DCOM Group Project 2: Usability Testing. Usability Test Report. Tim Harris, Zach Beidler, Sara Urner, Kacey Musselman

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "DCOM 131-01. Group Project 2: Usability Testing. Usability Test Report. Tim Harris, Zach Beidler, Sara Urner, Kacey Musselman"

Transcription

1 0 DCOM Group Project 2: Usability Testing Usability Test Report Tim Harris, Zach Beidler, Sara Urner, Kacey Musselman

2 1 Table of Contents Introduction... 2 Purpose... 2 Heuristic... 3 Participants... 3 Methodology... 4 Test Type... 4 Testing Conditions... 5 Characteristics of Users... 5 Length and Format of Tests... 7 Findings/Test Results... 7 Post-task, post-test results Recommendations: Conclusion: Appendices Appendix A Appendix B Appendix C Appendix D Appendix E

3 2 Introduction Job Center is a website that most Lebanon Valley College students will utilize during their time here. Run by Career Services and available through MyLVC, it is a career database with resources to obtain help with resumes, interviews, etc, databases of both possible internship and job openings as well as alumni willing to be career mentors, and much more. One chooses to attend college in order to ultimately go out into the workforce and have a career, and this site is meant to help students further themselves professionally. When you know how to conduct yourself in a work setting and demonstrate the communications skills and knowledge required of your desired field, you will stand out amongst other potential hires. It is Job Center s goal to make the professional world accessible for students of Lebanon Valley College. Purpose Our purpose in conducting this usability test was to make sure that the site functions properly, and most importantly that students were able to make sense of the site s many features and accomplish their goals. We had several concerns related to the site s structure and were curious to see how real LVC students would interact with the site. Our testing consisted of several subjects who had not visited the Job Center site before, so that allowed us to see if students could successfully navigate the site to accomplish certain tasks without any prior instruction.

4 3 Heuristic The main heuristic that we chose to focus on was efficiency. College students want to find internships, but they can t take long doing it. They have papers to write and exams to study for. We wanted to test to make sure that the structure of the site allowed for quick and simple use, and that a student could get in and out within reasonable time and get what they wanted accomplished. Participants This sections describes the test subjects for our usability test, reasons why selected them for participation, and information gathered during pre-testing. The Lebanon Valley College Job Center s primary audiences are LVC students. The sites purpose is to help find future jobs/internships for students, along with creating career connections, and providing other services. Our group decided to gather five to seven test subjects that were students at Lebanon Valley College in order to observe whether the Job Center is accomplishing its purpose effectively and efficiency. Since any student can use this resource, our goal was to get a diversified group of participants so that we can test if students in any major or class year can accomplish their goal when using the Job Center. In order to record pre-test screen data, we asked each test subject to answer several pre-tests questions.

5 4 Our group asked for: For their current class year. What their major(s) and minor(s) they are currently. Where their hometown was located. Whether they used or have not used Job Center before. How often they used Job Center if they did use it before. If they have not used before, what functions do they think the site will have. From the pre-test date, test subjects ranged from freshman to senior class standings and most were not in the same major. Every participant lived in a different hometowns, even one subject was from Connecticut. Surprisingly, our group found that only three out of eight participants have used the Job Center before. Methodology Test Type The usability test we performed for the Job Center website was used to inform us on what some of the issues with it could be. Prior to running the tests, we gathered information from different sources along with doing our own research. We spoke directly with Career Services and asked them what it was on Job Center that they specifically wanted us to test. We then went through on our own and wrote down what all the reasons are that people go on job center. After that we ordered those things and decided which are the most important things that we wanted to focus on.

6 5 After the usability tests were finished, we gathered all of the information and organized the results in a way that was easy for us to understand. From there we looked at how difficult it seemed for people to complete the task and that helped us judge on what needed improvements. We also took track of time to see how difficult it was for a user to figure out how to do a task, which then brought into legibility with the site and how well mental models were followed. Testing Conditions All of our usability testing was done in the usability lab. We had the test subject in the testing room with a moderator, while the other group members were observing in the observation room. The moderator did change because we wanted to make sure who ever knew the test subject would be the one to moderate them. All who moderated followed a specific script to keep things consistent. The moderator sat behind the test subject and out of the way while being there just in case any help or guidance was needed with the tasks. We also each explained to our test subjects to do the thing out loud method just to give us a better idea of their brain process through the test. Each subject used Internet Explore so everyone was consistent on the browser type. Testing was done on the usability lab computer and we used Morae for recording the test along with the date. The observers were the ones who were using Morae by taking notes and using the timer for tasks during the test. Nothing extra was then used except for what we were given. Characteristics of Users We had a total of eight test subjects and these were all friends of people within our groups. All test subjects were students at LVC and they ranged from freshman to seniors.

7 6 We wanted to make sure that we got users who have used the site before along with those who have never used it before. It was also important that we got a mix of majors and interests because depending on what that is, they may be more comfortable with navigating unknown websites and they will also get different search results. Below is a table description of our test subjects and the questions summing up the pre-test that we gave them. Test Subject Year Major(s) Hometown Have you used Job Center? How often? Why? 1 FR Actuarial Science Millersville No 2 FR Accounting/ Reading No Business 3 SO Actuarial Science South Harrison, NJ No 4 JR Elementary Ed./ Milford, CT No Special Ed. 5 SO Psychobiology Jonestown No 6 JR Digital Communications New Cumberland Yes Not often Internships 7 SR Math Allentown Yes Once or Twice Resume help 8 SR Math Cape May Yes Often Job search/job fairs

8 7 Length and Format of Tests Each test we stayed consistent with how we ran it and we kept scripts for the ones directly involved with the test subject. When it was time for the test to start, the moderator would go out and get the subject, then bring them into the test room. At that point the moderator would begin to read the script on what the test was for and the process of the test. We then gave them the consent form and asked the subject to fill out a pre-test questionnaire. When the subject was done they would be told to turn the page and begin the test. Once it was over we asked for them to fill out a post-test questionnaire and then they were free to leave. We left 30-minute time periods between each test and had no problems. Generally each test lasted anywhere from 5 to 15 minutes depending on the subject. Findings/Test Results This section gives an overview of our findings from the usability tests and test results. Test Subjects provided our group with qualitative data in the form of comments, behaviors, and facial expressions. During observation, many findings and result were found to be surprising. The very first startling finding during each test is that many students were unable to find the LVC Job Center without assistance. As seen on Table 1, four out of the eight test subjects only knew where and how to get to the Job Center correctly, often showing faces of confusion. Participants that were lost in finding the Job Center received assistance in order to further

9 8 the test. Also three of the four that did not know how to get Job Center went to the Career Services page on the Lebanon Valley College site. These actions made by the participants show that they are aware of the connection between Career Services and Job Center. Table 1. Task A: Navigation Success and Failure (needed assistance) Participant Success Failure (needed assistance) #1 X #2 X #3 X #4 X #5 X #6 X #7 X #8 X Simple and broad informational tasks such as finding the Resume Creator and Resource Library had the largest successful rate (Table 2 and Table 3) with both resulting in seven out of eight subject able to complete the tasks.

10 9 Table 2. Task B: Resume Creator Success and Failure Participant Success Failure #1 X #2 X #3 X #4 X #5 X #6 X #7 X #8 X Table 3. Task C: Resource Library Success and Failure Participant Success Failure #1 X #2 X

11 10 #3 X #4 X #5 X #6 X #7 X #8 X Unexpectedly, once the user was able to get on the Job Center site, some participants still had trouble to get access to the site. This was due to the fact they never have been on the Job Center before. Two out of eight users saw a page that needed them to submit a profile in order to access the Job Center. Participant #5 and #6 had this issue and even though there was a paragraph of instructions below a Submit Profile button, they decided to go back to the Career Services page for answers. When it came to the efficiency in accomplishing each task, two out of eight participants were able to finish finding the Resume Creator within 12 seconds. According to Table 4, two out of eight participants found the Resume Creator within 30 to 45 seconds. Participant #6, failed to find the correct Resume Creator, and found other info on resumes on the Career Services page. Table 4. Task B: Resume Creator Time on Task

12 11 Participant Under 30 sec. 30 sec. 1 min. 1 min. 1 1/2 min. Over 2 min. 1 1/2 min. 2 min. #1 46 sec. #2 1 min. and 15 sec. #3 1 min. and 2 sec. #4 48 sec. #5 3 min. #6 1 min. and 31 sec. #7 43 sec.

13 12 #8 32 sec. Six out of eight users completed the Resource Library task under a minute and easily found the Resource Library link on the Home page. Seven out of eight subjects, shown on Table 6 were able to find the correct folder on the Resource Library within a couple seconds after they found the correct page. Table 6. Task C: Resource Library Time on Task Participant Under 30 sec. 30 sec. 1 min. 1 min. 1 1/2 min. Over 2 min. 1 1/2 min. 2 min. #1 32 sec. #2 52 sec. #3 6 sec. #4 48 sec.

14 13 #5 20 sec. #6 1 min. and 59 sec. #7 19 sec. #8 11 sec. When looking for information on On-campus interview, only four out of eight subjects were able to find the information as shown on Table 7. Most of the participants would often hover over every nav link and still miss the On-campus interview link. Table 7. Task D: Search Success and Failure on Finding On-Campus Interview Participant Success Failure #1 X

15 14 #2 X #3 X #4 X #5 X #6 X #7 X #8 X Navigation or information architecture caused a problem for users in order to find the correct page like Mentor (Career Connections). Overwhelming the subject with three nav bars also confused the user in order to find the on-campus interviews or resume creator. Even worse results were found when subjects attempted to find a job with the ID number. Only one out of eight subjects was successful at using the advance search and finding the Job ID search box. The other participants received no results because they used the Keyword search box with the ID number in it. Most of the subject had a face of disgust and were perplexed from the result feedback. Resulting in several to skip the task and move on to the next task. As a result, three of those seven found the correct job when moving forward with tasks instructing to open advance search. Participants had also trouble trying to find narrow or specific information like a job/internship they would be interested in. As shown on Table 8, five out of eight subjects

16 15 couldn t find a job/internship they would be interested in because of various reasons. Several participants used Job Location and were unable to find a job in their location. For example, participant #4 input a Zip code in Job Location and couldn t find anything as a job near their hometown. Participant #2 was the only user able to find a job/internship near their hometown. Most subjects utilized their majors and were unable to stumble on any job/internship they would be interested in. Table 8. Task D: Search Success and Failure on Finding Job/Internship Participant Success Failure #1 X #2 X #3 X #4 X #5 X #6 X #7 X #8 X Table 9. Task D: Search Categories Used Searching for Job/Internship

17 16 Category #1 #2 #3 #4 #5 #6 #7 #8 Keyword Position X X X X X Type Job ID Majors X X X X Job Category X X Type of Business X X Classificatio n X Job Location X X Mentor (Career Connection) search resulted with six out of eight (Table 10) able to find an alumnus in a field of their interest. The other two couldn t find one for various reasons, most were from the use of Industry and not having the industry they desired. For example, subject #5 was confused on with the broad industry name sciences. Table 10. Task D: Search Success and Failure on Finding Mentor

18 17 Participant Success Failure #1 X #2 X #3 X #4 X #5 X #6 X #7 X #8 X Overall, Job Center s flexibility and efficiency of use relies on the user s experience with the system. Participants are able to quickly find simple and broad information like a Resume Creator and Resource Library. Yet, at times navigation can get in the way when accomplishing the task as fast as possible. On the other hand, most participants are unable to find more specific information like a job/internship due to the available search options to the user. Advance search can be effective when correctly used; however, the industry and job location search bars can be faulty. Throughout the tests, we were able to gain rich qualitative feedback from many subjects. For example, participant #5 could not find his/her correct industry and explained it only says sciences. In addition, a couple search

19 18 categories confused the participants. For example, participant #3 stated there is a lot of the same things that are serving the same purpose like Type of Business seems to be very similar to Job Category. Post-task, post-test results With our post-task questionnaire, we decided to ask five questions with a rating system of 1 to 5. 1 meant that you strongly disagree and 5 meant that you strongly agreed with 3 being neutral. Most of our questions had answers that either strongly agreed with the question or strongly disagreed, which then balanced the average out to neutral. This is also because some of our test subjects either really struggled or were pretty successful in doing the tasks. We did get a pretty good idea of what tasks were a struggle and which were not, by doing our tests, but this was another way to see exactly what the test subject thought. Below are all of our findings and the questions that we asked for the post-test. Each participant s answer was averaged out to one number, which is where the average rate for each question comes from. Post-test questions 1. To what extent did you utilize the instructions on the career services website?

20 19 2. How difficult did you find it to complete these tasks? 3. After doing these tasks, how comfortable are you with Job Center? 4. Do you think this site would accomplish your goal of job searching? 5. Would you use this site again for job searching? Question # Average Rating Recommendations:

21 20 When examining the findings of the usability test conducted on the LVC job center site, it becomes clear that the site should make several changes. These changes will decrease the amount of kinematic and cognitive load on users while improving the overall efficiency of the site. Additionally, by making the following changes it will increase the likelihood of students actually using the job center site for its intended purposes. The first recommendation for the LVC job center site would be to make it easier to locate. Of all the tasks listed in the usability test, having students simply navigate to the job center site resulted in a significant amount of failures. This could be solved by making a link to the job center site on the actual LVC website. Also, an additional recommendation to improve the job center page would be to limit the content on the home page. The immense amount of content contributed to confusion amongst participants and decreased the overall efficiency of the site. A way that this could be improved upon would be to use a few key words to describe the links used on the home page. A third and final recommendation for the site would be to eliminate the multiple navigation bars. By having multiple navigation bars, users were unsure of where they should begin looking for information regarding their tasks. Developing a hierarchy of needs and establishing several key categories to organize the pages content could certainly resolve this issue. Conclusion:

22 21 Overall, after conducting a usability test on the LVC job center website it became clear that the page has several inefficiencies. This was determined by having participants complete several tasks that included: navigating to the website, finding the resume creator, locating the resource library, locating an on campus interview, discovering a potential job and finally, finding a mentor. This test evaluated the efficiency heuristic by looking at the time it took each participant to complete each task. However, by taking into consideration the several recommendations for the LVC job center site, students will then be enable to fully utilize all of the features and resources of the website. Appendices Appendix A. Test Script 1. Take Subject into testing room 2. Say:

23 22 My name is and I want to thank you for coming here to help our group help us test the flexibility and efficiency of use of LVC s Job Center. Our purpose is to see how efficient the Job Center at accomplishing several goals for users like yourself. As you can see, there are cameras set up to record your audio and actions that you do on this computer. Also behind this one mirror is a group of observers that will observe, analyze, and take notes on the how you complete each task during this test. First, you will fill out a pre-test form. Then, for the actual test you will be performing several tasks that are listed on a sheet instructing what to do on Job Center. After, you then fill out a quick post-test form. I realize that thinking out loud is not normal when using sites; however, doing it throughout will provide many insights on the efficiency of the Job Center. For example, you could say something like I really like this because. or I am confused in what to do here. I would appreciate if you could read and sign this consent form for further information on this usability test Thank you. Do you have any questions or concerns before we start the test? 3. Hand the participant the pre-test form. 4. After pre-test: hand them the test tasks. 5. After test: hand them the post-test questions.

24 23 Appendix B. Usability Pre-Test Questions What year are you? FR SO JR SR What is your major(s)? What is your minor(s)? Where is your hometown? Have you ever used the LVC Job Center website? Yes No If yes how often? For what purpose do you use it? If no, what functions do you expect this site do have? Appendix C. Usability Test Tasks Test

25 24 Please perform each task as stated. You may have difficulty with certain tasks, but it is important to at least attempt each one. Pre-Test: Open Internet Explorer from the Desktop Navigate to LVC.edu Test: Task A: Navigation 1. Find Job Center Task B: Resume 1. Find the Resume Creator 2. Go back to the home page Task C: Resource Library 1. Navigate to Resource Library 2. Find help on how to make a cover letter Task D: Search 1. When is the Advertising Specialty Institute holding an interview at LVC? 2. Do a search for Job 7328

26 25 3. Using the Advanced Search, find a job/internship that you would be interested in 4. Using Career Connections, find an alumnae currently working in a field you are interested in 5. Close out the career services website End of Test Appendix D. Usability Post-Test Questions Please rate the questions Being you strongly disagree, 5 being you strongly agree and 3 being neutral. 1. To what extent did you utilize the instructions on the career services website? How difficult did you find it to complete these tasks? After doing these tasks, how comfortable are you with Job Center? Do you think this site would accomplish your goal of job searching?

27 Would you use this site again for job searching? Appendix E. Usability Test Notes 4/14/14 Subject 1 Went to Career Services site Didn t see Job Center- Job Center like on site doesn t take you to Job Center Found Resume Creator, took a while Does lots of scrolling Didn t find on campus interview- went to job/internship section instead of On-Campus Used Keyword incorrectly Really struggling Subject 2 Went to Student Life to find Job Center Went into My Profile once on Job Center- unnecessary for tasks presented Accidentally clicked on a link to take him to LVC.edu when he wanted to go to the home page of Job Center

28 27 Found cover letter help Keeps going to the Resource Library to look for things Went to/ can t find on campus interviews Used directions to find 6378 Found a job he would be interested in, had trouble with the search options (too narrow) Subject 3 Clicked on Student Life Back to the home page Offices Moderator instructs to use MyLVC Resource Library Clicks down arrow on Resume Builder Then finds Resume builder Doesn t use advanced search at first then is able to find the 6378 job Was not successful in finding a job/ internship related to her interests (actuarial science) Subject 4 Found Job Center easily One mistake before Resume Confused faces Found Resource Library and Cover letter help Command+F- Used to search the words so they would be highlighted on the screen?

29 28 Flustered faces Couldn t find ASI or 6378 Whoa - Accidentally clicked on link that took her to the Career Services site and off Job Center Not even using Job Center anymore- completely lost Searching the school site for things- not Job Center Puts Job ID # into the keyword box Accidentally typed in the wrong ID number Doesn t know what Job Category is Too specialized of a search- no good results Put zip code in job location Didn t find job or alumni Subject 5 Is it on MyLVC? Found Job Center Hasn t ever logged in- Submit Profile page Confused, keeps leaving page and coming back to it Finally clicks submit profile Found Resume Creator Found cover letter help

30 29 Going through all jobs page by page instead of typing in the ID Everyone keeps typing the ID # in the Keyword slot Couldn t find a job Making the search more specific Observant of the links- unlike previous subjects it seemed Subject 6 Doesn t know where Job Center is Went to About LVC??? Offices, Student Life, etc Finally goes to My LVC (after assistance) Has never been on it Doesn t understand to submit his profile??? Doesn t take time to read the directions below the Submit Profile button FINALLY submits profile Thought he found Resume Creator but didn t Found Resource Library Really struggling Found Career Connections right away- Couldn t find Graphic Design Didn t find a mentor Most seem to not utilize the Advanced Search Subject 7 Got right into Job Center

31 30 Found Resume Creator Using Keyword for Job ID Really fast- has used the site before Subject 8 *I didn t take notes on this subject because she was the extra person after Jess Finlayson*

Usability Test Results

Usability Test Results Usability Test Results Task: Starting Position: 1 Home Scene Lauren DiVito March 6, 2014 Moderator Script: Evaluation Measures: Notes to Moderator: Task: Starting Position: Moderator Script: Evaluation

More information

Ux test SU Bookstore SAINT CHRISTOPHER MONTERROSO 2012. By: St. Christopher Monterroso

Ux test SU Bookstore SAINT CHRISTOPHER MONTERROSO 2012. By: St. Christopher Monterroso Ux test SU Bookstore SAINT CHRISTOPHER MONTERROSO 2012 By: St. Christopher Monterroso Contents INTRODUCTORY SUMMARY 2 The Test About The Seattle University Online Bookstore Test Plan 4 Purpose, Goals,

More information

Usability Test Script

Usability Test Script Usability Test Script Session 1 [date & time] [participant s name and location] [investigator s names] Step 1. Introducing yourself & read instructions Hi, my name is [ ] and I m going to be walking you

More information

A Usability Test Plan for The San Antonio College Website

A Usability Test Plan for The San Antonio College Website A Usability Test Plan for The San Antonio College Website (2012) Prepared for Julie Cooper and Mark Goodspeed Contributors of the San Antonio College Website San Antonio, Texas by Cristal Palomino, Shelby

More information

Career Advising in Action: Try It and Apply It Workinar Handout

Career Advising in Action: Try It and Apply It Workinar Handout Career Advising in Action: Try It and Apply It Workinar Handout Gordon s 3-I Process Virginia Gordon. (2006). Career Advising: An Academic Advisors Guide. Questions and comments for the INQUIRE phase of

More information

Usability Test Results CyberLynx Annotator for Lotus 1-2-3. Executive Summary

Usability Test Results CyberLynx Annotator for Lotus 1-2-3. Executive Summary Usability Test Results CyberLynx Annotator for Lotus 1-2-3 Executive Summary John Milanski ENG525 Usability Testing 25 Mar 1997 1 2 O VERVIEW Formal usability tests how well your software performs with

More information

The Three-Store Problem A Lesson with Fifth Graders

The Three-Store Problem A Lesson with Fifth Graders The Three-Store Problem A Lesson with Fifth Graders by Marilyn Burns From Online Newsletter Issue Number 18, Summer 2005 The December 2003 issue of Teaching Children Mathematics (volume 10, number 4) contained

More information

Module 1: The Career Planning Process: An Overview Transcript

Module 1: The Career Planning Process: An Overview Transcript Module 1: The Career Planning Process: An Overview Transcript Introduction (video clip 1) Hello, everyone. I m Jennifer from the Boise State University Career Center, and you re completing the first in

More information

Facilitator Script Slacker Usability Test Portable OOBE

Facilitator Script Slacker Usability Test Portable OOBE Facilitator Script Slacker Usability Test Portable OOBE June 2-3, 2008 This is a rough script for the usability test facilitator. The script shows flow and intent. Deviation from the script will be necessary

More information

Copyright 2010 You have giveaway rights to this report. Feel free to share.

Copyright 2010 You have giveaway rights to this report. Feel free to share. Article Marketing Magic Copyright 2010 You have giveaway rights to this report. Feel free to share. Table of Contents What Is Article Marketing?...3 The History of Article Marketing...7 Article Marketing

More information

Usability Testing. Credit: Slides adapted from H. Kiewe

Usability Testing. Credit: Slides adapted from H. Kiewe Usability Testing Credit: Slides adapted from H. Kiewe Materials for this class Readings: Nielsen, Why You Only Need to Test with 5 Users Dickelman, Usability Testing -- Fear and Loathing on the Keyboard

More information

User Testing Report An Analysis of METRO.org

User Testing Report An Analysis of METRO.org User Testing Report An Analysis of METRO.org Hannah Goldstein, Michelle Magnotta, & Julie Robbins 1 Table of Contents Executive Summary 3 Introduction 4 Methodology 4 Findings & Recommendations 6 Conclusion

More information

How to Study Mathematics Written by Paul Dawkins

How to Study Mathematics Written by Paul Dawkins How to Study Mathematics Written by Paul Dawkins Before I get into the tips for how to study math let me first say that everyone studies differently and there is no one right way to study for a math class.

More information

Emergency Volunteer. by counselors and other people I talked to that I would be required to do Service

Emergency Volunteer. by counselors and other people I talked to that I would be required to do Service Matt Szpara December 9, 2004 Gottlieb Memorial Hospital Emergency Volunteer When first going into the Scholars Program at Triton College, I was told by counselors and other people I talked to that I would

More information

Book 3 Cost Estimating in an Agile Development Environment. (early release)

Book 3 Cost Estimating in an Agile Development Environment. (early release) Book 3 Cost Estimating in an Agile Development Environment (early release) Book 3: Cost Estimating in an Agile Development Environment In this third book I ll use the slides I gave at a speech several

More information

Hello, my name is Jessica and I work in Human Resources for Target Corporation.

Hello, my name is Jessica and I work in Human Resources for Target Corporation. University of St. Thomas Career Development Center Streaming Audio 4 Sections Interviewing Script Preparing for Interviews Hello, my name is Jessica and I work in Human Resources for Target Corporation.

More information

Hidden Job Market. Remember, you are in a worksite setting! Hello, trainees. Today we will cover the hidden job market.

Hidden Job Market. Remember, you are in a worksite setting! Hello, trainees. Today we will cover the hidden job market. 7 Finding the Hidden Job Market step Overview OBJECTIVES \ Locate the Hidden Job Market \ Network with the Hidden Job Market \ Telemarket Yourself It is said that more than 75 percent of all jobs are never

More information

Medical Assistant Fall 2014 Student SLO Report. 1. What did you like about this program?

Medical Assistant Fall 2014 Student SLO Report. 1. What did you like about this program? 1. What did you like about this program? I loved the instructors, they were so knowledgable. I also loved all of the hands on experience. I liked that this program taught me such a variety of skills. Along

More information

April 30, 2009. Assignment 4. Instructional Design for Conversion of Legacy FrameMaker Documentation to the new Xerox Branding

April 30, 2009. Assignment 4. Instructional Design for Conversion of Legacy FrameMaker Documentation to the new Xerox Branding April 30, 2009 Assignment 4 Instructional Design for Conversion of Legacy FrameMaker Documentation to the new Xerox Branding Xerox and the sphere of connectivity design are trademarks of Xerox Corporation

More information

Facebook Paper App Usability Test. Sam Kahle Brandon Frye Gary Barber Maria Tran

Facebook Paper App Usability Test. Sam Kahle Brandon Frye Gary Barber Maria Tran Facebook Paper App Usability Test Sam Kahle Brandon Frye Gary Barber Maria Tran 1 Executive Summary Paper is a free, content management app built by Facebook for mobile devices that helps users view, organize,

More information

On-Campus Employer Guide

On-Campus Employer Guide On-Campus Employer Guide How to navigate the Career Connections Opportunities Board WELCOME! This guide will help you navigate our online job system the Career Connections Opportunities Board. With this

More information

Club Accounts. 2011 Question 6.

Club Accounts. 2011 Question 6. Club Accounts. 2011 Question 6. Anyone familiar with Farm Accounts or Service Firms (notes for both topics are back on the webpage you found this on), will have no trouble with Club Accounts. Essentially

More information

The Social Accelerator Setup Guide

The Social Accelerator Setup Guide The Social Accelerator Setup Guide Welcome! Welcome to the Social Accelerator setup guide. This guide covers 2 ways to setup SA. Most likely, you will want to use the easy setup wizard. In that case, you

More information

Agent s Handbook. Your guide to satisfied customers

Agent s Handbook. Your guide to satisfied customers Agent s Handbook Your guide to satisfied customers Introduction LiveChat is a tool that facilitates communication between a company and its customers. Agents who wield that tool use it to make customers

More information

Memo. Open Source Development and Documentation Project English 420. instructor name taken out students names taken out OSDDP Proposal.

Memo. Open Source Development and Documentation Project English 420. instructor name taken out students names taken out OSDDP Proposal. Memo Date: 11/3/2005 To: From: RE: instructor name taken out students names taken out OSDDP Proposal Description: The Wikipedia encyclopedia was introduced in 2001. It is a free encyclopedia that anyone

More information

Power Tools for Pivotal Tracker

Power Tools for Pivotal Tracker Power Tools for Pivotal Tracker Pivotal Labs Dezmon Fernandez Victoria Kay Eric Dattore June 16th, 2015 Power Tools for Pivotal Tracker 1 Client Description Pivotal Labs is an agile software development

More information

Attachment A UW-Stout Cooperative Education Students Qualitative Data from 2007-2008

Attachment A UW-Stout Cooperative Education Students Qualitative Data from 2007-2008 Attachment A UW-Stout Cooperative Education Students Qualitative Data from 2007-2008 All of the Cooperative Education students complete an evaluation of their Cooperative Education experience when they

More information

Welcome to the University of Central Florida Online Employment System Applicant Tutorial

Welcome to the University of Central Florida Online Employment System Applicant Tutorial Welcome to the University of Central Florida Online Employment System Applicant Tutorial Online Employment System Training for UCF Applicants This presentation will take approximately 20 minutes. Click

More information

What do I need to complete a college application? (And why should I care about this if I m not planning on going to college?

What do I need to complete a college application? (And why should I care about this if I m not planning on going to college? College Application Basics 1 APPLYING TO COLLEGE The BIG Idea What do I need to complete a college application? (And why should I care about this if I m not planning on going to college?) AGENDA Approx.

More information

Searching for a Job: On-Campus, Off-Campus, and Post-graduation Employment 02/26/14 10:00 AM - 02/26/14 11:00 AM Message

Searching for a Job: On-Campus, Off-Campus, and Post-graduation Employment 02/26/14 10:00 AM - 02/26/14 11:00 AM Message Searching for a Job: On-Campus, Off-Campus, and Post-graduation Employment 02/26/14 10:00 AM - 02/26/14 11:00 AM Message donnab60: Good morning -- I have a daughter who received her Secondary Education

More information

I use several different introductions when it comes to calling purchased leads or leads that I have generated on my own through different ads.

I use several different introductions when it comes to calling purchased leads or leads that I have generated on my own through different ads. COLD MARKET LEAD SCRIPTS COLD LEAD BUSINESS SCRIPT I use several different introductions when it comes to calling purchased leads or leads that I have generated on my own through different ads. You will

More information

DUOLINGO USABILITY TEST: MODERATOR S GUIDE

DUOLINGO USABILITY TEST: MODERATOR S GUIDE DUOLINGO USABILITY TEST: MODERATOR S GUIDE Contents: Preparation Checklist Introductory Remarks Task Instructions and Post- Task Questions o Task #1: Beginning the onboarding procedure and selecting a

More information

Advice for Recommenders: How to write an effective Letter of Recommendation for applicants to the Stanford MBA Program

Advice for Recommenders: How to write an effective Letter of Recommendation for applicants to the Stanford MBA Program Advice for Recommenders: How to write an effective Letter of Recommendation for applicants to the Stanford MBA Program -- Edited Transcript of Interview updated 27 July 2011 What are some of your responsibilities

More information

User Testing for Pre-Phase 2, Search 360 Janifer Holt and Barbara DeFelice

User Testing for Pre-Phase 2, Search 360 Janifer Holt and Barbara DeFelice User Testing for Pre-Phase 2, Search 360 Janifer Holt and Barbara DeFelice Charge To test the usability of the search box display format (including, terminology where to add help ) and the subject categories

More information

Harnessing the Untapped Potential of EHR Systems

Harnessing the Untapped Potential of EHR Systems CASE STUDY Harnessing the Untapped Potential of EHR Systems TalkChart Transforms the Documentation Efficiency of the Child & Adolescent Psychiatry Department of a Large Academic Institution Electronic

More information

Google Cloud Storage Experience Usability Study Plan

Google Cloud Storage Experience Usability Study Plan Google Cloud Storage Experience Usability Study Plan HCDE 517 Usability Testing Team 5G s (4 Gals + Google): Victoria Briscoe, Vina Chan, Sooyoung Hwang, Shu-Fan Wen ! Goals Google Cloud Storage is part

More information

Screen Design : Navigation, Windows, Controls, Text,

Screen Design : Navigation, Windows, Controls, Text, Overview Introduction Fundamentals of GUIs Screen Design : Navigation, Windows, Controls, Text, Evaluating GUI Performance - Methods - Comparison 1 Example: Automotive HMI (CAR IT 03/2013) 64, 68, 69 2

More information

Young Inspectors report on Educational Health Care Plan. Number of Young Inspectors present: Four Young Inspectors present

Young Inspectors report on Educational Health Care Plan. Number of Young Inspectors present: Four Young Inspectors present Young Inspectors report on Educational Health Care Plan Address: N/A Contact details: N/A Date of Inspection: 30 th September 2014 Number of Young Inspectors present: Four Young Inspectors present Date

More information

HOW TO GET A PH.D. IN MATHEMATICS IN A TIMELY FASHION

HOW TO GET A PH.D. IN MATHEMATICS IN A TIMELY FASHION HOW TO GET A PH.D. IN MATHEMATICS IN A TIMELY FASHION SARA C. BILLEY Mathematics research is fun, engaging, difficult, frustrating, and different than most 9-5 jobs. This article is meant to provide some

More information

Recovering from a System Crash

Recovering from a System Crash In this appendix Learn how to recover your data in the event of a power failure or if Word stops responding. Use the Open and Repair option to repair damaged files. Use the Recover Text from Any File converter

More information

Portland Community College Activities and Services that Assist Successful Students in Achieving their Degree Goal: What Students Say

Portland Community College Activities and Services that Assist Successful Students in Achieving their Degree Goal: What Students Say Portland Community College Activities and Services that Assist Successful Students in Achieving their Degree Goal: What Students Say As part of an on line survey administered in Spring Term 2010 by the

More information

The easiest way to think about subject hours is as credits. 1 subject pool credit granted = 1 subject hour used. 4) How do I get subject hours?

The easiest way to think about subject hours is as credits. 1 subject pool credit granted = 1 subject hour used. 4) How do I get subject hours? Frequently Asked Questions for Conducting Research Using the Psychology Course Credit Subject Pool 1) Who can use the Psychology Course Credit Subject Pool? Faculty, post-docs, graduate students and honors

More information

Module 4: Identifying and Researching Career Options Transcript

Module 4: Identifying and Researching Career Options Transcript Module 4: Identifying and Researching Career Options Transcript Introduction (video clip 1) This module will focus on the second step of the Career Planning Process, which is the step in which you ll figure

More information

Jobs4Saints User Guide: How to Post a Position

Jobs4Saints User Guide: How to Post a Position Jobs4Saints User Guide: How to Post a Position Jobs4Saints can be accessed from the following site: https://www.myinterfase.com/marymount/employer/ Below is the log-in screen for employers. Please log

More information

Why Your Job Search Isn t Working

Why Your Job Search Isn t Working Why Your Job Search Isn t Working 6 mistakes you re probably making and how to fix them I t s easy to think that your lack of success in finding a new job has nothing to do with you. After all, this is

More information

Now More Than Ever: Community Colleges Daniel Wister

Now More Than Ever: Community Colleges Daniel Wister 28 Preview Now More Than Ever: Community Colleges Daniel Wister When Miranda left for school at a faraway university, she thought that all her dreams were on their way to coming true. Then, once disappointment

More information

Parchment Guide to High School Transcripts

Parchment Guide to High School Transcripts Parchment Guide to High School Transcripts www. 2 Contents OVERVIEW 4 REGISTER FOR A PARCHMENT.COM ACCOUNT 5 I have a registration code 5 I do not have a registration code 5 Opt-in to share your information

More information

The Essential WAVA K-8 Scantron Performance Assessment Guide

The Essential WAVA K-8 Scantron Performance Assessment Guide The Essential WAVA K-8 Scantron Performance Assessment Guide What is the Scantron test and why is my student taking the test? The Scantron Performance Assessment is a web-based computer-adaptive test that

More information

Senator Harkin and honored members of the Senate committee, on Health, Education, Labor, and

Senator Harkin and honored members of the Senate committee, on Health, Education, Labor, and Senator Harkin and honored members of the Senate committee, on Health, Education, Labor, and Pension. My name is Eric Schmitt. I am an alumnus of Kaplan University. Around the time this committee and the

More information

Virtual Heart User Manual Username Password

Virtual Heart User Manual Username Password Virtual Heart User Manual Username Password These instructions are meant to help you use the Virtual Heart website. Please write down your username and password and store them in a safe place in case you

More information

Inbound Marketing: Best Practices

Inbound Marketing: Best Practices 423-797-6388 www.nektur.com mgmt@nektur.com Inbound Marketing: Best Practices We believe in empowering brands with the tools to achieve sustainable growth. Outline 1. 10 Suprising Facts 2. Email Marketing

More information

Supervisor Website Training Manual

Supervisor Website Training Manual Supervisor Website Training Manual Welcome to Eastern Connecticut State University s Student Employment Website! Making the connection between student applicants and supervisors easier than ever. The On-Campus

More information

Advanced Blackboard 9.1 Features

Advanced Blackboard 9.1 Features Advanced Blackboard 9.1 Features Asynchronous Communication Tools Discussion Board Blogs Journals Wikis Assessment Assignments Grade Center LinkMaker Wimba Tests, Surveys and Question Pools Asynchronous

More information

8 Tips for Maximizing Survey Response Potential

8 Tips for Maximizing Survey Response Potential 8 Tips for Maximizing Survey Response Potential You ve built a survey and are ready to make it available to potential respondents. But how do you convert those potential respondents into completed responses?

More information

Alexander Nikov. 4.2. Usability Testing. 1. What is a Usability Test? Usability Testing Questions. 2. Who are the Test Participants?

Alexander Nikov. 4.2. Usability Testing. 1. What is a Usability Test? Usability Testing Questions. 2. Who are the Test Participants? COMP 3220 Human-Computer Interaction Usability Testing Questions 4.2. Usability Testing Alexander Nikov 1. What is a Usability Test? 2. Who are the Test Participants? 3. Why Usability Test? 4. Why Doesn

More information

Fan Fu. Usability Testing of Cloud File Storage Systems. A Master s Paper for the M.S. in I.S. degree. April, 2013. 70 pages. Advisor: Robert Capra

Fan Fu. Usability Testing of Cloud File Storage Systems. A Master s Paper for the M.S. in I.S. degree. April, 2013. 70 pages. Advisor: Robert Capra Fan Fu. Usability Testing of Cloud File Storage Systems. A Master s Paper for the M.S. in I.S. degree. April, 2013. 70 pages. Advisor: Robert Capra This paper presents the results of a usability test involving

More information

Parchment Guide to Ordering Transcripts

Parchment Guide to Ordering Transcripts www. 2 Contents OVERVIEW 4 How it works 4 REGISTER FOR A PARCHMENT.COM ACCOUNT 5 Registration codes (high school students only) 5 Opt-in to share your information 5 ORDER YOUR TRANSCRIPT 6 What happens

More information

Counseling Center Informational Interviewing INFORMATION INTERVIEWING WHAT IS AN INFORMATIONAL INTERVIEW?

Counseling Center Informational Interviewing INFORMATION INTERVIEWING WHAT IS AN INFORMATIONAL INTERVIEW? Counseling Center Informational Interviewing INFORMATION INTERVIEWING WHAT IS AN INFORMATIONAL INTERVIEW? An informational interview is a conversation between a person (like you) who is interested in a

More information

Electronic Call Tracking Systems

Electronic Call Tracking Systems 2004 The Baxandall Co., Inc. Published by Workforce Communications www.careereducationreview.net Electronic Call Tracking Systems One of the Most Powerful Uses of Technology Ever Developed by Mitch Talenfeld,

More information

What is a Search Engine?

What is a Search Engine? What is a Search Engine? Hi. It s me, Sarah and I m here to tell you about finding things on the Internet. The Internet brings together information from all over the world, which is a lot of information.

More information

USABILITY TESTING: BEST BUY S WEBSITE AND MOBILE APP

USABILITY TESTING: BEST BUY S WEBSITE AND MOBILE APP USABILITY TESTING: BEST BUY S WEBSITE AND MOBILE APP Nick Ortega, Noah Gary, Yimeng Duan I300 Fall 2015 Process In this study, we chose Best Buy as the site that we wanted to use, and also their mobile

More information

Online Testing Engine

Online Testing Engine Online Testing Engine Table of Contents Considerations...2 Minimum System Rquirements...3 School Test Leaders... 4 Teachers Administering Tests...5 Online Testing Functionality...7 Online Data Entry for

More information

The Lukens Company Turning Clicks into Conversions: How to Evaluate & Optimize Online Marketing Channels

The Lukens Company Turning Clicks into Conversions: How to Evaluate & Optimize Online Marketing Channels The Lukens Company Turning Clicks into Conversions: How to Evaluate & Optimize Online Marketing Channels Turning Clicks into Conversions: How to Evaluate & Optimize Online Marketing Channels We ve all

More information

TRAINING NEEDS ANALYSIS

TRAINING NEEDS ANALYSIS TRAINING NEEDS ANALYSIS WHAT IS A NEEDS ANALYSIS? It is a systematic means of determining what training programs are needed. Specifically, when you conduct a needs analysis, you Gather facts about training

More information

www.arden Fumigation.com (408) 279-2040 1

www.arden Fumigation.com (408) 279-2040 1 1 FREE REPORT 5 Crucial Things You Should Know Before Choosing a Pest Control Service 2 We all know how difficult it is when we need to get rid of pests in our house. It is even more difficult to do it

More information

MB ChB. Swipe card reader and absence FAQs

MB ChB. Swipe card reader and absence FAQs MB ChB Swipe card reader and absence FAQs Updated: June 2016 This document provides some advice on how to troubleshoot some of the more common issues encountered with the swipe card attendance system,

More information

The Basics of Promoting and Marketing Online

The Basics of Promoting and Marketing Online How to Start Growing Your Business Online The Basics of Promoting and Marketing Online Revision v1.0 Website Services and Web Consulting Where do you see your business? We see it in the cloud How to Start

More information

GOGAS Cashier Self-Instructional Training Module. Summative Evaluation Plan. Melissa L. Ennis MIT 530

GOGAS Cashier Self-Instructional Training Module. Summative Evaluation Plan. Melissa L. Ennis MIT 530 GOGAS Cashier Self-Instructional Training Module Summative Evaluation Plan Melissa L. Ennis MIT 530 Submitted: May 3, 2007 Table of Contents Abstract 3 Introduction Instructional Package 4 Learners.4 Instructional

More information

MEFA s College Admissions Toolkit

MEFA s College Admissions Toolkit MEFA s College Admissions Toolkit Application Deadline Manager Directions: Use this worksheet to keep track of deadlines and requirements for your college admissions applications. College: College: College:

More information

THE STATESMAN. A GWC Student Attends Law School. New 2005 George Wythe College Campus. Happy Holidays! From George Wythe College. On Campus Seminars:

THE STATESMAN. A GWC Student Attends Law School. New 2005 George Wythe College Campus. Happy Holidays! From George Wythe College. On Campus Seminars: THE STATESMAN Volume 8 Issue 12 December 2005 Happy Holidays! From George Wythe College On Campus Seminars: Dec 16-17 Mar 4-5 Mar 7-8 May 2-27 May 30-31 July 15-16 Roots of America How to Read a Book A

More information

Tamika just loved school this year! She was in second grade

Tamika just loved school this year! She was in second grade Tamika just loved school this year! She was in second grade and she loved it because she had the best teacher ever Mrs. Washington! Mrs. Washington loved math, just like Tamika, and she liked to organize

More information

SPRING 2004 THE MAGAZINE OF QUEST, J.D. EDWARDS USERS GROUP CARGILL LEADS PURGING AND ARCHIVING INITIATIVE

SPRING 2004 THE MAGAZINE OF QUEST, J.D. EDWARDS USERS GROUP CARGILL LEADS PURGING AND ARCHIVING INITIATIVE SPRING 2004 THE MAGAZINE OF QUEST, J.D. EDWARDS USERS GROUP CARGILL LEADS PURGING AND ARCHIVING INITIATIVE GLOBAL COMPANY IMPLEMENTS PURGING AND ARCHIVING PROCEDURES ALL OVER THE WORLD LOSING WEIGHT IS

More information

M E FA s College Admissions Toolkit

M E FA s College Admissions Toolkit M E FA s College Admissions Toolkit Application Deadline Manager Directions: Use this worksheet to keep track of deadlines and requirements for your college admissions applications. College: College: College:

More information

Thinking about College? A Student Preparation Toolkit

Thinking about College? A Student Preparation Toolkit Thinking about College? A Student Preparation Toolkit Think Differently About College Seeking Success If you are like the millions of other people who are thinking about entering college you are probably

More information

How to Get Hired for a Cybersecurity Internship. by Wilton Jowett

How to Get Hired for a Cybersecurity Internship. by Wilton Jowett How to Get Hired for a Cybersecurity Internship by Wilton Jowett Introduction This guide provides information relevant to those seeking an internship in the cybersecurity field. The first section covers

More information

OBJECTIVES. The BIG Idea. How do I register for the ACT? What do I need to know for the test day? ACT Registration

OBJECTIVES. The BIG Idea. How do I register for the ACT? What do I need to know for the test day? ACT Registration ACT Registration 3 Taking Tests The BIG Idea How do I register for the ACT? What do I need to know for the test day? AGENDA Approx. 45 minutes I. Warm Up: ACTing Ahead (5 minutes) II. ACT Registration

More information

What do I need to complete a college application? (And why should I care about this if I m not planning on going to college?

What do I need to complete a college application? (And why should I care about this if I m not planning on going to college? College Application Basics 1 Applying to College The BIG Idea What do I need to complete a college application? (And why should I care about this if I m not planning on going to college?) AGENDA Approx.

More information

Students beliefs and attitudes about a business school s academic advising process

Students beliefs and attitudes about a business school s academic advising process Students beliefs and attitudes about a business school s academic advising process ABSTRACT M. Wayne Alexander Minnesota State University Moorhead Deborah Kukowski Minnesota State University Moorhead Lee

More information

Email Mentoring Field Guide. Last Updated On: 1/30/2013 Created by the Learning & Organizational Development and Support Teams education@score.

Email Mentoring Field Guide. Last Updated On: 1/30/2013 Created by the Learning & Organizational Development and Support Teams education@score. Email Mentoring Field Guide Last Updated On: 1/30/2013 Created by the Learning & Organizational Development and Support Teams education@score.org Contents Quick Start Guide... 3 Overview of the Email Mentoring

More information

How to Use Easyhits4U

How to Use Easyhits4U How to Use Easyhits4U Table of Contents 1. What are Traffic Exchanges? 1a. What Makes a Good Traffic Exchange? 2. How to use EasyHits4U 2a. Surfing to Earn Credits 2b. Adding a New Site 2c. Assign Credits

More information

True Stories of Customer Service ROI: The real-world benefits of Zendesk

True Stories of Customer Service ROI: The real-world benefits of Zendesk True Stories of Customer Service ROI: The real-world benefits of Zendesk Introduction Any manager whose business thrives when customers are happy immediately understands the value of excellent customer

More information

Examples of Teacher-Designed/Scored Feedback Questionnaires A Guided Self-Analysis for Beginning Instructors

Examples of Teacher-Designed/Scored Feedback Questionnaires A Guided Self-Analysis for Beginning Instructors Examples of Teacher-Designed/Scored Feedback Questionnaires A Guided Self-Analysis for Beginning Instructors Teaching is a complex process that rests in large part on the quality of the exchanges between

More information

Bare Bones Broth. Mark Patterson Co-Founder, Bare Bones Broth Company

Bare Bones Broth. Mark Patterson Co-Founder, Bare Bones Broth Company Powered by Bare Bones Broth Miva has been flexible and powerful enough to do exactly what we need our website to do. Mark Patterson Co-Founder, Bare Bones Broth Company The costs of your free e-commerce

More information

NCS 330. Information Assurance Policies, Ethics and Disaster Recovery. NYC University Polices and Standards 4/15/15.

NCS 330. Information Assurance Policies, Ethics and Disaster Recovery. NYC University Polices and Standards 4/15/15. NCS 330 Information Assurance Policies, Ethics and Disaster Recovery NYC University Polices and Standards 4/15/15 Jess Yanarella Table of Contents: Introduction: Part One: Risk Analysis Threats Vulnerabilities

More information

EXPERT: Rich Sloan, co-founder and CEO, StartupNation.com; Darrin. VIDEO DESCRIPTION: See how Wells Fargo s OptRight Payroll Solutions can

EXPERT: Rich Sloan, co-founder and CEO, StartupNation.com; Darrin. VIDEO DESCRIPTION: See how Wells Fargo s OptRight Payroll Solutions can WELLS FARGO BUSINESS INSIGHT SERIES VIDEO TITLE: Welcome to OptRight Payroll Solutions MODERATOR: N/A EXPERT: Rich Sloan, co-founder and CEO, StartupNation.com; Darrin Northagen, Sales Manager, Wells Fargo

More information

THINK ALOUD PROTOCOL ANALYSIS

THINK ALOUD PROTOCOL ANALYSIS THINK ALOUD PROTOCOL ANALYSIS User Testing I tested five people using the think aloud protocol analysis procedure. The design I used for testing was the revised version of my user interface after the HCI

More information

Welcome to section two of the MCS I-Link orientation. A few quick reminders as we begin:

Welcome to section two of the MCS I-Link orientation. A few quick reminders as we begin: Video 2: Job Postings (Slide 1) - Introduction Welcome to section two of the MCS I-Link orientation. A few quick reminders as we begin: First, by completing the orientation modules and requesting to use

More information

Use Blackboard 9.1 Auto-Submit and Provide a more time accommodation

Use Blackboard 9.1 Auto-Submit and Provide a more time accommodation Use Blackboard 9.1 Auto-Submit and Provide a more time accommodation Blackboard 9.1 introduced a highly requested feature in the tests and quizzes tool the ability to have a time limit enforced on an exam.

More information

GAcollege411 Site Overview Transcript

GAcollege411 Site Overview Transcript GAcollege411 Site Overview Transcript College Student Hey little man. High School Student What!!? UGH! Don t call me that! So, home for Spring Break, how s college going? College Student Oh, pretty good,

More information

Usability Test Plan. Erika Devine Carin Fishel Michelle Kesse Ryan Kokesh Jason Mosqueda Ben Rubenstein

Usability Test Plan. Erika Devine Carin Fishel Michelle Kesse Ryan Kokesh Jason Mosqueda Ben Rubenstein Usability Test Plan Erika Devine Carin Fishel Michelle Kesse Ryan Kokesh Jason Mosqueda Ben Rubenstein 1 Executive Summary... 3 Methodology... 3 Participants... 3 Test Environment... 3 Test Design... 3

More information

Johari Window. Lesson Plan

Johari Window. Lesson Plan xxx Lesson 12 Johari Window Overview: This optional lesson provides a look into how we view ourselves and how others view us. It is also a model for opening up the lines of communication with others. It

More information

Before we get started

Before we get started Continuous Program Improvement (CPI) CPI Support Call Analyzing CPI Qualitative Data Wednesday February 11 th & Thursday February 12 th, 2009 ETR Associates BA Laris, Lisa Unti, Kris Freiwald, Gina Lepore

More information

I WISH I COULD FIND THE TIME!

I WISH I COULD FIND THE TIME! Ping A Tier4Tech Publication Vol. 1/Issue 1 I WISH I COULD FIND THE TIME! A dentist discovers the value of a trusted partner when updating his website YOUR WEBSITE WILL BE OBSOLETE IN 18 MONTHS New technology

More information

UNTOLD MAP SECRETS. Are you a MyAdvertisingPays member? Great!

UNTOLD MAP SECRETS. Are you a MyAdvertisingPays member? Great! UNTOLD MAP SECRETS The Guide for online marketing newbies Are you a MyAdvertisingPays member? Great! Do you know that you can earn money by using the advertising system of MyAdvertisingPays but you have

More information

01/14/14 06:00 PM - 01/14/14 07:00 PM

01/14/14 06:00 PM - 01/14/14 07:00 PM Selecting a Major for Students and Families 01/14/14 06:00 PM - 01/14/14 07:00 PM Message fsuchat(fsu Staff Kari): Good evening everyone! If you give our moderators a few minutes to log in, we will get

More information

Frequently Asked Questions About Applying for a Job at. Georgia Transmission Corporation

Frequently Asked Questions About Applying for a Job at. Georgia Transmission Corporation Frequently Asked Questions About Applying for a Job at Georgia Transmission Corporation Searching/Reviewing Jobs What if the system returns no results when I do a keyword search or select a specific job

More information

The Future with Blended Instruction

The Future with Blended Instruction The Future with Blended Instruction Diana Greene In Marion County, we believe that students should be able to learn anytime and anyplace, on any path, and at any pace, and that by designing such a mode

More information

Functionality Is the app functional? Do users feel that the sequence of screens makes sense? How would they use the app in real life?

Functionality Is the app functional? Do users feel that the sequence of screens makes sense? How would they use the app in real life? Usability Test Plan for LVC 150 Prototype LVC 150 Mobile Web App Prepared for: Cc: Dr. Jeff Ritchie, Project Advisor Completed by: Emily Johnson Haley Dobart Tim Harris Ryan Dotson Date: March 23, 2014

More information

The Field Study Handbook: A Common Sense Approach for Discovering User Needs

The Field Study Handbook: A Common Sense Approach for Discovering User Needs I n c r e m e n t a l S i t e R e p o r t XYZ Brokerage Field Study Incremental Report Mary C., Customer Los Angeles Began investing one and a half years ago, but grew up in an environment where stocks

More information

Data Collection Methods Establishing Procedures in the Classroom

Data Collection Methods Establishing Procedures in the Classroom 1 How Do Classroom Procedures and Notebook Organization Help Students and Their Teacher Stay on Track? Sarah Buell Annandale High School Fairfax County (VA) Public Schools Submitted June 2003 Abstract

More information