Detecon Integral Business

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1 Detecon Integral Business June 2014 We make ICT strategies work 1

2 Detecon 1Our Understanding 2

3 Detecon Global changes in environment and society have a direct impact on the way of doing business Demographic Transformation Digital Transformation Ecological Transformation Societal Transformation Population Growth Megacities Aging of Society Digital transformation CSR Management of disruptive developments Climate Change Resources Shortage Balance of Nature Extinction of species Poverty Divides: Digital, educational, healthwise therefore companies need to re-think business in the face of our 21 st century challenges. Digital Transformation Digitalization Connected life/work Collaboration Zero Distance Supply Chain Sustainable SCM Risks of Near/offshoring with regard to CSR Ecological/social factors concerning production Workforce Demography Generation Y/Z Flexible Working environment Diversity 3

4 Detecon Integrate Integral business means to develop business structures, -models, and -processes that and thereby include not only a financial and technological perspective but also the ecological and societal perspective. INTEGRAL TRANSFORMATION PROCESS Organizational Perspective Clients & Customers Perspective Societal Perspective Environmental Perspective Re-think models, methods, structures, processes & culture Re-think products and services Re-think societal structures and solution Re-think ecological approaches Consistency of values, financial performance, and social responsibility is a prerequisite for success: it drives customer loyalty and ensures a high level of attractiveness as an employer in the battle for talent. This means to us, we are not only looking at our business s impact on society and environment, but integrate diverse perspectives in a joint development of business approaches. The integral transformation process is a holistic and integrating approach of co-creating with and for our stakeholders: employees, customers, society & environment. 4

5 Detecon 2 Our Approach 5

6 Integral Business Portfolio Integral Optimization Integral Transformation Strategy Check Sustainability Internal and external analysis as well as definition of selected future oriented approaches Sustainable Procurement / Supply Chain Integral (R)esponsible (S)upply (C)hain approach for the reduction of sustainability risks in the supply chain. Sustainability Reporting Approach for an efficient sustainability reporting, development of KPIs, preparation for standards (e.g. GRI G4). Datacenter Optimization Approach for the optimization of data center, realization of audits, creation of business cases. Energy & CO2 Management Approach for the elaboration and achieving of energy- and CO2 reduction aims of clients. Efficient Telco Network Operations Approach for the evaluation of telco networks under aspects regarding energy efficience, benchmarking, derivation of optimization measures. Transformation Design/ Smart Networks Participatory approach in favour of a company internal and cross-company transformation with social impact, e.g. New Work, PPP, alternative business models, etc. Building trust Participatory approaches in support of the trusting relationship between employees and managers as well as between company and society. Application of online and offline formates. Integrated Funding Opportunities for funding of projects for the social transformation both cross sector and cross medial, e.g. crowdfunding. Integral Business Trend Monitoring Identification of opportunities for the development of new markets and business segments in the area of sustainability. Project experience 6 Ongoing

7 We integrate well-known methods of the business-as-usual + but also explicitly include methods of the creative economy, non-linear and bottom-up methods. Project Coordination & Organization Project Performance reporting & controlling Stakeholder analysis Problem solving techniques Information management & reporting Teambuilding techniques Conflict Management Creativity techniques Documentation management Resource planning Corporate Culture Development Configuration & Change management Quality management Leadership techniques 7

8 Detecon 3Our References 8

9 Detecon Client Reference Development of a CO 2 -emission forecast and reduction strategy. The Challenge - Initial Situation Rising energy costs, regulatory pressure, increasing interest of socially responsible investors as well as competitive movements require Deutsche Telekom to take their environmental commitment seriously In order to mitigate risks and economize on the opportunities, the main challenge is to gain transparency over the expected development of the CO 2 -emissions within a complex ecosystem of technical developments (e.g. mobile & fixed networks, datacenters) and subsidiaries scattered all-over the globe The Task Development of CO 2 -emission forecasts for all international subsidiaries Analysis of CO 2 -emissions according to the clusters networks (fixed & mobile), datacenters, buildings, fleet, travel and office IT; for all group-wide carriers and T-Systems units Evaluation of energy efficiency measures and market development Definition of a group-wide CO 2 -emission reduction target, the associated monitoring process and definition of next steps Client Benefit Reduction of financial and reputational risks (e.g. rising energy costs, carbon tax, negative publicity) Credibility to market own green products & solutions Strengthening of the group-wide cooperation and collaboration 9

10 Detecon Client Reference Short, mid and long term finance concepts & new market strategies. Smart Wallet for sustainable growth! The Task Detailed research on foundations and assessment on the basis of a checklist Development of a more detailed concept to attract sponsors Application of business model methods Developing a business case for mid and long term finance Developing approaches for marketing solutions Deliverables/solution Recommendation of suitable foundations for short term finance Development of a multi channel strategy Best practice comparisons Statistical analyses Business case for chosen multi channel strategy Marketing concepts Client Benefit Suggestions for new finance partners/strategies Improved strategies for better marketing for the community as well as the foundation 10

11 Detecon Client Reference Sustainable Supply Chain Management concept. Implementation of Responsible Supply Chain Management. The Task Organization and implementation of the project structure and content Supply chain mapping Development of an attempt for sustainability within the supply chain Creation of transparency in the supply chain concerning sustainability Identification and assessment of risks in the supply chain Client Benefit Strategy: Development of a sustainability strategy for procurement, derived from the firm strategy Tools/methods: Overview of CR-Standards Classification of risks for suppliers concerning sutainability Procedures: Escalation processes for topics on sustainability in procurement Communication processes for topics on sustainability in procurement Policies: Activities for dealing with critical suppliers concerning topics on sustainability 11

12 Detecon Client Reference Implementation of (R)esponsible (S)upply (C)hain : Responsible Procurement und Supply Chain. The Task Organization and carrying out of Corporate Responsibility tasks in purchase Specification of DTAG standards of supply Development and implementation of Action Plans in the Supply Chain Performance measuring and improving Stakeholder communication Client Benefit Supply management Selection process with criteria for sustainable criteria Risk management: Identification of a critical supply path Creating an Audit Pool for the specific use of social audits Communication& training: Introduction and calculation of KPIs for the initiation of sustainable procurement Procedures & regulations: communications- and escalation procedures for a sustainable purchase Integrated operations for sustainability in the supply chain 12

13 Detecon Client Reference Corporate Responsibility Interims Management. The Task Supporting the CR Teams in the area of sustainable supply chain management Governance CR Ratings Stakeholder engagement Deliverables / Solution Restructuring and conception of the sustainable procurement working group Concept of a sustainable procurement dialog day Development of a method to do quantitative risk evaluation concerning the implementation of the sustainable procurement strategy Determining new demands due to GRI G4 including recommended course of action based on a gap analysis 13

14 Detecon Client Reference Energy efficiency in the data centre. Green IT cost-benefit analysis The Task Analysis of the components of the infrastructure in a data centre Working with energy data under consideration of the client as well as data scaling effects, costs for expansion of the buildings area etc Preparation of suggestions for the procedure to sustainably improve energy efficiency in the data centre. Deliverables Presentation and documentation of positive effects of the introduction of server virtualization technology on the computing infrastructure in data centers Establishing a ratio system to assess the server virtualization on the basis of KPI Client Benefit Detailed basis for future policies concerning energy efficiency and decisions concerning investment decisions Transparency of the savings divided in operating and investment costs Quantifying positive effects with a sustainability strategy throughout the company Opportunity for the external presentation of achieved successes 14

15 Detecon 4Our Team 15

16 Our Team Hanna Nari Kahle Sven Garrels Marc Wagner Transformation & HR Management Sponsor of Integral Business Community Tugba Akyazi Iska Becker Philipp Bodenbenner Hanane Bouzidi Philipp Bodenbenner Guy A. Djopmo Frederike Engel Benjamin Henkes Huyen Mi Hua Philip Maas Tanja Misiak Elena Rabbow Christoph Rathgeb Florian Rummel Dorian Schallich Moritz Schüngel Oliver Sill Roman Sominsky Jochen Straub Julia Troll Dr. Hans-Rüdiger Vogel 16

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