1 Pulmonary Rehabilitation Survey July 2007 Prepared for: The Australian Lung Foundation PO Box 847 Lutwyche QLD 4030
2 Executive Summary Page i A total of 137 pulmonary rehabilitation coordinators (PRCs) completed the questionnaire on their pulmonary rehabilitation programs in May/June 2007 for The Australian Lung Foundation (the ALF). In most of these cases (96%) a pulmonary rehabilitation is in existence at the time of completing the questionnaire. This is across all states and territories and in both metropolitan and rural areas. Aspects of programs Continuous/rolling programs account for 27% of cases where programs are run, and individual classes for 2%. The other main groupings are: - 21% of PRCs indicate they run five programs per year - around one in ten PRCs indicate they run two, three and five program per year. - Twenty-two in metropolitan areas compared to 12 programs in rural areas are run on a continuous/rolling basis. In two-thirds of cases patients, attend programs two times per week. The national average shows patients are attending programs 1.8 times per week, and there are 8.4 patients in each program. On average, programs run for 9 weeks. - Over one in two (57%) PRCs indicate the length of a program is 8 weeks. - The average length of program is significantly longer in New South Wales than Victoria (10 weeks compared to 8.3 weeks respectively) and in rural than metropolitan areas (9.6 weeks compared to 8.4 weeks respectively). Referrals to pulmonary rehabilitation programs are highest from specialists on average, followed by primary care referrals. Around one in ten PRCs indicate self-referrals and other referral methods for entering programs. Patients are subject to entry criteria in just over one in two cases (55%). Mostly diagnosis is considered, and one in three PRCs indicate the severity of COPD is taken into consideration. In some cases, both types of entry criteria are taken into account. Nationally, 13.5 patients on average are currently on a waiting list for a pulmonary rehabilitation program. Executive Summary
3 There can be a long waiting time beyond the start of the next available program in some cases, with just over one in two (51%) PRCs in total indicating patients are waiting more than four weeks beyond the start of the next program. - On a national basis, patients are waiting 5.9 weeks on average beyond the start of the next available program. - The waiting time on this basis is significantly lower in Victoria than New South Wales (3.7 weeks compared to 6 weeks respectively). Page ii Challenges/barriers Just over one in two (52%) PRCs feel there are a variety of challenges in keeping programs running. This group represents programs in all states and territories. The main three challenges are considered to be: - patient transport, by 56% of this group - patient drop-out, by 51% - ongoing funding, by 47%. While the majority of funding is from within existing hospital or the state, a variety of other types of funding are relied on to support programs. In some cases, a mix of funding keeps programs running. Overall, most (96%) PRCs feel that there are patients who could benefit from pulmonary rehabilitation who are not accessing it. This group represents all states and territories. The main barriers (from highest to lowest) are considered to be: - lack of awareness by primary care, by 74% of this group - nominated by more in rural than metropolitan areas - transport difficulties, by 65% - nominated by more in metropolitan than rural areas - lack of acceptance by patients, by 52% - lack of awareness by specialists, by 40% - lack of funding, by 38% - lack of parking, by 37%. Executive Summary
4 Maintenance Eighty-two percent of PRCs where a program is available indicate they refer patients to maintenance following pulmonary rehabilitation. - Community based maintenance programs account for two-thirds, followed by maintenance programs as part of hospital service (44%). Maintenance programs are also conducted at the gym and home. The main two reasons why patients are not referred to maintenance are because there is no program available or there is no additional funding for this type of program. Page iii Support groups The majority of just over three in five (62%) of PRCs refer patients to a local support group. The main two reasons why patients are not being referred is because there is no support group close to us or the PRC doesn t know about available support groups. Twenty-seven percent of PRCs are interested in starting a support group. Information sources and the ALF The majority of PRCs do currently provide information to patients about support available through the ALF in various ways. This group is across all states and territories. The main ways information is presented is: during a lecture, using a flyer, or informally. If supplied by the ALF, there is support in providing all information sources asked about from the majority of PRCs. PRCs consider these information sources would help promote their program: - GP posters by 76%, and hospital posters by 74% - letters/information to primary care by 69%, and letters/information to specialists by 62% - media campaigns by 3%, and other by 11%. - 4% indicated there are no other needs. - Other sources are outlined in this report. Executive Summary
5 REPORT Pulmonary Rehabilitation Survey Prepared for: The Australian Lung Foundation PO Box 847 Lutwyche QLD 4030 and by: Stollznow Research ABN Level Military Road P O Box 16 NEUTRAL BAY NSW 2089 NEUTRAL BAY NSW 2089 Client Contact: H Allan, Executive Director COPD National Program Tel: Fax: Research Contact: N Stollznow, J Benedek Tel: Fax: July 2007
6 Contents 1. Introduction Approach Analysis Report Aspects of pulmonary rehabilitation programs Challenges and barriers Maintenance Support groups Information sources and the ALF... 20
7 1. Introduction Page 1 The ALF wished to undertake a survey about pulmonary rehabilitation programs around Australia. The questionnaire for this survey was primarily developed by the ALF, with some input from Stollznow Research. Stollznow Research programmed an online version of the questionnaire. PRCs were invited to complete the questionnaire by sent out by the ALF, or ed a document to self-complete in hard copy. Stollznow Research did not have access to the list of those who were invited to participate. The ALF administered responses and conducted a follow up by phone with those who had not yet completed a questionnaire about a week following the launch date. Some of these questionnaires were completed at the time of the phone call with PRCs. Online data entry of responses was completed by internally appointed ALF staff. In total, 137 questionnaires were fully completed out of a potential 200.
8 2. Approach Page 2 The full questionnaire was completed by 137 PRCs of a potential total of 200. In 131 cases, a pulmonary rehabilitation program is in existence. Where we report on the difference between two percentages (typically the total and a cross-tabulation variable) we use a paired-comparison significance test. In this report we include differences at the 90% and above significance level. This calculation is slightly different to the overall confidence level as it requires the percentages and base size of the study. It is looking for significant differences within the sample. Differences from the total are only shown where the differences are statistically significant and meaningful, e.g. a difference of 1% may be statistically significant but is not meaningful. Where appropriate a t-test to determine any significant differences between two means. Differences at the 95% and above significance level are included in this report.
9 3. Analysis Page 3 Analysis was completed by: total state - although the base sizes for all states and territories, except New South Wales and Victoria, are small and do not allow reliable reporting metropolitan/rural location. All charts show the actual question number of the full questionnaire ranging from Q1 to Q25, and the unweighted base size for each question.
10 4. Report Page 4 100% 4.1 Aspects of pulmonary rehabilitation programs 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Q1: Pulmonary rehabilitation program in existence by total, state/territory and area Chart 1 Base: 137 Total NSW Vic Qld SA WA Tas NT ACT Metro Rural Yes 96% 96% 100% 100% 100% 100% 100% 50% 33% 97% 96% No 4% 4% 0% 0% 0% 0% 0% 50% 67% 3% 4% Of those who participated in the survey, pulmonary rehabilitation programs are in existence in most cases. This is across all states and in both metropolitan and rural areas. The six cases where programs are not in existence include: - two in NSW - one in the NT - one in the ACT. The barriers to running programs are considered to be: - lack of trained staff and lack of demand, in three cases for both - lack of funding in two cases - lack of support from hospital for one - other reason for one PRC.
11 Page 5 Q3: Number of pulmonary rehabilitation programs run per year by total, state/territory and area Table 1 Base: 127 Total NSW Vic Qld SA WA Tas NT ACT Metro Rural Continuous/rolling Individual classes Total No answer responses not included. There are continuous/rolling programs on offer in 27% of cases. This applies to all states and territories, except Tasmania and the Northern Territory. - Programs run on this basis account for more programs in metropolitan than rural areas. - Individual classes are on offer in Queensland only. In 5% of cases, there is only one program run per year. In around 10% of cases: two, three or five programs are run. For 21% of cases, four programs are run per year. The number of programs per year if more than five were stated to be: - 6, 7, 8-10, 11, 12-14, 21, 35. On a national basis, 4.8 programs on average are run per year. - This figure is based on a reduced base size.
12 Q4: Number of times a week patients attend by total Chart 2 Base: 131 Page 6 70% 60% 50% Where a pulmonary rehabilitation program is run, in two-thirds of cases patients attend two times per week. In just over one in four cases (27%), patients attend one time per week. On average, patients attend 1.8 times per week. 40% 30% 20% 10% 0% One Two Three Total 27% 66% 6%
13 Page 7 Q5: Number of patients in each course by total Chart 3 Base: % 35% 30% 25% 20% 15% 10% 5% In one in three cases, 6 to 8 or 9 to 11 patients are in each course. This is followed by: - 1 to 5 patients in each course in close to one in five cases (19%) - more than 11 patients in one in six cases (16%). On a national basis, there is an average of 8.4 patients in each available pulmonary rehabilitation course. - The scale used on this measure is: - 1 to 5 patients (3) - 6 to 8 patients (7) - 9 to 11 patients (10) - more (15). 0% 1 to 5 6 to 8 9 to 11 More Total 19% 34% 31% 16%
14 Page 8 Q6: Length of program by total Chart 4 Base: % In over one in two cases (57%), the length of the pulmonary rehabilitation program is 8 weeks. 50% 40% 30% 20% 10% 0% Longer than 10 weeks 10 weeks 8 weeks 6 weeks Less than 6 weeks Total 18% 6% 57% 18% 1% In close to one in four cases (24%), the program is 10 weeks or longer. In a lower level of cases (18%), the program is run for 6 weeks. - There is only one case where the program is run for less than 6 weeks. On a national basis, programs run for an average of 9 weeks. Looking at responses from PRCs in NSW and Victoria, the average length of programs is significantly longer in NSW: - 10 weeks for NSW weeks for Victoria. The average length of programs is significantly longer in rural than metropolitan areas: weeks in metropolitan areas weeks in rural areas
15 Page % 45.00% 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% Q7: How patients enter the program (average % split) by total Chart 5 Base: 131 Specialist referred Primary care referred ALF referred Self referred Other Total 43.70% 33.90% 1.80% 8.20% 12.50% PRCs were asked to give a percentage split for each of these areas to indicate how patients entered the program: - specialist referred - primary care referred - ALF referred - self referred - other. In the main, on average patients are either: - specialist referred, or - primary care referred. - This accounts for 77.60%. This is followed by around one in ten for each of these areas: - self referred, or - other referral method.
16 Page 10 Q8: Accept any patient into program by total and state/territory Chart 6 Base: % 70% 60% 50% 40% 30% In just over one in two cases, patients are subject to entry criteria. - Responses from PRCs in NSW where a program exists indicate a higher level of cases where patients are subject to entry criteria. Where entry criteria is in place: - 86% look at diagnosis (ie Emphysema, Bronchiectasis) - 33% base entry on the severity of COPD. - In some cases they look at both of these types of entry criteria. 20% 10% 0% Total NSW Yes 45% 33% No 55% 67%
17 Page 11 Q10: Number of patients currently on waiting list by total, state/territory and area Chart 7 Base: % 60% 50% 40% 30% 20% 10% 0% 0 1 to to to to to 80 More than 80 Total 21% 49% 13% 9% 3% 2% 3% NSW 29% 40% 10% 6% 6% 2% 6% Vic 19% 65% 10% 6% 0% 0% 0% Metro 13% 46% 16% 13% 4% 4% 5% Rural 28% 54% 8% 5% 3% 2% 0% Close to one in two (49%) indicate 1 to 10 patients are currently on a waiting list. - A higher level of 65% of PRCs in Victoria indicate 1 to 10 patients are on a waiting list. This is followed by: - 11 to 20, 13% - 21 to 30, 9% - 31 to 50, 3% - 51 to 80, 2% - more than 80, 3%. On a national basis, 13.5 patients on average are on a waiting list at the time of conducting this survey. Twenty-one percent of PRCs where a program is run indicate they do not have any patients currently on a waiting list. - This is the case for 28% of PRCs located in a rural area, and 13% in a metropolitan area.
18 Page 12 Q11: Length of waiting time beyond the start of the next available program- by total, state/territory and area Chart 8 Base: % 35% 30% 25% 20% 15% 10% 5% 0% Total NSW Vic Metro Rural Less than 2 weeks 28% 31% 35% 25% 34% 2 to 4 weeks 14% 13% 19% 21% 8% Between 4 to 6 weeks 15% 19% 13% 23% 8% Between 6 to 8 weeks 19% 13% 23% 16% 20% More than 8 weeks 17% 23% 3% 9% 24% There can be a fairly long waiting time beyond the start of the next available program in some cases. Just over one in two (51%) PRCs overall indicate patients are waiting more than four weeks beyond the start of the next available program: - 17% say patients are waiting more than 8 weeks - 19% say patients are waiting between 6 to 8 weeks - 15% say patients are waiting between 4 to 6 weeks. On a national basis, patients are waiting 5.9 weeks on average beyond the start of the next available program. - Waiting time is significantly lower at 3.7 weeks on average for programs in Victoria compared to 6 weeks for NSW programs. Five percent of PRCs say the waiting time varies. No answer responses not shown.
19 4.2 Challenges and barriers Page 13 Q13: Challenges in keeping the program running by total - Chart 9 Base: 68 60% 50% 40% 30% 20% Just over one in two (52%) PRCs feel there are challenges in keeping the pulmonary rehabilitation program running. - This applies to all states and territories. - The level is similar in both metropolitan and rural areas. This chart shows the variety of challenges faced. - There was an opportunity to provide open-ended responses to this question. 10% 0% Patient transport Patient dropout Ongoing funding Attracting and keeping staff Support from the hospital Getting/ inconsistent referrals Lack of staff resources Lack of venue/access restrictions Patient issues Lack/cost of parking/ transport Lack of admin/ support Total 56% 51% 47% 37% 35% 21% 21% 9% 6% 6% 4% 9% Other
20 Page 14 Q14: Type of program funding- by total Chart 10 Base: % 50% 40% While the majority of funding of these programs is from within existing hospital and by the state, a variety of other types of funding are relied on to provide pulmonary rehabilitation programs. - In some cases, a mix of funding keep programs running. 30% 20% 10% 0% Within existing hospital funding State funding DVA No identified funding Private medical Commownealth insurance project funding Community health Medicare By clients Other Total 51% 35% 8% 8% 8% 7% 2% 2% 2% 5%
21 Page 15 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Q16: Biggest barriers to receiving pulmonary rehabilitation by total and area (1) Chart 11 Base: 126 Lack of awarenessprimary care Transport difficulties Lack of acceptancepatients Lack of awarenessspecialists Lack of funding Lack of parking Total 74% 65% 52% 40% 38% 37% Metro 67% 78% 46% 41% 41% 44% Rural 84% 56% 54% 43% 38% 29% Almost all (96%) PRCs feel that there are patients who could benefit from pulmonary rehabilitation who are not accessing it. - This applies to all states and territories. - The level is similar in both metropolitan and rural areas. Many barriers were identified, with the main reasons considered to be: - lack of awareness by primary care and specialists - transport difficulties and lack of parking - lack of acceptance by patients - lack of funding. Lack of awareness by primary care was nominated by more PRCs in rural than metropolitan areas, and transport difficulties by more in metropolitan than rural areas. - There are no differences by state/territory.
22 Page 16 Q16: Biggest barriers to receiving pulmonary rehabilitation by total and area (2) Chart 12 Base: % 80% 70% 60% 50% 40% 30% 20% 10% 0% Scared/ anxious patients Lack of public awareness Staffing problems Need GP/specialist referral Not enough places/long wait time Lack of GP support/ awareness Lack of follow up Lack of consistent patient no. Lack of hospital support Total 4% 3% 2% 2% 2% 2% 2% 1% 1% 7% Metro 4% 2% 0% 0% 4% 2% 2% 2% 0% 11% Rural 5% 5% 5% 5% 2% 2% 2% 0% 2% 3% Other
23 Page Maintenance Q18: Where maintenance program is conducted by total, state/territory and area Chart 13 Base: % 70% 60% 50% 40% 30% 20% 10% 0% Total NSW Metro Rural Community based 66% 56% 74% 56% Part of hospital service 44% 62% 44% 48% Gym 4% 3% 0% 8% Home 4% 5% 2% 6% Mostly patients are referred to maintenance following pulmonary rehabilitation. - Eighty-two percent of PRCs indicated they do so. - All but one PRC in Victoria say they refer patients to maintenance. Community based maintenance programs was nominated by twothirds of PRCs. - This type of maintenance program was nominated by fewer PRCs in rural areas. In addition to programs conducted as part of hospital service, a couple of other places where maintenance programs are conducted were identified. Close to two-thirds of PRCs in NSW indicate maintenance programs are conducted as part of hospital service.
24 Page 18 Q19: Reasons why do not refer patients to maintenance following pulmonary rehabilitation by total Table 2 Base: 23 Total None available 15 No additional funding for maintenance 11 Can come back to gym anytime as porgram ongoing 2 Offer 4 weeks top ups/refreshers 6-12 months post discharge depending on current waiting list 1 Patient not interested 1 Patients don't like to pay for a group e.g. Tai Chi 1 We are the maintenance porgram 1 Inadequate staff and venue resourcing 1 Total 23 Number of responses 33 The main reason the 18% of PRCs do not refer patients to maintenance is because a program of this nature is not available. - This applies to 15 of 23 PRCs in this group, and across most states/territories, except Tasmania and the ACT. Eleven in this group state the other more main reason as no additional funding for maintenance. The other reasons in this table are nominated by one or two PRCs for each.
25 4.4 Support groups 70% 60% 50% 40% 30% 20% 10% 0% Yes No, no support group close to us Q20: Refer patients to a local support group by total Chart 14 Base: 137 No, I don't know about available support groups Use Lungnet No, my patients are not interested Refer to other Use informal patient (community physio) networking Total 62% 20% 12% 5% 4% 2% 1% 1% 1% No answer response not shown. Run own support group Too hard Page 19 The majority of just over three in five (62%) of all PRCs indicate they refer patients to a local support group. Several other sources were identified in the survey, including: - Lungnet, named by 5% - informal patient network by 1% - run own support group by 1%. Reasons why patients are not being referred to a local support group include: - There is no support group close to us for 20% of PRCs - this reason applies to just over one in three (35%) PRCs based in rural areas, and close to one in three (32%) in NSW. - I don t know about available support groups for 12% - this reason was nominated by at least one PRC in all mainland states. - Too hard for 1%. Just over one in four (27%) of all PRCs show interest in starting a support group. - None of the PRCs in either the NT or ACT are interested in starting a support group.
26 Page Information sources and the ALF 80% 70% 60% 50% 40% 30% 20% Q23: Ways present The Australian Lung Foundation information by total Chart 15 Base: 109 The majority of four in five PRCs do currently provide information to patients about support available through the ALF. - This is done by PRCs across all states and territories. The information is provided in several ways. Over one in two PRCs provide ALF information either: - during a lecture, - on a flyer, or - informally. A few additional ways of distributing ALF information were identified. 10% 0% During lecture Flyer Informally Rep from ALF or support group visits during program Info sheets/pack Give Lungnet mag/sign up for Lungnet Give patients a choice of materialsbrochures, sheets Total 70% 68% 57% 17% 3% 3% 1% 3% Other No answer response not shown.
27 Page 21 Q24: Would provide these information sources to patients if ALF supplied them by total Chart 16 Base: % 90% In the main, there is support to provide all information sources asked about by the majority of PRCs, if they were to be supplied by the ALF. 80% 70% 60% 50% 40% 30% 20% 10% 0% Flyer promoting the ALF Poster promoting ALF enquiries free phone number PowerPoint presentation overview of ALF's support mechanisms Rep from ALF or support group visits during program Total 96% 86% 61% 54%
28 Page 22 Q25: Information sources provided by the ALF would help promote program by total, state/territory and area Chart 17 Base: % 90% 80% 70% 60% 50% 40% Posters and letters are considered to be of assistance in promoting programs if provided by the ALF. Several other information sources were also identified in the survey. - Open-ended responses to this question are detailed on the next page. A few PRCs considered no other information to be necessary. 30% 20% 10% 0% GP posters Hospital posters Letters/info to primary care Letters/info to specialists Media campaigns Other No other needs Total 76% 74% 69% 62% 3% 11% 4% NSW 86% 86% 68% 64% 6% 12% 2% Metro 69% 79% 66% 60% 0% 9% 3% Rural 85% 75% 75% 63% 6% 12% 4%
29 All opened-ended responses given for other ways the ALF can provide assistance to help promote programs include: - Refer patients if possible. - Community health centres, aboriginal health care workers. - Community awareness guest speakers at Service Clubs. - Perhaps information and newsletter at the start of the program for all the patients. - Educate suitable patients to improve uptake and compliance. - Big media campaigns along the lines of the Heart Foundation. - Media releases. - Let other programs know that we provide maintenance programs especially DVA clients. - Having an ACT section in the newsletter updates - am happy to report this for you. - Information to patients. - Increase awareness with governments/funding bodies across the board. - Resources especially visual to be used in program. - Nothing extra needed. - Promotion is not an issue. - Information on program to tertiary hospitals in capital city (Perth). - Advise senior management about need for funding for program. - Nil needed as we have enough people on the waiting list. - Media. - Fliers for clients re services and info available. - Don't have a program. - Promotion in the media. - We probably don't need any promotion, have enough referrals. - We are currently trying to get an Aboriginal focused program up and running at Coraki we would be grateful of any ideas or resources which are Abori - Someone to talk at GP meeting/write article for GP newsletter. - None. Page 23
30 Appendix Questionnaire Appendix: Questionnaire
31 ALF Pulmonary Rehabilitation Survey Dear Pulmonary Rehabilitation Program Coordinator, The Australian Lung Foundation is conducting a survey of the pulmonary rehabilitation programs around the country and is seeking your support. Page 1 10 minutes of your time now will assist The Australian Lung Foundation collect important national information on access to pulmonary rehabilitation and maintenance. While we ask for the contact details of your program, it will only be to include them in our database we maintain a list of all programs in the country for referral to GPs and patients. Any public release of survey results will not include any details on individual programs. We appreciate you taking the time to help us with the survey. Results of the survey will be shared with all those who complete it. If you have difficulty filling the survey out on line or have any questions please do not hesitate to contact: Karen Wright or Heather Allan Yours truly, Heather Allan Executive Director - COPD National Program 1. Is your pulmonary rehabilitation program still in existence?* Yes No Appendix: Questionnaire
32 Pulmonary rehabilitation Page 2 2. What are in your opinion the barriers to running pulmonary rehabilitation in your area?* PLEASE SELECT ALL THAT YOU FEEL APPLY Lack of funding Lack of trained staff Lack of demand Lack of support from hospital Other, please specify Appendix: Questionnaire
33 Pulmonary rehabilitation Page 3 3. How many programs do you run per year?* Please indicate number of programs per year if more than 5 under 'other'. One per year Two per year Three per year Four per year Five per year More than five per year, please specify 4. How many times a week do patients attend?* One time per week Two times per week Three times per week 5. How many patients are there in each course?* 1 to 5 patients 6 to 8 patients 9 to 11 patients More than 11 patients Appendix: Questionnaire
34 Pulmonary rehabilitation Page 4 6. How long does the program run for?* Longer than 10 weeks 10 weeks 8 weeks 6 weeks Less than 6 weeks, please specify 7. How do your patients enter the program? If you could please provide a % split for these areas.* Your answers should total 100. For each option that does not apply to you, please enter a '0'. Specialist preferred Primary care referred ALF referred Self referred Other % 8. Do you accept any patient?* Yes No - we have entry criteria Appendix: Questionnaire
35 Pulmonary rehabilitation Page 5 9. Please specify type of entry criteria* By diagnosis (i.e. Emphysema, Bronchiectasis) Based on severity of COPD Pulmonary rehabilitation Page How many patients are currently on your waiting list?* None 1 to to to to to 80 More than 80, please specify Appendix: Questionnaire
36 Pulmonary rehabilitation Page How long would a patient need to wait beyond the start of the next available program?* Less than 2 weeks 2 to 4 weeks Between 4 to 6 weeks Between 6 to 8 weeks More than 8 weeks, please specify 12. Do you face any challenges in keeping the program running?* No, it seems to go smoothly Yes Pulmonary rehabilitation Page What are those challenges?* PLEASE SELECT ALL THAT YOU FEEL APPLY Attracting and keeping staff Ongoing funding Patient transport Support from the hospital Patient drop-out Other, please specify Appendix: Questionnaire
37 Pulmonary rehabilitation Page How is this program funded? PLEASE SELECT ALL THAT APPLY State funding Commonwealth project funding Medicare DVA Private medical insurance Within existing hospital funding No identified funding Other, please specify Pulmonary rehabilitation Page Do you feel that there are patients who could benefit from pulmonary rehabilitation who are NOT accessing it?* Yes No Appendix: Questionnaire
38 Pulmonary rehabilitation Page What do you believe are the biggest barriers?* PLEASE SELECT ALL THAT YOU FEEL APPLY Lack of funding Transport difficulties Lack of parking Lack of acceptance by patients Lack of awareness by specialists Lack of awareness by primary care Other, please specify Pulmonary rehabilitation Page Do you refer your patients to maintenance following pulmonary rehabilitation?* Yes No Appendix: Questionnaire
39 Pulmonary rehabilitation Page Where is the maintenance program conducted?* PLEASE SELECT ALL THAT APPLY Part of hospital service Community based Other, please specify Pulmonary rehabilitiation Page Why not?* PLEASE SELECT ALL THAT APPLY None available Patient not interested No additional funding for maintenance Other, please specify Appendix: Questionnaire
40 Pulmonary rehabilitation Page Do you refer patients to a local support group?* Yes No, there is no support group close to us No, I don't know about available support groups No, my patients are not interested Other, please specify 21. Are you interested in starting a support group?* Yes No Pulmonary rehabilitation Page Do you currently provide information to your patients about support available through The Australian Lung Foundation?* Yes No Appendix: Questionnaire
Council of Ambulance Authorities Patient Satisfaction Survey 2013 Prepared for: Mojca Bizjak-Mikic Manager, Data & Research The Council of Ambulance Authorities Prepared by: Natasha Kapulski Research Associate
Council of Ambulance Authorities National Patient Satisfaction Survey 2015 Prepared for: Mojca Bizjak-Mikic Manager, Data & Research The Council of Ambulance Authorities Prepared by: Dr Svetlana Bogomolova
M AY 2 0 1 1 B u pa H e a lt h watc h P o l l Introduction The Bupa Healthwatch Poll (May ) looks at the Australian community s healthcare concerns and compares the findings against earlier Bupa Healthwatch
COMMINSURE HOME INSURANCE PREMIUM, EXCESS AND DISCOUNT GUIDE. This document provides you with information to help you understand how your total premium has been calculated, discounts that are available
Australia & New Zealand Return to Work Monitor 2011/12 Prepared for Heads of Workers Compensation Authorities July 2012 SUITE 3, 101-103 QUEENS PDE PO BOX 441, CLIFTON HILL, VICTORIA 3068 PHONE +613 9482
Synopsis Australian ehealth Market Synopsis Australian ehealth Market Australian ehealth Market: Synopsis CHIK Services (CHIK) presented the results of its independent research into the Australian Health
Summary Report Department of Innovation, Industry, Science and Research Industry and Small Business Policy Division Small Business Dispute Resolution June 2010 DIISR Small Business Dispute Resolution Research
Health expenditure Australia 2011 12: analysis by sector HEALTH AND WELFARE EXPENDITURE SERIES No. 51 HEALTH AND WELFARE EXPENDITURE SERIES Number 51 Health expenditure Australia 2011 12: analysis by sector
Report into the Rural, Regional and Remote Areas Lawyers Survey Prepared by the Law Council of Australia and the Law Institute of Victoria July 2009 Acknowledgements The Law Council is grateful for the
The Australian Government Department of Health and Ageing Medicare Benefits Schedule Allied Health Services 1 November 2007 PART 3 PSYCHOLOGICAL THERAPY SERVICES FOR PATIENTS WITH AN ASSESSED MENTAL DISORDER
4: Rights, Responsibilities and Tips for Employees 44 4: Rights, Responsibilities and Tips for Employees IN SHORT WORKSHOP HANDOUT WHO 13 Rights Responsibilities and Tips for Employees WorkChoices is estimated
Australian Catholic Schools 2012 Foreword Australian Catholic Schools 2012 is the tenth annual report on enrolment trends in Catholic schools from the NCEC Data Committee. As with previous editions, this
Giving you peace of mind Ambulance Cover 2 Don t get caught out Medibank Ambulance Cover offers you peace of mind, at an affordable price. You may not be aware that ambulance services can be expensive.
Commonwealth Rent Assistance, June 2002 A profile of recipients bulletin 14 Introduction Commonwealth Rent Assistance (CRA) is a non-taxable income supplement paid through Centrelink to individuals and
2013 E-LEARNING BENCHMARKING SURVEY FLAG FLEXIBLE LEARNING ADVISORY GROUP 2013 Commonwealth of Australia With the exception of the NATESE and FLAG Logos, any material protected by a trademark and where
The Council of Ambulance Authorities The Factors Affecting the Supply of Health Services and Medical Professionals in Rural Areas Submission to the Senate Standing Committee on Community Affairs The Council
AUSTRALIAN PUBLIC LIBRARIES STATISTICAL REPORT 2011-2012 Compiled by Regional Access and Public Libraries, State Library of Queensland July 2013 Foreword The National Library and the State and Territory
Housing Affordability Report MARCH QUARTER Housing affordability improves on the back of falling interest rates as loan sizes rise and incomes stall The first quarter of showed an improvement in housing
Aboriginal and Torres Strait Islander Health Workers / Practitioners in focus i Contents Introduction... 1 What is an Aboriginal and Torres Strait Islander Health Worker?... 2 How are Aboriginal and Torres
National Survey Report on the pro bono legal work of individual Australian Solicitors December 27 NATIONAL PRO BONO RESOURCE CENTRE Centres Precinct, Law School Building University of New South Wales NSW
Hard to Help Impacts of under-funding on community legal centres helping ordinary Australians to access justice Community Law Australia 30 November 2012 Community Law Australia Level 3, 225 Bourke Street
Help Desk Response to the Client Satisfaction survey Contents Help Desk Response to the Client Satisfaction survey... 1 Executive Summary... 2 Introduction... 3 Methodology... 3 Survey results... 4 Key
Guidelines on the provision of Sustainable eye care for Aboriginal and Torres Strait Islander Australians (Note: These Guidelines should not be used as a substitute for statutory responsibilities. Optometrists
Di Marzio Research Marketing and Strategic Research Consultancy Survey Data Report on: IDENTITY THEFT CONCERNS AND EXPERIENCES prepared for June Job no. 12/05/1431 Di Marzio Research 5 Jolen Court, Donvale,
This report outlines the workforce characteristics of nurses and midwives in 2012. Between 2008 and 2012, the number of nurses and midwives employed in nursing or midwifery increased by 7.5%, from 269,909
Feedback on the Inquiry into Serious Injury Presented to the Road Safety Committee of the Parliament of Victoria 08 May 2013 About the APA The Australian Physiotherapy Association (APA) is the peak body
5C R I M I N A L J U S T I C E R E S O U R C E S Justice expenditure According to the Report on Government Services (1998), the total government expenditure on justice in 1996/97 was approximately $5.4
Australia s primary health care system: Focussing on prevention & management of disease Lou Andreatta PSM Assistant Secretary, Primary Care Financing Branch Australian Department of Health and Ageing Recife,
100% bulk billed, after-hours, doctor visits in the comfort of your own home Doctor To You provides 100% bulk billed, after hours, doctor visits to homes, in residential aged care facilities, in nursing
The Menzies-Nous Australian Health Survey 2010 November 2010 Contents 1 Executive summary...1 1.1 Health and health services...1 1.2 Aged care services...2 2 Background...3 3 Health and health services...5
JOINT QUARTERLY SURVEY NO.1 JUNE QUARTER Home Owners Confidence Boosted as Affordability Improves e quarter recorded an improvement in housing affordability with the proportion of income required to meet
17 November 2011 Public Affairs Tel: 02 9257 6127 Email: firstname.lastname@example.org Website: AMP.com.au/media AMP_au Australian families feeling time pressured Traditional gender roles still evident Balancing work
TIO complaints the year in review 2013-2014 CASE STUDY A small business with a big bill Small business owner Celia contacted us about $36,225 in excess data charges for her office internet service. Celia
2009 National Practice Nurse Workforce Survey Report Page 1 AGPN is the largest representative voice for General Practice in Australia. It is the peak national body of the divisions of General Practice,
heavy motor Product Profile Heavy Motor Product Profile Lumley Insurance Heavy Motor provides insurance protection via market leading wordings, risk management and claims service, delivering holistic risk
National Training Funding Summary T R A I N I N G I R E D E F I N I N G P E R F O R M A N CE Federal and State Government Training Funding Summary The following table outlines the Government incentives,
Application for Attendant Allowance Attendant allowance The Department of Veterans Affairs (DVA) recognises and supports the need for veterans to receive assistance with activities of daily living. Attendant
Clinical Placement Settings & Priority Areas The Request for Proposal document (RFP) for the Clinical Training Funding for Student Growth and Expanding Clinical Training Capacity identified the following
Pricing, Cost Structures, and Profitability in the Australian Vegetable Industry This paper examines some key financial aspects of the Australian vegetable industry as it relates to pricing and costs of
Information Bulletin OFFICE OF CRIME STATISTICS No 32 April 2002 AN INCREASING INDIGENOUS POPULATION? IMPLICATIONS FOR THE CRIMINAL JUSTICE SYSTEM Justine Doherty ATTORNEY-GENERAL S DEPARTMENT Introduction
Identification GETTING STARTED 3 This is Booklet 3 in the Getting Started Series. Getting Started is a guide for people leaving prison. Booklets 1 The First Week 2 Housing 3 Identification 4 Alcohol and
Administrator National Health Funding Pool Annual Report 2012-13 Design Voodoo Creative Printing Paragon Printers Australasia Paper-based publications Commonwealth of Australia 2013 This work is copyright.
Fourth National Law Firm Pro Bono Survey Australian firms with fifty or more lawyers Final Report December 2014 National Pro Bono Resource Centre The Law Building, University of New South Wales UNSW Sydney
Patterns of employment Nursing is a very broad profession. Nurses perform several roles in many different areas of practice at a variety of different locations (work settings), both in the public and private
ACHPER NSW PDHPE HSC Enrichment Day 2009 Core 1 Health Priorities in Australia Concept map of syllabus What role do health care facilities & services play in achieving better health for all Australians?
INFORMATION LEAFLET Introduction This leaflet has been prepared by the Occupational Therapy Council (Australia and New Zealand) Inc (OTC) in cooperation with OT AUSTRALIA, the Australian Association of
NATIONAL PARTNERSHIP AGREEMENT ON CLOSING THE GAP IN INDIGENOUS HEALTH OUTCOMES Council of Australian Governments An agreement between the Commonwealth of Australia and the State of New South Wales; the
REDUCING THE PAYROLL TAX BURDEN STEVEN MARSHALL MP, STATE LIBERAL LEADER IAIN EVANS MP, SHADOW TREASURER The State Liberals will reduce the pressure of Payroll Tax on business and get South Australia s
Diabetes and eating disorders The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government administered by Diabetes Australia. Eating disorders are a considerable issue for
Innovative computer based professional learning for teachers Supporting the inclusion of students with autism spectrum disorders National Education Reform and Disability Education Disability Professional
Construction induction training - changes to regulations General information for industry The Occupational Safety and Health Regulations (1996) have changed to reflect the national approach to construction
National Disability Insurance Scheme (NDIS): Funding the Unfunded Commitment prepared for the Insurance Council of Australia April 2012 NDIS is currently a $6.5 billion per annum unfunded commitment this
Australia s Health Workforce Series Pharmacists in Focus March 2014 1 Health Workforce Australia. This work is copyright. It may be reproduced in whole or part for study or training purposes. Subject to
Appendix A: Database quality statement summaries This appendix includes data quality summaries and additional detailed information relevant to interpretation of the: National Hospital Morbidity Database
Health Industry Group Primary Health Networks Life After Medicare Locals BULLETIN 2 25 MARCH 2015 HEALTH INDUSTRY GROUP BULLETIN a Federal health policy is changing with 30 Primary Health Networks (PHNs)
Comparison of Australian Standing Offer Energy Prices as at 1 July 2015 Printed October 2015 Office of the Tasmanian Economic Regulator Level 3, 21 Murray Street, Hobart TAS 7000 GPO Box 770, Hobart TAS
INDIGO Help Desk Response to the Client Satisfaction with the Indigo Help Desk Contents INDIGO Help Desk Response to the Client Satisfaction with the Indigo Help Desk... 1 Introduction... 1 Methodology...
8.8 Emergency departments: at the front line Emergency departments are a critical component of the health system because they provide care for patients who have life-threatening or other conditions that
The Australian Institute of Health and Welfare is a major national agency which provides reliable, regular and relevant information and statistics on Australia s health and welfare. The Institute s mission
Speech Pathology Funding Information for Clients www.communicatespeech.com.au Private Health Cover - All Ages Children and Adults Speech Pathology Assessment and Therapy sessions can be claimed through
What Women Want: when faced with an unplanned pregnancy November 2006 Key Findings Conducted by: WebSurvey Commissioned by: Marie Stopes International CONTENTS BACKGROUND 3 Marie Stopes International 3
Commonwealth of Australia 2011 ISBN 978-1-921916-17-5 DIISR 11/052 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without
Assistance in the private sector 11 Rent assistance in the private market...28 12 Home ownership assistance...31 27 11. Rent assistance in the private market Rent assistance to tenants in the private rental
Business insurance information A The CGU Business Package is designed to meet the needs of Australian small-to-medium sized businesses. Whether you are a manufacturer, importing or storage, retailer, service
Expenditure on health for Aboriginal and Torres Strait Islander people 2010 11 HEALTH AND WELFARE EXPENDITURE SERIES NUMBER 48 Expenditure on health for Aboriginal and Torres Strait Islander people 2010
SHORT STAY VISITORS COVER BUPA. FIND A HEALTHIER YOU At Bupa, it s our purpose that makes us different helping our members to live longer, healthier, happier lives. So whatever your reason for visiting
Inner City Rough Sleeper Street Count August 2015 Contents Background 2 Review of methodology 3 August 2015 Count 4 Participation in Count 4 Results 4 Trends 4 Sleeping rough and having a house elsewhere
IMPORTANT NOTICE PLEASE READ THE FOLLOWING ADVICE BEFORE PROCEEDING TO COMPLETE THIS PROPOSAL FORM Your Professional Indemnity Insurance Policy is issued on a CLAIMS MADE basis. This means that this policy
IOOF Transact User guide Table of Contents What is Transact? 3 Navigating Transact 3 Employee maintenance 6 Member data remediation 12 Remediating the data 14 Contributions 18 General functions & notifications
Supporting Australia s Live Music Industry: Suggested principles for best practice 2010 2010 Commonwealth of Australia, in conjunction with the governments of the Australian Capital Territory, New South
Heart Foundation Heartmoves a partnership between the fitness industry and the health sector: delivering sustainable exercise options for people with stable chronic conditions Nell Angus 1, Amanda Nagle
Office insurance information CGU Office Package provides all-in-one protection for people who operate their business from an office, including medical and health, financial services, professionals, consultants
PROPOSAL FORM FOR INTERNATIONAL INVESTMENT MANAGERS PROFESSIONAL INDEMNITY INSURANCE Prime International (a trading name of Miller Insurance Services LLP) 70 Mark Lane, London EC3R 7NQ Tel: +44 20 7488
Small business guide to trade practices compliance programs April 2006 Commonwealth of Australia 2006 ISBN 1 920702 93 8 This work is copyright. Apart from any use permitted under the Copyright Act 1968
Australia s Health Workforce Series Psychologists in Focus March 2014 1 Health Workforce Australia. This work is copyright. It may be reproduced in whole or part for study or training purposes. Subject
The Year of Living Dangerously January 2011 Suncorp Life Accident Series Disclaimer Suncorp Life s Year of Living Dangerously report examines data prepared, published and publicly available from the Australian
ASBESTOS-RELATED DISEASE ENTITLEMENTS GUIDED CHOICE This fact sheet informs current and former employees of the Commonwealth and Commonwealth authorities diagnosed with an asbestos-related disease (employees),
ADVANTAGE OVERSEAS STUDENT HEALTH COVER BUPA. FIND A HEALTHIER YOU At Bupa, it s our purpose that makes us different helping our members to live longer, healthier, happier lives. We focus on your health,
HOW TO BECOME AN APPROVED PROVIDER OF WHS ENTRY PERMIT HOLDER (WHS-EPH) TRAINING IN SOUTH AUSTRALIA WHS-EPH Training Course Guidance Contents INTRODUCTION... 4 PURPOSE... 5 WHS-EPH Training Course Requirements...
Ambulance and Cash Back Cover Only available to residents of NSW & ACT Valid until 2014-15 Reg. No. 5037 Health Insurance Australia 2009-2014 April 2015 Why you need Ambulance and Cash Back Cover The cover
The Preparation of Mathematics Teachers in Australia Meeting the demand for suitably qualified mathematics teachers in secondary schools Report prepared for Australian Council of Deans of Science Kerri-Lee
3rd Edition SLSA Age Managers Course Online Guide Table of Contents Introduction 3 AMC Online Instructions 4 Surf Life Saving Offices 5 Certification 6 Third Party Form 7 SLSA Code of Conduct 8 SLSA Age
Wherever I lay my debt, that s my home Trends in housing affordability and housing stress, 1995-96 to 2005-06 AMP.NATSEM Income and Wealth Report Issue 19 - March 2008 CONTENTS 1. Foreword 2 2. Introduction