Exadel Mobile Solutions Customer Success Stories

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1 Exadel Mobile Solutions Customer Success Stories Leading Provider of Business Information Chooses Exadel Mobile Solutions to Mobilize Supply Chain Management As the world s leading source of commercial information and insight on businesses, this Company s global commercial database contains more than 140 million business records, providing business information for risk management, sales and marketing, and supply management decisions worldwide. More than 100,000 companies rely on this Company to provide the insight they need to help build profitable, quality business relationships with their customers, suppliers and business partners. Exadel Mobile Solutions provided the Company with a mobile solution that enables their customers to quickly and efficiently manage their supply chain using mobile technology. As a result, the Company has achieved its goals of reducing development costs and time to market, while increasing customer satisfaction. The Company realized its customers were leveraging mobile technology to manage suppliers, so they needed to extend features and functionality of the current web application to their users mobile devices. A key requirement was providing access to critical key indicators and alerts displayed on mobile devices. The mobile application would need to provide a subset of critical data in a read-only mode and would be the primary source for detailed data browsing and in-depth analysis. The Company selected Exadel to develop an integrated web platform to enable its customers to manage their suppliers using mobile technology. Exadel s mobile application was selected because our mobile web technology (as opposed to native mobile technology) is externally facing, can be accessed by 10,000+ users, and can support the complexity associated with developing and supporting native applications for the myriad of mobile devices in use. Exadel s mobile web architecture allowed the Company to leverage their server-side logic, which improved time-to-market and reduced development costs. Reduced time-to-market by 55% Reduced development costs by approximately 30% Improved customer satisfaction and brand loyalty by providing current and future customers with capabilities that helped them maintain a competitive edge Access to critical information on-the-go Copyright Exadel, Inc. 2010

2 The Details The Exadel Mobile Platform provides an integrated, web platform for the Company s customers to manage their suppliers. Features include: A single source for tracking suppliers (interface to multiple existing sources) Supplier certification Financial monitoring Government Control List monitoring Support for Multiple fulfillment options UI, FTP, and Web Services The solution includes a new customer portal for customers, providing rich Folder Management capabilities, integrated with a Supplier Portal, BPMS for GCL data and ESB for live reports. In addition, it manages a customized supplier questionnaire by providing customers with the ability to generate supplier-specific questionnaires and administer them seamlessly. The solution also includes watch lists and alert features to allow customers to monitor suppliers, as well as an capability to initiate supplier registration processes. 2 Exadel, Inc., 1850 Gateway Blvd., Suite 1080, Concord, CA 94520

3 Leading Global Investment Bank Partners with Exadel to Develop IT Mobile Dashboard As a leading global investment bank with a strong and profitable private client franchise, this Company is a leader in Germany and Europe, and is continuously growing in North America, Asia and key emerging markets. They offer unparalleled financial services throughout the world. The Company partnered with Exadel Mobile Solutions to develop an interactive dashboard application, known as Mobile Morning Reports, providing IT management with the current status of all IT processes, centers, and batch jobs, while proactively monitoring SLAs all via mobile devices. As the Company s employees became increasingly mobile, working without access to their computer, the Company needed to provide their IT teams with real-time IT status updates via mobile devices. Exadel created Mobile Morning Reports, a web-based native iphone application providing a rich, graphical display of SLAs in a geographic, color coded view, enabling the user to drill down on an alert and identify the SLA in jeopardy, along with the critical root cause, enabling them to take actions to mitigate the risks associated with missed SLAs. Improved time-to-market for Mobile Morning Reports Increased productivity by obtaining $21M of IT Management s share of mind during morning commute time with no additional salary expense Real-time access to critical information, ensuring IT leaders were made aware of key problems as they happen and facilitating improved customer resolution to issues The Details The solution leverages what is known as native capabilities, providing the same look, feel and operation for all mobile devices. Native applications take full advantage of the rich features and user interface of the mobile devices. The mobile application utilizes Apple push technology and runs in the background of normal iphone/ipad operations, enabling the users to receive alerts, access the right critical data, and make their decisions and take actions almost instantly. 3 Exadel, Inc., 1850 Gateway Blvd., Suite 1080, Concord, CA 94520

4 Leading Document Publishing Company Selects Exadel to Mobilize Research Platform This Company, a global leader in document publishing, offers the most powerful research platform, on the market. The platform provides content on a subscription basis in over 700 publications, and is distributed in print and electronic form for tax, accounting, legal, human resources, banking, securities, insurance, government and health care professionals. Exadel Mobile Solutions and the Company partnered to create a mobile extension of their research platform for mobile devices. Modern business users need constant access to their professional documents and information, and must keep up with day-to-day changes in the law. Additionally, these users consume much of their content, from to news, via their mobile smart devices. The Company needed to build an application to deliver their research platform to customers via mobile technology. Exadel developed a mobile client, providing a mobile extension to the Company s research platform. Using Exadel s mobile client, a customer can now manage their necessary tax, accounting, legal and business information from their mobile device, thus increasing customer productivity and collaboration. Increased productivity (individual customer productivity increased by 21%) Increased revenue (revenue increased by 29%) Improved customer satisfaction (customer annual renewal rates increased by 45% over the previous year, demonstrating the power the mobile solution has relative to consumer loyalty) The Details Selecting such platforms as BlackBerry and iphone/ipad was not accidental as they are the most popular among business users now and Exadel s mobile client was built in accordance with advantages of the platforms, keeping their native look and feel. 4 Exadel, Inc., 1850 Gateway Blvd., Suite 1080, Concord, CA 94520

5 Leading Mobile Shopping Application Development Company Selects Exadel to Build and Extend its Mobile Platform This Company creates mobile shopping applications for magazines, brands, and retailers so that their consumers can stay updated on the latest products, buy online, or even locate and put products on hold at a nearby store. The Company s unique technology platform tracks both online and in-store sales, offering a turnkey solution to attract, measure, and advertise to lucrative mobile shoppers. The Company has built an iphone Platform, allowing users to create a full featured white-label iphone App quickly, complete with an advertising platform that provides multiple methods of mobile advertising. Exadel provided the talent and skills required to build a unique solution. The Company wanted to improve their time-to-market with mobile offerings. They were also looking for components that could be reused that would help to reduce their development costs. They did not have the mobile technology talent in-house. As a part of the iphone platform, Exadel created a web widget that acts as a bridge between mobile web content and native applications to support as many mobile platforms as possible. Since the web widget uses "native" web technologies it can be used as a part of a standalone application for iphone/android or any other mobile platform as well as a part of any web site. Because it is highly customizable, Exadel s web widget supports various use cases, e.g., browsing a product catalog, searching with different kinds of filters, providing store locations, and reserving products. Exadel s web widget has the same look and feel of a native iphone application, and the design can be easily styled to support any design you want. The Company was able to get their offering out to the market in 35% less time using Exadel s Professional Services. This allowed the Company to capture revenue sooner than anticipated. Additionally, the way in which Exadel designed the system ensured that the widget can be deployed in multiple applications as opposed to the Company having to redesign the same features and functionality multiple times, costing significantly more time and money. 5 Exadel, Inc., 1850 Gateway Blvd., Suite 1080, Concord, CA 94520