6 th Edition. FLYHT Aerospace Solutions And IOSA Compliance

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1 6 th Edition FLYHT Aerospace Solutions And IOSA Compliance

2 Please Note: All the material below are ISARPs that have been copied directly from the IOSA Standards manual, and are areas where our FLYHT solutions can help your airline become IOSA compliant. Please note that becoming IOSA compliant is completed through an auditing process and therefore up to interpretation by the auditor. The ISARPs listed are areas where we believe our products and solutions can help an airline become IOSA compliant. That being said, our solutions can also be interpreted to help with compliance in more areas then were listed below.

3 Reference List from IOSA Standards Manual Section Page 1.1 Organization and Accountability Org Safety Management Org Management Commitment Org Communication Org Communication Org Provision of Resources Org Operational Planning Org Safety Risk Management Org Safety Risk Management Org Safety Assurace Org Flight Safety Analysis Program Org Flight Safety Analysis Program Org Flight Safety Analysis Program Org Quality Assurance Program Org.25 Flight Operations Communication and Co-ordination FLT.6 Flight Operations 1.5 Provision of Resources FLT.7 Flight Operations Quality Assurance Program FLT.15 Flight Operations Risk Management FLT.18 Flight Operations Risk Management FLT. 18 Flight Operations Safety Performance Monitorying and management FLT.19 Flight Operations Flight Crew Responsibilities FLT.48

4 Flight Operations Flight Preparation FLT.54 Flight Operations Fuel Weight and Balance / Flight Plans FLT.56 Flight Operations Airspace Rules FLT.64 Flight Operations In Flight Operations FLT.66 Flight Operations In FLIGHT operations FLT.67 Flight Operations Navigation and Facilities FLT.90 Flight Operations Aircraft s and Equipment Specifications FLT.91 Flight Operations Aircraft s and Equipment Specifications FLT.98 Dispatch Communications and Co-ordination DSP.9 Dispatch Provision of Resources DSP.10 Dispatch Records DSP.16 Dispatch Risk Managemenet DSP.20 Dispatch Safety Performance Monitorying and management DSP.21 Dispatch Flight Monitoring Procedures DSP.29 Dispatch Flight Monitoring Procedures DSP.30 Dispatch Flight Monitoring Procedures DSP.30 Dispatch Flight Monitoring Procedures DSP.30 Dispatch Flight Monitoring Procedures DSP.30 Aircraft Engineering and Maintenance Risk Management MNT.14 Aircraft Engineering and Maintenance Risk Management MNT.15 Aircraft Engineering and Maintenance Safety Assurance MNT.15 Aircraft Engineering and Maintenance Aircraft Maintenance Records MNT.18 Cabin Operations Communication CAB.3

5 Cabin Operations Risk Management CAB.9 Cabin Operations Risk Management CAB.9 Cabin Operations Safety Performance and Monittoring Management CAB.10 Cabin Operations Cabin Crew Requirements CAB.24 Cargo Operation Communication CGO.2 Cargo Operation Provision of Resources CGO.2 Cargo Operation Risk Management CGO.7 Cargo Operation Safety Performance and Monitoring Management CGO.8

6 Section 1: Organization and Management s 1.1 Organization and Accountability ORG The Operator shall have a management system that has continuity throughout the organization and ensures control of operations and management of safety and security outcomes. Safety Management ORG The Operator should have a safety management system (SMS) that is implemented and integrated throughout the organization to address the safety of aircraft operations 1.2 Management Commitment ORG The Operator shall have a corporate safety policy that: i) Reflects the organizational commitment regarding safety; ii) Includes a statement about the provision of the necessary resources for the Implementation of the safety policy; iii) Is communicated throughout the organization Note: Read Guidance Section. 1.3 Communication ORG The Operator shall have a communication system that enables an exchange of information relevant to the conduct of operations throughout the management system and in all areas where operations are conducted ORG The Operator should have processes for the communication of safety information to personnel throughout the organization in order to provide an awareness of the SMS. 1.6 Provision of Resources ORG The Operator shall ensure the existence of the necessary facilities, workspace, equipment and supporting services, as well as work environment, to satisfy operational safety and security requirements. 1.8 Operational Planning ORG The Operator shall ensure the management system includes planning processes for operations which: i) Define desired operational safety and security outcomes; ii) Address operational resource allocation requirements; iii) Take into account requirements originating from applicable external sources, including regulatory authorities and original equipment manufacturers. 3.1 Safety Risk Management ORG The Operator should have a program that includes a combination of reactive and proactive methods for safety data collection and analysis that are implemented and integrated throughout the organization to identify hazards that present existing or potential risks to aircraft operations. ORG The Operator should have a safety risk assessment and mitigation program that

7 includes processes implemented and integrated throughout the organization to ensure: i) Hazards are analyzed to determine the existing and potential safety risks to aircraft operations; ii) Safety risks are assessed to determine the requirement for risk mitigation action(s); iii) When required, risk mitigation actions are developed and implemented in operations. 3.2 Safety Assurance ORG The Operator should have processes for setting performance measures as a means to monitor the operational safety performance of the organization and to validate the effectiveness of safety risk controls. Flight Safety Analysis Program ORG The Operator shall have a flight safety analysis program that provides for the identification of hazards and the analysis of information and data associated with aircraft operations, to include: i) Implementation of systematic processes for identifying and analyzing hazards and potentially hazardous conditions; ii) Production of relevant analytical information and data for use by operational managers in the prevention of accidents and incidents. ORG The Operator shall have a process for identifying and investigating irregularities and other non-routine operational occurrences that might be precursors to an aircraft accident or incident. ORG The Operator shall have a flight data analysis (FDA) program that is non-punitive and contains adequate safeguards to protect data sources. The program shall include either: i) For aircraft of a maximum certified takeoff mass in excess of 27,000 kg (59,525 lb), a systematic download and analysis of electronically recorded aircraft flight data, or ii) for all aircraft, a systematic acquisition, correlation and analysis of flight information derived from a combination of some or all of the following sources: a) Aircraft flight data recorder (FDR) readouts; b) Confidential flight and cabin crew operational safety reports; c) Flight and cabin crew interviews; d) Quality assurance findings; e) Flight and cabin crew evaluation reports; f) Aircraft engineering and maintenance reports. Quality Assurance Program ORG The Operator shall have a quality assurance program that provides for the auditing and evaluation of the management system, and of operations and maintenance functions, to ensure the organization is: i) Complying with applicable regulations and standards of the Operator; ii) Satisfying stated operational needs; iii) Identifying areas requiring improvement; iv) Identifying hazards to operations.

8 1.4 Communication and Coordination SECTION 2 FLIGHT OPERATIONS (FLT) FLT The Operator shall have a communication system that enables and ensures an effective exchange of information relevant to the conduct of flight operations throughout the flight operations management system and among operational personnel. 1.5 Provision of Resources FLT The Operator shall have the necessary facilities, workspace, equipment and supporting services, as well as work environment, to satisfy flight operations safety and security requirements Quality Assurance Program FLT The Operator shall have a quality assurance program that provides for the auditing and evaluation of the flight operations management system and operational functions at planned intervals to ensure the organization is: i) Complying with applicable regulations and standards of the Operator; ii) Satisfying stated operational needs; iii) Identifying areas requiring improvement; iv) Identifying hazards to operations Safety Management Risk Management FLT The Operator should have processes implemented in the flight operations organization that include a combination of reactive and proactive methods for safety data collection and analysis to identify hazards that present existing or potential risks to aircraft operations. FLT The Operator should have a safety risk assessment and mitigation program implemented in the flight operations organization that specifies processes to ensure: i) Hazards are analyzed to determine the existing and potential safety risks to aircraft operations; ii) Safety risks are assessed to determine the requirement for risk control action(s); iii) When required, risk mitigation actions are developed and implemented in flight operations. Safety Performance Monitoring and Management FLT The Operator should have processes implemented in the flight operations organization for setting performance measures as a means to monitor the safety performance of the organization and to validate the effectiveness of risk controls.

9 3.10 Airspace Rules FLT The Operator shall have guidance that requires the flight crew to maintain a radio listening watch on the frequencies appropriate for the area of operation and as required by the applicable authorities. Such guidance shall include, as a minimum, an additional requirement for the flight crew to monitor: i) VHF emergency frequency (121.5MHz); a) On long-range over-water flights or on flights that require the carriage of an emergency locater transmitter (ELT), except during those periods when aircraft are carrying out communications on other VHF channels, or when airborne equipment limitations or flight deck duties do not permit simultaneous guarding of two channels; b) If required by the applicable authorities, in areas or over routes where the possibility of military intercept or other hazardous situations exist. ii) If required by the applicable authorities, the appropriate common frequency used for inflight communication in designated airspace without ATC coverage. Guidance The use of SELCAL or SATCOM could relieve the radio listening watch responsibility of this provision, but not the requirement for VHF emergency and/or IFBP frequency monitoring In-flight Operations FLT If the operator conducts ETOPS, the Operator shall have guidance that includes: i) Procedures to ensure proper conduct of such operations; ii) A requirement for flight crews to monitor weather information for ETOPS alternate(s) during the en route phase of a flight. 4.3 Aircraft s and Equipment Specifications FLT The Operator shall ensure all aircraft in its fleet are equipped with: i) Instrumentation and/or avionics, readily visible to the intended pilot flight crew member, necessary to conduct operations and meet applicable flight parameters, maneuvers and limitations; ii) Equipment necessary to satisfy applicable operational communication requirements, including emergency communication; iii) Avionics, equipment and/or components necessary to satisfy applicable navigation requirements, provide necessary redundancy and, as applicable, authorized by the State for use in RNP, MNPS and/or RVSM operations; iv) Avionics, instrumentation and/or radio equipment necessary to satisfy applicable approach and landing requirements; v) Other components and/or equipment necessary to conduct operations under applicable flight conditions, including instrument meteorological conditions.

10 4.3 Aircraft s and Equipment Specifications FLT The Operator shall ensure all aircraft in its fleet with a maximum certificated takeoff mass in excess of 5,700 kg (12,566 lb) are equipped with an FDR that: i) Does not utilize photographic film or engraving metal foil; ii) After 1 January 2012, is not of the analog type utilizing frequency modulation (FM); iii) Is capable of recording, as a minimum, the last 25 hours of aircraft operation; iv) Records time, altitude, airspeed, normal acceleration and heading; v) Is of a type that is in accordance with requirements of the Authority.

11 SECTION 3 OPERATIONAL CONTROL AND FLIGHT DISPATCH (DSP) 1.4 Communication and Coordination DSP The Operator shall have a communication system that enables an exchange of information relevant to operational control throughout the management system and in areas where operations are conducted. 1.6 Provision of Resources DSP The Operator shall have the necessary facilities, workspace, equipment and supporting services, as well as work environment, to satisfy operational control safety and security requirements. 1.8 Records DSP The Operator shall have a process or procedures to record and retain, for a period of time determined by the Operator or the Authority, operational information and data for each flight, and, as a minimum, such retained flight information and data shall be in accordance with the specifications in 1.12 Safety Management Risk Management DSP The Operator should have processes implemented in the organization responsible for the operational control of flights that include a combination of reactive and proactive methods for safety data collection and analysis to identify hazards that present existing or potential risks to aircraft operations. Safety Performance Monitoring and Management DSP The Operator should have processes implemented in the organization responsible for the operational control of flights for setting performance measures as a means to monitor the safety performance of the organization and to validate the effectiveness of risk controls. 3.6 Flight Monitoring Procedures DSP If an FOO or FOA is utilized in a shared system of operational control, the Operator shall have procedures and equipment that ensure effective communication between the: i) FOO and the PIC; ii) If applicable, FOA and the PIC; iii) FOO, PIC and maintenance. DSP If required by the State, the Operator shall have a system of operational control that includes flight monitoring for the duration of a flight and ensures timely notification to the Operator by the PIC of en route flight movement and/or significant deviation from the operational flight plan. DSP The Operator should have a system of operational control that includes flight monitoring for the duration of a flight and ensures timely notification to the Operator by the PIC of en route flight movement and/or significant deviation from the operational flight plan. DSP The Operator shall have procedures to ensure that the inadequacy of any facilities

12 observed during the course of flight operations is reported to the responsible authority without undue delay, and to further ensure that information relevant to any such inadequacy is immediately disseminated to applicable operating areas within the Operator s organization. DSP The Operator shall have guidance and procedures to ensure notification to the Operator when a flight has been completed.

13 SECTION 4 AIRCRAFT ENGINEERING AND MAINTENANCE (MNT) 1.12 Safety Management Risk Management MNT The Operator should have processes in maintenance operations that include a combination of reactive and proactive methods for safety data collection and analysis to identify hazards that present existing or potential risks to aircraft operations. MNT The Operator should have a safety risk assessment and mitigation program in maintenance operations that specifies processes to ensure: i) Hazards are analyzed to determine the existing and potential safety risk(s); ii) Safety risks are assessed to determine the requirement for risk control action(s); iii) When required, risk mitigation actions are developed and implemented. MNT The Operator should have processes for setting performance measures as a means to verify the safety performance of maintenance operations and to validate the effectiveness of risk controls. MNT The Operator shall have processes to ensure, when an aircraft becomes involved in an accident or incident, the related flight recorder records and, to the extent possible, the associated flight recorders are preserved and retained in safe custody pending disposition in accordance with the appropriate investigation. 3.1 Aircraft Maintenance Records MNT The Operator shall have processes to ensure, when an aircraft becomes involved in an accident or incident, the related flight recorder records and, to the extent possible, the associated flight recorders are preserved and retained in safe custody pending disposition in accordance with the appropriate investigation.

14 SECTION 5 CABIN OPERATIONS (CAB) 1.3 Communication CAB If the Operator conducts passenger flights with cabin crew, the Operator shall have a communication system that enables and ensures an exchange of information relevant to the conduct of cabin operations throughout the cabin operations management system and in all areas where operations are conducted Safety Management Risk Management CAB If the Operator conducts passenger flights with cabin crew, the Operator should have processes implemented in the cabin operations organization that include a combination of reactive and proactive methods for safety data collection and analysis to identify hazards that present existing or potential risks to aircraft operations. CAB If the Operator conducts passenger flights with cabin crew, the Operator should have a safety risk assessment and mitigation program implemented in the cabin operations organization that specifies processes to ensure: i) Hazards are analyzed to determine the existing and potential safety risks to aircraft operations; ii) Safety risks are assessed to determine the requirement for risk control action(s); iii) When required, risk mitigation actions are developed and implemented in cabin operations. Safety Performance Monitoring and Management CAB If the Operator conducts passenger flights with cabin crew, the Operator should have processes implemented in the cabin operations organization for setting performance measures as a means to monitor the safety performance of the organization and to validate the effectiveness of risk controls. 3.1 Cabin Crew Requirements CAB If the Operator conducts passenger flights with cabin crew, the Operator shall have a process to ensure flight time, flight duty periods and rest periods for cabin crew members are recorded and retained for a minimum period of time in accordance with applicable regulations.

15 SECTION 7 CARGO OPERATIONS (CGO) 1.3 Communication CGO If the Operator transports revenue cargo, the Operator shall have a communication system that enables an effective exchange of information relevant to the conduct of cargo operations throughout the management system for cargo operations and among operational personnel. 1.4 Provision of Resources CGO If the Operator transports revenue cargo, the Operator shall ensure the existence of the necessary facilities, workspace, equipment and supporting services, as well as work environment, to satisfy cargo operations safety and security requirements Safety Management Risk Management CGO If the Operator transports revenue cargo, the Operator should have processes implemented in cargo operations that include a combination of reactive and proactive methods for safety data collection and analysis to identify hazards that present existing or potential risks to aircraft operations. Safety Performance Monitoring and Management CGO If the Operator transports revenue cargo, the Operator should have processes implemented in the cargo operations organization for setting performance measures as a means to monitor the safety performance of the organization and to validate the effectiveness of risk controls.

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