Hurricane Hotline Contact Numbers

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1 Hurricane Hotline Contact Numbers Insurance Industry Provides "Hotline" Contact Numbers To Ease With Claims Process Contact: Sam Miller, x 223 Gary Landry, x 226 Insurers who set up toll-free numbers to assist policyholders with Hurricane claims: A AAA Insurance (Auto Club Family Insurance Company) ext Acadia Insurance Company , ext ACE USA Clients receive individual 800 numbers or call (ACE USA/INAMAR Marine claims); (Disaster Mortgage Protection claims) Acuity AIG Alabama Department of Insurance Alabama Municipal Insurance Corporation AMIC Alfa Insurance Group All America Insurance Company Allied Property and Casualty Insurance Company Allmerica Allstate STORM ( ) Allstate Floridian Insurance Company STORM ( ) America s Health Insurance Plans (AHIP) American Alternative Insurance Corporation American Bankers Insurance Company American Federation Insurance Company American General Property Insurance Company of Florida American Integrity Insurance Group American International Group, Inc. (AIG) AIG-0304 American Keystone Insurance Company American Modern Insurance Group, Inc American National Property & Casualty Company & Affiliates American Reliable Insurance Company American Security Insurance Company American Skyline Insurance Company American States Insurance Company American Strategic Insurance ASI-LOSS ( ) / American Superior Ins. Co. (Liquidated) - FIGA or Northpoint or Citizens American Traditions Insurance Company Ameriprise Insurance Company (Ameriprise Auto & Home Insurance) Ameritrust Insurance Corporation AMICA Mutual Insurance Company Arch Insurance Argus Fire & Casualty Armed Forces Insurance Exchange ASI Assurance ASI-LOSS ( ) / / fax ASI Lloyds ASI-LOSS ( ) / / fax Atlantic Mutual Insurance Company Atlantic Preferred Insurance Company

2 Auto Club Family Insurance Company (ACFIC) ext Auto Club Insurance Company of Florida Auto Club South Insurance Company Auto Owners (Palm City) Auto Owners (Ft. Meyers) Avemco Insurance Company AXA Re Property and Casualty / / fax / AXA Re Corporate Solutions / / fax / B Bankers Insurance Company / fax Bankers Security Insurance Company / fax Bituminous and Bristol West Insurance Group Bristol Burlington Insurance Group C California Casualty Capitol Preferred or Catawba Catlin US Central Mutual Insurance Company Century Surety Ins. Co / fax / CHUBB CLAIMS-0 ( ) Church Mutual Cincinnati Insurance Company (call your local agent first and then ) Citizens CPIC ( ) Clarendon America Insurance Company / / fax / Clarendon National Insurance Company / fax / Clarendon Select Insurance Company / fax / CMI Lloyds Insurance Company CNA CNA-ASAP ( ) or FAX at Coast National General Agency BRISTOL ( ) Colony Insurance Company , Ext / fax / Companion Property & Casualty Continental Western Insurance Company , ext Cotton States Mutual Group Countrywide Insurance Group Crusader Insurance Company CUNA Mutual Cypress P&C Insurance Company Cypress P&C Insurance Company (All other CAT claims) Cypress P&C Insurance Company Frances Claims D Dairyland Insurance Company (see Sentry Insurance) Depositors Insurance Company Drive Insurance from Progressive E EMC Insurance Companies

3 Encompass Insurance Company Erie Insurance Group F Farm Family Casualty Insurance Company Farmers (Fire Insurance Exchange) FCCI (first report of injury) Federated Mutual Federated National Insurance Company FEMA FEMA (3362) Fidelity & Casualty Insurance Company Fidelity National Insurance Company Fidelity National P&C Insurance Company FIGA or Fireman's Fund FIREHAT ( ) First Financial Insurance Company First Floridian Auto and Home Insurance Company 800-CLAIM33 ( ) (auto & home) / (business claims) First Home Insurance Company First Premium Ins. Group (Lloyd's Mobile home) / fax / First Protective Insurance Company First Trenton Florida Department of Insurance Florida Family Insurance Company / fax Florida Farm Bureau Insurance Companies Florida Peninsula Florida Preferred Property Insurance Company Florida Select / fax or FM Global NEWLOSS ( ) Foremost Insurance Company / Foremost Property and Casualty Insurance Company / Foremost Signature Insurance Company / Forest Insurance Facilities, Inc G GE Employers Re GEICO or contacted at GEICO.com General Star Indemnity Company General Star National Insurance Company Georgia Casualty & Surety (claim reporting) Georgia Casualty & Surety (claim department) Georgia Farm Bureau GeoVera Specialty Insurance Company Germania Insurance GMAC Insurance (Auto claims) Granada Insurance Company Granite Mutual Insurance Company Graphic Arts Mutual Insurance Company Great American Guardian Life Insurance Company of America ; ( ) Guide One Guilford Specialty Group Gulfstream Property and Casualty Insurance Company H

4 Hanover American Insurance Company ; or Hanover Ins. Co Harbor National Insurance Company / / fax / Harbor Specialty Insurance Company / / FAX / Hartford: The Hartford Hillcrest Insurance Company / / (fax), Holyoke Mutual Home Pointe Insurance Company / HomeWise Insurance Companies Humana - Mitch Lubitz, (w) , (c) , I ICAT Claims IDS Life Insurance Company (Ameriprise Financial) IDS Life Insurance Company of New York (Ameriprise Financial) IDS Property Casualty Insurance Company (Ameriprise Auto & Home Insurance) Imperial Fire & Casualty Insurance Company Industrial Risk Insurers (commercial claims) Interstate Fire & Casualty , Ext / fax Irving B. Green & Associates Infinity Insurance Companies Interstate Fire & Casualty , ext. 770 J Jewelers Mutual Insurance Company K Kemper Auto and Home L Liberty Mutual CLAIMS or (personal lines); (commercial property) Liberty Mutual Fire Insurance Company Lloyd's America Helpline ; ( ) Louisiana Citizens Property Insurance Corporation Louisiana Department of Insurance (toll-free inside Louisiana only); Louisiana Farm Bureau M Magnolia Insurance Company Main Street America Group Mapfre Insurance Company of Florida MAPFRE Markel American Insurance Company Massachusetts Bay Insurance Company ; or Mercury Insurance Group MetLife Auto & Home Middlesex Insurance Company (see Sentry Insurance) Mississippi Farm Bureau

5 Mississippi Residential Property Insurance Association Mississippi Windstorm Underwriting Association Mitsui Sumitomo Motors Insurance Corporation (Commercial Lines) N NAMIC - Liz Reynolds, Jacksonville, , or Nancy Grover, Washington, DC, x 102 National Automotive Insurance National Casualty Insurance Co / fax National Flood Insurance Program (NFIP) National Insurance Co / fax / National Security Underwriters (Alexandria); (South Bunkie) Nationwide Insurance Company of America NJM Insurance Group Northpoint Insurance Company North Pointe Casualty Insurance Company North Pointe Insurance Company North Pointe Insurance Group Northern Capital Insurance Northern Neck Insurance Company Northern Security Insurance Company O Ohio Casualty and West American Insurance Company Old Dominion Insurance Company and Olympus Insurance Company Omaha Property & Casualty (Flood only) Omega Insurance Company / / fax / One Beacon P Patriot General Insurance Company (see Sentry Insurance) Pharmacists Mutual Insurance Company Praetorian Specialty Insurance Company / / fax / Princeton Excess and Surplus Lines Insurance Company Progressive Auto Insurance PROGRESSIVE ( ) Providence Mutual Fire Insurance Company Prudential P&C Ins. Co. (Bought by Liberty Mutual) Q QualSure Insurance Corp R Regency (Tower Hill) Reinsurance Association of America , Republic Fire & Casualty (Homeowners, Dwelling Fire, Auto & Commercial) Republic Franklin Insurance Company Republic Group (Republic Fire & Casualty, Republic Underwriters Southern Ins Co, Southern Underwriters Ins)

6 Republic Underwriters (Commercial) Response Insurance Companies CT BCO Response Insurance Companies WA BCO RLI Insurance Company - Phone Number ; fax number Rockhill Insurance Company Royal & Sun Alliance S SAFECO Safe Harbour Underwriters ASI-LOSS ( ) / / fax Safeway Insurance Company Savers Property & Casualty Insurance Co Scottsdale Insurance Company / fax / Security First Insurance Company / Security National Insurance Company Bristol Selective Sentry Casualty Company (see Sentry Insurance) Sentry Insurance a Mutual Company (Transportation claims) ; (Life claims) ; (Other claims) Sentry Life Insurance Company (see Sentry Insurance) Sentry Select Insurance Company (see Sentry Insurance) Service Insurance Company Shelter Insurance Group SHELTER Sompo Japan Southern Family Insurance Company Southern Fidelity Southern Insurance Company (Commercial) Southern Underwriters (Commercial) Southwest Business Corp. Lloyd's Excess Flood Ext / fax / St. Johns Insurance Company St. Paul Insurance Companies CLAIM 33 ( ) - Auto and Home Claims; 800-STPAUL ( ) - Business Claims St. Paul Travelers CLAIM33 ( ) - Auto and Home Claims; Business Claims; Flood Claims; Boat/Yacht Claims Standard Guaranty Insurance Company Star Insurance Company State Farm Insurance SF-CLAIM ( ) Sunshine State Insurance Company T TAPCO / fax / Texas Farm Bureau Texas Select Lloyds Insurance Company The Timbermen Fund (Louisiana Safety Association of Timbermen-SIF) Tower Hill Insurance Companies or Tower Hill Preferred Insurance Company / / fax / Tower Hill Prime Insurance Company / / fax / Tower Hill Select Insurance Company / / fax / Travelers 800-CLAIM33 ( ) (auto & home) / (business claims) Travelers Flood Travelers Boat & Yacht

7 U Unemployment Insurance USA-DOL ( ) Union Insurance Company , ext United Farm Family Insurance Company United Fire Insurance Company United Property and Casualty Insurance Company - CAT: (activated at the time of a CAT event) Non-CAT: (available at all other times) United Services Automobile Assn (all USAA Cos) and Universal Insurance Co / fax / Universal Property & Casualty Ins. Co / fax USAA and / fax USF&G ; (homeowners claims); (customer service) USLI / fax / Utica Mutual Insurance Company Utica National Insurance Company of Texas Utica National Insurance Group V Valley Forge Life Insurance (Subsidiary of CNA) Vanguard Fire & Casualty Company / fax Vermont Mutual Insurance Company Voyager Indemnity Insurance Company Voyager Property & Casualty Insurance Company W Westfield Insurance Williamsburg National Insurance Company X XL Z Zenith (first report of injury) Zurich Florida Insurance Council is Florida s largest not-for-profit trade association representing 59 insurers groups - consisting of 212 companies - which write over $16 billion a year in premium volume and provide all lines of coverage.

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