Coordinated Entry Referrals in HMIS

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1 Coordinated Entry Referrals in HMIS Joan Domenech Coordinated Assessment and Housing Placement Manager Homeless Service Network of Central Florida, Inc Edgewater Drive Orlando, FL office: x

2 Homeless System without Coordinated Assessment Rapid Rehousing Chronically Homeless Emergency Shelter Prevention Homeless Family Homeless Veteran Situational Homelessness Veteran Programs PSH Transitional Housing Other Resources

3 Coordinated Assessment System Rapid Rehousing Chronically Homeless Emergency Shelter Homeless Family Homeless Veteran Situational Homelessness Coordinated Assessment Prevention Veteran Programs PSH Transitional Housing Other Resources

4 Coordinated Assessment System Using HMIS Case Managers PSH Outreach Shelters 3 main Hubs managed by CAHP and SSVF Matcher (Real Time Prioritization List) Referral Navigation Veteran Programs Other homeless services providers SSVF Matcher Prevention SSVF Provider Rapid Rehousing Other Community Resources

5 3 Main Referral Hubs Managed by a CAHP and SSVF Matcher 1. HSN-Supportive Services for Veteran Families (SSVF) (HMIS ID: #648) 2. CAHP - Permanent Supportive Housing (PSH) (HMIS ID: #812) 3. CAHP - Navigator Match (HMIS ID: #811) ALL AGENCIES MUST COMPLETE VI-SPDAT and provide contact information for client before making a referral.

6 1. HSN-Supportive Services for Veteran Families (SSVF) (HMIS ID: #648) Refer: Any veteran clients (before making the referral the client must have contact information and a VI-SPDAT Completed ) Once referred to the prioritization list the SSVF Matcher will make an appropriate referral Clients scoring 5+ and answer yes to the CH question will be referred for VA programs Clients scoring 0-9 will be referred to SSVF provider.

7 2. CAHP - Permanent Supportive Housing (PSH) (812) Refer clients that meet all the following: Score 10+ on the VI-SPDAT Are chronically homeless and are document ready. Document Ready Checklist Letter of Disability Letter of Chronic Homelessness Valid ID SSN

8 3. CAHP - Navigator Match (811) Refer clients that: Score 10+ on the VI-SPDAT Are chronically homeless Do not have any contact with outreach or CoC Agencies with capacity

9 HOW TO COMPLETE REFERRALS IN HMIS TO MAIN HUBS

10 Go to client Click on service transactions

11 Click on Add Referral

12 A) Select appropriate need B) Once highlighted click on > Add Terms

13 Once the need is selected all providers in HMIS that provide a service related to that need will populate in the search results. You will select one of the 3 main hubs managed by a CAHP and SSVF Matcher 1. HSN-Supportive Services for Veteran Families (SSVF) ( 2. CAHP - Permanent Supportive Housing (PSH) 3. CAHP - Navigator Match ALL AGENCIES MUST COMPLETE VI-SPDAT and provide contact information for client before making a referral. You select the referral provider by clicking the green plus sign.

14 Once select the provider will populate in the selected provider area

15 Attaching a VI-SPDAT score to Referral You select the VI- SPDAT score by clicking the green plus sign. Click on search It is essential that a VI-SPDAT score is attached to the referral since this is the base of our prioritization list. Referrals will not be accepted if they do not have an attached score

16 Click on Save ALL

17 Next Steps Date Quality Reviews of Clients & Providers Completeness Accuracy Freshness Completing HMIS Referral Making and receiving Referrals Monitoring for accountability to ensure effective handoffs

18 HOW TO ASIGN YOURSELF AS THE NAVIGATOR Navigator similar to, but different than, Case Manager Being linked to on-going Coordinated Assessment case conferencing Updating progress using HMIS effectively Serves as key contact point for client to multiple agencies

19 How to answer New assessment questions for Case Conference Using HMIS Assessments as part of the Coordinated Assessment and Housing Placement process Enhanced reporting and analysis includes active collaboration and commitment

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