1 Business Disaster Recovery: Lessons Learned & Best Practices Bob Boyd Agility Recovery To download a copy of these slides, Please visit:
2 Prepare to Survive. Mission: Promote the practice and profession of corporate responsibility in service of good business. Educate and engage leaders at all levels to use corporate responsibility to reduce risk, improve operational efficiency, save money, attract talent, and encourage innovation.
3 Prepare to Survive. CROA Committees: Ratings & Rankings Professional Development Diversity & Inclusion
4 Prepare to Survive. Get Involved Learn Network Advance
5 Prepare to Survive. Contact: Allie Williams Executive Director Corporate Responsibility Officers Association SHAREDXPERTISE REDEFINING MEDIA Office Phone: Mobile: E mail:
6 Prepare to Survive. Bob Boyd President & CEO Agility Recovery Agenda 1. Events in Recent History 2. Disaster Lessons Learned 3. The Agility Story
7 2013 Year-In-Review 62 Presidentially Declared Disasters, Affecting 37 states and territories EIGHT disasters causing over $1 Billion in Damage (below average) Worldwide: 880 Major disasters worldwide Over 20,000 deaths Over $125 Billion in damage Relatively quiet year for tornadoes & hurricanes, with the exception of March 18 th storms and the Moore, OK Tornado.
8 2013 Federally Declared Disasters 62 Total Disaster Declarations (FEMA.gov) * Declarations as of December 18, 2013
10 US Billion $ Disasters
11 US Natural Disaster Figures * * Latest Data Available from NOAA
12 2013 Agility Recovery Events Summary Agility Disaster Recoveries Categorized by Type (Nearly 300 Individual Events Logged in 2013) Water Damage/ Weather 3% Water Damage/ Man made 3% Computer Failure 4% Server Failure 4% Internet Outage 9% Roof Damage 4% Additional Equipment Need 16% Phone Outage 9% Building Fire 5% Construction/ Renovations 3% Power Outage 40%
13 Prepare to Survive. Lessons Learned
14 Lessons Learned 1. Expect The Unexpected 2. Failure to Prepare Employees 3. Preparing Your Supply Chain 4. Ensure Proper Communications 5. Having No Plan At All
15 Prepare to Survive. Lesson Learned 1. Expect The Unexpected
16 The Unexpected Headline: San Juan Islands submarine communication cable severed Phone and Internet outage caused by severed cable Most small businesses forced to close doors, or operate cash only Tourists unable to pay for hotel rooms, meals, etc. ATM s non functional Cell Towers impacted 911 Centers down
17 The Unexpected Headline: San Juan Islands submarine communication cable severed Lessons Learned: Incorporate LOSS of Internet & Phones into your Disaster Recovery Plan. Be sure to TEST your recovery plan and include a scenario similar to this. Utilize multiple wireless carriers in the event one network is compromised. Have a strategy for processing transactions without connectivity.
18 The Unexpected Headlines: Terror at the Finish Line Blasts Rock Boston Marathon Boston officials estimate as many as 500 businesses suffered losses due to bombing: Candy Shop: $65,000 Restaurant: $200,000 Lack of access to cash made payroll and rent payment nearly impossible Losses due to crime scene investigation, not damage from blast
19 The Unexpected Headlines: Terror at the Finish Line Blasts Rock Boston Marathon Lessons Learned: Mobile Phones unusable during large scale regional event. Know how to communicate to employees, clients, partners, etc. without mobile access (Text messaging is best option). Have a strategy for relocating your operations if forced to do so on short notice. Have every employee or a core team trained in first aid/cpr. Know your local law enforcement, they may become your best friend during a crisis.
20 The Unexpected Headline: Thieves target Caddo Nation; inflame leadership dispute Political spat leads to armed robbery/break in/vandalism Staff held captive at gunpoint Servers, computers stolen Sensitive personal data & financial documents lost No way to restore data, as person responsible is suspect
21 The Unexpected Headline: Thieves target Caddo Nation; inflame leadership dispute Lessons Learned: Ensure OFF SITE backup of important applications and data. Have appropriate on site security to mitigate risk. Train employees on workplace violence. Have redundant ISPs and consider having multiple employees/executives have control over them. Should a controversy evolve in the workplace, proactively work towards resolution through moderation or consider legal advice. Don t wait for worst case scenario.
22 The Unexpected Headline: Fire at Norwich Pump Station Disables Water System Arson shuts down community water system affecting water quality for 30,000 Fire investigation delayed recovery Confusion as to generator type/size delayed recovery
23 The Unexpected Headline: Fire at Norwich Pump Station Disables Water System Lessons Learned: For critical infrastructure, processes be sure to have an executable recovery plan that has been tested. Know ahead of time your power requirements. Have local connections for electricians, technical assistance. Know how to communicate effectively with your audience in the aftermath of an interruption.
24 The Unexpected Headline: Historic Blizzard Collapses Entire Call Center Building 4 feet of snow in 24 hours collapses entire building 200+ seat Call Center destroyed Forced to relocate all employees, secure all new equipment and reroute phone lines As 1 of the largest employers in the city, a swift recovery was needed to enable hourly wage employees to continue working
25 The Unexpected Headline: Historic Blizzard Collapses Entire Call Center Building Lessons Learned: Your plan MUST include a strategy for total loss of a facility, whether due to fire, flood, etc. Have a means to secure workspace, technology, connectivity, physical infrastructure. Time = Money For both the organization and employees, downtime is critical. Know how quickly you can restore data, re establish connectivity, obtain temporary power, etc. Know your most likely geographic, environmental threats.
26 Prepare to Survive. Lesson Learned 2. Failure to Prepare Employees
27 Failure to Prepare Employees A. Employees Plan Knowledge 1. Do they Know the plan? 2. Do they know where to find the plan? 3. Do they know their primary role? 4. Have you shared the plan with new hires?
28 Failure to Prepare Employees B. Work from Home Strategy 1. Productivity suffers 2. Inability to login to networks Phone/Internet Outages Power Outages 3. Unwillingness to report to duty Family or Property in peril 4. Distractions 5. Child Care Issues
29 Failure to Prepare Employees C. Cross Training Employees 1. Critical Functions must continue 2. Certain areas/departments may experience greater demand 3. Longer/Odd Hours may require additional staffing For this checklist and others, please visit:
30 Failure to Prepare Employees D. Transportation Issues 1. Mass Public Transportation Shut Down a) Car Pooling b) Overnight accommodations nearby 2. Fuel Shortages a) Storage of Fuel for Critical vehicles/staff b) Fuel vendor for deliveries 3. Restricted Access to non Residents 4. Damaged/Destroyed Vehicles
31 Prepare Employees E. Family Preparedness 1. Do they have a plan? a) Evacuation plan b) Document Storage c) Alert System d) Emergency/Go Kit 2. How can your organization help? a) Workshops b) Checklists c) Emergency Kits
32 Prepare to Survive. Lesson Learned 3. Preparing Your Supply Chain
33 Supply Chain/Key Vendor Preparedness A. 3rd Party IT: BOTTLENECK B. Power/Communication Vendors: BOTTLENECK C. Payroll Companies Do you know their Recovery Plan? What is the process for an interruption during Pay Cycle? Are they integrated into your Exercise? D. Attorney/CPA Firm Can you reach them following in interruption? Are they involved in your planning process? E. Delivery/Shipping Partners What is the protocol for an interruption? How will any delay from these partners affect your business?
34 Prepare to Survive. Lesson Learned 4. Ensure Proper Communications
35 Single Point of Failure - Communications Communications Failures 1. Network Interruption 2. Mobile Devices Single Carrier for entire company? Chargers for mobile devices? 3. Single Means of Communication One server Unfamiliarity with texting Single phone system, with no backup or means for simple transfer/forwarding No land lines in the office or at leadership teams homes
36 Single Point of Failure - Spokesperson Single Communicator/Spokesperson 1. Often the CEO or President 2. Single person inhibits: a. Leadership to employee communications b. Decision making ability c. Organization to stakeholder communications d. Media Relations
37 Keys to Proper Communications Create a Crisis Communication Plan Have multiple redundant means of reaching employees and key contacts independent of terrestrial phone lines and a single cellular network as much as possible Keep Emergency Contact Lists Updated Utilize Online Message Boards Maintain Access to Your Website Keep Those Outside your Organization Informed Have a Media Relations Strategy and Plan For a Crisis Communications Checklist, Visit:
38 Prepare to Survive. Lesson Learned 4. Having No Plan At All
39 10 Steps to Preparedness 1. Assess your risk both internally and externally. 2. Assess your critical business functions. 3. Prepare your supply chain. 4. Back up your data. 5. Create an emergency management plan. 6. Create a crisis communications plan. 7. Assemble emergency supplies. 8. Plan for an alternate location. 9. Review your insurance coverage. 10. Test your plan. WhitePaper: 11 Common Disaster Recovery Mistakes :
40 Prepare to Survive. The Agility Approach
41 Agility Recovery History Started by General Electric 25 years ago. Saw a need to recover at or near the businesses normal location. Photo taken by Agility Recovery team
42 What We Do We provide 4 key Elements of Disaster Recovery 1. Office Space: Everything needed for your employees to work 2. Power for the office 3. Communications: Telephone and Internet access 4. Computer System: Computers, servers, printers, fax
43 Culture of Success General Electric built an infrastructure to ensure success 25 years Rescued 1000 s of businesses Never failed Atlanta Distribution Center
44 New Vision The industry focused on the needs of the Fortune 500. This model is too expensive for most businesses. In 2004, Agility defined a new vision. Agility will bring disaster recovery solutions to ALL businesses.
45 New Business Model ReadySuite Agility created a solution that all business could afford. For a small monthly fee, normally $495/month, you can protect your business.
46 When You Become a Member A continuity planner will contact you and gather the info we need to recover your business if you have a disaster. e.g. Erin Mitchell Agility Rep How many critical employees need to be up and running? What are the power requirements of the office? Where do you store your data? How do you want your phone calls handled during a disaster? Ben Pritchard Member Services
47 When You Become a Member All information is placed in a password protected site called myagility. myagility is the foundation of your recovery plan.
48 When You Have A Disaster Agility s operations team works with you to determine your needs. You only pay for Agility s out of pocket expenses: If we fly a technician to your office to set up computers, we charge you for the airfare, but not the time. If you need a generator, we'll deliver it and bill you our exact costs. If you need a server, we take one from our stock and ship it to you. You pay for the shipping. Agility Quickship Case
49 When You Have A Disaster Regardless if you have Agility or not, you would still have the same recovery needs. But Agility will get it done faster, cheaper and more effectively. Most importantly, we get it done every time. ReadySuite Mobile Office
50 Disasters Happen Sometimes they re small like a phone outage.
51 Disasters Happen Sometimes they re big like a tornado. Photo taken by Agility Recovery team
52 Disasters Happen If you don t have a plan your business will be forever altered. Photo taken by Agility Recovery team
53 Disasters Happen During a disaster there are more important things to focus on instead of trying to rebuild your infrastructure. When you re most vulnerable to being overcharged and underserved, you will have a partner you can trust: 25 years 1000 s of recoveries Never failed Agility doesn t profit from your disaster. Bobbi Carruth Agility Member Worthington Federal Bank
54 Ask Yourself Do you believe a disaster could happen? Do you believe that without a plan, your business will suffer? Do you believe Agility, after 25 years and 1000 s of recoveries will be there? DCH Credit Union Agility Members Tornado Recovery
55 Ask Yourself Do You Believe? If you answered, Yes, then Agility is a fairly easy decision. We welcome you as a member.
56 Prepare to Survive. Questions? Bob Boyd To download a copy of these slides, Please visit:
Business Survival: Disaster Recovery Basics June 27, 2012 Dial In #: 951 266 6120 Access Code#: 271 510 366 Prepare to Survive. Agenda Agility s History & Business Model Unique Approach to Business Continuity
Crisis Communications Planning The Keystone of Disaster Recovery Response Today s Presenter: Bob Boyd, President & CEO, Agility Recovery Solutions For copies of today s slides, please visit: http://agil.me/2013npmwebinar3
Business Continuity & Disaster Recovery Hot Topics: Your Questions Answered Paul Sullivan Mark Norton Scott Teel Ryan Donohue Prepare to Survive. FORMAT Questions submitted from Members, prospective members,
Social Media & Disaster Recovery Today s session will be recorded. Links to the archived recording will be emailed to all registrants automatically tomorrow. For copies of the slides presented during today
11 Common Disaster Planning Mistakes The world is full of risk. Floods, fires, hurricanes, thefts, IT system failures and blackouts are just a few of the incredibly damaging disasters that can and do strike
Mitigating Risks with Business Continuity A Bank s Guide to Disaster Recovery For Audio: (1) Listen through PC speakers, OR (2) Dial 314 627 1519 and use access code 174 389 777 Today s Agenda March 10,
You Can t Sue a Disaster. Assess your risk, plan for disruption, protect your firm Speaker Bios Stacy Colvin Partner Hunton & Williams LLP Practicing law since 1993, Stacy advises on the development and
Disaster Recovery Best Practices & Lessons Learned Paul Sullivan, VP & General Manager Agility Recovery For Audio: (1) Listen through PC speakers, OR (2) Dial 609 318 0024 and use access code 342 984 630
Insurance and Disaster Recovery Planning The Perfect Partnership Bob Boyd President & CEO Agility Recovery For Audio: (1) Listen through PC speakers, OR (2) Dial 914 339 0021 and use access code 623 895
9 TH ANNUAL ENERGY & FACILITIES CONFERENCE LEAVENWORTH WA Getting to Know SERVPRO SERVPRO s independently owned and operated Franchises have been helping business owners recover from disasters for over
PROFESSIONAL PRACTICE STATEMENT Developing a Business Continuity Plan OCT. 2012 PPSADOPTED: What is a professional practice statement? Professional Practice developed by the Association Forum of Chicagoland
EMERGENCY PREPAREDNESS PLAN Business Continuity Plan GIS Bankers Insurance Group Powered by DISASTER PREPAREDNESS Implementation Small Business Guide to Business Continuity Planning Surviving a Catastrophic
How to Design and Implement a Successful Disaster Recovery Plan Feb. 21 ASA Office-Administrative Section is Sponsored by Today s ASAPro Webinar is Brought to You by the How to Ask a Question Questions
Disaster Recovery in the Contact Center Ensuring Business Continuity and Minimizing Impact from Disasters and Emergencies Table of Contents Introduction Impact on Contact Centers a. Operational b. Financial
Building Economic Resilience to Disasters: Developing a Business Continuity Plan Buffalo Niagara Region February 26, 2014 Gail Moraton, CBCP Business Resiliency Manager Business Resiliency one important
Vermont Division of Emergency Management and Homeland Security Business Disaster Preparedness Workbook Con nuity of Business Planning Each year thousands of businesses and organizations are affected by
E3 Training 162: 10 Steps to Preparedness Course Instructor: Emily Nelson-Crain, VP of Member Services, Agility Recovery Thank You for Joining Us, The Webinar Will Begin Shortly. 2010 WIPP All Rights Reserved
Business Continuity Planning for Schools, Departments & Support Units 1 What is Business Continuity Planning? Examples Planning for an adverse, major or catastrophic event that would cause a disruption
1. An Introduction This presentation will introduce you to the concepts and terminology related to disaster recovery planning for businesses. This presentation was prepared by the South Central Economic
Technology That Delivers Reliable Communications When Disaster Strikes white paper white paper Technology That Delivers Reliable Communications When Disaster Strikes 2 Introduction By 2010, it is estimated
Statement of Business Continuity Management National Financial, a Fidelity Investments Company, National Financial Services LLC Revision Date: December 1, 2009 At National Financial and National Financial
Never Test Your Business Continuity Plan Again! For Audio: (1) Listen through PC speakers, OR (2) Dial 470 200 0301 and use access code 430 555 694 Ken Schroeder, MBCP VP of Business Continuity at Southeast
Business Continuity Plan October 2007 Agenda Business continuity plan definition Evolution of the business continuity plan Business continuity plan life cycle FFIEC & Business continuity plan Questions
Mastering Disaster A DATA CENTER CHECKLIST Disaster Doesn t Sleep It s not always a hurricane or a power grid failure that causes businesses to lose their data. More often than not, an isolated event like
Business Continuity Management A guide to business continuity jelfsmallbusiness.co.uk 01905 888397 We know you re always going to try your best for your business, but things do occasionally and unexpectedly
Mitigating Risk with COOP Planning For Audio: (1) Listen through PC speakers, OR (2) Dial 773 897 3005 and use access code 331 246 679 Today s Agenda August 25, 2011 1. Risk Mitigation Steps 2. The Agility
The Commonwealth of Massachusetts 1 Ferncroft Road, P.O. Box 3340, Danvers, MA 01923-0840 Emergency Response Plan 2013 Executive Approved February 18, 2014 I. Mission Statement An emergency can arise at
WHY BUSINESS CONTINUITY PLANS FAIL 12 COMMON CAUSES AND HOW TO PREVENT THEM By Keith Erwood The ProtectEr, CEO and Principal Consultant The Continuity Co., LLC All material in this report is the property
The handouts and presentations attached are copyright and trademark protected and provided for individual use only. READINESS RESOURCES American Bar Association -- www.abanet.org Disaster Recovery: www.abanet.org/lpm/lpt/articles/slc02051.html
THE DEFINITIVE GUIDE TO DISASTER PLANNING Your complete guide to disaster recovery and business continuity planning INTRODUCTION Having a solid disaster recovery plan can mean the difference between giving
CONTINUITY OF OPERATIONS PLAN TEMPLATE For Long-Term Care Facilities CALIFORNIA ASSOCIATION OF HEALTH FACILITIES DISASTER PREPAREDNESS PROGRAM TABLE OF CONTENTS TABLE OF CONTENTS...2 SECTION 1: INTRODUCTION...3
Emergency Preparedness and Continuity of Operations Planning Manual for Best Practices Photo Courtesy of the Sun Herald, Biloxi MS Prepared by: Phyllis Saathoff Managing Director Port Freeport Table of
How to Retain Business Continuity with a Cloud-Based Emergency Notification System Contents Introduction 1 Use Cases 2 Security and Reliability 5 Conclusion 6 Introduction It wasn t all that long ago when
Emergency Preparedness Mississippi Arts Commission 2011 Step One: Prepare for the Worst For personal safety, identify what storm shelter is available to you and prepare an evacuation plan. Choose two meeting
HOPONE INTERNET CORP IT Disaster Recovery Plan Template Compliments of: Tim Sexton 1/1/2015 An information technology (IT) disaster recovery (DR) plan provides a structured approach for responding to unplanned
Family Office Information Creating a Business Continuity Plan Hurricanes, fires, terrorist attacks, earthquakes and tsunamis aren t the only kinds of events that can cripple a family office. More common
Workforce Solutions Business Continuity Plan May 2014 Contents 1. Purpose... 3 2. Declaration of Emergency... 4 3. Critical Operations... 4 3.1 Communication... 4 3.1.1 Internal Communication During Emergencies...
Business Continuity Planning 101 Presentation Overview What is business continuity planning Plan Development Plan Testing Plan Maintenance Future advancements in BCP Question & Answer What is a Disaster?
1 Offsite Disaster Recovery Plan Offsite Disaster Recovery Plan Presented By: Natan Verkhovsky President Disty Portal Inc. 2 Offsite Disaster Recovery Plan Introduction This document is a comprehensive
By: Katie Tucker, Sales Representative, Rolyn Companies, Inc Are you and your facility disaster ready? As reported by the Red Cross, as many as 40 percent of small businesses do not reopen after a major
Preventing Data Loss INSIDE > Disaster Recovery Types and Categories > Disaster Recovery Site Types > Disaster Recovery Procedure Lists > Business Continuity Plan 1 Preventing Data Loss White Paper Overview
Putting all of your pieces in place Continuity Planning for Nonprofit Organizations ...when natural or man-made disasters strike, nonprofit agencies must be positioned to continue providing services when
whitepaper Why Should Companies Take a Closer Look at Business Continuity Planning? How Datalink s business continuity and disaster recovery solutions can help organizations lessen the impact of disasters
ARDA-HOA Outreach Emergency Plan Starter Kit Advanced planning is the key to any type of natural disaster. A. Is your property at risk for any type of natural disaster hurricane, tornado, wild fire, floods,
Preface Computer systems are the core tool of today s business and are vital to every business from the smallest to giant organizations. Money transactions, customer service are just simple examples. Despite
Community Bank Auditors Group Taking Your Business Continuity Plan To The Next Level June 9, 2015 By: Tracy Hall MEMBER OF PKF NORTH AMERICA, AN ASSOCIATION OF LEGALLY INDEPENDENT FIRMS 2015 Wolf & Company,
Situation Manual Orange County Florida 530 Minutes Situation Manual Tabletop Exercise 1 Disaster Resistant Communities Group www.drc-group.com Comeback Ordeal Start Exercise During the exercise it will
2015 CEO & Board University Taking Your Business Continuity Plan To The Next Level Tracy L. Hall, MBCP MEMBER OF PKF NORTH AMERICA, AN ASSOCIATION OF LEGALLY INDEPENDENT FIRMS 2015 Wolf & Company, P.C.
Remote Backup Solution: Frequently Updated December 2014 Contents What is ECi Remote Backup?...3 What Levels of Protection are Available?...3 Why is ECi Remote Backup Important for Disaster Recovery?...3
Simplified Business Continuity Planning How to Survive a Disaster Everyone has a moment of panic. The trick is to move past that and begin to figure out where you are and what you should do now. And the
MEDITECH Disaster Recovery Real-World Disasters and Key Lessons Learned Prepared for MUSE Education Where Did I Find Today s Real- World Examples? All real-world All from my first-hand experiences Names
How to Prepare for an Emergency: A Disaster and Business Recovery Plan Chapter 1: Overview of the Disaster and Business Recovery Plan Purpose: To develop and establish a comprehensive Disaster and Business
What is a COOP? Continuity of Operations Planning A step by step guide for business A Continuity Of Operations Plan (COOP) is a MANAGEMENT APPROVED set of agreed-to preparations and sufficient procedures
UNITED CHURCH OF CHRIST LOCAL CHURCH DISASTER PREPAREDNESS AND RESPONSE PLANNING GUIDELINES The United Church of Christ local churches may use this plan as a guide when preparing their own disaster plans
BUSINESS CONTINUITY GUIDE FOR BUSINESS OWNERS Administration, Louisiana Economic Development and participating universities. All opinions, conclusions or recommendations expressed are those of the author(s)
Southern Baptist Disaster Relief Church Preparedness for Disaster 3/18/08 Table of Contents Introduction... 1 Churches and Disasters... 1 Organizing for Disaster Response... 2 Church Disaster Relief Committee...
Clovis Municipal School District Information Technology (IT) Disaster Recovery Plan Revision History REVISION DATE NAME DESCRIPTION Draft 1.0 Eric Wimbish IT Backup Disaster Table of Contents Information
10 Steps to Preparedness Key Take- Aways Review basics of disaster recovery and con2nuity of opera2ons. Understand what you can do to prepare your pool and its members for an unplanned interrup2on. Ini2ate
An Overview of Emergency Management in Fairfax County Presented by: Ellen Kamilakis Fairfax County Office of Emergency Management Fairfax County Office of Emergency Management All hazards approach approach
Fire Department Guide Creating and Maintaining Business Continuity Plans (BCP) Business Continuity Planning Components Index: Introduction Getting Started Section 1 1. Assign departmental business continuity
RISK AND DISASTER MANAGEMENT: SOME USEFUL TOOLS AND RESOURCES FOR BUSINESSES AND ORGANISATIONS MAY 2011 Sector Development Team Queensland Council of Social Service Inc DEVELOPING A BUSINESS CONTINUITY
Emergency Preparedness Tips and Actions for the Workplace Is Your Business Disaster Ready? Disaster and emergencies can happen anytime and anywhere in Minnesota. 52 Presidential Disaster Declarations between
Clinic Business Continuity Plan Guidelines Emergency notification contacts: Primary Role Name Address Home phone Mobile/Cell phone Business Continuity Plan Coordinator QSP Business Continuity Plan Coordinator
Emergency Management Business Continuity Template The Regional Municipality of Wood Buffalo would like to give credit to the Calgary Emergency Management Agency (CEMA) and the Calgary Chamber of Commerce
CONTINUITY OF BUSINESS OPERATIONS JUNE 25, 2015 Leah Tolliver Pharm.D. Kentucky Pharmacists Association Director of Pharmacy Emergency Preparedness 2 OBJECTIVES Describe the benefits for developing a continuity
How to write a DISASTER RECOVERY PLAN To print to A4, print at 75%. TABLE OF CONTENTS SUMMARY SUMMARY WHAT IS A DRP AND HOW CAN IT HELP MY COMPANY? CHAPTER PREPARING TO WRITE YOUR DISASTER RECOVERY PLAN
Business Continuity Planning Guide For Small Businesses Prepared by the City of Vaughan Emergency Planning Department 1 Business Continuity Planning Business Continuity Planning (BCP) is a planning process
BUSINESS ADVISOR REPORT Provided as an educational service by: Rick Reynolds, General Manager Read this guide and you ll discover: What remote, offsite, or managed backups are, and why EVERY business should
Appendix A: Preparedness Checklists 1 Flood Preparedness Checklist The following checklist will help you prepare for how a flood could impact your business and your business continuity and disaster recovery
Beyond Effective Security The Art and Science of Business Continuity Planning Fred Young, CIPM, CRM Executive Director Risk Management RE/MAX International Holdings, Inc The Wildlife Experience Business
Business Continuity Plan Guidance and Template to support Small Businesses Disclaimer This template and guidance is provided as general information about Business Continuity Planning. It is not intended
Free Guide: THE FACILITY MANAGER S DISASTER RECOVERY & RESPONSE ROADMAP In 2005, as the world surveyed the damage caused by Hurricane Katrina, an oft-overlooked area of impact was the various educational
Emergency Preparedness for Design Firms RLI Design Professionals Design Professionals Learning Event DPLE 244 September 16, 2015 RLI Design Professionals is a Registered Provider with The American Institute
Information Security Management: Business Continuity Planning Presentation by Stanislav Nurilov March 9th, 2005 CS 996: Info. Sec. Mgmt. Overview BCP: Definition BCP: Need for (Why?) BCP: When BCP: Who
St. Louis Community College Crisis Management Plan February 2004 TABLE OF CONTENTS Definitions I-IV I. Purpose 1 II. Crisis Management Team 1 A) Members 1 B) Campus Site Plans 2 C) Duties and Responsibilities
WHITE PAPER Page 0 Planning for the Worst Case Scenario: FORMULATING YOUR BUSINESS CONTINUITY PLAN 9 Wing Drive Cedar Knolls, NJ 07927 www.nac.net Page 1 Table of Contents Overview... 2 What is Disaster
Emergency Response Simulation Objective: A hands-on approach to teaching students how the emergency response process works by testing plans, making decisions, and facing unexpected events. LESSON For this
Clinic Business Continuity Plan Guidelines Published: January 2015 Table of Contents Emergency Notification Contacts Primary... 2 Emergency Notification Contacts Backups (in case primary is unavailable)...
Ohio Conference for Payroll Professionals Disaster Recovery Speaker Bruce E. Phipps CPP 2011 APA Payroll Man of the Year Principal Product Manager US Legislative Analyst ORACLE Corporation email@example.com
Disaster Recovery & Business Continuity James Adamson Library Systems Office Library Management Information Data Services Financial Procurement Cataloging Inventory/searching Circulation Central Library
Emergency Management Plan March 2012 ON CAMPUS Emergency Dial Security Assistance Dial 566-0384 OFF CAMPUS SUPPORT AGENCIES Fire & Ambulance... 9-1-1 Charlottetown Fire Department... 566-5548 Fire Marshal...
Oklahoma Bar Association Disaster Plan Introduction An emergency is a condition or situation that requires immediate attention beyond what can be provided in a routine manner. An emergency will exist when
Building an effective Tabletop Exercise Presented by: Ken M. Shaurette, CISSP, CISA, CISM, CRISC FIPCO Director IT Services 3/26/2013 #1 Continuity Plan Testing Flowchart 3/26/2013 #2 1 Ongoing Multi-Year