INSURANCE COMPANY CLAIM PHONE NUMBERS. Updated 9/11/08

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1 INSURANCE COMPANY CLAIM PHONE NUMBERS Updated 9/11/08 INDEPENDENT INSURANCE AGENTS & BROKERS OF LOUISIANA 9818 BLUEBONNET BLVD. BATON ROUGE, LA PHONE: 225/ FAX: 225/ WEBSITE: The following insurance companies have set up 800 hotlines: AAA Insurance Company 800/ Acadia Insurance Company ext ACE USA Clients receive individual 800 numbers or call (ACE USA/INAMAR Marine claims); (Disaster Mortgage Protection claims) Acuity AIG (American International Group) Call the toll-free number listed on your policy. If you cannot access your policy cal toll free (877) AIG-0304 ( ) Alfa Insurance Group Alabama Municipal Insurance Corporation AMIC Allmerica Allstate STORM ( ) Customer Service (not claims) Allstate Floridian Insurance Company STORM ( ) America First Insurance 800/ American Bankers Insurance Company or fax or or American Capital Assurance Corp. (ASI) 866-ASI-LOSS ( )/ /fax American Federation Insurance Company American General Property Insurance Company of Florida American International Group (auto & home) American Modern Home American National Property & Casualty Company & Affiliates American Reliable Insurance Company or fax American Skyline Insurance Company American Southern Home Insurance American States Insurance Company American Strategic Insurance (ASI) 866-ASI-LOSS ( ) Fax or American Superior Insurance American Tri-State Underwriters Amicus Mutual Insurance Company 225/ Arch Insurance Argus Fire & Casualty Company Ark-LA-Tex Underwriters Armed Forces Insurance Exchange Assurant Specialty Property 800/ or fax Atlantic Mutual Insurance Company Atlantic Preferred Insurance Company Audubon Flood Insurance Program/National Flood Service , Fax , Auto Owners Insurance Group (Palm City) Auto Owners Insurance Group (Ft. Meyers) Automobile Club Family Insurance Co ext.5000 AXA Re Property and Casualty B&F Special Risks Balboa Insurance Group/Meritplan Insurance Co Bankers Insurance Company or fax Bankers Security Insurance Company Baton Rouge/Brown Claims Services

2 Bituminous (Florida); (Mississippi & Louisiana) (National) Bristol West Insurance Group 800-BRISTOL Burnett & Company, Inc Burns & Wilcox, Ltd. 866/ or 225/ or option 2 ext 6522 Capital Preferred or Catawba Insurance Catlin Underwriting Agency, , , Buffalo Speedway, Suite 600, Houston, TX Central Claims Service, Inc Highland Rd., Baton Rouge, LA Century Surety Insurance Company CHUBB Insurance Group (800-CLAIMS-0) Church Mutual Insurance Citizens Property Insurance Corp ( CPIC) Cincinnati Insurance Company (call your local agent first and then ) Clarendon National Insurance Company Clarendon Select Insurance Company CNA Colony Insurance Company ext Companion Property & Casualty Continental Western Insurance Company ext Cotton States Mutual Group CRC of Louisiana CUNA Mutual Cypress Deep South Surplus, Inc. 318/ EMC Insurance Companies Employers Self Insurers Fund Encompass Insurance Company Energy & Marine Underwriters, Inc. Phone: Fax: Drusilla Lane, Ste. B, Baton Rouge, LA Erie Insurance Group Farmers FCCI (first report of injury) Federal Mutual Federated National Insurance Company FEMA ( FEMA) Fidelity National Insurance Company and Fidelity National Property and Casualty Insurance Co and Fireman s Fund (888-FIREHAT) First Floridian (800-CLAIM33) (personal); (business) First Premium Insurance Group or First Premium Insurance Group (Lloyd s Mobile Home) First Protective Insurance Company First Trenton Florida Family Insurance Company or Florida Farm Bureau Insurance Companies Florida Select Florida Preferred Property Insurance Company FM Global (877-NEWLOSS) Foremost Insurance Company Forest Insurance Facilities Phone: Fax: N. I-10 Service Rd., E., Ste. 300, Metairie, LA Claims Underwriting GE Employers Re GEICO General Star Indemnity Company General Star National Insurance Company Georgia Casualty & Surety (claim reporting); (claim dept.)

3 Georgia Farm Bureau GMAC Insurance (Auto Claims) Granada Insurance Company Gray Insurance Company Claims: Underwriting/Administraiton: Great American Guide One Hanover Insurance (Allmerica) or Harbor Insurance Company The Hartford Hartford Insurance Company of the Midwest or Hartford Steam 800-HSB-LOSS Horace Mann Insurance Holyoke Mutual Homebuilders Work Comp Fund Hull & Company ext. 11 Temporary location: Ballantyne Corporate Place, #525, Charlotte, NC Web: ICAT Imperial Fire & Casualty or Industrial Risk Insurers (Business claims) Interstate Fire & Casualty , Ext. 770 Integrity Brokers & Underwriters Phone: Fax: PO Box 490, Maurice, LA Cell: Kemper Home & Auto 888/ Lafayette Insurance Company 800/ Lane & Associates, Inc Brakley Dr., Ste. C, Baton Rouge, LA Phone: Fax: Cell: LEMIC Insurance Company Lexington Insurance Co Liberty Mutual CLAIMS ( ) Liberty Mutual Fire Insurance Co (in state); (24 hour) LIPCA Lloyds or Louisiana Auto Insurance Plan Louisiana Commerce & Trade Louisiana Construction & Industry SIF Louisiana Citizens Property Insurance Corporation or Louisiana Farm Bureau Louisiana Medical Mutual Insurance Co Louisiana Risk Specialist 504/ Louisiana Safety Assoc. of Timbermen 318/ Louisiana Surplus Line Association Louisiana Workers Compensation Corporation LUBA Workers Comp Lyndon Southern Insurance Co Main Street America Group Market International Insurance Co Mercury Insurance Group Mercury Underwriters 9190 Interline Ave., Baton Rouge, LA Phone: Fax: or MetLife Auto & Home Mississippi Farm Bureau National Automotive Insurance Co National Flood Insurance Program (NFIP) or Nationwide N-Surance Outlets 770/ North American Fire & Casualty North Pointe Insurance Company

4 Occidental Fire & Casualty , or Ohio Casualty and West American Insurance Company Old Dominion Insurance Company or Omaha Property & Casualty (Flood only) Omega Insurance Company OneBeacon Pelican General Agency Poe Financial Group Progressive Auto Insurance 800-PROGRESSIVE ( ) Alternate Numbers for Progressive 440/ / / / / / / Drive Progressive Hurricane Rita Claim # QualSure Insurance Corp Regency (Tower Hill) Republic Fire & Casualty (Homeowners, Dwelling Fire, Auto & Commercial) Republic Group (Republic Fire & Casualty, Republic Underwriters Southern Ins Co, Southern Underwriters Ins) Telephone: or Fax: or Republic Underwriters (Commercial) Risk Management Services RLI Insurance Company RODCO Worldwide, Inc. Claims Alexandria Office, Phone: Fax: or Underwriting Covington, Phone: , Mike St. Germain Cell: , home: or , Sheral Robinson Cell: , Kevin Thibodeaux Ixchel Habit Terri Bourgeois Energy Houston, Phone: , Fax: , Larry Miller Destin: Mike Rodrigue, Cell Royal & Sun Alliance SAFECO Safeway Insurance Company 800/ Scottsdale Insurance Company Security National Insurance Company 800-Bristol Selective Service Insurance Company Shelter Insurance Group 800-SHELTER ( ) Sompo Japan Southern Family Insurance Company Southern Fidelity Southern Insurance Company (Commercial) Southern Underwriters (Commercial) Southwest Business Corp. (Lloyd s Excess Flood) Ex St. Johns Insurance Company St. Paul Insurance Companies 800-CLAIM 33 ( ) -Auto and Home Claims; 800-STPAUL ( ) - Business Claims St. Paul Travelers 800-CLAIM33 ( ) - Auto and Home Claims; Business Claims; Flood Claims St. Paul Travelers CAT Van located at Home Depot on Coursey Blvd. State Farm Insurance 800-SF-CLAIM ( ) Strickland General Agency Phone: Fax: Web: Summit Consulting Report of Injury

5 Claims Claims Fax Sunshine State Insurance Company TAPCO Texas Farm Bureau Tower Hill Insurance Companies or Travelers Home & Auto (800-CLAIM 33) Travelers Flood Claims Travelers Boat & Yacht Travelers WC (first report of injury) Trinity Insurance Services United Fire Insurance Company United Property and Casualty Company Trinity 888/ Union Insurance Company ext Unitrin Specialty Universal Insurance Company USAA USF&G ; (homeowners claim); (customer service) USLI US Risk Brokers, Inc. Phone: fax: Cell: Rue Iberville, Ste. 725, Lafayette, LA Web: Vanguard Fire & Casualty Company W.R. Berkley Corp XL Insurance Zenith (first report of injury) Zurich Insurance Company Internet and click on click here to report a hurricane claim Fax: Mail: Zurich Claims Reporting Care Center PO Box Colorado Springs, CO

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