Development Strategy of Gov3.0 Cloud

Transcription

1 [Interview] Development Strategy of Gov3.0 Cloud Je-guk Park : Director-General of ernment Bureau, Ministry of Security and Public Administration of Realize creative economy & happiness of the people through ICT n government to revise the Enforcement Decree of the Electronic Government Act to further improve G4C services Launch of a Public-Private Cooperative Forum for ernment Government Portal of to be reformed as an integrated channel for policy services Information Strategy Planning for Government-wide Cloud Project Information Strategy Planning for Building the Next-Generation Communications Network for Disaster Safety [Interview] Je-guk Park : Director-General of ernment Bureau, Ministry of Security and Public Administration Development Strategy of Gov3.0 Cloud Significance of ernment Masterplan : The Philippines and Connect to Connect to NIA Connect to SNU ITPP

2 n government to revise the Enforcement Decree of the Electronic Government Act to further improve G4C services Efforts of the n government to improve quality of G4C services through full-scale implementation of Gov3.0 have finally led to building a legal foundation. In addition, deficiencies in the current laws and regulations will be improved - the regulation on imposing fines on a person who violates duty of protecting personal information when sharing administrative data will be toughened from the current level of an administrative rule to a Presidential decree. Ministry of Security and Public Administration announced that the amendment of the Enforcement Decree of the Electronic Government Act, which mainly stipulates terms on provision of services customized to users, use of big data, and facilitation of cooperation between institutions, was approved by the Cabinet on July 22, Main contents of the amendment are as follows: First, the foundation was established for providing services that are customized to users. Customizable public services will be selected and registered onto the system for the aged, disabled, and veterans who are qualified to access to such services in a more convenient way. Detailed rules were also made on selecting customizable public services, and building and operating systems, requiring a head of a local government to provide the list of public services immediately upon request of a citizen unless there are special exceptions. Second, use of big data will be facilitated. By establishing the procedure for big data analysis through the common system for data use upon occurrence of any social issue or request from a ministry, efficient big data analysis will be possible even without having to go through individual analytic system of each ministry. Third, inter-ministerial collaboration will be reinforced. Considering the interconnectivity of administrative data and expected benefits, procedures and methodologies will be regulated so as to integrate or connect electronic systems of other institutions further to break down the barriers between institutions. The amendment also requires the Minister of Security and Public Administration to provide administrative and financial support for projects that have high impact of system interconnection or integration. More improvements will be made - administrative institutions will have to make and implement plans for preventing and responding to information system failures; the government-wide master plan for e-government will be established every five years; regulations on imposing fines on a person violating duty of protecting personal information when sharing administrative data will be toughened from the current level of an administrative rule to a Presidential decree, also with the amount increase from maximum 4,000USD to 20,000 USD. Mr. Kyung-kook Park, First Vice Minister of Security and Public Administration, said the excellence of the n e- government has been already proved by its winning the first place in three UN E-government Surveys in a row (six years). The amendment of the Enforcement Decree of the Electronic Government Act will enable the government to provide customer-oriented services that communicate with the citizens, become more competent, and upgrade the level of citizens happiness.

3 Launch of a Public-Private Cooperative Forum for ernment Ministry of Security and Public Administration (MOSPA) and National Information Society Agency (NIA) launched a Public-Private Cooperative Forum for ernment on September 15, The launch ceremony was held along with a commemorative seminar where experts from the industry, academia, and research institutions and public officials in charge of policy implementation participated. The Public-Private Cooperative Forum for ernment aims to actively apply new information and communication technologies and creativity of the private sector to e-government policies and projects by providing opportunities and establishing the foundation for public-private communication. Public-Private Cooperative Forum for ernment Operating Committee Secretariat(NIA) Cloud Big data IoT Connection/ Integration Service Facilitation Informatization of Local Government Standardization of Resource Integration Information Security Communication Network for Government Improvement of Ordering System ICT Manpower Supporting Of Overseas Entry The Forum consists of 12 committees of e-government policies where 189 experts from the industry, academia, and research institutions as well as government officials in charge of implementing the policies participate. Each committee consists of a chairman and 15 members, who develop and advise on e-government policies; institutions like NIA, KLID, and KISA also provide support as administrators. The secretariat will be established in NIA as NIA is in charge of general coordination for the Forum. During the launch ceremony held on the 15th of September, Mr. Kyung-kook Park, First Vice Minister of Security and Public Administration, Mr. Kwang-Soo Chang, President of National Information Society Agency, and Mr. Moon-Seok Ahn, Honorary Professor of University, were designated as co-chairmen of the Forum. The commemorative seminar following the ceremony introduced presentations in each of the 12 committees - the presentations were on measures for e-government data facilitation through cases of public big data analysis, strategy for Gov3.0 cloud, strategy for interconnecting and integrating ministries for establishing an effective e- government service delivery framework, etc. Discussions that followed the seminar were time for experts from the industry, academia, and research institutions as well as the private-sector experts who are involved in new ICT and e- government to share their know-how and experiences. Mr. Kyung-kook Park, First Vice Minister of Security and Public Administration said s leading position in e- government has been strengthened by winning the first place for three UN ernment Surveys in a row. The launch of the Forum is meaningful in that it allows experts from both the public and private sectors gather and seek for ways to constantly improve s e-government. Mr. Kwang-Soo Chang, President of National Information Society Agency also stated that he expects the e- government to play its pivotal role in realizing Gov3.0 through activities of the Forum.

4 Government Portal of to be reformed as an integrated channel for policy services The Government Portal of (korea.go.kr) is an integrated information system designed for citizens to easily use administrative services of each government institution at one stop. In 2006, the n government built the E-government Portal of the Republic of to provide comprehensive information on websites of the government and public institutions, through which it actually provided policy information of the government and public institutions from In 2011, the portal was renamed as the National Portal of the Republic of and then as the Government of the Republic of in The current portal categorizes the information of each ministry into life cycle services (birth, infant care, childcare, and youth), social group services (disabled, multicultural families, SME owners, and farmers or fishermen), and services for living economy (startup, taxes, consumer protection, and housing), providing a total of 113 services in 30 areas which citizens have great interest in. Starting from 2013, the portal also provides mobile app service, along with its presence on SNS and blog. However, as not all information of each ministry is provided through the portal, a lot of citizens still feel there is inconvenience searching policy service information from different websites of ministries. If a number of ministries provide similar services, in particular, the user has hard time comparing the services or misses out benefits even when qualified, not knowing from which ministry he/she can use the service. (For instance, there are 44 systems in 34 institutions, including WorkNet of Employment Information Service and Government Jobs of the Ministry of Security and Public Administration, all of which fall under the same category of employment and related educational services.) In this regard, the Government Portal aims to transform itself as a policy service shopping mall where users can get each and every piece of policy service information of each ministry and compare and choose the services they are looking for. From September 2014, a new Government Portal will provide information on the entire policy services, introduction of central administrative institutions, and the latest policy information. In particular, the number of policy services provided will increase substantially from 3,000 to 20,000. Service expansion will be also made through collaboration with local governments so as to enable citizens to use all services of their hometowns in a more convenient manner. Government Portal Reform Strategy.go.kr Integrated search Policy information guide by topic Life information for individuals Simple service application Others Better search function for policy information and services Categorized topics for easy search Integrated provision of information on military service, taxes, license renewal, etc. Direct connection to services like certificate issuance Information on new policies and news from ministries Connection to related websites (Policy information) Automatic update via API connection (Service) Connecting services by policy Minwon24 (G4C) Bokjiro (welfare service) HomeTax Ministry of Health and Welfare Homepage National Tax Service Homepage (Source: Ministry of Security and Public Administration)

5 Information Strategy Planning for Government-wide Cloud Project In June 2013, the n government presented the vision of Gov3.0 with a slogan, where all citizens are happy. Gov3.0 is a new paradigm for government operation that secures the power to execute government projects, provides services customized to citizens, and supports job creation and the creative economy through actively opening up and sharing public data and breaking down the wall between government ministries for better communication and collaboration. Gov3.0 projects are led under three strategies - making a service-oriented government, a transparent government, and a competent government. Of these strategies, making a competent government is about pursuing integrated government operation that crosses the walls between government ministries and departments. In order to achieve such a government, an innovation for an IT-based working environment was required, which would enable open sharing and collaboration. In this regard, the n government is going to establish a comprehensive plan that incorporates bringing hardware and software onto cloud, data sharing, and encouraging domestic industries to use open software, which will be gradually applied to the entire ministries starting next year. The ISP contains i) measures to remove non-standard technologies currently used in e-government systems; ii) measures to adopt user terminals (OS) independent from particular product groups; iii) plans to construct the open technology-based cloud system for government-wide sharing and collaboration; and iv) measures to convert the common government work systems, such as On-nara, to cloud-based. Apart from these, standard technologies for the cloud platform will be also developed at the same time, which will enhance efficiency of cloud-based system development through ministerial collaboration. With the government-wide cloud established, public officials will be able to store data on servers rather than PCs, handle businesses at anytime and anywhere through the web-based office system, and share themwith other departments or institutions. It seems that the government-wide cloud will enable working regardless of time and place, leading to cost-saving and improved efficiency and productivity of administrative affairs. In the meanwhile, key data that had been obtained and used exclusively by each individual or ministry will be shared and analyzed in an integrated manner, further leading to the possibility of developing macroscopic national strategy and policies. [Changes in Working Environment Caused by Cloud] Type As-Is To-Be Work Data Office Equipment Office Software Common Systems for Work Stored in hard disk of PCs Limited sharing or collaboration Desktop PC Installed Office like Hancom Office, MS Office, etc. On-nara and performance management systems are operated by each ministry D-brain and e-saram are shared as common systems. Accumulated in the cloud storage of the server Easy sharing and collaboration Terminals that support diverse web standards Web Office that do not require installation in PCs Integration of systems of each ministry will expand the scope of common system sharing

6 Information Strategy Planning For Building the Next-Generation Communications Network for Disaster Safety To reinforce the capacity for responding to national disasters, the n government plans to build the nextgeneration wireless communications network that will facilitate communication and cooperation between institutions in times of disaster. In this regard, information strategy planning (ISP) will be carried out until March next year so as to establish detailed plans for the project. Ministry of Science, ICT and Future Planning (MSIP) selected on July 31, 2014 the public safety long-term evolution (PS-LTE) as the main technology that will be used in building the disaster safety communications network. After reviewing the bandwidth and amount of frequency required for the network, the Ministry found that the 700 MHz bandwidth would be suitable, which is the lowest among the current available bandwidths. Specific measures for frequency supply will be decided upon discussion of the Frequency Deliberation Committee under the Prime Minister s Office. The disaster safety communications network will be built upon the private network that uses dedicated frequency, where cost-saving efforts will be also made by using part of facilities of the commercial network. The first step, therefore, will be ISP for building the communications network for disaster safety. The aim of this project is to keep up with the technological development trend and establish an integrated nation-wide network that provides a variety of multimedia services, like videos, based on the next-generation technologies. Through ISP, Ministry of Security and Public Administration (MOSPA) plans to conduct a survey on the current status of disaster safety network, set project goals, decide the number of base stations and project scale, improve the operation framework, and find the most optimized measures to build the network. It will come up with plans for pilot projects in 2015, and full-scale construction of the nation-wide network from 2016 to During the course of project implementation, a consultative body will be organized, where many different stakeholders participate, for building the most optimized communications network for disaster safety; the project result of each stage will be open for verification and the process of collecting a wide-range of feedback will follow. Following the provider selection in mid-october, the ISP project will be completed by the end of March next year. [Before and After Communications Network for Disaster Safety] Type AS-IS TO-BE Communication Network Narrowband/ limited service area Broadband/ unlimited service area Services Provided Mainly voice Multimedia including voice and video Use of Disaster Network Construction and Operation Communication Main Function Only when a disaster occurs Construction and operation by each institution One-way/ communication within a single institution Disaster responsiveness Not only when a disaster occurs but always (for preventing purposes) Integrated construction and operation Two-way/ cooperative communication Survivability, disaster responsiveness, operability, etc.

7 [Interview] Je-guk Park : Director-General of ernment Bureau, Ministry of Security and Public Administration Development Strategy of Gov3.0 Cloud 1. Please introduce the background of Gov3.0 Cloud Realization of the key values of Gov3.0, which are openness, sharing, communication, and collaboration, requires breaking down of barriers between ministries and change in the way government works. As cloud computing serves as the basis for realizing Gov3.0, we need to achieve automatic accumulation of knowledge on work and policiesin the cloud, as well as share the knowledge to further improve problem-solving skills. In addition, as we now have long-distance trips more than before because government institutions have moved to Sejong City, and to respond to increasing demand for field-oriented work, the work environment for public officials must be transformed to one that allows working at any time and from anywhere. In this regard, we should adopt the cloud-based work environment for public officials to access various devices anytime and anywhere, share information, and handle businesses and therefore, the e-government systems also need to be integrated or shifted into the cloud. 2. What are the strategies for Gov3.0 Cloud implementation? In order to implement Gov3.0 Cloud, we must expand the policy scope from focusing on hardware integration for improved efficiency and cost saving to one that comprehensively considers development of the IT ecosystem that facilitates innovation of the work environment and public-private collaboration. As part of the strategies for Gov3.0 Cloud, we plan to: i) establish foundation for knowledge administration through sharing and using knowledge for government work that had been dispersed in different PCs; ii) apply open standards to reorganize e-government systems so that they can operate on a variety of devices, further securing work continuity regardless of time and place and realizing real-time field-oriented administration; iii) achieve a sharing economy between institutions for hardware and software resources by building a cloud resource pool; iv) facilitate interministerial collaboration and sharing to achieve one-stop services with no barriers between ministries; v) build a collaborative cloud platform for stronger public-private collaboration and consistently expanding and developing cloud services.

8 [Interview] Je-guk Park : Director-General of ernment Bureau, Ministry of Security and Public Administration Development Strategy of Gov3.0 Cloud Enablers of the creative economy IT Ecosystem Facilitation Global Leader Enablers of government knowledge ecosystem for scientific administration Knowledge Administration Cloud computing Customized Services Enablers of government that reaches out to citizens Big Data Use Field-oriented Services 3. What do you plan to do next for Gov3.0 Cloud? We are carrying out ISP for the comprehensive plan for cloud computing (comprehensive plan for establishing an open technology-based cloud work environment and improving e-government systems) from August 2014 to February 2015, based upon which we will develop further plans for each area. For each area, we plan to: i) build and operate a cloud repository on a pilot basis in 2014 and gradually expand its use to the entire ministries from 2015; ii) bring major common systems like On-Nara to cloud-based in 2015, and shift the rest of the entire common systems to cloud-based by stages from 2016; iii) transform major e-government systems to open standard-based from 2016 (removing Active X, for example), and expand open standard application to the entire services from 2017; and iv) collect ideas for improving laws and regulations on cloud computing adoption and changing working environment in 2014, which will be applied for actual legal improvement from What are the issues that need to be considered when implementing Gov3.0 Cloud and what are the measures to solve them? There are many issues that need to be considered for cloud computing. First, we need supportive measures to help public officials adapt to the changes in the working culture and environment such as their new office software. We plan to come up with some measures like providing education in advance for the changing work environment to one where public officials share information in their work routine and prioritize collaboration as well as use cloud-based web office.

9 [Interview] Je-guk Park : Director-General of ernment Bureau, Ministry of Security and Public Administration Development Strategy of Gov3.0 Cloud Second, there are security issues from integration and concentration of work knowledge and IT resources. In this regard, we plan to develop intensive security measures against any cyber terror upon the integrated cloud, review security vulnerabilities and countermeasures, and improve authority management and user authentication system considering increased sharing of work knowledge. Third, we need to establish measures that ensure seamless cloud service and prevent failures because any failure of cloud resources that all systems share will certainly cause enormous damage. We will find measures to secure integrity of data within the cloud and prevent data loss, reinforce monitoring, introduce real-time automatic recovery technology, and review other schemes in a comprehensive manner. Last but not least, we need to improve laws and regulations regarding responsibilities and authorities over shared data within the cloud. Therefore, as part of improving the legal system, we will consider revising of laws and guidelines for paper-based documents or records and defining responsibilities and authorities on quotation, revision, and distribution Outreach Services for Citizens As - Is To - Be Working on office PC Real-time field-oriented administration Data input only possible through office PCs, limited conditions for field service work [ 5 devices for work: An office PC, an Internet PC, an office phone, a mobile phone for work, and a mobile phone for personal use] Administrative service that reaches out to citizens in the field [ 2 devices for work: a PC for work and a smart phone with both wired and wireless functions Projects Remove ActiveX for diversification of devices Adopt fixed mobile convergence (FMX) phone Expand use of field-oriented smart devices

10 Significance of ernment Masterplan : The Philippines and Author: ROY R. CONSULTA, ICTO DOST Philippines It has been proven that operations in a manual form gave disadvantages in the delivery of its ultimate goals and services. Automation and innovations gave advantages in dealing with the full extent of human needs and delivering social benefits. Such unfavourable external factors are affecting the Philippines and economic growth will undoubtedly come out lower than expected. Along with social unrest and effects of the climate changes that have just recently shown its brutal force in torrential rains, the need for faster and more effective response by the government is a requirement ever. The Philippine government needs to ready itself to face such challenges that will become more and more common in the times to come. Government responses to the needs of its people need to be not only effective but also quick and timely. Such demands on national resources also mean thatgovernment efforts need to be as efficient as possible. Also of equal importance is building a better business environment to boost the economy. More transparent business practices, more secure transactions and equal opportunities for all need to be fostered. The Philippines is at a critical junction not only in its economic development but also in ernment. At one point in time, in the 1970s, through vigorous effort, the Philippine was a leading nation in Government platform within Asia. Since then, although there has been much effort to reinvigorate ernment such as the establishment of the ernment Fund and the development of various nationwide ICT policies such as the Government Information Systems Plan, or the GISP for short, The Philippine Digital Strategy(PDS) as well as the igov Philippines project, the gap between policy making and implementation of such policies has crippled the growth of ernment. Currently, the Philippines is rated the 88th in the world in the UN ranking of ernment index which is not due to policy making capability but more to the lack of action and actual realization of the well-built plans thus far, even if they lack details. As shown by many cases in other advanced countries, ernment can make a big difference not only in the success of economic development but also to engage the citizens more, thereby creating a more equal and just society. With such goals in mind, the need for a detailed policy plan that can encompass the whole government organizations for a more open, effective and efficient delivery of public services that will affect every Filipino, has become the motivating factor behind the building of a "Master Plan" for a better ernment for the Philippines. In order to better respond to such external factors as well as build a solid platform that would enable all in the Philippines to greater economic wealth, it is without a doubt that a concrete and decisive plan that will build on the current policy for ICT, the PDS, is much needed. Such a plan should be aligned with the PDS but also include detailed action plans and necessary budget plan in addition to actual funding source for such projects that have been identified as priority projects in the next few years to come. In conclusion, Philippines draw a Master Plan that will draw architecture in order to respond to not only such external factors as economic and climate changes but to also introduce innovations within the government system that will promote efficiency and allow more citizen engagement in the decision making processes of the public sector. The Philippine ernment Master Plan with the help of South n partners laid out the necessary components that will help achieve these objectives; the vision and mission statements as well as strategies for implementation. Also, the final architecture and building blocks identified along with projects and action plans to in fulfilling the vision and future ernment of the Philippines.