software technical reference

Transcription

1 software technical reference hp color LaserJet 0 series

2

3 HP Color LaserJet 0 Software Technical Reference

4 Copyright (c) 2004 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 4/2004 Trademarks Adobe (R), Adobe Photoshop (R), Acrobat (R), PostScript (R), and the Acrobat logo (R) are trademarks of Adobe Systems Incorporated. Arial (R) is a U.S. registered trademark of the Monotype Corporation. Java (TM) is a US trademark of Sun Microsystems, Inc. Linux is a U.S. registered trademark of Linus Torvalds. Microsoft (R), Windows (R), and Windows NT (R) are U.S. registered trademarks of Microsoft Corporation. Pentium (R) is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries/regions. UNIX (R) is a registered trademark of The Open Group.

5 Table of contents 1 Purpose and scope 1 Introduction...1 HP Color LaserJet 0 series printer comparison...2 Software availability and fulfillment...3 In-box file layout...4 HP Color LaserJet 0 software CD, Windows partition...4 CD language groupings and part numbers...4 Ordering software...5 Documentation availability and localization Software overview 9 Operating systems...9 Supported Windows operating systems...9 Supported operating systems...9 Driver-only supported operating systems...10 Windows system requirements...10 Windows supported operating system requirements...10 Printing from other operating systems...11 Software component information...11 New printing-system software features...12 Software component availability...12 Software component localization...14 HP Software Update utility...15 HP Print Screen utility...17 Installation...17 Activating the utility...18 Features...18 HP Color LaserJet 0 series printing-system software for Windows...20 Available printer configurations...21 Software features by connection type...22 Supported configurations...22 Direct connection...22 Network connection options...22 Local connection using Microsoft peer-to-peer networking (Windows only)...22 System requirements for peer-to-peer networking...23 Networked using the internal HP Jetdirect print server (HP Color LaserJet 0Ln and 0n only)...23 Networked with an optional, external HP Jetdirect print server (HP Color LaserJet 0L only)...23 System requirements for networking using an external HP Jetdirect print server...23 Port communication...25 Overview...25 Software Technical Reference i

6 Parallel port connections...26 Other parallel port devices...26 Changing parallel port modes...26 USB port connections...26 Device conflicts in Windows...27 Opening the Windows Device Manager...27 Check for device conflicts...27 Guidelines for troubleshooting and resolving device conflicts Macintosh software overview 29 Supported Mac operating systems...29 Macintosh printing-system software for the HP Color LaserJet 0 series printer...30 In-box file layout...30 HP Color LaserJet 0 software CD, Macintosh Partition...30 Software components for Mac...30 Software component availability for Mac...31 Software component localization...31 Ordering software for Mac...32 System requirements (Mac)...33 Installation overview...33 Installation options...33 Macintosh installation instructions for direct connections...34 Direct-connection installation instructions for Mac OS 9.1.x and 9.2.x...34 Installation instructions for Mac OS X (version 10.1.x, 10.2.x, or 10.3.x)...34 Macintosh installation instructions for networked computers...35 Network installation instructions for Mac OS 9.1.x and 9.2.x...35 Network installation instructions for Mac OS X (version 10.1.x, 10.2.x, or 10.3.x)...36 Installation dialog box options for Mac OS systems...37 HP Toolbox for Mac OS...41 Web browser requirements Windows driver features 43 Introduction...43 PCL 6 and PS unidriver features (for Windows 2000 and Windows XP)...43 Access to drivers...43 Help system...44 What's this? Help...44 Context-sensitive Help...44 Constraint messages...45 HP postscript level 3 emulation support...45 Driver tab features...46 Printing Preferences tab set...46 Advanced tab features...47 Paper/Output settings...48 Graphic settings...49 Document Options...50 Paper/Quality tab features...54 Print Task Quick Sets...54 Paper Options group box...56 Document preview image...61 Effects tab features...62 Print Task Quick Sets...62 Resizing options group box...63 ii Software Technical Reference

7 Document preview image...64 Watermarks group box...64 Finishing tab features...69 Print Task Quick Sets...70 Document Options...71 Document preview image...73 Orientation group box...74 Color tab...75 Print Task Quick Sets...75 Color options...76 Automatic color settings...76 Manual color settings...76 Text, Graphics, and Photographs sections...77 General...77 Print in Grayscale...78 Services tab features...78 Printer Properties tab set...79 Device Settings...79 Form to Tray Assignment...81 Font Substitution Table...83 External Fonts (HP PCL 6 unidriver only)...83 Installable Options...85 Additional Device Settings options (HP PS unidriver only)...85 Output Protocol...86 Send CTRL-D Before Each Job...86 Send CTRL-D After Each Job...86 Convert Gray Text to PostScript Gray...87 Convert Gray Graphics to PostScript Gray...87 Add Euro Currency Symbol to PostScript Fonts...87 Job Timeout...87 Wait Timeout...87 Minimum Font Size to Download as Outline...87 Maximum Font Size to Download as Outline...87 About tab features...88 PCL 6 traditional driver features (for Windows 98 and Windows Me)...89 Help system...89 What's this? Help...89 Context-sensitive Help...89 Constraint messages...90 Bubble Help...91 Finishing tab features...94 Print Task Quick Sets...94 Default Print Settings...95 User Guide Print Settings...95 Custom Print Task Quick Sets...95 Document Options...96 Print on Both Sides (Manually) option...96 Manually printing on both sides...97 Flip Pages Up...97 Booklet Printing...97 Activating booklet printing...98 Selecting a booklet cover...98 Pages per Sheet...99 Document preview image...99 Print Quality Software Technical Reference iii

8 Default Graphics Settings group box Output Settings group box Scale Patterns (WYSIWYG) Print all Text as Black Font Settings group box Effects tab features Print Task Quick Sets Document preview image Fit To Page Print Document On setting Scale to Fit option % of Normal Size option Watermarks Current Watermarks Watermark Message Message Angle Font Attributes Name Color Shading Size Default settings Paper tab features Print Task Quick Sets Paper Options group box Size is: Custom Paper Size Name drop-down menu Dynamic command button Width and height controls Custom width and height control limits Measurement Units button Close button Use Different Paper/Covers check box Use Different Paper/Covers options Front Cover and Back Cover options First Page, Other Pages, and Last Page options Source Is: drop-down menu Type is: drop-down menu Document preview image Printer image Basics tab features Print Task Quick Sets Copies group box Orientation Portrait option button Landscape option button Rotate by 180 degrees check box Document preview image About button Color tab features Print Task Quick Sets Color Options Manual color settings iv Software Technical Reference

9 Document preview image Services tab features Configure tab features Printer Model group box Paper-handling options Optional Paper Sources Other Options Fonts Printer Memory Printer image Windows PS traditional driver features (for Windows 98 and Windows Me) HP postscript level 3 emulation support Paper tab features Graphics tab features Device Options tab features PostScript tab features The HP Toolbox 137 Overview of the HP Toolbox Starting the HP Toolbox Structure Opening page Navigation System requirements Web browser requirements Other requirements Localization Configuration options for the HP Toolbox HP Toolbox section Status tab Device Status page Supplies Status page Print Info Pages page Troubleshooting tab Control Panel Help page Print Quality Tools page Print Quality Troubleshooting Procedure page Cleaning Page Maintenance page Paper Jams page Supported Media page Demonstration Pages page Alerts tab Set up Status Alerts Alerts On Confirmation page Alerts Off Confirmation page Set up Alerts page Administrative Settings page Documentation tab Print: How do I? page User Guide page Readme page Device Settings section Information tab Software Technical Reference v

10 Device Status page Supplies Status page Event Log page Save/Restore Settings page Device Configuration page Settings tab Device Information page Paper Handling page Printing page PCL page PostScript page Print Quality page Print Density page Print Modes page System Setup page Input/Output page Service page Network tab Home sub-tab Device Info page Select Language page Networking sub-tab Configuration section Security section Diagnostics section Other Links Help page Support page HP Home page Other pages About HP Toolbox page Select Device page Current Alerts page Text Map page Product Registration page Order Supplies page Product Support page Software installation 235 Installation overview Installation options Windows installation for direct connections Setting up Windows sharing (peer-to-peer networking) Setting up the host computer running Windows 98, Windows Me, or Windows Setting up the host computer running Windows XP Setting up the client computers Setting up client computers running Windows 98, Windows Me, or Windows Setting up client computers running Windows XP Installation instructions for networked computers Installing the software on networked computers (HP Color LaserJet 0Ln and 0n only) Network setup with an external Jetdirect print server (HP Color LaserJet 0L only) vi Software Technical Reference

11 Installing the printer driver only Printer driver installation for Windows 98 and Me Printer driver installation for Windows 2000 or XP Printer driver installation for Windows NT Installation dialog box options for Windows Uninstall Uninstall instructions for Windows Uninstalling using the HP program group (recommended) Uninstalling using Windows Add/Remove programs feature Removing the HP Software Update utility Index 273 Software Technical Reference vii

12 viii Software Technical Reference

13 List of tables Table 1-1. Features of the HP Color LaserJet 0 series printers...2 Table 1-2. CD language groupings for Windows...4 Table 1-3. User documentation availability and localization...6 Table 2-1. Software component availability for the HP Color LaserJet 0 series printers...12 Table 2-2. Software component localization by language, A-I...14 Table 2-3. Language key A-I...14 Table 2-4. Software component localization by language, K-Z...14 Table 2-5. Language key, L-Z...15 Table 2-6. Software components for Windows...20 Table 3-1. Software components for Mac...30 Table 3-2. Software component availability for Mac...31 Table 3-3. CD language groupings for Mac...32 Table 4-1. Standard paper types and engine speeds...58 Table 4-2. Watermark color values...67 Table 4-3. Page orientation...71 Table 4-4. Bubble Help messages...92 Table 4-5. Page orientation...97 Table 4-6. Selected paper size...98 Table 4-7. Watermark color values Table 4-8. Name drop-down menu text strings Table 4-9. Custom width and height limits for the HP Color LaserJet Table Close dialog box text strings Table Standard paper types and engine speeds Table 5-1. Browsers supported by HP Toolbox Table 5-2. HP Toolbox status messages Table 5-3. Supplies for the HP Color LaserJet 0 series printer Table 5-4. Alerts Table 5-5. Events Table 5-6. Optimize menu Table 5-7. Print modes Software Technical Reference ix

14 x Software Technical Reference

15 List of figures Figure 2-1. Welcome screen - HP Software Update...16 Figure 2-2. New software is available screen - HP Software Update...17 Figure 2-3. HP Print Screen - system tray icon...18 Figure 2-4. HP Print Screen - configuration dialog box...19 Figure 3-1. Step 1 - Run the HP Color LaserJet 0 printing-system software CD...37 Figure 3-2. Step 2 - Choose the installation language...37 Figure 3-3. Step 3 - Authenticate...38 Figure 3-4. Step 4 - Main CD screen...38 Figure 3-5. Step 5 - License agreement...39 Figure 3-6. Step 6 - Begin installation...39 Figure 3-7. Step 7 - Custom Installation...40 Figure 3-8. Step 8 - Verify installation...40 Figure 3-9. Step 9 - Install files...41 Figure Step 10 - Installation completed...41 Figure 4-1. A typical constraint message...45 Figure 4-2. Advanced tab - HP PCL 6 unidriver...47 Figure 4-3. Advanced tab - HP PS unidriver...48 Figure 4-4. Advanced tab - HP PS unidriver - PostScript Options...51 Figure 4-5. Paper/Quality tab...54 Figure 4-6. Paper Options group box...56 Figure 4-7. Front Cover setting...59 Figure 4-8. First Page, Other Pages, and Last Page options...60 Figure 4-9. Effects tab...62 Figure Preview images - Legal on Letter; Scale to Fit off (left) and on (right)...63 Figure Watermark Details...65 Figure Finishing tab - HP PCL 6 unidriver...69 Figure Finishing tab - HP PS unidriver...70 Figure Page-order preview images...73 Figure Color tab...75 Figure Color settings...76 Figure Device Settings tab - HP PCL 6 unidriver...80 Figure Device Settings tab - HP PS unidriver...81 Figure Font Substitution Table...83 Figure Font Installer dialog box...84 Figure About tab...88 Figure A typical constraint message...90 Figure A property page with a Bubble Help icon...91 Figure Finishing tab - PCL 6 traditional driver...94 Figure Document Options group box...96 Figure Page-order preview images...99 Figure Print Quality Details dialog box - HP Color LaserJet 0 PCL Figure Effects tab - PCL 6 traditional driver Figure Preview images - Legal on Letter; Scale to Fit off (left) and on (right) Figure Watermark Details dialog box Figure Paper tab - PCL 6 traditional driver Software Technical Reference xi

16 Figure Paper Options group box Figure Custom Paper Size dialog box Figure Front Cover setting Figure First Page, Other Pages, and Last Page options Figure Basics tab - PCL 6 traditional driver Figure About This Driver dialog box Figure Color tab Figure Manual Color Options dialog box Figure Configure tab Figure More Configuration Options dialog box Figure Configure Font DIMMs dialog box Figure Paper tab - HP PS traditional driver Figure Graphics tab Figure Device Options tab Figure PostScript tab Figure 5-1. Device Status page - 1 of Figure 5-2. Device Status page - 2 of Figure 5-3. Supplies Status page Figure 5-4. Print Information Pages page Figure 5-5. Control Panel Help page Figure 5-6. Print Quality page Figure 5-7. Print Quality Troubleshooting Procedure page - 1 of Figure 5-8. Print Quality Troubleshooting Procedure page - 2 of Figure 5-9. Cleaning Page Figure Maintenance page Figure Paper Jams page Figure Supported Media page Figure Demonstration Pages page Figure Sample status alert window Figure Set up Status Alerts page Figure Alerts On Confirmation page Figure Alerts Off Confirmation page Figure Set up Alerts page - 1 of Figure Set up Alerts page - 2 of Figure Set up Alerts page - 3 of Figure Administrative Settings page Figure Print: How do I? page Figure User Guide page Figure Readme page Figure Device Status page - 1 of Figure Device Status page - 2 of Figure Device Status page Figure Supplies Status page Figure Event Log page Figure Save/Restore Settings page Figure Device Configuration page - 1 of Figure Device Configuration page - 2 of Figure Device Configuration page - 3 of Figure Device Information Figure Paper Handling page Figure Printing page Figure PCL page Figure PostScript page Figure Print Quality page Figure Print Density page xii Software Technical Reference

17 Figure Print Modes page Figure System Setup page Figure Input/output page Figure Service page Figure Device Info page Figure Language page Figure Network Settings page - TCP/IP sub-tab Figure Network Settings page - SNMP sub-tab Figure Other Settings page - Misc. Settings sub-tab Figure Other Settings page - LPD Queues sub-tab Figure Other Settings page - USB Settings sub-tab Figure Other Settings page - Support Info sub-tab Figure Other Settings page - Refresh Rate sub-tab Figure Privacy Settings page Figure Select Language page Figure Settings page - Status sub-tab Figure Settings page - Wizard sub-tab Figure Settings page - Restore Defaults sub-tab Figure Authorization page - Admin. Account sub-tab Figure Authorization page - Access Control sub-tab Figure Mgtmt. Protocols page - SNMP sub-tab Figure Mgtmt. Protocols page - Other sub-tab Figure Network Statistics page Figure Protocol Info page - TCP/IP sub-tab Figure Protocol Info page - SNMP sub-tab Figure Configuration Page Figure Help page Figure Support page Figure Product support page Figure Technical support page Figure HP Home page Figure About HP Toolbox page Figure Current Alerts page Figure Text Map page - 1 of Figure Text Map page - 2 of Figure Product Registration page Figure Order Supplies page Figure Product Support page Figure 6-1. CD Browser screen Figure 6-2. HP LaserJet Documentation screen Figure 6-3. Online support screen Figure 6-4. Step 1- Welcome to the HP color LaserJet series Setup Wizard screen Figure 6-5. Step 2 - HP Software License Agreement screen Figure 6-6. Step 3 - Printer Connection screen Figure 6-7. Step 4 - Identify Printer screen Figure 6-8. Step 5 - Printer Found screen Figure 6-9. Step 6 - Confirm Settings screen Figure Step 7 - Confirm Changing Setting screen Figure Step 8- Set Network Protocol screen Figure Step 9 - Check Cable Connection screen Figure Step 10 - Specify Printer screen Figure Step 11 - Installation Type screen Figure Step 12 - Features screen... Figure Step 13 - Ready to Install screen Figure Step 14 - Installation Status screen Software Technical Reference xiii

18 Figure Step 15 - Finish screen Figure Step 16 - Test Page screen Figure Step 17 - Restart screen Figure Step 18 - Exit Setup screen Figure Step 19 - Installer Interrupted screen Figure The hp color LaserJet 0 Setup Wizard Figure Setup Maintenance dialog box Figure Remove the Program dialog box Figure Uninstalling the hp color LaserJet 0 series dialog box Figure Finish Uninstall dialog box Figure Restart dialog box Figure Windows Control Panel Figure Windows Change or Remove programs Figure Remove the Program dialog box Figure Uninstalling the hp color LaserJet 0 series dialog box Figure Finish Uninstall dialog box Figure Restart dialog box xiv Software Technical Reference

19 1 Purpose and scope This chapter provides information about the following topics: Introduction HP Color LaserJet 0 series printer comparison Software availability and fulfillment Documentation availability and localization Introduction This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP Color LaserJet 0 series printers, which includes the following models. HP Color LaserJet 0L HP Color LaserJet 0Ln HP Color LaserJet 0n This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate. Note This STR describes drivers that are shipped on the printing-system software CD that comes with the HP Color LaserJet 0 series printer. This STR does not cover drivers that will become available on the Web. The following information is included in this technical reference: overview of drivers and platforms procedures for installing and uninstalling software components descriptions of problems that can arise while using the HP Color LaserJet 0 series printers, and known solutions to those problems Note An addendum to this STR describes system modification information, including file lists and changes to registry keys. EN Chapter 1 Purpose and scope 1

20 HP Color LaserJet 0 series printer comparison The following table contains descriptions of the three HP Color LaserJet 0 series printers that are described in this STR. Table 1-1. Features of the HP Color LaserJet 0 series printers Feature HP LaserJet 0L HP LaserJet 0Ln HP LaserJet 0n HP Product number Q3702A Q3703A Q3704A Memory 64 megabytes (MB) of random access memory (RAM) Expandable to 192 MB RAM One available DIMM slot for memory expansion and additional font support 64 MB of RAM Expandable to 192 MB RAM One available DIMM slot for memory expansion and additional font support 64 MB of RAM Expandable to 192 MB RAM One available DIMM slot for memory expansion and additional font support Speed Prints up to 20 pages per minute (ppm) in black-and-white for letter-size paper Prints up to 19 ppm in black-andwhite for A4-size paper Prints up to 4 ppm in color for letterand A4-size paper First page out speed: 16 seconds for black, 29 seconds for color Prints up to 20 ppm in blackand-white for letter-size paper Prints up to 19 ppm in black-andwhite for A4-size paper Prints up to 4 ppm in color for letterand A4-size paper First page out speed: 16 seconds for black, 29 seconds for color Prints up to 20 ppm in blackand-white for letter-size paper Prints up to 19 ppm in black-andwhite for A4-size paper Prints up to 4 ppm in color for letterand A4-size paper First page out speed: 16 seconds for black, 29 seconds for color Connectivity A 2.0 hi-speed universal serial bus (USB) port IEEE-1284B parallel port Optional external HP Jetdirect print server A 2.0 hi-speed USB port IEEE-1284B parallel port Internal HP Jetdirect print server A 2.0 hi-speed USB port IEEE-1284B parallel port Internal HP Jetdirect print server 2 HP Color LaserJet 0 series printer comparison EN

21 Table 1-1. Features of the HP Color LaserJet 0 series printers (continued) Feature HP LaserJet 0L HP LaserJet 0Ln HP LaserJet 0n HP Product number Q3702A Q3703A Q3704A Paper handling One multipurpose tray (tray 1) that holds up to 125 sheets of print media or 10 envelopes One optional 250- sheet tray (tray 2) for standard media sizes One optional 500- sheet tray (tray 3) for letter and A4 media sizes One multipurpose tray (tray 1) that holds up to 125 sheets of print media or 10 envelopes One optional 250- sheet tray (tray 2) for standard media sizes One optional 500- sheet tray (tray 3) for letter and A4 media sizes One multipurpose tray (tray 1) that holds up to 125 sheets of print media or 10 envelopes One 250-sheet tray (tray 2) for standard media sizes One optional 500- sheet tray (tray 3) for letter and A4 media sizes Note Optional tray 2 must be installed in order to install optional tray 3. Print 2400 dots per inch (dpi) color output quality using HP Image Resolution Enhancement Technology (ImageREt) x600 dpi text and graphics output quality Printer control language (PCL) 6 HP postscript level 3 emulation 2000-page capacity color print cartridges in cyan, yellow, and magenta 5000-page capacity black print cartridge Note Optional tray 2 must be installed in order to install optional tray dpi color output quality using HP ImageREt x600 dpi text and graphics output quality PCL 6 HP postscript level 3 emulation 2000-page capacity color print cartridges in cyan, yellow, and magenta 5000-page capacity black print cartridge Note Tray 2 must be installed in order to install optional tray dpi color output quality using HP ImageREt x600 dpi text and graphics output quality PCL 6 HP postscript level 3 emulation 4000-page capacity color print cartridges in cyan, yellow, and magenta 5000-page capacity black print cartridge Software availability and fulfillment EN Chapter 1 Purpose and scope 3

22 In-box file layout The HP Color LaserJet 0 printing-system software consists of two partitions: one for installation using Windows operating systems, the other for Macintosh operating systems. The files include both documentation files and files required to install and uninstall the systems. For information about the file layout for the Macintosh partition of the HP Color LaserJet 0 printing-system CD, see the HP Color LaserJet 0 software CD, Macintosh Partition section of this guide. HP Color LaserJet 0 software CD, Windows partition The files contained in the Windows partition of the HP Color LaserJet 0 printing-system software CD reside in the following directories. Root directory Apps directory Autorun directory Drivers directory Temp directory Toolbox directory Webreg directory WU_Wizard directory <language> directories (where <language> stands for the individual languages on each CD To view the files, insert the HP Color LaserJet 0 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive. CD language groupings and part numbers The following table presents the part numbers and language groups for Windows of the software CD for the HP Color LaserJet 0 series printers. Table 1-2. CD language groupings for Windows CD Part Number Languages 1 Q English French Italian German Spanish Dutch Portuguese, Brazilian 4 In-box file layout EN

23 Table 1-2. CD language groupings for Windows (continued) CD Part Number Languages 2 Q English Danish Finnish Norwegian Swedish Turkish Hebrew 3 Q English Czech Hungarian Polish Russian Greek Arabic 4 Q English Traditional Chinese Simplified Chinese Korean Thai Ordering software To order the software if the CD is damaged or missing, contact Hewlett-Packard Support at the following Web site. If you need a replacement CD or newer version of the software than what shipped with the product, go to the following Web site. Click CD Order Page to order, or click Download drivers and software to get the software update. To request the software CD by phone, see the following Web site for the correct contact number for your country/region. EN Chapter 1 Purpose and scope 5

24 Documentation availability and localization The documentation in the following table is available for the HP Color LaserJet 0 series printer. Table 1-3. User documentation availability and localization Document name Languages Part Number Location HP Color LaserJet 0 User Guide English Q The HP Color LaserJet Arabic Q User Guide is available in electronic Chinese, simplified Q format on the HP Color LaserJet 0 software Czech Q CD. Danish Q This guide is also Dutch Q available by clicking Manuals on the following Finnish Q Web site. French Q support/clj0 German Q Hebrew Q Hungarian Q Italian Q Korean Q Norwegian Q Portuguese, Brazilian Q Polish Q Russian Q Spanish, Castilian Q Swedish Q Thai Q Traditional Chinese Q Turkish Q Documentation availability and localization EN

25 Table 1-3. User documentation availability and localization (continued) Document name Languages Part Number Location HP Color LaserJet 0 Start Guide Arabic Bulgarian Croatian Czech Danish Dutch English Estonian Finnish French German Greek Hebrew Hungarian Indonesian Italian Kazakh Korean Latvian Lithuanian Norwegian Polish Portuguese Romanian Russian Simplified Chinese Slovak Slovenian Spanish Swedish Thai Traditional Chinese Turkish Vietnamese The part number for the HP Color LaserJet 0 Start Guide is Q The HP Color LaserJet 0 Start Guide is available in hardcopy and comes in the box with your HP Color LaserJet 0 series printer. This guide is also available by clicking Manuals on the following Web site. support/clj0 EN Chapter 1 Purpose and scope 7

26 Table 1-3. User documentation availability and localization (continued) Document name Languages Part Number Location HP Color LaserJet 0 Release Notes English N/A The HP Color LaserJet Arabic Chinese, simplified Czech Danish 0 Release Notes are available in electronic format on the HP Color LaserJet 0 software CD. Dutch Finnish French German Hebrew Hungarian Italian Korean Norwegian Portuguese, Brazilian Polish Russian Spanish, Castilian Swedish Traditional Chinese Thai Turkish 8 Documentation availability and localization EN

27 2 Software overview This chapter provides information about the following topics: Operating systems Software component information HP Print Screen utility HP Color LaserJet 0 series printing-system software for Windows Available printer configurations Port communication Firmware upgrades Note For information about the HP Color LaserJet 0 series printing-system software for Macintosh systems, see Chapter 3, Macintosh software overview. Operating systems This section contains information about the following topics: Supported Windows operating systems Windows system requirements Printing from other operating systems Supported Windows operating systems The HP Color LaserJet 0 series printing-system software supports the following operating systems. Supported operating systems Note Windows 98 supports only a parallel or network connection to the HP Color LaserJet 0 series printer. Windows 98SE supports a USB, parallel, or network connection. EN Chapter 2 Software overview 9

28 The following Windows operating systems are fully supported through the software installer and drivers for these operating systems are available on the software CD that comes with the printer. Microsoft (R) Windows (R) 98 Microsoft Windows Millennium Edition (Windows Me) Microsoft Windows 2000 Microsoft Windows XP (32-bit) Note Windows 95 is not a supported operating system for the HP Color LaserJet 0 series printer. Driver-only supported operating systems The following operating systems have print driver-only support by the HP Color LaserJet 0 series printing-system software. Microsoft Windows NT (R) included on the printing-system CD Microsoft Windows 2003 Server (32-bit) - included on the printing-system CD Microsoft Windows XP (64-bit) - available on the HP support Web site You must use the Add Printer Wizard to install the printer driver for these operating systems. UNIX (R) (driver available only on the Web) Linux (driver available only on the Web) OS/2 (driver available only on the Web) Windows system requirements The HP Color LaserJet 0 series printing-system software has the following minimum system requirements. Windows supported operating system requirements Processor and RAM requirements: For Windows 98, Windows Me, Windows NT 4.0 (driver only), and Windows 2000: a computer with at least a Pentium (R) 166 MHz processor and 32 MB of RAM For Windows XP: a computer with at least a Pentium 233 MHz processor with 64 MB of RAM 150 MB or more of free hard disk space CD-ROM drive (required for installation) Works with USB and Hi-Speed USB systems and cables and dedicated IEEE-1284B bidirectional parallel port Note If the parallel port has another device attached to it, such as an external storage device, the device must be disconnected or you must add an additional parallel port. 10 Windows system requirements EN

29 Printing from other operating systems You can print to your HP Color LaserJet 0 series printer from any operating system that complies with the PCL command language, such as O/S2, UNIX, or Linux systems. UNIX systems require a Model Script to set up the UNIX environment to be able to print to the printer. Any generic HP LaserJet printer Model Script should work. These files are written and provided by the individual UNIX vendor. Users of HP-UX can check for availability of the Model Script and the support model from the following Web site. Click the Support & Drivers link. Linux users should check for the availability of drivers from the following Web site. Note The Linux drivers are provided by HP, but HP does not support them. These drivers are supported through the Linux community. The HP Color LaserJet 0 series printer drivers have been tested and are supported under Windows Terminal Server or Citrix Metaframe. Software component information This section contains information about the following topics: New printing-system software features Software component availability Software component localization EN Chapter 2 Software overview 11

30 New printing-system software features The HP Color LaserJet 0 series printing-system software includes new features since the release of the HP LaserJet 2500 series printer. New features for the HP Color LaserJet 0 series printers include the following. New Installer.The HP Color LaserJet 0 series printers include a new Installer that improves the software installation process and supports either a hardware-first or a software-first installation. Software-first is the recommended installation method. In a hardware-first installation, the HP Color LaserJet 0 series printing-system software uses two separate installers, which run together to properly set up the port and the printing-system software. If you cancel the installation after the hardware-first plug-and -play installer finishes, your installation consists of the print driver only. You have the option to perform a minimal installation, which consists of a print driver only. HP Toolbox.The HP Color LaserJet 0 series printing-system software includes a Web application to easily communicate with and manage your HP Color LaserJet 0 series printer. The HP Toolbox allows you to monitor the status of the printer, examine and change printer settings, provides printer alert functionality, presents troubleshooting and How Do I content, and allows access to HP instant support. HP Print Screen utility. The HP Print Screen utility is a software application that enables you to print the current screen of the PC to the default printer. HP Print Screen also allows you to save the screen to an image file. Software component availability The following table lists the availability of the HP Color LaserJet 0 series printing-system software components by operating system. Note In the following table, "98/Me" refers to Windows 98 and Windows Me; "2K/XP" refers to Windows 2000 and Windows XP. Table 2-1. Software component availability for the HP Color LaserJet 0 series printers Component 98/Me 2K/XP UNIX Linux Drivers HP traditional PCL 6 driver HP traditional PS driver X X HP PCL 6 unidriver HP PS unidriver HP traditional PostScript Printer Description (PPD) X X X X UNIX Model Script X 1 Linux printing drivers and model script X 2 12 New printing-system software features EN

31 Table 2-1. Software component availability for the HP Color LaserJet 0 series printers (continued) Component 98/Me 2K/XP UNIX Linux Installers Common Windows Installer X X CD Browser X X Fonts X X.INF File (Add Printer) X X Bidirectional communication Network Bidirectional Communications X X Direct Connect Bidirectional Communications Remote management and status Web Jetadmin 3, 4 Note HP recommends that you use Web Jetadmin version 7.6 or later with your HP Color LaserJet 0 series printer. Applet for Web Jetadmin 3, 4 X X X X HP Toolbox version 2.9 X X Online Documentation HP Color LaserJet 0 User Guide X X HP Color LaserJet 0 Readme 5 X X Help systems X X Other PS Fonts X X HP Print Screen application X X 1 Click Support & Drivers on the following Web site. 2 Available through the following Web site. 3 This information also applies to Windows NT This component is available through the following Web site. 5 This document is also available on the following Web site. EN Chapter 2 Software overview 13

32 Software component localization The following table provides localization information about the printing-system software components for the HP Color LaserJet 0 series printers. Table 2-2. Software component localization by language, A-I Component 1 Operating system AR CS DA DE EL EN ES FI FR HE HU IT HP Toolbox 98, Me, 2000, XP X X X X X X X X X X X PCL 6, PS Traditional drivers PCL 6, PS Unidrivers Common Windows Installer 98, Me X X X X X X X X X X X X 2000, XP X X X X X X X X X X X X 98, Me, 2000, XP X X X X X X X X X X X X Online manuals 98, Me, 2000, XP X X X X X X X X X X X Online Help 98, Me, 2000, XP X X X X X X X X X X X X Web Jetadmin Applet 2000, XP, NT 4.0 X X X X X X X X X 1 Components that are not available in a specific language are supported in English. Table 2-3. Language key A-I AR = Arabic ES = Spanish CS = Czech FI = Finnish DA = Danish FR = French DE = German HE = Hebrew EL = Greek HU = Hungarian EN = English IT = Italian Table 2-4. Software component localization by language, K-Z Component 1 Operating system KO NL NO PL PT RU SV TH TR ZH CN ZH TW HP Toolbox 98, Me, 2000, XP X X X X X X X X X X X PCL 6, PS Traditional drivers PCL 6, PS Unidrivers Common Windows Installer 98, Me X X X X X X X X X X X 2000, XP X X X X X X X X X X X 98, Me, 2000, XP X X X X X X X X X X X Online manuals 98, Me, 2000, XP X X X X X X X X X X X Online Help 98, Me, 2000, XP X X X X X X X X X X X 14 Software component localization EN

33 Table 2-4. Software component localization by language, K-Z (continued) Component 1 Operating system KO NL NO PL PT RU SV TH TR ZH CN ZH TW Web Jetadmin Applet 2000, XP, NT4.0 X X X X X X X X X X 1 Components that are not available in a specific language are supported in English. Table 2-5. Language key, L-Z KO = Korean SV = Swedish NL = Dutch TH = Thai NO = Norwegian TR = Turkish PL = Polish ZHCN = Simplified Chinese PT = Portuguese ZHTW = Traditional Chinese RU = Russian HP Software Update utility The HP Software Update utility is installed with the HP Color LaserJet 0 printing-system software. The HP Software Update utility provides an easy and convenient way to keep your HP software programs and HP devices up to date. The HP Software Update utility locates the latest updates that you need for the HP hardware and software installed on your system and gives you the choice of which to install. You can find the HP Software Update utility by clicking Start, then clicking Programs, then clicking HP, and then clicking HP Software Update. From the Welcome screen, you can perform the following tasks: Configure the HP Software Update utility View the data collected by the HP Software Update utility View HP s privacy policy View frequently asked questions about the HP Software Update utility View the End User License Agreement Send feedback to HP EN Chapter 2 Software overview 15

34 The following illustration shows the Welcome screen for the HP Software Update utility. Figure 2-1. Welcome screen - HP Software Update 16 HP Software Update utility EN

35 Note At the time of the writing of this manual the only update available is an update to HP Software Update version Figure 2-2. New software is available screen - HP Software Update HP Print Screen utility HP Print Screen is utility software that enables you to print the current screen of the PC to the default printer. HP Print Screen also allows you to save the screen to an image file. Installation Note Administrator installations do not install the HP Print Screen application or the HP Web Update utility. HP Print Screen is a self-contained application that is installed silently when you install the HP Color LaserJet 0 printing-system software. To launch HP Print Screen, click Start, click Programs, click HP, and then click HP Print Screen. The configuration dialog box provides the option for running HP Print Screen when Windows is started. The following path is the installation location for the HP Print Screen utility. <User s desired location>\hp\hp PRINT SCREEN EN Chapter 2 Software overview 17

36 HP Print Screen is removed from your PC when you remove the HP Color LaserJet 0 printing-system software from your computer. The HP Print Screen utility supports the same operating systems as the HP Color LaserJet 0 printing-system software. To see a list of supported operating systems, see Supported Windows operating systems. Activating the utility The HP Print Screen utility can only run by clicking Start, Programs, HP, and then clicking HP Print Screen. The utility is then run as a system tray icon, which allows printing of the current screen when you press the PrtScn key or the Alt + PrtScn keys on the keyboard. Note The configuration dialog box also appears when you press the PrtScn key or the Alt + PrtScn keys on the keyboard The configuration dialog box can be launched in any of the following ways. By clicking Start, clicking Programs, clicking HP, and then clicking HP Print Screen By pressing the PrtScn key or the Alt + PrtScn keys on the keyboard once the HP Print Screen icon displayed in the system tray By clicking Configure from the context menu after clicking the right mouse button when the mouse is over the HP Print Screen icon in the system tray Features The software starts by displaying the HP Print Screen icon in the system tray. Figure 2-3. HP Print Screen - system tray icon 18 Activating the utility EN

37 Once this icon appears, if you press the PrtScn (Print Screen) key or the Alt + PrtScn keys on the keyboard, a configuration dialog box is launched. Figure 2-4. HP Print Screen - configuration dialog box From the configuration dialog box, you can perform the following tasks. Print the current screen by clicking Print Screen. Save the screen to an image file by clicking Save Screen. The keys pressed on the keyboard determine the current screen. If you use the HP Print Screen interface, the entire desktop is captured. If you press Alt + PrtScn keys on your keyboard, the active window is captured. After HP Print Screen is launched, pressing the PrtScn key or the Alt + PrtScn keys does not update the HP Print Screen dialog box after it is already open. The HP Print Screen preview always displays the last contents of the clipboard (in bitmap format only) before the HP Print Screen dialog box was opened. Control the orientation of the screen before printing to the default printer or before saving to an image file Enable or disable the option to have the HP Print Screen utility run automatically when you start Windows. If you have selected the Automatically print when the Print Screen button is pressed option and then pressed the PrtScn key or the Alt + PrtScn keys on your keyboard, the HP Print Screen utility dialog box does not launch, but the screen capture is sent automatically to the default printer. EN Chapter 2 Software overview 19

38 All settings of this dialog box are sticky and have the following default settings. Do not start with Windows Orientation is landscape Automatically open the configuration box when you press the PrtScn key or the Alt + PrtScn keys on your computer keyboard Context sensitive help is provided by clicking the? and then clicking the control on the configuration dialog box that you want information about. HP Print Screen is localized in the following languages: Czech Danish Dutch English Finnish French German Greek Hungarian Italian Korean Norwegian Polish Portuguese (Brazilian) Russian Spanish Swedish Simplified Chinese Traditional Chinese Turkish HP Color LaserJet 0 series printingsystem software for Windows The HP Color LaserJet 0 series printers include the following software components and programs for Microsoft Windows operating systems: Table 2-6. Software components for Windows Components Description HP installer Installs HP Color LaserJet 0 series printing-system software based on the hardware it detects from the host computer. Uninstaller Removes files and folders installed when the HP Color LaserJet 0 series printing-system software was originally installed on the computer. 20 HP Color LaserJet 0 series printing-system software for Windows EN

39 Table 2-6. Software components for Windows (continued) Components Description Scrubber utility Removes files and folders installed when the HP Color LaserJet 0 series printing-system software was originally installed on the computer. HP Toolbox Provides an interface through your Web browser to manage the HP Color LaserJet 0 series printers. Use the HP Toolbox to perform the following tasks: Monitor the status of your HP Color LaserJet 0 series printer Change the print settings for your HP Color LaserJet 0 series printer Find troubleshooting and "How-To" information for performing basic tasks Configure and receive Status Alerts when certain events occur or conditions exist on your HP Color LaserJet 0 series printer Driver software Allows you to print with the computer and the HP Color LaserJet 0 series printer. This software includes the following drivers: The PCL 6 printer driver is always installed by default. The PostScript (PS) printer driver and PostScript Printer Description (PPD) file for printing with HP postscript level 3 emulation. This driver is not installed by default. To install the PS driver, use the Custom installation or the Add Printer wizard. Online Help Provides help for using the software for the HP Color LaserJet 0 series printers. The user documentation for these printers is included on the installation CD as both.chm (online help) files and Adobe Acrobat (R).PDF files. The software CD uses a version of Adobe Acrobat Reader that remains on the CD and does not need to be installed on the computer. However, you need a Web browser installed on the computer to view the contents from any.chm file. Available printer configurations This section contains information about the following topics: Software features by connection type Supported configurations EN Chapter 2 Software overview 21

40 Software features by connection type The HP Color LaserJet 0 series printers can function in one of three installations: Directly connected to a computer. If the printer is connected to a computer running Windows 98, Windows Me, Windows NT 4.0, Windows 2000, or Windows XP, you can share the printer with other network users through Windows sharing. Connected to a network through the internal HP Jetdirect print server (HP Color LaserJet 0Ln and HP Color LaserJet 0n only). Connected to a network through an optional external HP Jetdirect print server (HP Color LaserJet 0L only). Supported configurations This section includes information about the following topics: Direct connection Network connections Direct connection In the direct (or local) configuration, the HP Color LaserJet 0 series printer is connected directly to the host computer with an IEEE-1284B parallel or Universal Serial Bus (USB) cable. In this configuration, the printer is not shared. A single user has complete physical control over the printer. You can gain access to all of the capabilities of the printer in this configuration. Network connection options The following networking options are available for the HP Color LaserJet 0 series printers. Local connection using Microsoft peer-to-peer networking (Windows only) Networked using the internal HP Jetdirect print server (HP Color LaserJet 0Ln and 0n only) Networked with an optional, external HP Jetdirect print server (HP Color LaserJet 0L only) Local connection using Microsoft peer-to-peer networking (Windows only) Microsoft Windows allows a person to share a local printer over the network. The operating system handles all of the networking issues. The printer will print in this configuration, but it will not have access to the HP Toolbox. Also, because Microsoft peer-to-peer networking is unidirectional, network users do not receive printer status messages when they print to the printer. Note HP does not support vending drivers across operating systems that have different printer driver architectures, such as HP Traditional drivers and HP Unidrivers. To use mixed operating systems, you must install an alternate print driver and download the driver for the specific operating system as described in the HP customer support document HP Color LaserJet and LaserJet Printers - MS Windows NT 4.0 through MS Windows 2000 and beyond, Print Driver Issues for Operating in a Mixed Operating System Environment. 22 Software features by connection type EN