Middle Market Focus Classes Business Services and Repair Shop Services

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2 CNA SIC Radio/TV Repair SIC Radio and Television Repair Shops Establishments primarily engaged in repairing radios, televisions, phonographs, stereo equipment and tape recorders. Also included are establishments engaged in installing and repairing television, amateur, and citizens band antennas; or in installing and servicing radio transmitting and receiving equipment in homes, offices, boats, automobiles or other vehicles. Establishments primarily engaged in installation, repair, or maintenance of radio and television broadcast transmitting antennas and towers are classified in Construction, Division C. Antennas, household: installation and service Automotive radio repair shops Citizens band (CB) antennas installation Intercommunications equipment repair Phonograph repair: stereo, hi-fi and tape recorder Public address system repair Radio and television receiver installation Radio repair shops Stereophonic equipment repair Television repair shops Video recorder or player repair Retailing New Electronic Equipment from a Storefront and Repairing: , Radio, Television and Other Electronics Stores Other Stereo, TV, VCR and Radio Repair: , Consumer Electronics Repair and Maintenance Other Telecommunications Equipment Repair: , Communication Equipment Repair and Maintenance 2

3 CNA SIC Appliances & Accessories Household and Commercial SIC 7629 Electrical and Electronic Repair Shops, Not Elsewhere Classified Establishments primarily engaged in the repair of electrical and electronic equipment, not elsewhere classified, such as electrical household appliances, and electrical and electronic industrial equipment. Appliance repair, electrical Business machine repair, electrical Electric razor repair Electric tool repair Electrical measuring instrument repair and calibration Electrical repair shops, except radio, television and refrigerator Electronic equipment repair, except computers Hearing aid repair Office machine repair, electrical: except typewriters and computers Telephone set repair Washing machine repair Retailing New Electrical and Electronic Appliances from a Storefront and Repairing: , Household Appliance Stores Business and Office Machine Repair, Electrical: , Computer and Office Machine Repair and Maintenance Telephone Set Repair: , Communication Equipment Repair and Maintenance Electrical Measuring Instrument Repair and Calibration, Medical Equipment Repair, Electrical: , Other Electronic and Precision Equipment Repair and Maintenance Appliance Repair, Electrical; Washing Machine Repair; Electric Razor Repair (except Retailing New Appliances from a Storefront and Repairing): , Appliance Repair and Maintenance Other Consumer Electronic Equipment Repair Except Computer, Radio, Television, Stereo and VCR: , Consumer Electronics Repair and Maintenance SIC 7623 Refrigeration and Air-conditioning Service and Repair Shops Establishments primarily engaged in servicing and repairing household and commercial electrical refrigerators, air-conditioning and refrigeration equipment. Establishments primarily engaged in servicing and repairing gas refrigeration equipment are classified in Industry 7699, and those repairing automotive, air-conditioning equipment are classified in Industry Refrigeration/Refrigerator repair service, electric Commercial Refrigerator Equipment Repair: 81131, Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance Refrigerator household-type, repair and maintenance services without retailing new appliances: , Appliance Repair and Maintenance Any Heating or Air Conditioning exposure classified in Industry 1711 must be written in the SMAP CAM Construction program. 3

4 CNA SIC Jewelry Store/Distribution No Jewelers Block 7631 Watch, Clock and Jewelry Repair Establishments primarily engaged in the repair of watches, clocks or jewelry. Establishments primarily engaged in assembling watches from purchased parts are classified in Manufacturing, Industry Clock repair shops Jewelry repair shops Pearl restringing for the trade Watch repair shops 81149, Other Personal and Household Goods Repair and Maintenance 4

5 CNA SIC Musical Instrument Repair CNA SIC Camera Repair CNA SIC Office Equipment, Machines/Appliances Install/Service/Repair CNA SIC Locksmiths CNA SIC Taxidermists 7699 Repair Shops and Related Services, Not Elsewhere Classified Establishments primarily engaged in specialized repair services, not elsewhere classified, such as bicycle repair; leather goods repair; lock and gun repair, including the making of lock parts or gun parts to individual order; musical instrument repair; septic tank cleaning; farm machinery repair; furnace cleaning; motorcycle repair; tank truck cleaning; taxidermists; tractor repair; and typewriter repair. Awning repair shops Binoculars and other optical goods repair Bowling pins, refinishing or repair Camera repair shops Covering textile rolls Drafting instrument repair Gas appliance repair service Harness repair shops Industrial truck repair Key duplicating shops Leather goods repair shops Lock parts made to individual order Locksmith shops Luggage repair shops Machinery cleaning Mattress renovating and repair shops Measuring and controlling instrument repair, mechanical Microscope repair Mirror repair shops Musical instrument repair shops Organ tuning and repair Piano tuning and repair Picture framing to individual order, not connected with retail art Picture framing, custom Pocketbook repair shops Repair of optical instruments Repair of photographic equipment Rug repair shops, not combined with cleaning Saddlery repair shops Scale repair service Sewing machine repair shops Sharpening and repairing knives, saws, and tools Stove repair shops Surveying instrument repair Taxidermists Tuning of pianos and organs Typewriter repair, including electric Venetian blind repair shops Window shade repair shops Custom Picture Framing: , All Other Home Furnishings Stores Locksmith Shops: , Locksmiths Other Non-Automotive Transportation Equipment and Industrial Machinery and Equipment: 81131, Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance Camera Repair: , Consumer Electronics Repair and Maintenance Typewriter Repair: , Computer and Office Machine Repair and Maintenance Taxidermists, and Antique Repair and Maintenance, Except Antique Car Restoration Gas Appliance Repair Service, Sewing Machine Repair, Stove Repair Shops, and Other Non-Electrical Appliances: , Appliance Repair and Maintenance Leather Goods Repair Shops, Luggage Repair Shops, Pocketbook Repair Shops: 81143, Footwear and Leather Goods Repair Except Industrial, Electronic, Home and Garden, Appliance, Locksmith, and Leather Goods: 81149, Other Personal and Household Goods Repair and Maintenance 5

6 CNA SIC Sales, Service and Consulting Organizations Excluding Professional Employment and temporary Help Firms CNA SIC Auctioneers CNA SIC Draftsmen Excluding Professional CNA SIC Interior Decorators Office CNA SIC Sign Painting/Lettering Inside Of Buildings CNA SIC Water Softening Equipment Install/Service/Repair 7389 Business Services, Not Elsewhere Classified Establishments primarily engaged in furnishing business services, not elsewhere classified, such as bondspersons, drafting services, lecture bureaus, notaries public, sign painting, speakers bureaus, water softening services and auctioneering services, on a commission or fee basis. Auctions of used cars and agricultural commodities, such as livestock and produce, are classified in Wholesale Trade. Apparel pressing service for the trade Appraisers, except real estate appraisers Arbitration and conciliation services Auctioneering service on a commission or fee basis Bartering services for businesses Batik work (hand printing on textiles) Bronzing baby shoes Business brokers (buying and selling business enterprises) Check validation service Cloth: cutting to length, bolting or winding for textile distributors Convention bureaus Convention decorators Copyright protection service Correct time service Cotton inspection service, not connected with transportation Cotton sampler service Coupon redemption service, except trading stamps Decoration service for special events Directories, telephone: distribution on a contract or fee basis Drafting service, except temporary help Embroidering of advertising on shirts, etc. Engrossing, e.g., diplomas and resolutions Florists telegraph service Folding and refolding service: textile and apparel Fundraising on a contract or fee basis Handtool designers Handwriting analysis Hotel reservation service Identification engraving service Inspection of commodities, not connected with transportation Interior decorating consulting service, except painters and paper Interior designing service, except painters and paper hangers Inventory computing service Labeling bottles, cans, cartons, etc. for the trade: not printing Laminating of photographs (coating photographs with plastics) Lettering service Liquidators of merchandise on a contract or fee basis Mannequin decorating service Map drafting service Mapmaking, including aerial Message service, telephone answering except beeper service Meter readers, remote Microfilm recording and developing service Mounting merchandise on cards on a contract or fee basis Music distribution systems, except coin-operated Notaries public Packaging and labeling service (not packing and crating) Paralegal service Parcel packing service (packaging) Patent brokers Photographic library service, still Photography brokers Post office contract stations Presorting mail service Press clipping service Printed circuitry graphic layout Produce weighing service, not connected with transportation Promoters of home shows and flower shows Radio broadcasting music checkers Radio transcription service Redemption of trading stamps Restaurant reservation service Rug binding for the trade Safety inspection service, except automotive Sampling of commodities, not connected with transportation Shoe designers Showcard painting Shrinking textiles for tailors and dressmakers Sign painting and lettering shops 6

7 CNA SIC Sales, Service and Consulting Organizations Excluding Professional Employment and temporary Help Firms CNA SIC Auctioneers CNA SIC Draftsmen Excluding Professional CNA SIC Interior Decorators Office CNA SIC Sign Painting/Lettering Inside Of Buildings CNA SIC Water Softening Equipment Install/Service/Repair 7389 Business Services, Not Elsewhere Classified (Continued) Styling wigs for the trade Switchboard operation of private branch exchanges Tape slitting for the trade (cutting plastics, leather, etc. into widths) Telemarketing (telephone marketing) service on a contract or fee basis Telephone answering, except beeper service Telephone solicitation service on a contract or fee basis Textile designers Textile folding and packing services Time-share condominium exchanges Tourist information bureaus Trade show arrangement Trading stamp promotion and sale to stores Trading stamp redemption Translation service Water softener service Welcoming service 7

8 CNA SIC Sales, Service and Consulting Organizations Excluding Professional Employment and temporary Help Firms CNA SIC Auctioneers CNA SIC Draftsmen Excluding Professional CNA SIC Interior Decorators Office CNA SIC Sign Painting/Lettering Inside Of Buildings CNA SIC Water Softening Equipment Install/Service/Repair 7389 Business Services, Not Elsewhere Classified (Continued) Stock Photo Agencies and Press Clipping Services: , All Other Information Services Process Services, Patent Agents, Notaries Public and Paralegal Services: , All Other Legal Services Mapmaking Services: 54137, Surveying and Mapping (except Geophysical) Services Interior Design: 54141, Interior Design Services Industrial Design: 54142, Industrial Design Services Drafting Service: 54134, Drafting Services Fashion and Other Design Services: 54149, Other Specialized Design Services Sign Painting and Lettering Shops, Showcard Painting, Mannequin Decorating Services, and Other Advertising Related Business Services: 54189, Other Services Related to Advertising Translation and Interpretation Services: 54193, Translation and Interpretation Services Home and Building Inspection Services: 54135, Building Inspection Services Appraisers, Except Insurance and Real Estate, and Miscellaneous Professional, Scientific, and Technical Services: 54199, All Other Professional, Scientific, and Technical Services Microfilm Services: 51421, Data Processing Services Telephone Answering Services: , Telephone Answering Services Telemarketing Bureaus and Telephone Soliciting Services: , Telemarketing Bureaus Private Mail Centers and Mail Box Rental: , Private Mail Centers Business Service Centers, Except Private Mail Centers and Mail Box Rental: , Other Business Service Centers (including Copy Shops) Embroidery of Advertising on Shirts and Rug Binding for the Trade: , All Other Miscellaneous Textile Product Mills Sponging Fabric for Tailors and Dressmakers: , Broadwoven Fabric Finishing Mills Distribution of Telephone Directories on a Fee or Contract Basis: 54187, Advertising Material Distribution Services Post Office Contract Stations: 49111, Postal Service Packaging and Labeling Services: 56191, Packaging and Labeling Services Hotel and Restaurant Reservation Services and Time Share Condominium Exchange: , All Other Travel Arrangement and Reservation Services Convention and Trade Show Services: 56192, Convention and Trade Show Organizers Convention and Visitors Bureaus and Tourist Information Service: , Convention and Visitors Bureaus Business Support Services, Except Telephone Answering, Telemarketing Bureaus, Private Mail Centers and Repossession Services: , All Other Business Support Services All Other Support Services: 56199, All Other Support Services For more information about Middle Market Focus Classes or our appetite, contact your CNA Branch underwriter. One or more of the CNA companies provide the products and/or services described. The information is intended to present a general overview for illustrative purposes only. It is not intended to constitute a binding contract. Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states and may be subject to change without notice. CNA is a service mark registered with the United States Patent and Trademark Office. Copyright 2008 CNA. All rights reserved. SIC FC3 SS