Hurricane Hotline Contact Numbers, August 15, 2007

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1 Hurricane Hotline Contact Numbers, August 15, 2007 Insurance Industry Provides "Hotline" Contact Numbers To Ease With Claims Process Contact: Sam Miller, x 223 Gary Landry, x 226 Insurers who set up toll-free numbers to assist policyholders with Hurricane claims: ACE USA Acuity AIG Allmerica Allstate STORM ( ) Allstate Floridian Insurance Company STORM ( ) American Bankers Insurance Company of Florida American Capital Assurance Corp ASI-LOSS ( ) / / fax American Federation Insurance Company or American General Property Insurance Company of FL American International Group (auto & home) American Reliable Ins. Company American Security Insurance Company American Skyline Insurance Co American States American Strategic Insurance ASI-LOSS ( ) / / fax American Superior Ins. Co. (Liquidated) - FIGA or Northpoint or Citizens Arch Argus Fire & Casualty Armed Forces Insurance Exchange ASI Assurance ASI-LOSS ( ) / / fax ASI Lloyds ASI-LOSS ( ) / / fax Atlantic Mutual

2 Auto Owners (Palm City) Auto Owners (Ft. Meyers) AXA Re Property and Casualty / / fax / AXA Re Corporate Solutions / / fax / Bankers Insurance Company / fax Bankers Security Insurance Company / fax Bituminous and Bristol West Insurance Group Bristol Capitol Preferred or Catawba Century Surety Ins. Co / fax / CHUBB CLAIMS-0 ( ) Church Mutual Citizens CPIC ( ) Clarendon America Insurance Company / / fax / Clarendon National Insurance Company / fax / Clarendon Select Insurance Company / fax / CNA CNA-ASAP ( ) or FAX at Colony Insurance Company , Ext / fax / Companion Property & Casualty Cotton States Insurance CUNA Mutual Cypress P&C Insurance Company Cypress P&C Insurance Company (All other CAT claims) Cypress P&C Insurance Company Frances Claims Erie Insurance Group Farmers (Fire Insurance Exchange) FCCI (first report of injury) Federated Mutual Federated National Insurance Company FEMA FEMA (3362) Fidelity & Casualty Insurance Company

3 Fidelity National Insurance Company Fidelity National P&C Insurance Company FIGA or Fireman's Fund FIREHAT ( ) First Floridian Auto and Home Insurance Company 800-CLAIM33 ( ) (auto & home) / (business claims) First Premium Ins. Group (Lloyd's Mobile home) / fax / First Protective Insurance Company First Trenton Florida Family Insurance Company / fax Florida Farm Bureau Insurance Companies Florida Peninsula Florida Select / fax or FM Global NEWLOSS ( ) Foremost Insurance Company / Foremost Property and Casualty Insurance Company / Foremost Signature Insurance Company / GE Employers Re GEICO or contacted at GEICO.com Georgia Casualty & Surety (claim reporting) Georgia Casualty & Surety (claim department) GMAC Insurance (Auto claims) Granada Insurance Company Great American Guide One The Hartford or Harbor National Insurance Company / / fax / Harbor Specialty Insurance Company / / FAX / Hartford Ins. Co. of the Midwest / / fax Hartford Steam HSB-LOSS Hillcrest Insurance Company / / (fax), Holyoke Mutual Home Pointe Insurance Company /

4 Humana - Mitch Lubitz, (w) , (c) , ICAT Claims Irving B. Green & Associates Industrial Risk Insurers (commercial claims) Interstate Fire & Casualty , Ext / fax Liberty Mutual Auto & Home CLAIMS ( ) Lloyd's / / fax / Main Street America Group Mercury Insurance Group MetLife Auto & Home NAMIC - Liz Reynolds, Jacksonville, , or Nancy Grover, Washington, DC, x 102 National Flood Insurance Program (NFIP) National Insurance Co / fax / Nationwide / fax Northpoint Insurance Company North Pointe Insurance Company / North Pointe Casualty Insurance Company / Ohio Casualty and West American Insurance Company Old Dominion Insurance Company and Omega Insurance Company / / fax / One Beacon Praetorian Specialty Insurance Company / / fax / Progressive Auto Insurance PROGRESSIVE ( ) Prudential P&C Ins. Co. (Bought by Liberty Mutual) QualSure Insurance Corp Regency (Tower Hill) Reinsurance Association of America , RLI Insurance Company - Phone Number ; fax number Royal & Sun Alliance SAFECO Safe Harbour Underwriters ASI-LOSS ( ) / / fax Scottsdale Insurance Company / fax

5 Security National Insurance Company Bristol Selective Service Insurance Company Shelter Insurance Group SHELTER Sompo Japan Southwest Business Corp. Lloyd's Excess Flood Ext / fax / St. Johns Insurance Company Standard Guaranty Insurance Company State Farm Insurance SF-CLAIM ( ) Sunshine State Insurance Company TAPCO / fax / Tower Hill Preferred Insurance Company / / fax / Tower Hill Prime Insurance Company / / fax / Tower Hill Select Insurance Company / / fax / Travelers 800-CLAIM33 ( ) (auto & home) / (business claims) Travelers Flood Travelers Boat & Yacht United Fire Insurance Company United Property and Casualty Insurance Company - CAT: (activated at the time of a CAT event) Non-CAT: (available at all other times) United Services Automobile Assn (all USAA Cos) Universal Insurance Co / fax / Universal Property & Casualty Ins. Co / fax USAA / fax USF&G USF&G homeowners claim USF&G homeowners claim - customer service USLI / fax / Vanguard Fire & Casualty Company / fax Voyager Indemnity Insurance Company Voyager Property & Casualty Insurance Company XL Zenith (first report of injury)

6 Zurich Florida Insurance Council is Florida s largest not-for-profit trade association representing 59 insurers groups - consisting of 212 companies - which write over $16 billion a year in premium volume and provide all lines of coverage.

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