Process Guide. Modular isipp: Buying, Selling & Switching Collectives. For Financial Adviser use only

Transcription

1 Process Guide Modular isipp: Buying, Selling & Switching Collectives For Financial Adviser use only James Hay Partnership: Training and Process guide for the Modular isipp

2 Contents Client search 1 Fund research 2 Initiating a buy, sell or switch 3 Switching 4 Selecting funds 5 Confirming a trade 6 Regular trading 7-8 Contact us 9

3 Client search Log in to your James Hay Partnership account. Please call your Account Executive team should logins need resetting (contact details can be found at the end of this document or at the bottom of the login page). Select Client from the tabs at the top of the page. Select the required client from those displayed at the bottom of the page. A sort function is available by selecting the headers on each column. Alternatively search client Surname or Client Number. NB In addition to the client search and sort functions, you can also create client groups. For instance, following a client segmentation exercise, you may find it useful to create groups for each client segment. To create a group, select New Group. You ll then be able to name and add clients to the group. Once a group has been created, these will appear under Group Name. Page One

4 Fund research A full list of funds available through the James Hay Investment Centre can be found here: Price, Performance, and Holdings data is available on each fund contained within the client portfolio (as well as every other fund held in the James Hay Investment Centre). To access, select Portfolio from the tabs at the top of the home screen (preferably after having selected the client from the client tab). The client to whom current activity relates can be seen at the top of the screen. After selecting Portfolio, choose a product and additional options will appear on the left side of the screen. Select Collective Holdings. Data will now appear on screen as pictured. Additional data is available via the icons found on the right side of the page. Select Performance History for a full summary. In addition to the link provided at the top of this page, a funds list can also be accessed via the Fund Research icon on the Tools page. Page Two

5 Initiating a buy, sell or switch Once you ve identified the funds you d like to buy, sell or switch, choose the client using the steps outlined above and select the relevant product. Then select the type of investment to which your trade relates. A full guide on investing into Commercial Property & Cash Deposits can be found in the corresponding process guide. The image displayed assumes collective investments. The icons on the right hand side of the table allow you to proceed with the relevant transaction type. Select the relevant icon, which will then trigger a transaction window. This guide assumes a switch, however when buying funds, please ensure sufficient cash is held in the clients portfolio before attempting to proceed. When buying, selecting the Trade tab at the top of the page will allow you to view the amount of cash available in a portfolio. Further details can be found later in this guide. Page Three

6 Switching In addition to the link provided at the top of this page, a funds list can also be accessed via the Fund Research icon on the Tools page. Having selected the Switch icon from the right side of the Collective Holdings table, the Switch window will appear. Choose to Switch Out a monetary amount, percentage of holdings, number of units, or the whole fund. Selecting the fund name will provide access to documents associated with the fund including factsheet, KIID, reports and accounts, as well as a Supplementary Information Document provided by the fund manager. The Key Documents icon will also provide access to these. Enter the relevant value and click Next. The Switch in Fund window will then appear. A list of funds currently held will be displayed. To add a new fund to the portfolio, select Add Funds. Page Four

7 Selecting funds Soft closed funds are shown in a yellow row A range of search criteria is available via the drop down list including; Fund Name, Fund Identifier (SEDOL, ISIN etc), and Fund Manager Fund Favourites can also be accessed via the Search Condition dropdown. To add/remove fund favourites, select the Silver/Gold star to the left of the fund name. Once the required fund has been selected, click Add. Selected funds will then show as Added. Any new funds selected and added will then appear on the fund list as shown on the previous page of this guide. The amount of cash available to attribute to the funds into which you re switching will appear at the top of the screen. Enter the desired split between the funds selected, expressed in either percentage or monetary terms. Enter any initial adviser charge being taken and select Next. Page Five

8 Confirming a trade Once the confirmation screen appears, check all details are correct and tick either the box to confirm that your client has received the Modular isipp Terms and Conditions, as well as the Key Features and Fund Factsheet relating to the fund being purchased, or the box to confirm that you are acting on a discretionary basis and as such, do not need to issue your client with these documents. The above documents can be retrieved by clicking on the document name. If you d like to save progress for another user to log in and confirm the trade, select Save for Approval. Otherwise select Execute Now. Once the trade has been executed, a transaction ID will be generated. Please quote this when speaking with your Account Executive team in relation to the trade. A PDF trade order receipt will also be available. If saved for approval, the home screen provides a link to any trades requiring authorisation. All trades in progress can also be tracked via the Trade Tracking icon, available from the Tools tab. Page Six

9 Regular trading Income payments are made on the first working day of the month. Ongoing adviser charge payments depend on the start date of the product. Regular trade requests can also be submitted. An example of an area in which this may be useful is the funding of the Trustee Cash Account. Any ongoing adviser charge or income payments will be funded from this account and as such, sufficient cash must be held at the time of payment for payments to be made. With this in mind, the regular switch facility allows you to ensure these requirements are met on an ongoing basis. Follow the steps outlined on page one to identify and select the client for whom you are requesting a regular trade. Select the Trade tab at the top of the page. Choose the product and either New Regular Buy or New Regular Sell. Any existing regular trades in place will appear on screen. Page Seven

10 Regular trading (cont.) Regular sells put in place to fund the trustee cash account to meet income requirements should be dated for ten working days prior to the date on which income is due to be paid. After selecting the regular trade type required, complete the various fields on the Create Sell Instruction page. Tick the Use Trustee Cash box when selling down on a regular basis into cash. Choose from the funds held within the portfolio or the entire Investment Centre range. To meet a specific cash requirement, funds can be sold down to a specific amount, a percentage of the required amount, or proportionately across the portfolio. Page Eight

11 Contact us If you have any questions or would like to discuss your application, please call your Account Executive team on or James Hay Partnership is the trading name of James Hay Insurance Company Limited (JHIC) (registered in Jersey number 77318); IPS Pensions Limited (IPS) (registered in England number ); James Hay Administration Company Limited (JHAC) (registered in England number ); James Hay Pension Trustees Limited (JHPT) (registered in England number ); James Hay Wrap Managers Limited (JHWM) (registered in England number ); James Hay Wrap Nominee Company Limited (JHWNC) (registered in England number ); PAL Trustees Limited (PAL) (registered in England number ); Santhouse Pensioneer Trustee Company Limited (SPTCL) (registered in England number ); Sarum Trustees Limited (SarumTL) (registered in England number ); Sealgrove Trustees Limited (STL) (registered in England number ); The IPS Partnership Plc (IPS Plc) (registered in England number ); Union Pension Trustees Limited (UPT) (registered in England number ) and Union Pensions Trustees (London) Limited (UPTL) (registered in England number ). JHIC has its registered office at 3rd Floor, 37 Esplanade, St Helier, Jersey, JE2 3QA. IPS, JHAC, JHPT, JHWM, JHWNC, SPTCL, SarumTL and IPS Plc have their registered office at Trinity House, Buckingway Business Park, Anderson Road, Swavesey, Cambs CB24 4UQ. PAL, STL, UPT and UPTL have their registered office at Dunn s House, St Paul s Road, Salisbury, SP2 7BF. JHIC is regulated by the Jersey Financial Services Commission and JHAC, JHWM, IPS and IPS Plc are authorised and regulated by the Financial Conduct Authority. The provision of Small Self Administered Schemes (SSAS) and trustee and/or administration services for SSAS are not regulated by the FCA. Therefore, IPS and IPS Plc are not regulated by the FCA in relation to these schemes or services.(01/14) JHP0109 AUG15 Page Nine