Achieving the creative economy and citizens happiness through informatization

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1 National IT Policy Group e-government Group ICT Service Policy Division Achieving the creative economy and citizens happiness through informatization Smart Network Division Digital Culture Division Digital Inclusion Policy Division Global IT Cooperation Division Privacy Protection Policy Division Open Data Center Big Data Strategy Center e-government Global Academy Internet Addiction Counseling Center Mugyo Office ( ) NIA Bldg, Cheonggyecheonno 14, Jung-gu, Seoul, Korea / Tel : Deungchon Office ( ) 489, Gonghang-daero, Gangseo-gu, Seoul, Korea / Tel :

2 I. Introduction of NIA II. Vision III. Message from the President President of National Information Society Agency Chang Kwang-Soo As one of the world s top-level organizations specialized in providing ICT policies and technologies, National Information Society Agency was reorganized in May 2009 upon merger between National Information Society Agency, an institution providing national ICT policies and technologies, and Korea Agency for Digital Opportunity and Promotion, an institution specialized in closing the digital divide of home and abroad. National Information Society Agency is engaged in improving the world s toplevel ICT infrastructure of Korea by building the high-speed information and communications infrastructure, supporting establishment of e-government, and promoting application of new ICT such as big data and IoT(Internet of Things). Also as the supervisory institution for national informatization, it is carrying out its responsibilities of closing the digital divide of both home and abroad and establishing a healthy information culture. With the mission of achieving the creative economy and citizens happiness through informatization, National Information Society Agency will continue to do its best to solve current national issues and allow the benefits of informatization to reach each and every corner of the society. Mission Vision Strategies Five Strategic Goals I extend my warmest greetings as the President of National Information Society Agency. Achieving the creative economy and citizens happiness through informatization Becoming the world s top-level institution specialized in ICT policies and technologies Strengthen capacity for policy planning Lead ICT-based creative society Establish Government 3.0 represented by values of openness and sharing As the institution truly specialized in ICT, we at NIA have played the leading roles in challenging and pioneering new areas and finally helped Korea become one of the IT powerhouses around the globe. We still continue to create new values as the leading institution for solving national and social issues with ICT. The new government of Korea considers ICT and science and technology as the key values for realizing the creative economy. The rapid development of smart technologies and the environmental changes such as the new government s creative economy and Government 3.0 center around the massive wave of rapid transformation into the hyper-connected society. Using the tool of creativity, I will put my utmost effort on finding solutions to the current national issues economic facilitation, social integration, and job creation in order to meet the needs of the times and further complete establishing the virtuous cycle between citizens happiness and national development. Develop new creative industries Establish safety and social integration through informatization Strengthen global cooperation and overseas expansion Based on the experiences so far, we will continue to spare no effort and do our best to stay as the most trusted institution by the citizens, businesses, and the government in terms of ICT policy development and technical assistance. I kindly ask for your constant support and interest. Thank you. Improve informatization knowledge capacity Spread use of the creative management model, NIA Way What is the Creative Economy? NIA Projects for the Creative Economy ICT policy planning and knowledge studies Develop plans for national informatization policies and new agenda Evaluate ICT project performance Provide technical support for national informatization Finding new creative industries and establishing the ecosystem Carry out Creative Economy Vitamins Project Support big data market creation and industry facilitation Conduct ICT analysis-based studies on future society issues Expand national database and facilitate its use by the private sector Improving capacity for science and ICT innovation Make plans for IoT-based infrastructure and strategy for future network development Construct giga-level Internet throughout the country and expand network-based application services Improve wired and wireless network in public spots and rural areas What is Government 3.0? NIA Projects for Government 3.0 Public data disclosure for building foundation for the creative economy Make plans for opening up the public data and policies for their use Establish the foundation for open data provision and provide support in facilitating their use Provide support in operation of the Open Data Strategy Council and Dispute Mediation Council Providing smart public services using information technologies Build and operate Smart Work Centers Establish smart phone-based mobile government Spread, operate, and maintain the e-government standard framework An economy that considers creativity the key value of the economy and creates new added-value, jobs, and growth engines through convergence of citizens creativity, science technologies and information and communication technologies Creating new jobs and markets through creative innovation Improving global leadership for the creative economy Achieving a society where creativity is respected and fully expressed A new paradigm for government operation that provides customized services to citizens while at the same time supports job creation and the creative economy by actively disclosing and sharing public information as well as communicating and collaborating after breaking down walls between government departments Transparent Government Actively disclose public data to satisfy the citizens right to know Capable Government Provide quality government services based on collaboration enabled by breaking down of walls between government departments Fostering global creative talents and improving cooperation Send out World Friends IT Volunteers Establish and support Information Access Centers in developing countries Establishing healthy and mature information culture Establish creative information culture through campaigns based on the public-private collaboration Resolve adverse impact of informatization by preventing cyber crimes Provide policy support for preventing and resolving Internet addiction issues Operate Internet Addiction Counseling Centers Realizing social integration through informatization Provide IT education and other support to four groups disadvantaged in informatization (disabled, multi-cultural families, North Korean defectors, and aged) Operate Relay Call Center that supports communication of the disabled Provide support in renting ICT aids for the disabled Provide entrepreneurship education for the elderly for creating Internet-based jobs Service Government Provide integrated administrative services that are customized and user-oriented Establishing e-government for disclosure, sharing, communication, and collaboration Maintain and improve services in the e-government website Carry out supportive projects for achieving the e-government Conduct research on e-government systems and policies Support global cooperation and overseas expansion of e-government Facilitate government-wide enterprise architecture (EA) Foster professional and full-time consultants for global e-government education and training Establish the culture of personal information protection for safety of the entire citizens Establish the master plan and policies for personal information protection Operate the personal information protection certification mark

3 National IT Policy Group e-government Group ICT Planning Develop plans for national informatization policies and new agenda e-government Planning Maintain and improve services in the e-government website Provide national informatization vision and strategy, improve laws and regulations, and develop informatization policies including those finding ways to solve the current social issues through application of new technologies Establish comprehensive plans for maintaining and improving the government-wide websites, improve related laws and regulations, and provide technical assistance Contribute to improving national informatization and facilitating the creative economy Contribute to improving citizens accessibility and service quality by closing websites that are rarely used and integrating websites that provide similar contents and services ICT Investment Performance Center Evaluate ICT project performance Review self-evaluations of ICT projects conducted by 51 central administrative institutions, evaluate performance plans and reports, and transfer unnecessary budget Improve the efficiency of ICT project investment and establish a performance management framework e-government Project Carry out projects supporting e-government for implementation of key national agenda such as Gov 3.0 Conduct 27 projects of 4 areas Capable Government, Safe Society, Customized Open Services, and Improved Efficiency of E-government Investment Establish a smart government and convenient citizen life through citizenoriented e-government Advanced ICT Consulting Provide technical support for national informatization Provide ICT consulting for central and local government departments, and review or help establish national informatization action plans Contribute to nation-wide informatization and performance production through technical assistance for informatization e-government Policy Support research and operation of schemes and policies for improving e-government performance and quality Conduct analysis of e-government trends or issues and policy studies, support performance management and evaluation or assessment, improve order-placement and auditing systems, etc. Promote constant improvement of e-government performance and secure quality and safety of e-government services Government Information Resource Management Facilitate government-wide enterprise architecture (EA) Provide support in interconnecting/ integrating/ facilitating administrative service areas, integrating/ managing/ and sharing government-wide information resources, facilitating EA of public institutions, exporting, etc. Build the foundation for service interconnection and integration for Gov 3.0 and spread and settle performance management of information resources

4 ICT Service Policy Division Smart Network Division ICT Convergence Services Carry out Creative Vitamins Project Revitalize the stagnated economy by applying science and ICT to other industries based on ministerial collaboration and support solving national issues Enhance convenience of citizens by establishing new industries and services based on added-value creation and ensuring economic benefits and safe, convenient living conditions Hyper-Connected Infrastructure Planning Develop plans for building infrastructure for the hyper-connected society and strategies for future network development Build IoT(Internet of Things)-based ICT infrastructure, operate the hyperconnected society forum, verify the R&D outcomes using KOREN/ TEIN/ APII, and facilitate collaboration on international research verification Create the IoT-based future innovative economy, improve the quality of citizens life, and establish an ecosystem for networked co-development Public ICT Service Build and operate Smart Work Centers Build and operate 14 Public Smart Work Centers, improve laws and regulations for facilitating smart work, and conduct education and PR (as of 2013, 57,346 workers in 137 institutions used the Smart Work Center) Improve flexibility of travelling workers work efficiency and facilitate settlement of flexible working culture Advanced Network Service Construct giga-level Internet throughout the country and expand application services Expand the giga-internet service coverage to 90% and create an environment for facilitating broadcasting and communications convergence and smart media services Smart ICT Service Service Platform & Standards Establish smart phone-based mobile government Develop mobile government administrative services, which can be used and shared by multiple ministries, and improve service security Improve the government s way of working and facilitate communication with the citizens Spread, operate, and maintain the e-government standard framework Smart Infrastructure Business Expand smart network-based broadcasting and communications convergence services and develop new ICT growth engines for the future Improve wired and wireless network in public spots and rural areas Construct 100M broadband subscriber network in rural areas and open up the wireless Internet (public Wi-Fi) for free use in public spots such as traditional marketplaces, community centers, welfare facilities, etc. Contribute to improving the quality of life of rural residents, close the digital divide between social classes or areas and further reduce household burden of communication expenses by providing the public Wi-Fi service Provide technical assistance in standard framework application, educate developers in SMEs, operate and maintain the standard framework Mitigate national information systems dependency on providers and establish interoperability and prevent redundant investment through application of the standard framework

5 Digital Culture Division Digital Inclusion Policy Division Digital Culture Planning Establish creative information culture through information culture campaigns based on the publicprivate collaboration, studies on information culture policies, and IT competitions Designate the month of information culture, support the Association of Happy Practitioners of Smart Culture, which is a public-private collaborative group, and operate Korea Olympiad in Informatics and programming competitions for college students Digital Inclusion Planning Operate Relay Call Center that supports communication of the hearing- and speech-impaired Operate Call Center ( 107) and the website (www.relaycall.or.kr) 24/7 for communication between the disabled and non-disabled Increase social participation of the disabled and expand social inclusion by supporting communication of the hearing- and speech-impaired who have difficulties in using telephone Improve citizens awareness upon creative information culture by introducing IT Misuse Prevention various cases of citizens participatory information culture Resolve adverse impact of informatization by preventing cyber crimes through information ethics education for the general public Information Accessibility Provide support in renting ICT aids for the disabled Provide support in renting out high-cost assistive products such as the braille information instruments that are actually needed in disabled persons job- Provide life-cycle educational programs and campaigns to prevent adverse seeking and learning activities(50 devices per year) impact of informatization for teenagers and adults and operate rehabilitative education together with the probation office Break down the barriers for the disabled to use ICT products and services and establish an environment where all citizens can equally have access to Prevent Internet deviant behaviors of teenagers and adults by reinforcing and use the products and services information ethics and establish a sound and healthy culture of using the Media Addiction Prevention Internet Provide policy support and conduct projects for preventing and resolving Internet addiction issues Information Utilization Provide entrepreneurship education for the elderly as part of support for creating Internet-based jobs Private institutions provide entrepreneurship education and job training programs using IT for the elderly aged 50 or older who wish to start their Conduct research and provide policies regarding Internet addiction, develop own businesses (40 persons per year) contents for education and counseling, certify Green Internet, operate a qualification system for professional counselors Revitalize the economy and solve the lack of manpower in the older age groups by making the elderly manpower productive via IT education Arouse the social attention upon Internet addiction and mitigate risks of smart media addiction

6 Global IT Cooperation Division Privacy Protection Policy Division Global IT Planning & Consulting Send out World Friends IT Volunteers Privacy Protection Planning Establish the master plan and policies for personal information protection Send out IT volunteers aged 18 or older to government departments of developing countries to carry out IT education and projects (as of 2013, 5,158 volunteers were sent out to 70 countries) Strengthen human resource capacities in developing countries and help overseas expansion of domestic manpower specialized in natural sciences or engineering Analyze policies for privacy protection in other countries and legal trends or issues, conduct surveys, and publish annual reports Find solutions to issues regarding personal information management through pre-inspection and prediction and establish a society where personal information is safely used Global IT Project Establish and support Information Access Centers in developing countries Establish Information Access Centers in developing countries to give them opportunities to experience the digital culture and provide various contents that suit the educational environment for the local residents by comprehensively taking their IT environment and demand into consideration (as of 2013, 38 Centers were in operation in 36 countries) Establish the advanced IT infrastructure in developing countries to improve Korea s positioning as one of the leading countries in terms of informatization as well as enhance the national brand Privacy Protection Project Operate the personal information protection certification mark Evaluate the level of personal information protection by information managers and provide certification based on objective deliberation by the Certification Committee Encourage personal Information managers to follow the Personal Information Protection Act and promote their constant activities for personal information protection Global e-government Business e-government Global cooperation & exporting support Carry out joint projects, ICT consulting, technical and manpower exchanges with the cooperating governments (as of 2013, 6 Centers completed their joint projects and 1 Center was in operation) Utilize the partnership as the e-government cooperation channel with other countries for overseas expansion of domestic e-government businesses

7 Open Data Center Big Data Strategy Center Open Data Planning Make plans for opening up the public data and policies for their use Big Data Planning Enhance competitiveness based on big data Develop policies for public data disclosure and use by establishing the vision, making strategies, improving legal conditions, and reviewing the current status Facilitate public data disclosure and their use Carry out big data pilot projects (around 5 projects), operate Korea Big Data Center, foster professional manpower (in 20 universities) and provide consulting on data-based future strategies (around 2 consulting cases) Open Data Infrastructure Open Data Utilization Establish the foundation for open data provision Develop and carry out open data projects, such as evaluating or improving open data quality, building administrative database, and converting to linked open data (LOD) Facilitate open data connection and use through increased data production and improved quality Provide support in facilitating open data use Future ICT Planning Create the big data market through identifying new businesses and enhance national competitiveness through facilitating data-based industries Conduct studies on IT-based future society Suggest Korea s future issues and counter strategies by developing key issues of the future based on data analysis, informatization policy agenda, mid- and long-term strategy for using new ICT, etc. (17 studies per year) Obtain future opportunities and increase confrontational power against risks in the rapidly changing global conditions and uncertain future through scientific and systematic data use and future forecast Operate the open data portal (data.go.kr) for developing and providing open API of public data, disclosing lists, and providing consultations for use, and support startups and businesses that use open data Knowledge Data Utilization (KDU) Expand national database and facilitate its use by the private sector Open Data Secretariat (ODS) Establish the industrial ecosystem based on open data Provide support in facilitating operation of the Open Data Strategy Council and Dispute Mediation Council Support the Open Data Strategy Council with deliberation and decisionmaking activities and support the Dispute Mediation Council with open data dispute mediation and reports Develop a business usage model for each industry by carrying out projects for constructing (approximately) 20 sets of highly usable database in industries and other areas and operating the knowledge database forum Expand the infrastructure of national knowledge that have high preservation and usage values for the country and create new businesses in the industry through using national database Promote open data use by the private sector through systematic management of open data policies and dispute settlement

8 e-government Global Academy Internet Addiction Counseling Center Global Training Planning Develop new global e-government training projects Internet Addiction Counseling Provide Internet addiction counseling services to the entire citizens Develop global e-government educational programs for public officials from overseas through cooperation with international organizations and other institutions Operate Internet Addiction Counseling Centers in 12 areas throughout the country, provide various programs like preventive education and home-visit counseling programs, foster professional counselors, etc. Provide support in improving e-government and overall IT level of developing countries and increase opportunities for such education to further lead to e-government export by sharing Korea s e-government experiences Prevent and solve Internet or smart media addiction and encourage sound information usage habits Global Training Operation Provide global e-government training and foster consultants Provide e-government training programs for public officials from overseas and cultivate consultants for e-government consulting and dispatch Provide the world-class global e-government training, establish the position as a consulting institution, and support export of e-government systems

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