Employee Monitoring Software for Office Networks

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1 Record. Archive. Review Spector CNE Employee Monitoring Software for Office Networks Automatically Records Monitor Individual Employees on the Network v Detect and eliminate employee abuse of the Internet v Investigate suspicious employee use of company PCs v Monitor ongoing employee performance Record Everything your Employees do on the Internet Until Spector CNE (Corporate Network Edition), Internet monitoring meant recording web sites your employees visited and perhaps blocking them from certain web sites. Spector CNE adds a whole new dimension to Internet monitoring. Now you can record everything your employees do online, including chats, instant messages, s sent and received, online searches, web sites visited, applications launched, network connections established and bandwidth consumed, files downloaded, files copied to removable media, and keystrokes typed. In addition, by taking screen snapshots, Spector CNE creates the equivalent of a digital surveillance tape so that you can see the exact sequence of everything your employees are doing on the computer. Spector CNE combines Spector Pro, multiple winner of the prestigious PC Magazine Editors Choice award, with corporate network installation, configuration and deployment capabilities. Hello! Screen Snapshots s (Sent & Received) Chats/Instant Messages Keystrokes Typed Web Sites Visited Program Activity File Transfers Network Activity Online Searches User Activity Network Control Over Recorded Data Installation Configuration Data Security The result provides businesses with an advanced monitoring software package. Now, at the touch of a button, Spector CNE can be remotely configured and installed FROM any computer on the network TO any computer on the network, and the recordings can be viewed from any PC on the network. With Spector CNE, you will have a complete record of your employees PC and Internet activity. He had gone to porn sites, purchased porn with his personal credit card and downloaded the porn to his work PC. I handed him a 17-page report on his activities and told him the deal. He got it and has been a model employee ever since. - Robert Elliott RCS Communications 1555 Indian River Blvd. Bldg. B-210 Vero Beach, FL sales tech support

2 Record Spector CNE has a collection of powerful recorders that capture: s, Chats/Instant Messages, Keystrokes, Web Sites Visited, Program Activity and much more. Plus, the Screen Snapshot recorder allows you to visually review everything they do in exact order, step-by-step. In addition to monitoring and recording, Spector CNE has an advanced Keyword Detection and Reporting system that will instantly notify you when a PC user being monitored has deviated from acceptable use of the PC or Internet. Screen Snapshot Recorder Imagine a surveillance camera pointed directly at each PC on your company network, filming all Internet and general PC activity, and storing this in a secure area for later review. That is the idea behind the Snapshot Recorder tool in Spector CNE. Spector CNE takes snapshots of whatever is on the computer screen as often as once per second and saves the recordings for you to view at any time. Features: VCR Style Playback Data Stored Chronologically Advanced Compression Inactivity Timeout Export to BMP or JPEG Print any Saved Images Fast Forward Immediate Rewind Automatic Resume of Recording Automatic Suspension of Recording Black & White or Color Recording Recorder Spector CNE will stamp out abuse with cutting-edge recording capabilities designed to ensure that you have a clear record of all being sent and received from company computers. (Sent & Received) SMTP/POP3 AOL Internet MS Exchange Proprietary AOL Hotmail File Attachments (SMTP/POP3, MS Yahoo Exchange and Outlook) Chat/Instant Message Recorder Spector CNE ensures that Chat and Instant Messages are automatically recorded to provide you with an information trail of every computer-based conversation that is taking place within your company or between your company and your customers. Keystroke Recorder Spector CNE includes a sophisticated keystroke logger that saves keystrokes by application, by date and time. All keystrokes typed, even hidden characters, are captured and saved away. Web Site Recorder With Spector CNE s advanced and intuitive Web Site recorder, you will get a quick yet exact picture of each individual s web surfing behavior. In addition to seeing which sites they are visiting, you will be able to see exactly what they are doing on those sites. Spector CNE also allows you to block specific web sites from being visited. Program Activity Recorder Spector CNE includes a monitoring tool that provides a clear and concise overview of the applications being used on your office PCs. Spector CNE will track the day and time a program is launched and the total duration of activity in that program. Also Records MSN Instant Messenger Yahoo Messenger ICQ MIRC Chat ALL Typed Keystrokes Date & Time Stamp Domain Names/URLs Visited Time of Visit to Web Site Active Time on Web Site Every Program Launched Date and Time Stamp AOL Chat Rooms AOL Instant Messenger (AIM) Trillian Hidden Characters (such as passwords) True Keystrokes (keyboard commands) Files Downloaded Total Duration of Visit to Web Site Total Number of Visits to Web Site Total Time a Program was Active Files Transferred Network Activity Online Searches User Activity Timesheet Documents Copied and Printed Advanced Stealth Protection The Spector CNE Recorder can be placed into Stealth Mode ensuring that the program cannot be detected by unauthorized users. Once in Stealth Mode, Spector CNE will not appear in the System Tray, Task Manager or in the Add/Remove Program Menu.

3 Archive Spector CNE automates the process of archiving and protecting your recordings by including a tool (the Data Vault) that will securely store and organize your PC recordings on a network server. If you don t have the ability to centralize to a server, the recordings can be saved on each local computer and viewed remotely across your network. Archive your recordings on the network using one of the following methods: Single Network Server The Data Vault is responsible for data storage and security. It is installed in a secure location on your network (computer or server). Individual client computers will automatically upload their recordings to the Data Vault where the data is organized for effortless retrieval and review, all while protecting the recordings from tampering and unauthorized access. All recordings contained in the Data Vault can be automatically retrieved and reviewed across the network eliminating the need to physically visit each PC. Review. The Spector CNE Control Center is used to retrieve and review the archived recordings saved in the Data Vault. Archive. Each PC will automatically upload the recorded data to a centralized server or workstation running the Spector CNE Data Vault. Record. The Spector CNE Recorder is installed on the network PCs you wish to monitor. Multiple Network Servers With Multiple Servers you can organize your recordings by department, office floor, building location or any other category you choose. This provides you with control over where the data is stored on your network and offers a method for segmenting Spector CNE data storage. Each server has its own Data Vault. Groups of PCs are then assigned to this server group and will automatically upload their recordings to the appropriate Data Vault. The recordings in each server group can be automatically retrieved and reviewed across the network. Review. The Spector CNE Control Center is used to retrieve and review the recorded data saved on any of the group archive servers. Archive. Each PC will automatically upload its recorded data to the Spector CNE Data Vault to which it is assigned. Record. The Spector CNE Recorder is installed on the network PCs you wish to monitor. Data Backup Regular backup of your Spector CNE recordings will ensure you have a complete historical record of everything that is occurring on your company PCs. The Data Vault makes backup simple and uncomplicated by compiling all of your Spector CNE recordings in one place. Recordings are archived into a single folder that is organized into subfolders for each computer that is being recorded. Any backup made to Tape, CD, DVD or other storage media can be easily opened and viewed with any Spector CNE Viewer. Data Security Spector CNE implements two primary security standards to prevent unauthorized access to recordings: encryption and password protection. All recordings are encrypted the moment they are captured. No matter where your recordings are archived (in the Data Vault, on CD or Tape backup, etc...) they are always protected. Only Spector CNE can decrypt and open the data for viewing. Additionally, IT administrators can assign a protection password to all recordings. Users are required to enter this password prior to viewing the data files.

4 Spector CNE Review The Spector CNE Viewer is used to review the activity of any recorded PC. The recordings are retrieved from the Archive source, loaded into the Viewer and organized by activity type (Screen Snapshots, , Chat/IM... ) View Your Recordings Anywhere Just as the Spector CNE recordings can be stored in one central location, they can be reviewed from one central location from any PC on the network using the Spector CNE Viewer. Simply select which computer you wish to review. Spector CNE automatically retrieves the recordings, wherever they are stored, and displays that information on your computer monitor. While the amount of recorded information can be substantial, CNE organizes it in such a way that makes it easy and intuitive for you to navigate down to the last detail. The recorded data is sorted into two main categories - Internet Activity and Computer Activity - then further organized with tabs representing each of the recording tools. Viewer - VCR-like Screen Snapshot Playback Easy-to-use Tab Interface - Recorded Data is organized under tabs. As an example: Click on Chat/IM, and you will see a one-line summary of all chats and instant messages recorded each day. Click on the summary and you will see the entire conversation. You can review all messages in a similar way. In addition to recording corporate messages in Outlook, Spector CNE records webmail from AOL, Hotmail, Yahoo and more. Viewer - Recorded (Sent & Received) Reviewing the Screen Snapshot recordings is simple with easy to use VCR-like controls. Move forward one screen at a time to see step-by-step what they were doing on the computer, or click PLAY and the snapshots play back like a video recording. Skip ahead, instantly rewind, jump to a specific date and time or even print individual snapshots. Viewer - Recorded Chat / Instant Messages

5 Manage Spector CNE includes a software tool called the Control Center, a standard Microsoft Management Console (MMC) Snap-In. The Control Center allows you to remotely manage, configure and monitor all PCs on your office network. You never have to physically visit individual PCs. By using the Windows MMC framework, Spector CNE will minimize your ongoing administration costs by providing simplicity, consistency and integration across your existing network. Manage Computers Remote Install/Uninstall and Configuration Managing deployment of Spector CNE in your organization is a breeze. Each computer on your network can be sent a hidden file that will initiate installation of the Spector CNE Recorder. Installation occurs on the PC at the date and time you specify and is completely undetectable by the user. Likewise, the Recorder can be uninstalled transparently from within the Control Center. A built-in Deployment Utility is used to create configurations for remote installations allowing you to predetermine which elements of the Recorder are active upon installation and fine-tune other settings. These configuration files can be saved and reused as part of additional installations. Control Center - Manage Computers Configure Computers Turn Recording On/Off and Change Settings Remotely Spector CNE offers the flexible recording options you need. For instance, you may wish to only record on one PC while recording chat and instant messages on another. With a single click, you can view which elements of the Recorder are active and inactive at each individual computer. Configuring these settings or simply turning the Recorder ON or OFF can be accomplished from within the Control Center. Monitor Computers Control Center - Configure Computers Remotely Retrieve and Review PC Recordings The Control Center links to the Viewer which is designed to retrieve individual computer recordings and display them on your screen. The Viewer allows you to review all recorded , Chat/ Instant Messages, Keystrokes, Web Sites Visited, Program Activity and Snapshots. Control Center - Monitor Computers

6 Employee Monitoring Software for Office Networks System Requirements Finding and weeding out a problem employee early, that s one of Spector CNE s great values. - Mike Hewitt, CISSP Sacramento Municipal Utility District Spector CNE catches everything. Nothing is left to the imagination, and in an investigation, that s critical. With Spector CNE, we ve seen non-work activities drop off to almost nothing. I came up with a per-employee savings projection of $3640 a year. - Eric Skillingstad, Director of IT Mobridge Regional Hospital We could have terminated several people. But the problem was so widespread we distributed the pictures anonymously to demonstrate Spector CNE s technology. The game-playing stopped cold. - Bob Elliott, Information Systems Manager RCS Communications Since the installation of Spector CNE on a number of our computers in the office, Internet abuse and inter-company (gossip) has nearly been eliminated. - Joseph Danenza Alexander Samuel & Co., Solicitors Recorder (for computers being monitored) Windows 2000, Windows NT 4.0, Windows Me, Windows 98 Network access to the computer or server running the Primary Server Control Center (MMC Snap-In) Windows 2000, Windows NT 4.0 Administrator Privileges to each network computer being recorded Network access to the computers being recorded Data Vault Windows 2000, Windows NT 4.0 Network access to the computers being recorded Primary Server Windows 2000, Windows NT 4.0 Network access to the computers being recorded About SpectorSoft SpectorSoft develops, markets and supports PC and Internet monitoring and surveillance products for business, education, government and general home users. Recognizing that corporations, schools and families need to know how people are using their PCs and what they are doing on the Internet, SpectorSoft was founded to provide the first useful and intuitive recording and playback products for Windows and Mac OS based computers. In addition, our products have received thousands of accolades from the most important group: our customers. Our company mission is a simple one: to provide truly useful Internet tools for employers, educators, government offices and parents concerned about inappropriate use of the web, to make these tools powerful, yet simple to use, and to provide these tools at an affordable price, backed by top-notch support - 24 hours a day, 7 days a week Indian River Blvd. Bldg. B-210 Vero Beach, FL sales tech support SpectorSoft Corporation. All rights reserved. PC Magazine Editors Choice Award Logo is a trademark of Ziff Davis Publishing Holdings Inc. Used under license. All other trademarks are the property of their respective owners.