WEB PLATFORM USER GUIDE: CFD

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1 WEB PLATFORM USER GUIDE: CFD Spread Co Ltd, Argyle House, Joel Street, Northwood Hills, London, HA6 1NW, United Kingdom Tel: (44) (0) Fax: (44) (0) Registered Office Address: Spread Co Limited, 22 Bruton Street, London, W1J 6QE, United Kingdom SPREAD CO Limited. All Rights Reserved Registered in England and Wales. Registered No Authorised and regulated by the Financial Conduct Authority. FCA Register No

2 Contents 1. Introduction 2. Logging in 3. Client End User Licence Agreement 4. The Trading Platform 5. Market Browser & Watchlist 6. Placing Trades 7. Placing Orders 8. Orders Types 9. Charts 10. Monitoring Your Account 11. Managing Your Positions 12. Order Management 13. Trade History 14. Transaction History 15. Order History 16. Statement 17. Layout 18. Tools 19. Settings 20. Adding Funds Online

3 1. Introduction The Spread Co web platform is a sophisticated yet easy-to-use trading platform, which provides functions such as order management, position monitoring, news, charting and a real-time account summary. This Quick Start Guide enables you to log in to web platform and to start trading equities, indices, currencies and commodities. If you have any questions or queries regarding the use of web platform, please visit our website or contact our Client Services Team. 2. Logging in 1. Go to our website, where you will find the Live and Demo Login buttons in the top right-hand corner: 2. Click on the relevant account type which will take you to a log-in screen. 3. Enter your Username and Password and then press the Login button. 4. If you enter your Username and Password correctly, the web platform will launch. 5. If you enter your Username or Password incorrectly, the web platform will not launch and will revert to the login page. Try re-entering your login details and follow step 3 above. 6. Click on Reset Password if you have forgotten your password. A new password will be generated and sent to your registered If you have problems launching the web platform, please contact our Client Services Team. 3. Client End User Agreement When you log in to the web platform for the first time, the Client End User Licence Agreement (EULA) will be displayed. By agreeing to the EULA, you are granted the right to use the web platform for personal use on the terms and conditions set out in the EULA. If you wish to accept the EULA, click on ACCEPT. You will then be permitted to access web platform. The EULA displays on your first login only and if accepted, will not be shown on your subsequent logins. 4. The Trading Platform

4 5. Market Browser & Watchlist 1. Search To search for a specific instrument, select the search option and enter the details of the instrument and click search. You can search via ticker, for example type MSFT and Microsoft will appear. 2. Markets Browser Select All Markets to open the markets tree, and then select the plus option to expand the view; you will see markets grouped by type which then can be expanded further. Select View to open the selected groups into the markets window. By selecting the arrow within the tree, you can browse through all the markets available please let us know if you are unable to find something you want to trade and we will do our best to provide the market. Select a market to bring up specific options for that market, for example, a trade ticket which can be displayed within the platform or as a pop out window. 3. Watchlists Select watchlist from the market browser to open existing watchlists. To create or delete a watchlist, select edit, enter the name of your watchlist then select add to save. You may add markets to your selected watchlist by selecting a market name from the market browser, markets panel, trade, order or trade history panels. 2

5 6. Placing Trades Open a trade ticket from the market browser by clicking on a market or from the markets panel and select trade. The web platform allows you to spread trade on equities, indices, currencies, bullion and commodities. The example below shows you how to place a trade for EURUSD. 1. Open the Market Browser window. 2. Type EURUSD in the Search box and click Search. Left click on EURUSD and click on the Trade button. 3. To stake 1 to buy EURUSD, enter 1 into the Stake box in the Trade ticket and click the Buy button (N.B. this will not place a trade until you click Confirm on the ticket.) 4. If it is successfully executed, the Confirm Trade Ticket will display the message Trade Processed as well as the action, price, trade reference number and time of your trade. An confirmation will also be sent to your registered address. 5. If your trade is unsuccessful because you have insufficient funds in your account, the Confirm Trade ticket will display the message In sufficient Funds. You may either place a trade for a quantity that your margin requirement allows or increase the amount of funds in your account. 3

6 7. Placing Orders To place an order for a trade using an Order ticket: Identify the market you wish to trade in the Market Browser window. Left click on the market and select Order option to open an Order ticket. The fields on the Order Ticket are: 1. Market This specifies the full name of the market in which you are placing the order. 2. Current Quote This specifies the real-time Buy/Sell prices in relation to your order. 3. Primary Order: Stake Specify in this field the stake which you wish to place on the relevant order. 4. Primary Order: Action This specifies whether the order you are making is a buy or sell order. 5. Primary Order: Level Specify in this field the price of the primary order for the relevant market in which you wish to place the relevant order. 6. Order Distance This specifies the price range which you may enter for your order. 7. Stop This allows you to place a stop attached to your primary order. This stop will become active once your primary order has been executed and will close the position that the primary order created. In order to create a stop you need to tick the check box, and then enter either the level at which you wish it to be placed or the number of points away from the primary order you wish the stop to be at. (N.B. The price of a Buy stop order must be placed above the primary order. The price of a Sell stop order must be placed below the price of the primary order.) 8. Limit This allows you to place a limit order attached to your primary order. This will become active once your primary order is executed and will close the position that the primary order created. (N.B. The price of a Buy limit profit order must be placed below the primary order. The price of a Sell limit profit order must be placed above the price of the primary order.) 9. OCO (One Cancels Other) This tab allows you to create an order which will be cancelled (along with any linked orders) if your primary order executes first. Alterna tively if the price reaches the OCO order level first then your primary order (and all linked orders) will be cancelled. The process to create an OCO order (and any linked stop or limit) is exactly the same as the process to create a primary order. (N.B. Both the primary order and the OCO have to be in the same direction, i.e. both sells or both buys). 10. Good Until a. Good Until: Cancelled If you want your order(s) to remain active until cancelled, select this option. b. Good Until: End of Day If you want your order(s) to expire at the end of current business day session, select this option. c. Good Until: Date/Time If you want your order(s) to expire only at a user-defined date and time, click on this option and specify the applicable date and time. 4

7 7. Placing Orders (continued) 11. Confirm Click on the Confirm button to submit your order. If your order is successfully placed, the Order ticket will display the message Order Successful as well as the reference number of your order. An confirmation will be sent to the address which you have registered with us. 12. Close Click on the Close button to close the order ticket. 8. Order Types An order is a request that allows the web platform to execute a trade on your behalf should market prices reach your defined level. Orders vary in complexity and, if used properly, are a means to assist you to manage risk. Primary Order This is an opening order to create a new position or to place an order against an open position. Contingent Stop and Limit By checking the Stop and/or limit box you can enable an OCO from your opening primary order. The stop order will allow you to protect your downside risk and the limit order to take profit from your primary opening order. The attached stop and limit orders will act as contingent OCO. In this case once the primary has been executed the stop and limit will operate as an OCO. OCO OCO orders operate as one cancels the other order, so in the case above assuming a primary order has been executed only one of the contingent orders will execute and the other will be cancelled. In the case of placing an OCO as an opening or closing order against an existing open position, you must first enter the primary order details and then select the OCO tab next to the Primary tab. You can then enter the other half of the OCO, the primary can be the stop order or limit order and the other half of the OCO will be the other leg of the order. OCO s can only be placed in one direction. Where OCO orders are used to open a position, you are able to select either limit and/or stop against the opening legs of your OCO order, by checking the stop or limit boxes in the order ticket 5

8 9. Charts To launch the chart for a selected market, you need to: Identify the market on the Market Browser window (or any other window that the market is in). Left click on the market and select the Chart option to open the Chart window. The right hand corner of the chart displays the market s current Bid and Offer quotes. Dates can be found on the charts horizontal axis and prices on the vertical axis. 1. Time Span Setting Click on the plus and minus symbols at the bottom left of the chart, or drag the buttons at the bottom right to modify the time interval of the chart. 2. Frequency Setting Click on Frequency Setting to modify the time interval of the chart. Ranges are between 1 minute and 1 day. 10. Monitoring your account The Account Summary window allows real-time monitoring of your account balance. The fields that comprise the Account Summary window are: 1. Cash This displays the cash balance of your account +/- Closed P&L. 2. Open P&L This is the Marked-to-Market value of the profit/losses on open positions. 3. Equity This is Cash Balance +/- Open P&L. 4. Margin This is the total margin requirement to support your open positions. 5. Resources This shows your funds available for entering into additional positions. The amount is calculated by Equity minus Margin Requirement. 6

9 11. Managing your positions The Positions window reflects your real-time positions and their marked-to-market value. The fields that comprise the Positions window are: 1. Market The name of the instrument for the relevant trade. 2. Quantity The accumulated quantity of the instrument for all of your open trades. 3. Open This is the average entry price in an instrument. 4. Current The real-time price at which you can close the position. 5. P&L Total The real-time unrealised profit/loss of your open trades based on the average price (the difference between Current Price and Open Price multiplied by Stake). 6. Margin The margin requirement of the position. 7. Close Clicking this enables you to close the selected position. 7

10 12. Order Management Outstanding orders which you have placed, but which have not yet become executed trades, are reflected within the Orders window. The fields that comprise the Working Orders window are: 1. Market The name of the market to which the relevant order relates. 2. Buy/Sell Buy denotes a Buy Order and Sell denotes a Sell Order. 3. Amount The quantity of the market to which the relevant order relates. 4. Type The type of order is displayed here. Primary denotes that a primary opening order has been placed. OCO denotes an opening one-cancels-other order which is linked to a Primary order. Limit denotes a limit order attached to an open position. Stop denotes that this is a stop order attached to an open position. 5. Current The market s real-time market price. On a Buy order, it reflects the real-time Buy price and on a Sell order, it reflects the real-time Sell price. 6. Level The price at which your order has been placed. 7. Stop If there are any stop orders attached to your orders their level will be stated here. 8. Limit If there are any limit orders attached to your orders their level will be stated here. 9. Expires The order expiry set for the order (e.g. when cancelled, end of business day, date/time). 10. Amend Click on the Amend button to change the terms of an existing order. You can amend your working order at any time prior to the execution of the order. 11. Cancel Click on the Cancel button to cancel the working order. 8

11 13. Trade History 1. Start Date / End Date Select a date range to view your Trade history. 2. Search Results This displays trades executed on your account within the selected time period. 3. Source Source tells you how the position was created: Streaming prices trade was placed at a market price. Order Engine position was created via an order which was executed. Liquidation System trade was created by liquidation. 14. Transaction History 1. Start Date / End Date Select a date range to view your transaction history. 2. Search Results The transaction history will show any cash transactions that have occurred on your account, such as deposits and withdrawals. Any profit or loss that has been made on your account will also be posted as a cash transaction at the end of each business day. 15. Order History 1. Start Date / End Date Select a date(s) to view your Order history. 2. Created (UTC) The time at which your order was created. 3. Updated The time at which your order was last amended. 4. Order Ref The unique order reference number for your order. 5. Market The market to which the order applies. 6. Buy/Sell Whether the order is a buy or sell order. 7. Stake The stake applied to the order. 8. Level The level at which the order will execute. 9. Status Working the order is active but has not yet been executed. Waiting the order is a contingent order and has been placed but will not be active until its parent order has been executed. Executed the order has been filled. Cancelled the order has been cancelled and is no longer working. 10. Fill Price The price at which your order has been executed. 11. Fill Time The time at which your order was executed. 9

12 16. Statement Clicking on Statements will allow you to access your daily and monthly statements. 1. View Daily Statement Select Daily Statement and choose a date from the calendar. Click a date to view the daily statement that you wish to view and then click the Load button (the current day s statement will be available on the next working day in PDF format). 2. View Monthly Statement Click on the Monthly Statement and select a month to launch the Monthly Statement. Select the Monthly Statement that you wish to view from the drop down-menu and click on the Generate button to launch the selected monthly statement in PDF format. 17. Layout The web platform gives you the ability to customise your layout simply click on the Layout button and then click Fixed Layout. This will then allow you to open and close individual windows and move them to your desired location. You can open up other windows by navigating to them and clicking on them via the expandable menus under the Layout button. You can then save your layout via the My Layouts section. You can save multiple layouts and quickly and easily switch between them by selecting your preferred layout from the My Layouts list. Each window also has a number of layout options in the top right hand corner: Minimise this will minimise the window and attach it to the bar along the bottom of the screen. Clicking the Restore button then returns it to its previous position Maximise this will make the window fill your screen. This can be reversed by clicking the Restore button Pop Out this will open the window in a new browser window, allowing you to move it to wherever you wish 18. Tools Talking Forex free live audio market commentary, news and headlines User Guides Links to our user guides for each account type Economic Calendar The schedule for the week s economic data 19. Settings 1. Trading Order Ticket Auto add Stop Order Order tickets will automatically have a stop selected Auto add Limit Order Order tickets will automatically have a limit selected 2. Password To change your password simply enter your current password in the top box and then enter your desired new password in the bottom two boxes and click on Change Password 10

13 20. Adding funds online 1. If you have a live account, click on the Funding button. 2. This window will then appear 3. Enter the amount you wish to deposit and press Confirm Amount and then Fund 4. Enter your card and address details and click on the Pay button 5. Your payment will be processed and the funds should appear in your trading account 11

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