Helpful icons on the Zurich Platform
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1 Trading User Guide
2 Trading This guide will help you when you are using the Zurich Intermediary Platform. It will take you through the screens to buy, sell and switch assets and model portfolios. The guide can also be accessed by clicking the icon at the right hand side of the page, this feature is on all screens of the Platform. Once familiar with the system, this guide can be used as a reference document. Helpful icons on the Zurich Platform Contents Finding a Portfolio 3 Buy 5 Sell 9 Helpful information Enables you to edit the information Enables you to delete the information Denotes a mandatory detail. You must complete mandatory details to be able to move forward Switch 10 Exchange-traded Assets (quote and deal) 13 Bulk Trading 16 Enables you to save your work and exit the process. You can restart the process by selecting the item in your Work in Progress Expands the information Denotes that the portfolio is linked Trading User Guide 2
3 Finding a Portfolio Before placing any trades you will first need to locate the client s Portfolio. From the Firm dashboard, select Existing portfolio > Portfolio search. This screen allows you to search for Portfolios using multiple search fields. Enter details in one or more of the Portfolio search options and click Search. TIP You can view all the Portfolios you have access to by simply clicking Search before entering any criteria. TIP To search by asset, click Find. You can then search for an asset using a shortlist, model portfolio or the universe. Click the icon to populate the search box, and then click Search to find the Portfolios invested in that asset. Trading User Guide 3
4 Finding a Portfolio (continued) On the results page click on the Portfolio name, this will take you to the dashboard for that Portfolio. TIP If you wish to check you have the correct client click on the pen this will display the client Portfolio details at a glance. Trading User Guide 4
5 Buy From the Portfolio dashboard select Existing portfolio > Account management > Investment activities > Buy. From here, the Platform enables you to place an instruction to buy assets (including exchange-traded assets on a buy at best basis) using available cash within an account. You can display the buy instruction as a monetary amount or as a percentage, and view the estimated units. For the purchase of a fund, you can also opt to phase the investment over three to twelve months if required. TIP If you want to buy or sell exchange-traded assets on a quote and deal basis please refer to page 13 of this guide. Placing a buy is a single screen process. Displayed are the necessary details including the available cash in an account, access to the Asset Selection screen, and the option to phase the buy of a fund. Select the Account to invest in. The Available cash is displayed for you to then choose the amount you want to allocate. Select Amount or Percentage to show the allocation. Trading User Guide 5
6 Buy (continued) If assets are already held within the account, they are displayed in the table here. If you want to allocate cash to different assets, click Choose asset. Trading User Guide 6
7 Buy (continued) Select either Shortlist, Model portfolio or Universe. Enter at least one search criteria after selecting the asset Type. Click Search. Click the check box to select an asset. Click Add. Click Ok. TIP More than one asset or model portfolio can be selected prior to clicking Add. TIP Search options allow you to narrow the asset list. TIP Evaluate Portfolio allows you to obtain an independent third party report on your selected assets in the FE tools. TIP If your firm has set a Preferred universe, which you do not wish to use, you will need to deselect Preferred universe to see all assets. Trading User Guide 7
8 Buy (continued) Allocate the whole amount or percentage. Click Estimate units. When purchasing funds, you can select to phase the investment. If Yes, select the phasing period from the dropdown menu. TIP If you select to phase the investment the whole amount will be phased. If you are ready to confirm, click the check box and then click Submit. You will receive a confirmation of the buy. If you have selected to phase the investment the initial amount allocated for investment will be displayed. TIP You can check the status of the buy via Existing Portfolio > Portfolio information > Transactions > Deals. Trading User Guide 8
9 Sell From the Portfolio dashboard select Existing portfolio > Account management > Investment activities > Sell. The Platform enables you to place an instruction to sell assets (including exchange-traded assets on a sell at best basis). When selling assets, the proceeds are settled into the account and held as available cash. The sell is pre-funded therefore the cash will be made available as soon as the trade is confirmed and the status is complete. TIP If you want to sell exchange-traded assets on a quote and deal basis please refer to page 13 of this guide. Select the Account to disinvest assets from. All the assets for that account are displayed in the table here. Select Amount, Percentage or Units to show the disinvestment options. Enter the amount, percentage or units you wish to disinvest from each asset. Click Calculate. If you are ready to confirm, click the check box and then click Submit. TIP You can check the status of the buy via Existing Portfolio > Portfolio information > Transactions > Deals. Trading User Guide 9
10 Switch You can switch existing assets or model portfolios within an account. The disinvestment can be shown as a monetary amount, a percentage or number of units. New holdings can be chosen from the asset universe, model portfolio and shortlist. On the Platform switches are pre-funded and therefore the sell part of the transaction does not generally have to settle before the buy commences. This makes the switching process much quicker. From the Portfolio dashboard select Existing portfolio > Account management > Investment activities > Switch. TIP You can check the status of the switch via Existing Portfolio > Portfolio information > Transactions > Deals. 1. Switching Sell All the details of the switch are shown on this one screen. Select the Account to switch assets or model portfolios out of. Select Amount, Percentage or Units to show the disinvestment options. Enter the amount, percentage or units of each asset or model portfolio that you want to sell. Click Calculate deal value. This will then enable you to Choose assets that you wish to switch into. Trading User Guide 10
11 Switch (continued) 2. Switching Buy The Asset selection screen allows you to select from either the holdings within a previously created Shortlist of preferred assets, Model portfolio or the Platform list of available assets held under the Universe tab. Enter at least one search criteria after selecting the asset Type. Click Search. Click the check box to select an asset. Click Add. Click Ok. TIP More than one asset or model portfolio can be selected prior to clicking Add. TIP Search options allow you to narrow the asset list. TIP Evaluate Portfolio allows you to obtain an independent third party report on your selected asset in the FE tools. TIP If your firm has set a Preferred universe, which you do not wish to use, you will need to deselect Preferred universe to see all assets. Trading User Guide 11
12 Switch (continued) In the table on the right hand side, allocate 100% of the assets to be sold to the new assets or model portfolio that you wish to buy. TIP Information about the asset can viewed by clicking the PDF icon. Click Next. A Charges information document and letter to the client is generated, confirming the assets you have switched into. Where a model portfolio is selected the assets will be listed separately but they will be marked as being part of a model portfolio. If you are ready to confirm, click the checkbox and then click Submit. Trading User Guide 12
13 Exchange-traded assets (quote and deal) Trading of exchange-traded assets can be performed using the Buy, Sell or switch functionality on an at best basis (shown in pages 5 12). Alternatively, real time trading ( quote and deal ) on the London Stock Exchange is available during opening hours. Dealing in exchange-traded assets should only be undertaken by those with the appropriate authority to do so. To buy or sell on a quote and deal basis, from the Portfolio dashboard select Existing Portfolio> Account management> Investment activities > Direct equity investments. Select the Account from the dropdown box. Select whether to Buy or Sell. Click Find. TIP If you want to buy, sell or switch exchange-traded assets on an at best basis please refer to the earlier sections of this guide. TIP If you are placing a buy the appropriate amount must be in available cash. TIP If you wish to place an oversized trade or trade outside of the London Stock Exchange opening hours, the Buy, Sell or Switch functionality must be used as real time trading is not available. Trading User Guide 13
14 Exchange-traded assets (quote and deal) (continued) Buy When placing a buy, to find exchange-traded assets, select Stocks and Shares or Gilts and Bonds from the Type dropdown menu. Enter details in the Code and Asset name fields, and then click Search to narrow your search results. Sell When placing a sell, the exchange-traded assets currently held within the account will be listed with the same details shown here, in the Single asset selection screen. Click the icon to select the exchange-traded assets. The exchange-traded asset name will be displayed in the investment name box. TIP Click Clear to delete the selection, and then click Find to select a different exchange-traded asset. If placing a sell, the available units will also show. Select how to display the Order method. Enter the Quantity or Value. Confirm if advice has been given. Click Quote price/quote quantity. Trading User Guide 14
15 Exchange-traded assets (quote and deal) (continued) You are dealing in real time. A pop-up box will give the quote price for 10 seconds during which you can place the trade. It includes the units, unit price, charges and total amount. If you do not want to proceed or want to adjust the details, click Cancel. If you wish to accept the quote details and place the buy or sell, click Submit. TIP You can obtain a new quote after the 10 seconds have counted down. TIP Once a trade is completed a trading confirmation will be available to view in the client s document library. Trading User Guide 15
16 Bulk Trading The Platform allows bulk trading, enabling you to choose to switch out of an asset or a model portfolio within all Portfolios you have access to. The proceeds can be switched to cash, to an alternative asset or to several assets or a model portfolio. Select Actions & activities > Asset > Bulk trade. Select Choose asset to select the holding that you wish to bulk trade out of. TIP You can only bulk trade out of one asset or model portfolio at a time. Trading User Guide 16
17 Bulk Trading (continued) Single asset selection The Single asset selection screen allows you to select from either a previously created Shortlist of preferred assets, Model Portfolio, or the entire list of assets held under the Universe tab. Enter at least one search criteria after selecting the asset Type. Click Search and select the asset or model portfolio you wish to switch out of. Click the icon to select the asset or model portfolio. The asset will now be displayed in the Switch from table and a new table appears to be able to select assets or model portfolio to switch into. Allocate the percentage of the selected asset or model portfolio you wish to switch out of, in the Switch from table. You can allocate to cash, assets, model portfolios or a mixture of all in the Switch to table. To add assets click Choose asset and see the next section. To allocate to cash only, enter 100% in the Switch to table and click Next. Then see Select portfolio screen section. Trading User Guide 17
18 Bulk Trading (continued) The Asset selection screen allows you to select from either a previously created Shortlist of preferred assets, Model portfolio or the Platform list of available assets held under the Universe tab. Enter at least one search criteria after selecting the asset Type. Click Search. Click the check box to select an asset or model portfolio. Click Add. Click Ok. TIP More than one asset or model portfolio can be selected prior to clicking Add. TIP Search options allow you to narrow the asset list. TIP Evaluate Portfolio allows you to obtain an independent third party report on your selected assets in the FE tools. TIP If your firm has set a Preferred universe, which you do not wish to use, you will need to deselect Preferred universe to see all assets. Trading User Guide 18
19 Bulk Trading (continued) Complete the Allocation required for each asset or model portfolio to switch to. Click Next. Select portfolio The table on this screen will list all the accounts that are invested in the selected asset or model portfolio. Use the dropdowns to filter the accounts by firm or adviser as required and click Search. Click the relevant checkbox to select which accounts you wish the bulk trade to apply to. If you are ready to confirm, click the check box and then click Disclose and authorise. Trading User Guide 19
20 Bulk Trading (continued) You are then directed to the Disclose and authorise screen. From the Transaction type dropdown select Bulk Switch and click Filter. To identify the correct request, look under Created by and Date submitted. Select the icon adjacent to the relevant Bulk switch request. If you have your client s approval click the relevant Authorise checkbox. TIP You can save and exit the process and return to disclose and authorise at a later date if client authority has not yet been received. Select Dashboard > Firm Dashboard to save and exit. To return, select Actions and activity > Asset > Disclose and authorise from the Firm dashboard. You can then select authorise the trade. Note: If there are multiple requests you can consolidate the Charges information documents into one printable version. You will need to wait until all the documents have been produced before clicking Consolidate. Click Perform to confirm the bulk trade. TIP To view the status of all trades you can create an Investment instructions report via Information > Business reports. Trading User Guide 20
21 Zurich Intermediary Platform A better business experience NP (03/15) RRD For use by professional financial advisers only. No other person should rely on or act on any information in this advertisement when making an investment decision. This advertisement has not been approved for use with clients. Zurich is a trading name of Sterling ISA Managers Limited. Sterling ISA Managers Limited, authorised and regulated by the Financial Conduct Authority. Registered in England and Wales under company number Registered Office: The Grange, Bishops Cleeve, Cheltenham, GL52 8XX. Zurich Life Assurance plc is authorised and regulated by the Central Bank of Ireland and subject to limited regulation by the Financial Conduct Authority for the conduct of insurance business in the UK. Registered office: Zurich House, Frascati Road, Blackrock, Co Dublin, Ireland. Registered in Ireland under company number
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