Octopus E Model 730/930 Octophon 22 Octophon 26 Octophon 28 System Support System Administration Operating Instructions !" ========= Deutsche.

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1 Octopus E Model 730/930 Octophon 22 Octophon 26 Octophon 28 System Suppt System Administration Operating Instructions Deutsche!" ========= Telekom

2 About These Operating Instructions These operating instructions are aimed at System Suppt and describe how to customize Version 1.2 of your Octopus E Model 730/930 system to your individual requirements. They are also valid f the Octopus E Model 10/20/30, software release 2.2/3.0/3.1. To do this, you need to be wking at one of the system telephones with the two lowest internal station numbers (such as 11 and and 101). An Octophon 22/26 Octophon 28 must be connected as the system telephone. These instruction describe all system suppt functions that you can perfm on your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the following reasons: The function has not been configured f your telephone - address any questions to Customer Suppt. Your communication system does not suppt this function - contact your Siemens sales representative to upgrade your system. How to Use these Operating Instructions Program/Service Program/Service 1 Speed dial number 2 Verification mode You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols: Enter a telephone number code. Scroll (back and fth within a function) Press the specified key. Press the illuminated key. Options f selection appear on the screen. Press the to confirm a selection. Search f an option. To do this, keep pressing the keys until the option appears on the screen. Then press the key to confirm your selection. Available on Octophon 28 telephones only: key A B C Use the keypad to enter names and special characters. Toggle between uppercase and lowercase letters. Press Enter to confirm selection of the displayed marked function menu line. To mark select a function menu line: Move the curs down ( ). Move the curs up ( ). Delete the last few characters one by one 5

3 Control Panel f System Administration After system administration has been started (Æ page 7), the keys of the system telephone have meanings which differ from the usual telephone functions. These special functions are briefly illustrated below, using an Octophon 28 telephone as an example: Scroll (back and fth within a function, f example from station 11 to station 12) Press function keys F1 to F8 if prompted in the menu F1 ABC DEF GHI JKL MNO PQRS TUV WXYZ , - + =. : / ( ) ß Q W E R T Z U I O P Ü A S D F G H J K L Ö Ä Y X C V B N K O.K. < > F2 F3 F4 F5 F6 F7 F8 Keypad with special keys Press the "OK" dialog key to confirm selection of the displayed marked function menu line to scroll within a function (such as from station 11 to station 12). Press these keys to select a function mark a menu line with the curs. On Octophon 20 and Octophon 22/26 models the keys perfm the same functions. The only difference is that there is no keypad with special keys. You must have an Octophon 28 model to enter text. 6

4 $FFHVVLQJ#WKH#6\VWHP#$GPLQLVWUDWLRQ#)XQFWLRQV System admin.-user System speed dial 12 Time 13 Date 14 CDR 15 US:Station name UK:Extension Name 16 Text messages > 15 Extension Name Accessing the System Administration Functions The example below shows how user prompting on the eight-line display of the Octophon 28 telephone wks. Menus and available functions appear on the screen. To activate the menus and functions shown: Enter the digits beside the curs ( ), as prompted on the screen ( * # 0 to 9 on the dialing keypad and F1 to F8 Æ page 3). Example: Enter the code f the required function, such as 15 f Extension Name Select the displayed function and press the "OK" dialog key to execute it. Select "Extension Name" and press the "OK" dialog key to accept it. 15 Extension Name Stn: * # F2 F8 Next US:Change UK:Change entry Select station Continue Previous > Menus and available functions appear on the screen. When the symbol ">" appears to the right on the last line of the screen, additional functions are available f selection. If you have an Octophon 22/26 with a two-line display, press the key to scroll through the individual menu lines. System Administration Functions 7

5 &RQWHQWV Contents Accessing the System Administration Functions Ø System Administration Functions Starting System Administration System Administration Menu Setting Up System Speed-Dialing Entering and Deleting Speed Dialing Numbers Entering/Deleting Names f Speed Dialing Numbers (Octophon 28 Only) Entering and Changing the Date and Time Call detail recding (GE) (If Configured and Authized) CDR Station CDR Trunk Call Charge Fact ISDN Unit Currency Designation (Octophon 28 Only) Call Log CDRA Pay Phone Station Names (Octophon 28 Only) Text Messages (Octophon 28 Only) Advisy Messages (Octophon 28 Only) Selecting a Language Group Names (Octophon 28 Only)

6 &RQWHQWV Account Code Defining Account Codes Defining Verification Modes Defining the Entry Mode Defining the Code Length Hotline (Automatic Connection Setup) Configuring a Hotline Destination Configuring Hotline Stations (Telephones) Configuring a Hotline Time (with Hotline after Timeout Only) Changing the Remote Administration Passwd Changing the CMI Logon PIN Changing the Logon PIN Setting Logon Mode Changing the System Administration Passwd Call Fwarding in the Carrier Netwk Ø All About Your Telephone Documentation Ordering Operating Instructions Operating Instructions in the Internet Index

7 6WDUWLQJ#6\VWHP#$GPLQLVWUDWLRQ Program/Service 95=System features? * A B C user: XXX A B C Ident/Passwd: XXX Starting System Administration Befe you begin, you must start system administration. Once system administration has been started, the main menus and functions appear on the screen and can be modified. F details on the individual functions contained in the main menus, refer to the main menu submenu table (Æ page 8). This table is followed by an explanation of the various functions (note page references). Press the specified key. The LED lights up Enter user name (Default =" * 95"; can be changed by your service technician). Enter passwd.(necessary only if you your service technician defined a passwd). If you are starting system administration f the first time, do not enter a passwd. Just press to accept the "Ident/Passwd" prompt. You do not have to do this if your service technician has already set up a passwd f you. While the system will prompt you to enter a passwd (up to 16 characters long), you can igne the request. In either case, press to confirm. Once you have entered your passwd, you need to enter it again. Make a note of your passwd because even your service technician cannot recover it later on. Confirm your entry even if you did not enter a passwd. System administration is now active and the available functions (main menuæ page 8) appear on the screen. You can also carry out the system administration functions during a call. Once you have started system administration, no further access to system administration is possible. :

8 6WDUWLQJ#6\VWHP#$GPLQLVWUDWLRQ Program/Service Exiting System Administration You can exit system administration at any time; any unconfirmed entries changes are discarded. Press the specified key. The LED goes out. System Administration Menu Main Menu Submenu page 11 System speed dial 1 Speed dial number Æ 9 2 Speed dial name Æ Time Æ Date Æ CDR (does not appear if another user has call detail recding authization) 1 CDR per station Æ 13 2 CDR per trunk Æ 14 4 Edit Charge Fact Æ 15 5 ISDN unit Æ 16 6 Currency * Æ 17 7 On Call Arrival Æ 18 8 Pay phone Æ Extension Name* Æ Text messages * Æ Advisy messages * Æ Select language Æ Group name * Æ Account code 1 Code entries 2 Verification mode 3 Trunk group mode 4 Code length 21 Hotline 1 Hotline dest. 2 Hotline stn no 3 Hotline timeout Æ 25 Æ 26 Æ 27 Æ 28 Æ 29 Æ 30 Æ RMA code Æ Code, CMI Æ Security 1 Change passwd Æ 35 Options marked with an * appear only on the Octophon 28 telephone ;

9 6HWWLQJ#8S#6\VWHP#6SHHG0'LDOLQJ Setting Up System Speed-Dialing To simplify dialing, you can ste the station numbers (up to 31 digits each) frequently used by all users as three-digit system speed dialing numbers. The following system speed-dialing numbers can be used from all telephones (Octopus E Model 730) (Octopus E Model 930) Always remember to infm your telephone users of the station numbers sted under the system speed dialing numbers. Entering and Deleting Speed Dialing Numbers 11 System speed dial 1 Speed dial number Confirm (Octophon 28 only). Enter the code (Octophon 28). Enter the code (Octophon 20, Octophon 22/26, Octophon 28). +=Next Select memy location ( ): Press these keys. Enter the memy location directly and Enter the complete external station number with the external code, such as 0 9, a trunk access code, such as 801 (up to 31 digits). You can program a dial pause between two numbers with the Redial key. When you press the # key, the subsequent digits are transmitted as DTMF signals. <

10 6HWWLQJ#8S#6\VWHP#6SHHG0'LDOLQJ F3=Delete If necessary Delete the last few characters one by one (on Octophon 28 only). To delete the station number: Entering/Deleting Names f Speed Dialing Numbers (Octophon 28 Only) You can assign a name to each defined speed dialing number. This name is then displayed in certain situations; f example, when the speed dialing number is dialed, in the case of an incoming call, when a caller is sted as a system speed dialing number with a name. 11 System speed dial 2 Speed dial name +=Next Select memy location ( ): Press these keys. Enter the memy location directly and A B C Enter the name (up to 16 digits long) 43

11 6HWWLQJ#8S#6\VWHP#6SHHG0'LDOLQJ F3=Delete If necessary Delete the last few characters one by one. To delete the name: 44

12 (QWHULQJ#DQG#&KDQJLQJ#WKH#'DWH#DQG#7LPH Entering and Changing the Date and Time The date and time are sted automatically after an outgoing external call has been set up, provided that the ISDN makes this infmation available. If this is not the case if your system is not connected to ISDN trunks, you can enter modify the time and date yourself. 12 Time 13 Date Enter the code (time date). Enter time date. Note the data fmat required f date entry: "Fmat hhmm" (hh = hour as two digits; mm = minutes as two digits); Example: 0905 f 9.05 h. (9.05 a.m.) 1430 f h. (2.30 p.m.). "Fmat: ddmmyy" (tt = day as two digits; mm = month as two digits; yy = year as two digits); Example: f the date

13 &DOO#GHWDLO#UHFRUGLQJ#+*(,#+,I#&RQILJXUHG#DQG#$XWKRUL]HG, Call detail recding (GE) (If Configured and Authized) 14 CDR 1 CDR per station CDR Station You can display any call charges incurred as monetary amounts f each telephone; you can also cancel this display. If a printer is connected to the V.24 (RS-232) interface, you can also obtain a printout of the call charges. 1 View CDR/station To display delete call charges per station: Follow the user prompts on the screen (select a station and delete the displayed charges, if desired). 2 Print CDR/station To print the displayed charges of all stations: 46

14 &DOO#GHWDLO#UHFRUGLQJ#+*(,#+,I#&RQILJXUHG#DQG#$XWKRUL]HG, 14 CDR 2 CDR per trunk CDR Trunk You can display any call charges incurred as monetary amounts f each trunk to the carrier; you can also cancel this display. If a printer is connected to the V.24 (RS-232) interface, you can also obtain a printout of the call charges. 1 View CDR/trunk To display delete call charges per trunk: Follow the user prompts on the screen (select the trunk and delete the displayed charges, if desired). 2 Print CDR/trunk To print the call charges of all trunks: 47

15 &DOO#GHWDLO#UHFRUGLQJ#+*(,#+,I#&RQILJXUHG#DQG#$XWKRUL]HG, Call Charge Fact If necessary, you can specify a fact f displaying call charges as monetary amounts. The call charge pulses are then multiplied by this fact (price per call charge pulse). The call charge fact can be specified separately f each trunk group (f example, f the external code 0 9). 14 CDR 4 Edit Charge Fact +=Next To select a trunk group: Press these keys. Enter the trunk group directly and If necessary Enter the fact. Delete the last few characters one by one (Octophon 28 only). 48

16 &DOO#GHWDLO#UHFRUGLQJ#+*(,#+,I#&RQILJXUHG#DQG#$XWKRUL]HG, ISDN Unit Depending on the configuration, it may be necessary to adapt the ISDN unit of the system to an ISDN trunk to display the call charges as a monetary amount. The ISDN unit provided by the netwk depends on the carrier. This unit can be specified f each trunk group (f example, f the external code 0 9). 14 CDR 5 ISDN unit +=Next Select trunk group: Press these keys. Enter the trunk group directly and Enter the unit. Delete the last few characters one by one (on Octophon 28 only). 49

17 &DOO#GHWDLO#UHFRUGLQJ#+*(,#+,I#&RQILJXUHG#DQG#$XWKRUL]HG, 14 CDR 6 Currency Currency Designation (Octophon 28 Only) You can enter a currency designation (a text of up to three characters) f displaying the call charges as a monetary amount. A B C Enter the currency designation. F3=Delete Delete the last few characters one by one. To delete the currency designation: 4:

18 &DOO#GHWDLO#UHFRUGLQJ#+*(,#+,I#&RQILJXUHG#DQG#$XWKRUL]HG, Call Log If a printer is connected to the V.24 (RS-232) interface, all incoming external ISDN calls are logged. You can also prevent output on the printer. 14 CDR 7 On Call Arrival 0=No 1=Yes Enter the code (no yes). 4;

19 &DOO#GHWDLO#UHFRUGLQJ#+*(,#+,I#&RQILJXUHG#DQG#$XWKRUL]HG, CDRA Pay Phone When a user terminates a chargeable call (f example, from a pay phone), the call charges can be displayed on a different telephone. 14 CDR 8 Pay phone +=Next Select the station whose charges you want to display. Press these keys. Enter the station directly and If necessary Enter the station on which you want to display the charges. Delete the last few characters one by one (on Octophon 28 only). 4<

20 6WDWLRQ#1DPHV#+2FWRSKRQ#5; 2QO\, Station Names (Octophon 28 Only) You can enter change names f all telephones. Depending on the situation, these names then appear on the screen; f example "From: Maier". You can also assign names to the S 0 interfaces used as subscriber lines. 15 Extension Name +=Next To select a station: Press these keys. Enter the station directly and Select and confirm A B C F3=Delete If necessary Enter a name (up to 16 characters long) Delete the last few characters one by one. To delete the name: 53

21 7H[W#0HVVDJHV#+2FWRSKRQ#5; 2QO\, Text Messages (Octophon 28 Only) Predefined text messages can be sent from all telephones to all system telephones. You can modify these predefined text messages to suit your requirements (up to 24 characters long). If you make changes to the predefined texts, you should notify users accdingly. 16 Text messages +=Next To select a predefined text message: Press these keys. Enter the text message number (0-9) directly and A B C F3=Delete If necessary Enter the message (up to 24 characters long). Delete the last few characters one by one. To delete the message: On the Octophon 22/26 models, text messages that have been sent are signaled as a callback request; the Message Waiting LED flashes. 54

22 $GYLVRU\#0HVVDJHV#+2FWRSKRQ#5;#2QO\, Advisy Messages (Octophon 28 Only) Predefined advisy messages can be left on system telephones that have a display. When a call is placed, the message appears on the caller s display. You can modify the predefined advisy messages to suit your requirements (up to 24 characters long). If you make changes to the predefined texts, you should notify users accdingly. 17 Advisy messages +=Next To select a predefined advisy message: Press these keys. Enter the advisy message number (0-9) directly and A B C Enter the message (up to 24 characters long). F3=Delete If necessary Delete the last few characters one by one. To delete the message: 55

23 6HOHFWLQJ#D#/DQJXDJH Selecting a Language You can assign a specific menu language to each telephone; f example: "German" "US English" "French" "Spanish" "English" 18 Select language +=Next Selecting a station: Press these keys. Enter the station directly and 11=English Enter the code Change all like stns f all stns 56

24 *URXS#1DPHV#+2FWRSKRQ#5;#2QO\, Group Names (Octophon 28 Only) You can configure up to 20 groups (group call/hunt group call) of eight members each (Octopus E Model 730), as many as 150 groups (group call/hunt group call) of 20 members each (Octopus E Model 930). These groups have their own station numbers. If such groups have been configured, you can enter a name f each group modify it as necessary. 19 Group name +=Next To select a group: Press these keys. Enter the group directly and A B C Enter a group name (up to 12 characters long). F3=Delete If necessary Delete the last few characters one by one. To delete the group name: 57

25 $FFRXQW#&RGH Account Code Telephone users can assign call charges to specific activities projects by entering an account code befe, even during, a chargeable call. The freely definable account code is assigned to all subsequent segments of the current call f call detail recding. The account code appears on the printout of the data. Defining Account Codes You can define up to 1,000 account codes of up to 11 characters each in a list f telephone users. 20 Account code 1 Code entries +=Next To select a list: Press these keys. Enter the list directly and F3=Clear If necessary Enter an account code (up to 11 characters long) Delete the last few characters one by one (on Octophon 28 only). To delete the account code: 58

26 $FFRXQW#&RGH 20 Account code 2 Verification mode Defining Verification Modes You can define three verification modes f the account codes provided: Non-verified (default), Verified against the list; Verified against the number of characters (to define the number of characters Æ page 28). By doing this, you can avoid entering invalid account codes, because only valid account codes from the list are accepted. You can also dispense with verification altogether simply check the account code entered. 0=Non-verified 1=Code entries 2=Code length Enter the code 59

27 $FFRXQW#&RGH Defining the Entry Mode You can define one of two criteria f account code entry f each trunk group. Non-verified entry (default): You can enter an account code on any telephone befe a call is initiated and, therefe, also befe a trunk is seized. While a call is in progress, you can enter an account code only from a system telephone. Fced entry: You must enter an account code befe a call is initiated (after a trunk group is seized). The account code is then verified in accdance with the variant you have programmed (Æ page 26). Account code entry is not mandaty f incoming calls. 20 Account code 3 Trunk group mode +=Next Select trunk group: Press these keys. Enter the trunk group directly and 0=Non-verified 1=Fced Enter the code 5:

28 $FFRXQW#&RGH 20 Account code 4 Code length Defining the Code Length If you have defined code length as the verification mode (Æ page 26), you must now define the number of characters to be verified (up to eleven characters long). Enter the number of characters. 5;

29 +RWOLQH#+$XWRPDWLF#&RQQHFWLRQ#6HWXS, Hotline (Automatic Connection Setup) Hotline - immediate: You can configure any internal telephone so that a connection to an internal external destination that you define is automatically set up immediately after the user lifts the handset. Hotline after timeout: You can configure any internal telephone so that automatic connection setup is not carried out until after a certain time has elapsed after the user lifted the handset. You can define the length of time that must elapse. This "hotline timeout" must be set f the entire system. Configuring a Hotline Destination You can configure one shared destination f Octopus E Model 730. You can configure six destinations f Octopus E Model 930 of the six destinations can be assigned to each telephone ("Hotline assignm."æ page 30). 21 Hotline 1 Hotline dest. +=Next To select the hotline you wish to program (Octopus E Model 930): Press these keys. Enter the hotline directly and 5<

30 +RWOLQH#+$XWRPDWLF#&RQQHFWLRQ#6HWXS, Enter the hotline destination (station number). To delete the hotline destination: F3=Delete Configuring Hotline Stations (Telephones) You can define a hotline mode f each telephone: Off (hotline deactivated), Hotline (hotline - immediate activated), Hotline after a timeout. With Octopus E Model 930, you must also assign a hotline destination from 1 to 6 f each telephone. 21 Hotline 2 Hotline stn no 1=Hotline mode 2=Hotline assignm Enter the code +=Next To select a station: Press these keys. Enter a station directly and 63

31 +RWOLQH#+$XWRPDWLF#&RQQHFWLRQ#6HWXS, 0=off 1=Hotline 2=Hotline delayed F3=Delete Enter the code F Octopus E Model 930 only: Enter and assign a hotline. To delete the hotline assignment: 64

32 +RWOLQH#+$XWRPDWLF#&RQQHFWLRQ#6HWXS, 21 Hotline 3 Hotline timeout Configuring a Hotline Time (with Hotline after Timeout Only) Enter the time in seconds (1 to 99). 65

33 &KDQJLQJ#WKH#5HPRWH#$GPLQLVWUDWLRQ#3DVVZRUG 22 Code, RMA Changing the Remote Administration Passwd Your system can be configured and administered from a remote location. To do this, you must execute a number of operating procedures when prompted to do so by the service technician. Among other things, you must enter a six-character passwd; default = "000000". You can change the default passwd. Please make a note of the new passwd, because not even the service technician can recover it later on. Enter passwd. Enter the old six-character passwd. If you have not yet assigned a passwd, use the default passwd "000000" the first time you enter it. Enter the new passwd. Enter the new passwd again. 66

34 &KDQJLQJ#WKH#&0,#/RJRQ#3,1 Changing the CMI Logon PIN 23 Code, CMI Changing the Logon PIN Befe you can log on to a CMI (cdless multicell integration telephone), you must enter a PIN (default PIN = ) to place your system in logon mode. You can change the default code. Please make a note of the new PIN, because not even the service technician can recover it later on. Enter PIN Enter the current PIN. If you have not yet assigned a PIN, use the default PIN " " the first time you enter it. Enter the new PIN. Enter the new PIN again. Program/Service * 942=Log on CMI unit.? Setting Logon Mode In der to log on a CMI unit (cdless telephone), you must set your system to logon mode. You can then log on your CMI units during the next ten minutes so. Press the specified key. The LED lights up Enter PIN. 67

35 &KDQJLQJ#WKH#6\VWHP#$GPLQLVWUDWLRQ#3DVVZRUG 24 Security 1 Change passwd Changing the System Administration Passwd If you entered a passwd when you started system administration (Æ page 7), you can change it here. Please make a note of the new passwd because not even the service technician can recover it later on. Enter new passwd Enter the new passwd again. 68

36 &DOO#)RUZDUGLQJ#LQ#WKH#&DUULHU#1HWZRUN Trunk FWD on? Call Fwarding in the Carrier Netwk If this function is configured (consult your service technician), you can fward all calls arriving from the public netwk via a basic access point (system number system interface) directly to an external destination in the public netwk. F example, in the evening you can transfer calls received at your company to your private residence. In a multi-device connection, only the assigned multiple subscriber number (MSN) is fwarded. 1=immediate? 2=on no answer? 3= On busy? Select the fwarding type you wish to use and press "OK" to confirm. Trunk FWD off? Enter the destination number (without the external code). To deactivate call fwarding: Press "OK" to confirm the displayed call fwarding type. Enter the active call fwarding type. All About Your Telephone 69

37 'RFXPHQWDWLRQ Documentation Ordering Operating Instructions You can reder these operating instructions from Deutsche Telekom AG: in paper fm under the der number A31003-E8100-X426-*-7619 (also available in other languages), in electronic fm (HTML and PDF) on CD-ROM under the der number P E8100-X (bilingual). Contact System Suppt f infmation and dering instructions. Operating Instructions in the Internet You can download these operating instructions as a file from the Internet: The operating instructions are available in PDF fmat. To read them, you need the Adobe Acrobat Reader, which is available free of charge. To download files from the Internet you need a computer with Internet access and a Web browser such as Netscape Communicat Microsoft Internet Expler. 6:

38 ,QGH[ Index A account code defining defining the code length defining the entry mode defining verification modes fced entry non-verified non-verified entry verified against the list advisy messages automatic connection setup C call charge fact call charges displaying on a different telephone per telephone per trunk call detail recding call fwarding in the carrier netwk call log changing remote administration passwd CMI logon PIN change PIN CMI unit log on CMI units connection setup, automatic control panel optiset E memy... 3 cdless telephone currency designation Curs... 3 curs... 2 D date entering/changing date/time entering display... 4 E explanation of symbols... 2 F fwarding in the carrier netwk function keys F1 to F8...3, 4 Functions main menu... 8 submenu... 8 functions activating... 4 G group names H hotline after timeout immediate purpose station timeout hotline delayed HTML fmat I ISDN unit L logon mode changing the PIN CMI units ;

39 ,QGH[ M main menu... 8 menus activating... 4 messages N names f group call/hunt group call f speed dialing numbers O operating instructions HTML fmat dering PDF fmat operating steps... 2 system administration exiting... 8 passwd...7, 35 starting... 7 user name... 7 system speed-dialing... 9 system speed-dialing numbers, speed-dialing numbers, system... 9 T text messages time-dependent hotline trunk call fwarding U user prompts on-screen... 4 P passwd system administration passwd f remote administration pay phone PDF fmat PIN CMI log on CMI logon R remote administration passwd changing S scrolling within function...2, 3 selecting a language speed dialing numbers system... 9 speed-dialing system... 9 station name submenu <

40 Imptant telephone numbers F problems: F questions regarding sales: Upon delivery of the equipment, please enter telephone numbers! This equipment complies with the requirements of the EU guidelines: 89/336/EWG Electromagnetic compatibility 73/23/EWG Electrical operating material f use within specific voltage limits Confmity of the equipment with the above guidelines is attested by the CE mark. Issued by: Deutsche Telekom AG Right of modification reserved. Reference number: A31003-E8100-X SW version: 1.2 Status: 04/2001 Printed on environmentally compatible recycled paper.