Proceedings of the XI Brazilian Symposium on Information Systems

Transcription

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2 Proceedings of the XI Brazilian Symposium on Information Systems Information Systems: A Computer Socio-Technical Perspective May 26-29, 2015 Goiânia - Goiás - Brazil Vol. 1

3 Published by: Instituto de Informática Universidade Federal de Goiás Credits: Cover Design: Ascom/UFG Proceedings Layout: Sérgio Teixeira de Carvalho, Sean Wolfgand Matsui Siqueira, Leandro Luís Galdino de Oliveira

4 Dados Internacionais de Catalogação na Publicação (CIP) GPT/BC/UFG S612a Simpósio Brasileiro de Sistemas de Informação (20. : 2015 : Goiânia, GO) Anais [do] XX Simpósio Brasileiro de Sistemas de Informação [recurso eletrônico] / coordenação do Comitê de Programa: Sean Wolfgand Matsui Siqueira, Sérgio Teixeira de Carvalho ; coordenação geral: Vinícius Sebba Patto, Valdemar Vicente Graciano Neto ; realização: UFG/Instituto de Informática ; promoção: Sociedade Brasileira de Computação. Goiânia : UFG, Instituto de Informática, Tema central: Sistemas de informação: uma visão sociotécnica da computação. Conteúdo: v.1. Trilhas técnicas. v.2. Workshop de iniciação científica em sistemas de informação (II WICSI). v.3. Workshop de teses e dissertações em sistemas de informação (VIII WTDSI). v.4. Minicursos. Disponível em: < 1. Sistemas de recuperação da informação Congressos. 2. Tecnologia Serviços de informação Congressos. 3. Internet na administração pública Congressos. I. Siqueira, Sean Wolfgand Matsui. II. Carvalho, Sérgio Teixeira de. III. Patto,Vinícius Sebba. IV. Graciano Neto, Valdemar Vicente. V. Universidade Federal de Goiás. Instituto de Informática. VI. Sociedade Brasileira de Computação. VII. Título. VIII. Título: Sistemas de informação: uma visão sociotécnica da computação. CDU:

5 XI SBSI XI Brazilian Symposium on Information System Information Systems: A Computer Socio-Technical Perspective May 26-29, 2015 Goiânia, Goiás, Brazil. Committees General Organization: Vinícius Sebba Pato (UFG) Valdemar Vicente Graciano Neto (UFG) Chairs of the SBSI 2015 Program Committee: Sean Wolfgand Matsui Siqueira (UNIRIO) Sérgio Teixeira de Carvalho (UFG) Steering Committee: Adriana Clericuzi (UFPB) Bruno Zarpelão (UEL) Célia Ghedini Ralha (UnB) Fernanda Baião (UNIRIO) José Maria David (UFJF) Renata Araujo (UNIRIO) Rita Suzana Maciel (UFBA) Chairs of the Track Experience Reports in Industry and Case Studies (RESI): Cláudia Cappelli (UNIRIO) Arnaldo Alves Ferreira Junior (UFG) Chairs of the Track IS Applications and Tools (ASI): Sean Wolfgand Matsui Siqueira (UNIRIO) Marcel Ferrante Silva (UFG) Chairs of the Track Information Systems Education (ESI): Fátima de L. Santos Nunes (EACH-USP) Vinícius Sebba Patto (UFG) Chairs of the Track Government Information Systems (SIG): Cláudia Cappelli (UNIRIO) Renata Araújo (UNIRIO) Dalton Lopes Martins (UFG) Chairs of the Track Business Process Management (BPM): Flávia Maria Santoro (UNIRIO) Fernanda Baião (UNIRIO) Juliano Lopes de Oliveira (UFG) SBSI 2015 Program Committee: Adolfo Duran (UFBA) Adriana Cesário de F. (UNIRIO) Alexandre Cidral (Univille) iv

6 Alexandre Correa (UNIRIO) Ana Paula Ambrósio (UFG) Andrea Magdaleno (UNIRIO) Andreia Malucelli (PUCPR) Andrew Costa (PUC-Rio) Antonio Tadeu Azevedo Gomes (LNCC) Astério Tanaka (UNIRIO) Avanilde Kemczinski (UDESC) Carina Alves (UFPE) Carine Webber (UCS) Carla Merkle Westphall (UNIRIO) Carlos Alberto Vieira Campos (UNIRIO) Carlos Eduardo Santos Pires (UFCG) Carlos Kamienski (UFABC) Carlos Santos Jr. (UnB) Celia Ralha (UnB) Claudia Cappelli (UNIRIO) Clodis Boscarioli (UNIOESTE) Clodoaldo Lima (USP) Cristiano Maciel (UFMT) Dalton Martins (UFG) Daniela Barreiro Claro (UFBA) Debora Muchaluat-Saade (UFF) Debora Paiva (UFMS) Denis Silveira (UFPE) Edmir Prado (USP) Edmundo Spoto (UFG) Edson Cáceres (UFMS) Eduardo Almentero (UFRRJ) Ellen Francine Barbosa (USP) Elvis Fusco (UNIVEM) Eraclito Argolo (UFMA) Fábio Bezerra (UFRA) Fatima Nunes (USP) Fernanda Baião (UNIRIO) Fernanda Campos (UFJF) Fernanda Lima (UnB) Fernando Braz (IFC) Flavia Santoro (UNIRIO) Flávio Soares Corrêa da Silva (USP) Geiza M. Hamazaki da Silva (UNIRIO) Glauco Carneiro (UNIFACS) Gleison Santos (UNIRIO) Ildeberto Rodello (USP) Jairo Souza (UFJF) João Porto de Albuquerque (USP) Jonice Oliveira (UNIRIO) Jorge Barbosa (Unisinos) José David (UFJF) José Maldonado (USP) José Viterbo (UFF) Josivaldo Araujo (UFPA) Jugurta Lisboa Filho (UFV) Juliano Lopes de Oliveira (UFG) Kate Revoredo (UNIRIO) Leandro Augusto Silva (Mackenzie) Leonardo Azevedo (UNIRIO) Lisandro Zambenedetti Granville (UFRGS) Luciana Martimiano (UEM) v

7 Luciano Digiampietri (USP) Lucineia Heloisa Thom (UFRGS) Marcelo Fantinato (USP) Marcelo Ladeira (UnB) Marcelo Morandini (USP) Marcelo Yamaguti (PUCRS) Marcos Chaim (USP) Maria Claudia Cavalcanti (IME-RJ) Maria Istela Cagnin (UFMS) Mariano Pimentel (UNIRIO) Melise Paula (UNIFEI) Morganna Diniz (UNIRIO) Olinto Furtado (UFSC) Patricia Vilain (UFSC) Paulo Pires (UNIRIO) Plínio Leitão Júnior (UFG) Regina Braga (UFJF) Rejane Frozza (UNISC) Renata Araujo (UNIRIO) Renata S.S. Guizzardi (UFES) Ricardo Choren (IME-RJ) Ricardo Falbo (UFES) Ricardo Machado (Universidade do Minho) Ricardo Rabelo (UFSC) Rita Suzana Pitangueira Maciel (UFBA) Roberto Pereira (UNICAMP) Rodolfo Barros (UEL) Rodolfo Resende (UFMG) Rogério de Carvalho (IFF) Rosângela Penteado (UFSCAR) Sarajane Peres (USP) Sean Siqueira (UNIRIO) Sidney Lucena (UNIRIO) Sílvio Cazella (Unisinos) Simone Martins (UFF) Tania Tait (UEM) Thais Vasconcelos Batista (UFRN) Valter Camargo (UFSCAR) Vanessa Nunes (UnB) Vânia Maria Dias (UNIRIO) Vaninha Vieira (UFBA) Wagner Meira Jr. (UFMG) Wallace Ugulino (PUC-Rio) Additional Reviewers: Adailton Araújo (UFG) Adler Diniz de Souza (UNIFEI) Adriana Silveira de Souza (UFG/PUC-GO/Estratégia TI) Alessandro Machado de Araújo (UFG) Alexandre Bragança (ISEP) Aline Paes (UFF) Anderson Marcolino (USP) Augusto Baffa (PUC-Rio) Auri Marcelo Rizzo Vincenzi (UFG) Bernardo Pereira Nunes (PUC-Rio) Cassio Rodrigues (UFG) Cleber Correa (USP) Cristiane Ramos (UnB) Cristina Cerdeiral (UFRJ) vi

8 Davi Viana (UFAM) Deller James (UFG) Dimas C. Nascimento (UFCG) Edson Moreira (USP) Eduardo Albuquerque (UFG) Eduardo Motta (PUC-Rio) Eunice Nunes (UFMT) Fabiana Mendes (UnB) Fernando Castilho (PUCRS) Fernando Pinhati Júnior (UNIRIO) Flavio Horita (USP) Francisco Vasconcellos (UFMT) Hebert da Silva (UFG) Helton Biscaro (USP) Jivago Medeiros (UFMT) Leila Bergamasco (USP) Lívia Castro Degrossi (USP) Luis Alves (IPB) Luiz Fernando Assis (USP) Luiza de Paula (UNRIO) Maiara Cancian (UFSC) Marcelo Camanho (PUC-Rio) Marcelo Quinta (UFG) Maria Helena Braz (Universidade de Lisboa - ICIST) Natália Chaves Lessa Schots (UFRJ) Nemésio Freitas Duarte Filho (USP) Patricia Mendonça (UFMT) Rafael Oliveira (USP) Raul Eduardo Simoni Castanhari (USP) Ricardo da Rocha (UFG) Roberto Rocha (USP) Sofia Costa (USP) Suelane Garcia (USP) Taciana Kudo (UFG) Tadeu Classe (UFJF) Thiago Procaci (UNIRIO) Thierson Rosa (UFG) Valdemar Neto (UFG) vii

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10 Organization INF/UFG Instituto de Informática/ Universidade Federal de Goiás Promotion SBC Sociedade Brasileira de Computação Support SECTEC-GO Secretaria de Ciência, Tecnologia e Inovação do Estado de Goiás Sponsors CAPES Coordenação de Aperfeiçoamento de Pessoal de Nível Superior FAPEG Fundação de Amparo à Pesquisa do Estado de Goiás Faculdades ALFA Global RH Solutions SBSI 2015 is an AIS affiliated conference, in cooperation with ACM SIGAPP and ACM SIGMIS AIS Association for Information Systems ACM SIGAPP Association for Computing Machinery Special Interest Group on Applied Computing ACM SIGMIS Association for Computing Machinery Special Interest Group on Management Information Systems ix

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12 Preface The Brazilian Symposium on Information Systems (SBSI) provides a meeting point for researchers, practitioners and students in the area of Information Systems (IS). The main objective of the symposium is to share scientific knowledge and interests and to establish strong professional and academic ties among the participants. The objective is to promote discussions on the Information Systems (IS) area considering its whole multidisciplinary approach and applications in the main different knowledge areas, welcoming a wide range of topics related to IS. This is the 11th edition of the Brazilian Symposium on Information Systems SBSI The symposium theme typically changes from year to year. In 2015, the symposium theme is: Information Systems: a computer socio-technical perspective. In special, this edition focuses on the advances of the IS community aimed at integrating the diverse computer techniques and technologies to the way the society lives, works and communicates. This sociotechnical approach is a broader view of IS, involving not only technology and organizations, but also people and society as a whole. This research field has the potential to develop and improve the services of a country or region, through the conception of socio-technical systems (such as health systems, security systems, education systems, and energy and transportation systems, among others). The SBSI is a traditional and important scientific meeting of the Brazilian Computer Society (SBC), and it is growing in importance. It started in 2004, and in the first three years (from 2004 to 2006), the SBSI was held in different states of the south of the country. Then, in 2008, it was located at the southeast and after that each year it has been held in a different region in Brazil. In 2015 we searched for improving the SBSI s international visibility, then SBSI 2015 is in cooperation with ACM SIGAPP and SIGMIS, and it is also an AIS affiliated conference. The Brazilian Computer Society (SBC) is a scientific association, without profit organization, that brings together researchers, teachers, students and professionals engaged in scientific research, education and technological development in the general area of computing. More information on The SBC Special Committees (ECs) gather associated members with common interests in a particular subfield of Computing. Each Special Committee also organizes their respective symposium and regularly holds its general assembly. The Special Committee on Information Systems (CESI) is the commission responsible for representing the Information Systems community in the Brazilian Computer Society (SBC). The Brazilian Symposium on Information Systems (SBSI) is the main national event of CESI. ACM stands for Association for Computing Machinery, the world s largest educational and scientific computing society, which delivers resources that advance computing as a science and a profession. ACM provides the computing field s premier Digital Library and serves its members and the computing profession with leading-edge publications, conferences, and career resources. The SBSI 2015 proceedings are going to be available at ACM Digital Library. xi

13 The SBSI 2015 was approved for in-cooperation with two ACM s Special Interest Groups: SIGAPP and SIGMIS. The SIGAPP - ACM Special Interest Group on Applied Computing - is the ACM s primary applications-oriented SIG. It offers practitioners and researchers the opportunity to share mutual interests in innovative applications, technology transfer, experimental computing, strategic research, and the management of computing. This SIG also promotes widespread cooperation among business, government, and academic computing programs. More information on The SIGMIS - ACM Special Interest Group on Management Information Systems promotes best-practice and research in the management of information systems and technologies and the use of these systems and technologies. SIGMIS is a sponsor of several conferences on information systems and technology. As one of the oldest of ACM s SIGS, SIGMIS traces its beginnings back to 1961, and for decades has been instrumental in defining and developing the field of management and information systems. More information on The Association for Information Systems (AIS) serves society through the advancement of knowledge and the promotion of excellence in the practice and study of information systems. AIS is the premier professional association for individuals and organizations who lead the research, teaching, practice, and study of information systems worldwide. More information on SBSI 2015 was held in Goiânia, from May 26 to 29th, It was organized by the Institute of Informatics of the Federal University of Goiás. The SBSI 2015 schedule included many activities with high technical-scientific level, covering different aspects, including: Technical sessions for the presentation of selected scientific articles; Invited talks, with national and international experts; Panel with representatives of academia, industry and government; Workshop of Theses and Dissertations in Information Systems (WTDSI); Workshop on Undergraduate Research in Information Systems (WICSI); Selected short courses. The technical sessions were organized in different tracks: MAIN TRACK Chairs: Prof. Sean W. M. Siqueira (UNIRIO) and Prof. Sérgio T. Carvalho (UFG) TRACK 1 - Experience Reports in Industry and Case Studies Chairs: Prof. Claudia Cappelli (UNIRIO) and Prof. Arnaldo Alves Ferreira Junior (UFG) TRACK 2 - IS Applications and Tools Chairs: Prof. Sean Siqueira (UNIRIO) and Prof. Marcel Ferrante Silva (UFG) TRACK 3 - Information Systems Education Chairs: Prof. Fátima de Lourdes dos Santos Nunes Marques (USP) and Prof. Eliany Alvarenga de Araújo (UFG) xii

14 TRACK 4 - Government Information Systems Chairs: Prof. Claudia Cappelli (UNIRIO), Prof. Renata Araujo (UNIRIO) and Prof. Dalton Lopes Martins (UFG) TRACK 5 - Business Process Management Chairs: Prof. Flávia Maria Santoro (UNIRIO), Prof. Fernanda Baião (UNIRIO) and Prof. Juliano Lopes de Oliveira (UFG) The Proceedings of the SBSI 2015 have excellent papers that discuss and develop innovative themes exploring knowledge of various areas related to Information Systems. There were 313 submissions of regular papers written in English and Portuguese (main track: 168 papers; track 1: 36 papers; track 2: 42 papers; track 3: 16 papers; track 4: 25 papers; and track 5: 26 papers), of which 302 were validated (main track: 166 papers; track 1: 32 papers; track 2: 40 papers; track 3: 15 papers; track 4: 24 papers; and track 5: 25 papers). From this total, 101 papers were accepted (91 full papers and 10 short papers) (main track: 50 papers; track 1: 12 papers; track 2: 12 papers; track 3: 7 papers; track 4: 13 papers; and track 5: 7 papers), which represents 33,44% of acceptance rate. Full papers contain between 8 (eight) and 10 (ten) pages, while short papers contain from four (4) and five (5) pages. We appreciate the excellent cooperation of the track chairs of the SBSI 2015 that with their commitment and dedication allowed the organization of this symposium. Along with the track chairs, we thank the members of the Program Committee and the additional reviewers, which allowed a rigorous evaluation process, in which all the submitted papers were evaluated by researchers with recognized experience in the field. In addition, all revisions were analyzed by the chairs to the final decision. We also thank the members of the Special Committee on Information Systems (CESI), also the SBSI 2015 Steering Committee that much contributed to every stage of symposium organization: Célia Ralha (UnB) coordinator, José Maria David (UFJF) vice-coordinator, Rita Suzana (UFBA), Adriana Clericuzi (UFPB), Renata Araujo (UNIRIO), Fernanda Baião (UNIRIO) and Bruno Zarpelão (UEL). This symposium would not have been possible without the efforts of several people involved in its organization. Thus, we thank all the organizing committee of the SBSI 2015, including the wonderful staff of the UFG, and to all the people who contributed to the success of this event. Special thanks to all the authors for choosing our symposium as a forum for submission and publication of their work. We also thank everyone who supported us in coordinating the sessions and all participants and sponsors who promote this community. Goiânia, May Sean W. M. Siqueira (UNIRIO) and Sérgio T. Carvalho (UFG) Chairs of the SBSI 2015 Program Committee xiii

15 Short biography of the Chairs of the Program Committee Sean Wolfgand Matsui Siqueira is a professor at the Department of Applied Informatics, Federal University of the State of Rio de Janeiro (UNIRIO), Brazil, where he teaches courses in Information Systems, Databases, Web Science and Social & Semantic Web. He holds a M.Sc. (1999) and a Ph.D. (2005) in Computer Science, both from the Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Brazil. His research interests include knowledge representation and management; collaborative systems; social web; semantic web; ontologies; information integration; semantic models; user models; and learning & education. He has experience in the Computer Science area, with focus on Information Systems and Technology Enhanced Learning. He has participated in some international research projects and has written more than 130 papers for conferences, journals, and book chapters. He was the coordinator of the Graduate Program in Information Systems at UNIRIO from July 2012 to September 2014, and nowadays is the editor-in-chief of the isys: Brazilian Journal of Information Systems. Sérgio Teixeira de Carvalho is a professor at the Institute of Informatics, Federal University of Goiás (UFG), Brazil, since 2006, where teaches courses in Computer Science, Information Systems and Software Engineering. He has taught in various colleges and university centres in Computer Science area. For several years he served mainly as software project coordinator, and held positions such as Director of the Information Systems, responsible for the development and maintenance of systems, and Director of Technology Support, responsible for hardware and software infrastructure. For over sixteen years, he served as IT professional on various public and private companies, exercising activities on software development, database management and network and systems management. He holds a BSc. in Computer Science from the UFG, a MSc. and a DSc. in Computer Science, both from the Fluminense Federal University (UFF). He has experience in Distributed Systems and Software Engineering areas, and his main fields of activity are ubiquitous computing, with focus on health care applications, software architecture, dynamic software product lines, and self-adaptive architectures. xiv

16 Technical Tracks Best Paper Candidates 1 1 Capacitated vehicle routing system applying Monte Carlo Methods - Main Track Rômulo Augusto de Carvalho Oliveira (USP), Karina Valdivia Delgado (USP) 9 Recognition of Compromised Accounts on Twitter - Main Track Rodrigo Augusto Igawa (UEL), Alex Marino Gonçalves de Almeida (UEL), Bruno Bogaz Zarpelão (UEL), Sylvio Barbon Jr (UEL) 15 Evaluation of a Maturity Model for Agile Governance in ICT using Focus Group - Main Track Humberto Rocha de Almeida Neto (UFPE), Edviges Mariza Campos de Magalhães (DATAPREV), Hermano Perrelli de Moura (UFPE), José Gilson de Almeida Teixeira Filho (UFPE), Claudia Cappelli (UNIRIO), Luiz M. Fraga Martins (CISUC) 23 Applying a Variation of the Ant Colony Optimization Algorithm to Solve the Multiple Traveling Salesmen Problem to Route the Teams of the Electric Power Distribution Companies - Main Track Denilson F. Barbosa (UTFPR), Carlos N. Silla Jr. (UTFPR), André Y. Kashiwabara (UTFPR) 31 Learning Difficulties on Computing Courses: Cognitive Processes Assessment Methods Research and Application - Track Information Systems Education Vinicius Vieira Pessoni (UFG), Fernando Marques Federson (UFG), Auri Marcelo Rizzo Vincenzi (UFG) Main Track 39 MT1 - Information Systems Tools A Tool for Searching in Unstructured Code AspectJ Rodrigo Castro Gil (UFSM), Eduardo Kessler Piveta (UFSM), Deise de Brum Saccol (UFSM), Cristiano De Faveri (UFSM) 47 Automatic Tuning of GRASP with Path-Relinking in data clustering with F-Race and iterated F-Race Júlio Cesar da Silva (UNIFEI), Rafael de M. D. Frinhani (UNIFEI), Ricardo Martins A. Silva (UFLA), Geraldo Robson Mateus (UFMG) 55 GiveMe Views: A Support Tool to Software Evolution Based on Historical Data Analysis Jacimar F. Tavares (UFJF), José Maria N. David (UFJF), Marco Antônio P. Araújo (UFJF), Regina Braga (UFJF), Fernanda Campos (UFJF), Glauco Carneiro (UNIFACS) 63 Android Augmented Reality Applications in Extensible, Flexible, and Adaptable Architecture Tiago Araújo (UFPA), Nikolas Carneiro (UFPA), Brunelli Miranda (UFPA), Carlos Santos (UFPA), Bianchi Meiguins (UFPA) MT2 - Solutions for Systems-of-Systems and Software Ecosystems Waldo: Data Producers Registry and Discovery Service for Smart Cities Middleware Marcelo Iury S. Oliveira (UFRPE), Kiev Santos da Gama (UFPE), Bernadette Farias Lóscio (UFPE) 79 Reference Software Architecture for Government Information Systems Maurício Serrano (UnB), Milene Serrano (UnB), André Cruz Cavalcante (UnB) 83 Software Startup Ecosystems: Initial Results in the state of Pará Nágila Natália de Jesus Torres (UFPA), Cleidson R. B. de Souza (UFPA, ITV) 87 A Reference Architecture for a Crowdsensing Platform in Smart Cities Herbertt B. M. Diniz (UFPE), Emanoel C. G. F. Silva (UFPE), Kiev Santos da Gama (UFPE) MT3 - Prediction Methods and Recommender Systems Prediction of Artists Rankings by Regression Felipe L. M. Faria (UFOP), Álvaro R. Pereira Jr. (UFOP), Luiz H. C. Merschmann (UFOP) 103 Multimedia Content Recommendation in Digital Convergence Environments: An Approach Based on Data Mining and Semantic Web Priscilla Kelly M. Vieira (UFPB), Natasha Queiroz Lino (UFPB) xv

17 111 A File Recommendation Model For Cloud Storage Systems Ricardo Batista Rodrigues (UFPE), Carlo M.R. da Silva (UFPE), Frederico A. Durão (UFBA), Rodrigo E. Assad (UFRPE), Vinicius C. Garcia (UFPE), Silvio L. Meira (UFPE) 119 Prediction System of Bus Arrival Time Based on Historical Data Using Regression Models Kássio R. Coquita (UFPE), Arley R. R. Ristar (UFPE), Adriano L. I. Oliveira (UFPE), Patrícia C. A. R. Tedesco (UFPE) 127 Evaluation of Consumer Shopping Behavior in M-Commerce and E-Commerce Felipe Lemos (PUC-Minas), Luís Fabrício Góes (PUC-Minas) 135 Recognition of trees using Computer Vision to prevent interruptions in the Power Distribution System Heuber G. F. de Lima (UFG), (UFG), Anderson da S. Soares (UFG), Gustavo T. Laureano (UFG) 139 A Link Prediction System in Social Networks Luciano Antonio Digiampietri (USP), William Takahiro Maruyama (USP), Caio Rafael do Nascimento Santiago (USP), Jamison José da Silva Lima (USP) 147 Assessement of Features Influencing the Voting for Opinions helpfulness about Services in Portuguese Augusto C. S. Martins (UTFPR), Cesar A. Tacla (UTFPR) MT4 - Database, Information Retrieval, Data Mining, and Knowledge Discovery Data Mining Techniques Assessment for Shutdowns Prediction of Electric Power Systems Anderson Trindade Maia (UFPA), Jefferson Magalhães Morais (UFPA), Yomara Pinheiro Pires (UFPA), Aldebaro Barreto da Rocha Klautau Júnior (UFPA), Daniel Martins (UFPA) 163 An Unsupervised Method for Ontology Population from Textual Sources on the Web Fábio Lima (UFBA), Hilário Oliveira (UFPE), Laís Salvador (UFBA) 171 Design of the Outer-tuning Framework: Self-tuning and Ontology for Relational Databases Rafael Pereira de Oliveira (PUC-Rio), Sergio Lifschitz (PUC-Rio), Ana Carolina Almeida (PUC-Rio), Edward Hermann Haeusler (PUC-Rio) 179 Application of Knowledge Discovery in Databases in Evapotranspiration Estimation: an Experiment in the State of Rio de Janeiro Fernando Xavier (UNIRIO), Asterio Kiyoshi Tanaka (UNIRIO), Kate Cerqueira Revoredo (UNIRIO) 187 Methodology for Generation of Business Intelligence Platforms to University Evaluation Committees Caio Eduardo Ribeiro (PUC-Minas), Anna Izabel J. Tostes Ribeiro (PUC-Minas) 195 Quantitative Temporal Association Rule Mining by Genetic Algorithm Sérgio F. da Silva (UFG), Marcos A. Batista (UFG), Agma J. M. Traina (USP) MT5 - Artificial Intelligence for Information Systems Machine Learning in Textual Content-Based Recommendation Systems: A Systematic Review Lucas F. Brunialti (USP), Sarajane M. Peres (USP), Valdinei Freire (USP), Clodoaldo A. M. Lima (USP) 211 Design and Implementation of an Artificial Neural Network Applied to Finger Bad-positioning Detection on Touchless Multiview Fingerprints Devices Cauê Zaghetto (UnB), Luiz Henrique M. Aguiar (UnB), Alexandre Zaghetto (UnB) MT6 - Evidence-based Studies A Comparative Study of Feature Level Fusion Strategies for Multimodal Biometric Systems Based on Face and Iris Daniel M. M. da Costa (USP), Henrique Passos (USP), Sarajane Marques Peres (USP), Clodoaldo A. M. Lima (USP) 227 Influences of Organizational Culture in the Adoption of Agile Methodologies in Information Systems Development - A Systematic Mapping Gerson Correia da Silva Junior (UFG), João Paulo Amaral (UFG), Patrícia Gomes Fernandes Matsubara (UFG), Valdemar Vicente Graciano Neto (UFG) 235 Maturing, Consolidation and Performance of NoSQL Databases - Comparative Study Vanessa Cristina Oliveira de Souza (UNIFEI), Marcus Vinícius Carli dos Santos (UNIFEI) 243 Ontology Extraction from Stories: An Exploratory Study in Storytelling Valdemar T. F. Confort (UNIRIO), Kate Revoredo (UNIRIO), Fernanda Araujo Baião (UNIRIO), Flávia Maria Santoro (UNIRIO) 251 Indoor location systems in emergency scenarios - A Survey Arivan S. Bastos (UFBA), Vaninha Vieira (UFBA), Antonio L. Apolinário Jr. (UFBA) 259 Software Processes Improvement in light of Cognitive Biases: A Cross-Case Analysis José Adson O. G. da Cunha (UFPE), José Jorge L. Dias Jr. (UFPB), Lívia Maria R. de V. Cunha (DATAPREV), Hermano Perrelli de Moura (UFPE) xvi

18 MT7 - Management, Governance, and Government Data Governance in Brazilian Organizations André Montoia Barata (USP), Edmir Parada Vasques Prado (USP) 275 Analysis of Scientific Collaboration Network as a Management Tool for Graduate Programs Aurélio Ribeiro Costa (UnB), Célia Ghedini Ralha (UnB) 283 A Context-sensitive Metacognitive Conflict Management Approach for Collaborative Systems Heremita Brasileiro Lira (IFPB), Patricia Azevedo Tedesco (UFPE) 291 Automated Support for Scrum Projects Sprint Planning Hanna Tátila de Sousa (IFES), Thanner S. Silva (IFES), Paulo S. Santos Jr. (IFES), Rodrigo F. Calhau (IFES), Mateus Barcellos Costa (IFES) MT8 - Security in Information Systems Proposal for Simplified Security Model for Small and Medium Business Gonçalo M. da Silva Neto (UFRPE), Gliner Dias Alencar (UFPE / IBGE), Anderson Apolonio L. Queiroz (IFRN) 307 Analysis of the challenges faced in establishing and maintaining an information security management system on the Brazilian scene Rodrigo Valle Fazenda (Unisinos), Leonardo Lemes Fagundes (Unisinos) 315 An Investigation About the Absence of Validation on Security Quantification Methods Rodrigo Sanches Miani (UFU), Bruno Bogaz Zarpelão (UEL), Leonardo de Souza Mendes (UNICAMP) MT9 - Software Requirements, Architecture and Design for Information Systems A Creative Process to Elicit Contexts for Context Sensitive Systems Carlos Batista (UFPE), Carla Silva (UFPE) 331 A Risk Management Approach for Software Product Line Engineering Luanna Lopes Lobato (UFG), Thiago Jabur Bittar (UFG) 339 Management of Authorization Rules Using Conceptual Model Ricardo Diniz Sul (UNIRIO), Bruna Christina P. Brandão (UNIRIO), Leonardo Guerreiro Azevedo (UNIRIO / IBM Research), Fernanda Baião (UNIRIO), Claudia Cappelli (UNIRIO) 347 Co-Occurrence of Design Patterns and Bad Smells in Software Systems: An Exploratory Study Bruno Cardoso (UFMG), Eduardo Figueiredo (UFMG) MT10 - Transparency A Customized Checklist for Analyzing Software Transparency in Websites Fabio Bittencourt Forte (UFSC), Patrícia Vilain (UFSC), Fabíola Ferreira de Macedo (ALESC) 363 Transparent Sharing Architecture of Content Between Mobile Devices in Opportunistic Networks Charles Tim Batista Garrocho (UFOP), Maurício José da Silva (UFOP), Ricardo Augusto Rabelo Oliveira (UFOP) 371 Adoption of open source software: A study on the information technology sector in Minas Gerais Luciana Guimarães Carvalho (UFMG), Orlando Abreu Gomes (FUMEC), Fernando Silva Parreiras (FUMEC) MT11 - Applied Technology Technological Management of Small Crops Through Mobile Apps and Precision Agriculture Sergio Manuel Serra da Cruz (UFRRJ), Diogo Nunes (UFRRJ), Carlos Werly (UFRRJ), Pedro Vieira Cruz (UFRRJ), Ana Cláudia de Macedo Vieira (UFRJ), Marden Manuel Marques (CEASA-RJ) 387 Using Gamification to Improve Treatment Adherence Matheus Batista Nascimento (UFG), Eduardo Simões de Albuquerque (UFG) Special Tracks 391 Experience Reports in Industry and Case Studies (RESI) Decision Making in Public Administration Supported by Knowledge Discovery: A Case Study in Project Management Caue R. do Prado (USP), Sarajane M. Peres (USP), Marcelo Fantinato (USP) 399 An analysis Instruments for Assessing Adherence to level 2 TMMi in Small Enterprises Daniella de Oliveira Costa (UFG), Plínio de Sá Leitão Júnior (UFG), Fábio Nogueira de Lucena (UFG) 407 Verbal Anchor Usage on Fuzzy Systems to Help Creating Initial Strategy Maps: Case Study Marcelo Ladeira (UnB), Fernando de Albuquerque Linhares (UnB) xvii

19 415 Maturity Level Assessment in Software Testing in Small and Medium-Sized Enterprises of the State of Goiás Adailton F. Araújo (UFG), Cássio L. Rodrigues (UFG), Auri M. R. Vincenzi (UFG), Celso G. Camilo (UFG) 423 Evaluation of the Use of Creation Platform of Electronic Medical Records SANA Platform for Basic Health Experts Taís Bedendo do Valle (UFSJ), Dárlinton Barbosa Feres Carvalho (UFSJ) 431 A Case Study on the Usage of the Value Blueprint for Ecosystem Design Luciana A. Almeida (UFPA), Cleidson R. B. de Souza (ITV, UFPA), Adailton M. Lima (UFPA), Rodrigo Reis (UFPA) 439 Restrictions on use of the Factory Floor Information in Maintenance Management R. J. Kurscheidt Netto (PUC-PR), E. A. P. Santos (PUC-PR), E. de F. R. Loures (PUC-PR) 447 Proposal Sentiment Analysis Use in Developing a new Sustainability Metrics Nataly Bruna Aires (FAMEC), Lucas Vieira Lopes (FAMEC), Eduardo F. Machado (FAMEC), Pietra Sales (FAMEC), Marcos van Vessen Jr (FAMEC), Cassiana F. da Silva (FAMEC) 451 Experimentation at Industrial Setting to Improve the Effectiveness of the ETL Procedures Implementation in a Business Intelligence Environment Juli Kelle Góis Costa (UFS), Igor Peterson Oliveira Santos (UFS), André Vinícius R. P. Nascimento (UFS), Methanias Colaço Júnior (UFS) 459 A Systematic Study on Approaches to deal with the Systems Evolution and Customization Fernanda A. Passos (UFS), Kleber T. O. Santos (UFS), Raphael F. S. Barreto (UFS), Galileu S. de Jesus (UFS), Glayderson J. Nunes (UFS), Lidiany C. Santos (UFS) 467 Restructuring Information Technology Area: An Experience Report in the Public Service Fernando Szimanski (MCTI), Anivaldo S. Vale (MCTI), George H. Kuroki Jr. (MCTI), Célia G. Ralha (UnB) IS Applications and Tools (ASI) Minimization of Instructions to Access Memory by Color Flipping in the Interference Graph Felipe L. Silva (UEL), Marcelo F. Luna (UEL), Wesley Attrot (UEL) 479 Open Source Tools Applied to Text Data Recovery in Big Data Environments Brunno F. M. Attorre (Mackenzie), Leandro A. Silva (Mackenzie) 485 An Ontological Approach for Information Management of Public Transport Networks Ernesto Fonseca Veiga (UFG), Renato de Freitas Bulcão-Neto (UFG) 493 M-Health Solution on Pre-diagnosis of Larynx Estefânia Mayumi Fuzyi (UEL), Matheus Camilo da Silva (UEL), Sylvio Barbon Jr. (UEL) 501 Fotossenti: An App to Support on Psychological Treatments Dárlinton Barbosa Feres Carvalho (UFSJ), Samuel Moreira Abreu Araújo (UFSJ) 509 Adding Structured Information to the ANVISA s Bulário Eletrônico João Vitor F. da Silva (UTFPR), Carlos N. Silla Jr. (UTFPR), André Y. Kashiwabara (UTFPR) 517 An Approach to Manage Evaluations Using an Interactive Board Game: The Ludo Educational Atlantis Thiago Jabur Bittar (UFG), Luanna Lopes Lobato (UFG), Leandro Agostini do Amaral (UFG), Elson Longo (UFG) 525 Chronos Ações: Tool to Support Decision Making for Investor of the Stock Exchange Tibério César Souza do Nascimento (UFRN), Leonardo Cunha de Miranda (UFRN) 533 RateMyDay: Mobile Tool to Follow the Daily Activities João Wagner Chaves Costa (UFRN), Leonardo Cunha de Miranda (UFRN) 541 A Verbal Anchor based Fuzzy System to help business managers build Balanced Scorecards Strategy Maps Marcelo Ladeira (UnB), Fernando de Albuquerque Linhares (UnB) 547 Knowing the Brazilian Information Systems Community: A Comparative Study with Different Database Approaches Natan de S. Rodrigues (UnB), Célia G. Ralha (UnB) 555 TESE: An Information System for Management of Experimental Software Engineering Projects Isaque Elcio de Souza (UFG), Paulo Henrique Lima Oliveira (UFG), Esdras Lins Bispo Junior (UFG), Ana Carolina Gondim Inocêncio (UFG), Paulo Afonso Parreira Júnior (UFG) Information Systems Education (ESI) Systematic Review on Computer Literacy Marco Alberto Wang (USP), Edmir Parada Vasques Prado (USP) xviii

20 571 Teaching Information Systems for Computer Graduation Courses: a report experience using a practical ICT approach Edison Ishikawa (UnB), Célia Ghedini Ralha (UnB) 579 An Experiment with the ERP Systems usage to assist the Knowledge Acquisition of Business Processes in Bachelors on Business Administration Course Márcio Pires de Oliveira (USP), Ildeberto Aparecido Rodello (USP) 587 ReqStore: A Software Project Requirements Repository for Supporting PBL Methodology Paulo I. A. Pordeus (UFC), Carla I. M. Bezerra (UFC), Emanuel F. Coutinho (UFC) 595 Qualification and Acknowledgement of Information Systems Professionals Eliane Cristina de Freitas Rocha (UFMG) 603 Gamified Courses in Information Systems Program Karen da Silva Figueiredo (UFMT) Government Information Systems (SIG) The Propensity Of Users To Technologies Adoption: A Study With Users and Not Users of the Nota Legal Program In The Federal District Josivania Silva Farias (UnB), Paula Valente Lins (UnB), Pedro H. M. Albuquerque (UnB) 615 Study About User s Engagement of a Governmental Social Media Camila Mariane Costa Silva (USP), Edmir Parada Vasques Prado (USP) 623 ArgumentBind - A Model for Implementing Argument Web Integrated Applications with Open and Linked Data Roberto Niche (Unisinos), Sandro J. Rigo (Unisinos) 631 SIGS-S Mobile Saúde: A Mobile Application to Support the Collection of Health Data Eduardo Fernandes (UFMS), Marcelo Turine (UFMS), Maria Istela Cagnin (UFMS) 639 Inspection of Governmental Sites Interaction: Comparison Between Methods Vinícius de Figueiredo Marques (UFMT), Breno Augusto Ferreira (UFMT), João Paulo Pinho (UFMT), Rondinely Oliveira (UFMT), Cristiano Maciel (UFMT) 647 Digital Ecosystems to Support the Open and Collaborative Government Systems Andréa Magalhães Magdaleno (UNIRIO), Renata Mendes de Araujo (UNIRIO) 651 Integrated System of Municipal Costs: a Tool to Support Decision Making for Public Manager Anderson P. Avila-Santos (UEL), Daniel S. Kaster (UEL), Evandro Baccarin (UEL), Letícia F. Negreiros (UEL), Saulo F. Amâncio Vieira (UEL) 659 Comparing Text Mining Algorithms for Predicting Irregularities in Public Accounts Breno Santana Santos (UFS), Methanias Colaço Júnior (UFS), Bruno Cruz da Paixão (UEL), Rafael M. Santos (UEL), André Vinícius R. P. Nascimento (UEL), Hallan Cosmo dos Santos (TCE-SE), Wallace H. L. Filho (TCE-SE), Arquimedes S. L. de Medeiros (TCE-SE) 667 Discussing a Recommendation System to Support Participation in the Democratic Citizen Community Max Martins (AL-MT), Jivago Medeiros (UFMT), Cristiano Maciel (UFMT) 675 Statistical Audit via Gaussian Mixture Models in Business Intelligence Systems Bruno H. A. Pilon (UnB), João Paulo C. L. da Costa (UnB), Juan J. Murillo-Fuentes (University of Sevilla), Rafael T. de Sousa Júnior (UnB) 683 Accessibility in Electronic Government: A Study on the Implementation of Web Standards in Sites gov.br Alberto Dumont Alves Oliveira (USP), Marcelo Medeiros Eler (USP) 691 SmartCluster: Using Public Data to Group Smart Cities by Domains Ricardo Alexandre Afonso (UFAL), Clóvis Holanda do Nascimento (UFPE), Vinicius Cardoso Garcia (UFPE), Alexandre Álvaro (UFSCAR) 695 Inferring Companies Similarities from Brazilian Government Expenditure Data Marcelo Pita (SERPRO), Gustavo da Gama Torres (SERPRO) Business Process Management (BPM) Analysis of Profile and Role from Business Analysts in National Context Viviane Cortese Zadra (Unisinos), Josiane Brietzke Porto (Unisinos) 709 BPM Maturity Models: A Qualitative Study under the Perspective of Specialists Simone Nunes da Nóbrega (UFPB), Joyce Aline Oliveira (UFPE), Rodrigo Rebouças (UFPB) 717 Major Issues in Business Process Management: Key Concerns presented in Academy from a Brazilian Valdemar T. F. Confort (UNIRIO), Flávia Maria Santoro (UNIRIO) xix

21 725 How Organizational Culture influences BPM Evolution Iveruska Jatobá (UFPE), Carina Alves (UFPE) 733 Towards Aspects Identification in Business Process Through Process Mining Bruna Christina P. Brandão (UNIRIO), Flávia Maria Santoro (UNIRIO), Leonardo Guerreiro Azevedo (IBM Research) 741 A Method to Identify Variability in Knowledge Intensive Processes Anderson S. do Nascimento (UNIRIO), Flávia Maria Santoro (UNIRIO), José Ricardo Cereja (UNIRIO) Index of Authors 749 xx