PSM C3104: Nonprofit Management and Fundraising



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PSM C3104: Nonprofit Management and Fundraising City College of New York Spring 2012 Professor Andrew Rich Office: NAC 4/136 E-mail: arich@ccny.cuny.edu (best way to reach me) Cell phone: 917.922.0843 Office Hours: Mondays 3-4 p.m. and by appointment Course meets Mondays, 4:50 6:50 p.m. in NAC 4/148 Course Description Effective management and fundraising in the nonprofit sector require an understanding of the diversity of the sector and of the broader political and economic environment in which the sector is embedded in the United States. This course focuses on both subjects, with the aims of deepening your knowledge (theoretical and practical) of key issues that relate to nonprofit management and fundraising and of strengthening your skills as a practitioner in public service. The course: 1. Provides an overview of the nonprofit sector the size and composition of the nonprofit sector, theoretical explanations for nonprofit organizations and the tax and legal issues that define the sector. 2. Introduces you to the core management functions in nonprofit organizations (governance, strategy development, revenue generation, financial management, volunteer management) and approaches for managing each effectively. 3. Explores the political and economic context in which the nonprofit sector operates, especially in terms of (1) where nonprofits are situated in relation to the public and private sectors and (2) the distinctive qualities of the philanthropic environment for nonprofits in the United States. 4. Examines some of the specific challenges and opportunities in fundraising and development work within the nonprofit sector, with an eye toward developing your knowledge and skills around how to do effective fundraising. 1

Learning Objectives Upon successful completion of the course, students should be able to: 1. Discuss theories that explain the existence of the nonprofit sector and the implications of those theories for the competencies important to effective nonprofit management. 2. Identify and evaluate the core management functions in nonprofit organizations and be familiar with how to undertake these approaches. 3. Articulate and assess approaches to fundraising and development in the nonprofit sector. 4. Demonstrate critical thinking and writing skills. Course Policies, Assignments, and Grading This course is a seminar; class sessions will involve a combination of presentations and extensive discussion of material assigned for each week. You are expected to be fully prepared and actively involved in each session. We will work together with the same level of personal commitment, intellectual investment, self-responsibility, and professionalism as would be case in the workplace of a government agency or nonprofit organization. We are resources for each other in the learning process, and we share the obligation to contribute to the full measure of our abilities. Your final grade in the seminar will reflect a combination of the following: Class Participation and Presentation (10 percent): All readings must be completed by each of you in advance of each class session. The readings will serve as the starting point for presentations, discussion, the application of concepts, and the practice of essential skills. Attendance is essential, and you must participate in each meeting of the seminar in an informed way. In addition, each of you will play a role in kicking off a session of the seminar with a 5-7 minute presentation that provokes discussion. Nonprofit News Presentation/Reflection (1 @ 10 percent). As graduate students in the PSM Program, you should be regular consumers of news about the nonprofit and public sectors. Issues involving nonprofit management and fundraising are a regular element in blogs, local and national newspapers and, of course trade publications. News stories provide a window into emerging issues and major challenges facing the nonprofit sector. Each week (beginning with the February 6) at least one of you will be responsible for identifying a news article for the class to read, a brief reflection on the 2

key issues the article raises and leading a discussion about the article. We may have more than one of you present in a given week. Case Memorandum (25 percent). Memos are an essential element of professional writing in public service. You must be able to engage in effective written communication as a means of conveying ideas, presenting analyses and/or persuading colleagues of a course of action that you recommend. Memos serve this purpose. For this course, you will prepare a 3-4 page memo, on The College Summit case, prior to our class discussion on February 27. I will provide you with details on the assignment one week prior to when the memo is due (and up for discussion in the seminar). Midterm Exam (25 percent). You will complete a take home midterm exam for the course, due by Monday, March 26 at 6:50 p.m. Final Exam (30 percent). You will complete a take home final exam for the course, due by Monday, May 21 at 5 p.m. Late Assignments. Late assignments will be penalized, with reductions of one-third of a grade for each day late beginning 15 minutes after an assignment is due (e.g., from A- to B+, from B+ to B). Plagiarism. In written work, please be sure to carefully cite any work that is not your own whether a direct quotation or something that you are paraphrasing. If you are ever in doubt about what constitutes plagiarism, talk with me. Cell phones and laptops. Cell phones and laptops should always be turned off during class. They are a distraction to your classmates and to me. Required Text. Many of the course readings will be articles that are either available online or will be distributed over e-mail as pdfs. You must purchase one text for the course: Michael J. Worth, Nonprofit Management: Principles and Practice, Sage Publications, 2011. In addition, you need to purchase two management case studies from the Harvard Business School, which we will discuss in class. You can purchase them on-line: NAACP Use hyperlink or available at: http://hbr.org/product/naacp/an/398039-pdf-eng?ntt=%2520naacp College Summit: Rethinking the Relationship Between Growth and Impact; Use hyperlink, or available at : http://hbr.org/product/collegesummit-rethinking-the-relationship-between/an/309088-hcc-eng 3

Course Schedule January 30 Readings: 1. Course Overview 2. Introductions 3. Brief History of Nonprofits in the United States None February 6 Readings: 1. The Role of the Nonprofit Sector 2. Nonprofits versus Public and Private Sectors 3. Political and Economic Context for Nonprofit Sector Henry B. Hansmann, The Role of Nonprofit Enterprise, Yale Law Journal (pdf to be emailed). William P. Ryan, The New Landscape for Nonprofits, Harvard Business Review. (pdf to be emailed) February 13 No class because Lincoln s Birthday February 21 Tuesday class because of Presidents Day 1. Leading Nonprofit Organizations 2. Boards and Governance of Nonprofits 3. Strategic Management of Nonprofits Readings: Worth, Chapters 4, 5, and 7 NAACP HBS Case Study 4

February 27 1. Social Entrepreneurship in the Nonprofit Sector 2. Articulating Mission and Achieving Impact 3. Managing Growth and Decline Readings: Worth, Chapters 6 and 16 College Summit Case Study March 5 No class March 12 1. Communication and Marketing 2. Advocacy and Lobbying 3. Contracts, Collaboration, and Competition Readings: Worth, Chapters 8, 10, and 14. Jane Wei-Skillern & Sonia Marciano, The Networked Nonprofit, Stanford Social Innovation Review. Online here. March 19 1. Managing Trust in the Nonprofit Sector 2. Clients, Customers, and Volunteers 3. Public Knowledge and Attitudes about Nonprofits Readings: Worth, Chapter 9 Paul C. Light, How Americans View Charities, Brookings Issues in Governance Studies (pdf to be emailed). March 26 No class Take home midterm due by 6:50 p.m. 5

April 2 1. Financial Leadership in the Nonprofit Sector 2. Nonprofit Finance 3. From Social Enterprise to Government Contracts Sources of Revenue in the Nonprofit Sector Readings: Worth, Chapters 11, 12, & 13 Foster & Fine, How Nonprofits Get Really Big, SSIR, Spring 2007. Foster, Kim, & Christiansen, Ten Nonprofit Funding Models, SSIR, Spring 2009. April 9 Spring break April 16 1. History of Philanthropy in the United States 2. Private and Family Foundations Readings: Zunz, Introduction and Chapters 1-4 Brest, A Decade of Outcome-Oriented Philanthropy, SSIR, Spring 2012. Rich, War of Ideas, SSIR, Spring 2005. April 23 1. Strategic Challenges in Philanthropy 2. Corporate Donors 3. The Uses of Technology in Fundraising Readings: Zunz, Chapters 7-8 Kramer, Catalytic Philanthropy, SSIR, Fall 2009. April 30 1. Strategic Challenges in Nonprofit Fundraising 2. Corporate Philanthropy 6

3. The Role of Volunteers in Fundraising 4. How to Define Value for a Donor Reading: Epstein, Philanthropy, Inc. SSIR, Summer 2005. May 7 1. The Role of Individual Donors 2. Building the Capacity of the Nonprofit Sector Reading: Cunningham & Ricks, Why Measure, SSIR, Summer 2004. May 14 Reading: 1. Managing Reform 2. Engaging Stakeholders for Reform in a Complex Environment Watch on-line video: http://www.urban.org/events/future-of-nonprofits.cfm 7