Victorian Quality Council

Transcription

1 1 Victorian Quality Council Dr Sherene Devanesen Chair

2 2 History The VQC was established in 2001 Term 1, : Chaired by Dr Michael Walsh Term 2, : Chaired by A/Prof Christine Kilpatrick External evaluation 2007

3 Terms of Reference: Substantive Changes 3 4-year term Reporting - Quarterly ( ) cf. annual ( ) Projects - Require fewer, but with greater system, state-wide and sustainable impact Educate health sector about quality and safety issues ( ) Collaboration - No specific bodies stipulated ( ) Active consumer engagement ( ) Role beyond public health services

4 4 The Victorian Quality Council Advises the Minister for Health and the Department of Health Develops a four year strategy to improve the quality of health care Collaborates with stakeholders Responds to specific requests from the Minister

5 5 The Victorian Quality Council Dr Sherene Devanesen Ms Jodie Ashworth Ms Jo Bourke A/Prof Caroline Brand Ms Maree Cuddihy Mr Martin Day Ms Lydia Dennett Dr Simon Fraser Dr Robert Grenfell Prof Michael Grigg Mr Ivan Kayne Mrs Sue Kirsa Mr Steve Marshall Ms Linda McCoy Ms Alison McMillan Dr Annie Moulden Ms Liza Newby Ms Shelly Park A/Prof Leslie Reti Dr Bill Shearer A/Prof Alan Wolff

6 6 Our Vision The Victorian Quality Council leads and influences the quality and safety agenda to achieve safer, better health care for all Victorians.

7 Outline of Strategic Directions Our Values Leadership Commitment Objectivity Collaboration Relevance Respect Leading the Quality Agenda Analysis Advice Coordination Consultation Supporting the Workforce New models of care Communication and multi-disciplinary teams Improving the Patient Journey Patient centred care Transitions between care Health literacy Enhancing Clinical Leadership Clinical Leadership Program Fellowships and exchanges Providing Tools & Resources Clinical audit Making better use of data Electronic media

8 VCQ Operating Structure Manager, Dr Paul Ireland

9 9 Completion of Term 2 Projects Acute pain management audit tool Addressing restraint and seclusion practices - completed Pressure ulcer basics (PUBS) for residential aged care on-line resource delivered Falls online education package

10 10 Education Podcast series on quality and safety issues Initial topics: Patient centred care Clinical handover Clinical leadership TeamSTEPPS Patient Safety indicators Ability to print out certificates on completion of on-line training packages

11 Clinical Leadership Working Group Associate Professor Les Reti 11 Objective Build clinical leadership capacity Fellowships / Sponsorships

12 12 Clinical Leadership Working Group Structured leadership program To design, develop and pilot a clinical leadership program in quality and safety emerging clinical leaders across all health disciplines February forum identified concepts aiming for program launch in 2011

13 13 Clinical Leadership Working Group Forum attendees: Victorian Quality Council The Royal Australian and New Zealand College of Obstetricians and Gynaecologists Latrobe Community Health Service Department of Health Victorian Healthcare Association The Royal Australasian College of Surgeons Victorian Managed Insurance Authority Melbourne Health The Royal Australasian College of Physicians NHMRC National Institute of Clinical Studies General Practice Victoria Austin Health Clinical Excellence Commission Emergency Care and Innovation Network Paediatric Clinical Network Renal Health Clinical Network Victorian Health Service Management Innovation Council The College of Nursing Institute for Healthy Leadership, WA Health Western Health Queensland Health Workplace Culture and Leadership Centre Eastern Health Maternity & Newborn Clinical Network Leadership Group Department of Health, SA Barwon Health The Australian Commission on Safety and Quality in Health Care Monash University Faculty of Medicine, Nursing, and Health Sciences Bendigo Health Centre for Research Excellence in Patient Safety St Vincent's and Mercy Private Peninsula Health Peter MacCallum Cancer Centre Wimmera Health Care Group Royal Women's Hospital

14 14 Clinical Leadership Working Group Forum presenters: Dr Sherene Devanesen Chair, Victorian Quality Council Dr John Øvretveit Director of Research and Professor of Health Innovation and Implementation, Karolinska Institute Medical Management Centre, Stockholm Sweden Professor Cliff Hughes Chief Executive Officer, Clinical Excellence Commission, NSW Ms Jan Phillips Senior Director, Workplace Culture and Leadership Centre, Queensland Health Associate Professor Les Reti Chair, VQC Clinical Leadership Group Professor Steve Wesselingh (Panel facilitator) Dean, Faculty of Medicine, Nursing and Health Sciences, Monash University, Melbourne Mr Etienne Scheepers Executive Director, Workforce Division Department of Health, SA (Panel member)

15 15 Clinical Leadership Working Group Travelling Fellowships Now direct alignment of fellowship topics with VQC strategic priorities Six $20,000 fellowships funding round closed 10 May 2010 Sponsorships Quality conferences

16 Patient Journey and Communication Steering Group Dr Annie Moulden 16 Three sub groups: Health Literacy Group Mr Ivan Kayne AOM Patient Transfer Group Dr Simon Fraser Culture & Communications Group Ms Maree Cuddihy

17 17 Health Literacy Working Group Objective: To support improved health literacy for Victorian consumers.

18 18 Health Literacy Working Group Project: Consumer Training Project The services of the Health Issues Centre has been engaged to develop and pilot 3 independent Victorian Registration and Qualifications Authority registered courses. 1. Introductory course on health literacy 2. Higher level eg. for CAC members 3. Advanced course for consumer advocates and some consumers

19 19 Patient Transfer Working Group Objective: Improve and standardise information flow and provide decision support tools to assist inter-facility transfer of noncritical patients.

20 20 Patient Transfer Working Group Project: Standardisation of Inter-hospital Patient Transfer Form Activities: Pilot of patient transfer form Aug-Oct 2010

21 Culture & Communication Working Group 21 Objective Provide guidance for improving communication within health organisations with particular emphasis on supporting effective multidisciplinary teams.

22 Culture & Communication Working Group 22 Project 1 TeamSTEPPS program Evidence-based, teamwork training system to improve communication and teamwork skills.

23 Culture & Communication Working Group 23 Project 2 The Next Steps: Having conversations on Life and Death Training resource to assist in management of end-of-life care

24 24 Metrics & Monitoring Group Ms Alison McMillan Objectives Advance clinical audit practice in Victoria. Build capacity in health services and within clinical specialties to utilise data for measuring and monitoring the quality of their service delivery. Utilise data more effectively within the VQC to inform strategic advice to the Minister, contribute to policy submissions and to answer key quality and safety questions as required.

25 25 Metrics & Monitoring Group Project 1 Pilot Patient Safety Culture Survey Project

26 26 Metrics & Monitoring Group Project 2 Measuring and Monitoring Quality and Safety in Victorian Health Services paper