway reference number status authorised, declined, refunded, cancelled amount from/to fraud status/score red, amber and green IP address card number full card number not truncated.* *Searching by full card number is possible but the full card number is never shown on screen or in any of the exports, only the last four digits are displayed.

10 Downloading data The most popular method of download is to receive the data in Excel. However, other formats are also available, such as TSV, CSV or XML. Key data fields returned in the report for export include: order ID PSP ID date payment status customer name customer country transaction total payment type (debit or credit card) brand (Visa/ MasterCard) card number (truncated) IP country CSC response AVS response postcode address fraud status/ score BIN number.

11 Support We hope you found this guide informative and that it continues to prove useful as you get to grips with our new and improved epdq platform. All epdq support documentation can be accessed via the Back Office where you can also find your integration and user guides, plus access to frequently asked questions. For further assistance about epdq moto you can create a support ticket and our epdq Support Team will help you get the most from our newly robust and reliable system. Alternatively, you can contact the support team on **

12 This information is available in large print, Braille or audio format by calling ** **Calls may be monitored or recorded to maintain high levels of security and quality of service. For BT business customers, calls to 0844 numbers will cost no more than 5.5p per minute, minimum call charge 6p (current at December 2012). The price on non-bt phone lines may be different. Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC is authorised and regulated by the Financial Services Authority and subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Registered in England. Registered No Registered Office: 1 Churchill Place, London E14 5HP. BCD112079MOTO1. Created 12/ BD.

Card types and ad hoc charges

Card types and ad hoc charges payment acceptance Card types and ad hoc charges This guide provides a full breakdown of the card types and the associated charge line descriptions that make up your card processing rates. It also provides

More information

Elavon Payment Gateway- Reporting User Guide

Elavon Payment Gateway- Reporting User Guide Elavon Payment Gateway- Reporting User Guide Version: v1.1 Contents 1 About This Guide... 4 1.1 Purpose... 4 1.2 Audience... 4 1.3 Prerequisites... 4 1.4 Related Documents... 4 1.5 Terminology... 4 1.6

More information

Card processing rates and ad hoc charges

Card processing rates and ad hoc charges Card processing rates and ad hoc charges This guide provides a full breakdown of the card types and the associated charge line descriptions that make up your card processing rates. It also provides a list

More information

London & Zurich Merchant Management System User Guide.

London & Zurich Merchant Management System User Guide. London & Zurich Merchant Management System User Guide. Welcome to the London & Zurich Merchant Management System (MMS) user guide. In this guide we will look at the different sections of the MMS and explain

More information

Recurring payments manual

Recurring payments manual Recurring payments manual SmartPay Contents Introduction 3 Audience 3 What is a recurring contract? 4 Recurring vs One-Click 4 Usual workflow 4 Creating a recurring contract 5 Setting up the payment 5

More information

increase your resistance How card not present gaming companies can minimise the risk of losing money through chargebacks

increase your resistance How card not present gaming companies can minimise the risk of losing money through chargebacks increase your resistance How card not present gaming companies can minimise the risk of losing money through chargebacks payment acceptance protect yourself We know that receiving a chargeback can cause

More information

Quick set-up and fast facts guide

Quick set-up and fast facts guide BCD112079FCTB23 04/06/2013 23:19 Page 1 C M Y K Banking How to print a transaction log Banking must be carried out at the end of each business day. Just follow these simple steps: To help with reconciliation

More information

My Sage Pay User Manual

My Sage Pay User Manual My Sage Pay User Manual Page 1 of 32 Contents 01. About this guide..4 02. Getting started.4 Online help Accessing My Sage Pay Test Servers Live Servers The Administrator account Creating user accounts

More information

MERCHANT MANAGEMENT SYSTEM

MERCHANT MANAGEMENT SYSTEM MERCHANT MANAGEMENT SYSTEM Version: 1.2-1 - Welcome to the Retail Merchant Services Merchant Management System (MMS) user guide. In this guide we will look at the different sections of the MMS and explain

More information

MySagePay. User Manual. Page 1 of 48

MySagePay. User Manual. Page 1 of 48 MySagePay User Manual Page 1 of 48 Contents About this guide... 4 Getting started... 5 Online help... 5 Accessing MySagePay... 5 Supported browsers... 5 The Administrator account... 5 Creating user accounts...

More information

safe and sound processing online card payments securely

safe and sound processing online card payments securely safe and sound processing online card payments securely Executive summary The following information and guidance is intended to provide key payment security advice to new or existing merchants who trade

More information

Internet Payment Gateway

Internet Payment Gateway Internet Payment Gateway Merchant Administration Console Merchant Services TABLE OF CONTENTS Introduction to the Merchant Administration Console... 5 Console Overview... 5 Login Conditions... 5 Merchant

More information

Virtual Terminal & Online Portal

Virtual Terminal & Online Portal Authipay Gateway Virtual Terminal & Online Portal User Guide Version 5 (EMEA) Virtual Terminal & Online Portal User Guide Version 5 (EMEA) CONTENTS 1 Introduction... 5 2 Processing Transactions... 6 2.1

More information

ARGOFIRE REFERENCE GUIDE

ARGOFIRE REFERENCE GUIDE ARGOFIRE REFERENCE GUIDE FREQUENTLY ASKED QUESTIONS Q: How do I log in to ArgoFire? A: Navigate to https://secure.ftipgw.com/admin/login.aspx and enter your Username and Password Q: How do I charge or

More information

Cardsave Gateway from Worldpay Merchant Management System User guide

Cardsave Gateway from Worldpay Merchant Management System User guide Cardsave Gateway from Worldpay Merchant Management System User guide Cardsave a division of Worldpay Contents Setting up & Responsibilities... 3 Logging-In... 4 First Time Login -Changing your Password...

More information

ANZ Secure Gateway Virtual Terminal QUICK REFERENCE GUIDE NOVEMBER 2015

ANZ Secure Gateway Virtual Terminal QUICK REFERENCE GUIDE NOVEMBER 2015 ANZ Secure Gateway Virtual Terminal QUICK REFERENCE GUIDE NOVEMBER 2015 2 Contents Welcome 3 1. Getting Started 4 1.1 Virtual Terminal Activation 4 2. Configuring the Virtual Terminal 7 2.1 General Settings

More information

Virtual Terminal User Guide

Virtual Terminal User Guide Payment solutions for online commerce Virtual Terminal User Guide Copyright PayPoint.net 2010 This document contains the proprietary information of PayPoint.net and may not be reproduced in any form or

More information

Realex Payments Integration Guide - Ecommerce Remote Integration. Version: v1.1

Realex Payments Integration Guide - Ecommerce Remote Integration. Version: v1.1 Realex Payments Integration Guide - Ecommerce Remote Integration Version: v1.1 Document Information Document Name: Realex Payments Integration Guide Ecommerce Remote Integration Document Version: 1.1 Release

More information

How to sign up to Ultimate Black Belt Guitar

How to sign up to Ultimate Black Belt Guitar How to sign up to Ultimate Black Belt Guitar 1. Press Sign UP at Ultimate Black Belt Guitar 2. Enter Your Name 3. Enter Your E-Mail Address 4. Choose a Login Name (User ID) (This will be the login name

More information

Refer to the Integration Guides for the Connect solution and the Web Service API for integration instructions and issues.

Refer to the Integration Guides for the Connect solution and the Web Service API for integration instructions and issues. Contents 1 Introduction 4 2 Processing Transactions 5 2.1 Transaction Terminology 5 2.2 Using Your Web Browser as a Virtual Point of Sale Machine 6 2.2.1 Processing Sale transactions 6 2.2.2 Selecting

More information

Merchant Console User Guide. November 2013 CRXE-MCNT-MCON-UG07

Merchant Console User Guide. November 2013 CRXE-MCNT-MCON-UG07 Merchant Console User Guide November 2013 CRXE-MCNT-MCON-UG07 Contents Welcome... 2 Logging in... 3 Dashboard... 5 Transaction Reports... 7 Filtering a Report... 9 Exporting Reports to Excel... 10 Viewing

More information

ANZ egate Merchant Administration. Quick Reference Guide

ANZ egate Merchant Administration. Quick Reference Guide ANZ egate Merchant Administration Quick Reference Guide Purpose The purpose of this Quick Reference Guide is to provide the user with a quick reference to using the ANZ egate Merchant Administration. We

More information

Merchant e-solutions Payment Gateway Back Office User Guide. Merchant e-solutions January 2011 Version 2.5

Merchant e-solutions Payment Gateway Back Office User Guide. Merchant e-solutions January 2011 Version 2.5 Merchant e-solutions Payment Gateway Back Office User Guide Merchant e-solutions January 2011 Version 2.5 This publication is for information purposes only and its content does not represent a contract

More information

Elavon Payment Gateway Integration Guide- Remote

Elavon Payment Gateway Integration Guide- Remote Elavon Payment Gateway Integration Guide- Remote Version: v1.1 Table of Contents 1 About This Guide 3 1.1 Purpose 3 1.2 Audience 3 1.3 Prerequisites 3 1.4 Related Documents 3 2 Elavon Payment Gateway Remote

More information

Back Office. Back-Office User Guide v.3.2.0. epdq 2015, All rights reserved.

Back Office. Back-Office User Guide v.3.2.0. epdq 2015, All rights reserved. Back-Office User Guide v.3.2.0 Table of Contents 1 Introduction... 4 2 Login screen... 5 3 Account Menu... 6 3.1 Home... 6 3.2 Menu section:... Support 6 3.2.1 3.2.2 Support menu... 6 Submit a support...

More information

Paya Card Services Payment Gateway Extension. Magento Extension User Guide

Paya Card Services Payment Gateway Extension. Magento Extension User Guide Paya Card Services Payment Gateway Extension Magento Extension User Guide Table of contents: 1. 2. 3. 4. 5. How to Install..3 General Settings......8 Use as Payment option..........10 Success View..........

More information

PAYLINE USER GUIDE LOGGING INTO PAYLINE PROCESSING A PURCHASE

PAYLINE USER GUIDE LOGGING INTO PAYLINE PROCESSING A PURCHASE Payline User Guide PAYLINE USER GUIDE Payline is a web-based payment management client that can be used to process credit card transactions manually, process refunds, set up recurring payments and generate

More information

CyberSource EBC for MIT Clubs Transcript

CyberSource EBC for MIT Clubs Transcript CyberSource EBC for MIT Clubs Transcript... 1 1. INTRODUCTION... 2 2. OVERVIEW... 4 3. NAVIGATING CYBERSOURCE EBC... 7 4. SEARCH FOR AND VIEW TRANSACTIONS... 10 5. VOID TRANSACTIONS... 17 6. MANAGE SOFT

More information

First Data Merchant Solutions Virtual Terminal & Manager

First Data Merchant Solutions Virtual Terminal & Manager First Data Merchant Solutions Virtual Terminal & Manager User Guide Version 2.2 firstdatams.co.uk First Data Merchant Solutions is a trading name of First Data Europe Limited, a private limited company

More information

First Data E-commerce Payments Gateway

First Data E-commerce Payments Gateway First Data E-commerce Payments Gateway High performance payment processing solution designed specifically to meet the requirements of global Card-Not-Present PSP When you partner with First Data for your

More information

The Wells Fargo Payment Gateway Business Center. User Guide

The Wells Fargo Payment Gateway Business Center. User Guide The Wells Fargo Payment Gateway Business Center User Guide Contents 1 Introduction 1 About the Wells Fargo Payment Gateway service Business Center 1 About this guide 2 Access the Business Center 2 Log

More information

Sage Pay Fraud Prevention Guide

Sage Pay Fraud Prevention Guide Sage Pay Fraud Prevention Guide April 2014 Table of Contents 1.0 Introduction to fraud prevention 3 1.1 What are the fraud prevention tools 3 2.0 AVS/CV2 4 2.1 What is AVS/CV2 4 2.2 How it works 5 2.3

More information

safe and sound Processing online card payments securely leading the way in secure payments A white paper from Barclaycard PMS??? PMS??? PMS??? PMS???

safe and sound Processing online card payments securely leading the way in secure payments A white paper from Barclaycard PMS??? PMS??? PMS??? PMS??? BCD106002BROB1 24/09/2010 17:22 Page 1 C M Y K PMS??? PMS??? PMS??? PMS??? Non-printing Colours Non-print 1 Non-print 2 JOB LOCATION: PRINERGY 3 safe and sound Processing online card payments securely

More information

Accessing and using ClientLine

Accessing and using ClientLine Accessing and using ClientLine ClientLine allows you to view detailed card transaction data and makes it easy to generate reports. It provides valuable insight into your business and customer behaviour.

More information

Virtual Terminal User s Guide

Virtual Terminal User s Guide Virtual Terminal User s Guide For Professional Use Only Currently only available in English. A usage Professional Uniquement Disponible en Anglais uniquement pour l instant. Last updated: June 2009 PayPal

More information

Merchant Administration

Merchant Administration Merchant Administration User Guide Version 4.2.0 For TNSPay 4.2 Disclaimer Copyright 2010 TNS Payment Technologies Pty Ltd ("TNS"). All rights reserved. This document is provided by TNS on the basis that

More information

Internet Authentication Procedure Guide

Internet Authentication Procedure Guide Internet Authentication Procedure Guide Authenticating cardholders successfully V10.0 Released May 2012 Software Version: Internet Authentication Protocol COPYRIGHT NOTICE No part of this publication may

More information

How to Choose a Payment Gateway

How to Choose a Payment Gateway This white paper is one of many articles prepared by Skipjack to help merchants and developers get the most out of payment processing. To view others, please visit www.skipjack.com. How to Choose a Payment

More information

First Data Merchant Solutions EMEA Payment Gateway

First Data Merchant Solutions EMEA Payment Gateway ` First Data Merchant Solutions EMEA Payment Gateway Virtual Terminal & Online Portal User Guide Version 2.1 firstdatams.co.uk First Data Merchant Solutions is a trading name of First Data Europe Limited,

More information

Account Management System Guide

Account Management System Guide Account Management System Guide Version 2.2 March 2015 Table of Contents Introduction...5 What is the Account Management System?...5 Accessing the Account Management System...5 Forgotten Password...5 Account

More information

Swedbank Payment Portal Implementation Overview

Swedbank Payment Portal Implementation Overview Swedbank Payment Portal Implementation Overview Product: Hosted Pages Region: Baltics September 2015 Version 1.0 Contents 1. Introduction 1 1.1. Audience 1 1.2. Hosted Page Service Features 1 1.3. Key

More information

MiGS Merchant Administration Guide. July 2013 Software version: MR 29

MiGS Merchant Administration Guide. July 2013 Software version: MR 29 MiGS Merchant Administration Guide July 2013 Software version: MR 29 Copyright MasterCard and its vendors own the intellectual property in this Manual exclusively. You acknowledge that you must not perform

More information

Order Management System. Complete control of your order processes

Order Management System. Complete control of your order processes Order Management System Complete control of your order processes Order Management System Integrated order processing, returns and replacements. Take total control of your orders No matter whether you take

More information

PAYLINE USER GUIDE. 1 Logging into Payline. 2 - Processing a Purchase

PAYLINE USER GUIDE. 1 Logging into Payline. 2 - Processing a Purchase PAYLINE USER GUIDE Payline is a web-based payment management client that can be used to process credit card transactions manually, process refunds, set up recurring payments and generate reports to name

More information

REAL ACCOUNT APPLICATION FORM

REAL ACCOUNT APPLICATION FORM REAL ACCOUNT APPLICATION FORM To use the MasterCard Payment Gateway you must have a Merchant ID number for e-commerce with one of the Acquiring Banks that we connect to. To use the MasterCard Payment Gateway

More information

An introduction to CashFlows and the provision of on-line card acceptance services we provide to Young Enterprise companies

An introduction to CashFlows and the provision of on-line card acceptance services we provide to Young Enterprise companies An introduction to CashFlows and the provision of on-line card acceptance services we provide to Young Enterprise companies Q. What is CashFlows? A. CashFlows is a Financial Services company that provides

More information

Mail and Telephone Order payment service (Hosted Call Centre) Guide. Version 2 March 2009

Mail and Telephone Order payment service (Hosted Call Centre) Guide. Version 2 March 2009 Mail and Telephone Order payment service (Hosted Call Centre) Guide Version 2 March 2009 Table Of Contents About this Guide... 3 Copyright... 3 Introduction... 4 What is the Mail and Telephone Order payment

More information

Wind River Financial iprocess Setup Guide for Android Devices

Wind River Financial iprocess Setup Guide for Android Devices Wind River Financial iprocess Setup Guide for Android Devices Contents: iprocess account setup 2 Installing iprocess on your Android device 3 Configuring the iprocess app 8 Attaching the iprocess card

More information

Virtual Terminal User s Guide

Virtual Terminal User s Guide Virtual Terminal User s Guide For Professional Use Only Currently only available in English. A usage Professional Uniquement Disponible en Anglais uniquement pour l instant. Last updated: June 2008 PayPal

More information

Your Gateway to Online Success

Your Gateway to Online Success The NETBANX gateway is a leading, proprietary online payment processing platform operating on a world class technology infrastructure. Trusted by global brands and companies around the world, the NETBANX

More information

RealControl. User Guide. Version: v3.3

RealControl. User Guide. Version: v3.3 RealControl User Guide Version: v3.3 Document Information Document Name: Realcontrol EFT User Guide Document Version: 3.3 Release Date: 12 th April 2013 Legal Statement This guide, in addition to the software

More information

Merchant User Manual PAYMENT GATEWAY

Merchant User Manual PAYMENT GATEWAY PAYMENT GATEWAY Document Version 1304301 Copyright 2013 epaymentamerica, Inc. All Rights Reserved Table of Contents Introduction... 4 Overview... 5 Ch 1: Beginning to Use EPA Gateway.. 6 Logon as a Merchant...6

More information

First Data Global Gateway Virtual Terminal User Manual. Version 1.0

First Data Global Gateway Virtual Terminal User Manual. Version 1.0 First Data Global Gateway Virtual Terminal User Manual Version 1.0 Table of Contents 1 Introduction 5 1.1 First Data Global Gateway Virtual Terminal Overview 5 1.1.1 Processing Transactions 5 1.1.2 Managing

More information

GSPAY Merchant Manual

GSPAY Merchant Manual GSPAY Merchant Manual Version 1.6.2 Last Updated: 4 March 2013 All material contained herein is Copyright GSPAY LIMITED. Please report any errors or omissions in this documentation to the GSPAY support

More information

Recurring Credit Card Billing

Recurring Credit Card Billing Recurring Credit Card Billing Recurring Credit Card Billing (RCCB) allows recurring debits to a credit card in a PCI compliant method. System Overview This document is intended for merchants and developers

More information

USA epay Gateway Commonly Asked Questions

USA epay Gateway Commonly Asked Questions USA epay Gateway Commonly Asked Questions 1. Where can I find my username and password to log into the console? A: You may find your username and password in the welcome letter/email which you received

More information

Elavon Payment Gateway- Virtual Terminal

Elavon Payment Gateway- Virtual Terminal Elavon Payment Gateway- Virtual Terminal User Guide Version: v1.0 Page 1 Table of Contents 1 About This Guide 3 1.1 Purpose 3 1.2 Audience 3 1.3 Related Documents 3 1.4 Terminology 4 1.5 Conventions 5

More information

Virtual Terminal Introduction and User Instructions

Virtual Terminal Introduction and User Instructions Virtual Terminal Introduction and User Instructions Trine Commerce Systems, Inc. 2613 Wilson Street Austin, TX 78704 512-586-2736 legal@trinecs.com techsupport@trinecs.com Legal Notice All content of this

More information

Ecommerce Setup Wizard Site Setup Wizards

Ecommerce Setup Wizard Site Setup Wizards Ecommerce Setup Wizard Site Setup Wizards ecommerce Setup Wizard Before you begin this wizard you must first set up your ecommerce gateway This wizard will require information that is provided to you by

More information

Realex Payments Resource Document. Version: v1.1

Realex Payments Resource Document. Version: v1.1 Realex Payments Resource Document Version: v1.1 Document Information Document Name: Realex Payments Resource Document Document Version: 1.0 Release Date: 30 August 2010 Legal Statement This guide, in addition

More information

Quick Reference Guide PAYMENT GATEWAY (Virtual Terminal)

Quick Reference Guide PAYMENT GATEWAY (Virtual Terminal) PAYMENT GATEWAY (Virtual Terminal) Document Version 131227 Copyright 2013 epaymentamerica, Inc. All Rights Reserved Logging in to the Virtual Terminal 1. Open your internet browser; We strongly recommend

More information

Wind River Financial iprocess Setup Guide for IOS Devices

Wind River Financial iprocess Setup Guide for IOS Devices Wind River Financial iprocess Setup Guide for IOS Devices (Requires ios 4.3 or later. Compatible with iphone, ipad, and ipod touch. This app is optimized for iphone 5.) Table of Contents (Clickable Links):

More information

Client-side encryption

Client-side encryption Client-side encryption SmartPay Contents Client-side encryption 3 How does it work? 3 Integration methods 3 Fast implementation, minimal PCI requirements 4 Where can I find my public key? 4 Is client-side

More information

How to Register and Pay for BEST Center Classes Online

How to Register and Pay for BEST Center Classes Online How to Register and Pay for BEST Center Classes Online Welcome to our new online registration system for The BEST Center at Genesee Community College! All of our scheduled noncredit classes are listed

More information

Guide to BBPS and BBMS Blackbaud Payment Services and Blackbaud Merchant Services explained.

Guide to BBPS and BBMS Blackbaud Payment Services and Blackbaud Merchant Services explained. Guide to BBPS and BBMS Blackbaud Payment Services and Blackbaud Merchant Services explained. What is BBPS/BBMS? Blackbaud Payment Services (BBPS) is Blackbaud s solution for secure credit card storage.

More information

Payment Status Definitions

Payment Status Definitions Corporate Gateway Payment Status Definitions V5.2 October 2015 Use this guide to: See the different statuses a payment can be given during its life cycle Payment Status Definitions > Contents Contents

More information

Fraud Detection. Configuration Guide for the Fraud Detection Module v.4.2.0. epdq 2014, All rights reserved.

Fraud Detection. Configuration Guide for the Fraud Detection Module v.4.2.0. epdq 2014, All rights reserved. Configuration Guide for the Fraud Detection Module v.4.2.0 Table of Contents 1 What is the... Fraud Detection Module? 4 1.1 Benefits 1.2 Access 1.3 Contents... 4... 4... 4 2 Fraud detection... activation

More information

Web Services Credit Card Errors A Troubleshooter

Web Services Credit Card Errors A Troubleshooter Web Services Credit Card Errors A Troubleshooter January 2012 This manual and accompanying electronic media are proprietary products of Optimal Payments plc. They are to be used only by licensed users

More information

Powering e-commerce Globally. What Can I Do to Minimize E-Commerce Chargebacks?

Powering e-commerce Globally. What Can I Do to Minimize E-Commerce Chargebacks? Powering e-commerce Globally What Can I Do to Minimize E-Commerce Chargebacks? Chargebacks are not going away. And now there are new rules. Selling products and services online and using credit cards for

More information

XO VoIP Quick Start Guide

XO VoIP Quick Start Guide XO VoIP Quick Start Guide (for customers with IP Flex, IP Flex with VPN, and SIP services) Welcome! As an XO VoIP services customer, you have a 24x7 access to the XO Business Center, our robust and easy-to-use

More information

Alias Manager. Supplement to the Advanced Integration guides, v.3.2.5. epdq 2014, All rights reserved.

Alias Manager. Supplement to the Advanced Integration guides, v.3.2.5. epdq 2014, All rights reserved. Supplement to the Advanced Integration guides, v.3.2.5 Table of Contents 1 What is the... Alias Manager? 3 2 Creating an... Alias 4 2.1 e-commerce... 4 2.1.1 2.1.2 2.1.3 2.2 DirectLink 2.2.1 2.2.2 2.2.3

More information

USER GUIDE. Rev 9/05

USER GUIDE. Rev 9/05 USER GUIDE Rev 9/05 Document Change History Contents Contents About This Guide ii Document Change History iii Section : Transaction Central - CHAPTER : Getting Started...-3 CHAPTER 2: Credit Card Transactions...-9

More information

Merchant Account Set-up Guide

Merchant Account Set-up Guide Merchant Account Set-up Guide The payment process and your merchant account There are two major components necessary to accept card from your customers. The first is a merchant bank account and the second

More information

Virtual Terminal User s Guide

Virtual Terminal User s Guide Virtual Terminal User s Guide For Professional Use Only Currently only available in English. A usage Professional Uniquement Disponible en Anglais uniquement pour l instant. Last updated: August 2009 PayPal

More information

Merchant Account Service

Merchant Account Service QuickBooks Online Edition Feature Guide Merchant Account Service C o n t e n t s Introduction............................. 2 What is a merchant account?.................. 2 What types of credit cards can

More information

Version 1.0 STRATEGIC PARTNER TRAINING MANUAL

Version 1.0 STRATEGIC PARTNER TRAINING MANUAL Version 1.0 STRATEGIC PARTNER TRAINING MANUAL Table of Contents Introduction... 3 Features of the Strategic Partnership... 3 Responsibilities... 3 Billing... 4 Gateway Service... 4 Risk... 4 I. PRODUCTS/SERVICES...

More information

Merchant Integration Guide

Merchant Integration Guide Merchant Integration Guide Card Not Present Transactions Authorize.Net Customer Support support@authorize.net Authorize.Net LLC 071708 Authorize.Net LLC ( Authorize.Net ) has made efforts to ensure the

More information

Web Services Credit Card Errors A Troubleshooter

Web Services Credit Card Errors A Troubleshooter Web Services Credit Card Errors A Troubleshooter March 2011 This manual and accompanying electronic media are proprietary products of Optimal Payments plc. They are to be used only by licensed users of

More information

When checking the status of the Cardholder's Card (card status check) a so-called "zero value authorisation" shall always be used.

When checking the status of the Cardholder's Card (card status check) a so-called zero value authorisation shall always be used. REGULATIONS FOR SALES PAID BY CARD REMOTE TRADING (Card Not Present) (May 2015) These regulations, the "Remote Trading Regulations", apply to sales paid by Card in Remote Trading. "Remote Trading" refers

More information

Elavon Payment Gateway- Secure Data Vault User Guide

Elavon Payment Gateway- Secure Data Vault User Guide Elavon Payment Gateway- Secure Data Vault User Guide Version 1.1 1 About This Guide This section outlines the purpose and aim of the guide, target audience, any source materials or terminology used, and

More information

A guide for accepting online payments for Hertfordshire emarketplace Providers

A guide for accepting online payments for Hertfordshire emarketplace Providers A guide for accepting online payments for Hertfordshire emarketplace Providers CONTENTS Background... 3 Accepting online payments... 3 Online payment terminology... 3 Acquirers... 3 Internet merchant accounts

More information

Skipjack VPOS User Guide

Skipjack VPOS User Guide Skipjack VPOS User Guide Skipjack 2230 Park Avenue Cincinnati, OH 45206 www.skipjack.com User Guide Table of Contents Click on a topic below to view its contents. Logging in to Your Account p. 3 Launch

More information

Realex Payments. Magento Community / Enterprise Plugin. Configuration Guide. Version: 1.1

Realex Payments. Magento Community / Enterprise Plugin. Configuration Guide. Version: 1.1 Realex Payments Magento Community / Enterprise Plugin Configuration Guide Version: 1.1 Document Information Document Name: Magento Community / Enterprise Plugin Configuration Guide Document Version: 1.1

More information

Elavon Payment Gateway- Fraud Management User Guide

Elavon Payment Gateway- Fraud Management User Guide Elavon Payment Gateway- Fraud Management User Guide Version: 1.1 Table of Contents 1 About This Guide 3 1.1 Purpose 3 1.2 Audience 3 1.3 Prerequisites 3 1.4 Related Documents 3 1.5 Conventions 4 2 Introduction

More information

Web Services Credit Card Errors A Troubleshooter

Web Services Credit Card Errors A Troubleshooter Web Services Credit Card Errors A Troubleshooter January 2014 This manual and accompanying electronic media are proprietary products of Optimal Payments plc. They are to be used only by licensed users

More information

PayWay. User Guide. Westpac Banking Corporation ABN 33 007 457 141

PayWay. User Guide. Westpac Banking Corporation ABN 33 007 457 141 PayWay User Guide Westpac Banking Corporation ABN 33 007 457 141 Table of Contents 1 Introduction... 4 2 Quick Start... 6 2.1 Setting Up Your Facility... 6 2.2 Overview of Menu and PayWay Features... 7

More information

Authorize.Net Mobile Application

Authorize.Net Mobile Application Authorize.Net Mobile Application ios User Guide October 2015 Authorize.Net Developer Support http://developer.authorize.net Authorize.Net LLC 082007 Ver.2.0 Authorize.Net LLC ( Authorize.Net ) has made

More information

Recurring Payments Service (FuturePay) Guide. Version 4.2 April 2013 Business Gateway

Recurring Payments Service (FuturePay) Guide. Version 4.2 April 2013 Business Gateway Recurring Payments Service (FuturePay) Guide Version 4.2 April 2013 Business Gateway Table Of Contents About this Guide... 4 Update History... 4 Copyright... 4 Introduction... 5 Enable the Service... 6

More information

Virtual Terminal User Guide

Virtual Terminal User Guide Virtual Terminal User Guide For Professional Use Only Currently only available in English. A usage Professional Uniquement Disponible en Anglais uniquement pour l'instant. Last Updated: 2005 PayPal Virtual

More information

Merchant Interface User Guide

Merchant Interface User Guide Business Gateway and Corporate Gateway Merchant Interface User Guide V5.0 May 2014 Use this guide to: Understand the Merchant Interface and the functionality it provides Learn how to use the Merchant Interface

More information

Contents Error! Bookmark not defined.

Contents Error! Bookmark not defined. PayFox User Guide Contents Table of Contents... Error! Bookmark not defined. Product Overview... 3 Peripheral Devices... 3 Product Features and Functionality... 4 Account Activation Programming Enablement...

More information

Getting Started with Swipe Checkout

Getting Started with Swipe Checkout Getting Started with Swipe Checkout What s Inside Hi! So you re all signed up as a Swipe Checkout merchant and the way you sell online is going to be easier than ever before. In this guide we are going

More information

CRM4M Accounting Set Up and Miscellaneous Accounting Guide Rev. 10/17/2008 rb

CRM4M Accounting Set Up and Miscellaneous Accounting Guide Rev. 10/17/2008 rb CRM4M Accounting Set Up and Miscellaneous Accounting Guide Rev. 10/17/2008 rb Topic Page Chart of Accounts 3 Creating a Batch Manually 8 Closing a Batch Manually 11 Cancellation Fees 17 Check Refunds 19

More information

REDFIN Document Version 2.07.0415-a

REDFIN Document Version 2.07.0415-a REDFIN NETWORK PAYMENT GATEWAY Document Version 2.07.0415-a Copyright 2001-08 Secured Financial Network, Inc. All Rights Reserved Table of Contents Introduction...4 Overview...5 Ch 1: Beginning to Use

More information

Global Iris Virtual Terminal User Guide. October 15

Global Iris Virtual Terminal User Guide. October 15 Global Iris Virtual Terminal User Guide. October 15 Table of Contents 1 About This Guide... 3 1.1 Purpose... 3 1.2 Audience... 3 1.3 Related Documents... 3 1.4 Terminology... 3 2 Global Iris Virtual Terminal...

More information

Credit Card Overview & Processing Guide entrée Version 3

Credit Card Overview & Processing Guide entrée Version 3 Credit Card Overview & Processing Guide entrée Version 3 2000-2016 NECS, Inc. All Rights Reserved. I entrée V3 Credit Card Processing Guide Table of Contents Chapter I V3 Credit Card Overview 1 1 Obtain...

More information

Authorize.net for WordPress

Authorize.net for WordPress Authorize.net for WordPress Authorize.net for WordPress 1 Install and Upgrade 1.1 1.2 Install The Plugin 5 Upgrading the plugin 8 2 General Settings 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 Connecting

More information

NETBANX Back Office User s Guide

NETBANX Back Office User s Guide NETBANX Back Office User s Guide January 2014 This manual and accompanying electronic media are proprietary products of Optimal Payments plc. They are to be used only by licensed users of the product.

More information

Guide to BBPS and BBMS Blackbaud Payment Services and Blackbaud Merchant Services explained.

Guide to BBPS and BBMS Blackbaud Payment Services and Blackbaud Merchant Services explained. For etapestry Customers www.blackbaud.co.uk Guide to BBPS and BBMS Blackbaud Payment Services and Blackbaud Merchant Services explained. What is BBPS/BBMS? Blackbaud Payment Services (BBPS) is Blackbaud

More information