Manuals for This Product

Transcription

1 Installation Guide

2 Manuals for This Product Manuals for this product have the following structure. Read the manual according to your purpose for using this product. Disc Guides with this symbol are PDF manuals (*) included on the accompanying disc media. Read this manual when you want to know how to install this product. Use this manual also as a reference when you have questions about or troubles with the installation of this product. Read this manual when you want to know about the detailed information of license authentication. Read this manual when you want to know about the overview and basic operations of this product quickly and easily. It is highly recommended to read this manual first. It can be displayed from the imagerunner ADVANCE Desktop manuals. Read this manual to know how to operate this product. This manual is composed of several parts each of which users can reference according to the purposes and usages. The imagerunner ADVANCE Desktop manual can be started up by using any one of the following actions. Click the [Start] menu and then select [All Programs] [Canon imagerunner ADVANCE] [ir-adv Desktop] [imagerunner ADVANCE Desktop Manual] In Desktop Browser, Document Binder, Annotation Editor, or Object Layout Editor, select the [Help] menu [Manual] Right-click (Main) on the task tray and the select [Manual] Installation Guide (This Manual) Software License Registration Guide Ready to Use Desktop imagerunner ADVANCE Desktop Manual (HTML) Disc Disc * To view the PDF format manual, Adobe Reader/Adobe Acrobat Reader is required. When you do not have Adobe Reader/Adobe Acrobat Reader installed on your computer, install it by downloading from the Adobe s web site.

3 Contents of This Manual Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Overview of Desktop Installing Desktop Repairing Desktop Uninstalling Desktop Registering Printer Appendix Please note that the information contained herein is subject to change without prior notice. You should agree with it before using the product. If you find any question, error, or missing information regarding this manual, please inform us of it. It is prohibited to copy or transfer any contents of this manual without prior permission from us. If you should destroy or delete data by using this software, you cannot restore the data. We do not owe any liability for such data destruction or deletion, and any consequence caused by it. You should agree with it before using the product.

4 Contents Preface iv How to Use This Manual iv Symbols Used in This Manual iv Buttons/Icons Used in This Manual iv Regarding Screens v Regarding Abbreviations vi Trademarks and Copyright vii Chapter 1 Overview of Desktop What Can I Do with Desktop Components of Desktop Desktop Browser Desktop Monitor Desktop Monitor Tool Document Binder Object Layout Editor Annotation Editor Desktop Monitor Setup Chapter 2 Installing Desktop System Environment Requirements Hardware Software Terminal Server (Service)/Citrix Presentation Server Support Installing Desktop Desktop Flow of Installation Installing Desktop Upgrade Installation of Desktop Inheriting the Settings from the Old Version To inherit the configured settings Performing the License Authentication Preparation for using full text search function Registering Folders into Windows Search When Using Windows XP When Using Windows Vista/Windows Installing IFilter Enable the Desktop Office Toolbar as an add-in feature Installing Desktop Communicator Installing Desktop Communicator Chapter 3 Repairing Desktop Repairing Desktop ii

5 Chapter 4 Uninstalling Desktop Uninstalling Desktop Chapter 5 Registering Printer What is Desktop Monitor Setup? Starting and Exiting Desktop Monitor Setup Starting Desktop Monitor Setup Exiting Desktop Monitor Setup Main Window Components Dialog box Components Menus and Buttons [File] Menu [View] Menu [Help] Menu Status Bar Printer List Port List Creating a Port Starting Up the Adding Port Wizard Specifying How to Add Port Creating a Port Selecting a Device Type Configuring the Detailed Settings of Port Searching for a Device Selecting a Device Checking the Port Settings Changing the Port Settings Changing the Settings for Port Configuring the Printer Port Automatically Starting Up the Automatic Port Conversion Wizard Selecting Automatic Conversion Method for Printer Port Selecting a Printer Confirming the Automatic Conversion Settings Changing the Printer Settings Changing the Settings of Printer Chapter 6 Appendix Error Messages List Installation of Desktop Desktop Monitor Setup Restrictions Installation of Desktop Desktop Monitor Setup Glossary Index iii

6 Preface Thank you for purchasing imagerunner ADVANCE Desktop. Please read this manual carefully before use to understand and use the functions of this product effectively. Please keep this manual in a safe place after reading it. How to Use This Manual This manual is intended for users who understand the basic knowledge and operation procedures of Windows. Symbols Used in This Manual The following symbols are used in this manual for safety measures. It describes important issues that must be complied with when using this product. Read the descriptions to prevent any trouble caused by erroneous operations. It indicates items for reference or supplementary information. It is recommended that they be read carefully. Buttons/Icons Used in This Manual This manual indicates screen names, item names and button names displayed as follows. Buttons, setting items and selection items displayed in the screens: [Next] Icons displayed in the screens: (Properties) iv

7 Regarding Screens Computer operation screens used in this manual are examples. Screens may be different depending on the environment that you use and/or the settings that your administrator configures. This manual uses computer operation screens in Windows Vista for descriptions if there is no mention of the screens. The places of buttons which are clicked during operations are enclosed with than one buttons are displayed on a screen, all of them are enclosed. 1 Click [Next].. When more Click it during the operation. v

8 Regarding Abbreviations This manual uses the following abbreviations to describe the respective names. Microsoft Windows XP operating system is abbreviated as Windows XP. Microsoft Windows Vista operating system is abbreviated as Windows Vista. Microsoft Windows 7 operating system is abbreviated as Windows 7. Microsoft Windows operating system is abbreviated as Windows. Microsoft.NET Framework is abbreviated as.net Framework. imagerunner ADVANCE Desktop is abbreviated as Desktop. imagerunner ADVANCE Desktop Monitor is abbreviated as Desktop Monitor. imagerunner ADVANCE Desktop Monitor Setup is abbreviated as Desktop Monitor Setup. The Browser module of imagerunner ADVANCE Desktop is abbreviated as Desktop Browser. The Document Binder module of imagerunner ADVANCE Desktop is abbreviated as Document Binder. The Object Layout Editor module of imagerunner ADVANCE Desktop is abbreviated as Object Layout Editor. The Annotation Editor module of imagerunner ADVANCE Desktop is abbreviated as Annotation Editor. Canon Desktop Document Writer is abbreviated as Desktop Document Writer. vi

9 Trademarks and Copyright imageware is the trademark of Canon Inc. Microsoft, Windows and Windows Vista are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Adobe, the Adobe logo, Acrobat, the Adobe PDF logo and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Other products and company names herein may be the trademarks of their respective owners. vii

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11 Overview of Desktop 1 CHAPTER What Can I Do with Desktop Components of Desktop Desktop Browser Desktop Monitor Desktop Monitor Tool Document Binder Object Layout Editor Annotation Editor Desktop Monitor Setup

12 What Can I Do with Desktop 1 Desktop is an application software to view, edit, search, print, import, fax and manage documents effectively. Overview of Desktop 1-2 What Can I Do with Desktop

13 Components of Desktop Desktop comprises the following components. Desktop Browser Desktop Monitor Document Binder Object Layout Editor Annotation Editor These five functions effectively work with hardware devices and external applications, and thus more efficient processing of documents is achieved in your office. 1 Overview of Desktop Input Various Document Files Edit Documents Image Data Print/Fax Scan Data File Search Send Output Fax Components of Desktop 1-3

14 Desktop Browser 1 Overview of Desktop Desktop Browser provides two main functions: document management function and linkage with external devices and external applications. The document management function enables you to manage documents in libraries. The function also allows you to confirm whether there is a new document, preview managed documents, and use document search functions. Using linkage functions to external devices such as imagerunner ADVANCE and external applications such as Microsoft Office, you can link Desktop to a printer, fax, Document Binder, each editor and applications to efficiently process documents. Desktop Monitor Desktop Monitor operates to monitor the status of external devices such as imagerunner ADVANCE, and the printing process and manage log s for fax transmission and reception and newly added documents/updated documents. The following items are managed using the icons displayed in Desktop Monitor: Default printer status Print and fax process status Fax reception New document notification These information can be notified with a pop-up dialog on the Windows screen. 1-4 Components of Desktop

15 Desktop Monitor Tool Desktop Monitor Tool allows you to configure settings to manage the external device conditions, printing jobs, fax transmission and reception jobs and new document notifications using the icons displayed in Desktop Monitor. 1 Overview of Desktop Components of Desktop 1-5

16 Document Binder 1 Using Document Binder, you can combine PDFs, images documents, imageware documents, and binder documents to create a document. You can edit a document using Object Layout Editor and convert it to the PDF format and fax it using Document Binder. You can also use the substantial print functions by configuring detailed print settings. Overview of Desktop 1-6 Components of Desktop

17 Object Layout Editor Object Layout Editor is a dedicated tool for editing documents created in Document Binder. Object Layout Editor can be started from Document Binder. This editor provides block edit mode which allows you to edit in units of blocks and object edit mode which allows you to adjust the contents of a document in units of objects. 1 Overview of Desktop Components of Desktop 1-7

18 Annotation Editor Text and shapes to be added on original pages are called annotations. Annotation Editor enables you to add text and shapes to a PDFs or binder format documents. 1 Overview of Desktop Desktop Monitor Setup Desktop Monitor Setup provides printer port settings to monitor external device conditions and print jobs in Desktop Monitor and Desktop Browser. 1-8 Components of Desktop

19 Installing Desktop 2 CHAPTER System Environment Requirements Hardware Software Terminal Server (Service)/Citrix Presentation Server Support Installing Desktop Desktop Flow of Installation Installing Desktop Upgrade Installation of Desktop Inheriting the Settings from the Old Version Performing the License Authentication Preparation for using full text search function Registering Folders into Windows Search Installing IFilter Enable the Desktop Office Toolbar as an add-in feature Installing Desktop Communicator Installing Desktop Communicator

20 System Environment Requirements The system environment requirements for using Desktop are as follows: 2 Installing Desktop Hardware Computer Use devices that meet the following criteria: Computer Mandatory A computer complying with Works with Windows Vista Recommended A computer complying with Compatible with Windows 7 CPU 1.3 GHz or more 2 GHz or more Memory 1 GB or more (Windows XP: 512 MB or more) 2 GB or more Available hard 1.5 GB or more 2 GB or more disk space System folder 900 MB or more * A data storage area for libraries is Temp folder 100 MB or more also required. Install folder 460 MB or more * A data storage area for libraries is also required. Display XGA or a higher resolution SXGA, WXGA or a higher resolution When handling documents with many pages or many color pages, prepare a computer with a CPU and memory higher than recommended above. Supported Devices Access the following Web page for more information on devices supporting Desktop. Software Supported OS You need any one of the following Windows OSs in your computer when installing Desktop. Windows XP Professional Service Pack 3 * Windows Vista Ultimate Service Pack 2 * Windows Vista Business Service Pack 2 * Windows Vista Enterprise Service Pack 2 * Windows 7 Ultimate * Windows 7 Professional * Windows 7 Home Premium * Windows 7 Enterprise * *Only 32-bit edition is supported 2-2 System Environment Requirements

21 Operations are not guaranteed when Desktop is started by selecting [Run As] in Windows XP. Web browser In order to authenticate the license for Desktop as well as to read HTML-format manuals, one of the following Web browsers needs to be installed on the system. Microsoft Internet Explorer Version 6.0/7.0/8.0 Printer Driver/Fax Driver Install the latest Canon printer driver and fax driver that are supported by your device. Installing Desktop does not install any printer driver and fax driver. You need to install them separately. For the drivers supported by each model, contact your sales person or dealer. Recommended Software Windows Search 4.0 *1 (for Windows XP) Windows Installer 4.5 (for Windows XP) Acrobat 9 /Adobe Reader 9 *2 *1 Search speed performance will be enhanced and full-text searches will become available. However, you may need IFilter supported by each document format in order to perform full-text searches. For comfortable operation of Windows Search 4.0, prepare a higher specification ( p. 2-2) computer than the recommended specification above. *2 Enables Full-Text Search for PDF documents and binder documents (.iwb). 2 Installing Desktop Terminal Server (Service)/Citrix Presentation Server Support Since Desktop is not supported by the terminal server (service) and Citrix Presentation Server, the central application management and multi-user function are not available in network environments. System Environment Requirements 2-3

22 Installing Desktop 2 Installing Desktop The installation of Desktop also installs the following components: Desktop Browser Desktop Monitor Document Binder Object Layout Editor Annotation Editor Also, Desktop Document Writer for creating binder documents and Desktop Monitor Setup for configuring the printing environment of Desktop will be installed. Desktop Document Writer Desktop Monitor Setup Desktop Flow of Installation This section describes the installation flow for Desktop. Installation steps of Desktop are as shown below: The following programs that are necessary for using Desktop are installed during the installation process of Desktop. -- Microsoft Visual C SP1 Redistributable -- Microsoft Visual C SP1 Redistributable -- Microsoft.NET Framework 3.5 SP1 -- Microsoft WSE 3.0 Runtime -- SPS Library -- License Information Management To use the full text search function in Windows XP, Windows Search 4.0 must be installed in advance. For comfortable operation of Windows Search 4.0, prepare a higher specification ( p. 2-2) computer than the recommended specification above. If you want to install it, see Preparation for using full text search function ( p. 2-14). Additionally, after installation of Desktop, run Windows Update to install.net Framework 3.5 SP1 Language Pack and update modules. When using Windows XP, you must install Windows Installer 4.5 in advance. Desktop Monitor is not automatically started up right after the installation of Desktop. If Desktop Monitor icons are not started, follow the steps below to start it. Select the [Start] menu [All Programs] [Canon imagerunner ADVANCE] [ir-adv Desktop] [imagerunner ADVANCE Desktop Monitor]. 2-4 Installing Desktop

23 1 License Agreement 2 Installation of required programs (if any of them has not been installed) 3 Installation of Desktop/Upgrade Installation of Desktop 2 4 License Authentication 5 Preparation for using full text search function Installing Desktop Installing Desktop When you use Desktop for the first time, follow the steps shown below to perform the installation process. If you are using a commercial firewall application, register the following applications to the exception list of the firewall after installing Desktop. For how to register them, refer to the manual of the firewall software you are using. Executable file to register (default installation location): Output Manager Service C:\Program Files\Canon\iR ADVANCE\Desktop\OM\dmsrvc.exe Do not install Desktop when Windows Update is running. Be sure to see the Windows Update icon disappear in the task tray before installing Desktop. In addition, do not run Windows Update during the installation of Desktop. 1 Start Windows and log onto the system as a user with the Administrator privilege. Installing Desktop 2-5

24 2 Set the Desktop Installation Media into the disk drive. Desktop Setup Wizard is started and the [License Agreement] dialog box is displayed. If Desktop Setup Wizard is not started, double-click setup.exe in Desktop Installation Media. If the [Select Language] dialog box is displayed, select the desired language [OK]. 2 3 To confirm and agree with the license agreement, select [I accept the terms in the license agreement] and then click [Next]. Installing Desktop The [Install Required Components] dialog box is displayed. 4 Click [Start] and install each of components. The following programs that are necessary for using Desktop are installed. -- Microsoft Visual C SP1 Redistributable -- Microsoft Visual C SP1 Redistributable -- Microsoft.NET Framework 3.5 SP1 -- Microsoft WSE 3.0 Runtime -- SPS Library -- License Information Management 2-6 Installing Desktop

25 When.NET Framework 3.5 SP1 is not installed on the computer on which Desktop will be run, the [Microsoft.NET Framework 3.5 SP1 Setup] dialog box is displayed. 2 In this case, install.net Framework 3.5 SP1 by using the steps described below. 1. Select [I have read and ACCEPT the terms of the License Agreement] and then click [Install]. If the computer on which Desktop is run, the installation program accesses the Microsoft site via Internet and downloads the data necessary for the installation of.net Framework 3.5 SP1. Then, the installation program automatically starts the installation process. 2. Click [Exit] on the completion notification dialog box displayed when the installation is completed. You will return to the [Install Required Components] dialog box. 3. Continue the installation process of Desktop. If the computer on which Desktop is run cannot be connected to the Internet, a dialog box indicating that the problem occurred during the setup. In this case, install.net Framework 3.5 SP1 from Desktop Installation Media by using the steps described below. 1. Select [Send Report Later] or [Don t Send]. The [Setup Error] dialog box is displayed. 2. Click [Exit]. A confirmation message is displayed. 3. Click [OK] to close to the displayed message. 4. Click [Cancel] in the [Install Required Components] dialog box to cancel the installation of Desktop. 5. Double click dotnetfx35.exe located in the dotnet Framework folder in Desktop Installation Media to start the installation of.net Framework 3.5 SP1. 6. After the installation process is completed, perform the installation of Desktop again. When installing.net Framework 3.5 SP1 using the Internet connection,.net Framework 3.5 SP1 Language Pack is also installed at the same time. If you have installed.net Framework 3.5 SP1 from Desktop Installation Media, install.net Framework 3.5 SP1 Language Pack separately after the installation of Desktop is completed. When installing.net Framework 3.5 SP1 Language Pack, if a message indicating that an error [1603] occurred is displayed and the installation of Desktop failed, install.net Framework 3.5 SP1 Language Pack first, and then reinstall Desktop. When the installation of.net Framework 3.5 SP1 Language Pack fails, consult Microsoft Help and Support. Installing Desktop Installing Desktop 2-7

26 5 Confirm the display contents and click [Next]. 2 Installing Desktop To terminate the installation process, click [Cancel]. 6 Confirm the installation folder and then click [Next]. To change the installation destination Click [Browse]. Specify the installation destination and click [OK]. Network drives and removable disks cannot be specified as the installation destination. 2-8 Installing Desktop

27 7 Confirm the display contents and click [Start]. 2 The installation of the program starts. When the installation process is complete, the [License Authentication] dialog box will be displayed. 8 Select [Authenticate License Now] and click [Next]. Installing Desktop The [License Authentication] wizard is displayed. Follow the instructions of the wizard to perform the license authentication. For more information, see the next section Performing the License Authentication ( p. 2-13). Installing Desktop 2-9

28 9 Click [Exit] when the necessary settings are completely configured. 2 Installing Desktop A confirmation message is displayed. 10 Confirm the contents and click [OK]. When Using Windows XP -- If you have installed.net Framework 3.5 SP1 from Desktop Installation Media in Step 4, install.net Framework 3.5 SP1 Language Pack separately after the installation of Desktop is completed. -- Download Language Pack from the Microsoft Web site as necessary. -- Be sure to select the same language version of Language Pack as the OS you are using. -- When using Desktop without installing Language Pack, some menus and messages may be displayed in a different language than that of the OS. The default printer setting which has been set before installing the product can be reset and set to another printer after installing. In this case, configure the default printer setting again Installing Desktop

29 Upgrade Installation of Desktop When you are using Desktop Version 1.0x, follow the steps below to perform the upgrade installation. Do not install Desktop when Windows Update is running. Be sure to see the Windows Update icon disappear in the task tray before installing Desktop. In addition, do not run Windows Update during the installation of Desktop. The settings configured in the old version can be inherited to the upgraded version when the upgrade installation is completed. For more information, see Inheriting the Settings from the Old Version ( p. 2-11). The libraries settings configured in a previous version will become available after the upgrade installation. 2 1 Start Windows and log onto the system as a user with the Administrator privilege. 2 Set the Desktop Installation Media into the disk drive. A confirmation message about conducting the upgrade process is displayed. Installing Desktop 3 Click [Yes]. Desktop Setup Wizard is started and the [License Agreement] dialog box is displayed. 4 Take step 3 and onward in the procedure in Installing Desktop ( p. 2-6). Inheriting the Settings from the Old Version When you perform the upgrade installation, the settings configured in the old version can be inherited to this upgraded version when the upgrade installation is completed. The basic information (such as library, registered documents, registration of stamped images) of the old version can be inherited to this version. However, some settings concerning Desktop Browser cannot be inherited. Configure the settings that are not inherited from the old version again in Desktop Browser as necessary. The settings that are not inherited to the upgraded version are as follows: The settings of the Desktop Browser main dialog box, such as the window size and the show/hide settings of each of panes The settings of File List View Pane, such as the display format and the order and width of columns Installing Desktop 2-11

30 The setting of the [Do not use the indexes for searches when searching (this may take a time)] check box To inherit the configured settings The settings configured in the old version are inherited and enabled when Desktop Browser, Document Binder or Desktop Monitor is started up for the first time since the completion of the upgrade installation. This section describes how to operate the module of Desktop, based on Desktop Browser as an example. 2 Installing Desktop 1 Select the [Start] menu [All Programs] [Canon imagerunner ADVANCE] [ir-adv Desktop] [imagerunner ADVANCE Desktop]. A confirmation message is displayed. 2 Click [Yes]. The inheritance of settings is processed. When [No] is clicked the inheritance of settings is not conducted and the upgraded version will run without the legacy settings inherited. 3 Click [OK]. Desktop Browser starts up with the settings of the old version inherited and enabled Installing Desktop

31 Performing the License Authentication To use Desktop fully, you need to complete the license authentication process. There are the following two types of license. Product license 2 This is a license with which you can use Desktop continuously without any restriction. Once the license authentication has been completed, you will no longer have to execute it later again. Trial license Installing Desktop The trial period is limited to 60 days. Other than such a limitation in the trial period, there are no limitations applied to the functions. Every time Desktop is started up, the [License Authentication] screen is started up, the number of days until the trial license expires is displayed. When the trial period has expired, Desktop becomes unavailable. To use Desktop, you need to start up Desktop Browser to open the authentication screen, and then perform authentication for activating the product version license. (Although Desktop Browser whose trial period has expired cannot be used, you can start it and open the authentication screen.) By activating the product license during the trial period or after the trial period has expired, you can use Desktop with no time period limitation. For more information on how to activate the license, see a separate volume Software License Registration Guide contained in the Desktop Installation Media. Performing the License Authentication 2-13

32 Preparation for using full text search function To use the powerful text search function that Desktop supports, you need to make necessary preparations beforehand. 2 Installing Desktop Configure the necessary settings according to the purposes and usages. Registering Folders into Windows Search To perform the full text search with Desktop, libraries folders to be searched must be registered into Windows Search. Windows Search can be downloaded from the Microsoft Web site. For comfortable operation of Windows Search 4.0, prepare a higher specification ( p. 2-2) computer than the recommended specification above. When Using Windows XP 1 Install the latest version of Windows Search first before installing Desktop. If you have installed Desktop before installing Windows Search, be sure to perform the restoration operation for Desktop after the installation of Windows Search is complete. For more information on the restoration of Desktop, see Repairing Desktop ( p. 3-2). 2 Click the [Start] menu [All Programs] [Startup] [Windows Search] in that order. The Windows Search starts. 3 In Windows Search click the [Option] menu [Windows Search Option]. The [Indexing Options] dialog box is displayed. 4 Click [Modify]. The [Indexed Locations] dialog box is displayed. 5 Specify a folder to be searched in [Change selected locations] Preparation for using full text search function

33 When Using Windows Vista/Windows 7 1 Start the Windows Task Manager and then click the [Services] tab. 2 Confirm that the Windows Search service is enabled. In Windows Vista/Windows 7 Windows Search is always preinstalled (i.e. you do not have to install it as a new application). However, it is recommended to upgrade it to the latest version of Windows Search. 3 Click [Control Panel] [Indexing Options]. The [Indexing Options] dialog box is displayed. 2 4 Click [Modify]. The [Indexed Locations] dialog box is displayed. 5 Specify a folder to be searched in [Change selected locations]. Installing IFilter Installing Desktop To perform the full text search in application documents such as PDF using Desktop, IFilter that supports the format of documents to be searched is required. Install IFilter for each of document formats as necessary. IFilter for PDF IFilter for PDF is included in Acrobat 9 or Adobe Reader 9. With the installation of Acrobat 9 or Adobe Reader 9 on your computer, the full text search can be performed in PDF documents. Acrobat 9 and Adobe Reader 9 can be downloaded from the Adobe Systems Web site. IFilter for Binder Document To perform the full text search in binder documents, both IFilter for binder documents and IFilter for PDF are necessary. IFilter for binder documents will be installed automatically with the installation of Desktop. To perform the full text search in binder documents, however, IFilter for PDF must also be installed. Therefore, it is recommended to install either Acrobat 9 or Adobe Reader 9 on your computer. Preparation for using full text search function 2-15

34 Enable the Desktop Office Toolbar as an add-in feature 2 Desktop can display the Desktop Office Toolbar as an add-in feature on the toolbar of Microsoft Office application (Word/Excel/PowerPoint.) By enabling the Desktop Office Toolbar, seamless cooperation with Microsoft Office application is possible. Installing Desktop Microsoft Office 2003/2007/2010 and [Office Shared Features] [Visual Basic for Applications] must be installed in order to use the Desktop Office Toolbar. For more details on the Desktop Office Toolbar, see imagerunner ADVANCE Desktop Manual (HTML). 1 Start Desktop Browser. 2 Select the [Settings] menu [System Settings] in Desktop Browser. The [System Settings] dialog box is displayed. 3 Select the [Enable add-in feature for applications] check box, and click [OK]. 4 If either of the following messages is displayed, follow the instruction in the message. [The components required to enable the add-in feature for applications are not installed. If you perform a repair installation of imagerunner ADVANCE Desktop, you will be able to use the add-in feature for applications.] 2-16 Enable the Desktop Office Toolbar as an add-in feature

35 [The components required to enable the add-in feature for applications are not installed. Perform an update installation in [Change] of the necessary applications from Control Panel. Refer to the manual for more information on the steps required to perform this operation, etc.] 2 Installing Desktop Enable the Desktop Office Toolbar as an add-in feature 2-17

36 Installing Desktop Communicator 2 Installing Desktop To send a fax using the address book of imagerunner ADVANCE, install Desktop Communicator on your ir device. You can install Desktop Communicator from a computer in the network by using SMS (Service Management Service) via the web browser. Before starting the installation process, prepare the license file and application files of Desktop Communicator to use. Application file is stored in the Installation Media. Concerning the procurement method of the license file, please contact the sales representative or your local authorized Canon dealer. Installing Desktop Communicator Depending on the model of your device, the firmware of the ir device needs to be upgraded. When an error massage indicating that the specified application does not support your device is displayed in the SMS installation page, contact the service representative. In the case when the ir device enters into the shut down mode, an error message is displayed in the installation page of SMS and the installation process may be cancelled. In that case cycle the power of the ir device and then attempt the installation again. For more information on the system requirements for SMS and necessary preparations before starting up SMS and how to logging in SMS, refer to the manual of your ir device. All descriptions given in this section are based on an ir device of the non-imagerunner ADVANCE series as an example. When using imagerunner ADVANCE, notice that the dialog box structure and interface are different from those of SMS. For more information, refer to a manual of your imagerunner ADVANCE series. 1 Start the web browser and then log in SMS. For more information on how to log in SMS, refer to the manual of your ir device Installing Desktop Communicator

37 2 Click [Install]. 2 The [Install] page is displayed. 3 Click [Browse], select the appropriate application file and license file to install and then click [OK]. Installing Desktop Application file License file Files with the.jar extension. Files with the.lic extension. Installing Desktop Communicator 2-19

38 The message <Installing... Please wait a moment.> is displayed. 2 Installing Desktop When the installation is complete, the [Confirm] page will be displayed. You cannot install license files only. When installing application, make sure you specify the license file. You cannot install the application without specifying the license file. You can also specify the file path by entering it directly. 4 Check the descriptions in the installation confirmation page and then click [OK]. Depending on the application installed, the license agreement dialog box may be displayed. In this case check the descriptions and then click [OK]. To use Desktop Communicator, after the installation you need to make sure that the authentication information has been configured in SMS and the application is started. For more information, refer to the manual of your ir device Installing Desktop Communicator

39 Repairing Desktop 3 CHAPTER The following section describes how to repair the installed Desktop. Repairing Desktop

40 Repairing Desktop Desktop can be repaired from [Programs and Features] ([Add or Remove Programs] for Windows XP) in Control Panel. The following section describes how to repair Desktop. 3 Repairing Desktop 1 Start Windows and log onto the system as a user with the Administrator privilege. 2 Select [Start] menu [Control Panel] [Programs] [Programs and Features]. The [Programs and Features] dialog box is displayed. For Windows XP, select [Start] menu [Control Panel] [Add or Remove Programs]. Maintenance] dialog box in the started Desktop Setup Wizard to change the program. 3 Select [imagerunner ADVANCE Desktop] and click [Change]. You can also insert Desktop Installation Media in the disk drive and select [Repair] on the [Program The Desktop Setup Wizard starts. 3-2 Repairing Desktop

41 If Desktop Browser, Document Binder, Object Layout Editor, Desktop Monitor Setup, and/or Annotation Editor have not been exited, a dialog box prompting you to stop the application(s) is displayed. In this case, exit the specified application(s), and click [Retry] to continue repairing the Desktop. 4 Confirm the display contents and click [Next]. 3 Repairing Desktop The [Program Maintenance] dialog box is displayed. 5 Select [Repair] and click [Next]. A confirmation message on repairing the program is displayed. Repairing Desktop 3-3

42 6 Confirm the display contents and click [Start]. 3 Repairing Desktop Repairing the program starts. A completion notification dialog box is displayed when the repair is completed. 7 Click [Exit]. The default printer setting which has been set before repairing the product can be reset and set to another printer after repairing. In this case, configure the default printer setting again. 3-4 Repairing Desktop

43 Uninstalling Desktop 4 CHAPTER The following section describes how to uninstall Desktop. Uninstalling Desktop

44 Uninstalling Desktop Desktop can be uninstalled from [Programs and Features] ([Add or Remove Programs] for Windows XP) in Control Panel. The following section describes how to uninstall Desktop. 4 To use the Desktop, the license of which has been authenticated, on another computer, the license must be returned or transferred and authenticated again. For more information, see a separate volume Software License Registration Guide contained in the Desktop Installation Media. Uninstalling Desktop 1 Start Windows and log onto the system as a user with the Administrator privilege. 2 Select [Start] menu [Control Panel] [Programs] [Programs and Features]. [Programs and Features] is displayed. For Windows XP, select [Start] menu [Control Panel] [Add or Remove Programs]. Maintenance] dialog box in the started Desktop Setup Wizard to uninstall Desktop. 3 Select [imagerunner ADVANCE Desktop] and click [Uninstall]. You can also insert Desktop Installation Media in the disk drive and select [Remove] on the [Program A confirmation message on uninstalling the Desktop is displayed. 4-2 Uninstalling Desktop

45 4 Click [Yes]. Uninstalling the program starts. When the uninstallation is complete, a dialog box notifying the completion is displayed. A confirmation dialog box on changing the application-enabled port to the normal TCP/IP port before completing the uninstallation. Click [OK] to continue the uninstallation. 4 If Desktop Browser, Document Binder, Object Layout Editor, and/or Annotation Editor have not been exited, a dialog box prompting you to stop the application(s) is displayed. Exit the specified application(s), and click [Retry] to continue uninstalling the Desktop. Uninstalling Desktop 5 Click [OK]. Uninstalling Desktop 4-3

46 4 Uninstalling Desktop 4-4 Uninstalling Desktop

47 Registering Printer 5 CHAPTER This section describes the dialog box components of Desktop Monitor Setup, how to register printers by using Desktop Monitor Setup and the details of the settings. What is Desktop Monitor Setup? Starting and Exiting Desktop Monitor Setup Starting Desktop Monitor Setup Exiting Desktop Monitor Setup Main Window Components Dialog box Components Menus and Buttons Status Bar Printer List Port List Creating a Port Starting Up the Adding Port Wizard Specifying How to Add Port Creating a Port Selecting a Device Type Configuring the Detailed Settings of Port Searching for a Device Selecting a Device Checking the Port Settings Changing the Port Settings Changing the Settings for Port Configuring the Printer Port Automatically Starting Up the Automatic Port Conversion Wizard Selecting Automatic Conversion Method for Printer Port Selecting a Printer Confirming the Automatic Conversion Settings Changing the Printer Settings Changing the Settings of Printer

48 What is Desktop Monitor Setup? To monitor the status of printers or print/fax jobs with Desktop Browser or Desktop Monitor, you need to specify the printers that perform print/fax jobs and are to be monitored using Desktop Monitor Setup. To define printers to monitored, create a printer port first. Configure the necessary settings by following the descriptions in Creating a Port ( p. 5-11). Printers registered on Desktop Monitor Setup can be monitored by using Desktop Browser or Desktop Monitor. 5 Registering Printer Monitoring in Desktop Browser With the Desktop Browser output bar, you can monitor the status of printer registered with Desktop Monitor Setup. A symbol indicating the status of printer on the printer output icon on the output bar. For more information, see imagerunner ADVANCE Desktop Manual (HTML). Desktop Browser (Example of the printer output icon) 5-2 What is Desktop Monitor Setup?

49 Monitoring in Desktop Monitor With Desktop Monitor, you can monitor the status of jobs that have been sent to printers to be monitored. You can confirm the status by checking an icon or notification window, or you can view the log of jobs. For more information, see imagerunner ADVANCE Desktop Manual (HTML). Desktop Monitor (Example of an icon) The initial setting of Windows 7 restricts icons displayed in the task tray area. Follow the steps below to display icons of Desktop Monitor in the task tray area. 1. Select the [Start] menu [Control Panel]. The Control Panel is displayed. 2. Select [Small icons] in [View by]. All the Control Panel items are shown in [Control Panel]. 3. Select [Notification Area Icons]. The [Notification Area Icons] window is displayed. 4. Select the [Always show all icons and notifications on the taskbar] check box and then click [OK]. The [Notification Area Icons] window is closed. 5. Close [Control Panel]. -- When configuring the settings for each icon separately, specify [Show icon and notifications] for each of Main icon, Status display icon, Job completed notice icon, Fax received notice icon, and New document notification icon. Icons other than Main icon, Status will appear in the list of [Select which icons and notifications appear on the taskbar] after notification of them are once made. 5 Registering Printer What is Desktop Monitor Setup? 5-3

50 Starting and Exiting Desktop Monitor Setup In Desktop Monitor Setup, you can configure and edit the port and printer settings. For more information on installation, see Chapter 2, Installing Desktop. Starting Desktop Monitor Setup Follow the steps below to start Desktop Monitor Setup: 5 Registering Printer 1 Start Windows and log onto the system as a user with the Administrator privilege. 2 Right-click (Main) on the task tray, and select [Start Monitor Setup]. When (Main) is not displayed on the task tray, click the [Start] menu [All Programs] ([Programs] in Windows XP) [Canon imagerunner ADVANCE] [ir-adv Desktop] [imagerunner ADVANCE Desktop Monitor] to display (Main). The [Desktop Monitor Setup] main window is displayed. Printer list display At the startup of Desktop Monitor Setup, the printer list is displayed in the main window. Clicking [Port List] switches the display to the port list. Port list display 5-4 Starting and Exiting Desktop Monitor Setup

51 Exiting Desktop Monitor Setup Select [File] menu [Exit] or click window. (Close) in the title bar in the Desktop Monitor Setup main 5 Registering Printer Starting and Exiting Desktop Monitor Setup 5-5

52 Main Window Components Dialog box Components The main window of Desktop Monitor Setup is structured with the following components. 5 Registering Printer Title bar Menu bar Toolbar Displays the name of the list that is displayed currently in the main window. Selects the action to perform in the main window. Displays operation items (among those provided in each menu) to which a button is assigned as tool buttons. List view pane (printer list or port list) Printer list display Port list display Status Bar According to the selected state of printer list/port list switching button, a printer list or port list will be displayed. The printers that can be displayed in a list are as follows: - Printers for which an application-enabled port has been configured - Printers for which a normal TCP/IP port has been configured - Printers for which LPT1 port has been configured At the initial display, printer names are displayed in an ascending order. The ports that can be displayed in a list are as follows: - Ports that have been installed - Port for which the installation settings are configured - Normal TCP/IP port At the initial display, ports names are displayed in an ascending order. Displayed the descriptions of menu or information on the selected list. 5-6 Main Window Components

53 Clicking an item name in the list sorts the displayed items in an ascending or descending order. port or printer. Right-clicking a port name or printer name that is displayed in the list displays the pop-up menu. Double-clicking a port name or printer name that is displayed in the list displays properties information of the Menus and Buttons On the menu bar, the functions that are available in the Desktop Monitor Setup main window are displayed as pull down menu format. On the toolbar, buttons to which an function is assigned are displayed. [File] Menu Item Tool Button Description [Auto-Convert Ports] Starts up the automatic port conversion wizard. [Add Port] Starts up the adding new port wizard. This is available when the port list is displayed. [Properties] Displays the properties of the selected printer or port. However, the properties of normal TCP/IP port are not displayed. [Delete] Deletes the selected port. However, the normal TCP/IP port cannot be deleted. [Update] Updates the settings. However, the settings of normal TCP/IP port are not displayed. [Exit] --- Exits Desktop Monitor Setup. 5 Registering Printer [View] Menu [Printer List] [Port List] Item Tool Button Description Displays the printer list. Displays the port list. [Help] Menu Item Tool Button Description [Help Topics] --- Displays the Help. [About] --- Displays a version information. Main Window Components 5-7

54 Status Bar Leftmost area: displays the descriptions of the menu if a menu or toolbar is selected. Rightmost area: displays the number of printers and ports that have been displayed in the list. Printer List The printers that can be displayed in the printer list are as follows: Printers for which an application-enabled port has been configured Printers for which a normal TCP/IP port has been configured Printers for which LPT1 port has been configured 5 Until the settings are updated, you cannot use the printer. Once the settings are configured, be sure to update the current settings. To update the settings, select the [File] menu [Update] or click (Update) on the toolbar. Registering Printer For printers for which the settings have not been updated, the beginning of [Printer Name] in the printer list. At the initial display, printer names are displayed in an ascending order. (Printer to be added/updated) is displayed at [Printer Name] [Port Name] [Description] [Device Name] The printer icon and printer name are displayed. The appearance of printer icon varies according to the status of the printer. : Registered printer : Registered default printer : Printer to be added/updated : Default printer to be updated Displays the port name. Displays the description of the port obtained from OS. Displays the name of the device. 5-8 Main Window Components

55 Port List Clicking an item name in the list sorts the displayed items in an ascending or descending order. Double-clicking a printer name that is displayed in the list displays properties of the printer. Right-clicking a printer name that is displayed in the list displays the pop-up menu. The description of the port displayed in [Description] may vary depending on the OS you are using. Printers that use the BMLinkS integrated printer driver or CAPT printer driver printer will not be displayed in the printer list. The ports that can be displayed in a port list are as follows: Ports that have been installed Port for which the installation settings are configured Normal TCP/IP port Until the settings are updated, you cannot use the port. Once the settings are configured, be sure to update the current settings. To update the settings, select the [File] menu [Update] or click (Update) on the toolbar. For port for which the settings have not been updated, beginning of [Port Name] in the printer list. At the initial display, ports names are displayed in an ascending order. (Port to be added/updated) is displayed at the 5 Registering Printer [Port Name] The port icon and port name are displayed. The appearance of icon varies according to the status of the port. : Registered port : Port to be added/updated Main Window Components 5-9

56 5 [Device Type] In the OS printer properties, the product name of the device shown in the [Port] tab is displayed as [Device Type]. [imagerunner ADVANCE Desktop Supported Device]: This is displayed when the device status and jobs can be monitored by Desktop. [Standard MIB Device]: This is displayed when the device supports the standard MIB and the device status can be monitored by Desktop although it is not [imagerunner ADVANCE Desktop Supported Device]. [Other LPR Device]: This is displayed when the device is not compatible with [imagerunner ADVANCE Desktop Supported Device] nor [Standard MIB Device]. [Device Name] Displays the name of the device. This is not displayed when the device name is not obtained. [IP Address or Host Name] Displays an IP address or host name. Registering Printer Ports can install up to 64 including ones that are waiting to be updated on the settings. Clicking an item name in the list sorts the displayed items in an ascending or descending order. Double-clicking a port name that is displayed in the list displays properties information of the port. When the normal TCP/IP port or multiple ports are selected, the properties will not be displayed. Right-clicking a port name that is displayed in the list displays the pop-up menu. [IP Address or Host Name] is displayed only for the port that has been configured in Desktop Monitor Setup Main Window Components

57 Creating a Port Starting Up the Adding Port Wizard Follow the steps shown below to display the Add Port wizard and add a port. 1 Select the [File] menu [Add a Port] or click (Add Port) in the toolbar. The [Add Port] wizard is displayed. Specifying How to Add Port 5 There are the following two methods for adding a port. Add a port by specifying the IP address or host name of the device Add a port by searching for a device on the network In the [Method to Add Port] dialog box, select which method you would like to use to add a port. Registering Printer [Specify Device IP Address or Host Name] This is selected when adding a port by specifying the IP address or host name of the device directly. [Discover Devices on Network] This is selected when adding a port by searching for a device on the network. Creating a Port 5-11

58 [Next] Selecting [Specify Device IP Address or Host Name] displays the [Create Port] dialog box. Selecting [Discover Devices on Network] displays the [Discover Devices] dialog box. Follow the steps below when [Specify Device IP Address or Host Name] is selected to add a port. 1. Create a port ( p. 5-12) 2. Select a device type ( p. 5-14) 3. Configure the detailed settings of port ( p. 5-15) 4. Confirm a port settings ( p. 5-19) 5 Registering Printer Follow the steps below when [Discover Devices on Network] is selected to add a port. 1. Search for a device ( p. 5-16) 2. Select a device ( p. 5-18) 3. Create a port ( p. 5-12) 4. Configure the detailed settings of port ( p. 5-15) 5. Confirm a port settings ( p. 5-19) Creating a Port In the [Create Port] dialog box, specify the IP address or host name, port name, and device type for a port to be created. The [Create Port] dialog box is displayed when you select [Specify Device IP Address or Host Name] and click [Next] in the [Method to Add Port] dialog box. Additionally, you can determine whether to retrieve the detailed information of the device installation location, such as the device installation location. This cannot be used for the host name that is consisted of only numeric characters Creating a Port

59 [IP Address or Host Name] [Port Name] [Device Type] [Select] [Next] Defines the IP address and host name of a device that you would like to use in the port to be created. You can enter a maximum of 127 single-byte characters. If double-byte characters are used, you can enter a maximum of 7 double-byte (14 single-byte) characters. When an IP address is entered, in [Port Name] a text string with OM_ at the beginning of the IP address is displayed. When a host name is entered, in [Port Name] a text string that is the same as one entered in [IP Address or Host Name] is displayed. Specifies the port name. You cannot use a port name that is the same as one already exists. Up to 128 characters can be entered. Displays the type of device that has been specified or obtained. Displays [Select Device Type] dialog box in which you can select a type of the device. The [Port Details] dialog box is displayed. 5 Application-enabled ports can be set up to 64 including ones that are waiting to be updated on the settings. For [Port Name], Tab codes and following characters cannot be used. If retrieving the selected device type information fails when you select [imagerunner ADVANCE Desktop Supported Device] in the [Select Device Type] dialog box and click [Next] in the [Create Port] dialog box, an error message is displayed. Click [OK] to configure the port settings in the [Port Details] dialog box. Note the following remarks when you select [Discover Devices on Network] as an adding port method. -- In [IP Address or Host Name], the IP address of the device detected as a searching result is displayed. A text string with OM_ at the beginning of the IP address is also displayed as a port name. -- In [Device Type], the types of device detected as a searching result is displayed. -- If you enter characters used in a language, country or area that are not supported by the OS you are using, the entered characters may not be displayed correctly. When the device information is not retrieved correctly because the communication settings of the device are not properly configured, [Device Type] remains empty. Registering Printer Creating a Port 5-13

60 Selecting a Device Type In the [Select Device Type] dialog box, select the device type you want to use in a port to be created. It is displayed by clicking [Select] in the [Create Port] dialog box. 5 Registering Printer [IP Address or Host Name] Displays an IP address or host name of the device. [Product Name] Displays the product name of the device. [Printer Name] Displays the name of the printer. (Device type list) Select the type of device. [imagerunner ADVANCE Desktop Supported Device]: Select it when the device status and jobs can be monitored by Desktop. [Standard MIB Device]: Select it when the device supports the standard MIB and the device status can be monitored by Desktop although it is not [imagerunner ADVANCE Desktop Supported Device]. [Other LPR Device]: Select it when the device is not compatible with [imagerunner ADVANCE Desktop Supported Device] nor [Standard MIB Device]. [OK] Closes the [Select Device Type] dialog box Creating a Port

61 Configuring the Detailed Settings of Port You can configure the detailed settings of port to be created in the [Port Details] dialog box. It is displayed by clicking [Next] in the [Create Port] dialog box. You can specify the timing at which the print protocol, print jobs transmission methods to a device, and print completion notification are displayed. 5 [Protocol] Specifies which print protocol, LPR or RAW, you would like to use in the configured printer. If you select a model that does not support RAW in the [Create Port] dialog box, RAW is not available as an option. [LPR] This is the most standard network printing method. In a network environment where non-windows OS exists and is used, it is recommended to choose LPR. [RAW] Enables faster printing operations than LPR. [LPR Queue Name] Specify the LPR queue name to be used in the LPR printing up to 63 characters. Only alpha-numeric characters and _ and - are allowed. It can be defined when [LPR] is selected in [Protocol]. [Port Number] Specifies the TCP port number. You can specify the port number in the range from 1,025 to 65,535. It can be defined when [RAW] is selected in [Protocol]. [Job Transmission to Device] Specifies the method of job transmission to the device. [Transmit while Spooling] Transmits a job while spooling it. Since job spooling to Desktop and job transmission to a device are processed in parallel, the time it takes to complete the whole print process is reduced unless there is a job waiting to be processed in the transmission destination device. When the job is transmitted to a device, byte count is never used. Registering Printer Creating a Port 5-15

62 5 [Transmit after Spooling Is Complete] Transmits a job after spooling it. When [LPR] is selected in [Protocol], byte count is used when the job is transmitted to a device. [Notify of Print Completion] Specifies the timing at which the print completion notification is displayed. You cannot specify [When Printing Is Complete] when a device for which the print completion notification function is not supported is selected. [When Transmission Is Complete] The completion notification is sent when the job is successfully transmitted to a device. [When Printing Is Complete] Sends the completion notification of printing when the printing process is completed. When a device for which the print notification function is not supported is selected, it cannot be specified. [Next] The [Confirm Settings] dialog box is displayed. Registering Printer Supported print protocols vary depending on the device. Some devices cannot use RAW as a print protocol. For details, refer to the manual of each device. Searching for a Device You can specify the search range for devices in the [Discover Devices] dialog box. It is displayed by selecting [Discover Devices on Network] and clicking [Next] in the [Method to Add Port] dialog box. [Discovery Method] Select either [Specify New Discovery Range] or [Discover Using History]. Select [Specify New Discovery Range] to define a new network name and perform a search by specifying the range of search. Select [Discover Using History] to search in the local network or a previouslysearched network Creating a Port

63 [Network Name] [History] [Discovery Range] [Network Address] [Subnet Mask] [IP Address] [Next] Defines a network name in which a new search is performed and specifies the range of search when [Specify New Discovery Range] is selected. Up to 32 characters can be entered. Entered characters are treated as case sensitive. Selects the search range from the local network or a previously-searched network when [Discover Using History] is selected. You can select from the latest five search ranges. Specify it when selecting [Specify New Discovery Range] in [Discovery Method]. If you want to specify the network address and subnet mask to perform a search, select [Specify Network]. If you want to specify the range of IP addresses to be searched, select [Specify Exact Address]. When [Discover Using History] is selected, the range is not specified. Example When searching for devices in the range of IP addresses from to : [Network Address]: [Subnet Mask]: Specifies the network address when [Specify Network] is selected in [Discovery Range]. Specifies the subnet mask of network address you would like to search when [Specify Network] is selected in [Discovery Range]. Specifies IP addresses when [Specify Exact Address] is selected in [Discovery Range]. Starts the search for devices. When the search process is complete, the [Select Device] dialog box will be displayed. 5 Registering Printer If you enter characters used in a language, country or area that are not supported by the OS you are using, the entered characters may not be displayed correctly. When specifying [Network Name], Tab codes and following characters cannot be used. ;, = [ ] Creating a Port 5-17

64 Selecting a Device In the [Select Device] dialog box, you can select the device for which you want to create a port, from the search results in the network devices. It is displayed by clicking [Next] in the [Discover Devices] dialog box. 5 Registering Printer [Discovery Results] [Next] Displays the list of devices that are supported by Desktop as a search result. [Product Name], [Device Name] and [IP Address] are displayed as the device information. From the list, select the device for which you want to create a port. When the desired item is double-clicked, the [Create Port] dialog box, which is also displayed by clicking [Next], is displayed. The [Create Port] dialog box is displayed. Application-enabled ports can be set up to 64 including ones that are waiting to be updated on the settings. When no device is detected, a port cannot be created. Check the existence of devices on the network. You can select only one device for which a port is created. Clicking an item name in the list sorts the displayed items in an ascending or descending order. For devices for which ports have been created, (Registered port) is displayed before the product name Creating a Port

65 Checking the Port Settings You can check the settings of port to be added in the [Confirm Settings] dialog box. It is displayed by clicking [Next] in the [Port Details] dialog box. When [Finish] is clicked, the port is added in the port list in the main window. 5 Display of the Settings The configured settings are displayed in a list. The setting items that can be displayed in a list are as follows: Port name ( p. 5-13) IP address or Host name ( p. 5-13) Device type ( p. 5-13) Protocol ( p. 5-15) LPR queue name ( p. 5-15) Port number ( p. 5-15) Transmission of jobs to device ( p. 5-15) Timing at which the print completion notification is sent ( p. 5-16) [Continue to Create New Ports] This is displayed when a port is added. This is displayed when [Discover Devices on Network] is specified to add a port. When you select this check box and click [Finish], the [Select Device] dialog box is displayed and then you can continue to create another port. [Finish] Exits the [Add Port] wizard. Registering Printer Creating a Port 5-19

66 Changing the Port Settings Changing the Settings for Port 5 Registering Printer You can change the port settings in the port properties dialog box. To display the port properties, from the port list in the main window select a port for which you want to change the settings, and then take any one of the following operations. Select the [File] menu [Properties] Click (Properties) on the toolbar Double click a port to change the settings Select [Properties] in the pop-up menu that is displayed by right-clicking the port to change the settings When another port with the same IP address as the port for which you have reconfigured the settings is already existed, a confirmation message is displayed. If you click [OK] and apply the changed settings, the following settings items are updated in all ports having the same IP address. -- Protocol -- Transmission of jobs to device -- Timing at which the print completion notification is sent 5-20 Changing the Port Settings

67 [Port Name] Displays the port name. [IP Address or Host Name] Displays an IP address or host name of the device that has been configured. [Device Type] In the OS printer properties, the product name of the device shown in the [Port] tab is displayed as [Device Type]. [imagerunner ADVANCE Desktop Supported Device]: This is displayed when the device status and jobs can be monitored by Desktop. [Standard MIB Device]: This is displayed when the device supports the standard MIB and the device status can be monitored by Desktop although it is not [imagerunner ADVANCE Desktop Supported Device]. [Other LPR Device]: This is displayed when the device is not [imagerunner ADVANCE Desktop Supported Device] nor [Standard MIB Device]. [Protocol] Specifies which print protocol, LPR or RAW, you would like to use in the configured printer. If you select a model that does not support RAW at the time of port creation, RAW is not available as an option. [LPR Queue Name] Specify the LPR queue name to be used in the LPR printing up to 63 characters. Only alpha-numeric characters and _ and - are allowed. It can be defined when [LPR] is selected in [Protocol]. [Port Number] Specifies the TCP port number. You can specify the port number in the range from 1,025 to 65,535. It can be defined when [RAW] is selected in [Protocol]. [Job Transmission to Device] Changes the method of job transmission to the device. [Transmit while Spooling] Transmits a job while spooling it. [Transmit after Spooling Is Complete] Transmits a job after spooling it. [Notify of Print Completion] Changes the timing at which the print completion notification is displayed. When a device that does not support the print notification functions, [When Printing Is Complete] cannot be specified. [When Transmission Is Complete] The completion notification is sent when the job is successfully transmitted to a device. [When Printing Is Complete] Sends the completion notification of printing when the printing process is completed. When a device for which the print notification function is not supported is selected, it cannot be specified. 5 Registering Printer Changing the Port Settings 5-21

68 [SNMP Community Name] [SNMP Device Index] Specifies the name of the network system community managed by SNMP, which has been configured to a port. This is selected when you want to use a standard MIB compatible device. Up to 127 characters can be entered. Initial setting: public (lower-case characters) Enter the SNMP device index. This is selected when you want to use a standard MIB compatible device. You can specify the TCP port number in the range from 1 to Initial setting: 1 5 If you enter characters used in a language, country or area that are not supported by the OS you are using, the entered characters may not be displayed correctly. [SNMP Community Name] and [SNMP Device Index] are displayed for a port that uses a standard MIB compatible device. For a port that uses a Canon product, they are not displayed. In that case, it is displayed only in the port properties and these settings cannot be configured at the time of port creation. Registering Printer 5-22 Changing the Port Settings

69 Configuring the Printer Port Automatically Starting Up the Automatic Port Conversion Wizard Follow the steps shown below to display the Auto-Convert Ports wizard and perform an automatic conversion of a port. 1 In Desktop Monitor Setup, select the [File] menu [Auto-Convert Ports] or click (Port Conversion) in the toolbar. The [Auto-Convert Ports] wizard is displayed. Selecting Automatic Conversion Method for Printer Port By using the automatic conversion wizard for the printer port, you can perform an automatic conversion process for the port of the local printer on the computer on which Desktop has been installed. Converting Normal TCP/IP Port to Application-enabled Port Converting Application-enabled Port to Normal TCP/IP Port 5 Registering Printer In the [Method to Auto-Convert Ports] dialog box, select which method you would like to use to convert a printer port. Configuring the Printer Port Automatically 5-23

70 [Convert Standard TCP/IP Ports to Supported Ports] Converts the port of printer that has been set to a normal TCP/IP port to an application-enabled port to which the same IP address has been set. If there is no application-enabled port with the same IP address existed, a new applicationenabled port is created for the conversion operation. [Convert Supported Ports to Standard TCP/IP Ports] Converts the port of printer that has been set to an application-enabled port to a normal TCP/IP port to which the same IP address has been set. If there is no normal TCP/IP port with the same IP address existed, it will be converted to LPT1. [Next] The [Select Printers] dialog box is displayed. 5 Registering Printer Even when the port has been converted, the normal TCP/IP port and application-enabled port will not be deleted. The conversion operation for printers for which a printer pool is enabled is not supported. For up to 32 printers, the application-enabled port can be assigned per one host. Selecting a Printer In the [Select Printers] dialog box, select a printer to change the port. [Printers with Convertible Ports] According to the conversion method selected in the [Method to Auto-Convert Ports] dialog box, a list of printers that can be converted automatically is displayed. [Selected Printers] The number of printers that have been selected in [Printers with Convertible Ports]. [Next] The Confirm Settings dialog box is displayed Configuring the Printer Port Automatically

71 More than one printer can be selected. Application-enabled ports can be set up to 64 including ones that are waiting to be updated on the settings. When 64 ports have already been configured, you cannot add an application-enabled port by selecting [Convert Standard TCP/IP Ports to Supported Ports] in the [Method to Auto-Convert Ports] dialog box. For up to 32 printers, the application-enabled port can be assigned per one host. When the applicationenabled ports have already been assigned to 32 printers, you cannot assign printers to an applicationenabled port by selecting [Convert Standard TCP/IP Ports to Supported Ports] in the [Method to Auto-Convert Ports] dialog box. If retrieving the device type information of the selected printer fails, an error message is displayed. When you click [OK] on the message, the [Select Device Type] dialog box is displayed. Click [OK] after selecting the device type in the [Select Device Type] dialog box, and then confirm the printers for which ports will be converted in the [Confirm Settings] dialog box displayed. Confirming the Automatic Conversion Settings In the [Confirm Settings] dialog box, select a printer to convert the port. Clicking [Finish] exits the port automatic conversion wizard and updates the port information in the printer list. 5 Registering Printer [Printer Name] [Finish] Displays the printer for which the configured port will be converted. Exits the [Auto-Convert Ports] wizard. Configuring the Printer Port Automatically 5-25

72 Changing the Printer Settings Changing the Settings of Printer 5 Registering Printer You can change the printer settings in the printer properties dialog box. To display the printer properties, from the printer list in the main window select a printer for which you want to change the settings, and then take any one of the following operations. Select the [File] menu [Properties] Click (Properties) on the toolbar Double click a printer to change the settings Select [Properties] in the pop-up menu that is displayed by right-clicking the printer to change the settings [Printer Name] Displays the printer name. You can rename the displayed printer name. When renaming, you can enter up to 127 characters Changing the Printer Settings

73 [Port Name] [Properties] [Driver Name] Displays the port name of the printer that has been configured. By selecting ports in the list, ports can be changed as you wish. However, the application-enabled port can be assigned up to 32 printers. The [Properties] dialog box of the port is displayed. However, the properties of ports other than the application-enabled port are not displayed. Displays the printer name to be used. For [Printer Name], Tab codes and following characters cannot be used.!, ; = \ [ ] { } The change of ports can be performed only for the application-enabled port, normal TCP/IP port or LPT1 port that has been assigned to the identical machine. The conversion operation for printers for which a printer pool is enabled is not supported. For up to 32 printers, the application-enabled port can be assigned per one host. 5 Registering Printer Changing the Printer Settings 5-27

74 5 Registering Printer 5-28 Changing the Printer Settings

75 Appendix 6 CHAPTER Error Messages List Installation of Desktop Desktop Monitor Setup Restrictions Installation of Desktop Desktop Monitor Setup Glossary Index

76 Error Messages List This list gives descriptions about messages that are displayed according to each case and situation. If other messages that are not listed in the following are displayed, follow the displayed messages and take necessary actions. Installation of Desktop 6 Appendix Error message Action Cannot install in the specified destination folder. Be sure to specify another folder for installation. Specify the destination folder again. Cannot specify a network path as the destination Be sure to select an installation folder from folders in folder. the local disk drive. Cannot specify a removable disk as the destination Be sure to specify a folder in the local disk drive. folder. Specify the path to the destination folder with singlebyte characters. Be sure to specify the path to the installation folder. The destination folder cannot contain any of the For the installation folder, do not use the following following characters: % ^ & { } [ ] - + =, ; * < >? characters. / Tab code % ^ & { } [ ] - + =, ; * < >? / TAB code You do not have sufficient privileges to install or Log on with the Administrator privilege to perform uninstall this application for all users of the machine. installation or uninstallation. Log on as administrator, and then retry installing or uninstalling. Desktop Monitor Setup Error message Cannot add additional ports. The maximum number of ports that can be registered is *. Cannot create additional ports. Up to * printers can be configured with this application. Cannot delete because the selected port is in use. Cannot update because Canon Output Manager Service is not running. Could not add the port. Could not configure port. Could not configure the default printer. Could not delete the port. Action Up to 64 ports can be registered. Check the number of ports. The application-enabled port can be assigned up to 32 printers. Check the number of printers to which the port has been assigned. Delete the printer that uses the selected port and then perform a necessary operation once again. Restart Desktop Monitor Setup. Restart the computer and try to add the port once again. Confirm the settings and reconfigure again. Confirm the settings and reconfigure again. Restart the computer and try to delete the port once again. 6-2 Error Messages List

77 Error message Could not find the specified host name on the network. Do you want to continue? Could not get port information. Restart the computer. Could not retrieve device information. Specify [Device Type] manually. Could not retrieve printer information. Could not set the printers because Canon Output Manager Service cannot be stopped. Could not set the printers. Printer Name: Could not start Canon Output Manager Service. Device status may not be retrieved from the specified device. Do you want to continue? [Device Type] is not specified. IP address or host name is incorrect. [IP Address or Host Name] is not specified. [LPR Queue Name] is not specified. Network address, subnet mask, or IP address is incorrect. [Network Name] cannot contain any of the following characters or codes: ;, = [ ] Tab code [Network Name] is not specified. Only alphanumeric characters, hyphens (-), and underbars (_) can be used for the [LPR Queue Name]. Please select a device type. [Port Name] cannot contain any of the following characters or codes: Tab code [Port Name] is not specified. Port number is incorrect. Enter a value from 1025 to [Port Number] is not entered. [Printer Name] cannot contain any of the following characters or codes: \ { } [ ] ;, = Tab code! [Printer Name] is not entered. Settings have changed. Are you sure you want to update? Action Check the settings and select [Yes] or [No]. Restart the computer and retrieve the port information once again. Specify the device type manually. Restart the computer. Please wait for a while and try again. Confirm the settings and reconfigure again. Restart Desktop Monitor Setup. Check the settings and select [Yes] or [No]. Specify the type of device. Enter the correct IP address or host name. Enter an IP address or host name. Enter the LPR queue name. Be sure to enter the correct network address, subnet mask or IP address. For the network name, do not use the following characters.,, ;,,,=,[,], and TAB code Be sure to enter the network name. Be sure to use only alphanumeric characters and hyphens (-) and underscores (-) when entering the LPR queue name. Select the type of device for which a port is created. For the port name, do not use the following characters. \,,@, Tab code Be sure to enter the port name. Be sure to use a value in the range of 1,025 to 65,535 for the port number. Specify the port number to be used when RAW is selected in the print protocol. For the printer name, do not use the following characters. \ { } [ ] ;, = Tab code! Be sure to enter the printer name. This is displayed when you attempt to finish the process when there is a port or printer that has not been updated yet. Check the setting details and take one of the following actions. [Yes]: Updates the settings and then finish the process. [No]: Finishes the process without updating the settings. [Cancel]: Returns to the previous dialog box to check the settings. 6 Appendix Error Messages List 6-3

78 6 Error message [SNMP Community Name] is not set. [SNMP Device Index] is not set correctly. Specify [Network Name] with up to 32 characters. Specify [Port Name] with up to 128 characters. Specify [SNMP Community Name] with up to 127 characters. Specify the printer name with up to 127 characters. The following ports are not present and will be deleted from the port list. The following printers are not present and will be deleted from the printer list. The port specified for this IP address already exists. The same network name already exists. Specify a different network name. The same port name already exists. Specify a different port name. You do not have privileges to start this application. Log on as an administrator, and then try to start it again. Action Define the SNMP community name. Configure the SNMP device index correctly. Specify a network name using up to 32 characters. Specify the network name using up to 32 characters. Define the SNMP community name using up to 127 characters. Specify the printer name using up to 127 characters. Check the settings of the port. Check the settings of the printer. Specify another port. Specify another network name. Specify another port name. Log on with the Administrator privilege to start the application. Appendix 6-4 Error Messages List

79 Restrictions Installation of Desktop When starting the installer from a USB device, it can be started from devices that are recognized to be starting-guaranteed locations such as local disk. However, the operational behaviors after running the installer are not supported. When specifying a USB device as the installation destination, devices that are recognized to be starting-guaranteed locations such as local disk can be specified as an installation folder. However, the operational behaviors are not supported. When a folder in which another application is installed or the Windows System folder is specified as the installation destination, Desktop may not be installed properly. In that case the operational behaviors of Desktop are not supported. If another user is logged in and an application that will affect the processing of the Desktop installer, the operational behaviors and displays are not guaranteed. Checking whether the Windows Update process is performed is performed only when the installer is started up. If the system detects the Windows Update process running at the startup of the Desktop installer, the installer stops the installation process. If Windows Update is executed after the startup, operational behaviors are not supported. In the case when imagerunner ADVANCE Essentials-related products such as Desktop have already been installed, specifying a folder in which a series product is installed may corrupt installation files. Therefore, when you specify the folder in which imagerunner ADVANCE Essentials related product is installed as the installation destination, the operational behavior is not supported. The Desktop installer creates the recovery point before starting installation or uninstallation in the Windows XP/Windows Vista/Windows 7 OS environment. However, even when you execute the system recovery, it never returns to the state before installation or uninstallation is executed. The system recovery using the created recovery point is not supported. Even when the creation of recovery point fails due to lack of free disk space or any reason, the installation or uninstallation process will continue. When performing the installation process as a local user and starting Desktop as a domain user, the clock of the computer system will be adjusted to the clock settings of the domain controller for migrating an environment. Such a change of clock settings is regarded as an error. Therefore, when using Desktop as a domain user, you need to log in the system as a domain user and then perform the installation process. When you perform the installation process as a local user, make sure that there is no discrepancy between the clocks of domain controller and your computer. Because the time is recorded at the time of the initial installation, reinstallation cannot resolve this issue. When such an error occurs, contact the reseller or service representative. 6 Appendix Restrictions 6-5

80 6 Desktop Monitor Setup During the startup of Desktop Monitor Setup, do not any operation from the Windows printer or fax folder. When you have performed an operation on Windows, restart Desktop Monitor Setup. Since the device search uses SNMPv1 and the community name public (lower-case characters), you need to define the device setting using the community name public beforehand. In addition, devices in the Deep Sleep state can be started by broadcasting from Desktop Monitor Setup but no responses are returned from the device, the device search may not be enabled until the second request is sent. When obtaining the device status fails and you select the device type in the [Select Device Type] dialog box and click [OK], all printers to which the device has been configured are defined as printers for which port settings need to be reconfigured. Clicking [Cancel] exempts the port of the printer to which the device is configured from being reconfigured. Thus, it is not displayed in [Printers with Convertible Ports] in the [Select Printers] dialog box. If any characters not supported by the OS system local (including surrogate characters) are used in specifying the printer name, the operational behaviors will not be guaranteed. When another application is installed after the installation of Desktop, the device status may becomes Unknown and Desktop Monitor Setup may not be used. In that case, start Output Manager Service or restart the computer. Appendix 6-6 Restrictions

81 Glossary A Annotation Editor An editor that enables you to add text and shapes to a PDF or binder format documents. Application-enabled port A printer port compatible with Desktop. D Desktop Browser The main window of Desktop from which you conduct the document management operation and setup the linkage to a device or external applications. Desktop Monitor Icons displayed on the task tray for monitoring device conditions and printing status and managing fax transmission and reception logs and new documents. 6 Appendix Desktop Monitor Tool A dialog box where you can configure settings for how to manage the external device conditions, printing jobs, fax transmission and reception jobs and new document notifications using the icons displayed on the task tray. Device search A function that searches in network and detects the IP addresses of printers automatically using Desktop Monitor Setup. Document Binder An editor for organizing various documents that have been managed with Desktop to make out one complete document. F Fax transmission job A unit of the information being transmitted in the fax transmission. Glossary 6-7

82 I IFilter An extension component used for Full-Text Search for documents. By installing IFilter, you can widen the range of documents to search. IFilter dedicated to binder documents is automatically installed when you install Desktop. IFilter for PDF is automatically installed when you install Acrobat 9 or Adobe Reader 9. IP Address An Internet protocol address. On the Internet, every computer must be assigned a unique IP address for its identification. L LPR (Line Printer Remote) A protocol that transmits print jobs from the host computer to the device. 6 Appendix M Menu Bar An area where menu items of commands on the main monitor display. Each menu uses the pull-down menu format. MIB (Management Information Base) Information that network devices publish in order to make their own status known to outside. O Object Layout Editor A dedicated tool for editing documents that have been created with Document Binder. P Print job A unit of printing information that is transmitted to the printer. Print protocol A communication method (LPR or RAW) that is used in communications with a printer when printing is performed. S Sent fax job A unit of sent information used when sending faxes. 6-8 Glossary

83 SNMP Community Name The name of a group consisted of the manager that conducts management in SNMP and agents residing in the network devices to be managed. SNMP Device Index Indexes to use for identifying MIB in SNMP. SNMP (Simple Network Management Protocol) A protocol for monitoring/managing network devices. Status Bar An area located at the bottom of the window that is used for displaying relevant information. T Task tray The rightmost area of the task bar that is displayed in the lower part of the desktop screen. The name of the area in which the time display and icons are aligned. TCP/IP protocol A network protocol developed by DARPANET (Defense Advanced Research Project Agency Network). Currently the most widespread Internet standard protocol. Toolbar An area where buttons with functions available on the menus assigned are displayed. 6 Appendix Glossary 6-9

84 Index 6 Appendix A Annotation Editor, 1-8 D Desktop Annotation Editor, 1-8 Component, 1-3 Desktop Browser, 1-4 Desktop Monitor, 1-4 Desktop Monitor Setup, 1-8 Desktop Monitor Tool, 1-5 Document Binder, 1-6 Install, 2-4 License Authentication, 2-13 Object Layout Editor, 1-7 Repairing, 3-2 Uninstalling, 4-2 What Can I Do, 1-2 Desktop Browser, 1-4 Desktop Monitor, 1-4 Desktop Monitor Setup, 5-2 Exiting, 5-5 Main Window, 5-6 Port List, 5-9 Printer List, 5-8 Starting, 5-4 Desktop Monitor Tool, 1-5 Document Binder, 1-6 E Error Message, 6-2 I Install Flow of Installation, 2-4 System Environment, 2-2 M Main Window, 5-6 Dialog box Components, 5-6 Menus and Buttons, 5-7 P Port, 5-11, 5-12 Changing, 5-20 Checking the Settings, 5-19 Detailed Settings, 5-15 How to Add, 5-11 Searching for a Device, 5-16 Selecting a Device, 5-18 Selecting a Device Type, 5-14 Printer, 5-26 Changing, 5-26 Printer Port, 5-23 Automatic Conversion Method, 5-23 Confirming, 5-25 Selecting a Printer, 5-24 R Repairing, 3-2 Restrictions, 6-5 S System Environment, 2-2 U Uninstalling, Index

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86 Pub No. SE-IE-936-V3 CANON INC.